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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. The Global Brand Sponsorships and Experiential Marketing team sits within GABM and leads 40+ partnerships globally, delivering best-in-class ticket access, live event and digital engagement platforms across Card Member and Prospect passion points of sports, music, theater and various other cultural interests.&nbsp;&nbsp;This role will be responsible for executing the strategic vision of American Express’ role in Entertainment Access tied to musical artists partnerships. Experience and connection to the music industry, working with numerous stakeholders from artists teams to promoters is required. The candidate should be an expert relationship-builder, able to seamlessly work across teams and manage external agencies with finesse and collaboration, to deliver internal stakeholder, Card Member and overall brand value.&nbsp; Exceptional leadership, organizational skills and creative problem-solving abilities are essential.&nbsp;Reporting to the Vice President, Music &amp; Entertainment, this Director role will be New-York based.&nbsp;Core Responsibilities:<ul><li>Develop and drive the execution of American Express’ Artist partnership activations, bringing our brand to life at scale for consumers in new, innovative ways</li><li>Support partnership evaluations and contract negotiations across new and prospective deals</li><li>Manage a robust set of internal and external agency partners to develop and execute plans and continuously innovate our experiential offerings</li><li>Represent American Express to the Music/Entertainment industry to deepen our relationships, knowledge, and development to continue to be on the cutting edge of fan experiences</li><li>Create and present activation plans in strategic, clear manner internal and external executive-level parties</li></ul>Qualifications:<ul><li>8+ years work experience with focus area in music sponsorships, events, experiential marketing, and partnerships, including at least 2 years as team leader</li><li>Passion for/understanding of entertainment and music industry</li><li>Personal excellence in relationship building with instinctual partnership orientation, working closely with a diverse set of internal and external partners</li><li>Strategic thinker, well-versed in proficient approaches to managing high scale and high visibility assets</li><li>Executive presence and presentation skills; effective communicator at all levels of organizations</li><li>Travel required (~20%) to execute onsite programs</li><li>Bachelor’s degree required</li></ul>Preferred Skills:<ul><li>High energy, self-starter, team-oriented, innovative and entrepreneurial spirit</li><li>Ability to work under pressure and be a calm, confident, solutions-oriented problem solver</li><li>Proficiency in budget management and the necessary decisiveness to focus investments appropriately</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

American Express

Director-Music & Entertainment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Enterprise Risk Management &amp; Risk Oversight (ERM&amp;RO) organization within Global Risk and Compliance (a Second Line of Defense function) is responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express. The ERM Framework, Governance and Reporting team within ERM&amp;RO provides an independent view of risks faced by American Express and is responsible for aggregating the risk profile for the Company. The team is focused on key risk management activities, including but not limited to, risk identification and assessment, risk appetite, effective challenge, and committee governance and reporting. These responsibilities span the AXP Bank Holding Company as well as the subsidiary US Bank (American Express National Bank).The Director of Enterprise Risk Management, Risk Acceptance, is responsible for the risk acceptance program as part of the independent risk management function. Effective independent risk management is achieved by identifying, measuring, monitoring, or controlling risk at the aggregate, individual or initiative level Risks. This is supported by an organizational reporting structure which enables independent risk management to maintain its independence from front line units. Specific responsibilities for the Director of Enterprise Risk Management, Risk Acceptance, include:<ul><li>Maintain a deep understanding of various Interagency Supervisory Guidance on Risk Management, including, but not limited to: OCC Heightened Standards, Internal Control booklet of the Comptroller’s Handbook, Corporate and Risk Governance booklet of the Comptroller’s Handbook, Large bank Supervision booklet of the Comptroller’s Handbook.