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Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.<h4>Position: Senior Therapeutic Area Specialist, Neuroscience/MS (TAS)</h4><h4>Location: Field – Arlington, VA</h4>Position SummaryThe TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients.&nbsp;The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values.&nbsp;The TAS role is field-based. A TAS is anticipated to spend 100% of their time in the field with external customers.Key Responsibilities<ul><li>Portfolio Promotion</li></ul>- Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner. - Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients. - Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas. - Prepares and successfully implements comprehensive territory and account plans. - Proactively uses available tools such as CE^3 (once implemented) to derive insights and to dynamically inform call plans. Provides feedback on experience using these tools to leadership to enable continuous improvement.<ul><li>Fair &amp; Balanced Scientific Dialogue</li></ul>- Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy. - Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.- Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.- Maintains a high level of working expertise on emerging data for approved indications. - Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries. <ul><li>Cross-functional collaboration</li></ul>- Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.&nbsp; - Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.<ul><li>Complies with all laws, regulations, and policies that govern the conduct of BMS.</li></ul>Required Qualifications &amp; Experience- Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.- Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.- Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).- Experience in Neurology is preferred.- Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.- Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude.&nbsp;- Strong selling and promotional skills proven through a track record of performance.Key competencies desired<ul><li>Customer/commercial mindset</li></ul>- Demonstrated ability to drive business results.- Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.- Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.- Demonstrated resourcefulness and ability to connect with customers.<ul><li>Patient centricity </li></ul>- Understands the patient journey and experience.- Has a patient-focused mindset.<ul><li>Scientific Agility </li></ul>- Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.- Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.<ul><li>Analytical Capability:</li></ul>- Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.<ul><li>Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.</li><li>Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.</li><li>Ability to use CE^3 to generate insights and do dynamic call planning.</li></ul><ul><li>Technological Agility:</li></ul>- Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.- Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.<ul><li>Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.</li></ul>- Ability to use the Medical on Call technology effectively.-- Keeping up to date with technological advancements and changes.<ul><li>Teamwork/Enterprise mindset</li></ul>- Strong business acumen to understand and analyze business and market drivers and develop, execute, and adjust business plans.- Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.- Track record of balancing individual drive and collaborative attitude.- Holds a high level of integrity and good judgment, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures.<ul><li>As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Field - United States - US: $135,180 - $163,801&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>​Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at <a href="mailto:TAEnablement@bms.com" target="_blank">TAEnablement@bms.com</a>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1598158 : Senior Therapeutic Area Specialist, Neuroscience/MS - Arlington, VA

