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<h3>Job Description:</h3><h3> The Team</h3>Fidelity operates one of the largest clearing and custody businesses in the industry with nearly $4 Trillion in assets under administration serving thousands of intermediary clients including RIAs, broker dealers, banks, and family offices. We are seeking a detail-oriented and client-focused professional to join our Operations team, which plays a critical role in supporting core brokerage processing for our clearing and custody clients—including Registered Investment Advisers (RIAs), broker-dealers, banks, and family offices. This team is at the heart of our service delivery, ensuring that every transaction, reconciliation, and operational workflow is executed with precision and efficiency.Our mission is to deliver a frictionless adviser experience, empowering our clients to focus on growing their businesses and serving their end investors. We achieve this by combining deep operational expertise with a relentless commitment to service excellence, innovation, and continuous improvement. The RoleIn this role, you will contribute to the seamless execution of day-to-day brokerage operations, including our most specialized and complex. You will also be the entry point for our operations leaders by leading the operations onboarding and team leads. You will collaborate closely with internal stakeholders to resolve issues proactively, identify opportunities for process improvement, and uphold the highest standards of operational integrity.The Expertise and Skills You Bring<ul><li>A Bachelor's degree, or a Master’s degree or Masters in Business Administration is preferred.</li><li>Strong understanding of brokerage operations, quality and risk management practices, clearing and custody processes, and regulatory requirements impacting RIAs, broker-dealers, banks, and family offices. </li><li>Proven ability to manage and execute complex operational workflows with a high degree of accuracy and attention to detail.</li><li>Experience handling sensitive and specialized processes and creating a strong control framework.</li><li>Excellent analytical and problem-solving skills, particularly in evaluating complex transactions and exception scenarios.</li><li>Demonstrated success in developing and delivering training programs with a strong understanding of good operational processes</li><li>Effective leadership and mentoring capabilities, with experience managing new hires and guiding team leads or SMEs.</li><li>Strong communication and interpersonal skills, with the ability to collaborate across teams and engage with both internal and external stakeholders.</li><li>The ability to bring or acquire a Series 7 &amp; 24 licenses.</li></ul>The Value You Deliver <ul><li>Execute and oversee specialized and complex operational processes, such as Transfers of Account (TOA) receives, debit card support, abandoned property handling, privacy violation investigations, and elder financial exploitation reviews.</li><li>Perform in-depth analysis of complex transactions and manage sensitive processes such as date-of-death valuations with accuracy and discretion.</li><li>Develop, maintain, and continuously enhance training curriculum and documentation for all One Ops processes across Family Office (FOS), Custody, and Middle Office functions.</li><li>Lead team who will manage and mentor new hires across the operations group during their introductory period, with full decision-making authority on readiness for transition into the broader team.</li><li>Lead and support a team of subject matter experts (SMEs) responsible for handling special requests, processing highly complex operational items, and facilitating bulk uploads with precision and efficiency.</li><li>Foster a culture of operational excellence and continuous improvement, ensuring all processes align with our commitment to delivering a frictionless adviser experience.</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>Certifications:</h3>Series 07 - FINRA, Series 24 - FINRA<h3>Category:</h3>Brokerage OperationsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Vice President, Operations - IWMS Client Experience

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Part timeDepartment: South End Washington Primary CareAll Locations: 1601 Washington StreetPosition Summary: A Registered Nurse holds ultimate responsibility for direct and indirect nursing care, including providing nursing care, health maintenance, teaching, counseling, planning and restoration for optimal functioning and comfort. Skills include demonstrating a comprehensive understanding of the department’s immediate needs and long term growth goals, showing initiative, using critical thinking to problem solve independently, exhibiting leadership qualities, and effectively engaging with the clinical team. Bilingual (English/Spanish) a plus.Essential Duties &amp; Responsibilities:<ul><li>Assess a patient through obtaining patient history and performing appropriate tests and observations.</li><li>Communicate with the patient’s provider and educate the patient on test results, new care plans and/or other relevant health care information including the use of newly prescribed medications and/or changes in the current medication regime.</li><li>Demonstrates sound clinical judgment/decision making when triaging sick patients, both on the phone and in the waiting room.</li><li>Safely and effectively administers medications, tests and treatments as ordered.</li><li>Teaches patients and families health care regimens. Explains and provides information regarding disease and wellness, tests, results, medications, diet, exercise, and other aspects of the plan of care to patients.</li></ul>Qualifications and Requirements:<ul><li>Bachelor of Science in Nursing preferred.</li><li>Completion of Accredited Nursing Program.</li><li>Licensure in Massachusetts as an RN.</li><li>BCLS certification per department policy.</li><li>1 year relevant nursing experience in a community health and/or ambulatory care setting preferred.</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

