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ABOUT THE AMERICAN MATHEMATICAL SOCIETYThe American Mathematical Society (AMS), founded in 1888, is a non-profit membership organization that is dedicated to advancing research and connecting the diverse global mathematical community through our publications, meetings and conferences, MathSciNet, professional services, advocacy, and awareness programs. &nbsp;The AMS has 30,000 members worldwide and offices in Rhode Island, Michigan, and Washington, DC.WHY WORK AT THE AMSAt the AMS we value excellence, inclusivity and teamwork. We work at the forefront of advancing and connecting the diverse mathematical community worldwide, and we are seeking curious, innovative, collaborative individuals to join our team.<ul><li>Excellent work-life balance with potential for hybrid work</li><li>Generous benefit offerings including:<ol><li>9.5% employer contribution to 403(a) Retirement Plan&nbsp;</li><li>100% employer-paid Life, AD&amp;D, Short- and Long-Term Disability Insurance</li><li>Medical and dental coverage with employer cost share&nbsp;</li><li>Voluntary vision, Life/AD&amp;D, and Long-term Care Insurance available through payroll deduction</li></ol></li><li>12 paid holidays&nbsp;</li><li>Generous paid time off</li><li>Technology equipment reimbursement for applicable roles</li><li>Tuition reimbursement</li><li>Commitment to equity, diversity, inclusion and a welcoming environment</li></ul>SUMMARY:The Senior Integrated Marketing &amp; Communications Specialist collaborates closely with the Director of Communications and Marketing to plan and execute strategic marketing initiatives that advance the American Mathematical Society’s brand visibility, audience engagement, and membership growth. This role supports the operational oversight of marketing initiatives and collaborates cross-functionally with departments to ensure integrated marketing strategies.ESSENTIAL FUNCTIONS:<ul><li>Develop integrated marketing plans that align with AMS’s strategic goals and revenue objectives.</li><li>Ensure campaigns are consistent across all channels (digital, print, social, email, events, etc.).</li><li>Align marketing strategies with audience insights, brand positioning, and organizational priorities.</li><li>Orchestrate messaging across platforms to ensure consistency.</li><li>Manage timelines and deliverables for multichannel campaigns.</li><li>Partner with internal departments (e.g., programs, membership, government relations, meetings, Equity, Diversity, and Inclusion) to promote initiatives.</li><li>Stay current on marketing best practices and emerging trends and integrate innovative techniques into AMS’s marketing strategies.</li><li>Track and analyze campaign performance using KPIs.<ul><li>Collaborate closely with cross-functional teams, including Meetings and Conferences, Membership, Equity, Diversity, and Inclusion, Programs and Professional Services, and Government Relations, to promote the Society’s brand.</li><li>Ensure all marketing materials adhere to brand standards.</li><li>Help evolve brand guidelines as needed in response to strategic shifts.</li></ul></li></ul>TRAVEL:&nbsp;10-30%travel domestically (internationally on occasion)INTERNAL AND EXTERNAL RELATIONSHIPS:<ul><li>Internal: Report to Director of Communications and Marketing; work with staff in other departments to plan and implement communications strategies; cooperate with staff in other departments on relevant projects.</li><li>External: Work with relevant AMS committees and officers on marketing issues; communicate with AMS members and representatives of other organizations</li></ul>SUPERVISORY RESPONSIBILITIES:<ul><li>None&nbsp;</li></ul>QUALIFICATIONS: &nbsp;<ul><li>Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.</li><li>Minimum of four years of experience in marketing, communications, or a related field.</li><li>Proven track record of developing and executing successful marketing and communication strategies.</li><li>Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively to diverse audiences.</li><li>Strong analytical and problem-solving skills, with experience in using data and metrics to drive decision-making.</li><li>Proficiency in content management systems, social media platforms, and digital marketing tools.</li><li>Experience in the nonprofit sector and/or membership organizations is highly desirable.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to analyze data and make strategic decisions based on insights.</li><li>Ability to conceptualize surveys and make informed decisions based on the results.</li><li>Proficiency in marketing and membership management software and CRM systems.</li><li>Knowledge of marketing and communication strategies.</li><li>Ability to work collaboratively with staff, volunteers, and external stakeholders.