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<h3>Job Description:</h3><h3>Director, Digital Assets, Financial Crimes Models &amp; Analytics</h3><h3>The Role</h3>We’re seeking a Digital Assets Director to serve as a subject-matter expert and to lead the team directly/indirectly responsible for the development and maintenance of innovative cryptocurrency transaction monitoring and trade surveillance solutions. In this 100% crypto-focused role you will partner with Data Engineers, Data Scientists, Business Intelligence and Compliance professionals to oversee the buildout, management, and improvement of Fidelity’s blockchain forensics and trade surveillance capabilities. The role will have broad exposure to senior leaders in Fidelity Digital Assets (‘FDA’), Legal, Risk and Compliance functions. You will partner with development teams to build out critical digital asset surveillance processes and be able to identify when a requirement isn’t understood, or a process or control isn’t sufficient. You will serve as an in-house crypto expert and thought leader, leveraging your expertise across all phases of the model development life cycle.Responsibilities of this role:<ul><li>Drive digital assets model development and enhancement initiatives.</li><li>Support crypto related new business initiatives from a blockchain analytics and on-chain compliance perspective.</li><li>Partner with Business Unit Technology functions to support development work relative to digital asset surveillance programs.</li><li>Manage a small but growing team of digital asset/business intelligence professionals to execute on the Models &amp; Analytics Team’s strategic vision.</li><li>Serve as a subject matter authority on blockchain forensics and cryptocurrency investigations, industry trends and standards.</li><li>Manage digital asset vendor relationship(s), participate in annual vendor oversight responsibilities and influence product roadmaps to maximize value from the relationships.</li><li>Maintain relationships with key stakeholders in the Financial Crimes Compliance team and those across Risk, Tech, and Business functions.</li><li>Present to senior leaders on cryptocurrency compliance trends, risks and impacts to the Financial Crimes Compliance program.</li><li>Support presentations to federal and state regulators on surveillance models and controls during annual exams and new product approval efforts.</li><li>Continually increase your knowledge and understanding of the evolving digital asset landscape, always cognizant of technical and regulatory developments, and alert to emerging risks.</li><li>Providing insight on all aspects of Fidelity’s crypto operations</li><li>Positioning the Financial Crimes Compliance program to continue to protect Fidelity Investments customers and brand for years to come</li></ul><h3>The Expertise and Skills You Bring</h3><ul><li>Prior AML/Fraud advisory, surveillance, or investigative experience.</li><li>Prior financial crimes model development and/or maintenance experience.</li><li>Deep knowledge of the digital asset ecosystem, including cryptocurrencies, stablecoins, decentralized finance (bridging/swapping/minting/burning), and more.</li><li>Experience managing multiple initiatives simultaneously in addition to direct reports with their own projects. Experience with project planning, communicating with stakeholders, and monitoring and maintaining model performance.</li><li>Prior experience managing a team of high performing individuals with diverse skill sets.</li><li>Prior experience maintaining critical relationships with senior executives in Compliance, Tech, and Business functions.</li><li>Personal experience trading cryptocurrencies, stablecoins and/or NFTs.</li><li>Passion for cryptocurrencies and the broader crypto ecosystem in general.</li><li>Prior experience supporting regulatory response efforts.</li><li>Chainalysis Academy or Elliptic LEARN certifications a plus.</li><li>FINRA Series 7, 63, 24 or 9/10 registrations a plus.</li><li>Experience with blockchain analytics tools (e.g., Elliptic, Chainalysis, TRM Labs etc.) their various tool suites, and conducting crypto investigations using these products</li><li>Knowledge of digital asset AML &amp; fraud typologies such as peel chains, mixers/privacy wallets, pig butchering investment and romance scams, use of non-AML/KYC compliant services or dApps to obfuscate prior activity, and indirect exposure through VASP transactions and correspondent relationships</li><li>Capable of deep-diving raw data to understand database and table structure, data location and potential data gaps (raw vs. front-end systems) while clearly articulating findings</li><li>Able to navigate front-end systems and the databases where relevant crypto data is being stored communicating with technologists</li><li>Excellent listening, communication (verbal and written), influencing, and presentation skills</li><li>Knowledge/experience with Agile frameworks and methodologies a plus</li><li>Passionate about crypto and its intersection with Financial Crimes</li><li>Intellectually curious and an early adopter of new technology</li><li>Very thorough with strong documentation skills</li><li>Able to communicate and explain crypto concepts to non-technical audience</li><li>Great demeanor, teammate, and effective contributor</li><li>Strong interpersonal skills</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>The Team</h3>The Financial Crimes Models &amp; Analytics Team is part of the Financial Crimes Compliance organization. The organization strives to protect Fidelity’s businesses, clients, customers, and reputation by providing effective and timely analytical and investigative services, enabling us to provide the optimal balance of risk management and customer experience.Financial Crimes Models &amp; Analytics is an agile development team supporting all phases of the software development life cycle. We’re looking for curious individuals that love data, have a passion for technology and digital assets and thrive in a team-based culture. You will work with vast amounts of data across numerous Fidelity business lines. You’ll have the opportunity to learn, test and implement new technologies supporting both existing and new Fidelity businesses.The Financial Crimes Models and Analytics Team within Fidelity Investments Financial Crimes Compliance group is responsible for the design, development and maintenance of the firms FCC detection and screening models. We partner with colleagues across Fidelity’s Corporate Technology, Compliance, Investigations, Legal and Risk groups to build software, data science and analytics solutions that support the firms monitoring programs. The Analytics team supports Fidelity’s Economic Sanctions, Negative Media, Customer Risk Rating, Insider Trading, Elder Financial Exploitation, Digital Assets, Low-Priced Securities, International Payments, surveillance, and screening programs.The base salary range for this position is $110,000-222,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Business Analytics and Insights