</li><li>Lead the design, maintenance, and oversight of the risk acceptance framework, policies, and procedures</li><li>Establish clear roles, responsibilities, and thresholds for risk acceptance processes across the enterprise</li><li>Develop and provide appropriate guidance documents and training material to facilitate implementation of the risk acceptance program</li><li>Coordinate with stakeholders at the enterprise and line of businesses to facilitate alignment across the organization</li><li>Develop and implement processes to monitor adherence to risk acceptance requirements and accepted risks through their lifecycle</li><li>Develop periodic reporting on risk acceptances for senior management and the board</li><li>Analyze portfolio of risk acceptances to uncover themes and report on any identified themes</li><li>Assist with periodic reviews and requests for information from Internal Audit and various stakeholders across risk</li><li>Oversee and provide coaching to the Enterprise Risk Management team</li></ul>Qualifications:<ul><li>Bachelor's degree in finance, economics, business administration, or related field; advanced degree required.</li><li>Minimum 8 years of experience in enterprise risk management, or similar risk management discipline, within the financial services industry.</li><li>Strong understanding of financial markets, products, and regulatory requirements impacting risk management.</li><li>Proven track record of designing and implementing enterprise-wide risk management frameworks and methodologies.</li><li>Excellent analytical, communication, and influencing skills with the ability to interact effectively with senior stakeholders.</li><li>Demonstrated leadership capabilities, including the ability to build and motivate high-performing teams.</li><li>Professional certifications such as FRM, PRM, or CRM are highly desirable.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of this position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.Enterprise Control Management (ECM) within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?This Director of Regulatory &amp; Audit Exam Management will be responsible for ECM’s engagement with, response to, and deliverables to regulators, internal audit and second line of defense inquiries and exams.Successful execution of these responsibilities will help to strengthen ECM’s risk and control environment. The Regulatory &amp; Audit Exam team will support ECM’s internal and external exams and audits, ensure timely closure of findings, with an auditor and regulator mindset.The team will be responsible for the efficiency and effectiveness of ECM’s exam management process.&nbsp;&nbsp;Responsibilities Include:<ul><li>Support coordination with ECM and across key stakeholders - of audits, second line testing, and regulatory examinations and ensure all requests are addressed in a timely manner with inputs from all related stakeholders.</li><li>Build and maintain strong relationships with key stakeholders and business partners.</li><li>Track resolution of requests and ensure that significant risks and issues are appropriate and escalated in a timely manner.</li><li>Develop and maintain processes to ensure consistent, accurate and efficient exam responses across the business unit.</li><li>Comply with enterprise policies with regard to audit, second line and regulator engagement.</li><li>Help prepare and present materials to AENB leadership and stakeholders regarding audit and regulatory work.</li><li>Challenge and advise action owners on risk management remediation efforts with a audit and regulatory perspective.</li><li>Act as resource and advisor for 1LOD teams on cross business unit’s exams, where appropriate.&nbsp;</li></ul>Minimum Qualifications:<ul><li>6+ years in a financial risk management function (e.g., audit, compliance, operations, credit).</li><li>Understanding of operational risk management frameworks and requirements.</li><li>Exceptional project management skills, including the ability to clearly advise on progress, roadblocks, and successfully drive project progress, with a track record of developing end-to-end risk management processes.</li></ul>Preferred Qualifications:<ul><li>Significant experience as an internal or external auditor or regulatory examiner.</li><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Outstanding analytical, problem-solving, written, and oral communication skills with a strong attention to detail.</li><li>Highly motivated self-starter with exceptional business writing skills.</li><li>Strong communicator who can effectively influence, multitask, and prioritize as business needs evolve with a high degree of comfort.</li><li>Ability to build strong relationships with all band levels and work effectively in a collaborative, multi-cultural, team environment.</li><li>Ability to prioritize multiple work streams under time constraints, respond quickly, manage deadlines, and manage changing priorities in a dynamic and very demanding environment while leading with limited direct authority.</li><li>Anticipate needs and act proactively.</li><li>Impeccable integrity with the ability to handle sensitive information and maintain confidentiality.</li><li>Experience supporting risk exam management processes preferred.</li><li>High degree of familiarity with Sharepoint, Powerpoint, Word and Excel.