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Title: Assistant Director, High School Initiatives &amp; Dual Enrollment
POSITION SUMMARY The Assistant Director will serve as a leader within the Office of High School Initiatives and Dual Enrollment, providing strategic vision and direction for dual enrollment, Early College, and dual credit programs.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Develop, implement and manage dual enrollment programs in partnership with local high schools and higher education institutions. Develop, implement and manage Early College programs in partnership with local high schools and higher education institutions. Directly supervise the high school coordinator and Gear-Up grant manager. Manage academic progress of Early College students and recommend appropriate academic support opportunities. This includes tracking data and maintaining notes for each assigned student. Oversee the recruitment of new dual enrollment students, including coordination with school district partners and other College offices.
Develop and implement strategies to improve retention and academic success for both Early College and dual enrollment students. Oversee the department in the absence of the director. Develop marketing and outreach strategies to promote dual enrollment opportunities to students, parents and high school administrators. Conduct workshops, information sessions, and training for students, parents, and educators to explain the benefits and requirements of dual enrollment programs. Collect and analyze data on program outcomes, student performance and enrollment trends to support informed decision-making and drive continuous improvement.
Ensure compliance with state regulations, accreditation standards and institutional policies related to dual enrollment. Prepare reports and documentation for internal and external stakeholders, including grant applications, progress reports and evaluation summaries. Develop and maintain partnerships with local school districts, community organizations and other stakeholders to expand access to dual enrollment opportunities. Assist students, parents, high school advisors, principals and staff with the admissions process, including the dual enrollment grant.
REQUIRED QUALIFICATIONS Bachelor’s degree in a related field
Three (3) years of experience working in a higher education setting in student services, program coordination or a related role or coordinating early post-secondary opportunities.
PREFERRED QUALIFICATIONS Five (5) years of experience in dual enrollment programs, college readiness initiatives and/or secondary/postsecondary education systems.
Bilingual fluency in English and Arabic or Spanish is highly preferred
KNOWLEDGE, SKILLS AND ABILITIES Ability to work collaboratively with diverse stakeholders, including students, parents, educators and community partners. Proficiency in data analysis, report preparation and program evaluation. Strong problem-solving skills, with the ability to manage multiple tasks and meet deadlines. Familiarity with state and federal regulations related to dual enrollment and secondary/postsecondary education. Strong initiative and ability to work effectively both independently and in groups. Excellent organizational skills and multi-tasking skills. Proficiency in Microsoft Office Suite and student information systems. Demonstrated leadership ability. Ability to travel to partner high schools, community events and meetings as required. Occasional evening or weekend work may be necessary for events or outreach activities.
Open Until Filled: Yes
Rate of Pay: $47,798.00 - $59,748.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.

Motlow State Community College


      Assistant Director, High School Initiatives & Dual Enrollment
    

Title: Director, Welcome Center
POSITION SUMMARY The Director of the Welcome Center is responsible for overseeing the student enrollment experience at Nashville State’s student welcome center on the Whitebridge Road Campus and coordinating similar services on the College’s extended campuses throughout its service region.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Provides leadership, management and operational strategies to advance Welcome Center goals and initiatives. Supervises Welcome Center staff. Engages in both short and long-term planning for the delivery of student services, including establishing a process for continuously evaluating the student experience to evolve services and improve student satisfaction. Directs the delivery of new student orientation to students via in-person, virtual and online formats. Coordinates one-stop enrollment services for new students, including admissions, financial aid and career exploration and development.
Provides strategic direction, planning and oversight for functional operations of student recruitment and outreach, from initial student inquiries through application. Supports student outreach via the College’s Customer Relationship Management (CRM) software, continually assessing effectiveness and developing new strategies for more effective outreach. Plans and manages on-campus and off-campus recruiting, including high school recruiting events, and maintains appropriate relationships with area high schools and community partners to facilitate recruiting. Creates and manages the department budget.
Collaborates with other departments, such as financial aid, admissions and records and the student success center, ensure Welcome Center staff are trained on the most up-to-date information and processes. Plans, markets and communicates upcoming Welcome Center events. Manages student communication strategies and arranges sufficient staff to support communication delivery methods, including phone calls, mailings, emails, texts and web. Leads the redesign of policies, processes and practices to support staff knowledge, awareness and decision-making. Proactively seeks solutions to continuously improve efficiency and effectiveness of services.
REQUIRED QUALIFICATIONS Bachelor’s degree.
Five (5) years’ experience leading or coordinating services in a high school or college setting.
Three (3) years’ experience in a student services role in a higher education environment.
Prior management-level experience.
PREFERRED QUALIFICATIONS Master’s degree in higher education, management or leadership.
Experience with Ellucian/Banner student management system and Slate CRM.
Experience managing a college one-stop center for students.
General knowledge of financial aid programs.
Two (2) years’ experience in a financial aid or admissions office.
KNOWLEDGE, SKILLS AND ABILITIES Excellent oral and written communication skills. Ability to establish and maintain effective working relationships. Ability to develop, interpret and utilize enrollment data reports.
Open Until Filled: Yes
Rate of Pay: $63,619 - $79,524 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.