Fidelity Investments

Director, Digital Assets, Financial Crimes Models & Analytics

<h3>Job Description:</h3>Target Start Date: January 12, 2025Are you customer focused and also strive to deliver experiences that foster customer loyalty? Then this might be the right role and opportunity for you! Apply now to be considered for the upcoming class that includes an immersive paid training during onboarding! **Associates in this role can work in Smithfield, RI or in Westlake, TX. The Role The Operations &amp; Services Group (OSG) Client Services division is seeking driven and knowledgeable associates for a transaction processing role! As a Representative for Client Services, you will be directly involved in navigating transaction processing and carrying out our already-established record-keeping business practices, provides best in class service to financial advisors and other institutional clients by executing client requests and acting as a client advocate throughout the Fidelity organization through telephone within contact center. You ensure customer satisfaction by delivering extraordinary service, handling standard and complex interactions and processing of client inquiries received by phone or in writing. We are customer-obsessed and strive to deliver experiences that foster customer loyalty through consistent, high-quality service, delivered by associates who can effectively transform knowledge to performance, complexity to simplicity, and customer service into relationships. The Expertise and Skills You Bring<ul><li>2+ years of brokerage operations or financial services experience preferred</li><li>2+ years of experience in transaction processing roles or related financial process preferred</li><li>Provide quality customer service through accurate and timely processing of requests</li><li>Deliver effective written and verbal communication to appropriate business partners when requests are not in good order or need clarification</li><li>Meet minimum productivity requirements</li><li>Gain proficiency in additional OSG processes as department needs require</li><li>Complete administrative records documenting time spent on different processes</li><li>Strong organizational skills and attention to detail</li><li>Proficient in manually entering or transferring data from paper documents into computer systems</li><li>Ensure accurate processing of allocated work with efficiency</li><li>Interacting with business partners (Resolution, Adjustments, Frontline call center, etc.) to assist in processing client requests</li><li>Ability to learn and adapt to changes and new processes</li><li>Motivated and committed to excellence; positive attitude and can-do work ethic.</li><li>Strong Team player</li><li>Strong multi-tasking skills and the ability to process transactions with efficiency and accuracy</li><li>Strong organizational skills, ability to prioritize decisions in a fast-moving environment</li><li>Contribute to a team environment that fosters culture of peer-to-peer coaching, collaboration and recognition</li><li>Problem solver</li><li>Flexible and adaptable; you adjust quickly to change in a busy environment</li><li>Ability to think independently with decision-making skills </li><li>Understand the importance of providing superior service and able to think outside the box</li></ul>Note: Fidelity will not provide immigration sponsorship for this position.The TeamWe provide superior customer service to Fidelity’s Institutional businesses through innovation, dedication and commitment to excellence. This division is responsible for servicing our customers via inbound phones interactions, transaction processing and record-keeping for the transfer agent, Fidelity Investments Institutional Operations Company, Inc., as well as intermediary support and relationship management for Fidelity Institutional Asset Management (FIAM). <h3>Certifications:</h3><h3>Category:</h3>Brokerage OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Representative, Client Services - Processing

