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POSITION TITLE: Production Specialist ILOCATION: This is a full-time, on-site position based at our Laguna Hills office located at 7700 Irvine Center Dr, Suite 450, Irvine, CA 92618PAY RATE: $20.00/hrJoin a High-Growth Legal &amp; Corporate Services LeaderABOUT THE ROLE:We’re seeking a detail-oriented and highly organized Production Specialist to join our growing team. In this role, you’ll be at the heart of our litigation support operations—preparing, processing, and delivering critical business, medical, and billing records for legal cases. From document organization to electronic processing and quality control, your work will directly support our mission of providing seamless legal support services to clients nationwide.Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, registered agent services, and corporate filings. Our mission is to deliver unmatched service with integrity, professionalism, and responsiveness.KEY RESPONSIBILITIES:<ul><li>Review, prepare, and process physical and electronic records for use in civil litigation</li><li>Extract and archive files from media including CDs, USBs, and hard drives</li><li>Print, scan, bind, and deliver records to clients via FTP, online repository, or physical shipment</li><li>Apply bates labeling, OCR, bookmarking, and tabbing to digital and physical records</li><li>Ensure all files meet strict quality control standards prior to delivery</li><li>Maintain internal databases and update client profile, tracking, and order notes</li><li>Collaborate with the billing department to ensure accurate invoicing</li><li>Support team members and supervisors with mail processing, supply stocking, and workspace organization</li><li>Follow HIPAA regulations and uphold confidentiality at all times</li></ul>WHAT WE’RE LOOKING FOR:<ul><li>A team player with a strong sense of accountability and attention to detail</li><li>A self-starter who thrives in a fast-paced, deadline-driven environment</li><li>Someone comfortable working independently and collaboratively</li><li>Flexible and able to adapt to changing workflows and priorities</li><li>Clear communicator with a strong grasp of written and verbal communication</li></ul>QUALIFICATIONS:<ul><li>High school diploma or equivalent required</li><li>Experience with Adobe Acrobat and Microsoft Office (Outlook, Word, etc.)</li><li>General understanding of medical or legal records preferred</li><li>Familiarity with subpoenas, written depositions, or affidavits is a plus</li><li>Comfortable manipulating PDFs and working with physical files</li><li>Reliable attendance and punctuality</li><li>Familiarity with written depositions and the deposition process is a plus.</li></ul>SUPERVISORY RESPONSIBILITIES:The Production Specialist has no supervisory responsibilities.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English.CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSLittle to no travel expected for this position.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.EOE Employer/Vet/DisabledIf you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance. All other applications must be submitted online.PayTypeHourlyHiringRate20

Lexitas

Production Specialist I

POSITION TITLE: Production Specialist ILOCATION: This is a full-time, on-site position based at our Puyallup office located at 307 29th Street NE, Puyallup, WA 98372PAY RATE: $20.00/hrJoin a High-Growth Legal &amp; Corporate Services LeaderABOUT THE ROLE:We’re seeking a detail-oriented and highly organized Production Specialist to join our growing team. In this role, you’ll be at the heart of our litigation support operations—preparing, processing, and delivering critical business, medical, and billing records for legal cases. From document organization to electronic processing and quality control, your work will directly support our mission of providing seamless legal support services to clients nationwide.Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, registered agent services, and corporate filings. Our mission is to deliver unmatched service with integrity, professionalism, and responsiveness.KEY RESPONSIBILITIES:<ul><li>Review, prepare, and process physical and electronic records for use in civil litigation</li><li>Extract and archive files from media including CDs, USBs, and hard drives</li><li>Print, scan, bind, and deliver records to clients via FTP, online repository, or physical shipment</li><li>Apply bates labeling, OCR, bookmarking, and tabbing to digital and physical records</li><li>Ensure all files meet strict quality control standards prior to delivery</li><li>Maintain internal databases and update client profile, tracking, and order notes</li><li>Collaborate with the billing department to ensure accurate invoicing</li><li>Support team members and supervisors with mail processing, supply stocking, and workspace organization</li><li>Follow HIPAA regulations and uphold confidentiality at all times</li></ul>WHAT WE’RE LOOKING FOR:<ul><li>A team player with a strong sense of accountability and attention to detail</li><li>A self-starter who thrives in a fast-paced, deadline-driven environment</li><li>Someone comfortable working independently and collaboratively</li><li>Flexible and able to adapt to changing workflows and priorities</li><li>Clear communicator with a strong grasp of written and verbal communication</li></ul>QUALIFICATIONS:<ul><li>High school diploma or equivalent required</li><li>Experience with Adobe Acrobat and Microsoft Office (Outlook, Word, etc.)