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Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has five campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Director - IT Security
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Information Systems
Campus Location: STCC - Multiple Campus Locations
Job Summary
This is a full-time permanent, fiscal year position in the Division of Administrative Services reporting to the Deputy Chief Information Officer. The Director of IT Security provides strategic leadership and oversight of the institution’s cybersecurity posture. This critical role ensures that the College’s information systems are protected from internal and external threats by developing, implementing, and maintaining security protocols and training programs. The Director will guide security-related decisions, proactively manage risk, and promote a culture of cybersecurity awareness across the organization.
Job Duties
<ul>
<li>Lead the College’s information security program, including development and delivery of cybersecurity awareness training and policy education.</li>
<li>Collaborate with departments including Internal Audit and Finance/Controller to identify risks and implement IT risk mitigation strategies.</li>
<li>Research and stay current on emerging cybersecurity threats, tools, and trends.</li>
<li>Monitor institutional networks and systems for security breaches; respond to and investigate incidents as needed.</li>
<li>Provide leadership, guidance, and supervision to security, identity management, and compliance staff.</li>
<li>Oversee the College’s incident response plan and ensure policy compliance; lead efforts to remediate violations.</li>
<li>Direct the implementation of security tools such as firewalls, encryption, and monitoring software.</li>
<li>Recommend and implement IT security standards and best practices.</li>
<li>Assist technical staff and end users with the deployment and understanding of security tools and practices.</li>
<li>Coordinate and conduct periodic IT security audits.</li>
<li>Maintain up-to-date knowledge of cybersecurity through professional development and industry resources.</li>
<li>Perform other duties as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s degree in Information Technology, Cybersecurity, Audit or a related field. 
</li>
<li>Three (3) to five (5) years of relevant IT experience with a focus on cybersecurity. 
</li>
<li>CISSP certification (or equivalent experience) is a plus. 
</li>
<li>Project Management certification (e.g., PMP) is a plus.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience in higher education or similarly complex environments. 
</li>
<li>Familiarity with security compliance frameworks (e.g., NIST, FERPA, HIPAA). 
</li>
<li>Leadership experience in cross-functional IT teams or cybersecurity projects.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Demonstrated knowledge of network security technologies, protocols, and practices. 
</li>
<li>Proven ability to communicate effectively with both technical and non-technical stakeholders. 
</li>
<li>Strong interpersonal, verbal, and written communication skills. 
</li>
<li>Excellent problem-solving, analytical, time management, and organizational skills.</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.

Motlow State Community College


      Director - IT Security
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Assistant Director - Office of Student Success
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Student Success
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Assistant Director of the Office of Academic Intervention provides operational leadership for student intervention programs, ensuring effective program management, student engagement, and retention-focused initiatives. This position supervises the Peer Mentor Program, manages the Success Hubs, organizes student success events, coordinates intervention workshops, and collaborates with campus partners to support student persistence and retention. Additionally, the Assistant Director assigns caseloads to Peer Mentors, ensures the proper implementation of intervention programs within the Learning Management System (LMS), and assists the Director in executing strategic initiatives.
Job Duties
<ul>
<li>Reports to the Director of the Office of Academic Intervention.</li>
<li>Supervises and manages the Peer Mentor Program, ensuring mentors are effectively trained, assigned caseloads, and actively engaged with students.</li>
<li>Oversees the Success Hubs, ensuring they are properly staffed and providing quality support to students.</li>
<li>Organizes and leads the Saluqi Scholars Convocation (Fall and Spring) and the First-Gen Celebration during the week of November 8 in collaboration with Student Leadership and Engagement, Advising, and Career Services.</li>
<li>Coordinates all intervention workshops, including time management, study skills, and academic success strategies.</li>
<li>Works with Distance Learning to enroll students in Learning Management System (Brightspace D2L)-based support programs.</li>
<li>Liaises with Financial Aid to ensure a percentage of Peer Mentors are funded through Federal Work Study.</li>
<li>Serves as the department’s primary liaison with Distance Learning and the Instructional Design Coordinator to manage and improve intervention program shells in Brightspace D2L.</li>
<li>Collaborates with TN Achieves and the First Gen Forward Network to support first-time freshmen and improve student retention outcomes.</li>
<li>Coordinates QEP-aligned student success workshops to reinforce academic skills, self-advocacy, and resource navigation.</li>
<li>Works with Admissions, Academic Advising, Career Services, Marketing, Student Leadership and Engagement, and Student Advocacy and Support to enhance intervention programming.</li>
<li>Assists the Director in administrative, programmatic, and strategic planning duties.</li>
<li>Other duties as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s degree. 