</li></ul>GuardianSalary Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director - Enterprise Control Management, Regulatory & Audit Exam Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Servicing Innovation:Where innovation is our business. Our team’s mission is to shape and implement the Generative AI strategy of the Global Servicing (GS) at American Express, accelerating the progress of both existing and future use cases of this exciting new technology to transform both the colleague and cardmember experience.The Global Servicing Innovation team focuses on:<ul><li>Developing and implementing upon the GenAI strategy &amp; priorities for GS through rapid testing and learning, serving as a first mover for the broader organization in this new space</li><li>Accelerating and scaling GenAI pilot programs through scope definition, coordination, and ongoing centralized support (e.g., analysis, change management, communications) for dedicated pilot teams</li><li>Rapidly operationalizing GenAI initiatives at scale through development of rollout and scaling plans that quickly shift pilots from takeaways to benefit realization, enabling teams to fail fast when appropriate</li><li>Providing compliance and risk management support for each unique use case to ensure responsible and thoughtful use of GenAI technology in accordance with AXP and regulatory policies&nbsp;</li></ul>The demonstrated leader will effectively manage the complex needs of the GS GenAI pilots and provide services that bridge thoughtful strategy, detailed planning and disciplined execution to produce sustainable results that meet colleague and customer needs.&nbsp; The role requires effective collaboration with Senior Leaders of all band levels across GS and American Express more broadly.&nbsp; Additionally, the effective candidate will be able to lead through ambiguity, coach effectively and inspire followership within a matrixed organization.We are seeking a strategic, dynamic, and results-driven leader to lead GS’s Program Strategy &amp; Acceleration efforts. This role is pivotal in shaping the GenAI agenda and accelerating innovation across the organization. The ideal candidate brings deep program management and strategy experience, strong financial foresight, and the leadership presence to guide teams and influence across a matrixed organization.This role requires an ability to think big and implement accurately. You’ll lead a team, partner with senior leaders, coach collaborators through complex transformation efforts, and set the bar for collaboration and innovation.Key Responsibilities<ul><li>Lead end-to-end strategic program management of GenAI pilots—from scoping to benefit realization—ensuring alignment to business priorities and cross-functional coordination.</li><li>Develop and guide cost-benefit analyses (CBAs) that quantify impact and serve as a framework for business case approval; coach others to elevate CBA standards across teams.</li><li>Foster a strong understanding of Management Information Systems (MIS) and analytics reporting to support data-driven decisions and track performance of key initiatives.</li><li>Influence collaborators across GS and the broader enterprise to align on goals, overcome blockers, and create shared accountability.</li><li>Inspire and lead a high-performing team while setting a culture of coaching, feedback, safety, and trust.</li><li>Facilitate strong collaboration across business, engineering, product, finance, and risk partners.</li><li>Identify and accelerate opportunities for process automation, digital enablement, and operating model transformation.</li><li>Champion change leadership efforts and ensure scaling of successful pilots with sustainable delivery models.</li><li>Drive external perspective by benchmarking industry trends and integrating emerging innovation strategies into AXP’s roadmap.</li></ul>Leadership &amp; Influence:<ul><li>Lead with gravitas, setting strategic direction while empowering others to implement.</li><li>Serve as a trusted advisor to senior executives, bringing clarity to ambiguity and driving aligned decision-making.</li><li>Demonstrate inclusive leadership by building partnerships across the organization, bringing teams along the journey, and creating opportunities for feedback and growth.</li></ul>Minimum Qualifications:<ul><li>8–10+ years of program management and strategic planning experience, ideally in consulting, change management or innovation.</li><li>Deep experience leading cross-functional programs with quantifiable impact.</li><li>Expertise in building and interpreting CBAs and financial models, including coaching others in structured financial thinking.</li><li>Strong command of MIS reporting, metrics development, and performance management frameworks.</li><li>Proven leadership of teams, with demonstrated experience coaching, mentoring, and developing talent.</li><li>Exceptional influencing and partner management skills in highly matrixed environments.</li><li>Outstanding verbal and written communication with the ability to synthesize complex issues into compelling narratives.</li><li>Strategic problem solver with a passion for innovation and a high tolerance for ambiguity.</li><li>Strong proficiency in PowerPoint and Excel.