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Reporting to the Assistant Vice President of People and Talent, the Director of Labor Relations will manage Holyoke Community College’s (HCC) labor relations program, including contract administration, grievance resolution, and fostering positive relations with the labor unions. This critical role is responsible for handling all labor relation issues across the college and requires a broad understanding of labor laws, grievance resolution, negotiating, and arbitration. This position involves strategic planning and ensuring compliance with labor laws and regulations. The Director implements and evaluates the college's labor relations workplace agreements, policies and procedures. The Director will serve as an advisor to HCC management on complex labor issues and deliver positive outcomes while maintaining effective and productive working relationships with all people involved.&nbsp;<ul><li>Serves as labor relations subject matter expert and provides advice and recommendation across HCC to address and resolve complex labor relations matters in a timely manner. &nbsp;</li><li>Directs and supports campus leaders regarding the administration and interpretation of collective bargaining agreements, ensuring compliance with terms and conditions.</li><li>Serves as a subject matter expert in all union contract agreements and negotiations on American Federation of State County and Municipal Employees (AFSCME) and Massachusetts Community College Council (MCCC).</li><li>Manages all grievance (AFSCME, MCCC, and Non-unit Professionals) processes, including conducting fact findings, facilitating grievance hearings, rendering decisions, supporting timely appropriate resolution of labor disputes, and working with leadership/management and union officials to resolve issues in a timely manner while mitigating risk to the college.</li><li>Collaborates with the Training Specialist on developing and implementing labor relations strategies to management in order to ensure that managers and supervisors have guidance on labor relations issues, contract administration, and effectively managing relations with union representatives. &nbsp; &nbsp; &nbsp;</li><li>Serves as a member of the collective bargaining team during negotiations, including working with the Assistant Vice President of People and Talent to develop negotiating strategy, preparing proposals, supporting negotiations in collaboration with Legal, Human Resources, and the college operations.&nbsp;</li><li>Handles special human resources projects that are assigned by the Assistant Vice President of People and Talent.</li><li>Analyzes labor relations data, trends, and metrics to provide insights and recommendations to management. Prepare reports and presentations as needed.&nbsp;</li><li>Collaborates with the human resources professionals (Total Rewards, Talent Acquisition, Talent Management, People and Talent Analytics) to ensure that matters specific to HCC employees are clearly understood and taken into account with labor relations.&nbsp;</li><li>Attends the human resources state meetings on a weekly/monthly basis.</li><li>Other duties as assigned or requested. &nbsp;</li></ul>REQUIRED:<ul><li>Master’s Degree in Human Resources, Labor Relations, Business Administration or related field.&nbsp;</li><li>Labor Relations and Arbitration knowledge is required.&nbsp;</li><li>3-5 years of experience in labor relations, including significant experience in collective bargaining, contract administration, and counseling management.&nbsp;</li><li>Proficiency with Microsoft and other Human Resources software.</li><li>Ability to multitask and work independently on projects.&nbsp;</li><li>Ability to work effectively with a diverse group and population.&nbsp;</li><li>Good communication and interpersonal skills.</li></ul>EQUIVALENCY STATEMENT: &nbsp;&nbsp;We welcome and encourage applicants who do not meet the qualifications as stated below, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references.&nbsp; PREFERRED QUALIFICATIONS: &nbsp;<ul><li>Previous experience in a higher education environment.&nbsp;</li><li>Specialized experienced in handling grievances, negotiations, employment law, and employee relations.&nbsp;</li><li>Bilingual.</li></ul>Full-time, Non-Unit Professional position Salary Range:&nbsp; $85,599.66 - $92,655.79/year &nbsp;(Grade 7) plus a comprehensive State benefits packageHours:&nbsp; 37.5 hrs./weekFunding Source: &nbsp;State- All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.&nbsp; &nbsp;- Pre-Employment Background check, including Criminal History will be conducted for all positions.