</li>
<li>Three (3) years of progressive experience in student success, academic intervention, retention programming, or student support services. 
</li>
<li>Experience coordinating programming, workshops, and large-scale events. 
</li>
<li>Experience supervising student leaders, mentors, or peer programs. 
</li>
<li>Demonstrated experience managing student success initiatives.</li>
</ul>
Preferred Qualifications
<ul>
<li>Master’s degree in Higher Education Administration, Counseling, Student Affairs, Educational Leadership, or a related field. 
</li>
<li>Experience working in a community college setting or with vulnerable student populations. 
</li>
<li>Experience with customer relationship management (CRM) systems, particularly Slate. 
</li>
<li>Experience managing case assignments in a CRM platform. 
</li>
<li>Familiarity with Learning Management System (LMS) administration for student support programs. 
</li>
<li>Knowledge of student retention best practices and academic success interventions.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Strong program and event management skills, including large-scale student engagement initiatives. 
</li>
<li>Ability to train, supervise, and mentor Peer Mentors. 
</li>
<li>Strong collaboration and interpersonal skills to work across departments. 
</li>
<li>Proficiency in planning and facilitating workshops focused on student success strategies. 
</li>
<li>Experience managing student work-study programs and liaising with Financial Aid. 
</li>
<li>Ability to assess student engagement data and adjust programs for effectiveness. 
</li>
<li>Experience coordinating student success events and milestone celebrations.</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.


      Assistant Director - Office of Student Success
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Director - Academic Assessment
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Innovation and Faculty Support
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Director of Academic Assessment will support Southwest Tennessee Community College’s assessment initiatives to ensure the effectiveness, efficiency, and integrity of academic programs. This position plays a key role in ensuring decisions are data-driven with demonstrated evidence-based improvement, which is central to Southwest's commitment to student success and core values. Reporting to the Associate Dean of Academic Innovation and Faculty Support, the Director will collaborate with faculty and academic leadership to develop assessment strategies, oversee program data analysis to ensure program coherence and sequencing, and utilize assessments that yield valid results supporting continuous improvement. While providing oversight of programmatic assessment activities, the Director of Academic Assessment will work closely with the Office of Institutional Research, Planning and Effectiveness to support Quality Assurance Funding submissions, coordinate Academic Audits, and support accreditation (programmatic and national) as it pertains to assessment activities. 
Job Duties
<ul>
<li>Collaborate with faculty and academic administrators to develop and implement assessment strategies and frameworks to measure student learning outcomes, program effectiveness, and institutional performance.</li>
<li>Advise faculty and staff on assessment best practices, methodologies, and tools to ensure the collection of high-quality data that meets accreditation requirements and informs program improvement.</li>
<li>Oversee the collection, analysis, and interpretation of assessment data, ensuring accuracy and reliability in measurement and reporting, and advising faculty and staff on leveraging assessment data for program enhancement.</li>
<li>Provide the college community with ongoing professional development opportunities and resources related to assessment practices, fostering a culture of continuous improvement and support.</li>
<li>Assist academic programs in the development and submission of Academic audits and coordinate site visits for the Tennessee Board of Regents (TBR) academic auditors.</li>
<li>Monitor and evaluate the collection of Academic Program Review (APR), ensuring its collection aligns and supports the submission of the Academic Audits.</li>
<li>Assist with key aspects of the Quality Assurance Funding submission, including General Education Assessment, Major Field Assessment (Licensure scores), and Academic Audits.</li>
<li>Provide guidance and support for the accreditation process by ensuring compliance with the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) student learning outcome standards 8.2.a and 8.2b, drafting and reviewing reports, and assisting with accreditation activities.</li>
<li>Participate in professional development activities and committee assignments.</li>
<li>Perform other duties as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>Master’s degree in Education, Business, or Public Administration from a regionally accredited institution. 
