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At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Program Manager – Real Estate &amp; Digital Workplace Integration&nbsp;plays a critical leadership role in shaping, delivering, and scaling the digital workplace experience across American Express’ global footprint. This leader will be accountable for the end-to-end alignment between Digital Workplace (DW) and Global Real Estate &amp; Workplace Experience (GREWE), ensuring technology is seamlessly embedded into the design, construction, and operation of our workplace environments.Partnering across Technology, Real Estate, and Finance, the Program Manager will lead the annual asset procurement and transfer process, oversee technology integration in capital projects, and drive lifecycle accountability for all workplace technology assets in new builds, site renovations, and major workplace transformations.<h4>Key Responsibilities:</h4><ul><li>Serve as the single point of accountability between Digital Workplace and GREWE for all workplace technology integration activities.</li><li>Partner with GREWE during the annual capital planning cycle&nbsp;to identify and scope all relevant workplace technology projects.</li><li>Co-lead strategic planning and prioritization for site-level digital workplace investments aligned to enterprise goals.</li></ul><ul><li>Define and maintain technology standards and cost estimates in coordination with AET, to be applied across all new builds and renovation projects.</li><li>Oversee the CIP AR&nbsp;(Capital Investment Plan Authorization Request) process with GREWE to ensure timely and accurate procurement of workplace technology assets.</li><li>Support project execution through collaboration with GREWE Project Managers, ensuring budget accuracy, invoice validation, and project tracking.</li></ul><ul><li>Drive alignment between GREWE and Digital Workplace on technology assets in scope for each project, ensuring accurate and timely fixed asset capitalization.</li><li>Partner with GREWE and Corporate Planning during Q4 budget transfer cycles&nbsp;to transition ownership and budget responsibility of assets from GREWE to AET.</li><li>Maintain full lifecycle visibility and accountability for all transferred workplace assets, including future upgrades, maintenance, and end-of-life management.</li></ul><ul><li>Establish and enforce governance standards, including cost tracking, financial reconciliation, and budget forecasting related to workplace technology investments.</li><li>Provide executive reporting on technology integration performance, budget efficiency, and asset lifecycle KPIs.</li><li>Continuously improve the asset procurement, transfer, and capitalization processes to reduce risk, optimize spend, and enhance stakeholder experience.</li></ul><h4>Key Qualifications:</h4><ul><li>10+ years of experience in technology program management, workplace transformation, real estate/technology integration, or digital workplace strategy.</li><li>Proven experience managing large-scale capital projects and fixed asset procurement/lifecycle processes.</li><li>Strong understanding of workplace technologies (e.g., AV, collaboration tools, networking infrastructure).</li><li>Excellent financial acumen, including budgeting, forecasting, and capital planning experience.</li><li>Exceptional stakeholder management and communication skills—ability to navigate complex cross-functional relationships and influence at the executive level.</li><li>Deep understanding of service delivery principles and enterprise-first mindset.</li><li>Strong strategic thinking and problem-solving skills; able to lead through ambiguity and build scalable, repeatable processes.</li></ul>Preferred Qualifications:<ul><li>Experience with corporate real estate, facility build-outs, or infrastructure implementation.</li><li>Familiarity with asset capitalization, corporate budget transfers, and lifecycle asset management.</li><li>Experience working in large, matrixed organizations with global reach.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Program Manager - Digital Workplace

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express engages with thousands of third parties to provide goods and services. To ensure we protect our brand, avoid financial impact and adhere to various laws and regulations, all high-risk third parties are subject to risk management throughout the third-party lifecycle.The GSM Third-Party Center of Excellence (COE) Reporting &amp; Analytics team is responsible for the data management, transformation, analysis, and visualization of insights in support of the third-party management program. This team produces reporting and analytics for various stakeholders including the Third-Party COE, AXP Business Units, Management Committees and Risk Subject Matter Experts.Our Third-Party COE Reporting &amp; Analytics&nbsp;team not only understands how process, technology and systems work, but how the information is used to generate valuable and actionable insights for our program stakeholders. &nbsp;So, if you’re interested in a career in analytics, machine learning and data strategy, creating breakthrough analytical products and making an impact on our internal customers and third parties, look no further.In this role as Data Analyst, the successful candidate will be responsible for understanding analytical requirements, data transformation, applying statistical tools and ML applications and data visualization for the Third-Party COE. The candidate will drive success of the analytical reports by working closely with program stakeholders, maintaining a strong project management framework, developing transformation logic, and providing value-added reporting.