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Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Director - Institutional Effectiveness
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Institutional Effectiveness
Campus Location: SWTCC - Multiple Campus Locations
Job Summary
The Director of Institutional Effectiveness will coordinate, monitor and evaluate planning efforts of Southwest Tennessee Community College’s functional units. This position plays a key role in ensuring decisions are data-driven with demonstrated evidence-based improvement which is central to Southwest Commitment to student success and core values. This is also includes providing oversight and support for programmatic evaluation activities. The Director works with administration across the College to help ensure that academic, student support, and administrative units target meaningful outcomes that support and align to the colleges strategic plan; and utilize assessments that yield valid results supporting continuous improvement. In conjunction with providing oversight for functional unit planning and evaluation activities, the Director of Institutional Effectiveness will serve as the college’s SACSCOC Accreditation Liaison. In this capacity, the Director acts as the primary resource for ensuring continuous compliance with all SACSCOC standards and for promoting ongoing professional development related to accreditation requirements. The Director is responsible for monitoring and documenting institutional policies, procedures, and practices to ensure adherence to accreditation expectations, and will provide guidance to academic units seeking to obtain or maintain discipline-specific accreditations. As the College’s official liaison to SACSCOC, the Director will coordinate all required reports, submissions, substantive changes, and accreditation visits. This position reports to the Associate Vice President of Institutional Research, Planning, and Effectiveness (AVPIRPE).
Job Duties
<ul>
<li>Lead the development and delivery of high-quality accreditation narratives, reports, prospectuses, and related documentation to support institutional compliance.</li>
<li>Identify gaps in accreditation standards compliance and recommend corrective actions.</li>
<li>Serve as the SACSCOC Accreditation Liaison, coordinating all required submissions, substantive changes, documentation, and accreditation visits.</li>
<li>Ensure systematic documentation of institutional policies, processes, procedures, and evidence supporting accreditation and continuous improvement.</li>
<li>Recommend updates to college policies and procedures to ensure alignment with accreditation requirements.</li>
<li>Support academic units in obtaining and maintaining discipline-specific and programmatic accreditations.</li>
<li>Provide strategic leadership for the College’s institutional planning and assessment systems, including academic, general education, student support, and administrative outcomes assessment.</li>
<li>Coordinate and evaluate annual and multi-year planning, assessment, and reporting cycles to ensure alignment with strategic goals and integration of results into institutional improvement processes.</li>
<li>Oversee the documentation and tracking of continuous improvement actions to ensure units “close the loop” on assessment findings.</li>
<li>Develop and train faculty, staff, and administrators in effective assessment practices, planning processes, evidence-based improvement, and accreditation expectations.</li>
<li>Utilize and interpret institutional data to produce valid, actionable results that support planning, assessment, and continuous improvement.</li>
<li>Serve on committees that support institutional effectiveness, planning, and accreditation.</li>
<li>Participate in ongoing professional development activities.</li>
<li>Perform other duties as assigned by the AVPIRPE.</li>
</ul>
Minimum Qualifications
<ul>
<li>Master's Degree 
</li>
<li>At least five years of progressively responsible higher education administration and leadership experience</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge of the purpose of community colleges and the vision of Southwest 
</li>
<li>Ability to plan and implement projects which are tied to the organization's strategic plan to accomplish the vision, mission and goals of the organization 
</li>
<li>Advanced knowledge of higher education accreditation standards and compliance 
</li>
<li>Ability to use independent judgement as well as the ability to work collaboratively in an ever-growing and transparent environment 
</li>
<li>Able to manage multiple assignments simultaneously, work independently, and work within strict deadlines 
</li>
<li>Ability to think strategically and innovatively, creating realistic plans and workflows 
</li>
<li>Flexible, initiative-taking, and has strong interpersonal and problem-solving skills 
</li>
<li>Effective communication skills to speak, listen and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques 
</li>
<li>Ability to apply creative thinking to develop solutions based on new methods and technologies 
</li>
<li>Must have excellent leadership and interpersonal skills and the ability to motivate others</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.

