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<p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Program Manager to work in FCAT (Fidelity Center for Applied Technology) in Durham, NC or one of our other approved regional sites!</p> <h3><strong>The Role</strong></h3> <p>As a Program Manager – Strategic Planning and Reporting, you are a strategic facilitator who supports program management, strategic planning and executive reporting efforts that help inform and drive FCAT’s near- and long-term outcomes. You will define and implement program management processes that foster transparency and enable informed decision-making across teams. You will leverage tools and data to provide visibility into the portfolio for FCAT leadership, support KPI measurements and quarterly reporting cycles, and design BI dashboards that deliver actionable analytics across FCAT. You will collaborate closely with leaders and teams to support strategic alignment that accelerates innovation and impact.</p> <h3><strong>Key Responsibilities Include</strong></h3> <p><strong>Strategic Planning</strong></p> <ul> <li>Establish and refine processes to regularly capture project roadmaps, risks, and resource needs </li><li>Facilitate quarterly planning and promote and standardize best practices across different groups </li></ul> <h3><strong>Stakeholder Alignment and Communication</strong></h3> <ul> <li>Serve as the primary liaison between cross-functional teams, executives, and partners to ensure transparency and alignment. </li><li>Facilitate regular status updates, steering committee meetings, and stakeholder reviews to maintain engagement and resolve conflicts. </li><li>Translate complex project data into clear, compelling narratives for diverse audiences. </li></ul> <h3><strong>Synthesis and Reporting of Data</strong></h3> <ul> <li>Aggregate and analyze project metrics to assess performance, identify trends, and inform decision-making. </li><li>Develop dashboards, confluence pages, presentations and other reporting formats that provide actionable insights to leadership and project teams. </li><li>Ensure data integrity and consistency across reporting platforms and project documentation. </li></ul> <h3><strong>Continuous Improvement</strong></h3> <ul> <li>Champion a culture of continuous improvement by identifying process inefficiencies and implementing best practices. </li><li>Stay current with industry trends, tools, and methodologies to enhance program management capabilities. </li></ul> <h3><strong>Program Management</strong></h3> <ul> <li>Monitor risks and timelines, proactively identifying variances and suggesting corrective actions. </li><li>Support vendor management and procurement processes to ensure cost-effective delivery and contractual compliance. </li></ul> <h3><strong>The Expertise and Skills You Bring</strong></h3> <ul> <li>Bachelors’ Degree in a relevant field with 10 or more years of related scrum master or technical project management experience; Certified Scrum Master certification preferred </li><li><strong>Proven Project Leadership</strong>: Over 10 years of demonstrated success in project management, with deep expertise in both traditional methodologies and agile practices. </li><li><strong>Technical Proficiency</strong>: Hands-on experience and high proficiency with project and collaboration tools including JIRA, Confluence, SharePoint, Microsoft 365, Miro and Power BI. </li><li><strong>Strategic Thinking</strong>: Ability to connect goals, objectives, roadmaps, and metrics in a standardized and scalable way across diverse teams and project types - especially within the context of emerging technologies and varied business outcomes. </li><li><strong>Exceptional Communication Skills</strong>: Ability to translate complex technical updates into concise executive summaries. </li><li><strong>Influence &amp; Collaboration</strong>: Exceptional networking and interpersonal skills, with a proven ability to influence and align diverse stakeholders across functions and levels. Strong team player and people-person. </li><li><strong>Vendor Management &amp; Procurement Acumen</strong>: Experience with vendor management and procurement systems, with the ability to navigate contracts, negotiations, and third-party coordination. </li><li><strong>Legal Risk Compliance (LRC) Engagement Experience</strong>: Prior exposure to LRC is highly desirable, with an understanding of its operational and strategic implications. </li><li><strong>Adaptability &amp; Learning Agility</strong>: Thrive in dynamic, cross-functional and ambiguous environments. Quick to grasp new concepts and passionate about emerging technologies and innovation. </li><li><strong>Innovation Lifecycle or Startup Experience</strong>: Prior exposure to startups or innovation is highly desirable, with an understanding of iterative development, rapid experimentation, and scaling new ideas. </li></ul> <h3><strong>The Team</strong></h3> <p>At the Fidelity Center for Applied Technology (FCAT), we help Fidelity’s clients and businesses conceptualize the possibilities of new ideas and emerging technologies to enhance the customer experience. FCAT is a centralized function whose mandate is to catalyze innovation across the firm. Our ideas begin with outside in research and academic partnership and evolve through user testing. They come to life through prototypes that lay the foundation for new products and services.</p> <p>For more information about FCAT, please visit the FCAT website.</p>