</li><li>Bachelor's degree required; MBA or equivalent preferred</li></ul>Preferred Qualifications:<ul><li>Familiarity with finance and workforce planning processes.</li><li>Experience with automation initiatives or large-scale transformation programs.</li><li>Exposure to AI/GenAI technologies and digital innovation trends.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Strategy and Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.From building next-generation apps and microservices to using AI to help protect our franchise and customers from fraud, you could be doing ambitious work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power our digital systems, services, products and platforms. If you love to work with APIs, contribute to open source, or use the latest technologies, we’ll support you with an open environment and learning culture.Join Team Amex and let’s lead the way together.We are looking for a dynamic Engineering Director specializing in ServiceNow to join the Global Risk &amp; Compliance Technology (GRCT) organization. The GRCT team crafts, develops, and supports critical components and platforms for new products being launched to support and improve our industry-leading credit and fraud risk practices and deliver on our platform vision. You will own the workload and priority of the Engineering teams as well as relationships with product owners, business teams, and third-party product vendors.You are an enthusiastic engineering leader with expertise and interest in the ServiceNow Platform.You can inspire engineering teams to implement a maintainable and efficiently operational Integrated Risk Management platform within the ServiceNow ecosystem and integrate seamlessly with other American Express components in the Google Cloud Platform.Beyond engineering focused talents, you enjoy improving cross team cohesion, federated decision making, and mentoring for precise communication and agreement.Responsibilities:<ul><li>Provide hands-on engineering leadership to the team for implementing and operationalizing ServiceNow Integrated Risk Management (IRM) platform.</li><li>Define, implement and enforce best practices on ServiceNow platform to enable TDD, faster time to market using industry standards.</li><li>Implement and integrate the platform with American Express’ internal capabilities.</li><li>Prior experience on implementing capabilities such as risk identification, assessment, monitoring and reporting on Service Now.</li><li>Establish upstream and downstream integrations using ServiceNow Integration Hub.</li><li>Data management, storage and data protection.</li><li>Define release cycles, CI/CD approach and governance routines for the platform and oversee ongoing continuous deployment.</li><li>All stages of the software delivery life cycle for the ServiceNow platform.</li><li>Collaborate with business, product, and technology partners to solution complex technology and functional needs of the IRM platform.</li><li>Stay ahead of the vendor releases and take the ServiceNow IRM platform through patching and upgrade cycles.</li><li>Influence the product roadmap of ServiceNow to enable important platform level features.</li><li>Mentor, Coach, and Inspire engineers.</li><li>Advocate for ServiceNow standard process to American Express partners.</li></ul>Required:<ul><li>Bachelor’s degree or equivalent experience in computer science, or a related field - advanced degree preferred.</li><li>10+ years of technology leadership in a highly regulated environment.</li><li>Significant experience of delivery of complicated Governance, Risk and Compliance platforms.</li><li>Experience with ServiceNow IRM offerings.</li><li>Familiarity with AuditBoard.</li><li>Excellent knowledge of Common Service Data Model (CSDM 4.0) and ServiceNow Configuration Management Database (CMDB) structure.</li></ul>Beneficial Experience:<ul><li>Archer.</li><li>Google Cloud Platform.</li><li>US Regulated Financial Services experience.</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Software Engineering; ServiceNow

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Global Real Estate &amp; Workplace Experience (GREWE)Global Real Estate and Workplace Experience (GREWE) is a global team at American Express (Amex) responsible for the full lifecycle of planning, execution, and operations of Amex real estate. GREWE supports over 75,000 Amex colleagues and contractors in over eight million square feet of property located in 59 countries. Our real estate portfolio consists of large full-service campuses, office buildings, sales offices, airport lounges and data centers. The global GREWE team is comprised of ~100 Amex full time staff that leverage ~5,000 contractors and is part of the broader Global Servicing Group organization which delivers shared business services to colleagues across the enterprise. GREWE’s key priorities include:&nbsp;GREWE Vision: Provide the world’s best workplace experience for every colleague, at every site, every dayGREWE Mission: Enable profitable growth by anticipating business needs and co-creating flexible, vibrant, inspiring environments at a competitive costStrategic Priorities:Portfolio: Best buildings in the best places at the most competitive costsEnvironment: Tailored spaces that inspire innovation and strengthen connections between colleagues, customers, and brandHospitality: Frictionless experiences for colleagues across moments that matterOperations: Operational excellence to deliver enterprise value, accelerate time to market, reduce disruption, and mitigate riskGlobal Leadership and Governance ResponsibilitiesA summary of key responsibilities include:This position will lead the delivery of large-scale, complex construction projects. The role requires full lifecycle project leadership with a strong emphasis oncost control, schedule management, risk mitigation, andteam leadership. The successful candidate will be responsible for guiding internal and external teams to ensure that capital projects are delivered safely, efficiently, and to the highest quality standards. Leading construction contract negotiations, managing budgets, change orders, schedule adherence and contingency utilization.This position will be responsible for all aspects of construction through each stage of major capital projects. With a focus on reducing cost, managing schedule and implementing a robust risk management process. The role will support the Project Team and leads the construction team – a mix of internal/external partners to ensure all aspects, quality control, constructability and safety of the project are achieved along with cost and schedule management.&nbsp;The candidate will have strong technical knowledge, leadership and team development skills. They must have strong contract and stakeholder management skills and proficiency in collaborating across large complex project teams of engineers, architects and other professions to ensure the project is designed and executed effectively.Other deliverables include:<ul><li>Construction Lead on Projects at all stages, Design, Execution and Handover.</li><li>Determines the scheduling of different phases of a project base on established deadlines</li><li>Manages the construction budget and collaborated with the Project Controls lead on Change Control and reporting</li><li>Responsible for safety and quality control during construction phases</li><li>Oversees all onsite and offsite construction to monitor compliance with AMEX requirements and building and safety regulations</li><li>Coordinate all construction activities and logistics with relevant project teams and partners as required</li><li>Communicates regularity with Project Lead, Project Controls and Design Lead and aligned on communication to Key Partners at all stages of design, construction and hand over.</li><li>Facilitates the Construction planning, tracking and reporting against key project Deliverables</li><li>Understand Key Performance indicators and puts plans in place to meet and identify areas for improvement.</li><li>Foster a collaborative, accountable culture across project teams and external partners.</li><li>Promotes proactive communication, problem-solving, and ownership at all levels.</li><li>Provides leadership and supports the Project Delivery team to ensure the project focus on cost an schedule objectives, identify and militate risk and adhere to key financial procedures</li><li>Manages the coordination and logistics between base building and interior fit-out to deliver a world class facilities for American Express</li><li>Provides thought leadership and direction on construction means, methods, concepts</li></ul>Executive EngagementsThis role will have frequent interaction with the SVP of GREWE and the President of Enterprise Shared Services, and on occasion with other AXP executive committee members.&nbsp;&nbsp;This leader will demonstrate the ability to interact with these senior executives with ease, and also dive deep into details when necessary, interacting with project team members at all levels.&nbsp;&nbsp;The role is expected to frequently present to the GREWE SVP.Major Duties &amp; Responsibilities:<ul><li>Lead construction deliverables for GREWE large property development projects at all stages. This includes strategic planning, budget, schedule, pre-construction activities, quality and safety deliverables at all stages of projects</li><li>Leads the development of pre-construction and construction planning &amp; strategy for projects: across base building and interior fit-out to deliver world class facilities for American Express</li><li>Act as the senior client representative during construction, ensuring contractor performance and accountability.</li><li>Provides thought leadership and direction on construction means, methods, concepts &amp; foster a culture of innovation and continuous improvement</li><li>Delivers project status reviews by monitoring schedule, cost, submittals &amp; RFI.</li><li>Brings on world class talent and design expertise (internal/external) as appropriate</li><li>Works with the Director of Project contrils to ensure a robust approach to monthly cost reporting with Developers and CM’s across projects.