Holyoke Community College

Director of Labor Relations

Reporting to the Assistant Vice President of People and Talent, the Director of People Development plays a leadership role in managing the Talent Acquisition and Employee Engagement operations. The Director of People Development will oversee the college’s recruitment, selection, and evaluation processes to efficiently and effectively ensure high-quality candidates internally and externally. This key position will promote a learning culture for all employees which focuses on developing and retaining talent for the future at Holyoke Community College.<ul><li>Manages the Talent Acquisition Coordinator and the Employee Engagement/ Training Specialist roles.&nbsp;</li><li>Coordinates and maintains performance evaluations for the Non-Unit Professionals and American Federation of State, County, and Municipal Employees (AFSCME), Massachusetts Community College Council (MCCC).</li><li>Provides support in the design, development, and implementation of the talent review process at Holyoke Community College.&nbsp;</li><li>Participate in the People and Talent office’s strategic planning efforts in creating an assessment tool that evaluates the strengths and opportunities of employees. &nbsp; &nbsp;</li><li>Serves as a business partner with hiring managers to develop effective sourcing and recruitment strategies.&nbsp;</li><li>Develop, initiate, and maintain effective workshops that support the college’s employee retention.&nbsp;</li><li>Directs the Talent Acquisition Coordinator on exit interviews when employees resign.&nbsp;</li><li>In collaboration with the Employee and Engagement Specialist, the Director of People Development will conduct presentations and soft skills training for employee development.&nbsp;</li><li>Promotes a development culture around employee engagement and talent development.&nbsp;</li><li>Identifies employees' skills gaps and creates training programs to close those gaps.&nbsp;</li><li>Develop and deliver training workshops on topics such as cultural competence, emotional intelligence, and team dynamics.&nbsp;</li><li>Work with the learning and development team to create growth and development opportunities that support employee career paths.</li><li>Performs special tasks as assigned by the Assistant Vice President of People and Talent.&nbsp;</li><li>Facilitate and organize training sessions with search committees to ensure adherence to diversity requirements and maintain prompt and effective communication during the entire process. &nbsp;&nbsp;</li><li>Collaborate with external and internal organizations and community partners to develop partnerships that support the college’s recruitment efforts.&nbsp;</li><li>Collaborate with the People and Analytics to create talent profiles and data to support the needs and growth of employee development skills.&nbsp;</li><li>Performs other duties as assigned.&nbsp;</li></ul>REQUIRED:<ul><li>Master’s Degree and 3-5 years of experience in Human Resources function.&nbsp;</li><li>Experience designing, developing, implementing or supporting organizational-wide talent management programs that contribute to performance management, talent development, coaching, succession planning, data analytics, and relationship management.&nbsp;</li><li>Proficiency with Microsoft and other Human Resources software.</li><li>Ability to multitask and work independently on projects.&nbsp;</li><li>Ability to work effectively with a diverse group and population.&nbsp;</li><li>Good communication and interpersonal skills.</li></ul>EQUIVALENCY STATEMENT: &nbsp;&nbsp;We welcome and encourage applicants who do not meet the qualifications as stated below, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references.&nbsp; PREFERRED QUALIFICATIONS: &nbsp;<ul><li>Experience working in higher education is a plus.</li><li>Bilingual.</li></ul>Full-time, Non-Unit Professional position Salary Range:&nbsp; $85,599.66 - $92,655.79/year &nbsp;(Grade 7) plus a comprehensive State benefits packageHours:&nbsp; 37.5 hrs./weekFunding Source: &nbsp;State- All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.&nbsp; &nbsp;- Pre-Employment Background check, including Criminal History will be conducted for all positions.

