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<h3>Job Description:</h3>The User Experience Content (UXC) team contributes to Fidelity.com, NetBenefits.com, and our mobile apps that help people manage their investments, take advantage of their benefits, and plan for tomorrow. These are among the most heavily trafficked financial services websites and mobile applications in the world. This team’s strength is its ability to view the experience holistically and connect customers’ unique needs with the right Fidelity products, services, and resources to meet them.As a Principal in UX Content Strategy in Wealth, you’ll play a key role in shaping the type of help, guidance, and advice people receive at different service levels—whether they are self-directed or advised or a little of both—at all the touchpoints of their journey. You’ll translate sometimes sophisticated financial topics and strategies into clear, effective digital content that our customers can understand and that can help guide their conversations with advisors.You’ll work with marketing and product teams in a variety of ways: <ul><li>Craft marketing copy for product experiences and campaign landing zones.</li><li>Integrate thought leadership and education for contextual learning across primary journeys as well as develop tools that educate by doing.</li><li>Develop messaging based on audience segmentation and personalized data that drives new relationships and deepens existing ones.</li><li>Create sales tools with and for advisors that can be used to explain our products and services and the value they provide. </li><li>Propose UX solutions that make it clear what information we need from people and how we’d manage their money. </li><li>Drive content strategies that focus on business-critical objectives while ensuring the customer is at the center of everything we do.</li></ul>You’re passionate about language, a natural collaborator, and thrive in partnership with multi-faceted teams—marketing, experience designers, developers, legal and compliance officers, advisors, and investment management teams. You’re generally comfortable with advanced financial themes and can explain things like tax-loss harvesting, asset allocation, estate planning, and income protection, in ways that enhance comprehension and decision making. And you’ll help guide projects from concept to completion, using data and analytics to test, iterate, and continuously improve content.<h3>The expertise and skills you bring</h3><ul><li>5–7+ years of professional writing experience in UX writing, copywriting, or technical writing. Experience in financial services is essential, as is a strong portfolio that demonstrates your familiarity with the subject matter.</li><li>A versatile writer who can tailor messaging for diverse audiences with varying levels of understanding.</li><li>A dynamic individual contributor with experience driving projects with teams of 5 or more creatives.</li><li>A clear communicator who can confidently articulate and advocate for a point of view, while finding common ground with product leadership and legal partners when necessary.</li><li>A strategic problem solver who can zoom out to see the big picture, then translate it into cohesive content blocks that can fit all the details.</li><li>A curious collaborator who asks the right questions and works effectively with many different players and points of view.</li><li>Experience crafting personalized content and applying best-in-class UX across mobile and web platforms, not just articles.</li><li>A track record of delivering successful business results, balancing multiple priorities, and building trust with partners who rely on our expertise, fast.</li></ul>Note: Fidelity will not provide immigration sponsorship for this position <h3>Certifications:</h3><h3>Category:</h3>MarketingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Principal, User Experience Content Strategist

<h3>Job Description:</h3>The RoleDo you thrive on keeping things organized and making processes run like clockwork? Are you passionate about the power of phenomenal content in building brand credibility and engaging clients and prospects? In this role, you’ll be the backbone of our editorial operations, ensuring that our content libraries stay fresh, relevant, and impactful. You’ll partner not only within our editorial team but also across the broader marketing organization -- including digital, compliance, creative, and segment marketing teams -- to build and refine processes for content maintenance, performance tracking, and content updates. This collaboration will give you a direct hand in informing our editorial strategy and ensuring alignment across channels. If you’re passionate about working at the intersection of content excellence and data-driven insights, we’d love to hear from you! The Expertise and Skills You Bring We’re looking for a creative and analytical Editorial Operations and Marketing Manager to build and formalize how our content is managed throughout its lifecycle. This role is ideal for someone who enjoys putting structure around creative processes and is eager to learn and grow within a collaborative team of content creators and marketers. We’re excited to bring someone on who has:<ul><li>Minimum of 5 years working in publishing, content marketing, or general marketing and communications (internships included).</li><li>Strong analytical skills and experience developing dashboards and monitoring performance metrics, turning data into actionable insights that influence content strategy.</li><li>Familiarity with content management systems and performance tracking tools</li><li>Excellent written and verbal communication skills, including comfort collaborating with peers and senior team members.</li><li>Strong project management skills and ability to manage multiple projects with varied complexities simultaneously.</li><li>A passion for process improvement and proactively asking questions to provide the best solution.</li><li>Curiosity and an interest in learning about the Wealth Management industry. Financial services industry experience a plus, but not required.</li><li>Bachelor’s or Master’s degree in Marketing, Communications, Journalism, or related field (or equivalent experience)</li></ul> The TeamThe Wealth Management Editorial team is part of the Fidelity Institutional and Asset Management Marketing organization. Our dynamic and collaborative team is passionate about raising the voice of Fidelity in the marketplace and helping wealth management firms grow. We develop and deliver compelling points of view that provoke conversation, drive action, and ultimately help wealth management leaders and their teams navigate industry change. We partner with various groups across Fidelity Institutional and the larger Fidelity enterprise to ensure we bring the best to our customers every single day.<h3>Note: Fidelity will not provide immigration sponsorship for this position.</h3>The base salary range for this position is $74,000-141,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Marketing