</li><li>Manages and reports on cost and change control throughout construction in alignment with the change control governance model</li><li>Lead value engineering &amp; identify cost saving opportunities to bring forward to AMEX leadership for decisions.</li><li>Supports the facilitation of cost risk assessments at key milestones of the project and manages contingency spend in collaboration with Project Leadership</li><li>Establishes robust approach to monthly schedule reporting with Developers and CM’s across projects.</li><li>Manages project schedules and provide weekly/monthly reporting to the Project Controls and Project Leadership</li><li>Maintain rigorous safety, compliance, and reporting standards throughout construction.</li><li>Manages and reports on key construction risks and provides mitigation strategies though the established Risk Management system.</li><li>Supports the facilitation of Cost Risk Assessments (CRA’s) across projects to identify and drive decisions on contingency</li><li>Supports the facilitation of Schedule Risk Assessments (SRA’s)</li><li>Meets routinely with key GREWE and workplace partner stakeholders to keep transparency into priorities across teams and address points of friction in our service delivery.</li><li>Meets routinely with other discipline partners (i.e. hospitality, operations, safety and sustainability) to find synergistic goals and co-create strategic value-additions on a global scale.</li></ul>Minimum&nbsp;Qualifications:<ul><li>10+ years’ experience in construction management for major commercial or corporate real estate projects</li><li>10+ years’ experience managing major CM’s, GC’s and construction trades as third-party vendors to major corporations</li><li>10+ years’ work experience construction management supporting commercial or corporate real estate portfolios, with a clear understanding of the project process.</li><li>Deep knowledge of cost, schedule and risk on major capital projects.</li><li>Lead constructability reviews and establish robust approach to construction quality.</li><li>Ability to translate complex project data into and compelling business cases, analyses and program plans, tailored various stakeholder groups</li><li>Proactive critical thinking and qualitative/quantitative problem-solving skills (issue identification, problem structuring, analysis, development of recommendations)</li><li>Exceptional Project Management skills, including ability to lead teams (both Internal &amp; External) build dashboards, presentations and track metrics, and assemble project information into clearly written report that document findings and recommendation and communicate progress.</li><li>Exceptional organizational skills and ability to focus on details while not losing sight of the big picture</li><li>Ability to easily partner with and influence senior leaders across the AXP organization</li><li>Strong team player, ability to take direction and remain flexible and adaptable to changing priorities</li><li>University/Bachelor’s degree or equivalent experience in Construction Management or equivalent.&nbsp;</li><li>Project Management Professional (PMP) or equivalent</li></ul>Preferred Qualifications:<ul><li>Engineering, Construction Management</li><li>Primavera, Advanced knowledge of Microsoft Office Suite (Project, Excel, PowerPoint, Word).&nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Director, Construction Management, Property Development

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Global Commercial Services team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.&nbsp;The objective of the Global Commercial Services Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk&nbsp;(OR)&nbsp;within&nbsp;Business Unit&nbsp;(BU) processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.&nbsp;Global Commercial Services is looking for a Director of Control Management - Risk Assessment to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Director Control Management - Risk Assessment will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Lead and develop a team of Control/Risk Management professionals across various markets/office locations&nbsp;&nbsp;</li><li>Facilitate Business Units in their risk assessments performance (e.g., Risk Control Self-Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)</li><li>Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key Operational Risk (OR) trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Champion risk management practices within the business</li><li>Be a key thought leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Management, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;</li><ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Leading independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li><li>Experience leading teams in a fast-paced environment&nbsp;</li></ul></ul>ORMCMSalary Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director - Control Management - Risk Assessment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Team:The SME &amp; Business Blueprint Engineering Organization is a part of Global Commercial Services Technology. Your organization will ensure a connected technology strategy to unleash