Director of People Development

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About AENB:American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Sandy, Utah, our organization is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues.AENB provides American Express customers with access to consistent payments, financing, and savings products in three ways, including:<ul><li>Issuing and servicing charge and credit cards for our consumer and small business segments</li><li>Offering commercial loans to small and midsized merchants, as well as installment loans to consumers</li><li>Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products</li></ul>AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing dedication to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.About the Role:As the Vice President of Knowledge &amp; Training for the Enterprise Control Utility team you will play a pivotal role in shaping the strategic direction and execution of the firm's operational risk training initiatives. Reporting into the Enterprise Control Utilities Lead, you will lead and manage a team responsible for crafting, implementing, and evaluating comprehensive learning programs to improve the organization's risk management capabilities.Key Responsibilities<ul><li>Develop and coordinate comprehensive 1LoD training programs and initiatives aligned with Operational Risk Management.</li><li>Establish processes to supervise and integrate regulatory changes into the 1LoD training materials, and communicate updates to relevant stakeholders across BUs and LoDs</li><li>Drive continuous improvement in 1LoD training compliance and efficiency, leveraging innovative tools and techniques.</li><li>Lead planning and implementation of enterprise-wide communications related to operational risk for the 1LoD.</li><li>Develop and implement 1LoD communication plans to ensure consistent messaging and understanding across the organization, aligning with the VP’s overall strategy for enterprise-wide communication.</li><li>Provide input and share best practices to guide the 1LoD on communications related to operational risk.</li><li>Be a key leader for sharing insights, better practices, themes, and techniques across the enterprise.</li></ul>Desired Qualifications<ul><li>Strong experience in developing and delivering training programs within a financial services context.</li><li>Extensive experience with communication planning and execution.</li><li>Deep understanding of relevant regulations and the regulatory environment.</li><li>Proven experience in driving continuous improvement in training compliance and effectiveness.</li><li>Proven experience in people leadership and leading a globally dispersed team</li><li>Excellent communicator and collaborator across a matrix organization.</li><li>Proven ability to quickly identify the mission-critical areas in training and communications and prioritize work accordingly.</li><li>Demonstrated track record in driving transformation and change across a global organization.</li><li>Excellent organizational and problem-solving skills with attention to detail.</li><li>Strong consultation, communication, facilitation, and presentation skills.</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Vice President, Knowledge & Training, Enterprise Control Management Utility (AENB)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Credit &amp; Fraud Risk (CFR) manages the risk strategies across all markets and portfolios to minimize the company’s credit and fraud losses while promoting business growth and delivering superior customer service.&nbsp;Control Management Risk Pillar Copy (Exam): The objective of the CFR Control Management Exam Management team is to support CFR internal and external exams and audits, ensure satisfactory exam results and timely closure of findings, educate CFR partners with examiner and regulator mindset, and streamline and enhance the efficiency and effectiveness of CFR exam management processes.&nbsp;Band Level Copy: CFR is looking for a Director of Exam Management to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;Responsibilities:&nbsp;<ul><li>Support the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)</li><li>Partner with CFR strategy teams and advise on responses to exam inquiries</li><li>Track resolution of requests and ensure that significant risks and issues are appropriate and timely escalated</li><li>&nbsp;Streamline and enhance the efficiency and effectiveness of CFR exam management processes</li><li>Provide analytical rigor and bring strategic leadership to operational initiatives</li><li>Review and enforce compliance with enterprise policies</li><li>Lead CFR exam and findings communications with governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums (e.g., Community of Practice)</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li><li>Work with business partners to enhance value proposition, improve customer experience, and strengthen operational controls</li><li>Lead, engage, and inspire a team of high performing risk management professionals</li></ul>Qualifications:&nbsp;<ul><li>5+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)</li><li>Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;</li><ul><li>Translating operational risk strategy and appetite into execution guidelines</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds</li><li>Implementing the operational risk governance frameworks&nbsp;</li><li>Creating, communicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp;</li><li>Supporting the operational risk exam management processes</li></ul></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.ORM Governance is looking for a Director who will be responsible for establishing and enhancing the Operational Risk Management (ORM) framework across the organization. This role will lead the development of risk taxonomies, risk appetite statements, and the implementation of robust oversight mechanisms through risk committees and escalation protocols. The Director will focus on proactive risk identification, strengthening Risk and Control Self-Assessments (RCSAs), and driving thematic analysis and root cause identification to mitigate systemic operational risks. The ideal candidate will possess strong analytical skills to manage key risk indicators (KRIs) and operational risk reporting across business units.Responsibilities:<ul><li>Establish and enhance the ORM framework, ensuring alignment with industry best practices and regulatory requirements, including setting clear operational risk taxonomies and risk appetite across the enterprise.</li><li>Lead the development of risk taxonomies and risk appetite statements, ensuring consistency across business units and alignment.</li><li>Oversee the governance of risk committees, including facilitating discussions, ensuring effective escalation protocols, and providing actionable insights on operational risk issues to senior leadership.</li><li>Drive proactive risk identification and mitigation through thematic analysis and collaboration with business units, ensuring early detection of emerging risks and systemic issues.</li><li>Develop and strengthen RCSA processes across all business units, ensuring that risk assessments are conducted consistently, are forward-looking, and focus on the effectiveness of internal controls.</li><li>Lead root cause analysis efforts, developing a systematic process to identify, analyze, and address the underlying causes of operational risk events to prevent recurrence.</li><li>Establish and track Key Risk Indicators (KRIs) and other performance metrics to monitor operational risk exposure across the organization, ensuring effective risk reporting and decision-making.</li><li>Provide oversight for escalation protocols related to operational risk incidents, ensuring timely identification and resolution of issues, and recommending remediation strategies as necessary.</li><li>Collaborate with risk, compliance, and internal audit teams to ensure consistent operational risk reporting and provide data-driven insights to risk committees and senior management.</li><li>Use advanced data analytics and risk reporting tools to track, monitor, and present key operational risk trends, ensuring the organization remains agile and responsive to emerging risks.</li></ul>Requirements:<ul><li>7-10 years of experience in operational risk management, with demonstrated expertise in establishing and managing ORM frameworks in a global organization.</li><li>Experience in developing risk taxonomies, risk appetite frameworks, and conducting thematic analysis to identify and mitigate operational risk exposures.</li><li>Proven ability to lead Risk and Control Self-Assessments (RCSA), ensuring robust processes and effective control environments across various business units.</li><li>Strong background in root cause analysis, with experience developing processes to address systemic issues and prevent operational risk events from recurring.</li><li>Familiarity with governance structures, including managing risk committees, risk escalation protocols, and presenting insights to senior leadership.</li><li>Strong analytical skills with the ability to use data-driven insights, key risk indicators (KRIs), and other metrics to drive operational risk decision-making and oversight.</li><li>Demonstrated experience in proactive risk identification, thematic analysis, and mitigation strategies that reduce operational risk impact across the organization.</li><li>Experience working with senior management and business unit leaders to ensure consistent application of the ORM framework and alignment with risk appetite.</li><li>Excellent communication and leadership skills, with the ability to collaborate across functions and present operational risk findings and recommendations clearly.</li><li>Bachelor’s degree in Risk Management, Finance, Business, or related field required</li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Operations Risk Management