&nbsp;Responsibilities:<ul><li>Drive Analytical capabilities in support of GSM and AXP Business Units</li><li>Analyze the existing environment and derive opportunities, recommend alternative solutions to technical problems.</li><li>Deliver high quality and accurate results in a timely manner.</li><li>Enhancing data collection procedures to include information that is relevant for building analytic models and systems.</li><li>Processing, cleansing, and verifying the integrity of data used for analysis.</li><li>Propose and implement solutions to ad-hoc business problems, working independently to leverage data, drive insights, and presenting results in a clear and concise manner.</li><li>Predictive Analysis and visualization </li><li>Data mining using state-of-the-art methods.</li><li>Creating automated anomaly detection systems and constant tracking of its performance</li><li>Meticulous attention to details while preserving the goal and timeframe of end products</li><li>Translate requirements into concepts and user experience design – associate with stakeholders/ business partners to enhance design suggestions.</li><li>Drive Data strategy initiatives</li></ul>Minimum Qualifications:<ul><li>2+ years of experience in Analytics.</li><li>Bachelor’s or Master’s degree relevant to the industry (other credentials will be a plus)</li><li>Strong analytical bend and experience on analytics tools in Excel, Tableau, SQL, Alteryx etc. </li><li>Proficiency in dealing with large quantities of complex data and ability to derive actionable insights. </li><li>Strong communication and relationship building skills.</li><li>Prior project management experience, with proven ability to create powerful analytics and reporting is a must.</li><li>Proven strong performance behavior in previous role.</li><li>Excellent Visual Design skills with sensitivity to user-system interaction – experience in developing reporting solutions towards complex multi-paneled, interactive dashboards.</li><li>Third-party risk reporting knowledge would be preferred.</li><li>Ability to communicate complex ideas in a simple manner to a global audience.</li><li>Independent and self-motivated, capable of executing under uncertainty with multiple priorities, in a fast-paced environment.</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Data Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Sr. Client Manager (CLM) position is responsible for managing a portfolio of approximately 75-100 merchants from B2C and B2B companies representing approximately $1B in annual American Express charge volume. These are well-known brands across various industries and verticals including restaurant, retail, entertainment, manufacturing and professional services.&nbsp;Responsibilities include managing and expanding American Express’ merchant relationships through developing and delivering valuable insights, solutions, consultation, and creativity. This includes establishing deep, mutually beneficial, and profitable, relationships with the merchants and driving incremental revenue to the merchant and Amex. By understanding the merchant's organization and industry and applying knowledge of American Express, CLMs serve as consultants within Amex to develop and sell Amex solutions that help merchants manage and optimize their investments, payment processing and card acceptance experiences.Do you enjoy a dynamic, collaborative work environment where you can make a mark? Are you someone who knows how to drive significant business results and new partnerships? Are you excited to join a team culture that is opportunistic, innovative, accountable, customer-oriented, and results-focused? If so, this role is for you.Responsibilities:<ul><li>Manage a portfolio of approximately 75-100 strategic cross-industry merchants</li><li>Establish and build strong relationships through consistent in-person interaction with merchants regarding their business model, industry, marketplace, etc.