</li>
<li>Two (2) years of increasing responsibility collecting, analyzing, and presenting of academic and programmatic assessment data. 
</li>
<li>Two (2) years of experience utilizing assessment technology platforms and learning management systems. 
</li>
</ul>
Preferred Qualifications
<ul>
<li>Demonstrated experience developing and facilitating faculty/staff training 
</li>
<li>K-12 teaching experience 
</li>
<li>Community college teaching experience. 
</li>
<li>Demonstrated experience with SACSCOC accreditation standards, policies, procedures, and regulatory requirements. 
</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Demonstrated experience in assessment, implementation, and analysis within an educational setting, with a focus on advising faculty and staff. 
</li>
<li>Strong knowledge of assessment methodologies, including qualitative and quantitative research methods, survey design, and statistical analysis. 
</li>
<li>Excellent communication and presentation skills, with the ability to distill complex information into clear and actionable recommendations for faculty, specifically related to assessment. 
</li>
<li>Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines. 
</li>
<li>Highly organized and self-directed, with the ability to design and manage initiatives independently and as part of a team. 
</li>
<li>Strong computer skills and fluency in a variety of job-related software programs (e.g., MS Office suite, statistical software, learning management system, assessment management system) and able to learn new technology as needed. 
</li>
<li>Expertise in quantitative and qualitative data collection and analysis. 
</li>
<li>Experience developing systems and processes to systematize assessment practice in an efficient and coordinated way. Experience with assessment management systems preferred. 
</li>
<li>Demonstrated collaboration skills, with the ability to work effectively with multiple stakeholders, including faculty, administrators, and external partners. 
</li>
<li>A commitment to staying current with developments in assessment practices, educational research, and emerging technologies in the field. 
</li>
<li>Strong report writing and editing skills. 
</li>
</ul>
Physical Demands / Working Conditions 
<ul>
<li>The role primarily involves working in an office environment. 
</li>
<li>Must be able to sit, stand, and walk for extended periods. 
</li>
<li>Ability to lift and carry up to 25 pounds. 
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.


      Director - Academic Assessment
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Director - Budget
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Budget
Campus Location: Remote, in-person, or hybrid candidates will be considered. 
Job Summary
This is a Full-Time fiscal position responsible for the coordination, preparation and submission of the college's annual personnel, operating and capital budgets. These responsibilities include establishing annual planning/budgetary policies and procedures; forecasting revenues; recommending funding alternatives; and formulating and submitting all required external financial planning and budget reports required by TBR and THEC. The Director will also develop standard weekly(and/or) monthly reporting, performance management dashboards and models, and conduct ad-hoc analysis of key opportunities for the organization. Duties also include the establishment, maintenance and monitoring of budgetary controls including position control; period assessment of the college's overall financial position; and the dissemination of budget information to all levels of college management. The ideal candidate possesses excellent business acumen, strategy, financial, analytical, process improvement, and exceptional communication (verbal and written) skills. 