      Director, Welcome Center
    

Title: Director, Student Billing and Account Services
POSITION SUMMARY The Director of Student Billing and Account Services leads and manages the department’s efforts to assess, collect, disburse and report student tuition and fees, including ensuring all student/nonstudent accounts are invoiced accurately and timely and funds are collected securely in accordance with any applicable policies, rules or regulations. The Director also serves as the Colleges liaison to its banking institution and is responsible for monitoring and reviewing all banking transactions.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Manages the day-to-day financial operations of the Office of Student Billing and Account Services. This includes administering the College’s cash management portfolio, currently over $50m in assets, overseeing cash management portfolio transactions, both on the cash management and accounting sides, for execution and entry into the College’s general ledger and maintaining an effective banking structure for the College. Supervises all supervisory and support staff in the Office of Student Billing and Account Services. Determines daily cash requirements, cash concentration, short-term cash investment and maintenance of appropriate cash flow. Administers security for online banking services, maintains bank account, including opening/closing accounts, maintaining signature cards, reviewing services, monitoring monthly bank analysis charges and maintaining documentation for all College bank accounts. Manages student accounts receivable rules and validation tables in the College’s Banner database, including overseeing the maintenance of detail code, third party contract, fee waiver and exemptions tables, setting up refund and fee assessment tables for each term, regular testing with campus stakeholders to ensure accurate tuition and fee assessments, coordinating drop dates for nonpayment with IT and other departments and coordinating registration activities with other departments as needed.
Monitors control settings and coordinates upgrading and management of the College’s cashiering software, TouchNet. This includes verifying feeds from cashiering software are received in the Banner system, deposits and reconciliations occur accurately, and timely and receipting functions are compliant with TBR, institution and Payment Card Industry data security standards. Oversees the accounts receivable function of the College, including reconciling and monitoring billing and collection processes for student tuition and fees, third-party scholarships and contracts and general, non-student receivables, auditing billing files and communicating with students and stakeholders regarding accounts receivable matters. Liaises with the College’s banking institution to complete daily banking transactions, authorize wire transfers, issue stop payment orders on checks, address forgeries and disputed bankcard charges, monitor bankcard transactions and verify bank charges for services rendered. Oversees reconciliation of bank statements, including operating, payroll and petty cash, reviews outstanding checks each month, ensuring those that are more than six months old are voided, and maintains, cancelled check files.
Reviews monthly bank statements to ensure entries are made for the Local Government Investment Pool, maintains records for customers/vendors who use the Automated Clearing House for payments, coordinates cash-related activities at extended campuses and monitors safe activity on a daily basis. Directs the overall cashiering function of the college by monitoring and reconciling student accounts, helping students resolve tuition/fee charges, updating and maintaining external publication/website information with regard to general cashier processes and those related to tuition/fees and generating and submitting 1098T forms to students and the IRS. Manages the disbursement of student refunds as a result of adjustments in tuition and fee charges or awards of local, state or federal financial aid dollars, ensuring funds are disbursed timely in accordance with applicable local, state or federal regulations. Performs fiscal year-end processes in Banner, including reconciling and coding entries to clear accounts and preparing year-end reports. Establishes and maintains a department culture of respect and accountability in interactions with other departments across the College.
REQUIRED QUALIFICATIONS Bachelor’s degree.
Five (5) years’ experience in accounting, business management, finance or related field.
Three (3) years’ leadership or supervisory experience.
PREFERRED QUALIFICATIONS Knowledge of Banner Finance system.
Prior experience in higher education or government accounting
KNOWLEDGE, SKILLS AND ABILITIES Effective communication skills, including the ability to express ideas clearly and concisely in both oral and written communication. Ability to understand and interpret College policies and procedures, Tennessee Board of Regents’ policies and applicable state and federal laws, rules and regulations. Knowledge of generally accepted accounting principles and their application. Confident in taking initiative, prioritizing workload and meeting deadlines. Detail oriented with proven analytical and organizational skills. Must have proven problem-solving ability and skills.
Open Until Filled: Yes
Rate of Pay: $63,619.00 - $79,524.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.


