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Welcome to Whataburger Careers!Summary Description: This position will lead our Human Resource Systems department. This position will oversee the Payroll Team, Human Resource Information Systems (HRIS) Team, and Employee Customer Service Team. This position will be responsible for ensuring the effective functioning, integration, and continuous improvement of HR systems, processes, and services to support the organization's human capital management objectives.Responsibilities:<ul><li>Provides strategic direction, leadership, and guidance to the Payroll Department, HRIS Team, and Employee Customer Service Team. Fosters a culture of collaboration, innovation, and excellence within the department.</li><li>Ensures the accuracy, security, and confidentiality of employee data throughout its lifecycle, from collection to storage and usage</li><li>Collaborates with Human Resources, Finance and other relevant departments to ensure seamless payroll operations.</li><li>Stays up to date on payroll regulations, laws, and best practices to ensure compliance.</li><li>Leads the HRIS Team in maintaining and optimizing the HRIS platform, primarily Workday.</li><li>Collaborates with stakeholders to identify system enhancements, upgrades, and integrations to meet evolving business needs.</li><li>Ensures data integrity and security within HR systems, implementing appropriate controls and protocols.</li><li>Directs the Employee Customer Service Team in providing timely and effective support to employees regarding HR systems, policies, and procedures</li><li>Establishes and monitors service level agreements (SLAs) to ensure prompt resolution of employee inquiries and issues.</li><li>Implements continuous improvement initiatives to enhance the employee experience and streamline support processes.</li><li>Develops and executes strategic plans for HR systems and processes aligned with organizational goals and objectives.</li><li>Leads the implementation of new HR systems, upgrades, and enhancements, managing projects from initiation to completion.</li><li>Collaborates with cross-functional teams to assess business requirements and recommends technology solutions to optimize HR operations.</li><li>Ensures compliance with relevant laws, regulations, and industry standards related to HR systems, data privacy, and payroll.</li><li>Conducts regular audits and assessments to identify and mitigate risks associated with HR systems and processes.</li><li>Partners with Legal and Compliance teams to address any compliance issues or concerns proactively.</li></ul>Education:<ul><li>Bachelor’s Degree in Human Resources, Information Technology, Business Administration or related field OR any equivalent combination of education and work experience</li></ul>Experience:<ul><li>Minimum five (5) years progressive HR Systems experience with focus on Payroll, HRIS, and customer service</li><li>Experience with ERP environments, preferably Workday</li><li>Experience in a leadership role managing teams and driving organizational change</li><li>10 + years’ experience as project or program manager of major programs</li></ul>Knowledge:<ul><li>Demonstrated proficiency with significant hourly workforce involving multi-state retail operations.</li><li>Proficiency in MS Office Word, Excel, Outlook and PowerPoint</li><li>Demonstrated technical expertise in HRIS platforms</li><li>Proficiency in Workday preferred</li><li>Proficiency in Payroll systems and related software</li><li>Strong organizational and team building skills</li><li>Strong problem-solving and decision-making skills</li><li>Excellent verbal and written communication skills and the ability to work with all levels of the organization</li><li>Demonstrated ability to manage staff and set goals and objectives to meet corporate goals</li><li>Demonstrated leadership skills</li><li>Demonstrated ability to analyze complex data and interpret processes, policies, and regulatory information</li><li>Demonstrated ability to prioritize, manage multiple projects, and deliver in a fast-paced environment</li></ul>Professional Certification:<ul><li>Certifications in HRIS platforms a plus</li><li>SHRM-SCP, PHR, CPP a plus</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Some travel, both locally and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary</li><li>Must be able to work in the office at least 3 days a week</li></ul>300 Concord Plaza Dr San Antonio TX 78216-6903