</li></ul>ATTRIBUTES AND COMPETENCIES:&nbsp;The following attributes and competencies are indicators of the skills and/or behaviors necessary to successfully perform the essential functions of the position:<ul><li>Passion for the mission and values of the American Mathematical Society</li><li>Innovative and results-oriented mindset</li><li>Strong problem-solving skills and attention to detail</li><li>Strong communication skills</li><li>High level of integrity and professionalism</li><li>Responds positively to changes in the organization and the workplace</li><li>Demonstrates flexibility in responding to work demands</li><li>Demonstrates and communicates respect for the opinions and beliefs of other people at all levels and fosters a climate of mutual respect</li><li>Plans and organizes work effectively</li><li>Accepts accountability for job performance and results</li><li>Works effectively with others in a variety of settings</li><li>Uses communication tools effectively (e.g., presentation, verbal, writing, relationship building, negotiating, listening) to meet the needs of audience and/or situation</li><li>Maintains professional composure in challenging situations</li><li>Exercises discretion in identifying, handling, and safeguarding confidential information</li><li>Addresses issues constructively, building cooperative relationships within and across departments</li><li>Receptive to feedback and willing to try different approaches in order to achieve the best results</li></ul>PHYSICAL DEMANDS:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Duties performed cause light fatigue of eyes, fingers, or other faculties due to long periods of standing, sitting or repetitive motion.</li><li>Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices.</li></ul>WORK ENVIRONMENT/CONDITIONS:&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Typical office environment, climate-controlled, minimal noise.</li><li>Performing primarily sedentary work with limited physical exertion and lifting up to 40 lbs.</li><li>Extended work hours may be required to meet project deadlines or resolve unexpected problems.</li></ul>Affirmative Action/EEO StatementThe American Mathematical Society is committed to creating a diverse environment and is proud to be an equal opportunity employer. The AMS supports equality of opportunity and treatment for all individuals, regardless of sex, gender identity or expression, race, color, national or ethnic origin, religion or religious belief, age, marital status, sexual orientation, disability status, economic background, veteran, or immigration status, or any other social or physical component of their identity.Other duties disclaimer:&nbsp;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. It is not intended as an employment contract.

American Mathematical Society

SR. Integrated Marketing & Communications Specialist

The Team: The Health and Benefits Accounts Domain within the Fidelity Healthcare Group is looking for an expert client facing program manager to help coordinate outreach to Workplace Clients (Employers). This outreach will include a process to review and confirm the employee digital experience to request opening a Fidelity Health Savings Account (HSA) offered by their Benefits Administrator or similar enrollment solution. The Role: In this role, you will be a member of the HSA Product Area with responsibility for client engagement, reviewing and capturing data to help ensure Fidelity is opening accounts for employees of Workplace Clients in accordance with the agreement set forth between Fidelity and the Client. You will have the opportunity to work directly with Fidelity’s relationship management team and our Workplace Clients to capture insights, trends, and customer feedback on how Fidelity could improve our customer experience. The Expertise We Are Looking For: <ul> <li>Bachelor’s Degree required</li> <li>5+ years client service or client/vendor relationship management experience</li> <li>Understanding of the Health Savings Account (HSA) product and brokerage account opening experience is a plus</li> </ul> The Skills you Bring: <ul> <li>Proven expertise working with large client (employer) relationships, leading discussions, responding to questions, and overcoming objections.</li> <li>Strong experience advocating for the needs of clients.</li> <li>Meticulous project/program management skills are needed to coordinate and complete several unrelated tasks in a timeline desired by the business.</li> <li>Curious and analytical with a customer-centric approach to help overcome client objections and share alternatives to help improve alignment across Fidelity and our Clients.</li> <li>Positive relationship building, interpersonal and influencing skills to stay in sync with team members across Fidelity.</li> <li>Experience leading, influencing, and motivating colleagues without formal authority, and have a history of delivering extraordinary outcome for clients and the business.</li> </ul> The Value you Deliver: <ul> <li>Ensure Fidelity’s product offering remains aligned with industry regulations.</li> <li>Support the success of continued Fidelity HSA account growth through bulk account opening solutions available to Workplace Clients.</li> <li>Provide clear and timely follow-up to all client questions and concerns.</li> <li>Define, refine, and communicate the progress of the initiative to Fidelity team members.</li> <li>Discover and prioritize approach to client outreach which balances a positive client experience and timeliness of overall process.</li> <li>Routinely engage Fidelity Legal, Risk and Compliance to discuss new account opening considerations, proposals and options requested by our Clients. Advocates for clients to ensure any novel solutions or exceptions follow industry regulations, are well-documented and are consistent with Fidelity policy &amp; procedures.</li> </ul> How Your Work Impacts the Organization Health Savings Accounts are a fast-growing product offering across Fidelity. Your work will have a direct impact on the overall attractiveness of our offering to current and prospective clients. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation. Please see the below pay rate range for the work location of Smithfield, RI only: $71.00-91.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Fidelity TalentSource

