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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences - from payments to rewards to servicing - that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. &nbsp;The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.AmericanExpress.com&nbsp;is a critical digital channel for customers to enroll in American Express products, take advantage of the benefits of membership, stay in touch with the company and self-service through a multitude of products and applications.The experiences we provide through the MYCA Web application play a key differentiating role for increasing the customer satisfaction, deepening the customer engagement and grow the revenue for the company. Our mission is to be essential in our customers’ digital lives by providing value, convenience, and delight.You will be part of the Global Web Engineering team whose mission is to be essential in our Customers’ digital lives by providing value, convenience, and delight wherever they are. Your primary responsibilities will be to lead a team of engineers building awesome digital web products used by tens of millions of American Express Customers worldwide. You should enjoy solving complex technical problems and have experience creating modern, scalable, customer-facing web applications. A strong product mindset to influence and drive the product roadmap and excellent delivery are key attributes for this role. You will work in a fast-paced environment with the stability of working for a Fortune 100 company.We’re looking for a Director – Software Engineering to lead our global web engineering teams, influence the future of our web platform, deliver impactful customer-facing capabilities, and guide talented engineers building applications used by tens of millions of users worldwide. This leader will bring an exceptional blend of strong people leadership and deep engineering expertise.Key Responsibilities:<ul><li>Work with a team of highly talented web engineers to build and deliver the web roadmap.</li><li>Lead, mentor, and grow multiple engineering teams (both co-located and remote) focused on building high-scale, high-performance web applications.</li><li>Drive a culture of continuous learning, improvement, and evolving ways of working to strengthen engineering capabilities, platforms, and team growth.</li><li>Collaborate with stakeholders across Product, Design, Business, and Technology to drive change required for product execution.</li><li>Establish strong working relationships with Product Owners and technical teams across the organization.</li><li>Hire, retain, and mentor engineers while promoting strong engineering culture and best practices.</li><li>Conduct performance assessments, provide feedback, and maintain a consistent feedback loop with engineering teams.</li><li>Communicate complex technical concepts to both technical and non-technical audiences; be a compelling and influential storyteller.</li><li>Drive roadmap execution and strategic direction within your area of responsibility.</li><li>Use engineering metrics to drive quality, predictability, and continuous improvement.</li><li>Ensure alignment of architecture, standards, tools, and delivery methods across engineering and architecture teams.</li><li>Provide thought leadership around engineering best practices and emerging technology trends.</li><li>Act as a change agent, challenging the status quo and driving improvements to how teams build and deliver software.</li></ul><h4>Qualifications:</h4><h4>Required:</h4><ul><li>Bachelor’s degree in Computer Science, Engineering, or related technical field.</li><li>10+ years of experience building customer-facing software products at scale.</li><li>5+ years of direct people management experience leading engineering teams.</li><li>5+ years of hands-on experience building customer-facing web applications using modern web frameworks and technologies, including React, Redux, Flux, Angular, Node.js, GraphQL, REST APIs, Java, Couchbase, MongoDB, Akamai, Adobe Experience Manager, Adobe Analytics, Google Analytics, and cloud platforms such as GCP or AWS.</li><li>Proven success engineering and deploying large-scale web products in an agile product development environment.</li></ul><h4>Technical Expertise:</h4><ul><li>Strong hands-on proficiency with JavaScript, Java, and modern web frameworks (e.g., React, Angular, Vue).</li><li>Experience designing and implementing scalable APIs consumed by web and mobile clients.</li><li>Deep understanding of high-availability, high-performance, and scalable web architectures.</li><li>Ability to dive into technical details, make informed trade-offs, and guide architectural decisions.</li><li>Demonstrated technical competencies including: – Web architecture &amp; system design – Modern JavaScript frameworks – Microservices and API gateway patterns – Observability, data orchestration, and backend performance tuning – CI/CD pipelines (GitHub Actions, Jenkins, CircleCI, etc.) – Cloud infrastructure (AWS, GCP, or Azure) – Automation frameworks and testing strategies (unit, integration, E2E) – Performance and reliability engineering</li></ul><h4>Leadership Skills:</h4><ul><li>Excellent communication skills with the ability to work effectively across engineering, product, design, and business teams.</li><li>Strong ability to influence, align stakeholders, and drive clarity in complex delivery environments.</li><li>Ability to build strong working relationship with product, business, design and technical teams across various organization.</li><li>Demonstrated experience coaching, mentoring, and developing technical professionals.</li><li>Ability to lead engineering teams and negotiate or influence across organizational boundaries.</li><li>Proven ability to inspire and motivate engineers at all levels.</li><li>Ability to shape solutions that meet broader portfolio needs.</li><li>Demonstrated ability to quickly learn, adopt, and champion new technologies.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Director - Software Engineering - Global Web Engineering - USCDT