Whataburger

Sr Director, Payroll Services & Delivery

Welcome to Whataburger Careers!Summary Description: This position ensures new and existing Whataburger restaurants are developed and maintained in accordance with established Company standards. Primarily responsible for ensuring that engineering and architectural design criteria meet standards on all projects through proper process controls and document review. Verifies business vision is planned and implemented. Validates site specifications and requirements are met. Maintains accountability for successful completion of all quality assurance deliverables associated with a project. Works with cross functional teams in new kitchen designs and incorporation into both new and future prototype designs. Leads the Design Team in Real Estate both from an Architectural and Civil Site design perspective. Provides both design and budget leadership leading company prototype maintenance and innovation.Responsibilities: <ul><li>Develops and implements quality assurance standards, processes and controls for new construction and enhancement projects.</li><li>Develops methods for inspection and testing of design projects.</li><li>Analyzes engineering and design specifications and observes processes to develop and install quality control methods.</li><li>Maintains accountability for the successful completion of all Q/A deliverables associated with development projects.</li><li>Maintains current knowledge of Americans with Disabilities Act and other regulatory requirements.</li><li>Attends design sessions, reviews functional specifications, and develops and designs functional test cases.&nbsp; Reports problems and makes recommendations for solutions.</li><li>Audits design project files for compliance and accuracy.</li><li>Participates in quality decisions to assess adequacy to ensure progression in the next phase of delivery.</li><li>Develops overall operating criteria to ensure proper implementation of design procedures.</li><li>Reviews design, change specifications, and plans against contractual or process requirements.</li><li>Completes special projects as requested by the Vice President of Real Estate</li><li>Prepares reports by collecting, analyzing, and summarizing data from design audits.</li><li>Maintains knowledge of Real Estate contracts and proposals, litigation related to slips and falls, and processes for critical deadlines. Works with real estate on condemnations and right of way acquisitions.&nbsp; Represents Whataburger before legal authorities and provides expert testimony.</li><li>Conducts tests to ensure design specifications are consistently executed.</li><li>Performs formal, documented audits of technical related activities in accordance with documented design procedures.</li><li>Works with Real Estate Directors and Director of Construction to develop store weeks’ deliverables.</li><li>Assumes additional responsibilities as assigned</li></ul>Education:<ul><li>Bachelor’s Degree in, construction, engineering, architecture, or related field, or equivalent experience in real estate, engineering, construction, or architecture</li></ul>Experience:<ul><li>9+ years’ experience in architectural design/Civil Engineering</li><li>3+ years’ experience in hands on project execution required</li><li>5+ years’ leadership experience</li><li>Strong project management experience</li><li>9+ years’ experience as project or program director</li></ul>Knowledge, Skills and Abilities:<ul><li>Working knowledge of current construction and site development techniques</li><li>Proficient in interpreting architectural renderings, strongly preferred</li><li>Experienced in construction and development</li><li>In-depth understanding of building codes</li><li>Solid understanding of design techniques and familiarity with engineering terminology</li><li>Mechanical aptitude with ability to complete complex mathematical calculations</li><li>Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exits</li><li>Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form</li><li>Ability to learn new graphic software to compliment the presentation of CAD software</li><li>Proficiency in MS Office Word, Excel, Outlook, Power Point and Visio (as applicable)</li><li>Proficiency in JD Edwards and Workday (as applicable)</li><li>Advanced ability to communicate, influence, and negotiate decisions while motivating staff</li><li>Advanced ability to create and implement given strategic direction</li><li>Ability to work in a team environment</li></ul>Professional Certification:<ul><li>Professional Engineer (PE) certification in Civil Engineering preferred</li><li>Licensed Registered Architect</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Some travel, both locally and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary</li></ul>300 Concord Plaza Dr San Antonio TX 78216-6903

Director, Design

Welcome to Whataburger Careers!Summary Description: This position forecasts and develops strategies to anticipate and transition to the future of Labor Deployment. Works cross-functionally to lead labor initiatives and execution to include HR strategy, tech systems, analytics, and experimentation. Analyzes results of metrics to construct modifications in alignment with core divisional strategies. Assists partner teams in executing processes more efficiently and consistently, enabling the reliable delivery of work to restaurants. Focuses on effective operational change management, developing and disseminating a repeatable playbook or engine to implement changes in stores with successful adoption.Responsibilities:<ul><li>Establishes objectives for the Labor Management team, cultivating their capabilities to align with the team's mission and enhance overall effectiveness, in accordance with the Learning, Leveraging, and Leading Model</li><li>Guides and develops the team and partner teams on measuring key performance indicators, including speed of service, and other impacts resulting from proposed changes and conducted tests.</li><li>Partners with Innovation teams/equipment, and Product Development to establish standardized approaches and customer experiences ensuring scalability and margin for Whataburger.</li><li>Formulates a comprehensive test plan methodology for restaurants, employing best practices and aligning with various requirements such as CSR, Food Management, People, and Customer Experience.</li><li>Determines mutually beneficial opportunities, eliminates tactical impediments, and establishes ongoing program requirements focused on reducing labor costs.</li><li>Collaborates with Innovation teams, equipment, and Product Development to establish uniform approaches and customer experiences that ensure scalability with margin for the company.</li><li>Strategically develops and oversees labor management budgetary functions, ensuring effective allocation of resources.</li><li>Examines labor market trends, demographics, and business requirements to strategically optimize the workforce structure, ensuring alignment with organizational goals.</li><li>Safeguards and enforces strict compliance with relevant employment laws, taking a hands-on role in shaping and advancing personnel policies and regulations.</li><li>Assumes additional responsibilities as assigned.</li></ul>Education:<ul><li>Bachelor’s degree or any equivalent combination of educational and work experience required</li><li>Master’s degree preferred</li></ul>Experience:<ul><li>5+ years’ experience supervising others at various organizational levels, preferably at a regional or higher level</li><li>9+ years’ experience as project or program director</li></ul>Knowledge, SKILLS, AND ABILITIES:<ul><li>Proficiency in MS Office Word, Excel, Outlook, Power Point and Visio (as applicable)</li><li>Proficiency in JD Edwards (as applicable)</li><li>Advanced ability to communicate, influence, and negotiate decisions while motivating staff</li><li>Advanced ability to create and implement given strategic direction</li><li>Ability to work in a team environment</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Some travel, both locally and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary</li></ul>300 Concord Plaza Dr San Antonio TX 78216-6903

3 Leadership / Executive Board Jobs in San Antonio, TX, USA