Bristol Myers Squibb

Senior Therapeutic Area Specialist, Neuroscience/MS - Arlington, VA

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

SALES CONSULTANT - AutoNation Honda Dulles

DevOps Automation Engineer IV US-VA-Arlington Job ID: 2025-2461 Type: Regular Full-Time # of Openings: 1 Category: Technology Arlington Overview It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.ARC is looking for a DevOps Automation Engineer IV to join our team! In this role, you will provide subject-matter expertise to product teams using an automated and template approach for deploying infrastructure required product stack. This role will be responsible for configuration management, infrastructure as code for environment consistencies and optimal infrastructure utilization of with direction from the Product Owner, the Solution Owner and technical guidance from Solution Architects and Developers. Responsibilities <ol><li>Support software development by implementing infrastructure as code and the necessary infrastructure to run the full product stack, including the multiple challenging projects that span over longer periods of time and support business critical initiatives. This includes VPCs, CI/CD (continuous integration and continuous deployment) recommendations and design for serverless and various container technologies. Provide a service-focused approach leveraging continuous process improvement. Participate in chaos testing to improve system resiliency. Mentor other engineers. Provide overall technical thought leadership to the rest of the DevOps team, and to ancillary teams working closely with DevOps.</li><li>Provide thought leadership on how supportability, scalability, and recovery for engineered solutions can be improved using new methods and tools. Provide resource consumption for the engineered solution. Ensure the overall technical solution is aligned with the business needs.</li><li>Drive the improvement of service costs while maintaining service level objectives and infrastructure automation to maintain a high level of velocity. Introduce new methods for auto-scaling technologies. Reduce the environment drift by leveraging and improving infrastructure as code and configuration management processes. May collaborate with ARC architecture and design teams on ways to improve development standards.</li><li>Consistently identify process improvements and identify ways to automate where manual tasks exist today. Identify and recommend new methodologies to provide the business with increased flexibility and agility.</li><li>Stay current with latest development tools, technology platforms and ideas, patterns, and methodologies applicable to the DevOps Automation space. Coach peers and other stakeholders by documenting and sharing knowledge and clearly articulating ideas and results.</li><li>Ensure operating costs for Cloud resources are properly tracked, reported, and alerted on, and recommend and perform cost optimization actions where applicable.</li></ol> Qualifications <ul><li>Bachelor’s degree in Computer Science or related engineering field; or equivalent experience</li><li>7+ years of infrastructure and/or Cloud administration role</li><li>5+ years of experience with full cycle application development (Full SDLC experience: design, development, delivery, etc.), </li><li>3+ years with Agile, Scrum, DevOps, XP, and Continuous Integration and Continuous Delivery</li><li>5+ years of experience implementing modern applications using:<ul><li>Cloud Based Solutions/Technologies (AWS, Google, Azure)</li><li>Account and resource management coupled with cloud accounting methodologies </li><li>Implementation of infrastructure as code, including orchestration and change management tools (Terraform, AWS CloudFormation, Ansible, Chef, Puppet, SaltStack, etc.)</li><li>Experience with Software Development Kits, command line utilities, YAML, JSON and various access methods of restful APIs</li><li>Experience with one minimum programming or scripting language (Python, NodeJS, Salt Stack, Bash, PowerShell, etc.)</li><li>DevOps tools including, but not limited to, GIT, GitLab CI/CD, Jira, Confluence, automated testing and deployment tools</li></ul></li><li>Proven knowledge of networking concepts, virtualization concepts, operating system internals, configuration management and system management</li><li>Proven ability to lead multiple resources through triaging events and ability communication after action reports</li><li>A passion for continuous improvement, reduction of mean time to resolution of issues, and demonstrable ability to lead others in these areas</li><li>Experience leading small technical teams to mentor and guide multiple-disciplined technical teams as well as peers</li><li>Team and company first mentality, willing to adjust priorities to meet predefined timelines and goals</li><li>Ability to discover and define non-functional requirements and to transform them into technical requirements and solution definition</li><li>Proven ability to influence technology strategy and best practices across peer and leadership groups to support an agile development culture</li><li>Outstanding communication skills (verbal and written) and ability to communicate with internal and external customers and all levels of management, including communicating technical information to nontechnical audiences</li><li>Strong intellectual curiosity to challenge what exists and explore what should be changed to best meet evolving business and market</li><li>A strong passion to support peers to help meet timelines on larger projects</li></ul> PI281126566

