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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Program Manager to work in FCAT (Fidelity Center for Applied Technology) in Durham, NC or one of our other approved regional sites! <h3>The Role</h3> As a Program Manager – Strategic Planning and Reporting, you are a strategic facilitator who supports program management, strategic planning and executive reporting efforts that help inform and drive FCAT’s near- and long-term outcomes. You will define and implement program management processes that foster transparency and enable informed decision-making across teams. You will leverage tools and data to provide visibility into the portfolio for FCAT leadership, support KPI measurements and quarterly reporting cycles, and design BI dashboards that deliver actionable analytics across FCAT. You will collaborate closely with leaders and teams to support strategic alignment that accelerates innovation and impact. <h3>Key Responsibilities Include</h3> Strategic Planning <ul> <li>Establish and refine processes to regularly capture project roadmaps, risks, and resource needs </li><li>Facilitate quarterly planning and promote and standardize best practices across different groups </li></ul> <h3>Stakeholder Alignment and Communication</h3> <ul> <li>Serve as the primary liaison between cross-functional teams, executives, and partners to ensure transparency and alignment. </li><li>Facilitate regular status updates, steering committee meetings, and stakeholder reviews to maintain engagement and resolve conflicts. </li><li>Translate complex project data into clear, compelling narratives for diverse audiences. </li></ul> <h3>Synthesis and Reporting of Data</h3> <ul> <li>Aggregate and analyze project metrics to assess performance, identify trends, and inform decision-making. </li><li>Develop dashboards, confluence pages, presentations and other reporting formats that provide actionable insights to leadership and project teams. </li><li>Ensure data integrity and consistency across reporting platforms and project documentation. </li></ul> <h3>Continuous Improvement</h3> <ul> <li>Champion a culture of continuous improvement by identifying process inefficiencies and implementing best practices. </li><li>Stay current with industry trends, tools, and methodologies to enhance program management capabilities. </li></ul> <h3>Program Management</h3> <ul> <li>Monitor risks and timelines, proactively identifying variances and suggesting corrective actions. </li><li>Support vendor management and procurement processes to ensure cost-effective delivery and contractual compliance. </li></ul> <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelors’ Degree in a relevant field with 10 or more years of related scrum master or technical project management experience; Certified Scrum Master certification preferred </li><li>Proven Project Leadership: Over 10 years of demonstrated success in project management, with deep expertise in both traditional methodologies and agile practices. </li><li>Technical Proficiency: Hands-on experience and high proficiency with project and collaboration tools including JIRA, Confluence, SharePoint, Microsoft 365, Miro and Power BI. </li><li>Strategic Thinking: Ability to connect goals, objectives, roadmaps, and metrics in a standardized and scalable way across diverse teams and project types - especially within the context of emerging technologies and varied business outcomes. </li><li>Exceptional Communication Skills: Ability to translate complex technical updates into concise executive summaries. </li><li>Influence &amp; Collaboration: Exceptional networking and interpersonal skills, with a proven ability to influence and align diverse stakeholders across functions and levels. Strong team player and people-person. </li><li>Vendor Management &amp; Procurement Acumen: Experience with vendor management and procurement systems, with the ability to navigate contracts, negotiations, and third-party coordination. </li><li>Legal Risk Compliance (LRC) Engagement Experience: Prior exposure to LRC is highly desirable, with an understanding of its operational and strategic implications. </li><li>Adaptability &amp; Learning Agility: Thrive in dynamic, cross-functional and ambiguous environments. Quick to grasp new concepts and passionate about emerging technologies and innovation. </li><li>Innovation Lifecycle or Startup Experience: Prior exposure to startups or innovation is highly desirable, with an understanding of iterative development, rapid experimentation, and scaling new ideas. </li></ul> <h3>The Team</h3> At the Fidelity Center for Applied Technology (FCAT), we help Fidelity’s clients and businesses conceptualize the possibilities of new ideas and emerging technologies to enhance the customer experience. FCAT is a centralized function whose mandate is to catalyze innovation across the firm. Our ideas begin with outside in research and academic partnership and evolve through user testing. They come to life through prototypes that lay the foundation for new products and services. For more information about FCAT, please visit the FCAT website.

