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SUMMARY:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; This position is responsible for providing student centered academic counseling through the student lifecycle and for ensuring the delivery of effective and quality service to students in the following areas: course scheduling, timely response to requests for information, at risk student interventions and referrals to university resources. This is accomplished through proactively advising students of University’s policies and procedures, assisting students with developing goals and plans for progression through the program of study, and collaborating with Admissions, Financial Aid, Faculty, Program Directors, and University Support Services on the student’s behalf.&nbsp; This position provides comprehensive support services and serves as the primary advocate for the assigned student body, aimed to improve the student experience and retention to graduation.KEY JOB ELEMENTS:<ul><li>Provide individualized proactive advising to all assigned students. </li><li>Drive student persistence and success through orientation, exposure to the learning platform, effective class scheduling, and monitoring degree progress to graduation. </li><li>Develop course schedules for new, continuing, transfer and reentry students aligned with course sequencing in the curriculum and provide advisement focused on academic progress toward graduation in the shortest time possible for the student, as applicable to their individual situation. </li><li>Maintain direct contact with assigned students via phone, text and e-mail; respond to student inbound communication within established timeframes</li><li>Monitor student’s attendance, grades, academic progress, and financial responsibilities, and develop success plans for at-risk students, or those experiencing challenges, in collaboration with faculty, academic leadership and University support services. </li><li>Demonstrate proficiency with understanding and communicating policies in the University Catalog, Student Handbook and Programmatic Handbooks as they relate to assigned students, such as Satisfactory Academic Progress Policy, Attendance Policies, Academic Integrity/Academic Honesty Policies, Conduct Policies and Appeals Procedures.</li><li>Provide guidance to assigned students for academic procedures such as grade challenges or appeals.</li><li>Facilitate new student’s acclimation to the academic environment prior to the first class by reviewing the enrollment process, providing an overview of the on-line or campus classroom and reviewing graduation progression options.&nbsp; </li><li>Audit student academic records regularly and determine progression towards and candidacy for graduation.</li><li>Assist students reentering the university after being withdrawn or dismissed from the University with the reinstatement process, monitor student progress to graduation, provide proactive advising, and develop interventions as needed.</li><li>Effectively access and perform assigned duties using the Student Information System, Learning Management System and relevant databases.</li><li>Maintain compliance with management of student information through adherence to FERPA requirements and Record Management Policies.</li><li>Participate and successfully complete all academic counselor training and development activities; mentor new Academic Counselors and participate in onboarding as requested</li><li>Other duties as assigned by supervisor.</li></ul>JOB REQUIREMENTS:<ul><li>Bachelor’s degree in a related degree required, master’s preferred</li><li>3-5 years Academic advising or academic counseling experience</li><li>Customer Service experience preferred</li><li>Strong basic computer software (MS Office) skills as well as exposure to Customer Relationship Management Systems or Student Information Systems (Campus Vue/Campus Nexus preferred)</li></ul><ul><li>Excellent customer service skills, as well as strong written and verbal communication skills</li><li>Strong interpersonal skills with student and faculty populations</li><li>Effective organizational and problem resolution skills</li><li>Ability to communicate and effectively act as a member of a team.</li></ul><ul><li>Able to develop productive relationships with students, colleagues and supervisors in a virtual environment </li><li>Able to effectively present information and respond to questions or requests from students, staff and faculty</li><li>Able to create and act on academic reports and forecasts</li><li>Ability to interact effectively as a member of a team and work collaboratively with other departments</li><li>Able to adapt to changing assignments and multiple priorities</li><li>Ability to work without close supervision and to set one's own priorities and work schedule</li></ul>WORK ENVIRONMENT:The environment is dynamic and goal oriented requiring multi-tasking of responsibilities at all times. This position requires the ability to work effectively with a variety of personalities both within the school and with the public.&nbsp; A caring and self-directed nature is essential.&nbsp; Must possess a desire and ability to study, practice and obtain additional knowledge and skills on an ongoing basis to remain well versed in financial aid program offerings, policies and procedures. The operating environment requires strict adherence to all regulatory requirements and internal policies.&nbsp; The position works extensively with the financial aid staff and the admissions department personnel.&nbsp; Outside contacts include prospective students and applicants, their families and guests, and others such as government agencies, public school systems and private businesses.&nbsp;&nbsp; The duties and characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.&nbsp; The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.&nbsp; While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.&nbsp; South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsEducationLevelBachelor’s Degree