Program Manager

The Role Do you like to tackle problems and feel the need to constantly challenge yourself? Are you looking for a role where you have latitude to think differently and are encouraged to be constantly innovating? Do you enjoy math and Excel, and do you have the drive to be consistently improving to help participants? Under minimal supervision, the Senior Pension Administrator will be responsible for accurate and timely processing of moderate to high complexity calculations and/or transactions in a multi-client environment. They learn to execute employee information and financial transactions on several Fidelity systems within each client’s respective database. The Senior Pension Administrator interacts with many different groups within Fidelity and is a key contributor to the team environment and overall effective services provided to Fidelity’s client base. This role will use Defined Benefit specific and client specific procedures when researching and processing calculations to ensure accuracy and timeliness of all work. The Team You will have the ability to lead many of the Strategic Initiatives throughout the DB Organization. Your decision making and ability to influence will be a major driver behind meeting the Intermediate and Long-Term Goals of the organization. You'll have the opportunity to Inspire Change and the expectation to be a key catalyst in how our organization meets the evolving needs of Our Participants and Clients! The Expertise You Have <ul> <li>Bachelor’s Degree (Mathematics, Finance or Business preferred) or equivalent work experience </li><li>Defined Benefit knowledge and experience is a plus, but not required. Associates will be given training on DB and calculations which will be required to be successful in the role. </li></ul> The Skills You Bring <ul> <li>Strong math, analytical and intuitive skills. Ability to build calculation tools </li><li>Motivated and committed to precision; positivity and “can do” work ethic </li><li>You're a great teammate, and meet individual timeliness and accuracy goals </li><li>Ability to adapt to an evolving environment </li><li>Strong organizational skills and attention to detail </li><li>High integrity and discretion to ensure the confidentiality of sensitive client data </li><li>Demonstrate initiative in solving problems and implementing solutions </li><li>Ability to work independently </li><li>Strong PC Software skills (i.e. Excel, Outlook, and Word) </li><li>Strong communications skills </li></ul> The Value You Deliver <ul> <li>Play an integral role servicing existing and new clients in defined benefit retirement plan administration, including a full range of administrative and operational support services to a variety of defined benefit clients and plan participants in a fast paced and time critical environment </li><li>Process various types of calculations and disbursement set ups, meeting timeliness and accuracy standards </li><li>Review and triage all participant requests to determine correct resolution and routing. Manage and monitor workflows </li><li>Interpret plan rules to ensure correct calculations and disbursements. Build calculation tools. </li><li>Analyze and process transactions to ensure proper quality standards for calculations, disbursements and data updates </li><li>Contact participants to explain calculations or resolve participant/client related issues. This could be by phone or letters and forms </li><li>Support external client and internal audit requests by providing requested documentation, conducting research and answering questions as a client and plan expert </li><li>Manually calculate and review pension benefits for plan participants </li><li>Support the monthly testing of various systems upgrades and releases </li><li>Participate in special departmental projects </li></ul> How Your Work Impacts the Organization You will have the ability to lead many of the Strategic Initiatives throughout the DB Organization. Your decision making and ability to influence will be a major driver behind meeting the Intermediate and Long-Term Goals of the organization. You'll have the opportunity to Inspire Change and the expectation to be a key catalyst in how our organization meets the evolving needs of Our Participants and Clients! Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation. The hourly pay rate range for this position is $30.00 - $35.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Senior Pension Administrator