</li><li>Identify and expand existing business relationships, increase acceptance with merchants, and develop strategic portfolio / account plans</li><li>Provide proactive consultation to drive business growth and improve customer satisfaction</li><li>Develop and execute strategic account plans to grow Amex revenue, market share and profitability</li><li>Increase Amex relevance by consistently and effectively communicating the value story</li><li>Consistently track / evaluate business results with a focus on moving opportunities through sales pipeline</li><li>Build and leverage relationships with internal network to efficiently execute against account growth plans</li><li>Increase Merchant Satisfaction (NPS score)</li></ul>Minimum Qualifications:<ul><li>Strong track record of relationship management and consultative selling skills with a demonstrated ability to establish, maintain and deepen partnerships with customers, and identify and drive profitability within the portfolio</li><li>Strong analytical skills with a focus on manipulating merchant metrics in excel to determine portfolio strategy / approach</li><li>Strong negotiation, influencing and collaboration skills are required</li><li>Highly customer focused, a self-starter and a results-driven individual</li><li>Ability to articulate value proposition and connect it to the customer’s business model</li><li>Strong presentation/negotiation skills and the ability to build rapport and credibility</li><li>Proven success of influencing and collaborating with C-level decision makers</li><li>Excellent oral/written communication and be proficient in MS Office applications</li><li>Ability to communicate frequently, candidly, and clearly</li><li>Ability to listen and adapt/pivot approach</li><li>Bachelors Required</li><li>50% Travel required within Michigan and Northwest Ohio</li></ul>Preferred Qualifications:<ul><li>Exceptional financial analysis expertise, both qualitative and analytical, with the ability to prepare financial analysis to support value propositions and support growth proposals</li><li>Minimum of 5 years of proven success in account management/sales and portfolio planning</li><li>Knowledge of the Merchant / acquiring business and/or the U.S. payments industry are strongly preferred.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Client Management

<h3>Job Description:</h3>The RoleAre you passionate about empowering customers through seamless digital experiences? Do you enjoy collaborating across teams to help users achieve their digital goals?We’re looking for a Product Manager/Squad Lead to lead a team in delivering impactful features driven by customer feedback and data insights. In this role, you’ll work closely with UX, Analytics, and Engineering to optimize team strengths and deliver meaningful outcomes. You’ll also collaborate with other squads in the cohort to develop new features that enhance product adoption and scale our digital capabilities. If you're excited about shaping the future of customer self-service, we’d love to hear from you.The Expertise and Skills You Bring<ul><li>You hold a bachelor’s degree, with an advanced degree being preferred.</li><li>You have 7+ years of comparable product management experience in financial services and technology including cross enterprise focus.</li><li>You enjoy creating customer centric digital experiences that deliver on product, technology, and firm goals, using Agile methodologies.</li><li>You define and prioritize a squad roadmap aligned to the larger set of product and business goals/KPIs.</li><li>You deliver key features for our product by taking accountability for feature releases and empowering the team.</li><li>You foster a collaborative environment where opinions and team dynamics matter, to create a high functioning cross-skilled team.</li><li>You possess a keen interest in customer feedback / marketplace trends.</li><li>You build strong relationships and partner effectively to build credibility and trust with diverse stakeholders.</li><li>You are a hands-on leader, an active listener and are motivated by building teams to deliver products through all stages of product development.</li><li>You are intellectually curious and model a culture of continuous learning, mentoring, and coaching others to be the best version of themselves.</li></ul>The TeamThe team sits within the Enterprise Digital Capabilities team within Digital Products domain as part of the Fidelity Brokerage business unit. Digital Products' priority is to drive our digital business by optimizing channels and delivering core capabilities in support of attracting and deepening relationships with our self-directed customers.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Squad Lead / Product Manager, Enterprise Guided Experience