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Director Risk Management <ul><li>American Express Fraud Risk is a place to create, innovate, and collaborate, to push the boundaries on providing a world-class customer experience and catching fraudsters. Fraud Risk colleagues are industry’s most innovative thinkers and creative problem solvers with access to cutting edge tools and one of the world’s most valuable datasets. You’ll have the power to identify insights and take actions that can have a meaningful impact on our customers and our business. </li><li>This exciting and critical position will be responsible for evaluating victim and first party fraud risk by designing key fraud risk servicing strategies to improve customer experience and reduce enterprise risk exposure from first party fraud. The role works very closely with Fraud Risk colleagues within fraud risk and decision science team. This role will also interact with enterprise partners including Global Servicing, EDMX, Enterprise Digital, Technology. Responsibilities include: </li><li>Designing victim fraud scam and first party fraud claims management strategies.</li><li>&nbsp; &nbsp; &nbsp; Analyze structured and unstructured data and translate data using statistical, financial machine learning, or business intelligence techniques to identify scam and suspect claim patterns.</li><li>&nbsp; &nbsp; &nbsp;Develop controls to mitigate scam risk at PoS with continued focus on emerging scam modus operandi.</li><li>Partner across internal FRM and stakeholder teams to provide requirements for leveraging scam GenAI model and its benefit / impact analysis.</li><li>Assess process inherent risk and implement mitigating controls under the fraud RAU.</li><li>Partner with decision science team in development of suspect scam model to support structured data input into GenAI model.</li><li>Defining business requirements for platforms involved in fraud risk prevention strategies.</li><li>Conduct data and process analysis to validate that suspect claim strategy is fully optimized.</li><li>Implement aligned policy changes, including governance approval, change management and effective control design. Required Qualifications: </li><li>5+ Years experience in product management, strategy, or new product implementation.</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate Victim fraud risk scenarios effectively</li><li>Ability to navigate through ambiguous problems and be creative</li><li>Ability to leverage industry trends and insights in designing new products, customer features &amp; fraud capabilities</li><li>Strong project management, communication, and interpersonal skills</li><li>Positive “roll-up your sleeves” attitude, a proactive mindset&nbsp; Preferred Qualifications: </li><li>Bachelor's Degree Business, Economics, Sciences, Mathematics, or Engineering related fields preferred</li><li>Experience in LLM model development and/or working with GenAI models</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Director – Portfolio Management will report directly to the VP, Technology Portfolio Management (TPM), and partner across senior technology and business leaders to manage the Global Merchant &amp; Network Services (GMNS) Technology portfolio with an Operating Expense plan of $250M+. The successful candidate will have the ability to provide strategic insights to enable key investment decisions with a keen focus on operating expense management. In addition, this role will play a centralized role in coordinating variance reporting of Enterprise Critical Multiyear Initiatives and Enterprise Top Programs across the broader Tech Investment portfolio.The successful candidate will have deep investment analytics and financial management experience, relentless attention to detail, strong communication and influencing skills with extensive executive presentation experience, and the ability to build and leverage positive relationships across various teams. The role requires the ability to motivate a team in a highly dynamic environment, a transformational mindset with a passion for change, and the capability to deliver high-level support for evolving portfolios with enhanced technical skills.Key Responsibilities Include:<ul><li>Partner with Technology, LPM and Product leaders to define and plan the GMNS investment portfolio, continually prioritizing investments based on business/technical resource availability and business priorities.</li><li>Manage Senior Stakeholder Relationships providing guidance, understanding processes and best practices to drive to reduce risk, deliver on plan and drive optimal results.</li><li>Manage GMNST Opex including mitigating capacity risks, negotiating trade-offs, and ensuring headcount forecasts and actuals are accurate and aligned to financial targets.</li><li>Coordinate to provide quality monthly variance commentary for Enterprise Critical Multiyear Initiatives and Enterprise Top Programs within tight timelines.