<h3>Job Description:</h3>The RoleAs a Senior Manager in Consumer Strategy &amp; Segment Marketing (CSSM) you blend business analysis and marketing expertise with a passion for uncovering consumer insights. Working collaboratively within a cross-functional team and in close partnership with your Manager/Team Lead, you will use your expertise to support the development of actionable consumer marketing strategies that differentiate Fidelity offerings in the market and drive meaningful consumer value and business outcomes. One key deliverable of this role is the strategic marketing brief that guides channel, messaging and activation activities.Your initial work will be supporting Fidelity’s crypto team in three key areas: 1) Contributing to go-to-market efforts in support of new products and features; 2) Driving strategy for crypto education content and programs; 3) Partner with product teams on new offerings to provide customer insight/perspective, influence user experience, and craft messaging.You will report to a Vice President or Team leader who oversees a team of 5-10 other CSSM Associates.The Expertise and Skills You Bring<ul><li>BA/BS required </li><li>8+ years of relevant marketing/management/strategy experience</li><li>Financial services experience preferred </li><li>Cryptocurrency/blockchain experience preferred, but interest in cryptocurrency/blockchain is required</li><li>Experience contributing to the development of marketing strategies across customer acquisition and client development; segmentation development, design target development; digital experience and customer journey mapping </li><li>Experience utilizing consumer research and deriving actionable consumer insights research and data analysis to inform the development of new hypotheses, opportunity exploration, business case development, differentiated marketing strategies, and program execution </li><li>Able to deliver concise written and verbal communications grounded in data and insights to influence decision-making</li><li>Contribute to story-telling using qualitative and quantitative data, market trends, business insights and other inputs in a cohesive narrative to inform marketing strategy development </li><li>Ability to successfully collaborate with and influence multiple business and marketing stakeholders at different levels to develop marketing strategies and align on implementation plans</li><li>Intellectually curious and appreciate learning new skills and capabilities </li><li>Proactive: able to navigate ambiguity and take action with consultation and guidance from your Team Lead to drive results across teams and lines of business. Contributes to identification of new opportunities and ideas with data-driven insights and recommendations </li></ul>The TeamThe Consumer Strategy &amp; Segment Marketing Team (CSSM) is part of the Marketing &amp; Social Platforms domain. The team works across business and marketing and partners closely with other commercialization functions and teams at all stages of the product lifecycle (new offerings à scaled solutions) and in service of customer acquisition and client development objectives. At our core, we represent the voice of the customer and are focused on helping Fidelity offer the right products to the right customers with differentiated value propositions and positioning to drive commercial success.<h3>Certifications:</h3><h3>Category:</h3>MarketingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior Manager, Consumer Strategy & Segment Marketing (CSSM)

POSITION: &nbsp;Marketing and Library Relations StrategistLOCATION: &nbsp;Providence, Rhode IslandABOUT THE AMERICAN MATHEMATICAL SOCIETYThe American Mathematical Society (AMS), founded in 1888, is a non-profit membership organization that is dedicated to advancing research and connecting the diverse global mathematical community through our publications, meetings and conferences, MathSciNet, professional services, advocacy, and awareness programs. &nbsp;The AMS has 30,000 members worldwide and offices in Rhode Island, Michigan, and Washington, DC.WHY WORK AT THE AMSAt the AMS we value excellence, inclusivity and teamwork. We work at the forefront of advancing and connecting the diverse mathematical community worldwide, and we are seeking curious, innovative, collaborative individuals to join our team.<ul><li>Hybrid work policy and excellent work-life balance</li><li>Generous benefit offerings including:<ol><li>9.5% employer contribution to 403(a) Retirement Plan&nbsp;</li><li>100% employer-paid Life, AD&amp;D, Short- and Long-Term Disability Insurance</li><li>Medical and Dental coverage with Employer cost share&nbsp;</li><li>Voluntary Vision, Life/AD&amp;D, and Long-term Care Insurance available through payroll deduction</li></ol></li><li>12 paid holidays&nbsp;</li><li>Paid time off starting at 21 days/ year</li><li>$500 Computing benefit to be used for set up of home office (for applicable roles)</li><li>Tuition Reimbursement</li><li>Commitment to equity, diversity, inclusion and a welcoming environment</li></ul>SUMMARY:The Marketing &amp; Library Relations Strategist, will execute the vision and strategy for the AMS ‘s wide-ranging portfolio of publishing products, including books, e-books, journals, MathSciNet, and electronic products. This position is also responsible for developing, writing and coordinating