DevOps Automation Engineer IV

Software Security Engineer IV US-VA-Arlington Job ID: 2025-2454 Type: Regular Full-Time # of Openings: 1 Category: Security, Network and Risk Arlington Overview It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.ARC is looking for a Software Security Engineer IV to join our team! In this role, you will establish innovative programs to ensure secure software is created to support the development of products used by customers including airlines and travel agencies. You'll educate product teams in collaboration with Site Reliability Engineers and Solution Architects, and continue to advance the security function by leveraging best practices. You will be expected to influence engineers and architects across product teams to help design and develop solutions satisfying security requirements. You will interact with peers in Business Technology to improve and communicate the security vision and evolve our methodology. Responsibilities <ol><li>Maintain a roadmap for the Software Security Engineering program and lead efforts to mature and evolve it over time. Evolve programs over time to achieve desired results and mitigate risk, including providing meaningful insights on how security controls can be enhanced which will be shared with ARC leadership and auditors to show ongoing due diligence.</li><li>Influence workstreams regarding secure coding practices, process automation, key rotation, cryptography, access controls, and auditability.</li><li>Evangelize security best practices to the development organization.</li><li>Influence engineers and architects across the organization to assist in the creation of patterns, templates, and standards.</li><li>Ensure the threat pattern library is up to date and mitigating risk effectively.</li><li>Provide others with the latest information regarding security testing tools, trends, and secure coding practices through continual learning, maintaining certifications, and being plugged in to threat intelligence communities.</li><li>Recommend improvements to the overall security posture of the organization through technical and administrative controls.</li></ol> Qualifications <ul><li>Bachelor’s Degree in Computer Science or related field preferred, equivalent work experience considered; Master’s Degree preferred.</li><li>7+ years development experience working with languages such as JavaScript, Python, Java.</li><li>5+ years working in an Agile, DevOps, CI/CD environment.</li><li>3+ years working with static and dynamic analysis testing tools.</li><li>3+ years working in a security or risk capacity.</li><li>Cloud Based Solutions/Technologies (AWS, Google, Azure). AWS developer environment including, but not limited to, Lambda, API Gateway, DynamoDB, S3, CloudWatch.</li><li>Implementation of modern application and infrastructure design patterns, including micro-services and containers, disposable, reactive, stateless and distributed patterns.</li><li>Open source technologies including, but not limited to, NodeJS, OpenJDK, React, and NoSql DynamoDB database(s).</li><li>DevOps tools including Terraform/Cloud formation, GitLab pipeline, Jira, automated test and deployment tools.</li><li>Ability to lead projects and/or implement complex systems without management or teammate assistance.</li></ul>PM21 PI281069371

Software Security Engineer IV

Customer Relations Associate I (Ongoing Recruitment) US-VA-Arlington Job ID: 2025-2442 Type: Regular Full-Time # of Openings: 1 Category: Customer Operations and Support Arlington Overview We’re always looking to connect with talented individuals for future opportunities! This posting also helps us build a talent pool, so even if you’re not selected at this time, we may reach out as new roles open. If you're interested in being considered for future roles, we encourage you to apply today and get ahead of the hiring process!It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.ARC is looking for a Customer Relations Associate I - Product Support (CRA I). In this role you'll consistently provide high quality, professional, customer service in an informative and personable manner to customers seeking assistance with ARC products and services. You'll effectively decipher the customer's needs, determine the best solution, and clearly communicate that solution to the customer. Responsibilities <ol><li>Provide exceptional customer service based on the quality assurance call monitoring standards.</li><li>Meet, or exceed Key Performance Indicators (KPIs) monthly.</li><li>Multitask efficiently, i.e., working on multiple computer applications while responding accurately to customer’s telephone inquiries and/or emails.</li><li>Enter all customer inquiries into the call/problem tracking system (CRM) in a timely, detailed manner, while demonstrating strong business writing skills.</li><li>Resolve complex and difficult problems and issues with customers.</li><li>Provide ideas and feedback to management and coworkers about front-line situations during team meetings.</li></ol> Qualifications <ul><li>High School Diploma required; some college a plus</li><li>Previous call center experience desired</li><li>Bi-Lingual Spanish/English preferred</li><li>Proficient with Microsoft Office and/or general computer skills</li><li>Ability to type quickly</li></ul> PI281069382

Customer Relations Associate I (Ongoing Recruitment)