<h3>Job Description:</h3>At Fidelity, we are seeking a highly motivated and experienced hands-on Architecture Lead to drive a strategic UI/UX initiative in Brokerage Record Keeping Technology (BRT). In this role, you will work directly with product and engineering teams across BRT and Enterprise teams to design UI solutions that meet business priorities for initiatives. The TeamYou will a member of the Architecture team that provides the direction, decisions and solutions for Brokerage Recordkeeping Technology and Trade Management Engineering groups. Throughout the implementation of the proposed solutions, you will work closely with the product and engineering teams and with the enterprise to lead the efforts to come up innovative UI Architecture solutions and strategies.Qualifications<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Demonstrated hands-on experience leading architecture efforts and for developing for large scale, intuitive and performant user experiences</li><li>Demonstrated hands-on experience with UI frameworks including Angular / React, and UI / UX design and development practices</li><li>Experience leading architecture teams focusing on UI architecture.</li><li>Experience with Business Capability Analysis and Customer Journey Mapping</li><li>Experience guiding and coaching engineering teams regarding best practices for UI / UX and following through with oversight on implementation.</li><li>Experience of developing applications with CSS, JavaScript / TypeScript, Angular, Java, SpringBoot, Node, and experience working with API’s (both API Development &amp; API Consumption) </li><li>Familiarity with FDC3 Standards</li><li>Hands On Experience with BPMN Technology like Camunda is highly desired</li><li>Hands On Experience with software automation technologies.</li><li>Good interpersonal and communication skills</li><li>Effective Presentation skills</li><li>Passion and curiosity to work with others to foster ideas and produce creative solutions to intricate problems while making smart choices balancing design and delivery.</li><li>Experience in designing, developing, and deploying applications on AWS. Practical knowledge of a broad range of AWS services, including compute, containers, databases, analytics, and security. </li><li>Well-grounded knowledge of engineering and continuous delivery practices</li><li>Familiarity with Mainframe technologies and cloud migration experience desirable</li><li>Flexible, growth-oriented mindset with a strong sense of ownership.</li></ul>Key Responsibilities:<ul><li>Lead an architecture team to design and implement UI Architectures.</li><li>Collaborate with product teams to understand UI/UX requirements and deliver effective solutions.</li><li>Lead the design and implementation of robust, scalable UI architecture solutions that support the business.</li><li>Continuously evaluate UI/UX architecture trends and the emerging landscape and integrate new technologies and tools to enhance UI/UX capabilities.</li><li>Devise the strategic vision and roadmap for UI/UX solutions.</li><li>Lead hands-on POCs and provide proven migration paths for product teams to advance our roadmap</li><li>Lead engagement with product and engineering leads and senior management on product and delivery requirements and positively influence roadmaps.</li><li>Drive adoption of enterprise standards and best practices, and promote changes in process, standards, or technologies when necessary.</li><li>Develop and produce high quality documentation for strategic UI/UX architecture vision, including blueprints, standards and frameworks that are aligned with overall business strategy</li><li>Mentor application delivery teams regarding UI/UX architecture and development best practices.</li><li>Influence BRT, TME and enterprise UI/UX strategy and promote changes in process, standards, or technologies.</li></ul>The base salary range for this position is $140,000-285,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Vice President, Architecture - Ops Workstation UI