promotions of AMS products via all available venues.ESSENTIAL FUNCTIONS:<ul><li>Execute targeted promotions to the library market with focus on eBook collections, Journals, and databases&nbsp;</li><li>Manage relations with librarians directly, as a supporting member of the Physics-Astronomy-Mathematics Division of the Special Library Association, and through our relationships with Consortia</li><li>Manage the Librarian Newsletter and other key communication channels&nbsp;</li><li>Coordinate renewal/retention/cross-selling campaigns with Customer Service and agents</li><li>Journal author/editor/reviewer relations – develop campaigns to promote our journal content</li><li>Collaborate across departments. &nbsp;Participate in several collaborative groups that have representatives from many different departments in order to provide a cohesive marketing and promotion of AMS products</li><li>Influence product or site design, ensuring that AMS products are represented within relevant channels and customer communities</li><li>Engage social marketing techniques to drive usage and sales&nbsp;</li><li>Plan, coordinate and implement promotion/marketing plans for current and future AMS products including assessment of those efforts</li><li>Responsible for marketing and promotion of AMS presence at exhibits and conferences</li><li>Assist with budgeting for marketing and promotional efforts</li><li>Some professional travel required.</li><li>Perform other or similar related duties as requested or assigned</li></ul>INTERNAL AND EXTERNAL RELATIONSHIPS:<ul><li>The MLRS will work closely with internal staff at all levels in addition to communicating with external members of the marketing and publishing communities in order to identify marketing and promotional opportunities.</li></ul>SUPERVISORY RESPONSIBILITIES:<ul><li>None</li></ul>QUALIFICATIONS:&nbsp;To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Bachelor’s degree&nbsp;</li><li>Minimum 2 years of experience in marketing and publishing required, experience marketing to libraries strongly preferred</li><li>Experience with non-profit, academic/professional society publishing preferred</li><li>Strong understanding of marketing and branding strategies and execution</li><li>Eye for effective design aesthetic and strong writing skills</li><li>Excellent project management skills, including work prioritization, planning, and task delegation</li><li>Talented at handling competing priorities under pressure</li></ul>ATTRIBUTES AND COMPETENCIES:&nbsp;The following attributes and competencies are indicators of the skills and/or behaviors necessary to successfully perform the essential functions of the position:<ul><li>Demonstrates understanding of organization’s mission, structure, culture, and constituencies</li><li>Demonstrates knowledge of own department’s work activities and mission; understands how own job impacts work of department</li><li>Responds positively to changes in the organization and the workplace</li><li>Demonstrates flexibility in responding to work demands</li><li>Demonstrates and communicates respect for the opinions and beliefs of other people at all levels and fosters a climate of mutual respect</li><li>Plans and organizes work effectively</li><li>Accepts accountability for job performance and results</li><li>Works effectively with others in a variety of settings</li><li>Uses communication tools effectively (e.g., presentation, verbal, writing, relationship building, negotiating, listening) to meet needs of audience and/or situation</li><li>Maintains professional composure in challenging situations</li><li>Exercises discretion in identifying, handling, and safeguarding confidential information</li><li>Addresses issues constructively, building cooperative relationships within and across departments</li><li>Receptive to feedback and willing to try different approaches in order to achieve the best results</li></ul>PHYSICAL DEMANDS:&nbsp;The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Duties performed cause light fatigue of eyes, fingers, or other faculties due to long periods of standing, sitting or repetitive motion</li><li>Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices</li></ul>WORK ENVIRONMENT/CONDITIONS:&nbsp;The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>Typical office environment, climate-controlled, minimal noise</li><li>Performing primarily sedentary work with limited physical exertion and lifting up to 10 lbs.</li><li>Extended work hours may be required to meet project deadlines or resolve unexpected problems</li><li>Some travel required</li></ul>Affirmative Action/EEO StatementThe American Mathematical Society is committed to creating a diverse environment and is proud to be an equal opportunity employer. The AMS supports equality of opportunity and treatment for all individuals, regardless of sex, gender identity or expression, race, color, national or ethnic origin, religion or religious belief, age, marital status, sexual orientation, disability status, economic background, veteran, or immigration status, or any other social or physical component of their identity.Other duties disclaimer:&nbsp;Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. It is not intended as an employment contract.