      Director, Student Billing and Account Services
    

Title: Assistant Director of Technology Operations
POSITION SUMMARY The Assistant Director for Technology Operations is a technical leader and critical member of the Technology Services Division’s (TSD) leadership team, responsible for overseeing the College's technology infrastructure, systems and operations to ensure the efficient and secure delivery of technology services to students, faculty and staff. This assistant director will collaborate closely with various College departments to align technology initiatives with the institution's strategic goals and core values.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Oversee the design, implementation and maintenance of the College's technology infrastructure, including networks, data centers, user support services and telecommunications systems. Ensure the availability, reliability and scalability of technology resources to support teaching, learning, student success and administrative functions. Develop and maintain disaster recovery and business continuity plans to ensure the College’s technology can support institutional needs with minimal disruption to services. Collaborate with senior leadership to develop and execute technology strategies aligned with the College's mission, goals and core values, with specific emphasis on building an infrastructure that supports teaching, learning and working. Develop a deep understanding of the capabilities of the College’s current software and hardware environment. Assess the gap between current usage and potential capabilities and recommend ways to maximize existing resources.
Lead and manage a team of technology professionals, providing guidance, mentorship and performance feedback. Make strategic purchasing decisions and recommendations based on the fiscal constraints of the College, while balancing the competing necessities of maintaining existing critical systems and investing in new and innovative technology. Administer the budget in alignment with the strategic plan and fiscal constraints. Develop budget proposals, spend within approved limits and consider opportunities for budget synergy with other departments. Build partnerships across the Tennessee Board of Regents (TBR) system, including with central office staff and individuals performing similar work at other TBR institutions.
Lead TSD’s compliance efforts by maintaining continuous awareness of the policy environment in which the department operates, knowing that changes in that environment will result in continuous evolution of the department’s compliance requirements. Maintain the cyber incident response plan. Remain knowledgeable about latest innovations in technology relevant to the scope of the areas supervised. Cultivate a culture of continuous learning and improvement. Recommend ways that TSD can innovate in support of the mission, goals and core values of the College. Maintain awareness of all pending internal/external tickets, and investigate, respond and escalate tickets that exceed established service level agreements.
Oversee, lead and manage the work of third-party contractors providing technology services to the College. Evaluate and understand technical problems in the context of the College’s overall priorities. Collaborate with academic and administrative departments to understand their technology needs and priorities. Translate technical issues for non-technical audiences. Communicate about planned and unplanned outages in non-technical language and in nearly real-time. Model excellent customer service and continually develop and improve customer service skills of subordinate employees. Foster a collaborative work environment that promotes innovation and continuous improvement. Promote professional development for TSD staff that is explicitly connected to the College's mission, goals and core values.
REQUIRED QUALIFICATIONS Bachelor’s degree
Three (3) years’ experience as either a system administrator or a network administrator
At least two (2) years’ experience managing direct reports
PREFERRED QUALIFICATIONS Prior management of a large team
Three (3) years’ combined experience as both a system and network administrator
KNOWLEDGE, SKILLS AND ABILITIES Ability to work collaboratively with a wide range of faculty, staff and students. Ability to establish and maintain an atmosphere of respect, responsibility, and responsiveness among supervised staff, including in their interactions with other departments within the College. Effective communication skills, including the ability to express ideas clearly and concisely in both oral and written communication. Ability to implement a root cause analysis approach to problem-solving among direct reports to identify underlying causes of ongoing technical problems and to use the information gleaned to drive targeted improvements. Must be able to work independently, demonstrate initiative and make substantive decisions quickly. Ability to learn and apply new information via routine collaboration with functional area leadership. Ability to serve as the first point of contact for technology-related emergencies 24/7.
Open Until Filled: Yes
Rate of Pay: $69,982.00 - $87,480.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.


      Asst. Director of Technology Operations
    

<h2>MOTLOW STATE COMMUNITY COLLEGE</h2>
is accepting applications for the following position:
<h2>Director of Internal Audit</h2>

Campus: Moore County or Smyrna
Position number: B99712
Salary: $94,481.00 - $97,481.00&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;
Motlow State is located in the beautiful rolling hills of middle Tennessee and has four campuses that serve students from eleven counties.&nbsp; We offer a comprehensive benefits package that includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts, and state employee discounts. Motlow positions are contingent upon funding availability and budget approval.