</li><li>Partner across LPM and LOB Planning Leads to drive annual and in-year planning processes to ensure Technology Investments are aligned to the highest priorities and optimized across spend categories</li><li>Provide data and insights to support capacity planning, annual planning to drive initiatives; identify pinch points, gaps or risk. Evaluate incoming demand against portfolio level capacity planning.</li><li>Prepare and review portfolio updates with Unit CIO and Product leaders.</li><li>Provide proactive insights to monitor and track initiative delivery versus cost/forecast and planned capacity.</li><li>Build and foster a strong partnership with Tech Finance to collaborate and create deliverables for forecasting, annual and long-range plans.</li><li>Lead with positivity to retain, recruit, and inspire team members through times of transformational change.&nbsp;</li></ul>Education &amp; Qualifications<ul><li>Bachelor's Degree in Finance, Computer Science, Information Systems, Business Administration, or other related field, MBA preferred</li><li>Ability to define plans to achieve long-term goals and analyze current technology landscape to forecast future trends and challenges. Setting a clear direction to ensure technology initiatives align with business objectives and prepares the organization for future opportunities and potential risks.</li><li>Ability to visualizes, constructs, and delivers compelling narratives for the appropriate audience supported by data in a way that provides contexts to inform business decision making.</li><li>Prior experience in financial scenario forecasting, data analysis and executive summarization to avert risk and drive actions</li><li>Demonstrated advanced Technical Skills, including but not limited to Power BI, Apptio, advanced Excel, TM1, Oracle and AI tooling (including ChatGPT and Copilot). Experience leveraging automation to create efficiencies.</li><li>Experience in building, leading, and mentoring diverse and global teams.</li><li>Excellent relationship skills and ability to interact with senior leaders with poise and confidence, influence management at all levels of the organization including the ability to partner cross-functionally with business partners with competing priorities and needs.</li><li>Demonstrated ability to give effective presentations and communications to all levels of leadership.</li><li>Strong knowledge of Tech Investment processes and tooling that drive Technology resource and financial management with an understanding of risk, controls, and compliance needs</li><li>Passion for continual improvement and process design; seeks new ways to improve effectiveness, quality, and compliance</li><li>Confident and clear communication and relationship building skills, with the ability to navigate through conflict, influence leaders and drive progress in decision making</li><li>Ability to work autonomously and proactively to drive result</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director, Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp; Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp; The fraud landscape is dynamic, and the modus operandi are always evolving, with fraudsters becoming ever more sophisticated and leveraging new technology for committing fraud. At the same time, the advent of Agentic AI and Agentic commerce is driving exciting innovations in the payments space, but also creating new attack vectors for fraudsters. &nbsp;Addressing these trends will require rapid and effective decision making, strong collaboration with internal and external partners and a strong external focus to stay plugged in to innovations, new form factors and of course adaptations by fraudsters. The successful applicant will play a crucial role within the Fraud Risk Management Team leading fraud strategy for agentic commerce payments as well as the associated servicing strategy. This role has direct and material impact on our company’s profitability and brand, both in terms of managing fraud losses as well as driving customer experience at point of sale. The objective for the team is to drive profitable business growth by reducing the risk of fraud while supporting the rapid roll out of &nbsp;agentic commerce use cases. &nbsp;The incumbent Director would lead a team of 3 data science/risk management professionals who develop industry leading fraud and servicing strategies to maintain low fraud rates. In addition to creating strategies to reduce fraud rates, the responsibilities include driving the servicing strategy for Agentic Commerce, as well coordinating with key partners, including fraud teams, product owners and Agentic providers to manage the roadmap of Agentic commerce launches, ensuring fraud requirements are incorporated appropriately into the roadmap. Key Responsibilities:<ul><li>Lead fraud loss prevention for Agentic Commerce for the proprietary card portfolio.&nbsp;</li><li>Drive the strategies, capabilities and analytics supporting fraud-related servicing for Agentic Commerce</li><li>Minimize Unprofitable Fraud Related Disruptions, with specific focus on Fraud Strategy Controls.</li><li>Address Emerging Agentic Fraud Trends &amp; Monitor Key Metrics to Take Corrective Actions.</li><li>Conceptualize and implement new variables which would help in reducing approved fraud and enable industry leading customer experience.</li><li>Lead the investigation of agentic fraud cases to identify gaps in our processes and drive remediation.</li><li>Partner with product and technology teams to develop and implement appropriate controls.