Marketing & Library Relations Strategist

<h3>Job Description:</h3>Please Note: We are unable to consider visa sponsorship for this role.As a Senior Manager, Owned Marketing, you will be responsible for development of Owned Channel strategy, recommendations and implementation, including decisioning which combination of owned channels and messages are most appropriate for the target audience and strategic communication objectives. Owned channels include email, web &amp; mobile messaging, landing page, and representative communications). You will be aligned to product area(s) and will use customer insights, channel best practices and test and learn results to improve our communications and deliver a more robust experience that drives business results and enables a flawless customer experience. You will be a member of a team responsible for coordinating and supporting marketing campaigns and Owned Channel initiatives.This requires a self-starter with attention to detail as well as strong collaboration, communication, and problem-solving skills. The ideal candidate will have prior marketing communications and/or agency experience as well as a background working within the financial services category.The Channel Expertise We’re Looking For<ul><li>Bachelor’s Degree</li><li>Agency experience a plus</li><li>Experience with Agile principles a plus</li><li>Experience working in a fast-paced, highly matrixed environment with multiple priorities, ability to meet deadlines and manage risks</li><li>Understanding of email marketing, customer journey mapping, and how email interacts with other channels to improve customer engagement.</li><li>Experience leading owned campaigns, including being a champion of standard processes, defining the targeting and test plan strategy, coordinating with execution partners, and pulling results from dashboards to determine campaign effectiveness.</li><li>Ability to see the 'storyline' in data and use data to make strategic recommendations and drive a channel learning agenda</li><li>Demonstrated ability to confidently interact with and influence leaders and peers</li><li>Diligent problem solver who provides clear direction and maintains clear communication with others about the work and results</li><li>Passion for being customer focused</li><li>Demonstrated innovative thinking and smart risk taking</li></ul>Qualifications<ul><li>Bachelors or equivalent with 8+ years of experience or Masters with 6+ years of experience in marketing, advertising and/or marketing communications.</li><li>Experience working with data &amp; analytics teams and technology teams to build and launch new capabilities to test and deploy communications</li><li>Excellent PowerPoint, Excel, Outlook, Word skills required. Prior experience with JIRA and SalesForce Marketing Cloud a plus.</li><li>Knowledge of Financial Service Industry and our Products and Services preferred</li><li>Ability to thrive in a fast-paced environment and are easily adaptable to change</li><li>Business/Technical Knowledge: Applies advanced knowledge of concepts, theories, and practices of professional/technical discipline.</li><li>Business Contribution/Impact: Leads projects/work activities with functional/divisional impact.</li><li>Problem Solving: Solves a variety of problems, typically of complex scope with minimal reference to established policies and procedures.</li><li>Analysis: Provides complex analysis and advice to division/functional management.</li><li>Decision Making/Autonomy: Makes decisions based on theory or concepts when solving problems of highly complex or technical nature.</li><li>Leadership: Provides leadership and general direction to work/project/process team. Identifies capabilities required within team and develops plan to reduce gaps.</li><li>Interpersonal Contact: Is involved in matters which involves the exchange of non-routine information. Requires the use of common courtesy, tact, and discretion to maintain cooperative associations. May involve the use of technical language.</li></ul>The Purpose of Your RoleDrive Owned marketing initiatives for the Fidelity Wealth Management marketing acquisition and migration team. These initiatives will include content, promotional, and service communications across owned channels. As a member of the Channel Marketing team, they will inform channel strategy and implement owned channels while staying focused on customer experience, channel best practices, efficiency, quality and driving business results.The Skills You Bring<ul><li>Proven experience implementing Owned marketing campaigns– with specific emphasis on email, .com, targeting onsite messages, and mobile.</li><li>Outstanding project/program management, and problem-solving capabilities, with the ability to handle multiple initiatives at once</li><li>Ability to successfully handle challenges and build trust in every interaction</li><li>Resourceful, self-sufficient, effective problem solver and troubleshooter even in the face of ambiguity.