<h3>Job Description:</h3>Please Note: We are unable to provide visa sponsorship for this roleAs a Senior Business Analyst, you will be a key member of the TEM Product Area. With the Squad Leader, you will provide effective product leadership and management of the product backlog with a focus on communication, risk mitigation, quality assurance, effective delivery, and building trusting relationships. You will work closely with a team of cross-functional, multi-disciplinary, and dedicated squad members responsible for delivering specific business goals.Expertise You Have<ul><li>Strong analytical, mathematical, and problem-solving skills. Proven record analyzing, interpreting, and summarizing complex data.</li><li>Outstanding project management and critical thinking abilities, with experience in the Agile methodology.</li><li>Ability to make sound decisions quickly in a complex work environment.</li><li>Ability to effectively communicate orally and in writing with co-workers, management team, other departments and clients.</li><li>Highly effective people leadership, influence, and conflict resolution skills.</li><li>Ability to build, prepare, and present reports accurately within the time frame specified.</li><li>Strong interpersonal skills and the ability to expertly partner with many different levels of employees.</li><li>Ability to prioritize iterative product releases leading to a successful customer experience</li><li>Identify and document business requirements, current and future states, and provide constructive feedback for future process improvements.</li><li>Proficiency in various business analysis methodologies, including workflow design, data analysis, uses case development, story writing, and user acceptance testing and product documentation.</li><li>Proficiency in communication both written and verbal</li><li>Experience in working with tax exempt plan types (401K, 403b, 457 etc.)</li><li>Agile mentality: experience with Jira or similar Agile backlog management tool preferred</li></ul>Skills You Bring<ul><li>Customer centric value; Experience with internal and external customers, customer centric requirements building &amp; design</li><li>Ability to look end-to-end, mapping processes that span the complex Fidelity landscape (people, process, systems, data).</li><li>Ability to take initiative to communicate issues/client feedback with Squad Leader/team and resolve issues in a timely manner.</li><li>Comfort with uncertainty – thing critically and make informed decisions when information is scarce</li><li>Problem solving – Break down complex issues into manageable components</li><li>Outstanding listening, communication, and facilitation skills</li><li>Strong negotiation and conflict resolution skills</li><li>Proven time management and organizational skills; able to balance multiple competing priorities</li><li>Excellent critical thinking, analytical and problem-solving skills</li><li>Ability to clearly articulate product vision and features</li><li>Ability to participate in technical discussions, help make technical trade-offs, and set criteria for Minimum Viable Product (MVP)</li><li>Innovative thinking and thoughtful risk taking to get the work done better and faster</li><li>Negotiation, influencing and enterprise navigation capabilities</li><li>Strong consulting orientation with a demonstrated ability to establish relationships</li></ul>Value you Deliver<ul><li>Foster teamwork and a spirit of collaboration among team members and business partners while conveying a sense of urgency and responsiveness to meet business needs</li><li>Run large and complex initiatives with multiple stakeholders to develop business requirements and then execute</li><li>Proactively resolve barriers and issues that inhibit short and long-term goals</li><li>Present to all levels of management on trends</li><li>Apply expert knowledge and act as a trusted advisor by providing consultation services to internal clients in areas of critical initiatives</li><li>Participate in defining product vision, roadmap and growth opportunities</li><li>Effectively present information and roadmap progress to Product leadership</li><li>Backlog management and prioritization</li><li>Navigate multiple Fidelity Business Units to represent the TEM client and business needs</li><li>Identify business needs and improvement opportunities; develop use cases and propose solutions</li><li>Actively manage partner expectations and maintain strong communication throughout each release</li><li>Establish and facilitate meetings to include demos of sprint deliverables and impact analysis results</li><li>Lead organizational readiness activities, addressing obstacles and opportunities related to product delivery</li><li>Convey business value of initiatives to squad team members including QA and Development resources</li><li>Build effective relationships with key business, IT and Legal, Compliance, and Risk partners to drive initiatives to completion</li></ul><h3>Certifications:</h3><h3>Category:</h3>Product ManagementMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Business Analyst, TEM Product