<h3>Job Description:</h3>In this position you will join Fidelity’s Enterprise Cybersecurity business unit as a member of the Identity Governance &amp; Administration product line team. We are a dynamic, high visibility team that provides access lifecycle control solutions for all of Fidelity’s business units. We are seeking motivated Sailpoint Engineer to onboard applications to a SailPoint IdentityIQ based solution that will offer improved management of access rights across our global enterprise.The TeamThe Identity Governance &amp; Administration product line team provides provisioning, lifecycle management and control assessment solutions to technology teams and applications across Fidelity’s business units. We are responsible for providing capabilities that provide secure, stable access in a manner which ultimately improves Fidelity’s risk posture, ensures compliance with policy standards, and reduces the overall cybersecurity threat landscape facing the firm. The Expertise You Have <ul><li>B.S.in Computer Science preferred, Engineering / Mathematics or comparable</li><li>Experience in building and developing using Sailpoint IdentityIQ product a plus</li><li>Hands on experience with automation &amp; pipeline implementation (Testing, Continuous Integration / Continuous Delivery pipeline) </li></ul>The Skills You Bring<ul><li>You have hands-on experience in designing and developing using the following technologies:<ul><li>Expertise working with JDBC, REST API, SCIM</li><li>Programming expertise with the following programming languages: Java, BeanShell/JavaScript, SQL.</li><li>Sailpoint Identity IQ platform – a plus</li><li>Strong SQL proficiency</li></ul></li><li>You have experience and comfort working in an agile environment (Scrum and Kanban)</li><li>You possess strong engineering skills and experience developing maintainable, scalable multi-tiered applications</li><li>You have maniacal focus on automation and always looking towards reducing waste and improving efficiencies</li><li>You should enjoy communicating and learning the business behind the application</li></ul>The Value You Deliver<ul><li>Collaborating in an autonomous team, owning all aspects of delivery (Coding, Quality, DevSecOps)</li><li>Team player developing/deploying software in a fast-paced and highly flexible environment</li><li>Continued focus on improving test coverage, release velocity and production health</li><li>Working with global Agile teams and will contribute to enhancing engineering practices</li><li>Exercising operational expertise in a team, targeting Engineering and DevOps excellence</li><li>Forever learning and growing your skillsets to be an active contributor to a well-rounded team</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior SailPoint Engineer

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 1601 Washington StreetPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.Essential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Coordinator, Patient Access SE

Fidelity TalentSource is hiring a Legal Operations Analyst to work at Fidelity in Smithfield, RI! The Role You will be involved with the general administrative support of the team. This includes reviewing incoming legal documents, completing data capture, identifying any deadlines associated with all requests, telephone communication with internal associates or external requestors, attorneys or customers regarding time extensions or status updates. The candidate is expected to be able to identify and prioritize risk exposures surrounding subpoena inquiries and promptly call out to management. This function provides enterprise wide support to all retail businesses. <ul> <li>Provide mail review of subpoena documents received and analyze subpoena requests.</li> <li>Review and respond to LAWS requests received from the litigation department regarding court order and subpoena productions.</li> <li>Track incoming non-class action checks and work with accounting to ensure timely deposits</li> <li>Interact with attorneys, and customers as necessary, often requesting additional time to respond to subpoenas.</li> <li>Support manager in creating workflows for team trainings and maintain the Legal Operations Group SharePoint site.</li> <li>Make edits to P&amp;P as guided by manager.</li> <li>Maintain a daily volume report for Levy, Court Order, Subpoena workflows.</li> <li>Respond to negative subpoenas, negative sheriff levies, negative chapter 7 bankruptcy requests.</li> <li>Provide support to analysts regarding redaction of information from subpoena productions.</li> <li>Be familiar with Fidelity's Privacy requirements</li> </ul> The Expertise and Skills You Bring <ul> <li>Bachelor's degree and/or equivalent (1-3) years of legal, compliance and/or regulatory experience</li> <li>Experience in the financial services industry or legal setting</li> <li>Paralegal certificate a plus</li> <li>Excellent interpersonal skills</li> <li>Strong command of the written language</li> <li>Excellent organizational and time-management skills</li> <li>Proficient PC skills including the ability to effectively use Microsoft Office Suite programs</li> <li>Working knowledge of Fidelity systems including FBSI, XTRAC, IRF, Brio, One View and View Direct is a plus</li> </ul> The Team Legal Operations is part of the Fidelity Enterprise Compliance Operations. We support Fidelity Brokerage Services, LLC, Fidelity Management Trust Company and National Financial Services, LLC. We provide legal support to these entities by responding to legal process such as subpoenas, garnishments, and other orders from the court. We interact with in-house counsel, Fidelity’s Financial Intelligence Unit team, AML, Fraud and PI Risk. The hourly pay rate range for this position is $30.00-32.00 per hour for Rhode Island only. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Fidelity TalentSource