General Function:&nbsp;
Conducts internal financial, operational, and compliance audits as outlined in the Colleges’ audit plan as approved by the TBR Audit Committee, or as directed by the President or the TBR CAE. Audits are for the purpose of determining the adequacy of the institution’s systems of internal control for continuous improvement, risk management, and fraud awareness; efficiency and effectiveness of financial, administrative and academic areas; and verification of compliance with policies and procedures of the College and Tennessee Board of Regents, and state and federal laws and regulations.
Minimum Qualifications:
Bachelor’s degree earned from a regionally accredited institution in accounting or related business field, active CPA or CIA certification, and at least five years of professional auditing experience. Professional accounting experience may be substituted for the professional auditing experience on a year for year basis up to two years. Demonstrated professional experience in managing projects. Documented experience working independently.
Preferred Qualifications:&nbsp; 
Master’s degree earned from a regionally accredited institution in accounting or related business field, active CPA or CIA certification, and at least five years of professional auditing experience including experience working in higher education, and auditing large computerized accounting and information systems such as Banner (Ellucian). Documented professional supervisory experience.
Major Duties and Responsibilities:
<ul>
<li>Direct a comprehensive program of internal audit for the purpose of determining the adequacy of the institution’s systems of internal control for continuous improvement, risk management and fraud awareness; efficiency and effectiveness of financial, administrative and academic management; and verification of compliance with policies and procedures of the College and Tennessee Board of Regents, state and federal laws and regulations,</li>
<li>Analyze systems, processes, procedures and transactions for efficiency, compliance, and effectiveness of internal controls utilizing auditing and accounting standards, TBR policies and guidelines, institutional policies, federal and state laws and regulations, and contractual requirements.&nbsp;</li>
<li>Conducts special investigations as requested and makes recommendations for improved controls, operating procedures, accounting records, and systems design.</li>
<li>Collaborates with executive-level officers of the College on matters such as policies and procedures; provide assistance as requested for improving the overall operations of the college.</li>
<li>Prepare working papers and reports, including year-end status report, to document work performed and conclusions; discuss findings, observations, and recommendations with appropriate personnel; document management’s plan of action to resolve any deficiencies.</li>
<li>Prepare annual audit plan as per discussions with the College President; Assist the President in ensuring that operations are fiscally well-controlled, efficient, and effective; Coordinate special assignments from the President and develop suggestions for enhancement.</li>
<li>Consult with executive leadership and management on the Enterprise Risk Assessment process as required by the State to better protect the assets of the College; Assess internal controls and make recommendations to improve internal controls.</li>
<li>Plan and oversee departmental budget based on goals and objectives congruent with strategic plan and college (s) initiatives</li>
<li>Comply with the Institute of Internal Auditors and other authoritative bodies Code of Ethics</li>
<li>Establish and maintain a quality assurance and improvement program to ensure compliance with the Institute of Internal Auditors International Standards for the Professional Practice of Internal Auditing.</li>
<li>Other duties as assigned</li>
</ul>
Knowledge, Skills and Abilities:
<ul>
<li>Knowledge and understanding of GAAP standards as set by the GASB, state statutes, TBR policies and other related accounting and auditing standards</li>
<li>Ability to make consistent and equitable complex judgements, recommendations, and decisions related to sensitive or confidential issues based on available data and factual information.</li>
<li>Collaborate and communicate effectively, both in writing and verbally, with College and TBR officials, fellow employees, and other stakeholder’s on matters pertinent to the college.</li>
<li>Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community</li>
<li>Ability to establish and maintain effective working relationships with other employees, outside governmental and community agencies, and the general public</li>
<li>Strong computer skills, including but not limited to ERP (Enterprise Resource Planning) system(s) (Banner), word processing, spreadsheets, e-mail, database, and internet</li>
<li>Ability to conduct effective presentations to diverse stakeholders including groups of executives, staff or other stakeholders</li>
</ul>
To ensure consideration, interested applicants must submit an application and resume online with application submission.
Human Resources Office, Dept. 200
Motlow State Community College
Telephone (931) 393-1545, TDD (931 393-1621)
E-mail; <a href="mailto:jobs@mscc.edu" target="_blank">jobs@mscc.edu</a> &nbsp;&nbsp;&nbsp;
Website: <a href="http://www.mscc.edu" target="_blank">www.mscc.edu</a>
Motlow College is an EEO/AA/Title VI/Title IX/Sections 504/ADA Employer
Motlow State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.

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