the power of small business customer focused products and data-oriented solutions in support of the Global Commercial Services (GCS) Strategic Priorities. Your engineering team partners closely with the GCS Line of Business to deliver outstanding experiences, that includes a Small Business Ecosystem, Business Line of Credit and Business Checking Account.The Role:This Engineering Director reports directly to Andres Escobar, VP Engineering, Business Blueprint Platforms &amp; BCA and will be based in New York City. Periodic travel to Phoenix, Atlanta, and other key offices is required throughout the year, up to 15% of the time.In partnership with key Technology teams and Product colleagues, the Engineering Director is responsible for the delivery of all features and functionality on the Business Banking products.Key Responsibilities:- Work with a team of talented, hardworking engineers to build and deliver the mobile roadmap- Work closely with product development and strategy stakeholders to understand the product and customer needs; and enable the product and customer vision for the company- Contribute to advance the Digital Banking Platform (DBP) to improve developer efficiency- Responsible for the people management of co-located and remote engineering teams- Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics- Recruit best in class and diverse engineering talent from the industry at large- Drive innovation within a fast-paced agile environment- Collaborate with a wide variety of partners within business and technology teams to inspire change required to execute product roadmaps- Coach, guide and promote the creation of high quality, clearly documented, and compliant deliverables across engineering teams.- Collaborate within and across business units to prioritize, plan, and implement the development schedule for major product releasesQualifications:- Experience in software industry building customer facing products. Ideally this experience is in the Fintech space.- Experience managing software engineering teams designing and building software products in a fast-paced, complex and dynamic software development environment- Extensive hands-on experience building and managing the development of complex, large scale applications and products that require a deep understanding of application logic and dependencies- Experience being a people leader, coaching, mentoring and guiding for highly talented technical teams- Experience attracting, hiring retaining and leading top engineering talent- Experience with Agile, Scrum or other rapid application development methodologiesSalary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineering Director - Global Commercial Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) enables businesses globally to pay for what they need to grow their businesses. GCS provides a suite of payment and lending products, solutions for travel and everyday business spending, global currency solutions, and business financing.GCS is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. As part of GCS Product, the Product Operations team supports operational processes, servicing readiness, customer experience monitoring, controls, and risk governance. We are focused on delivering great product experiences in the right way with the appropriate level of risk and oversight. We partner closely with Control Management in the First Line of Defense.The Director, Product Servicing Strategy &amp; Enablement, will lead a team that is focused on supporting the Corporate &amp; B2B Products, including creating and evolving the servicing strategy to provide a best-in-class experience for all client segments across the solutions and enabling the products to continue to achieve desired growth goals. Additionally, the Director will closely collaborate with several internal (e.g., Global Servicing, Corporate &amp; B2B Product Management and Product Development teams, GCS and AET Operations, etc.) and external partners to ensure a seamless customer experience across all existing solutions, enable servicing readiness for new partners and features, and support escalations.Responsibilities:<ul><li>Strong relationship management and communication skills, including ability to foster alignment among customers, stakeholders and senior leaders</li><li>Develop and drive a forward thinking, comprehensive servicing strategy in partnership with Global Servicing, where customer satisfaction and business impact are prioritized and aligned with the product team business strategy</li><li>Lead the operational readiness efforts to ensure all downstream servicing teams have the tools to effectively service product features &amp; processes as they are enabled or enhanced including:<ul><li>Document requirements for capabilities, training, communications, and controls to enable servicing team success</li><li>Continuously track &amp; communicate progression against requirements</li><li>Complete post launch evaluation to measure success and identify potential process/product enhancements</li></ul></li><li>Lead stakeholders across the enterprise to monitor and escalate customer