Job Title Nephrology Clinical Associate Professor level or higher- Transplant Medical Director Requisition Number FE04373 Working Title Nephrology Clinical Associate Professor level or higher- Transplant Medical Director Department Name 7H362:INTERNAL MEDICINE &amp; DIVISIONS - NEPHROLO Work Location Lexington, KY Type of Position Faculty Position Time Status Full-Time Tenure Track Status Non-Tenure Track Required Education MD, DO, MD/PhD, or equivalent Required Related Experience Board certification in Nephrology, Fellowship training or equivalent training in Transplant Nephrology, Demonstrated leadership in administrative roles within a medical school or academic medical center setting Required License/Registration/Certification Ky Medical License within 30 days of appointment Job Summary The University of Kentucky College of Medicine, Department of Internal Medicine seeks a dynamic and visionary Nephrology Transplant Medical Director with a distinguished record in academic medicine, particularly in transplant medicine and care. The successful candidate will play a pivotal role in guiding a busy transplant program, advancing clinical excellence, and fostering academic growth. Reporting directly to the Division Chief, the Nephrology Transplant Medical Director will collaborate closely with other leaders across UK HealthCare and the College of Medicine. The ideal candidate will exhibit emotional intelligence, a commitment to delivering exceptional patient care, and a passion for training future leaders in nephrology and transplant medicine. The selected individual will be a recognized academic leader with a proven track record of excellence in clinical care, research, clinical education, and mentorship. The Transplant Nephrologist will be integral in implementing the organization’s strategic initiatives, achieving excellence in quality metrics, and contributing to the overall growth and success of the transplant program. This role includes responsibility for planning and recruitment to meet departmental goals. Specific Responsibilities will include: <ul><li>Improving Access to Transplantation</li><li>Optimizing Protocols for Pre-transplant Evaluation, Listing, Waitlist Management and Live Donor Evaluation</li><li>Increasing Organ Utilization</li><li>Perfecting Quality Metrics and Methods of Posttransplant Surveillance</li><li>Leadership in Strategic Planning and Growth</li><li>Assessment of Resource and Staffing Needs</li><li>Liaison and Advisor to Transplant-Affiliated Organizations</li></ul> Strong leadership abilities as a compassionate listener, strategic decision-maker, and an effective collaborator are essential. The candidate should demonstrate integrity, foster trust among colleagues, and possess excellent communication skills. Prior administrative experience in an academic medical center setting is preferred. To apply, please include a curriculum vitae along with your application. Applications will be reviewed immediately and will continue until filled. Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply Open Until Filled Yes Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Nephrology Clinical Associate Professor level or higher- Transplant Medical Director