</li><li>Coordinate with key partners, including fraud teams, product owners and Agentic providers to manage the roadmap of Agentic commerce launches, ensuring fraud requirements are incorporated appropriately into the roadmap</li></ul>Minimum Qualifications<ul><li>Strong analytical and problem-solving experience.</li><li>Exceptional ability to think both strategically and analytically.</li><li>High energy with ability to adapt to dynamic fraud landscape and changing business priorities.</li><li>Strong project management skillset, comfortable with driving requirements for integrated technology platforms.</li><li>Demonstrated ability to influence alignment across a range of goals, including ability to find win-win solutions with partners.</li><li>Proven track record of thought leadership and collaboration.</li><li>Ability to navigate through ambiguous problems, be creative and manage multiple concurrent projects in a dynamic environment.</li><li>Advanced degree in quantitative field and prior leadership experience in the payments business, or fraud risk management.</li><li>Experience/knowledge of Agentic Payments/AI preferred</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Fraud Agentic Commerce

You lead the way. We have your back.&nbsp;At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express is committed to safeguarding the integrity, confidentiality, and availability of our systems, applications, and customer data. As part of our mission to strengthen the company’s cybersecurity posture, we are seeking a&nbsp;Director of Penetration Testing&nbsp;to lead a high-impact team of security professionals dedicated to identifying and mitigating vulnerabilities through real-world attack simulations. The Director – Penetration Testing will lead the strategy, execution, and advancement of American Express’s offensive security program, ensuring comprehensive testing coverage across applications, infrastructure, and emerging technologies. This leader will drive innovation in testing methodologies, oversee program operations, manage the enterprise Responsible Disclosure and Bug Bounty programs, and provide critical insights to senior leadership to inform business risk decisions. This position requires a strategic and technically adept leader who can balance tactical execution with long-term vision, inspire and mentor a team of experts, and collaborate across the enterprise to ensure proactive defense and continuous improvement of our security posture.Responsibilities Include:<ul><li>Team Management:&nbsp;Build, lead, and mentor a high-performing team of penetration testers. Oversee hiring, training, and professional development, ensuring resource alignment to meet program goals.</li><li>Program Leadership:&nbsp;Oversee and manage all penetration testing engagements, ensuring adherence to compliance standards, internal policies, and regulatory requirements.</li><li>Operational Oversight:&nbsp;Lead enterprise testing initiatives including application, infrastructure, cloud, and emerging technology assessments. Manage the Responsible Disclosure and Bug Bounty programs to ensure effective triage, validation, and remediation of reported vulnerabilities.</li><li>Vulnerability Management Partnership:&nbsp;Collaborate with vulnerability management and engineering teams to track, prioritize, and resolve identified vulnerabilities.</li><li>Reporting &amp; Communication:&nbsp;Develop, review, and present detailed technical findings and executive-level summaries, providing actionable recommendations to senior leadership.</li><li>Strategic Alignment:&nbsp;Define and evolve the penetration testing strategy to align with organizational goals, threat intelligence, and regulatory mandates.</li><li>Technical Excellence:&nbsp;Maintain deep expertise in penetration testing methodologies, frameworks, and tools. Ensure the program remains current with evolving attack techniques and technologies.</li><li>Cross-Functional Collaboration:&nbsp;Partner with technology, engineering, and risk functions to embed offensive security insights into proactive defense and design reviews.</li></ul>Minimum Requirements:<ul><li>10+ years of experience in cybersecurity or equivalent experience, with at least 5 years in penetration testing or offensive security leadership roles.</li><li>Extensive hands-on knowledge of penetration testing methodologies, frameworks, and tools such as Metasploit, Burp Suite, NMAP, and Wireshark.</li><li>Strong understanding of operating systems (Windows, Linux, macOS) and network protocols, including segmentation methodologies.</li><li>In-depth understanding of regulatory and compliance standards including PCI-DSS.</li><li>Proven experience managing large-scale penetration testing programs, including internal/external audits and third-party engagements.</li><li>Bachelor’s Degree in Computer Science, Information Security, or related field; or equivalent professional experience.Preferred Requirements</li><li>Exceptional communication and presentation skills; able to articulate technical risks and findings to executives and non-technical audiences.</li><li>Demonstrated ability to lead cross-functional teams and drive strategic initiatives in a complex enterprise environment.</li><li>Bachelor’s Degree in Computer Science, Information Security, or related field; or equivalent professional experience.</li><li>Industry-recognized certifications preferred (e.g., OSCP, OSCE, GPEN, GWAPT, CISM).</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these position.