issues with products and platforms, ensuring speedy issue resolution</li><li>Guide continuous servicing delivery improvement via analysis of customer and servicing data and development of comprehensive reporting</li><li>Work with diverse stakeholder teams to define, track, and action servicing goals, objectives, and metrics on-time with high quality</li><li>Use strong executive presence to lead discussions, drive innovation and manage priorities within a fast-paced environment</li><li>Lead, support, and develop a dynamic, high-performing team&nbsp;</li></ul>Required Qualifications:<ul><li>Bachelor’s degree</li><li>Ability to provide thought leadership and lead development of strategy with limited guidance</li><li>Strong project management experience with the ability to manage multiple projects and workstreams simultaneously</li><li>Strong relationship management and communication skills, including ability to foster alignment among customers, stakeholders and senior leaders</li><li>Adaptable to continually changing priorities and demonstrate ability to drive creative solutioning</li><li>Ability to synthesize and analyze large, complex data sets to develop insights and drive innovative, data driven solutions</li><li>Working knowledge of GCS Corporate and B2B products</li><li>Experience in leading Servicing strategy, operations, or delivery</li><li>Excellent executive presence and presentation skills</li><li>Ability to effectively prioritize and drive results with limited resources</li><li>Creative and innovative thinker and problem-solver who thrives in ambiguity and evolving strategies</li><li>Strong leadership skills with a passion for developing talent to continuously learn and grow</li><li>Awareness and understanding of the corporate and B2B payments landscape&nbsp;</li></ul>Preferred Qualifications:<ul><li>Advanced degrees (e.g., MBA, MSc) are advantageous</li><li>Working with product, risk, and compliance functions and have a knowledgeable understanding of the various risks and regulatory obligations of American Express</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Director, Consumer Credit Review, will lead the Consumer Credit Review function within the third line of defense at American Express – reporting to the Vice President of Consumer Credit Review. This leader will be responsible for delivering end-to-end credit review activities for all consumer and small business portfolios and products. This role requires a balance of strong consumer and small business credit acumen, operational leadership, and adherence to regulatory expectations for independent credit review functions.&nbsp;&nbsp; Key Responsibilities<ul><li>Support the Vice President, Consumer Credit Review in executing credit review activities aligned to plan and scope.</li><li>Lead day-to-day review execution for assigned portfolios or projects, including scoping, file selection, and timeline management.</li><li>Supervise and coach a team of experienced credit professionals; provide guidance on methodology, issue identification, and escalation protocols.</li><li>Perform secondary reviews of workpapers to ensure completeness, quality, and adherence to standards.</li><li>Conduct reviews to evaluate credit decisions and adherence to underwriting and account management policies.</li><li>Identify credit quality weaknesses, emerging risks, and process gaps; formulate recommendations for improvement.</li><li>Assist in the drafting of issue summaries and reports; review findings with stakeholders and facilitate initial response discussions.</li><li>Participate in refinement of sampling strategies and review methodology based on portfolio trends and risk focus.</li><li>Support validation of issue remediation and documentation closure.</li><li>Act as a liaison to internal stakeholders within the business or second line for specific review segments.</li></ul>Minimum Requirements:<ul><li>Bachelor’s degree in quantitative field (e.g. statistics, mathematics, finance, economics, engineering, or finance) or related technical field. </li><li>Minimum of 7 years of experience in consumer credit risk management, credit review, audit, or other related function.</li><li>Deep expertise of credit analysis, risk assessment methodologies, and regulatory requirements, particularly in consumer lending.</li><li>Proven ability to build, develop, and lead high-performing teams to deliver independent credit assessments.</li><li>Use data to assess trends, support sampling, validate findings, and monitor portfolio risk.</li><li>Work with large datasets and perform portfolio-level analysis using tools such as SQL, Python, or similar platforms.</li><li>Comprehensive understanding of industry regulations and best practices in consumer and small business lending and credit risk management.</li><li>Strong analytical skills with the ability to interpret complex financial data and make sound decisions.</li></ul>Preferred Qualifications:<ul><li>Large bank and G-SIBs credit risk management experience</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

59 Leadership / Executive Board Jobs in Parsippany-Troy Hills, NJ, USA