<h3>Job Description:</h3><h3>Job Tittle - Principal - Software Engineering</h3><h3>The Purpose of This Role</h3>We are seeking a highly motivated and experienced Principal Software Engineer to join our Fidelity Health Benefits Platform (FHB) team within Workplace Investing (WI) . As a member of the FHB Product Development team, you will design, develop, and own scalable and resilient enterprise-grade solutions that powers FHB's platform capabilities. Using modern technology stacks and cloud-native architectures, you will build and continuously enhance systems aligning with enterprise software development practices. This role empowers you to contribute across the full development lifecycle while collaborating with multi-functional teams.<h3>The Value You Deliver</h3>As a Principal Software Engineer in Product Development, you’ll be at the forefront of driving the technical vision and implementation of our FHB platform. In a culture that values agility, and continuous delivery, you’ll play a key role in building scalable, resilient, and secure applications that meet the demands of a growing client base. You’ll have the opportunity to demonstrate your expertise across the full development lifecycle—from developing microservices and integrating APIs to deploying on modern cloud infrastructure—while collaborating with multi-functional teams to deliver impactful features and enhancements.<h3>The Skills that are Key to this role</h3>Technical<ul><li>Technical Leadership: Defines technical direction and leads development efforts</li><li>Advanced Java &amp; Microservices: Designs and develops scalable microservices using Spring Boot</li><li>Database Design - Advanced SQL, PostgreSQL, DB Design and analysis skills with focus on performance and scalability</li><li>Platform Design: Designs scalable, secure, and high-performance systems for the product features following enterprise guidelines</li><li>Cloud-Native Expertise: Deep understanding of cloud deployment models and infrastructure</li><li>CI/CD Strategy: Owns CI/CD processes and ensures release reliability</li><li>Security &amp; Compliance: Leads secure development practices aligned with enterprise standards</li><li>UI/UX &amp; Frontend: Exposure to modern UI frameworks like Angular and TypeScript</li><li>Messaging &amp; Eventing: Proficient in event-driven systems</li><li>Dev Assist Tools : Hands-on experience with tools like GitHub CoPilot, Gemini and has the ability to evaluate use cases across dev process</li><li>Quality Ownership: Defines testing standards and drives quality initiatives</li><li>Environment Management: Experienced in managing and optimizing mature product environments</li></ul>The Skills that are Good to Have for this role<ul><li>Exposure to the US healthcare Payor domain is preferred</li></ul><h3>How Your Work Impacts the Organization</h3>As a Principal Software Engineer at Fidelity Health Technology, you will play a key role in shaping the technical implementations for the capabilities you own in the FHB platform. Your work directly influences the scalability, performance, and reliability of our products, enabling seamless and secure experiences for our users. By leading feature development, mentoring team members, and contributing to architectural decisions, you help accelerate product development and ensure technical excellence.<h3>The Expertise We’re Looking For</h3><ul><li>Bachelor's degree - Degree in Computer Science, Management Information Systems with 8+ years experience</li><li>Proficiency in Java, REST API, Spring Framework , SQL</li><li>Experience with enterprise grade distributed application and support</li></ul>Shift timings: 11:00am - 8:00pm<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Principal - Software Engineer

<h3>Job Description:</h3>The Loan Operations Manager is responsible for the day-to-day operational support of our Real Estate and Private Credit Funds, working closely with colleagues across the business including the Investment Management teams, and other operational and corporate enabler teams to deliver operational excellence in a strong and robust control environment. The team are also responsible for the for the design and oversight of the delivery of the Private Assets end to end target operating model, ensuring the development of an efficient and scalable operating model designed to facilitate significant growth as the business scales over the coming years.Communication and relationship building are key parts of this role.The Expertise we’re looking for:<ul><li>Ideally 1+ years CLO or Loan Closing experience</li><li>Ideally experience of Clearpar system and/or WSO but this is not essential.</li><li>Reconciliation and problem-solving experience.</li><li>Strong communication skills with the ability to communicate up and across the organisation.</li><li>Demonstratable experience in a risk adverse environment, particularly in a settlement context.</li><li>Strong attention to detail, proactive, highly organized, and process-driven environment</li></ul><ul><li>Proven ability to build relationships both internally and externally fast as well as the ability to grow these further.</li></ul>The Skills You Bring<ul><li>Your proven leadership skills</li><li>Your excellent interpersonal, verbal, and written communication skills</li><li>Your ability to work well on teams and in fast-paced, cross-collaborative environments.</li><li>Your ability to think ahead, anticipate questions, plan for contingencies, and find alternative solutions.</li><li>Your ability to build trust and relationships quickly.</li><li>Your passion for innovation.</li><li>Your ability to identify and mitigate risks in a calm manner.</li><li>Your skill in coaching and developing talent within your team and in the organization.