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About the job The User Experience Content team contributes to Fidelity.com, NetBenefits.com, our flagship mobile app, and other digital platforms that help users access and manage workplace benefits. These are among the most heavily trafficked financial services websites and mobile applications in the world. This team’s strength lies in its ability to view the experience holistically and connect customers with the right Fidelity products and services. As a UX Content Strategist, you’ll play a key role in shaping customer experiences—helping people understand complex financial topics and translating strategy into clear, effective digital content. This is your opportunity to solve a variety of communication challenges: from crafting UX copy for navigation and user flows, to writing concise, engaging educational and transactional content for mobile devices, and developing personalized messaging strategies that span entire customer journeys. You’re passionate about language, a natural collaborator, and thrive in partnership with experience designers. You’ll help guide projects from concept to completion, using data and analytics to test, iterate, and continuously improve content. The expertise and skill you bring <ul> <li> 5–7+ years of professional writing experience in UX writing, copywriting, or technical writing. Experience in financial services is a plus, but a strong portfolio that demonstrates your skills is essential. </li> <li> A versatile writer who can tailor messaging for diverse audiences—whether it’s individual investors, small business owners, or enterprise clients. </li> <li> A clear communicator who can break down complex topics into conversational, approachable language. </li> <li> A strategic thinker who can zoom out to see the big picture, then translate it into cohesive, connected content blocks. </li> <li> A curious collaborator who asks the right questions and works effectively with business partners, legal teams, and cross-functional stakeholders. </li> <li> Experience creating personalized content across mobile and web platforms. </li> <li> A team player with a track record of successful collaboration with Design, Marketing, and Product teams. </li> </ul> The hourly pay rate range for this position is $40.00 – $65.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Fidelity TalentSource

UX Content Strategist

<h3>Job Description:</h3>Research Operations Coordinator – Participant Recruiting The Role Are you passionate about improving research processes and creating exceptional participant experiences? Join our UX Research Operations team and help shape the future of consumer financial products! In this role, you’ll be driving participant recruiting for user research studies that influence design decisions and deliver meaningful impact. Collaborating with researchers, vendors, and internal partners, you’ll ensure smooth, compliant, and efficient recruiting workflows—making research happen! The Expertise and Skills You Bring You bring experience in research operations or participant recruiting, ideally within UX or market research. You’re skilled at coordinating multiple projects, building strong relationships, and solving problems proactively. Your ability to manage vendors, handle sensitive data securely, and navigate compliance requirements sets you apart. Familiarity with recruiting tools (e.g., UserTesting, User Interviews, dscout) and platforms like Jira, Miro, and Confluence is a plus. You thrive in fast-paced environments and are curious about finding innovative ways to improve processes. <ul><li>Preferred experience and skills include: </li></ul><ul><li>3+ years in research operations, participant recruiting, or related field </li></ul><ul><li>Strong interpersonal and project management skills </li></ul><ul><li>Excellent written and verbal communication </li></ul><ul><li>Understanding of data privacy regulations (GDPR, CCPA) </li></ul><ul><li>Experience in financial services or other regulated industries preferred </li></ul>Note: Fidelity is not providing immigration sponsorship for this position. The Team We are a UX Research Operations team dedicated to enabling world-class research in a highly regulated industry. Our mission is to empower researchers with tools, processes, and support that make recruiting participants seamless and compliant. We collaborate across UX, product, and technology teams to deliver insights that shape the future of consumer financial experiences. At Fidelity, we value efficiency, compliance, and user-centric design—and we’re committed to fostering a culture of learning, inclusion, and innovation. The base salary range for this position is $74,000-141,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Marketing