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Where you will work: This position will be based in Astound's Canton, MA office, and would be an in office/field role.A Day in the Life of the Broadband Dispatcher:<ul><li>Monitor and assist with management of customer technician routes</li><li>Maintain ongoing communication with technicians</li><li>Complete pre-calls to customers</li><li>Conduct post-installation surveys</li><li>Verify integrity of ICOMS accounts against work orders</li><li>Execution of significant project to support the internal and external customer base</li><li>&nbsp;Other duties as assigned</li></ul>What You Bring to the Table:Experience: 2+ years of customer service experience required, preferably in a call center environment.Knowledge, Skills and Abilities: The skills listed are required to be executed at an intermediate level. Effective Communication (verbal and written), Knowledge Retention and Recall, Ability to Handle Pressure, Speed and Efficiency, Creative Problem Solving, Empathy, Organizational Ability, and Computer Literacy.Education and Certifications:High school diploma or equivalent&nbsp;&nbsp;We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program&nbsp;</li><li>Employee discount program ( If in our serviceable area)</li></ul>*Benefits listed above are for regular full-time positionsBase Salary: The base pay in Massachusetts for this position is $20.00- $22.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations.<h4>Our Mission Statement:&nbsp;</h4>* Take care of our customers&nbsp;* Take care of each other&nbsp;* Do what we say we are going to do&nbsp;* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Broadband Dispatcher I

<h3>Job Description:</h3><h3>Principal Delivery Analyst – Crypto Trading</h3>We’re looking for motivated individuals with strong business and systems analysis skills to help deliver innovative digital capabilities for our retail crypto clients. As a Principal Analyst, you’ll collaborate closely with the experience lead responsible for building trading capabilities on our mobile and Fidelity.com platforms. Together, you will identify and document requirements, ensuring seamless implementation of new digital solutions.<h3>The Role:</h3><ul><li>Collaborate with the experience lead to align with business priorities and identify key focus areas.</li><li>Engage with marketing, user research, and client services teams to understand customer needs.</li><li>Partner with user experience designers to develop creative solutions that improve digital client experiences and drive business results.</li><li>Translate and communicate business and technical needs to technical partners.</li><li>Support technical partners throughout the development lifecycle to ensure alignment with requirements.</li><li>Operate within an agile framework, using agile tools to document requirements.</li><li>Stay current on industry trends and share insights with product teams.</li><li>Facilitate discussions, drive progress, and make informed decisions, demonstrating a deep understanding of capabilities, objectives, requirements, systems, and interdependencies.</li></ul><h3>Expertise and Skills:</h3><ul><li>Bachelor’s degree required.</li><li>6+ years of experience in business and systems analysis, product and/or program management in an agile environment.</li><li>Experience gathering and identifying requirements for front end client experiences.</li><li>Preferred experience with Figma, Miro and Jira.</li><li>Strong critical thinking and judgment skills.</li><li>Effective relationship-building with key business, IT, legal, risk, and compliance partners.</li><li>Excellent verbal and written communication skills.</li><li>Ability to negotiate and influence at all levels.</li><li>Self-starter with a passion for products, technology, and customer experience.</li><li>Ability to define, refine, and present capability vision to rally support from partners.</li><li>Inspect and evaluate progress, removing impediments as needed.</li><li>Ability to anticipate and prioritize client and partner needs.</li><li>Digital asset experience is a plus.</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>The Team</h3>The Fidelity Digital Assets℠ Product Delivery drives the delivery and execution of multiple product areas and initiatives to increase business value and customer satisfaction. Product Delivery has a division called the Fidelity Crypto Product Area which is accountable for the ongoing management and integration of key capabilities within the Fidelity Crypto digital product experience.<h3>Company Overview</h3>Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal Systems Analyst - Digital Assets