</li></ul>About your role The role will enable a proactive Loan Closer looking to expand their experience within CLO Operations and Loan Closing. The main goal of this position will be to support the CLO desk, utilising their passion to develop a career in Operations. This role will provide great opportunity to learn and grow with very experienced colleagues. Below are key responsibilities:<ul><li>Booking, confirming and settling loan trades for leveraged loan investments</li><li>Coordinating with trade counterparties to ensure timely settlement of trades</li><li>Reviewing loan/credit documentation</li><li>Preparation and distribution of internal documents/reports</li><li>Cash management of multiple SPVs in order to settle trades</li><li>Perform daily reconciliations of trade positions and cash</li><li>Identify operational risk and ensure all internal processes are accurately followed</li><li>Identifying and escalating issues, which could have significant impact on daily operations</li><li>Providing exceptional service to the various business partners</li><li>Collaborating within team environment to successfully manage daily work volumes and quality standards</li></ul>How Your Work Impacts the OrganizationThe Global Middle Office (GMO) Trade Operations Division acts as a servicing centre for our trading desks, and external managers globally, facilitating trade capture, confirmation and settlement of equity, debt, derivative, and currency transactions with brokers, money managers and custodian banks. In addition to the various external counterparts that the teams deals with, there are also several internal groups that assist in the group's daily responsibilities, including Compliance, Treasurer's Office, Counterparty Risk, Legal, Fund Accounting, and other Custody groups. All of these combines to ensure that we are providing accurate and timely information into the NAV and then value to our investors. #GMO<h3>Category:</h3>Investment Operations

Analyst, European Loan Operations

<h3>Job Description:</h3>The RoleReporting to Strategic Adviser’s Vice President, Managed Accounts Investment Solutions, the position will be a catalyst in the growth of managed accounts product including our dedicated mutual fund line-up that are the foundation of our advice solutions and investment capabilities within SAI.The Senior Manager, Managed Accounts Investment Solutions will assist in the development and execution of managed account product initiatives while continuously improving and supporting our current product offerings.An important role is to act as liaison between SAI investment professionals and key product, sales and service, communications, legal and compliance business partners. Effectively turning transforming our investment capabilities into clear and powerful value drivers for clients!Finally, you will lead the board reporting process of the Strategic Advisers multi-manager funds. You will also provide portfolio, performance and competitor profiles, analysis, and insight.In this role you will be part of a diverse, collaborative, and adaptive team tasked with helping grow Fidelity’s advice solutions in the marketplace! We are seeking candidates who like to work in an agile and future-thinking organization who values positive change agents with an unwavering commitment to wowing our customers.Primary ResponsibilitiesThe Senior Manager responsibilities within Strategic Advisers managed account offerings/capabilities will contribute to several exciting areas of the business.<ul><li>Provide business analysis and project management support which will assist in the definition of investment solutions that meet identified customer/market needs; and represent investment team needs in platform/implementation efforts to bring new capabilities and products to market</li><li>Contribute to product launches by assisting in representing the investment team to communicate the investment process, investment philosophy, portfolio construction positioning and messaging, representative training, as well as thought leadership</li><li>Provide ongoing product support in the form of communications and positioning of investment process and methodology, as well as facilitation of client exceptions, reporting/analysis enhancements, ad hoc channel requests and Board preparation for the PAS-dedicated multi-manager and underlying dedicated Fidelity SAI funds</li><li>Deliver competitive analysis and insights of the Managed Accounts marketplace by monitoring the performance, product enhancements, and product development of selected key competitors</li><li>Communicate the investment philosophy, process, resources and results to internal partners and will work closely with product professionals across Fidelity's distribution channels to support product positioning, product marketing, and product development</li><li>Generate valuable, decision-support reporting for internal and external audience to shape the future of our business and offerings</li></ul>The Skills and Expertise You Bring<ul><li>Four (4+) plus years of financial services experience, preferably in product management, product development or product strategy roles</li><li>Experience with mutual funds across multiple asset classes</li></ul><ul><li>Interpersonal and Influencing skills required along with confirmed ability to successfully engage with all levels of management across multiple business units.</li><li>Communication Skills and the ability to clearly, concisely and persuasively present complex proposals, issues and arguments, both in writing and verbally.</li><li>Analytical and Critical Thinking Skill required ensuring analyses are thoroughly vetted and sound</li><li>Project Management skills required to efficiently drive projects across the company and run critical dependencies</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager - Managed Accounts Investment Solutions