Fidelity Investments

Research Operations Coordinator

Alternatives Investment Reporting Analyst Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Alternatives Investment Reporting Analyst to work in Smithfield, RI! <h3>Job Description: The FI Organization is seeking an Investment Reporting Analyst with strong excel skills and knowledge of various 3rd party financial applications (e.g., Morningstar, MPI Stylus, Fi360, etc.). The analyst is responsible for responding to client and sales requests related to product comparisons across various characteristics and metrics. The analyst will partner and collaborate with our desk wholesalers to generate reports to aid in client education and decision-making across product types and asset classes. </h3> <h3>The Team</h3> Fidelity Institutional provides investment management services through investment professionals at financial institutions nationwide including wirehouses, regionals and independent broker/dealers, bank, trust companies, and insurance companies. The company offers Fidelity Advisor Funds, Variable Insurance Products (VIP) Portfolios, Fidelity Advisor 529 Plans, Systematic Investment Plans, Institutional Money Market funds, and a comprehensive line of retirement products and services in partnership with Fidelity’s Workplace Investing arm. Our clients are financial institutions and investment professionals (IPs). Our goal is to help our clients grow their business so that we can increase our assets under management, and our market share. <h3>The Expertise You Have</h3> <ul> <li>2+ years of investment, analysis, or product experience </li><li>Experience with Morningstar, Bloomberg or MPI Stylus </li><li>Excel skills </li></ul> <h3>The Skills You Bring</h3> <ul> <li>Maintains excellent communication and interpersonal skills </li><li>Excellent time management and interpersonal skills are critical to success </li><li>Demonstrates detailed and high-quality completion of work </li><li>Proven ability to successfully build and manage relationships with business partners </li><li>Track record of successful interactions and follow-up required </li><li>Ability to build internal partnerships and relationships in a team environment </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Leverage financial reporting software to build investment and portfolio analytics reporting that help clients to make investment decisions. </li><li>Help our sales and relationship management teams build more positive relationships with their financial advisor clients. </li></ul> <h3>COVID Work Policy</h3> Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. <h3>Dynamic Working – Post Pandemic</h3> Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. The hourly pay rate range for this position is $20 to $35 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Investment Reporting Analyst

<h3>Job Description:</h3>The User Experience Content (UXC) team contributes to Fidelity.com, NetBenefits.com, and our mobile apps that help people manage their investments, take advantage of their benefits, and plan for tomorrow. These are among the most heavily trafficked financial services websites and mobile applications in the world. This team’s strength is its ability to view the experience holistically and connect customers’ unique needs with the right Fidelity products, services, and resources to meet them.As a Principal in UX Content Strategy in Wealth, you’ll play a key role in shaping the type of help, guidance, and advice people receive at different service levels—whether they are self-directed or advised or a little of both—at all the touchpoints of their journey. You’ll translate sometimes sophisticated financial topics and strategies into clear, effective digital content that our customers can understand and that can help guide their conversations with advisors.You’ll work with marketing and product teams in a variety of ways: <ul><li>Craft marketing copy for product experiences and campaign landing zones.</li><li>Integrate thought leadership and education for contextual learning across primary journeys as well as develop tools that educate by doing.</li><li>Develop messaging based on audience segmentation and personalized data that drives new relationships and deepens existing ones.</li><li>Create sales tools with and for advisors that can be used to explain our products and services and the value they provide. </li><li>Propose UX solutions that make it clear what information we need from people and how we’d manage their money. </li><li>Drive content strategies that focus on business-critical objectives while ensuring the customer is at the center of everything we do.</li></ul>You’re passionate about language, a natural collaborator, and thrive in partnership with multi-faceted teams—marketing, experience designers, developers, legal and compliance officers, advisors, and investment management teams. You’re generally comfortable with advanced financial themes and can explain things like tax-loss harvesting, asset allocation, estate planning, and income protection, in ways that enhance comprehension and decision making. And you’ll help guide projects from concept to completion, using data and analytics to test, iterate, and continuously improve content.<h3>The expertise and skills you bring</h3><ul><li>5–7+ years of professional writing experience in UX writing, copywriting, or technical writing. Experience in financial services is essential, as is a strong portfolio that demonstrates your familiarity with the subject matter.</li><li>A versatile writer who can tailor messaging for diverse audiences with varying levels of understanding.</li><li>A dynamic individual contributor with experience driving projects with teams of 5 or more creatives.</li><li>A clear communicator who can confidently articulate and advocate for a point of view, while finding common ground with product leadership and legal partners when necessary.</li><li>A strategic problem solver who can zoom out to see the big picture, then translate it into cohesive content blocks that can fit all the details.</li><li>A curious collaborator who asks the right questions and works effectively with many different players and points of view.</li><li>Experience crafting personalized content and applying best-in-class UX across mobile and web platforms, not just articles.</li><li>A track record of delivering successful business results, balancing multiple priorities, and building trust with partners who rely on our expertise, fast.</li></ul>Note: Fidelity will not provide immigration sponsorship for this position <h3>Certifications:</h3><h3>Category:</h3>MarketingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal, User Experience Content Strategist