Job Title Personal Development Director Associate Requisition Number RE48353 Working Title Associate Director Department Name 1B246:Honors Center for Personal Development Work Location Lexington, KY Grade Level 46 Salary Range $52,021-85,800/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification None. Physical Requirements Sitting for long periods of time; and lifting of objects up to 25 pounds. Shift 8:00 am – 5:00 pm; and with some evenings and weekends possible. Job Summary Lewis Honors College seeks candidates for an Associate Director to serve in a leadership role for its Center for Personal Development. The center provides a holistic approach to growth and development as students explore their purpose in life. Staff members work individually with students to identify potential barriers, develop academic, career, and life goals, as well as to implement plans for success. The center provides individual counseling and programs specifically designed for honors students that focus on well-being, leadership development and career readiness. The Associate Director oversees the planning and execution of individual and program offerings among four pillars of content: well-being, leadership development, pre-health/professional school planning, and career readiness. Supporting students as they gain self- awareness and explore their purpose is central to the mission of the center. A variety of assessments are utilized which include: Indigo, DISC, Myers Briggs Type Indicator, Strong Interest Inventory, Career Thoughts Inventory, and various other tools that explore student values, interests, personality, skills, and leadership styles. This position plans student assessment and reflection workshops/programs, mentors staff on assessment interpretation and best practices, and manages related vendor relationships and assessment inventory. The position also serves as one of five counselors who meet regularly with a designated subset of honors students. Sessions with students are focused on individualized interpretation of assessments, exploration of career paths, analysis of potential barriers to success, decision-making, connection to internship, graduate school, and career opportunities, and preparation for the transition from college to next steps. Central to success in this position is developing and maintaining relationships with a variety of constituents, including: Lewis Honors College staff and faculty, campus career development teams, and university student support services (such as the counseling center, student health, and student involvement). The University of Kentucky Office for Student Success operates from a student-centered foundation. We seek to build a strong community through the care of and concern for every member of Student Success. We cultivate an equity-minded working and learning environment where people are seen and valued. We strive to revolutionize student success practice through a culture of ingenuity, excellence, agency, and accountability. The twenty-five units and five areas that comprise Student Success are committed to one vision: designing and delivering unparalleled student services. To learn more about the Office for Student Success, visit: <a href="https://studentsuccess.uky.edu/" target="_blank">https://studentsuccess.uky.edu/</a>. Skills / Knowledge / Abilities Previous experience supervising professional full-time employees. Does this position have supervisory responsibilities? Yes Preferred Education/Experience Degree and/or experience in counseling, coaching, student affairs, and HR learning and development. Deadline to Apply 12/17/2024 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Personal Development Director Associate

Job Title Program Advisor Director Requisition Number RE48348 Working Title Director of Student Support Services Department Name 1B260:Student Support Services Work Location Lexington, KY Grade Level 46 Salary Range $52,021-85,800/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification None. Physical Requirements sitting for extended periods, general walking on campus, occasional travel, and computer work. Shift Monday through Friday; 8:00 am – 5:00 pm; occasional nights and weekends; and occasional travel. Job Summary The Office of Student Support Services (SSS) is seeking an experienced leader to serve as Director of the TRIO Program. The Director will spearhead initiatives to enhance academic support, retention, and graduation outcomes for underrepresented and non-traditional students, including but not limited to first-generation, low-income students, students with disabilities, parenting students, independent students, and former foster youth. Key Responsibilities: <ul><li>Develop and implement the mission and vision for the Student Support Services program, ensuring alignment with institutional goals.</li><li>Oversee the department’s daily operations, including staff management, budget and program expense oversight, and facility needs.</li><li>Provide leadership presence within the department, fostering a culture of inclusion, innovation, and student success.</li><li>Serve as the Principal Investigator for the TRIO grant, ensuring compliance with federal guidelines and managing all aspects of grant funding.</li><li>Manage endowment accounts and operating budgets to support program sustainability and growth.</li></ul> The University of Kentucky Office for Student Success operates from a student-centered foundation. We seek to build a strong community through the care of and concern for every member of Student Success. We cultivate an equity-minded working and learning environment where people are seen and valued. We strive to revolutionize student success practice through a culture of ingenuity, excellence, agency, and accountability. The twenty-five units and five areas that comprise Student Success are committed to one vision: designing and delivering unparalleled student services. To learn more about the Office for Student Success, visit: <a href="https://studentsuccess.uky.edu/" target="_blank">https://studentsuccess.uky.edu/</a>. Skills / Knowledge / Abilities Excellent computer skills. MS Windows, MS Office Suite: Word, Excel, PowerPoint, and Access. Does this position have supervisory responsibilities? Yes Preferred Education/Experience Advanced degree in either Education, Social Work or Social Sciences. Deadline to Apply 12/10/2024 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Program Advisor Director