Job Duties
<ul>
<li>Supervision of staff in budget office.</li>
<li>Creates a well-defined budget process (policies and procedures) and directs the preparation of regular and special budget reports.</li>
<li>Oversee budget process for position control system.</li>
<li>Analyzes monthly department budgeting and accounting reports to maintain expenditure controls and budget needs. Leads college-wide budget variance report review process (budget versus actual).</li>
<li>Provides advice and technical assistance with cost analysis, fiscal allocation, and budget preparation.</li>
<li>Examines budget estimates for completeness, accuracy, and conformance with procedures and regulations.</li>
<li>Summarizes budgets and submits recommendations for the approval or disapproval of funds requests.</li>
<li>Consults with senior managers to ensure that budget adjustments are made in accordance with college program changes.</li>
<li>Monitors budget impact of local, state and federal funding allocations and projections.</li>
<li>Performs cost-benefit analyses to compare operating programs budget, review financial requests, or explore alternative budgeting/financing methods.</li>
<li>Develops, implements and oversees compliance with college-wide policies, standards and systems for ensuring accountability for budget performance.</li>
<li>Develop a multi-year accrual based budget projections.</li>
<li>Utilize technology to the fullest. Assist in the development of key financial indicators and dashboard reporting.</li>
<li>Provide individual and group training on the Banner financial system, including its reporting tools. Recommend efficiency, cost savings and productivity through working knowledge of system operations across all departments.</li>
<li>Other duties as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor's degree – Accounting, Finance or Economics Master’s degree in related field highly desirable 
</li>
<li>Minimum of 5-7 years’ management-level experience performing financial, management, and analytical functions Expert in use of </li>
<li>Microsoft Office Knowledge of fund accounting, GASB and FASB reporting and generally accepted accounting principles 
</li>
<li>Proficient in use of computer applications 
</li>
<li>Expert in Excel and PowerPoint (think-cell preferred) 
</li>
<li>Excellent communications skills (oral and written)</li>
</ul>
Preferred Qualifications
<ul>
<li>Higher education experience 
</li>
<li>Experience working with the Tennessee Board of Regents (TBR) 
</li>
<li>Proficient in use of Access, Argos, and PL/SQL 
</li>
<li>Management experience in an institution of higher education. 
</li>
<li>Knowledge of economic, accounting principles, and practices, the financial markets, and reporting of financial data. 
</li>
<li>Ability to tackle a problem by using a logical, systematic, sequential approach; ability to perform mathematical tasks including computing rate, ratio and percentage and interpret statistical information. 
</li>
<li>Personal Credibility: demonstrates concern that one be perceived as responsible, reliable, and trustworthy; respects the confidentiality of information or concerns shared by others.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Experience with automated financial system; Banner 
</li>
<li>Knowledge of Generally Accepted Accounting Principles and Tennessee Board of Regents Annual Budget Reporting Requirements 
</li>
<li>Considerable ability to analyze complex data and exercise sound judgment making decisions with limited supervision. 
</li>
<li>Ability to supervise and coordinate the work of others. 
</li>
<li>Ability to establish and maintain effective relationships with College officials, employees, and general public. 
</li>
<li>Ability to motivate and lead staff. Excellent organizational and interpersonal skills. Strong oral and written communication skills. 
</li>
<li>Ability to effectively articulate NACUBO and GASB guidelines. 
</li>
<li>Familiarity with or ability to acquire familiarity with the rules, regulations, policies, and laws governing receipt, expenditure, and other management activities of state, federal, endowment and other funds. 
</li>
<li>Familiarity with or ability to integrate current technology into accounting and budget management processes. 
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.


      Director - Budget
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Director - Technology Operations
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Infrastructure Services Administration
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Division of Administrative Services is seeking an innovative and experienced Director of Technology Operations to lead the strategic development and operational management of the College’s server and network infrastructure. Reporting to the Deputy Chief Information Officer, this full-time, fiscal-year role is critical in driving technological innovation, maintaining a secure and high-performing IT environment, and aligning technology strategies with institutional goals. This position requires a visionary leader who can oversee the design, implementation, and management of enterprise IT systems, ensuring the College remains at the forefront of technological advancements.