</li><li>General understanding of medical or legal records preferred</li><li>Familiarity with subpoenas, written depositions, or affidavits is a plus</li><li>Comfortable manipulating PDFs and working with physical files</li><li>Reliable attendance and punctuality</li><li>Familiarity with written depositions and the deposition process is a plus.</li></ul>SUPERVISORY RESPONSIBILITIES:The Production Specialist has no supervisory responsibilities.LANGUAGE SKILLSAbility to effectively present information and respond to questions from internal and external customers whose first language is English.CERTIFICATES, LICENSES, REGISTRATIONSNonePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.TRAVEL REQUIREMENTSLittle to no travel expected for this position.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.AAP/EEO STATEMENTLexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.EOE Employer/Vet/DisabledIf you require reasonable accommodation in the application process, please contact Human Resources at <a href="mailto:HRDept@lexitaslegal.com" target="_blank">HRDept@lexitaslegal.com</a> for assistance. All other applications must be submitted online.PayTypeHourlyHiringRate20

Production Specialist 

Title:&nbsp;Grounds Maintenance Worker Department: Facility Operations and Planning Salary Range:&nbsp;Grade 7: $15.78/hour Position Summary The University of Southern Indiana is accepting applications for&nbsp;Grounds Maintenance Worker. Perform preventive maintenance and general upkeep of landscaped and turfed areas; roads and walkways; parking lots; lakes, streams, and watersheds; playing fields and recreational facilities; and minor construction related thereto. Duties/Responsibilities&nbsp; <ul><li>Performs semi skilled landscaping, grounds maintenance, and roads maintenance tasks in a multi building University complex. This is semi skilled labor calling for a working knowledge of the care of trees, turf, and plants together with some knowledge of maintenance of roads, outdoor facilities, and playing fields using grounds related machinery. This is semi skilled labor calling for operation of trucks, tractors, and powered machines as well as hand tools. All work is directed and inspected by Grounds Maintenance Workers III and Supervisors. </li><li>Uses vehicles, tractors, machinery, and hand tools to do seeding, sodding, aerating, weeding, fertilizing, mowing, and trimming turfed and planted areas. </li><li>Assists a certified grounds maintenance worker in applying chemicals, pesticides, and herbicides to trees, shrubs and turf. </li><li>Operates machines and uses hand tools to maintain and develop outdoor facilities to include playing fields, shelter houses, fences, picnic areas, campgrounds, recreation facilities, fishing areas, nature trails, and fences. </li><li>Plants and prunes trees and shrubs. </li><li>Cleans and maintains vehicles and equipment. </li><li>Uses hand tools to maintain and develop outdoor facilities to include playing fields, shelter houses, picnic areas, campgrounds, recreation facilities, fishing areas, nature trails, and fences. </li><li>Maintains roads, walkways, parking lots, and loading docks to include minor paving, patching, grading, ditching, and snow removal. </li><li>Collects and removes trash and debris. </li><li>Cleans and maintains vehicles and equipment. </li><li>Makes outdoor set ups for special events. </li><li>Other duties as assigned.</li></ul> Required Knowledge and Skills <ul><li>High school diploma/GED. </li><li>Valid driver’s license.</li></ul> Preferred Knowledge and Skills <ul><li>One year of experience in grounds keeping including methods used in planting, cultivation, pruning, and caring for plants, shrubs, flowers, and turf. </li><li>Operation of ground maintenance equipment including motorized equipment and hand tools and knowledge of routine equipment and methods. </li><li>Agricultural background and high mechanical aptitude. </li><li>Experience with tractors and trucks. </li><li>Knowledge of microcomputers, word processing, spreadsheet, and electronic mail software.</li></ul> About USI&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; The University of Southern Indiana is a public higher education institution located on a beautiful&nbsp;1,400-acre campus in Evansville, IN. We offer employees exceptional benefits! Benefits for this&nbsp;position include: <ul><li>Affordable medical, dental, vision, life and short term and long-term disability insurance plans.</li><li>Retirement plan where the University makes the total contribution equivalent to 7% of annual salary.</li><li>Full tuition fee waiver for employees/75% for spouses and dependent children.