The hiring range for this role is: &nbsp;125,870.00 - 176,525.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Job Description Summary: The Release Train Engineer partners with leaders from business and technology to manage the Agile Release Train events and processes. Responsible for communicating with stakeholders, escalating impediments, and assisting with issue and risk management. Leads the overall direction of the Agile Release Train in a coordinated way to obtain benefits and control not available from managing individual agile teams. Provides leadership and guidance in promoting established agile processes and methodologies. Identifies and prioritizes opportunities for collaboration within and across teams to support efficiencies and maximizing business value to achieve the goals of the enterprise.Responsibilities include but are not limited to:<ul><li>Leads the Agile Release Train (ART) to ensure successful delivery of Business Value.</li><li>Identifies impediments for the Agile Release Train to succeed and works with stakeholders to provide transparency and drive resolution.</li><li>Manages risks, issues and dependencies in conjunction with the Release Manager</li><li>Manages the program board. Reviews proposed changes to the program board and communicates the impacts of those changes to the relevant stakeholders</li><li>Facilitates Scrum of Scrum Meetings</li><li>Provides leadership, direction and coaching to Scrum Masters</li><li>Drives teams to deliver against Program Increment (PI) Objectives</li><li>Coordinates with business stakeholders, development teams, and partners to establish and maintain the pipeline through the Program Increment (PI) planning process.</li><li>Drives feature readiness with business stakeholders to ensure features are ready for PI Planning</li><li>Facilitates the PI Planning meeting and works with the teams to understand and map the upstream/downstream dependencies.</li><li>Manages the creation of the program board in conjunction with the teams during the PI Planning meeting</li><li>Summarizes Team PI Objectives into Program Objectives and publishes to the program</li><li>Manages status of Program Objectives and issues, risks and action items related to the Program Objectives</li><li>Works with Lean Agile Center of Excellence to drive Agile adoption and improvements that will continue to improve the value delivery of the Train.</li><li>Identifies and maintains metrics to identify opportunities for improvement</li></ul>Required Education, Certifications and Experience:Education:<ul><li>Bachelor’s Degree in Computer Science, Information Systems, Business Administration or equivalent work experience in similar work environment.</li></ul> Certifications:<ul><li>SAFe Certified Release Train Engineer certification or SAFe Program Consultant (SPC4) certification</li><li>Certified Scrum Master (CSM) of SAFe SM</li></ul> Experience:<ul><li>8+ years of experience managing software development projects including 3 years of Agile experience. 1 year experience in the Release Train Engineer (RTE) role.</li><li>Experience in coaching Scrum Masters and Agile team members</li></ul> Skills:<ul><li>Extensive knowledge and expertise in Scaled Agile Framework (SAFe)</li><li>Experience with Agile Tool such as Rally, Jira• BCBS or health insurance industry background, understanding of health insurance concepts.</li><li>Strong team-oriented interpersonal skills.</li><li>Superior analytical skills to support quality decision making in support of the project or program.</li><li>Demonstrated political and interpersonal savvy</li><li>Manages conflicts by reading situations quickly, identifying potential solutions and gaining cooperation with minimal disruption.</li><li>The ability to establish and maintain high level customer trust and confidence</li><li>Demonstrated development and maintenance of business relationships</li><li>Superior conceptualization skills to quickly grasp and understand business and architectural concepts and frameworks.</li><li>Outstanding organizational skills to manage and prioritize multiple tasks.</li><li>Ability to work independently, attention to detail and very strong customer service orientation.</li><li>Outstanding communications skills, ability to effectively present concepts and issues for both business and technical audiences.</li></ul> People Management<ul><li>No</li></ul>#LI_HYBRID