The Marketing Manager for New Developments reports to the Vice President of Corporate Marketing and Communications on the completion and execution of onboarding and other property-level marketing focused projects. This position will advance operational efficiency through strategic evaluation of marketing processes while closely collaborating with the marketing team, Property Management, and other internal and external partners to ensure streamlined, efficient, and comprehensive processes adhering to Mill Creek brand standards and achieving company goals.Essential Functions/Responsibilities include, but are not limited to<ul><li>Support the marketing workflow related to all property onboarding and disposition activity and other portfolio-wide marketing related projects. Ensure adherence to brand standards, compliance, and best practices.</li><li>Play active role in cross-functional teams and working effectively with internal and external partners/stakeholder to understand priorities and goals and manage stakeholder expectations.</li><li>Guide marketing projects from ideation to completion, focusing on streamlining processes, overall operational efficiency, and adherence to timelines.</li><li>Continue to define and improve on existing processes, utilizing current or identifying new solutions for better collaborative efforts and workflow.</li><li>Ensure marketing deliverables are on brand and on time to support internal partners and operational goals.</li><li>Refine existing processes and procedures reflective of best practices to successfully deliver projects to meet or exceed company and stakeholder expectations while also optimizing available resources.&nbsp;</li><li>Maintain knowledge of and ensure compliance with Equal Housing Opportunity/Fair Housing advertising rules, regulations and guidelines.</li><li>Additional responsibilities as determined by supervisor.</li></ul>Education and/or Experience<ul><li>Bachelor’s degree in business, marketing or appropriate related field preferred.</li><li>Three years of multifamily marketing experience required.</li></ul>Skills/Specialized Knowledge<ul><li>Must have excellent interpersonal and written communication skills, including the ability to use Microsoft products such as Word, Teams, Excel, Power Point as well as a comfort level and ability to work effectively with cross-functional team members, including senior and executive leadership.</li><li>Must be able to effectively multitask in a fast-paced work environment with consistently shifting priorities, while maintaining attention to details, deadlines, and budgets. This includes the ability to work independently and as part of team.</li><li>Must have working knowledge of Entrata, RentCafe or Yardi property management software.&nbsp;</li></ul>Other Requirements<ul><li>Travel up to 10 percent of time may be required.</li><li>Strong background and working knowledge of the multifamily real estate industry and an understanding of marketing &amp; training relative to day-to-day property operations and portfolio performance. </li><li>Knowledge of Smartsheet and/or Monday.com is a plus</li></ul>About the Benefits of joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyMarketingJobFunctionOverheadPayTypeSalaryTravelRequiredTrueTravelPercentage10

Mill Creek Residential

Marketing Manager - New Developments

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician Level II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. Anticipates and evaluates potential problems. This position strives to maintain the highest level of attention to the operational needs of the community.Essential Functions/Responsibilities<ul><li>Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards&nbsp;</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed&nbsp; units for the highest quality of work and superior presentation</li><li>Routinely perform duties to restore apartments to “make ready” status</li><li>Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects</li><li>Respond to resident requests in a timely manner, delivering excellent customer service</li><li>Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Education and/or Experience<ul><li>High School diploma or equivalent (GED) preferred</li><li>1-3 years’ experience performing maintenance duties</li><li>Multi-Family maintenance experience helpful</li><li>HVAC and CPO certification preferred</li></ul>Skills/Specialized Knowledge<ul><li>Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.</li><li>Accurately take measurements and perform basic arithmetic</li><li>General computer skills in Microsoft Office and property management based software</li><li>Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices</li><li>Safely use chemicals, paint, and general cleaning supplies\</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart</li></ul>About the Benefits of joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