</li><li>Ability to challenge the norm and drive innovation</li><li>Energized about working collaboratively with an appreciation for the value of diverse opinions and different skills</li><li>Understand and appreciate the impact of data and an ability to pull, analyze, interpret and apply it effectively</li><li>Excellent written and verbal communication skills and ability to communicate clearly and concisely</li><li>Shown dedication to cross-functional collaboration in agile, client-centric, fast paced environment</li></ul>The Value You DeliverThe Senior Manager works closely with the cross-functional team to lead and coordinate Owned programs supporting team initiatives. This role is primarily responsible for advocating for the Owned email and 1:1 marketing strategy and the customer experience across the projects you lead, working closely with Communications Strategy, Creative, Paid Channel, Production and Project Management teams.How Your Work Impacts the OrganizationYou will partner with the larger marketing and analytics team to ensure each marketing initiative builds upon the past and continues to drive incremental business outcomes, while delivering high quality experiences for our customers.<h3>Certifications:</h3><h3>Category:</h3>MarketingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Channel Marketing (Owned)

<h3>Job Description:</h3>About the job The User Experience Content team contributes to Fidelity.com, NetBenefits.com, our flagship mobile app, and other digital platforms that help users access and manage workplace benefits. These are among the most heavily trafficked financial services websites and mobile applications in the world. This team’s strength lies in its ability to view the experience holistically and connect customers with the right Fidelity products and services.As Vice President of User Experience Content Strategy, you will be responsible for shaping compelling digital experiences by designing and driving content strategies across Fidelity’s digital channels. As a key member of the Creative &amp; Content team, you’ll lead a group of User Experience Writers and Content Strategists supporting Investing, Trading, and Wealth Planning experiences. Your team will craft intuitive, instructional, and conversational content that empowers customers to plan and invest for their futures. You’ll ensure that experiences across Fidelity.com and the Fidelity mobile app are customer-centric, clear, and easy to use.You’ll play a pivotal role in leading end-to-end communication strategies, ensuring consistent use of brand voice and tone, driving personalization, and advocating for the thoughtful integration of artificial intelligence. You’ll act as a connector between designers, technologists, marketers, and business leaders to foster innovation and deliver best-in-class digital experiences that build customer confidence.Through clear and persuasive communication—both verbal and visual—you’ll present ideas and share the data-driven rationale behind content design decisions. You’ll collaborate with Product Area Leads and the Head of User Experience Content to manage prioritization, staffing, and coordinate multiple projects across the company. The Expertise You Bring<ul><li>10+ years of progressive leadership in user experience, content strategy, and design with a compelling portfolio to showcase your skills.</li><li>5+ years managing a team of 5 or more UX Writers, Content Strategists, or Designers.</li><li>Experience creating personalized experiences across mobile and web platforms.</li><li>5+ years of experience in financial services, financial planning, or wealth management.</li><li>Proven leadership skills with the ability to think strategically and execute tactically when needed.</li></ul>The Skills You Bring <ul><li>Deep expertise in content strategy, including communication planning, SEO in the age of AI, UI copywriting, machine learning-driven personalization, and performance measurement.</li><li>Ability to create, teach, and critique UX flows, sitemaps, priority guides, and content that align with product goals across web, desktop, and mobile platforms.</li><li>Strong relationship-building skills with the ability to earn trust from peers and executives in a complex, matrixed organization.</li><li>Collaborative mindset with experience partnering with product managers, engineers, researchers, and designers to brainstorm and develop concepts.</li><li>Active contributor to the design process, with the ability to lead testing and customer validation efforts.</li><li>Executive presence and the ability to communicate effectively with both technical and non-technical audiences.</li><li>Mastery of design thinking and the ability to guide teams in solving the right problems with the right methods.</li></ul>“Note: Fidelity will not provide immigration sponsorship for this position.”<h3>Certifications:</h3><h3>Category:</h3>MarketingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Vice President, User Experience Content Strategy