Fidelity TalentSource

Program Manager

<h3>Job Description:</h3>The Role As a member of the User Experience Research Team, you will contribute to Fidelity’s future growth by understanding people and their needs. Your research will inform and inspire our business and design partners to improve current offerings and develop new products that help people achieve their financial goals. You will plan and conduct various types of qual and quant customer research, identify problems from the user’s point of view, develop insights and opportunity areas, and test new ideas for product-market fit. This role requires a motivated, high-potential individual with a growth mindset to collaboratively strategize and execute research studies. Responsibilities As a Senior UX Researcher, you will: <ul><li>Engage daily with Product, Design, and Content stakeholders to understand priorities and key initiatives </li></ul><ul><li>Scope qualitative and quantitative research studies with stakeholders, manager, and teammates and define how best to execute the work to answer research questions efficiently and effectively </li></ul><ul><li>Execute project work in collaboration with your manager and team </li></ul><ul><li>Share insights &amp; recommendations with stakeholders, ensuring that recommendations influence design decisions and improve user outcomes </li></ul><ul><li>Contribute to the UX Research community by participating in initiatives that improve our practices and processes </li></ul>Your Expertise &amp; Skills <ul><li>2+ years of UX Research or Bachelors and/or Masters in Design, Human Factors, Psychology, and/or related field preferred </li></ul><ul><li>Familiarity with the design and execution of qualitative and quantitative research methods, including 1:1 interviewing, concept testing, usability testing, heuristic evaluation, and survey design </li></ul><ul><li>Familiarity with the Jobs to Be Done framework </li></ul><ul><li>Ability to recommend appropriate research method &amp; approach, based on objectives and constraints </li></ul><ul><li>Ability to rapidly scope, execute, and deliver results with assistance from manager &amp; team </li></ul><ul><li>Strong written and verbal communication skills, with ability to analyze research data and share insights and recommendations succinctly, with actionable takeaways </li></ul><ul><li>Curiosity and confidence to ask questions that will uncover stakeholders’ true research needs </li></ul><ul><li>Excellent interpersonal skills to influence and build trust with users and stakeholders in product, design, and content </li></ul><ul><li>Ability to pivot in a complex environment </li></ul><ul><li>Ability to tie research insights and recommendations to business needs and problems with assistance from manager and team </li></ul><ul><li>Growth mindset – a strong desire to learn and improve, willingness and ability to give and receive feedback that improves deliverables and outcomes </li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe Team The Team Fidelity follows standard product-development frameworks that put user needs at the center of all that we do. As a Senior UX Researcher, you’ll be part of a 70-person Research &amp; Product Design Strategy community that identifies users’ unmet needs and guides Fidelity to build useful and usable digital products. Fidelity’s UXR leadership team is committed to coaching and advancing associates’ careers. UX Research is supported by a Research Ops team that manages recruitment, procurement, and project tracking. <h3>Certifications:</h3><h3>Category:</h3>MarketingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior UX Researcher

<h3>HR Associate</h3> The Coordinator supports HR Operations processes and initiatives in support of Enterprise HR services. In this role, you will need to understand employee data, pay standards, and be able to execute deliverables in an operations environment. You will work with peers, payroll, and HR partners to quickly support and/or resolve situations. We will look for this role to provide recommendations for process improvements and seek opportunities to provide value added solutions to meet business needs and ensure end to end data integrity. The hourly pay rate range for this position is $27 per hour Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. <h3>The Expertise We’re Looking For</h3> <ul> <li>1+ years of related experience </li><li>I9 processing experience preferred </li><li>Solid written and verbal communication skills; ability to keep others informed on a timely basis of changes, key events, and decisions that may affect them </li><li>Strong customer service and consultation skills </li><li>Demonstrates strong organization, accuracy skills, attention to detail, and time management skills </li><li>Ability to thrive in a fast-paced environment </li><li>Flexibility in work schedule to accommodate fluctuations in work volume </li><li>Experience with HRIS, Case or Knowledge Management systems is a plus </li><li>Basic Excel skills required </li></ul> <h3>The Purpose of Your Role</h3> <ul> <li>Weekly support of I9 processing </li><li>Maintenance of employee files through imaging </li><li>Handle general document retrieval requests </li><li>Provide information to Legal for Subpoenas and other compliance related requests </li><li>Process and mail weekly Termination letters </li><li>Respond to unemployment claim inquires </li><li>Scrub and image manager file documents </li></ul> <h3>The Skills You Bring</h3> <ul> <li>You will demonstrate basic analytical thinking and creative problem solving through research, analysis and problem resolution. </li><li>You will demonstrate the ability to manage multiple projects and work streams to meet deadlines. </li><li>You will understand employee data and pay impacting timelines. </li><li>You will build relationships with business partners in and outside of HR. </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Deliver high quality services consistently </li><li>Understanding policy requirements to maintain data integrity </li></ul>