<h3>Job Description:</h3>As a member of Workplace Investing Client Service Operations group, the Engineering &amp; Automation team offers a dynamic application development team that is responsible for the development and maintenance of technology and automation solutions supporting Fidelity's retirement investment business. The Expertise We’re Looking For<ul><li>3-5 years of VBA (Visual Basic for Applications) software development experience</li><li>Bachelor's degree in Information Systems, Computer Science or Information Technology preferred</li><li>Exposure to VB.NET and C# a plus</li></ul>The Purpose of Your RoleThe Engineering &amp; Automation Team offers a dynamic application team that is rapidly developing new applications and tools which will immediately impact the efficiency and quality of the business operations teams. The skillsets we are targeting are Microsoft VBA development and SQL Server, however experience in other technologies is a plus.The Skills You Bring<ul><li>You have proficiency with VBA (Excel and Outlook) and SQL Server.</li><li>You have proficiency with consuming webservices, API’s and database via VBA</li><li>You have expertise in automating a variety of process types with macros</li><li>You have experience with SQL scripts/stored procedures and relational databases</li><li>You are knowledgeable with a System Development Life Cycle</li><li>You have expertise with Microsoft Office suite</li><li>Strong communication skills, strong organization skills, and ability to multi-task</li></ul>The Value You Deliver<ul><li>Performing technical and functional analysis, and contributes to systems design for applications</li><li>Developing application enhancements of moderately complex scope</li><li>Supporting user acceptance and unit level testing, and performs unit and integration testing</li><li>Developing clear and concise documents</li><li>Providing application support, problem diagnosis, and resolution</li></ul>How Your Work Impacts the OrganizationYou are a highly motivated self-starter Software and Automation Engineer with strong technical aptitude to provide development and support for multiple small to medium complex business applications. You will have previous application development experience, strong communication skills, strong organization skills, and the ability to effectively multi-task. You will become a strong team player as well as be able to work well independently. You will be responsible for designing, developing, implementing, and maintaining applications with a minimal level of direction.Company OverviewAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.comFidelity Investments is an equal opportunity employer.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Software Engineer (VBA Developer)

<h3>Job Description:</h3>The RoleThe Director of FI Commercial Discovery is responsible for connecting the dots across insights, strategy, and execution to uncover and activate new revenue opportunities. By partnering closely with business leaders and cross-functional teams, this role drives the discovery, testing, and scaling of commercial initiatives for Fidelity Institutional while deepening client understanding through structured intelligence efforts.Your primary area of focus in this role will be to lead the full lifecycle of commercial experimentation, from idea generation and test design to execution and analysis. You will be a strategic connector, linking insights, business needs, and market dynamics to uncover untapped commercial opportunities. It will be essential to use market insights to inform commercial ideation and ensure initiatives are grounded in real client needs and behaviors.You will:<ul><li>Partner with business stakeholders to co-create and implement revenue-generating initiatives, embedding them into existing processes, optimizing workflows, or launching new programs.</li><li>Collaborate across business functions to drive innovative but also executable and scalable ideas to action.</li><li>Expand and mature the constellation of client listening posts to generate actionable insights. Includes partnering with Specialist Team insight delivery process to pull intelligence into cycle of thought leadership development.</li><li>Support dynamic profiling efforts to improve segmentation, personalization, and client engagement strategies.