</li><li>Accrue up to 10 paid vacation days per fiscal year – accrual increases after 4, 7, and 11 years of service</li></ul> For more information about the benefits that USI offers, please visit <a href="http://www.usi.edu/hr/benefits" target="_blank">www.usi.edu/hr/benefits</a>. Application Process Click “Apply Now!” near the top right of this page to complete an application and upload application materials to the attention of the Search Committee Chair. Application materials should include: /a Search Committee Chair: If you have questions about the open position, please contact Hannah Perigo at 812-465-7115, or <a href="mailto:hcperigo@usi.edu" target="_blank">hcperigo@usi.edu</a> Pre-Employment Screening A background check will be required for employment in this position. Authorization to Work in the United States USI typically will not sponsor an employment-related visa for this position. Interview Accommodations Persons with disabilities requiring accommodations in the application and interview process please contact the manager of Employment at <a href="mailto:mcweinzapf@usi.edu" target="_blank">mcweinzapf@usi.edu</a> or (812) 464-1840. Contacting the manager of Employment is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at <a href="mailto:HumanRes@usi.edu" target="_blank">HumanRes@usi.edu</a> or (812) 464-1815. EEO Statement The University of Southern Indiana is an&nbsp;EEO/AA employer. All individuals including minorities, women, individuals with disabilities and veterans are encouraged to apply.

Grounds Maintenance Worker

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Digital Labs is a high impact group within American Express with a mission to build on Amex’s legacy of reinvention to lead innovation in FinTech and create products that make a difference in our customers’ lives. Our team focuses on crafting leading digital payment solutions, using our world-class servicing network and lifestyle assets to deliver outstanding digital experiences, and thinking entrepreneurially about emerging technologies to help drive new opportunities for American Express.As a product manager in the team, you will work with colleagues in the U.S and U.K in shaping how we leverage AI and data to drive a more personalized and engaging user experience. Your focus will be on ensuring that the recommendation engine meets our business goals and provides an optimal customer experience across multiple products, while working closely with cross-functional teams to monitor performance, refine models, and drive data-driven enhancements.This is a highly collaborative and cross-functional role, working in close partnership with key partners in Engineering, Decision Science, Ventures, as well as Labs Business Development &amp; Product Enablement teams.How will you make an impact in this role?<ul><li>Proficient understanding of artificial intelligence and machine learning concepts, with hands-on experience in applying these technologies to product development.</li><li>Demonstrated track record of successfully implementing personalization strategies in digital products or services, utilizing AI-driven algorithms to enhance user experience and engagement.</li><li>Strong analytical skills, capable of interpreting data insights to inform product decisions and optimize algorithms for personalized recommendations.</li><li>Experience working cross-functionally with engineering, data science, and business teams to translate business objectives into technical requirements for AI-powered features.</li><li>Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders and collaborate effectively in a fast-paced, agile environment.</li></ul>Minimum Qualifications:<ul><li>Experience working as a senior product manager (or equivalent) with team leadership responsibilities in a forward-thinking, fast paced team environment</li><li>Experience in product development using Agile principles in partnership with engineering teams</li><li>Experience in using traditional AI/ML models to drive a new product/solution in the product development lifecycle</li><li>Proven ability to track and successfully complete complex programs/projects on time, while keeping all stakeholder groups informed and satisfied</li><li>Passionate and highly experienced about emerging technology and AI – able to succinctly describe the latest trends and provide thought leadership on their relevance to American Express</li><li>Experience of using a structured approach to innovate new products that successfully meet the needs of the identified target audience.</li><li>Experience with data and analytics to drive decision making and product improvement</li><li>Ability to communicate effectively at all levels, including concise verbal and written executive-level communications</li><li>Demonstrated ability to work in a highly collaborative environment with heavy emphasis on partnership</li><li>Demonstrate leadership and organizational skills</li><li>Evidence of managing a creative, innovative set of AI products and teams focused on the delivery of strategic priorities.</li><li>Basic statistics skills acquired through academic study (i.e. math, computer science, engineering, economics, physics) or comparable work experience.</li></ul>Preferred Qualifications:<ul><li>Experience with building recommender models</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Manager - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<h4>Join Team Amex and let's lead the way together.