Job Duties
<ul>
<li>
Strategic Planning and Operations
<ul>
<li>Develop and execute a comprehensive IT infrastructure strategy that balances performance, scalability, and security.</li>
<li>Design, implement, and maintain a next-generation network architecture that supports the College’s enterprise operations, ensuring seamless connectivity and system reliability.</li>
<li>Lead the creation and annual revision of an IT Improvement Work Plan covering a two-year horizon, in collaboration with IT and College leadership.</li>
</ul>
</li>
<li>
Infrastructure Management
<ul>
<li>Oversee the management and optimization of enterprise server environments, including cloud services, virtualized infrastructure, and on-premise systems.</li>
<li>Administer and maintain hardware/software maintenance contracts, user access privileges, security protocols, email systems, and unified communication resources.</li>
<li>Lead initiatives to modernize storage, server, and network appliance technologies, with a focus on high availability and disaster recovery.</li>
</ul>
</li>
<li>
Leadership and Collaboration
<ul>
<li>Serve as the system architect, guiding the continuous improvement of the College’s server and network infrastructure.</li>
<li>Provide leadership to IT staff, fostering a culture of innovation, collaboration, and professional growth.</li>
<li>Act as a liaison to external organizations such as EDUCAUSE, TN-Summit, and NetTN, representing the College’s IT interests.</li>
</ul>
</li>
<li>
Technology Research and Deployment
<ul>
<li>Research emerging technologies in cloud computing, cybersecurity, edge computing, and network management tools, ensuring alignment with institutional goals.</li>
<li>Drive the adoption of automation tools and AI-driven IT management solutions to enhance operational efficiency.</li>
<li>Maintain detailed documentation of current deployments, security protocols, and IT processes to ensure compliance and knowledge sharing.</li>
</ul>
</li>
<li>
Process Improvement and Customer Focus
<ul>
<li>Continuously improve IT processes, identifying and deploying strategies to enhance service delivery and operational efficiency.</li>
<li>Maintain strong relationships with internal and external stakeholders, ensuring IT solutions meet the evolving needs of the College.</li>
<li>Monitor and respond to customer needs promptly, presenting a positive and professional demeanor.</li>
</ul>
</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, or a related field. 
</li>
<li>A minimum of 3 years of leadership experience in IT infrastructure and operations. 
</li>
</ul>
Preferred Qualifications
<ul>
<li>Advanced degree in a related field or MBA. 
</li>
<li>Industry certifications such as CISSP, CCNP, AWS Certified Solutions Architect, or ITIL. 
</li>
<li>Experience implementing hybrid cloud solutions, containerized environments, or AI-powered network management tools. 
</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>
Leadership and Strategic Vision 
<ul>
<li>Expertise in strategic planning, resource allocation, and leadership within a complex IT environment. 
</li>
<li>Proven ability to align unit goals with the broader mission of the organization, ensuring team members understand their role in </li>
<li>achieving success. 
</li>
<li>Demonstrated success in fostering an inclusive, collaborative, and high-performing team culture. 
</li>
</ul>
</li>
<li>
Technical Expertise 
<ul>
<li>In-depth knowledge of network technologies (e.g., SD-WAN, IPv6, VLANs, BGP), virtualization platforms(e.g., VMware, Hyper-V), and cloud environments (e.g., AWS, Azure). 
</li>
<li>Familiarity with cybersecurity frameworks (e.g., NIST, CIS) and the implementation of zero-trust architectures. 
</li>
<li>Proficiency in modern IT management tools, including Infrastructure-as-Code (IaC) platforms like Terraform or Ansible. 
</li>
</ul>
</li>
<li>
Communication and Interpersonal Skills 
<ul>
<li>Exceptional verbal and written communication skills, with the ability to tailor content to a wide array of audiences. 
</li>
<li>Ability to develop and maintain strategic partnerships with internal teams, external vendors, and industry organizations. 
</li>
<li>Demonstrated customer focus with a proactive approach to solving problems and enhancing the user experience. 
</li>
</ul>
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.