Legal Operations Analyst

<h3>Job Description:</h3><h3>The Role</h3>The Senior Manager role is a member of the Domain Finance Team delivering impactful and illuminating financial analysis to our business partners. The primary objective of the role will be to lead the line finance support and financial planning and analysis for the WI Emerging Domain to drive improved outcomes and financial results to the broader organization. The WI Emerging Domain focuses on Student Debt, Workplace Giving, and Advantage 401k offerings within Workplace Investing (WI). You will work closely with the assigned Finance VP, Product Areas Leaders and Sales Leaders for these businesses. You will partner closely with WI CoEs, including Tech Finance, Pricing, Decision Support &amp; Analytics, and Costing to support analytics around sales projections, pricing analyses, new product/channel development plans, vendor expense management and cost behavior.<h3>The Expertise and Skills You Bring</h3><ul><li>A bachelor's degree or equivalent experience in Finance or Economics; MBA or advanced degree preferred</li><li>8+ years of professional experience with a successful track record in financial modeling and analysis</li><li>Financial services experience; experience in benefits outsourcing (WI) a plus</li><li>Ability to combine a strategic business perspective with strong project management and analytical skills</li><li>Excellent written and verbal communications skills, including the ability to 'tell the story' and communicate sophisticated financial information to influence executive decision making</li><li>Proficiency in financial modeling and presentation tools (MS Excel, MS PowerPoint, Thinkcell, etc.) and the ability to teach others</li><li>Confidence, business maturity, and presence to work independently and collaborate effectively across all levels of the organization, including interacting with and influencing senior management</li><li>Outstanding critical thinking, problem solving, decision-making, and analytical skills</li><li>Strong interpersonal skills, proactively building consultative relationships across Finance and the business</li><li>Ability to gain subject matter expertise in a short time period and apply institutional knowledge to business decisions and quality analytics</li><li>Flexibility, and resourcefulness to navigate several priorities in a deadline driven environment, having comfort with ambiguity</li><li>Ability to take initiative and seek creative solutions that challenge conventional approach</li><li>Demonstrating an in-depth understanding of financial results, including key drivers, emerging trends, and anomalies to share with senior management to guide effective decision making</li><li>Working with product teams to develop analyses supporting investment decision making</li><li>Providing ad hoc analysis for the Emerging product and sales and members of their senior management team</li><li>Using tools and business knowledge to continuously provide insightful information, reporting and analytics that evolve with changes in the business, including proactive thinking and analysis</li><li>Reviewing, analyzing and supervising business performance, synthesizing data, analyses, and conclusions into presentation form for senior management</li><li>Operating with a high degree of autonomy, serving as a proxy for the business Finance VP to various internal audiences</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>The Team</h3>Our team focuses on overall management of the WI Technology Investment Portfolio and supports the Technology, Data, Platforms, Digital Experience and Emerging domains. We deliver the data and analyses that help these groups understand what technology investments we are making and the impact those investments are having on our customers.<h3>Certifications:</h3><h3>Category:</h3>FinanceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Finance

