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Astound, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.&nbsp;With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;Astound is currently searching for a Retail Customer Service Representative I, II, or III in our San Marcos, Texas market.&nbsp; This individual provides positive, courteous and prompt customer service in handling customer requests and inquiries to include: order entry, service requests, billing inquiries, and troubleshooting as well as accurately following retail cash procedures. Customer interaction for this position is primarily face-to-face.Where you will work:<ul><li>This position will be based in Astound's San Marcos, Texas retail store branch.</li></ul>A Day in the Life of the Retail Customer Service Representative I, II, or III:<ul><li>Responsible for accurately computing and quoting adjustments, balances, and rates as well as discussing other inquiries and complaints about customers.</li><li>Processes lock and dropbox payments including customer payments made through off-site payment locations.</li><li>Removes CPE from CPE dropbox and return to inventory.</li><li>Must be familiar with all of Astound’s products and pricing information in order to recommend and sell services and equipment to customers.</li><li>Processes and confirms addresses for billing and payment purposes.</li><li>Works to meet service goals and deadlines designed to meet customer commitments promptly, accurately and pleasantly.</li><li>You will welcome customers, actively listen, ask questions, and take care of their telecommunication needs.</li><li>You will be able to explain, demonstrate, and sell products and services to meet the needs of the customers and potential customers.</li><li>You’ll share details of current promotions and offers and by reviewing a customer’s current level of service, you may find options for new services to meet their needs.</li><li>Because you are driven to take care of the customer, you will determine the level of satisfaction with their current service and take steps as needed to ensure that their experience with Astound is positive and welcoming.</li><li>You’ll learn to utilize the billing system and other sales and marketing related tools to effectively identify and quickly resolve customer questions and concerns by communicating clearly, concisely, and patiently to assure the customer’s understanding.</li><li>You’ll process installation, service change, disconnects and trouble call work orders according to departmental policies and procedures.</li><li>You will receive customer payments, give receipts, enter payments to customer accounts and accurately balance cash drawer on a daily basis.</li><li>Also, you’ll track your successes by carefully documenting sales progress and productivity in a timely and efficient manner.</li><li>And, of course, you will maintain a neat appearance, keep Astound property clean, and show respect to customers, coworkers, vendors and their property at all times.</li><li>Other duties as assigned&nbsp;</li></ul>&nbsp;What You Bring to the Table:<ul><li>You are outgoing, friendly, and enthusiastic!</li><li>You have strong interpersonal skills with the ability to relate to customers, peers, and management by being respectful and offering solutions to their telecommunication needs.</li><li>Must have three years related experience, at least one year of cash handling&nbsp;</li><li>Ability to use basic PC skills and standard office equipment</li><li>Ability to communicate verbally and comprehend through listening skills to resolve customer problems or complaints</li><li>Must be able to write legibly and perform the following mathematical calculations: addition, subtraction, multiplication and division&nbsp;</li><li>You already have or will quickly pick up the knowledge of cable and data products/services, and stay updated on new information and concepts.</li><li>You will demonstrate the ability to diagnose and solve problems by using good judgment and proactive decision-making skills.</li><li>If you have telecommunications experience, you are ahead of the pack; however, we will provide training. You will need to provide the interest and desire to continuous learn and grow your knowledge.&nbsp;</li></ul>&nbsp;Education and Certifications:<ul><li>High school diploma or equivalent</li><li>Bilingual in Spanish preferred</li></ul>Physical Requirements:<ul><li>Must be able to lift-up to 40 pounds at times.</li><li>Prolonged periods of sitting and standing.</li></ul><h4>We're Proud to Offer a Comprehensive Benefits Package Including:</h4><ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positions&nbsp;Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Retail Customer Care Representative I, II, or III

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Do you feel that you have the potential to be a grill master for Texas Roadhouse? Our legendary steaks are our most popular menu item at Texas Roadhouse, and our Broil Cook position is an important one!As a Broil Cook your responsibilities would include:<ul><li>High volume restaurant experience</li><li>Understand cooking steak temperatures</li><li>Meat seasoning, searing, and cooking</li><li>Meat seasoning, searing, and grilling</li><li>Using proper safety and sanitation guidelines</li><li>Understanding equipment and prep sheets</li><li>Exhibiting teamwork</li></ul>If you think you would be a legendary Broil Cook, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. &nbsp;We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Texas Roadhouse

Line Cook - Broil/Grill

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?As a Line Cook for Texas Roadhouse, you’ll make made-from-scratch Legendary Food for our guests to enjoy. If you are a team player with a positive attitude and the willingness to learn, apply now, no experience required. We will teach you everything you need to know. Come be a part of something Legendary!What’s in it for you? Glad you asked.<ul><li>Pay – Let’s be honest, we know you’re curious about pay. We offer weekly pay and competitive wages.</li><li>Flexibility – We know you have other commitments outside of work, and we respect that. Our schedules offer hours that work for you.</li><li>People – You’ll be part of a team you can rely on. The folks that work in our kitchens know how to partner up and hustle. Our restaurants are busy, and our hard-working Roadies work together to push out the Legendary Food our guests have come to expect from Texas Roadhouse.</li><li>New Skills – We’ll teach you our recipe for success. You’ll learn our signature, made-from-scratch recipes, plate presentations, how to run a busy station, and our high standards for cleanliness and sanitation.</li><li>Opportunities – We cross-train and often promote from within. Our Legendary training and development programs will give you the opportunity to advance and grow.</li></ul>Wherever you are in life, we have a health and wellness package to meet your needs. Check out our benefits page at careers.becomearoadie.com/us/en/benefits for more details.We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status. We encourage and welcome all applicants to apply.