</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s degree required, Master’s degree preferred with 10+ years of business development, product management, consulting or related experience within the financial services industry</li><li>Bring an intrapreneurial and client-centric approach with experience building new capabilities within established organizations</li><li>Strong understand of the intermediary and institutional financial markets, investment products and distribution channels</li><li>Ability to lead through partnership and influence across functions. Experience driving alignment with client-facing associates including sales and relationship managers, marketing and product teams.</li><li>Strong organizational skills to manage multiple initiatives and drive them to completion.</li><li>Proven ability to move from concept to action, even in environments with limited direct control.</li><li>You can work with ambiguity and uncertainty, uncover opportunities through data analysis and analytics and identify market opportunities and unmet client needs</li><li>Proficiency in survey design, client feedback tools, analysis techniques, business statistics and insight generation</li><li>Note: Fidelity will not provide immigration sponsorship for this position.</li></ul>The Team The Market Intelligence &amp; Commercialization team brings together deep industry knowledge focused on elevating relevant market and competitive insights within the intermediary and institutional financial markets with a process to systematically identify and act on both near- and long-term commercial opportunities. We are focused on a culture of learning and value action, expertise, innovation, and connectivity<h3>Certifications:</h3><h3>Category:</h3>MarketingFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director of FI Commercial Discovery

<h3>Job Description:</h3><h3>This role requires you to live in the Greater Seattle, WA area in order to service local client companies on their campuses in person 4-5 days a week.</h3>Put your expertise in retirement planning to work every dayThe Expertise We’re Looking For<ul><li>Series 7 &amp; Series 63 licenses required</li><li>2+ years of experience in a customer service or sales role preferred</li><li>Knowledge of tax exempt retirement products and services highly desirable</li><li>Previous phone center experience preferred</li><li>Demonstrated ability to deliver exceptional customer results</li></ul>The Purpose of Your RoleRetirement Planners play a critical role in driving customer loyalty so our Tax Exempt retirement plan participants choose to become Fidelity customers for life. They will be responsible for helping our workplace participants better understand and maximize their plan benefits and provide the education and guidance they need to make their own informed decisions.The Skills You Bring<ul><li>Your comprehensive understanding of the current market, economy, &amp; economic trends</li><li>Your robust consultative, influencing and communication skills</li><li>Proven capability to be proactive and demonstrate initiative</li><li>Strong time management and prioritization skills</li><li>Your receptiveness to feedback and willingness to adapt to change</li></ul>The Value You Deliver<ul><li>Onboarding new participants into their workplace plans by providing education on their company’s match and savings as well as fundamental guidance to help with choosing their investment strategy</li><li>Supporting consolidation inquiries by proactively asking participants about prior workplace plans and other outside investments and offering suitable solutions to meet the customers’ needs</li><li>Actively engaging Tax Exempt Market retirement plan participants in a needs based analysis to identify appropriate solutions that will compliment and support their overall retirement plan</li><li>Leverage guidance offering and appropriate tools to assist customers with their retirement readiness</li><li>Applying consultative selling skills to customer interactions to identify suitable solutions and guidance while acquiring, retaining and developing assets</li><li>Understanding and articulating Fidelity Viewpoints to provide general education to clients</li><li>Identify opportunities to provide more complex guidance and partner with other Retirement Planner associates as appropriate</li></ul>How Your Work Impacts the OrganizationThe Regional Center Retirement Planner provides education and support for our workplace participants. You’re tasked with creating awareness around retirement readiness and influencing our customers to take action to improve their personal retirement situation. You’re providing value to Fidelity in a variety of ways including increasing cash flow through increasing deferrals and driving crossover customers that creates Personal &amp; Workplace Investment flows.The base salary range for this position is $78,000 - $115,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3><h3>Category:</h3>Sales

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