<h3>Job Description:</h3>The RoleAre you passionate about investment product marketing that resonates? If so, come lead our Portfolio &amp; Advisory Solutions Marketing team where our mission is to champion the investment talents and capabilities behind Fidelity’s solutions in this rapidly growing and evolving space.As a Team Lead, you’ll drive marketing strategy and oversee execution of integrated product marketing plans that deliver compelling storytelling and power growth in Fidelity’s managed account, separately managed account, model portfolio and portfolio construction solutions. You’ll partner closely with investment, product, and distribution leaders to align on strategy and ensure high quality delivery of a wide array of marketing activities, including product launch plans, product naming and messaging, collateral, presentations, and digital content. This is a diverse and fast-paced marketing role that provides a great opportunity to collaborate across the Marketing organization on strategically important work. The Expertise and Skills You Bring <ul><li>Minimum Bachelor’s Degree or advanced degree</li><li>10+ years of experience working in financial services industry in a marketing communications/program management capacity</li><li>Deep knowledge of financial services and/or investment products; familiarity with multi-asset class, managed account and portfolio construction solutions preferred</li><li>Expertise in all aspects of marketing content development</li><li>Experience developing integrated marketing plans</li><li>Product marketing experience, including experience developing value propositions and messaging, defining product names/brands, and driving product marketing strategy</li><li>Excellent writing skills and the ability to translate technical information into compelling messaging that resonates with target audiences</li><li>Creativity and curiosity to develop innovative ways to tell the investment story</li><li>Excellent interpersonal communication skills</li><li>Outstanding organizational skills, consistently setting and meeting deadlines, prioritizing or re-prioritizing, and using good judgment in engaging business partners</li></ul>The TeamOur marketing team partners closely with Fidelity investment teams to develop compelling, impactful, and timely investment content crafted to help institutions, advisors, investors and key internal audiences understand the value Fidelity provides in helping clients meet their financial objectives. Come explore our dynamic team!Note: Fidelity will not provide immigration sponsorship for this position. The base salary range for this position is $125,000-258,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3>Series 07 - FINRA, Series 24 - FINRA<h3>Category:</h3>Marketing

VP, Portfolio & Advisory Solutions Marketing

<h3>Job Description:</h3>The Role As a Senior Manager leading our Regional Investment Consultants (RICs) on the Intermediary Investments Sales Desk you have the responsibility for leading a team of experienced phone sales professionals. Under your leadership, your RICs will lead a sales territory in partnership with an external wholesaler. The RICs will have primary responsibility for the sales desk client segment and secondary responsibility for the external wholesaler field segment clients. They are a commissioned based investment product sales team accountable for sales goal achievement. Your team will have responsibility for driving sales results across our mutual fund, ETF, model, SMA and ALTs product lines. Your team’s command of sales process, driving a sales pipeline, and portfolio construction will be critical to success as they cover a sophisticated intermediary client base. The ability of your team to connect capital market dynamics into product opportunities is critical to successfully serving our clients and generating revenue to the firm. You will develop polished sales professionals, who achieve results through high activity metrics. You will lead a competitive and high energy sales environment, with accountability. Our RICs eventually become a primary source of talent, feeding our hybrid sales, external sales, and relationship management roles. The Skills And Expertise you bring<ul><li>BA/BS degree required</li><li>3 years of experience in a financial services client facing role</li><li>Series 7 and 63 required</li><li>2+ years of leadership / management experience</li></ul><ul><li>Series 24 &amp; 51 is preferred or required within the first 90 days Ability to teach high level sales technique</li><li>Advising your sales team to win complicated pipeline opportunities</li><li>Strong motivator for daily assertive effort to achieve results</li><li>Can establish a collaborative and inclusive team environment</li><li>Want the accountability of leading a team to results</li></ul>Note: Fidelity is not providing immigration sponsorship for this position The Team As a Senior Manager in the Fidelity Institutional (FI) organization. Specifically, you will be working in the Intermediary Investments Client Group which is dedicated to raising assets across our tremendous line up of Fidelity’s investment capabilities. Your team will be accountable for driving sales results through financial intermediaries such as financial advisors and registered investment advisors. You will have a big impact on individual associate development allowing your team to succeed in role and setting up strong career paths. Simultaneously, you will positively be impacting the business results for Fidelity Institutional. You will be able to teach the value of collaboration, inclusivity, mentorship, and allyship which your team will carry through their Fidelity career. <h3>Certifications:</h3>Series 07 - FINRA, Series 24 - FINRA, Series 51 - FINRA, Series 63 - FINRA<h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Regional Investment Consultant