</h4>American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS Product Development and Enterprise Solutions team leads product development on a robust portfolio of products and capabilities for our small business and corporate customers. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale.One of the ways GCS advances its agenda is by building best-in-class digital solutions that enhance customer experiences, improve operational efficiency, and drive business growth.<h4>&nbsp;How will you make an impact in this role?</h4>Our Corporate Digital Acquisitions team is leading a critical transformation within Global Commercial Services (GCS), creating a next-generation digital ecosystem of streamlined, modern experiences that empower businesses to manage and grow with confidence. This work is central to our strategy of delivering integrated, customer-first solutions, making the team’s role both highly visible and mission critical.As a Manager, Digital Product Development, you will play a key role in building a best-in-class digital ecosystem that transforms how our commercial customers engage with American Express. You’ll help design and deliver intuitive digital experiences that give businesses actionable spend insights, enhance core digital capabilities across key customer journeys.&nbsp;Your role will translate strategy into execution - simplifying complexity, driving delivery across cross-functional teams, and delivering digital capabilities that scale across products and personas. You’ll influence the roadmap, connect strategy to outcomes, and deliver measurable impact for customers and the business. Why Join Us?You’ll join a team shaping one of the most ambitious digital transformations at American Express—reimagining how Middle Market customers interact with our products and services. Your work will have enterprise-wide visibility and tangible business impact.Here, you’ll find the scale of a global brand with the energy and innovation of a startup, and the opportunity to:<ul><li>Build digital experiences that empower businesses with data, insights, and control.</li><li>Lead initiatives at the center of our customer engagement strategy.</li><li>Collaborate with senior leaders on high-impact, cross-functional initiatives.</li></ul><h4>Key Responsibilities:</h4><ul><li>Lead the design and development of digital capabilities that enhance visibility, control, and engagement for Middle Market customers - enabling seamless insights, communication, and program management experiences that bring the Nova vision to life.</li><li>Translate strategic objectives into a clear, outcome-oriented roadmap, balancing near-term delivery with long-term scalability and foundational capability development.</li><li>Own and drive discovery, experimentation, and post-MVP definition, including hypothesis development, success metrics, and learning agendas.</li><li>Define and embed measurement, instrumentation, and analytics requirements to ensure products are observable, measurable, and continuously improvable.</li><li>Partner with Engineering, Design, Product, and Business stakeholders to align priorities and accelerate execution.</li><li>Leverage quantitative and qualitative data (usage analytics, experimentation results, customer feedback) to optimize adoption, usability, and performance.</li><li>Lead or influence experimentation and test-and-learn practices, including A/B testing, pilots, and iterative releases.</li><li>Identify opportunities to improve digital efficiency, consistency, and reuse across platforms, journeys, and customer segments.</li><li>Ensure solutions integrate seamlessly across systems, supporting cohesive, reliable, and scalable experiences.</li><li>Communicate product strategy, progress, insights, and results to senior leadership through clear narratives and reporting.</li><li>Foster a culture of accountability, collaboration, and data-informed decision-making within and across teams.</li></ul><h4>Minimum Qualifications:</h4><ul><li>3+ years of experience in product management, platform development, or related roles within financial services or technology.</li><li>Proven track record in leading large product initiatives from concept to execution, particularly for digital experiences</li><li>Strong ability to collaborate across teams and drive alignment on priorities and execution.</li><li>Experience defining and delivering product roadmaps, managing multiple priorities while adapting to evolving business needs.</li><li>Strong analytical skills with experience using data and research to guide decision-making.</li><li>Proficiency in documenting business solutions to ensure a clear understanding of platform capabilities and their role in product development.</li><li>Familiarity with agile methodologies and product development frameworks.</li></ul><h4>Preferred Qualifications:</h4><ul><li>Experience in developing cross-product capabilities with a focus on improving efficiency and usability across multiple customer segments.</li><li>Strong understanding of customer experience, platform scalability, and digital experience feature development.</li><li>Ability to align product strategy with business goals and drive meaningful impact.