Motlow State Community College


      Director - Institutional Effectiveness
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Director - Office of Student Success
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Student Success
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Director of the Office of Student Success provides strategic leadership and oversight for student intervention programs, ensuring alignment with institutional retention and completion goals. This position is responsible for developing, implementing, and evaluating data-driven academic support strategies for first-time freshmen, students on academic probation, and reentry students. The Director supervises all professional staff, manages program effectiveness, and collaborates with multiple departments to enhance student persistence and success. The Director is responsible for budget planning, strategic resource allocation, and institutional reporting on intervention effectiveness.
Job Duties
<ul>
<li>Reports to the Dean of Students and ensures that all intervention programs align with institutional retention and completion goals.</li>
<li>Provides leadership for the Office of Student Success, overseeing all student intervention programs.</li>
<li>Supervises all professional staff, including the Assistant Director, Navigators, Success Coaches, Reentry Coaches, and the Early Alert Manager.</li>
<li>Assigns caseloads to intervention specialists to ensure targeted student support.</li>
<li>Oversees budget planning and resource allocation for intervention programs.</li>
<li>Collaborates with Institutional Research to assess and track intervention effectiveness, retention data, and programmatic impact.</li>
<li>Leads faculty engagement efforts related to early alert submission, intervention strategies, and student support initiatives.</li>
<li>Works with Admissions, K-12 Partnerships, and Workforce Development to implement targeted interventions for dual enrollment students, stop-out students, and students on academic suspension.</li>
<li>Serves as a member of the Quality Enhancement Plan (QEP) implementation team, ensuring OAI’s alignment with institutional student success initiatives.</li>
<li>Partners with Financial Aid to coordinate FAFSA completion efforts and Federal Work-Study funding for Peer Mentors.</li>
<li>Coordinates with TN Achieves and First Gen Forward Network to enhance student support initiatives for first-time freshmen and vulnerable student populations.</li>
<li>Ensures program promotion and student engagement efforts in collaboration with the Marketing department.</li>
<li>Leads the development of policies and processes related to academic intervention and student success programming.</li>
<li>Represents the Office of Student Success in institutional strategic planning and enrollment management discussions.</li>
<li>Other duties as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>Master’s degree in Higher Education Administration, Administration, Student Affairs, Counseling, Educational Leadership, or a related field. 
</li>
<li>Three (3) years of progressive experience in student success, academic intervention, retention programming, or student support services. 
</li>
<li>Supervisory experience managing professional staff in an educational setting. 
</li>
<li>Experience utilizing data analytics to assess and drive student intervention strategies. 
</li>
<li>Knowledge of academic policies, probation/suspension procedures, and student success models 
</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience with customer relation management systems, student information systems, and relevant enterprise application services (e.g., Slate, Banner, or similar platforms). 
</li>
<li>Familiarity with best practices in student retention and intervention models, particularly in a community college setting. 
</li>
<li>Demonstrated experience collaborating across departments to enhance student success outcomes. 
</li>
<li>Budget management and strategic resource allocation experience.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Strong leadership, problem-solving, and decision-making skills. 
</li>
<li>Ability to analyze student success data and use findings to inform intervention strategies. 
</li>
<li>Excellent interpersonal and communication skills to engage with multipe stakeholders. 
</li>
<li>Comprehensive understanding of academic policies, probation/suspension processes, and retention initiatives. 
</li>
<li>Proficiency in CRM, SIS, and LMS platforms (e.g., Slate, Banner, Brightspace D2L). 
</li>
<li>Ability to foster cross-departmental collaboration to ensure wraparound student support. 
</li>
<li>Ability to develop, implement, and assess strategic plans to enhance student persistence and completion rates.</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.


      Director - Office of Student Success
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Executive Director - Physical Plant
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Physical Plant
Campus Location: SWTCC - Multiple Campus Locations
Job Summary
This is a full-time, fiscal year position reporting to the Chief of Administrative Services. The Executive Director of Physical Plant provides strategic leadership and operational oversight of the College’s facilities, including maintenance, custodial services, grounds, utilities, and construction projects across multiple campus sites. This role ensures that campus facilities and infrastructure are maintained in a safe, efficient, sustainable, and aesthetically pleasing manner that supports the College’s mission and enhances the student, faculty, staff, and community experience.
Job Duties
<ul>
<li>Provide vision, leadership, and direction for all areas of the Physical Plant, including custodial, electrical, plumbing, HVAC, grounds, and general maintenance.</li>
<li>Develop, implement, and evaluate operational and strategic maintenance plans, goals, and performance metrics to ensure effective, efficient, and cost-conscious delivery of services.</li>
<li>Oversee the planning, budgeting, and execution of facilities maintenance, repairs, renovations, and new construction projects.</li>
<li>Prepare and manage annual operating and capital budgets, ensuring compliance with institutional and state requirements.</li>
<li>Direct and monitor contractors, vendors, and construction managers to ensure high-quality work and adherence to timelines, budgets, and safety standards.</li>
<li>Supervise, mentor, and evaluate Physical Plant staff to promote a collaborative, inclusive, and high-performing work environment.</li>
<li>Ensure compliance with applicable federal, state, and local codes, regulations, and safety standards (including OSHA, EPA, fire safety, and accessibility requirements).</li>
<li>Develop and manage preventive and predictive maintenance programs for campus infrastructure and energy systems.</li>
<li>Lead sustainability initiatives, including energy management, water conservation, waste reduction, and green building practices.</li>
<li>Advise senior leadership on institutional policies and procedures related to physical resources and capital planning.</li>
<li>Represent the Physical Plant on college committees and serve as a liaison to external partners, contractors, and regulatory agencies.</li>
<li>Perform other duties as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s degree in engineering, facilities management, construction management, or a related technical discipline; or an equivalent combination of education and relevant experience. 
</li>
<li>Minimum of five (5) years of progressively responsible experience in facilities management, engineering, or building operations. 
</li>
<li>Minimum of three (3) years of supervisory or administrative leadership experience. 
</li>
<li>Successful completion of a background check.</li>
</ul>
Preferred Qualifications
<ul>
<li>Certification in facilities management (e.g., CFM, FMP, IFMA, APPA). 
</li>
<li>Experience with higher education or large, multi-site institutional facilities. 
</li>
<li>Demonstrated experience leading sustainability and energy efficiency initiatives.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge of and experience with HVAC, plumbing, electrical, fire alarm, and energy management systems. 
</li>
<li>Demonstrated knowledge of federal, state, and local statutes, codes, and regulations related to building operations, safety, and construction. 
</li>
<li>Proven ability to prepare bid specifications, manage contracts, and oversee service providers. 
</li>
<li>Ability to read and interpret architectural and engineering drawings and technical specifications. 
</li>
<li>Strong leadership skills with the ability to motivate teams, manage change, and foster a culture of accountability and safety. 
</li>
<li>Excellent communication, problem-solving, and decision-making skills. 
</li>
<li>Ability to work effectively with internal and external stakeholders, including architects, engineers, contractors, and regulatory agencies. 
</li>
<li>Commitment to sustainability and continuous improvement in facilities operations.</li>
</ul>
Physical Demands / Working Conditions 
<ul>
<li>This position requires on-site presence at campus locations and the ability to respond to facilities emergencies outside of normal business hours. Duties may involve exposure to construction sites, mechanical equipment, and varying weather conditions.</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.

3 Leadership / Executive Board Jobs in Memphis, TN, USA