      Director - Technology Operations
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Faculty - Radiologic Technology (Program Director) 
Employee Classification:&nbsp;Faculty
Institution:&nbsp;Southwest Tennessee Community College
Department: Allied Health
Campus Location: STCC - Multiple Campus Locations
Job Summary
This is a full-time, academic, faculty term appointment in the Allied Health Department. The Instructor is responsible for the coordination, planning, preparation, presentation, and evaluation of classroom instruction and related activities. The instructor is responsible for performing assigned teaching duties during the day, evening, or weekend on any Southwest Tennessee Community College campus as assigned. 
This is a full-time, academic, faculty term appointment in the Allied Health Department. The Instructor is responsible for the coordination, planning, preparation, presentation, and evaluation of classroom instruction and related activities. The instructor is responsible for performing assigned teaching duties during the day, evening, or weekend on any Southwest Tennessee Community College campus as assigned.
The program director must: 
<ul>
<li>Be responsible for the organization, administration, instruction, evaluation, continuous quality improvement, curriculum planning and development, faculty mentoring, directing other program faculty/staff, and general effectiveness of the program 
</li>
<li>Provide evidence that they participate in the budget preparation process 
</li>
<li>Engage in continuing professional development every 3 years 
</li>
<li>Be responsible for submitting required documents/documentation to maintain program accreditation, provides the program feedback on accreditation changes and makes recommendations for meeting required changes in timely manner 
</li>
<li>Have regular and consistent contact with students, faculty, and program personnel. 
</li>
</ul>
At a minimum, the related activities include instruction, instructional counseling, academic advising, serving on various committees, participating in local, state, regional, and national professional activities and organizations. 
Job Duties
<ul>
<li>Prepares and delivers lectures.</li>
<li>Coordinating clinical activities.</li>
<li>Compiles, administers, evaluates and grades students' class work, assignments, tests, and papers; and keep students informed about their progress through the prompt grading of papers and other work.</li>
<li>Maintains office hours for students seeking advice on class work, assignments, papers, and others.</li>
<li>Maintains accurate student attendance records, grades, and other required records.</li>
<li>Maintains current license/certification in profession.</li>
<li>Attends all faculty meetings, college assemblies, professional development and orientation activities, and other meetings as called by the President, Dean or Department Chair.</li>
<li>Keeps abreast of developments in the field by reading current literature, talking with colleagues, and participating in professional conferences.</li>
<li>Participates in departmental and college committees; and provides outreach service to the community.</li>
<li>Advises and counsels students in academic and career fields.</li>
<li>Review and update curriculum, assessments, student learning outcomes, and program learning outcomes on a regular basis as per accreditation standards.</li>
<li>May perform other duties as assigned by the Department Head/Dean.</li>
</ul>
Minimum Qualifications
<ul>
<li>Baccalaureate degree required (BSRT preferred). 
</li>
<li>Progress towards a Master’s degree with completion in accordance with JRCERT accreditation requirement deadlines. 
</li>
<li>Two (2) years experience as an instructor preferred. 
</li>
<li>Has an American Registry of Radiologic Technologist Certification in Radiologic Technology. 
</li>
<li>Equivalent of three (3) years full-time experience in the professional discipline. 
</li>
<li>A background check will be required for the successful candidate.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge of current teaching and learning strategies to facilitate student-centered learning; experience interacting successfully an ever-growing student population. 
</li>
<li>Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. 
</li>
<li>Skills in various computer software. 
</li>
<li>Ability to communicate information and ideas in writing so others will understand. 
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.&nbsp; 
The following person has been designated to handle inquiries regarding nondiscrimination policies:&nbsp; LeVetta Hudson, Vice President of People &amp; Culture, <a href="mailto:myhr@southwest.tn.edu" target="_blank">myhr@southwest.tn.edu</a>, 737 Union Ave, Memphis, TN 38103, 901-333-5000. <a href="https://tbr.navexone.com/content/dotNet/documents/?app=pt&amp;source=unspecified&amp;docid=272&amp;public=true" target="_blank">See the full non-discrimination policy</a>.

6 Leadership / Executive Board Jobs in Memphis, TN, USA