</li><li>Experience presenting to senior executives and influencing cross-functional teams.</li><li>Grow your leadership career in a culture that values innovation, accountability, and results.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Descriptions:The Enterprise Data Office (EDO) is part of the Technology organization and sets the enterprise strategy for and delivery of critical data-related initiatives required to accelerate the ongoing digital transformation of American Express products and services, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth.&nbsp;&nbsp;American Express continues to invest in enterprise data management, and as part of the journey, we are seeking a Senior Manager of Embedded Data Controls to champion the integration of data control requirements into our established governance frameworks.&nbsp; Reporting to the Director, Embedded Data Controls, this pivotal role will serve as the subject matter expert for the Data Risk Pillar, ensuring that data risks are effectively addressed ‘by design’ across critical business processes.&nbsp; You will partner closely with various governance functions and business units to embed robust data controls within our New Products Governance (NPG), Third-Party Lifecycle Management (TLM) Governance, Generative AI (GenAI) Governance, and Mergers &amp; Acquisitions (M&amp;A) governance processes.&nbsp;Primary Responsibilities:<ul><li>Support the development and refinement of embedded data risk assessments by collaborating with the Data Policy and Standards team to interpret enterprise data management requirements</li><li>Assist&nbsp;in&nbsp;maintaining&nbsp;the Data Risk Pillar’s integration into key governance processes by tailoring assessment tools and control requirements&nbsp;to&nbsp;business needs</li><li>Partner with governance process owners to incorporate customized data risk assessment questionnaires into workflows related to NPG, TLM,&nbsp;GenAI, and M&amp;A</li><li>Collaborate with Business Unit data offices and business unit teams to&nbsp;identify, assess, and document data risks associated with new initiatives or partnerships</li><li>Provide subject matter input to ensure data controls are embedded early in development and approval processes—especially for innovative or high-risk areas like&nbsp;GenAI&nbsp;and M&amp;A</li><li>Support the Director in conducting credible challenge of risk assessment results and tracking the effectiveness of implemented data controls</li><li>Contribute to the design and delivery of training materials and awareness content aimed at increasing adoption and understanding of embedded data controls across business units and governance teams</li><li>Monitor industry trends, regulatory expectations, and internal risk appetite to support the continuous improvement of embedded data control practices.&nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in Information Technology, Data Management, Risk Management, Business, or&nbsp;a related&nbsp;discipline</li><li>5+ years of experience in data governance, risk management, internal controls, audit,&nbsp;or&nbsp;data compliance within the financial services industry</li><li>Experience working with data risk principles and integrating them into operational processes</li></ul>Preferred Qualifications:<ul><li>Familiar with governance frameworks and processes for New Product Development, Third-Party Risk, Generative AI, and/or M&amp;A</li><li>Experience supporting control integration within risk and compliance workflows</li><li>Prior experience in roles involving policy implementation or adherence to data standards</li><li>Proficiency&nbsp;in developing risk assessment tools or structured questionnaires</li><li>Professional certifications such as CISA, CRISC, CDMP, or related credentials are a plus</li><li>Strong analytical and project management skills with the ability to manage multiple tasks and priorities.&nbsp;</li><li>Strong collaboration and interpersonal skills with the ability to influence and support stakeholders across functions</li><li>Excellent written and verbal communication skills</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager – Embedded Data Controls

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Company seeks Senior Managers, Risk Management to design and execute business strategies and risk management solutions, leveraging bureau commercial or consumer data. Drive the analysis of and analyze structured and unstructured data and translate data using statistical, financial, machine learning, or business intelligence techniques. Partner with technology and other groups on integration and implementation of risk management policies and business strategies. Identify and evaluate new data sources (regulated and non-regulated) that could add incremental profitability to American Express’sproducts/services. Promote the usage of industry and internal best practices and incorporate regulatory feedback as needed to drive continuous improvement in risk management methodologies and documentation.Position requires a Bachelor’s degree or equivalent in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, and 5 years of experience with data analysis. In the alternative, employer will accept two years of experience in