Line Cook

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?As a Server at Texas Roadhouse, get ready to smile, serve up some fresh-baked bread, and create a legendary dining experience our guests will never forget. Bring your friendly energy, enthusiasm, and willingness to learn.Apply now, no experience required. We will teach you everything you need to know!What’s in it for you? We’re glad you asked.<ul><li>Pay – Our restaurants are busy. You can make great money and have fun. Plus, we pay weekly.</li><li>Flexibility – We know you have other commitments outside of work, and we respect that. Our schedules offer hours that work for you.</li><li>People – You’ll be part of a team that is full of hard-working folks you’ll enjoy working with. Together, we will wow our guests with the Legendary Service they’ve come to expect from Texas Roadhouse. You’re never on your own when you’re working with us.</li><li>Opportunity – Learning now can pay off later in promotions and growth for your career. We often promote from within, and our legendary training and development programs can help you grow with us.</li></ul>Wherever you are in life, we have a health and wellness package to meet your needs. Check out our benefits page at careers.becomearoadie.com/us/en/benefits for more details.We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status. We encourage and welcome all applicants to apply.

Server

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a Host to greet every guest with a genuine welcome. Legendary Service starts with our host team and is an important part of the guest experience. &nbsp;As a Host your responsibilities would include:<ul><li>Going out of your way to assist every guest</li><li>Serving our fresh baked bread</li><li>Effectively maintaining our wait and quote times</li><li>Giving our First-Time Guests an extra special welcome</li><li>Telling each guest our legendary Texas Roadhouse Story</li><li>Demonstrating to everyone that we are the friendliest place in town</li><li>Exhibiting teamwork</li></ul>If you think you would be a legendary Host, apply today! At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Host

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for an Expeditor who has an eye for detail and knows quality food when they see it.As an Expeditor your responsibilities would include:<ul><li>Complies with all portion sizes, quality standards, department rules, policies, and procedures</li><li>Maintains station cleanliness throughout shift</li><li>Understands and properly executes prep sheets and recipes</li><li>Validates food quality and confirms order accuracy</li><li>Monitors product levels during the shift and communicates needs</li><li>Adheres to First-In, First-Out standards and understands product rotation</li><li>Maintains cleaning and proper sanitation standards throughout shift</li><li>Able to communicate effectively in a fast-paced, high-volume environment</li><li>Exhibiting teamwork</li></ul>If you think you would be a legendary Expeditor, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. &nbsp;We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Expeditor

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a Dishwasher who works well with others while following sanitation guidelines in the kitchen.As a Dishwasher your responsibilities would include:<ul><li>Operating the dish machine</li><li>Supervising proper rinse and wash temperatures</li><li>Changing water, storing, and using dish chemicals properly</li><li>Setting up and organizing the dish racks</li><li>Removing trash</li><li>Maintains proper safety and sanitation practices</li><li>Exhibits teamwork</li></ul>If you think you would be a legendary Dishwasher, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. &nbsp;We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Dishwasher

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Love the smell of fresh-baked bread? If so, we have the job for you. Texas Roadhouse is looking for a Baker who believes in made from scratch food and loves baking.As a Baker your responsibilities would include:<ul><li>Following proper sanitation guidelines</li><li>Preparing food that is up to Texas Roadhouse standards</li><li>Baking our famous fresh baked bread</li><li>Exhibiting teamwork</li></ul>If you think you would be a legendary Baker, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Baker

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Want to learn the lost art of meat cutting? If you like precision, are detail-oriented, and you don’t mind frigid temperatures, then our Meat Cutter position, at Texas Roadhouse, is for you!As a Meat Cutter your responsibilities would include:<ul><li>Cutting fresh steaks by hand</li><li>Reading prep sheet</li><li>Following Texas Roadhouse specs</li><li>Tracking product yield</li><li>Setting up a meat display case</li><li>Properly uses and maintains kitchen equipment</li><li>Keeping the meat room walk-in clean and organized</li><li>Following storage and rotation procedures</li><li>Maintains proper safety and sanitation practices</li><li>Exhibits teamwork</li></ul>If you think you would be a legendary Meat Cutter, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. &nbsp;We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Meat Cutter

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a Prep Cook who will enjoys preparing made from scratch food that is up to our legendary standards.As a Prep Cook your responsibilities would include:<ul><li>Reading a prep sheet</li><li>Following Texas Roadhouse legendary recipes</li><li>Keeping the walk-in refrigerator clean and organized</li><li>Maintaining and using the equipment properly</li><li>Following storage and rotation procedures</li><li>Maintains proper safety and sanitation practices</li><li>Exhibits teamwork</li></ul>If you think you would be a legendary Prep Cook, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

123 Jobs in New Braunfels, TX, USA