Director Cybersecurity

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express is on an exciting cloud transformation journey driven today by a successful, high-energy, delivery-focused team that enables our vision of “security-as-code” and integrations across a diverse set of teams and tools to ensure public cloud security equivalency with on-premises security capabilities, methods, and processes for all cloud service models (IaaS, PaaS, SaaS) and workloads. The Director – Cloud Security Strategy and Governance&nbsp;will collaboratively lead the Strategic Program Management, Governance, and Operations functions of the technology risk and cyber security controls and capabilities required to secure the American Express cloud journey, including both our private/public cloud. The Director will partner with Cloud Engineering, Cloud Operations, other Technology partners, and all TRIS domains to help drive secure adoption, governance, compliance, and operations using a standardized risk-based model. The Director will set the agenda by collaborating and driving cross-TRIS matrixed capabilities to ensure appropriate risk informed delivery, &nbsp;directly supporting the enterprise cloud strategy. The successful candidate will be accountable for the oversight and delivery of the Cloud Security Strategy and Governance program and the enablement of all up-stream/down-stream processes and methods.This position demands a well-organized action-oriented, team player with the ability to prioritize daily work vs strategic roadmap items; work on multiple initiatives simultaneously; establish and maintain an outward looking view on new and evolving technologies; and an ability to mature and operate business critical, end-to-end processes and solutions – while ensuring a great colleague user experience. You will work closely with other Information Security departments, architecture and the Enterprise Cloud team, as well as external cloud providers on requirements, design, integration and delivery of these solutions. Responsibilities Include:<ul><li>Build and lead Program Management functions to drive delivery of centralized cloud security reporting, governance, and finance functions</li><li>Develop, coach and mentor a highly motivated team, while coordinating closely with other Information Security and Engineering leaders and business partners.</li><li>Partner in external and internal audits, ensuring overall adherence to policies and standards, driving the highest level of compliance through response, remediation and escalation as necessary</li><li>Establish and refine cloud security budget and finance forecasting for public cloud consumption of security tools</li><li>Assess, measure and report against cloud controls, and drive risk reduction guidance across and in partnership with all TRIS domains&nbsp;</li><li>Partner with TRIS, Engineering and business stakeholders to help define and prioritize cloud security initiatives</li><li>&nbsp;Provide security expertise to the Cloud Program, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Cloud Application Architecture subprograms.</li><li>Collaborate with enterprise architects and SMEs to deliver comprehensive security solutions that align to Amex cloud strategy</li><li>Capture requirements; build functional specifications, timelines, adoption plans and other artifacts to support security implementation.</li><li>Partner with Architecture teams to build cloud-optimized security patterns and contribute to Enterprise Architecture governance.</li><li>Partner with and support the Engineering team to drive and execute results in a timely manner.&nbsp;</li></ul>Required Skills/Experience<ul><li>8+ years of experience in Information Security Roles</li><li>Experience with Cloud Control Matrix and CIS benchmarks for gap assessment&nbsp;</li><li>Broad understanding of all IS disciplines including, Governance, Cyber Threat, Identity and Access, Infrastructure, Endpoint, Vulnerability, Data Protection, Operations, Application, Incident Response.</li><li>Understanding of Information Security technology and platform delivery with experience in planning and execution of security projects.</li><li>Understanding of Cloud Fundamentals, including containers, software-defined networks, high availability design, multi-cloud, and serverless compute.</li><li>Demonstrated experience in Agile environments, application design, software development, and testing.</li></ul>Educational Requirement:<ul><li>Bachelor’s Degree in computer science, computer engineering, or related field; or equivalent experience</li><li>Information Security Certification strongly desired, CISM or similar.</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

6 Leadership / Executive Board Jobs in Maricopa County