lieu of a Bachelor’s degree in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, and 5 years of experience with data analysis. Experience also must include 2 years of experience with each of the following: statistical modeling techniques, A/B testing, data mining, and segmentation; analysis of large datasets and data visualization; qualitative data analysis; translating complex analyses for technical and non-technical audiences; working with technical, analytical, business, and non-technical teams; and data cleaning and manipulation, MS Excel for data reporting and modeling, and R. Telecommuting is available up to 2 days per week. Any suitable combination of education, training, or experience is acceptable.Job Location: New York, NY&nbsp;Salary Range: $147,881.00 to $174,750.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI&nbsp;

Senior Managers, Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Resy is looking to add a Partner Success Manager to the Partner Success team. The primary functions of the Manager, Partner Success role are to ensure we provide and deliver value for our partners, to propel market stability and growth for the business, and to empower and support the professional development of our teams. Managers coach and course correct as necessary to ensure that each member of the RS team is executing at a high level. Actionable consultancy and advisement to both internal stakeholders and our partners encourages engagement and adoption across markets. Managers maintain strong lines of communication and visibility with our in-market representation and offer guidance on strategy in nurturing a proactive &amp; targeted engagement model and advocacy across our book of business. This helps sustain and propel the company mission of securing the best restaurants in our most strategic markets, and ensures that our Customer Success mission remains on track to raise the standard of hospitality&nbsp;through retention, voice of the customer, and value-add efforts.&nbsp;Managers balance their time between market strategy, their own professional development, and deepening their contributions to the business unit through knowledge share, cross-functional collaborations, and process evolution. Balancing the business needs will require excellent time management, a deep understanding of operations and business assessment, an analytical perspective, and exceptional communication skills. The Manager needs to engage with executive-level stakeholders and to be competent in producing actionable deliverables in a proactive manner, both internally and externally – managing down, across, and up. Managers drive the development of talent through ensuring individuals have clear goals with a defined path to attainment, and the provision of consistent and timely feedback. This will also include management of performance issues.  &nbsp;These high levels of communication will allow the Manager to showcase their deep understanding of data analysis and to position themselves as a thought leader for our teams and our business unit. Managers are a reliable resource to their team and work closely with cross-functional stakeholders across the organization, particularly with the Revenue, Sales, Product, Data, Access, Enablement, and Marketing teams. &nbsp;This&nbsp;posting&nbsp;is a&nbsp;for&nbsp;a&nbsp;United States&nbsp;position. Candidates&nbsp;are required to reside in Los Angeles, CA, or San Francisco, CA, are expected to travel into focus cities ~10% of the time and should expect to be partner-facing.WHAT YOU'LL DO :&nbsp;<ul><li>Display competency on presenting at an executive level, both internally and externally &nbsp;</li><li>Coach team performance vs. individual performance  &nbsp;</li><li>Effectively advocate needs to key stakeholders &nbsp;</li><li>Nurture&nbsp;advocacy with our restaurant partners and drive value-add opportunities to their businesses</li><li>Self-Assessment: &nbsp;&nbsp;</li></ul><ul><li>Evaluating personal skills and abilities &nbsp;</li><li>Prioritizing and balancing  &nbsp;&nbsp;</li></ul><ul><li>~30% of time on day-to-day responsibilities and projects  &nbsp;</li><li>~60% on team development  &nbsp;</li><li>~10% on partner, product, or market escalations &nbsp;</li></ul><ul><li>Cross-functional Collaboration: &nbsp;&nbsp;</li></ul><ul><li>Execute upon cross-departmental campaigns, initiatives, or projects: Marketing, Sales, Product, Finance, Support, Enablement, and Leadership &nbsp;</li><li>Understand and advocate for the Customer Journey within cross-functional teams and its relationship to various CS activities &nbsp;</li></ul><ul><li>Maintain deep knowledge of partner value-add opportunities and use-cases, including familiarity with the product roadmap and release schedules</li><li>Identify and overcome objections&nbsp;that reinforce a true partnership</li><li>Facilitate de-escalations, negotiations, and management of partner relationships across multiple cities&nbsp;and an array of product offerings</li></ul>WHO YOU ARE :&nbsp;<ul><li>1+ year as a Sr. Partner Success Manager with minimum 9 months of exceeding goals; or 1+ year as a top performing Manager on cross-functional Resy team; or 2+ years operational hospitality or CS management experience&nbsp;</li><li>Proven competency with presenting written and verbal communications, retention, and negotiations&nbsp;</li><li>Demonstrated excellence in thought leadership and as the voice of the customer&nbsp;</li><li>Exceptional organization, communication, and time-management are critical to this role  &nbsp;</li></ul><ul><li>Proficiency with data analysis tools and assessments required (i.e. Looker, Tableau, Excel)  &nbsp;</li><li>Expertise with Salesforce, MS Office Suite, iOS, Atlassian a huge plus &nbsp;</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Resy Team Manager, Partner Success