<h3>Job Description:</h3>Senior Full Stack EngineerThe RoleWe are seeking a Senior Full Stack Software Engineer to play a hands-on role in designing, developing, and delivering high-impact web applications. You will collaborate closely with cross-functional teams to build robust software solutions and lead the implementation of QA automation frameworks—ensuring quality is embedded throughout the product lifecycle.The Expertise and Skills You Bring<ul><li>6+ years of experience developing enterprise solutions across multiple technology platforms, programming languages, and QA automation frameworks.</li><li>Proven expertise in building QA automation suites using tools and frameworks such as Serenity Cucumber, Playwright, or Karate.</li><li>Strong full stack development experience in Java and Angular environments.</li><li>Deep understanding of APIs, UI development, infrastructure, security, and emerging technologies.</li><li>Expert knowledge of Agile development methodologies and DevOps practices.</li><li>Proficiency in client-side technologies including Angular/React, JavaScript/TypeScript, HTML, and CSS.</li><li>Strong backend development experience using Java, Java EE/Jakarta EE, Spring Framework/Spring Boot, Kafka, and modern web application technologies.</li><li>Hands-on experience with cloud platforms such as AWS or Azure, including deployment and architecture best practices.</li><li>Proven experience designing and working with microservices architectures.</li><li>Ability to work independently and collaboratively with both technical and non-technical stakeholders.</li><li>Strong critical thinking skills with the ability to translate business needs into scalable technology solutions.</li><li>Bachelor’s or Master’s degree in Computer Science or a related field.</li></ul>The TeamFidelity Institutional Technology (FIT) is the engine behind Fidelity’s Institutional business units, delivering the infrastructure and products that empower our partners to thrive in their markets. Within FIT, the Managed &amp; Advisory Solutions team—part of the broader FI Wealth Management Domain—focuses on developing and supporting products that enable managed product distribution both on and off platform.As a key member of this fast-paced team, you will contribute to the development of robust applications that support the evolving needs of our Managed &amp; Advisory Solutions group.The base salary range for this position is $97,000-185,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Senior Full Stack Engineer (QA Automation)

<h3>Job Description:</h3>The RoleAre you passionate about using your analytical skills to derive insights and drive business strategy and success? Are you curious about being able to formulate the full picture by tying together seemingly disparate data points from multiple sources (e.g., customer attributes and behaviors, transactional history, digital activity, business financials) in to one cohesive story? Are you ready to drive experimentation &amp; strategic insights to optimize every aspect of the customer’s experience? If yes, we want you to join our forward-thinking team and make a real-world difference for Fidelity’s 40 million individual investors.<h3>The Expertise and Skills You Bring</h3><ul><li>3+ years of experience generating analytical insights to drive strategic business initiatives related to customer acquisition, segmentation &amp; retention, product strategy, and market sizing using analytical tools and programming languages such as SQL, Python, R, etc.</li><li>A cross-functional collaborator who can work across a team with diverse skills and abilities and find success delivering insights from data to a broad audience in a simple, clear, and actionable way to better understand Fidelity's customers.</li><li>Ability to extract, transform &amp; load data into visualization tools (Tableau) as well as tell the story behind the trends, highlighting successes and friction points to inform various initiatives and strategies.</li><li>Natural intellectual curiosity, initiative, and love for learning new skills and capabilities.</li><li>Experience in ownership &amp; accountability designing and maintaining robust, well-structured data assets working with transactional, demographic, operational and voice of customer data.</li><li>Bachelor’s degree in a quantitative / technical field such as Data or Business Analytics, Economics, Statistics, or Finance. MBA or MS degree a plus</li></ul><h3>The Team</h3>We are looking for an analytics professional to be a creative and collaborative team member, helping develop and lead data and hypothesis driven initiatives. As an indispensable member of Advanced Analytics &amp; Customer Insights, you'll be embedded in Fidelity’s product teams and will work with an agile inter-disciplinary team with a diverse set of skills across analytics, engineering, data science, marketing, product development etc., to optimize and personalize the Fidelity experience.The base salary range for this position is $97,000-185,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Data Analytics and Insights

138 Jobs in North Smithfield, RI, USA