Blue Cross Blue Shield Association

Director, Release Train Engineer

The hiring range for this role is: &nbsp;147,190.00 - 206,425.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Job Description Summary: This role serves as a Portfolio Manager within the Enterprise Technology group. The role oversees the strategic alignment, prioritization, and delivery of projects across multiple teams to ensure optimal value delivery and alignment with organizational goals. Their responsibilities include annual planning, on-going portfolio analysis and performance monitoring, stakeholder communication, leadership, and driving agile transformation. The individual in this role is adaptable, and skilled in managing a dynamic set of initiatives. They are adept at balancing the flexibility of agile practices with the discipline required for strategic portfolio management.Responsibilities include but are not limited to:<ul><li>Portfolio Planning and Management:Ensure that all projects and programs within the portfolio align with BCBSA’s strategic objectives, collaborating with senior leadership to set and adjust strategic direction. Oversee the selection, prioritization, and scheduling of projects based on business values, dependencies, strategic important while managing resource constraints.</li><li>Resource Management: Allocate resources efficiently across projects to maximize value delivery. Ensure that resource utilization aligns with portfolio priorities.</li><li>Stakeholder Management:Communicate portfolio performance, risks, and changes to stakeholders while managing stakeholder expectations and maintaining strong relationships with stakeholders. Manage the impact of changes within the portfolio, ensuring smooth transitions and change adoption.</li><li>Leadership and Coaching: Act as a catalyst for organizational agility by guiding teams and stakeholders through agile practices, fostering their development. Collaborate closely with senior leadership to define portfolio strategy and thematic priorities. Additionally, provide valuable guidance and coaching to project and program managers toward consistent successful project delivery.</li><li>Risk and Dependency Management: Embrace uncertainty and use it as a lever for innovation and improvement. Oversee interdependencies, assess risks, identify mitigation strategies and contingency plans, and ensure adaptive responses to changing conditions.</li><li>Governance, Performance Monitoring and Reporting:Establish and enforce portfolio and project governance frameworks. Track and report on portfolio performance. Conduct regular reviews and audits to assess portfolio health.</li><li>Continuous Improvement: Encourage and support continuous improvement initiatives within the portfolio. Foster a culture where feedback is valued, and lessons learned applied to enhance portfolio performance.</li></ul>Required Education, Experience and Certifications:<ul><li>Required Education: Bachelor's degree in related discipline</li></ul>Experience:<ul><li>Required: Minimum 10+ years of Project Management experience focused on the development, implementation, and maintenance of large-scaled integrated information solutions platforms.</li><li>Required: Minimum 7+ years of progressive leadership and execution in technology and operations or other similar environment.</li><li>Required: Minimum 7 years experience managing a portfolio of concurrent projects in a mixed-methodology environment; experience in large, complex multi-vendor digital transformation initiatives.</li><li>Required: Minimum 5 years experience managing intake, prioritization, capacity management in agile and waterfall environments.</li><li>Preferred: 3 years experience in a Blue Cross Blue Shield Plan; familiarity or applicable experience in health insurance technology.</li></ul>Certification:<ul><li>Preferred: PMI Certified</li><li>Preferred: SAFe SPC</li></ul>Knowledge, Skills, and Abilities:<ul><li>Proficient in managing work using a project management discipline</li><li>Expertise in running agile and waterfall portfolios including intake, prioritization, capacity management</li><li>Expertise in project management, budgeting, technical and operational knowledge necessary to provide expert advisory services to technology and business</li><li>Effective communicator (verbal and written) with ability to maintain a strong executive presence in high level presentations.</li><li>Business relationship management skills</li><li>Ability to gain confidence of Plans and skillfully communicate potentially unpopular messages to customers</li><li>Ability to promote strategic goals and objectives with varied constituencies while gaining consensus across a wide variety of interest areas, on issues with major IT impact</li><li>Excellent leadership, strategic thinking, project management, organizational, and budgeting skills</li></ul>Financial Responsibilities<ul><li>Revenue Responsibility: Yes</li><li>Budget Responsibility: Yes</li><li>People Management: Yes</li></ul>Travel requirements: 11-25%#LI_HYBRID

361 Leadership / Executive Board Jobs