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’ Global Advertising &amp; Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing and experiences. We have an ambitious goal: to be the most creative department in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. Within GABM sits the Global Brand Content &amp; Media team who is responsible for building best in class brand content across channels and audiences (including Amex’s internal creative agency, OnBrand), driving impact and innovation through global media and analytics, and delivering cultural and brand platforms that bring the Powerful Backing of American Express to life.We’re seeking a Director of Global Media Brand Safety that will help our team accomplish the following:<ul><li>Build out and lead a team responsible for operationalizing our paid Media Brand Safety strategy, governance and approval process across the Enterprise</li><li>Set the strategic vision for vetting and approving paid media plans, partnerships &amp; activations, ensuring all enterprise activity adheres to our media brand safety guidelines</li><li>Enhance tracking system to monitor enterprise performance and share results &amp; best practices&nbsp;</li><li>Create globally adaptable brand safety frameworks, processes &amp; updated guidance to mitigate brand and reputational risk</li><li>Enhance operational controls while driving innovation in our approach to drive increased agility, performance &amp; results</li><li>Act as an Enterprise Brand Safety Center of Excellence (COE), working closely with key business partners across GABM, BU marketers, and enterprise marketing functions, such as GCO, Compliance and Corporate Affairs &amp; Communications, across all levels</li></ul>Specific responsibilities will include:<ul><li>Strategic planning:&nbsp;Lead a COE focused on standing up an E2E enterprise Media Brand Safety governance process. This includes formalizing &amp; documenting a process, creation of socialization materials, documentation of guidelines and best practices, global process training for colleagues, ongoing tracking &amp; capability enablement.</li><li>End-to-end program management:&nbsp;Ongoing brand safety governance, establishing approval forums/processes, tracking key metrics, and evolving digital solutions for documentation. Ensure all compliance assets and operational excellence policies are documented and completed.</li><li>Ongoing evaluation and tracking:&nbsp;Continue to evolve, review, digitize and scale media plan approval criteria and performance tracking</li><li>Stakeholder management:&nbsp;Coordinate and lead all internal (CA&amp;C, GCO, Compliance, Audit, Risk) &amp; external (agency) stakeholder collaboration. Partner closely with the Global Media team &amp; agency to refine brand safety strategy across all paid channels (i.e., TV/CTV, audio, social, digital &amp; out-of-home media)</li><li>Innovation:&nbsp;Identifying key areas for innovation and evolution leveraging internal &amp; external technologies and processes&nbsp;</li></ul> Minimum Qualifications<ul><li>Minimum 10 years agency/brand experience in marketing/media, consulting and/or strategy</li><li>Familiarity and interest in digital, social &amp; offline paid media channels</li><li>Understanding of the paid media, social and advertising landscape, emerging technologies and platforms, as well as brand risk and safety controls required to protect a global brand</li><li>Experience managing media agencies strongly preferred</li><li>Detail-orientated, with outstanding project management &amp; accountancy skills (handling timelines, processes and media implementation needs)</li><li>Self-starter and problem solver who thrives in a rapidly changing, dynamic environment. Able to add clarity to and navigate ambiguous situations.</li><li>Ability to work autonomously as well as collaborate effectively with others and build positive relationships across a large organization</li><li>Infectious curiosity and passionate about innovation, creative problem solving, and ability to thrive in a fast paced, dynamic environment</li><li>Proven ability to lead a high performing team, and drive meaningful career growth for team members</li><li>Outstanding presentation skills with the confidence to present to across various levels of leadership</li><li>Superb organizational and proven track record of managing and navigating wide-ranging organizations and processes and ability to balance multiple priorities</li><li>Strong team player with ability to build relationships and influence decisions to get things done&nbsp;</li><li>Passion for innovation, technology, and brand marketing</li><li>Bachelor’s degree</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Global Media Brand Safety