HR Associate

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Marketing Associate is responsible for collaborating with the marketing team, onsite teams, and regional leadership to create customized tactical marketing strategies and ensure consistent deployment across their portfolio. They will partner with groups internal and external to implement a strategic marketing plan that aligns with community and portfolio goals.JOB DESCRIPTION<h4>Application period will close at 11:59pm EST on Friday, 1/3/2025</h4> *While this role offers a hybrid schedule, the hired candidate must reside in general Raleigh-Durham region* 1.&nbsp;&nbsp; &nbsp;Serves as primary marketing contact for Onsite and Operations teams for an assigned portfolio of sites.2.&nbsp;&nbsp; &nbsp;Provides ongoing marketing support to community teams, business leaders, and clients on a dedicated portfolio of assets. Develops tactical marketing campaigns and individual asset marketing strategies that promote each community’s brand and achieves its business goals over the life of the asset.3.&nbsp;&nbsp; &nbsp;Assists onsite teams with establishing and implementing social media strategy, email marketing, advertising websites, content and overall customer experience.4.&nbsp;&nbsp; &nbsp;Analyzes reports and presents marketing performance data to internal and external clients by gathering and researching available sources of business intelligence data, partnering with revenue management, and proactively monitoring asset status to set short- and long-range marketing plans.5.&nbsp;&nbsp; &nbsp;Communicates via webinars, live presentations, social media tools, website content, training manuals, and participation in major internal and external events to enhance engagement and satisfaction of internal and external clients.6.&nbsp;&nbsp; &nbsp;Recommends preferred design agencies, consults on creative scope of work, distributes requests for proposals, and project manages property branding initiatives to ensure high quality and timely completion of branding deliverables.7.&nbsp;&nbsp; &nbsp;Manages and organizes the storage of all marketing assets and maintains digital assets.8.&nbsp;&nbsp; &nbsp;Meets with advertising and marketing partners on a regular cadence, reviews proposed service contracts to confirm preferred rates and ideal service levels, recommends creative service providers, monitors and manages advertising suppliers for product performance and service quality, and fine tunes services/budgets in place as needed to achieve optimal results that support asset performance goals.9.&nbsp;&nbsp; &nbsp;Manages onboarding and offboarding of communities within assigned portfolio.10.&nbsp;&nbsp; &nbsp;Supports and collaborates on new business development regionally.11.&nbsp;&nbsp; &nbsp;Supports and contributes to marketing budget recommendations at each individual asset and monitors spend to align with ROI benchmarks.12.&nbsp;&nbsp; &nbsp;Provides technical guidance and support to onsite and corporate teams as well as colleagues to include troubleshooting challenges discovered as onsite teams audit digital ad channels for accuracy.13.&nbsp;&nbsp; &nbsp;Collaborates with our national, innovation, and in-house creative service teams to implement national initiatives and marketing technology at the site level.14.&nbsp;&nbsp; &nbsp;Senior role may be assigned based on experience and/or complexity of responsibilities assigned. #LI-SB1The salary range for this position is $65,000 - $70,000 Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

4 Marketing / Communications / PR Jobs in Durham, NC, USA