<h3>Job Description:</h3>The RoleDo you thrive on keeping things organized and making processes run like clockwork? Are you passionate about the power of phenomenal content in building brand credibility and engaging clients and prospects? In this role, you’ll be the backbone of our editorial operations, ensuring that our content libraries stay fresh, relevant, and impactful. You’ll partner not only within our editorial team but also across the broader marketing organization -- including digital, compliance, creative, and segment marketing teams -- to build and refine processes for content maintenance, performance tracking, and content updates. This collaboration will give you a direct hand in informing our editorial strategy and ensuring alignment across channels. If you’re passionate about working at the intersection of content excellence and data-driven insights, we’d love to hear from you! The Expertise and Skills You Bring We’re looking for a creative and analytical Editorial Operations and Marketing Manager to build and formalize how our content is managed throughout its lifecycle. This role is ideal for someone who enjoys putting structure around creative processes and is eager to learn and grow within a collaborative team of content creators and marketers. We’re excited to bring someone on who has:<ul><li>Minimum of 5 years working in publishing, content marketing, or general marketing and communications (internships included).</li><li>Strong analytical skills and experience developing dashboards and monitoring performance metrics, turning data into actionable insights that influence content strategy.</li><li>Familiarity with content management systems and performance tracking tools</li><li>Excellent written and verbal communication skills, including comfort collaborating with peers and senior team members.</li><li>Strong project management skills and ability to manage multiple projects with varied complexities simultaneously.</li><li>A passion for process improvement and proactively asking questions to provide the best solution.</li><li>Curiosity and an interest in learning about the Wealth Management industry. Financial services industry experience a plus, but not required.</li><li>Bachelor’s or Master’s degree in Marketing, Communications, Journalism, or related field (or equivalent experience)</li></ul> The TeamThe Wealth Management Editorial team is part of the Fidelity Institutional and Asset Management Marketing organization. Our dynamic and collaborative team is passionate about raising the voice of Fidelity in the marketplace and helping wealth management firms grow. We develop and deliver compelling points of view that provoke conversation, drive action, and ultimately help wealth management leaders and their teams navigate industry change. We partner with various groups across Fidelity Institutional and the larger Fidelity enterprise to ensure we bring the best to our customers every single day.<h3>Note: Fidelity will not provide immigration sponsorship for this position.</h3>The base salary range for this position is $74,000-141,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Marketing

Manager, Wealth Management Editorial

Human Resources Associate Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Human Resources Associate to work in Smithfield, RI, Merrimack, NH, or Westlake, TX,! The Role As a member of the TalentSource HR team, you will have the opportunity to partner with TA, HR, Fidelity TalentSource and with business partners across the firm in the management and delivery of high-quality HR support to our temporary employees and their hiring managers. The HR Associate performs administrative and HR Functions to support the offer and onboarding phases of the recruitment life cycle. The Expertise and Skills You Bring <ul> <li> 1+ years professional work experience; HR or recruiting experience considered a plus </li><li> Ability to work across a large organization and implement quickly against multiple priorities </li><li> Passionate about the candidate experience </li><li> Effective communication and time management skills </li><li> Ability to meet deadlines and balance multiple projects at a time </li><li> Develop and cultivate relationships with managers and provide HR consultation to guide and advise them on a wide range of issues </li><li> Strong sense of urgency, a high degree of accuracy, and are solution oriented </li><li> Ability to handle difficult situations with high standards of professionalism and confidentiality </li><li> Your organizational and customer focus skills are key strengths </li><li> Process focused with an ability to implement standards and improve processes </li><li> Quick to adapt to and implement process changes, evolving technology and performance standards </li><li> Demonstrable ability to be successful completing a broad range of work or topics </li><li> Self-motivated individual with a high attention to detail and ability to prioritize </li><li> Work with other team members and business partners on developing solutions to issues </li><li> Experience using MS Office, including Outlook, Excel, Word </li><li> Experience using SharePoint and OneNote is a plus </li><li> Bachelor’s degree preferred but not required </li></ul> The Team Fidelity TalentSource supports the hiring of over 4,000 temporary Fidelity associates! In this role, you will have a direct and positive impact on a variety of human resources needs in the hiring and support of our temporary and contingent workforce. Please see the below pay rate range for the work location of Rhode Island only: $25.00-$27.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

6 Marketing / Communications / PR Jobs in Rhode Island