Fidelity TalentSource

Program Manager

<h3>Job Description:</h3><p><strong>The Role </strong></p><p>As a member of the User Experience Research Team, you will contribute to Fidelity’s future growth by understanding people and their needs. Your research will inform and inspire our business and design partners to improve current offerings and develop new products that help people achieve their financial goals. You will plan and conduct various types of qual and quant customer research, identify problems from the user’s point of view, develop insights and opportunity areas, and test new ideas for product-market fit. This role requires a motivated, high-potential individual with a growth mindset to collaboratively strategize and execute research studies. </p><p><strong>Responsibilities </strong></p><p>As a Senior UX Researcher, you will: </p><ul><li><p>Engage daily with Product, Design, and Content stakeholders to understand priorities and key initiatives </p></li></ul><ul><li><p>Scope qualitative and quantitative research studies with stakeholders, manager, and teammates and define how best to execute the work to answer research questions efficiently and effectively </p></li></ul><ul><li><p>Execute project work in collaboration with your manager and team </p></li></ul><ul><li><p>Share insights &amp; recommendations with stakeholders, ensuring that recommendations influence design decisions and improve user outcomes </p></li></ul><ul><li><p>Contribute to the UX Research community by participating in initiatives that improve our practices and processes </p></li></ul><p><strong>Your Expertise &amp; Skills </strong></p><ul><li><p>2+ years of UX Research or Bachelors and/or Masters in Design, Human Factors, Psychology, and/or related field preferred </p></li></ul><ul><li><p>Familiarity with the design and execution of qualitative and quantitative research methods, including 1:1 interviewing, concept testing, usability testing, heuristic evaluation, and survey design </p></li></ul><ul><li><p>Familiarity with the Jobs to Be Done framework </p></li></ul><ul><li><p>Ability to recommend appropriate research method &amp; approach, based on objectives and constraints </p></li></ul><ul><li><p>Ability to rapidly scope, execute, and deliver results with assistance from manager &amp; team </p></li></ul><ul><li><p>Strong written and verbal communication skills, with ability to analyze research data and share insights and recommendations succinctly, with actionable takeaways </p></li></ul><ul><li><p>Curiosity and confidence to ask questions that will uncover stakeholders’ true research needs </p></li></ul><ul><li><p>Excellent interpersonal skills to influence and build trust with users and stakeholders in product, design, and content </p></li></ul><ul><li><p>Ability to pivot in a complex environment </p></li></ul><ul><li><p>Ability to tie research insights and recommendations to business needs and problems with assistance from manager and team </p></li></ul><ul><li><p>Growth mindset – a strong desire to learn and improve, willingness and ability to give and receive feedback that improves deliverables and outcomes </p></li></ul><p><strong>Note: Fidelity is not providing immigration sponsorship for this position</strong></p><p><strong>The Team</strong> </p><p><strong>The Team </strong></p><p>Fidelity follows standard product-development frameworks that put user needs at the center of all that we do. As a Senior UX Researcher, you’ll be part of a 70-person Research &amp; Product Design Strategy community that identifies users’ unmet needs and guides Fidelity to build useful and usable digital products. Fidelity’s UXR leadership team is committed to coaching and advancing associates’ careers. UX Research is supported by a Research Ops team that manages recruitment, procurement, and project tracking. </p><h3>Certifications:</h3><h3>Category:</h3>Marketing<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Fidelity Investments

Senior UX Researcher

<h3><strong>HR Associate</strong></h3> <p>The Coordinator supports HR Operations processes and initiatives in support of Enterprise HR services. In this role, you will need to understand employee data, pay standards, and be able to execute deliverables in an operations environment. You will work with peers, payroll, and HR partners to quickly support and/or resolve situations. We will look for this role to provide recommendations for process improvements and seek opportunities to provide value added solutions to meet business needs and ensure end to end data integrity.</p> <p><br> The hourly pay rate range for this position is $27 per hour</p> <p><em>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</em></p> <h3><strong>The Expertise We’re Looking For</strong></h3> <ul> <li>1+ years of related experience </li><li>I9 processing experience preferred </li><li>Solid written and verbal communication skills; ability to keep others informed on a timely basis of changes, key events, and decisions that may affect them </li><li>Strong customer service and consultation skills </li><li>Demonstrates strong organization, accuracy skills, attention to detail, and time management skills </li><li>Ability to thrive in a fast-paced environment </li><li>Flexibility in work schedule to accommodate fluctuations in work volume </li><li>Experience with HRIS, Case or Knowledge Management systems is a plus </li><li>Basic Excel skills required </li></ul> <h3><strong>The Purpose of Your Role</strong></h3> <ul> <li>Weekly support of I9 processing </li><li>Maintenance of employee files through imaging </li><li>Handle general document retrieval requests </li><li>Provide information to Legal for Subpoenas and other compliance related requests </li><li>Process and mail weekly Termination letters </li><li>Respond to unemployment claim inquires </li><li>Scrub and image manager file documents </li></ul> <h3><strong>The Skills You Bring</strong></h3> <ul> <li>You will demonstrate basic analytical thinking and creative problem solving through research, analysis and problem resolution. </li><li>You will demonstrate the ability to manage multiple projects and work streams to meet deadlines. </li><li>You will understand employee data and pay impacting timelines. </li><li>You will build relationships with business partners in and outside of HR. </li></ul> <h3><strong>The Value You Deliver</strong></h3> <ul> <li>Deliver high quality services consistently </li><li>Understanding policy requirements to maintain data integrity </li></ul>

3 Marketing / Communications / PR Jobs in Durham County