<h3>Job Description:</h3>Interested in joining a growing set of media leaders and search specialists working in financial marketing? In this role, you will be responsible for driving strategy and execution of search engine marketing initiatives that support business units that span the Fidelity enterprise (Fidelity Wealth, Fidelity Brokerage, Workplace Investing, Fidelity Institutional, Asset Management, Fidelity Healthcare Group, and other Enterprise business units). We are looking for an individual with deep understanding of the engines and marketing technologies that enable performance and personalization. The ideal candidate is passionate about search marketing and has advanced knowledge of SEM and fluent in SEO, ASO, AdTech and Privacy to progress the capability internally. The Purpose of Your RoleYou will be charged with evolving Fidelity’s Paid Search strategy and tools to adapt to an ever-changing media landscape. You will be responsible for staying abreast of the latest industry trends, platform capabilities &amp; algorithm changes, understanding consumer behavior and adapting it all for Fidelity. The ideal candidate must be data-driven, a champion for testing and experimentation, consumer-minded, serve as a visionary and expert on all aspects of findability, and bring an established point of view. The Expertise and Skills You Bring<ul><li>BS/BA +MBA, or equivalent experience</li><li>10+ years of experience in Paid Search </li><li>Brings best in class knowledge of search engine best practices, including testing, bidding, ranking factors and audiences</li><li>Excellent analytical skills and the ability to interpret data to optimize and inform iterative testing</li><li>Ability to lead &amp; manage capability roadmaps, test &amp; learn agenda and working with internal and external teams to make decisions and maintain forward momentum</li><li>Experience working with different attribution methodologies (e.g., last click &amp; multi-touch) and measurement systems (e.g., Adobe, Google Analytics, Neustar)</li><li>Proficiency in SEO standards, website content structure, and information architecture</li><li>Experience with App Store Optimization (ASO) practices across Google App Campaign and Apple Search Ads</li><li>Excellent project management skills, with ability to manage detail work and communicate roadmaps and learnings effectively to all levels</li><li>Professional, effective and persuasive communication including superior written, verbal, and presentation skills.</li></ul>Note: Fidelity will not provide sponsorship for this role.The Value You Deliver<ul><li>Lead development of a Paid Search capability roadmap in partnership with Marketing Technology, Media &amp; agency counterparts to advance audience strategies and campaign optimization techniques that improve business results and future-proofs the capability</li><li>Work with current and/or new partners to deliver new and first to market opportunities that deliver on business objectives </li><li>Manage relationships across multiple agency partners to ensure coordination </li><li>Effectively communicate and translate advertising technology and marketing technology speak with the ability to present at all levels </li><li>Achieve growth in north star KPIs (New Money, New Individuals) and other key metrics, including, but not limited to site traffic, conversion and ROAS</li><li>Ability to support multiple marketing partners simultaneously and remain adaptive to working across varying team styles and workflow</li><li>Campaign analysis and ability to develop a narrative around, and draw actional insights to further optimize and test</li><li>Stewardship of brand guidelines and brand safety</li><li>Understanding of SEO best practices, meta data, content optimization, schema markup</li><li>Deliver thought leadership to Paid Investments team &amp; business partners </li></ul>How Your Work Impacts the OrganizationThe Marketing Domain is the internal marketing organization of Fidelity Investments and is led by the firm’s Chief Marketing Officer. Channel Marketing operates within the Marketing Domain and this team serves as an enterprise capability supporting all divisions of Fidelity, including but not limited to Fidelity Wealth (Retail), Fidelity Brokerage (Retail), Workplace Investing, Fidelity Institutional, Asset Management, Fidelity Healthcare Group. Paid Media &amp; Search is a major capability within that team, of which the Performance Media practice functions as a shared service and works in partnership with Media &amp; Search associates who are aligned to Business Marketing Teams.Company OverviewAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.comFidelity Investments is an equal opportunity employer.<h3>Certifications:</h3><h3>Category:</h3>MarketingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

8 Marketing / Communications / PR Jobs in Smithfield, RI, USA