Manager, Wealth Management Editorial

<h3>Job Description:</h3>The RoleThe Director, Fidelity Retail Communications will work directly with the Vice President, Fidelity Retail Communications to set communications strategies and messaging, as well as lead, design, and execute impactful communications programs that support key leaders in the Fidelity Brokerage and Fidelity Wealth businesses. These communications will not only reach key stakeholders in these two retail businesses, but associates, leaders, and other business partners across the firm. As a trusted consultant to executives with deep expertise in communications strategy and content, this role will guide members of the Brokerage and Wealth senior leadership team – toward best practices in executive communications, associate engagement, and change management. Will work closely with key business partners (e.g., HR, Strategy &amp; Finance, Meetings &amp; Events, Change Management, etc.) to be successful in role. The Expertise and Skills You Bring:<ul><li>Bachelor’s degree </li></ul><ul><li>8-10+ years of relevant experience as a communications professional </li></ul><ul><li>Deep expertise across executive, internal, and external communications </li></ul><ul><li>Financial services background preferred </li></ul><ul><li>Strong business acumen and a strategic mindset, able to understand a business’ multi-year plan, financial drivers, and align and prioritize high-impact communications around this for a diverse set of audiences </li></ul><ul><li>Excellent program management and planning skills, with proven ability to lead multiple components of multi-faceted communications and change management programs </li></ul><ul><li>Strong content strategist with exceptional storytelling skills across various media/channels (e.g., events, blogs, videos, presentations, talking points, and emails), with the ability to take complex technology concepts and distill them into compelling content that resonates with key stakeholders </li></ul><ul><li>Collaborative and relationship-oriented, with the ability to think and work successfully across the firm </li></ul><ul><li>Innovative thinker, with a desire to continuously learn and take creativity to the next level </li></ul><ul><li>Independent and consultative – able to provide strategic recommendations across all levels of an organization, with a particular skill in consulting with senior leaders </li></ul><ul><li>Ability to coach other members of the team, helping them grow their skills across executive, internal, and external communications </li></ul><ul><li>Focused on quality but can balance pace over perfection </li></ul><ul><li>Demonstrates impact of the communications the team delivers </li></ul> Note: Fidelity is not providing immigration sponsorship for this positionThe Team The Retail Communications team is part of the Fidelity Leadership Communications organization within Fidelity Communications. Working closely with the most senior leaders within Fidelity’ retail business, we develop communications programs that inspire the thousands of associates to help more people – whether they are client-facing or creating and marketing the products, solutions or capabilities that we offer. As part of the larger Communications team, we are able to connect our work to larger enterprise efforts that reach a range of internal and external audiences. The base salary range for this position is $103,000-211,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Communication

Director, Fidelity Retail Communications

Human Resources Associate Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Human Resources Associate to work in Smithfield, RI, Merrimack, NH, or Westlake, TX,! The Role As a member of the TalentSource HR team, you will have the opportunity to partner with TA, HR, Fidelity TalentSource and with business partners across the firm in the management and delivery of high-quality HR support to our temporary employees and their hiring managers. The HR Associate performs administrative and HR Functions to support the offer and onboarding phases of the recruitment life cycle. The Expertise and Skills You Bring <ul> <li> 1+ years professional work experience; HR or recruiting experience considered a plus </li><li> Ability to work across a large organization and implement quickly against multiple priorities </li><li> Passionate about the candidate experience </li><li> Effective communication and time management skills </li><li> Ability to meet deadlines and balance multiple projects at a time </li><li> Develop and cultivate relationships with managers and provide HR consultation to guide and advise them on a wide range of issues </li><li> Strong sense of urgency, a high degree of accuracy, and are solution oriented </li><li> Ability to handle difficult situations with high standards of professionalism and confidentiality </li><li> Your organizational and customer focus skills are key strengths </li><li> Process focused with an ability to implement standards and improve processes </li><li> Quick to adapt to and implement process changes, evolving technology and performance standards </li><li> Demonstrable ability to be successful completing a broad range of work or topics </li><li> Self-motivated individual with a high attention to detail and ability to prioritize </li><li> Work with other team members and business partners on developing solutions to issues </li><li> Experience using MS Office, including Outlook, Excel, Word </li><li> Experience using SharePoint and OneNote is a plus </li><li> Bachelor’s degree preferred but not required </li></ul> The Team Fidelity TalentSource supports the hiring of over 4,000 temporary Fidelity associates! In this role, you will have a direct and positive impact on a variety of human resources needs in the hiring and support of our temporary and contingent workforce. Please see the below pay rate range for the work location of Rhode Island only: $25.00-$27.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

4 Marketing / Communications / PR Jobs in Smithfield, RI, USA