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Member of Data Center Infrastructure (DCI) organization, reporting to a Manager or Director. Works closely with DCI teams, Customers and Partners to ensure quality standards and well architected delivery solutions.Key Responsibilities<ul><li>Functions as a central point of contact for particular platforms/service capabilities in Data Center Infrastructure.</li><li>Leads the planning, execution, and delivery of complex technology projects, ensuring alignment with project goals and objectives</li><li>Develops and manages comprehensive project plans, including timelines, milestones, and resource allocation</li><li>Provides recommendations in solution design discussions on complex APIs and/or application integrations</li><li>Iterates on existing solutions to provide cost-conscious solutions over time</li><li>Fosters strong relationships with internal customers, project teams, and other partners to ensure clear communication and alignment</li><li>Facilitates regular meetings and status updates to keep all parties informed of project progress and any potential issues</li><li>Applies industry-standard project management methodologies to ensure efficient and effective project delivery</li><li>Monitors project scope, budget, and timelines to ensure projects are delivered within agreed parameters, proactively identifying and addressing any deviations from the project plan, implementing corrective actions as needed</li><li>Ensures that all project deliverables meet or exceed quality standards and expectations, conducting regular quality reviews and implementing necessary improvements to maintain high standards throughout the project</li><li>Identifies potential risks and develops mitigation strategies to minimize their impact on project delivery, monitoring and reporting on risk status, ensuring timely resolution of any issues that arise</li><li>Analyzes, scrubs, and supports data migration from current sources to future systems/platforms.</li><li>Supports software testing when engineering teams deliver new features and fixes.</li><li>Undertakes quality assessments by performing/supporting quality rating activities on key changes and ensures resolution of defects.Implements Change Requests that arises during project implementation phase</li><li>Provides regular updates to project leadership and stakeholders on project status, risks, and issues, and conducting Pre-Program Increment (PI) planning meetings by preparing materials and documenting outcomes</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li><li>Crafts and enhances documentation of standardized procedures, workflow, architecture, design, deployments, and other components of a project.</li><li>Analyzes and manages reporting, using software to generate metrics, data discovery applications, dashboards, and scorecards, validating and/or modeling data so reporting is reflective of actuals.</li></ul>Minimum Qualifications<ul><li>Minimum of 5+ years of demonstrated experience in a Tier III/IV data center service delivery environmentsupporting and partnering with teams who work with IT service delivery as well as electrical / plant operations.&nbsp;</li><li>Core knowledge of critical space, facilities operations, and IT Service delivery in mission critical data center physical environments&nbsp;</li><li>Experience with infrastructure planning / implementation, critical asset life cycle management, IT Service Management, event response, audit/compliance, and other core business processes critical to a data center environment.</li><li>Demonstrated talent supporting implementations and/or use of infrastructure systems and platforms such as DCIM, Mission Critical IT platforms and integrations with building management systems.</li><li>Advanced Microsoft Office Suite skills.</li><li>Bachelor’s Degree in relevant field or equivalent experience.Preferred Qualifications</li><li>Solid grasp of the core functions that span a Data Center Infrastructure Service Delivery organization</li><li>Relevant certifications and/or experience with Agile/SAFe/Lean methodologies, ITIL, SDLC or DCIM</li><li>Experience with Application Programming Interface (APIs), RESTful services, and middleware platforms</li><li>Ability to successfully communicate with proficiency across streams and channels of business units and infrastructure teams at all levels.</li><li>Sets and maintains high standards for self and others modeling outcomes driven behaviors.</li><li>Demonstrable ability to influence toward core outcomes without direct responsibility/authority</li><li>Knows when to advance decisions to Leadership and when to make on-the-spot decisions.</li><li>Demonstrable time management skill and ability to progress work in parallel</li><li>Does not shy away from challenging goals and persists until commitments are met.</li><li>Acts on own initiative without being prompted.</li><li>Experience working with culturally diverse and/or geographically distributed teams</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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