<h3>Job Description:</h3>Chapter Leader - Senior Manager, Full Stack EngineeringAs Chapter Leader - Senior Manager, you will blend engineering knowledge and experience with a passion for coaching and mentoring to deliver scalable and high performing solution. You will be responsible for a portfolio of applications and engineering associates assigned to the OSG team.The Skills You Bring<ul><li>Excellent people leadership skills with demonstrated ability of leading and developing software engineers.</li><li>Engineering background with a consistent record of delivering to cloud at scale.</li><li>Experience with modern agile engineering approaches, CI/CD practices and focus on operational excellence.</li><li>Ability to build and maintain strong relationships with technology and business partners across Fidelity.</li><li>Excellent interpersonal, communication and influencing skills.</li><li>Exceptional mentoring and coaching skills, and a commitment to continuous learning and improvement.</li></ul>The Value You Deliver<ul><li>Work in partnership with Product and Engineering leaders to ensure alignment with the strategic business priorities and to provide increased value for our customers.</li><li>Plan and lead strategic technology initiatives.</li><li>Support and empower engineers to enable delivery of increased value.</li><li>Enable an agile and frictionless organization by demonstrating agile behaviors.</li><li>Promote a culture of engineering excellence and continuous improvement.</li><li>Measure performance through established objectives and metrics and deliver agreed upon business, technology, and people results.</li><li>Align chapter members across squads to ensure the best utilization of talent while also building learning opportunities to develop skills.</li><li>Actively share insights, knowledge and industry practices across the organization.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Technology Management - Systems Engineering

<h3>Job Description:</h3>The RoleAs a member of the Technology Resiliency and Recovery (TRR) team, you will serve as a Senior Manager in a second line of defense role in Enterprise Business Resiliency (EBR). In this role you will be responsible for leading strategy, planning and governance activities for the TRR function, including developing and implementing new and exciting programs, data analytics and visualization, and directly communicating with enterprise and business technology leadership across the firm. This is an exciting &amp; high visibility opportunity to help drive a pivotal enterprise initiative in a very dynamic environment.The TeamThe Technology Resiliency &amp; Recovery team sits within the Corporate Risk organization. We are a dedicated team of risk professionals who provide the strategic development and execution of a technology resiliency program, with oversight of technology risks that enables our company’s business operations to continue following any disruption.The Expertise &amp; Skills You Bring<ul><li>6-8+ years demonstrated ability &amp; familiarity with a range of technology platforms &amp; environments such as cloud services, open/distributed systems, and mainframe.</li><li>3-5+ years in a strategy and planning function</li><li>Experience in Disaster Recovery, Business Continuity or Risk related programs (preferred).</li><li>3-5+ years working in a financial and banking industry in a technical or risk management role(preferred)</li><li>AWS, Azure &amp; Kubernetes certifications would be advantageous.</li><li>Strong judgement, communications, and data analytics skills.</li><li>DRI (CBCP), or BCM (DRCP, DRCS) certifications (preferred).</li><li>Functional knowledge and experience with emergency response and crisis management (preferred).</li><li>Mentors Junior members of the team and experience building knowledge management.</li><li>Bachelor’s or Master’s Degree in Computer Information Systems, Engineering, Data Analytics or Risk Management Discipline.</li></ul>The Value You Deliver<ul><li>Design and coordinate new programs and capabilities for the program</li><li>Respond to emerging technology resiliency challenges and changes across the second line of defense</li><li>Build and maintain strategic roadmaps and metrics</li><li>Collaborate with leaders and partners across business, technology, architecture and engineering teams.</li><li>Use data analytic capabilities to develop data visualization and actionable insights </li><li>Design and Facilitate workshops and cross-business unit meetings</li><li>Develop and maintain policy, standards and guidelines</li><li>Solving complicated problems, demonstrating confidence with unanticipated situations, and the ability to help find innovative ways to mitigate risk using advanced analytical and critical thinking skills.</li><li>Exhibits executive presence. Communicates clearly, concisely and impactfully in order to influence others; tailoring messaging to audience.</li><li>Encouraging a supportive environment for employees to learn and grow.</li><li>Participating in the incident response program and recovery activities for business operations, technology or vendor disruptions (on call rotation/including off hours).</li></ul><h3>Certifications:</h3><h3>Category:</h3>Investment OperationsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Technology Resiliency Strategy