Service Technician II- Alister Arlington Ridge

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician Level II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. Anticipates and evaluates potential problems. This position strives to maintain the highest level of attention to the operational needs of the community. Reports to: Service Manager/ Sr. Service Manager has primary oversite of the Service Technician Level II position. The Service/Sr. Service Manager has the responsibility to determine the exact "day-to-day" duties of the Service Technician. Decisions will take into account the Technician's skills, experience, career goals, and how the individual best fits the working requirements of the community.Essential Functions/Responsibilities • &nbsp; &nbsp;Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards &nbsp; • &nbsp; &nbsp;Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed &nbsp;units for the highest quality of work and superior presentation • &nbsp; &nbsp;Routinely perform duties to restore apartments to “make ready” status • &nbsp; &nbsp;Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems • &nbsp; &nbsp;Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects • &nbsp; &nbsp;Respond to resident requests in a timely manner, delivering excellent customer service • &nbsp; &nbsp;Promote safe work practices among on-site team • &nbsp; &nbsp;Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations • &nbsp; &nbsp;Address and complete all other duties as assigned • &nbsp; &nbsp;Embody the Mill Creek mission, values and brand promise in all that he or she doesEducation and/or Experience • &nbsp; &nbsp;High School diploma or equivalent (GED) preferred. • &nbsp; &nbsp;1-3 years’ experience performing maintenance duties • &nbsp; &nbsp;Multi-Family maintenance experience helpful • &nbsp; &nbsp;HVAC and CPO certification preferred&nbsp;Skills/Specialized Knowledge • &nbsp; &nbsp;Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own. • &nbsp; &nbsp;Accurately take measurements and perform basic arithmetic • &nbsp; &nbsp;General computer skills in Microsoft Office and property management based software • &nbsp; &nbsp;Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices • &nbsp; &nbsp;Safely use chemicals, paint, and general cleaning supplies • &nbsp; &nbsp;Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cartAbout the Benefits of Joining the Mill Creek Team• Competitive compensation • Comprehensive medical, dental, and vision • Employer-sponsored short- and long-term disability, life, and AD&amp;D insurance • 401(k) with employer matching • Paid time off benefits: vacation, sick time, holidaysJobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

Service Technician II - Alister Falls Church

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician Level II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. Anticipates and evaluates potential problems. This position strives to maintain the highest level of attention to the operational needs of the community.Essential Functions/Responsibilities<ul><li>Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards&nbsp;</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed&nbsp; units for the highest quality of work and superior presentation</li><li>Routinely perform duties to restore apartments to “make ready” status\</li><li>Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects</li><li>Respond to resident requests in a timely manner, delivering excellent customer service</li><li>Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Education and/or Experience<ul><li>High School diploma or equivalent (GED) preferred</li><li>1-3 years’ experience performing maintenance duties</li><li>Multi-Family maintenance experience helpful</li><li>HVAC and CPO certification preferred</li></ul>Skills/Specialized Knowledge<ul><li>Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.</li><li>Accurately take measurements and perform basic arithmetic</li><li>General computer skills in Microsoft Office and property management based software</li><li>Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices</li><li>Safely use chemicals, paint, and general cleaning supplies\</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart</li></ul>About the Benefits of joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

Service Technician II - Modera Falls Church

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the DCA Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:· Welcoming and providing access to our Card Members upon arrival at reception· Being accountable and taking ownership of the customer’s experience from beginning to end· Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer· Employing the Customer First philosophy in meeting customers’ needs and expectations· Providing concierge and lifestyle recommendation· Providing travel consultation and minimal reservation assistance· Accommodating needs of our Card Members, by partnering with our food and beverage lounge partnersLounge Hours of operation are from 5:00 AM – 9:00PM SUN - FRI / 05:00 AM - 7:00 PM SAT. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:· Minimum of 1 year recent experience servicing premium customers· Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)· Passion for servicing customers with proactive solutions· Exceptional communication skills, delighting the customer with every single interaction· The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received· Must exhibit the utmost professionalism and maintain a positive attitude in all interactions· The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment· Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do· Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment· Ability to utilize and switch from multiple technology platforms with ease· Adapt to an ever changing environment and being resilient· Ability to work flexible shifts including nights, weekends, and holidays is essential· Light to moderate lifting may be required for certain job tasksSalary Range: $25.50 to $26.75 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

145 Jobs in Manassas, VA, USA