South University

Academic Counselor II 

POSITION SUMMARY: Instruct and facilitate meaningful learning of the course outcomes in the curriculum and proactively support all facets of the learning environment. Provide education through learning-centered instruction that will enable graduates to fulfill the evolving needs of the marketplace. Encourage a culture of learning that values mutual responsibility and respect, life-long learning, diversity, and ethics as well as personal and professional development. Assure that the South University philosophy: quality service to students; development, growth, involvement, and recognition of employees; and an environment conducive to innovation, positive thinking, and expansion is considered in carrying out the duties and responsibilities of this position. Participate in activities that promote the stature of the academic programs, departments, and colleges and abide by the South University Board of Trustees and administration's mandates.This is an in-person position. Not Remote.KEY JOB ELEMENTS:<ul><li>Manage the educational process to ensure every student is involved in a positive educational experience through the learning, teaching, and social environment.</li><li>Perform faculty responsibilities as outlined in the faculty job description in accordance with the provisions of Faculty Supplement to the South University Employee Handbook. </li><li>Provide course instruction that aligns with the South University model of curricula and supports the South University style of system delivery.</li><li>Design and deliver instruction through the development of instructional plans to meet course outcomes, the development of activities that support lesson objectives, and for online courses, deliver the instruction as approved within each course shell. </li><li>Effectively utilize technology in the classroom to support the student learning experience.</li><li>Enable the achievement of pre-defined outcomes for student achievement and evaluation of learning by providing instruction that fosters proficiency and establishes student performance criteria and evaluation. </li><li>Deliver learning-centered instruction by establishing an educational environment conducive to learning and student involvement and effectively planning and preparing for classes and student success. </li><li>Promote student success by showing flexibility in style and work schedule and exhibiting a passion for teaching and students, and engaging students in the learning process. </li><li>Manage the educational environment through keeping accurate records, submitting grades and other reports on time, and enforcing academic and attendance policies consistent with the school, campus, or online division.</li><li>Relate professional/life/industry experience to learning by continuing professional/technical skills development, the introduction of industry perspective into courses, and the active awareness of professional/industry trends and opportunities.</li><li>Participate in the faculty development process to enhance knowledge, skills, and abilities in learner-centered instruction. </li><li>Communicate consistently and effectively with supervisor(s), faculty, and other South University administrators. </li><li>Contribute to a learning culture by participating in curriculum and system task forces, support local campus events such as orientation and graduation, and participate in various other workshops and meetings. </li></ul>REQUIREMENTS:<ul><li>A master's degree in nutrition or a degree in a related discipline and 18 graduate hours in nutrition classes is required.</li><li>Graduate teaching assistants: master's in the teaching discipline or 18 graduate semester hours in the teaching discipline, direct supervision by a faculty member experienced in the teaching discipline, regular in-service training, and planned and periodic evaluations.</li><li>Experience in instruction or formalized education process, preferably in a post-secondary or college institution.</li><li>Membership in a professional association tied to the area of instruction preferred. </li><li>Active, valid, and unencumbered state licensure or certification as applicable to the discipline.</li><li>Academic Processes - knowledge of university guidelines, course descriptions, and academic terminology</li><li>Clerical - knowledge of office administrative procedures, including accurate record-keeping</li><li>Computer - ability to perform basic computer processes, including word processing, web browsing, and utilization of Microsoft Office</li><li>Technical Knowledge and Application - proficiency with the online learning environment, including the creation of digital media and utilization of learning management systems</li><li>Mathematics – ability to perform basic mathematic calculations</li><li>Critical Thinking - uses logic and reasoning to look at different types of information in order to make conclusions and work through problems</li><li>Research - Locates key facts and information to learn more about different types of information</li><li>Interpersonal Skills - communicates and interacts with people effectively while being aware of social perceptions</li><li>Time Management - manages one's own time to accomplish assigned tasks</li><li>Attention to Detail - thoroughness and accuracy when accomplishing a task ensuring all aspects are reviewed</li><li>Written Comprehension - ability to read and understand information and ideas presented in writing</li><li>Written Expression - ability to communicate information and ideas in writing so others will understand.</li><li>Oral Comprehension - ability to listen to and understand information and ideas presented through spoken words and sentences</li><li>Oral Expression - ability to communicate information and ideas in speaking so others will understand</li><li>Selective Attention (Focus) - ability to concentrate on a task over time without being distracted</li><li>Organizational - ability to organize large amounts of information and tasks</li><li>Teaching - ability to convey course concepts and material in a manner that others can understand</li><li>Engagement –ability to learn from students' participation, demonstrate fair and consistent behavior in all matters, and show compassion without being ineffectual.</li><li>Ability to physically work in the United States while performing all responsibilities of the position for the University.</li><li>Computing - ability to access a personal computer, Internet connection, and telephone connection (hardware, software, and Internet access specifications to be provided) to fulfill teaching and related administrative responsibilities.</li><li>Office Hours - ability to hold required office hours and respond to student questions and administration within the required response time.</li><li>Orientation participation -ability to complete the New Faculty Orientation and other assigned/required training (e.g., Code of Conduct) through South University.</li></ul>ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsEducationLevelMaster’s Degree

2 Mental Health / Wellness Jobs in South Carolina