<h3>Job Description:</h3>Associate Billing AnalystThe Associate Billing Control Analyst position acts as an overseer, a consultant and key business partner to our FundsNetwork, FIAM, Clearing and Custody Business partners and Billing team and liaisons with the Risk and Compliance professionals with the overall goal of ensuring a high level of accuracy in billing and compliance with key controls.The billing unit within Fidelity Institutional business group supports relationship management teams, client service teams, pricing and sales teams, and various product teams. Candidates are responsible for timely review of key control steps within the process, validation of accuracy in billing set up and working with product teams on upstream data validation.<h3>The Expertise and Skills You Bring</h3><ul><li>Bachelor's Degree Required (Finance/Accounting Preferred)</li><li>1-3 Years of financial services and/or operations experience</li><li>A self-starter and team player who works collaboratively to achieve the team’s overall goals and objectives.</li><li>Your excellent communication and interpersonal skills along with your ability to influence others across the company and build relationships.</li><li>Strong analytical skills with your ability to quickly understand complex issues</li><li>Ability to innovate and understand the importance of process improvement and time management</li><li>Your ability and flexibility to manage multiple priorities, and deliverables while maintaining deadlines</li><li>Your solid knowledge of financial tools (Excel, Access, Business Objects).</li><li>Excellent written and oral communication, particularly when discussing complex issues</li><li>Perform audit and oversight work on key billing activities.</li><li>Lead or support resolution of identified items including enhancing processes or controls.</li><li>Identify and deliver process enhancements for the efficient, accurate and timely completion of all activities</li><li>Provide root cause analysis and insights into issue resolutions</li><li>Work with business and technology partners to resolve issues</li><li>Proactive participation &amp; management on various projects/initiatives</li><li>Provide support for internal and external audit</li><li>Maintain and update procedure documentation</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>The Team</h3>The Billing Controls team safeguards the accuracy and integrity of all billing processes by performing reconciliations, exception reviews, and audit support while maintaining key control procedures. We manage a wide range of recurring and project-based tasks, partner across departments to resolve issues, and drive process improvements that strengthen financial accuracy and compliance.<h3>Certifications:</h3><h3>Category:</h3>FinanceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Associate Billing Analyst

<h3>Job Description:</h3>Fidelity’s Workplace Investing (WI)/Healthcare (HCG) business units help employers offer successful benefit programs to improve their employees’ overall well-being. WI/HCG offers a broad range of integrated financial, health, and benefits solutions and provides innovative technology, strategic collaboration, outstanding service, and engaging employee experiences. WI/HCG is the market leader with ~30% market share serving 26K employer clients &amp; 34M employees and administrating $3.0T in assets.The Stock Plan Services (SPS) Product Domain exists to focus and deliver upon the needs of our Stock Plan Clients and their Participants. The domain focuses on four major tenets in operating principles and design decisions:<ul><li>Delivering Customer Value: Listening and adapting to our customers’ (Sponsors and Participants) needs to deliver the best SPS and NQ experience.</li><li>Enabling Growth: Developing new capabilities to attract prospects and enable us to enter new markets</li><li>Driving Scale and Efficiency: The opportunity to bring value in our market starts with reducing unit costs.</li><li>Diversity and Inclusion: Celebrating differing voices and perspectives in our products and our people.</li></ul>The RoleAs the Director, SPS Product Offering, you will lead a team accountable for the strategy and execution of our internal go-to-market strategy. Key areas of focus will be<ul><li>Driving awareness and confidence in the product strategy and roadmap with our internal partners</li><li>Partnership with marketing to package our product deliverables into a broader story, ensuring the what, why, when are clear</li><li>Increasing efficiency for our internal work intake, business readiness processes, and overall feedback loop processes and communications</li></ul>You will partner closely with our SPS Marketing team, Sales, Relationship Management, and within Product. The Expertise You Have <ul><li>Bachelor’s Degree required; MBA preferred.</li><li>10+ years of financial services work experience, with stock plan experience a plus</li><li>Experience in product positioning and go-to-market strategy</li></ul>The Skills You Bring <ul><li>Experienced people leader, skilled at setting strategic direction and leading seamless execution</li><li>Ability to manage and proactively engage multiple stakeholders representing different functions</li><li>Strong communication, interpersonal and relationship building skills with which you influence and engage across SPS</li><li>Ability to refine processes and communications used to manage work intake and business readiness for a large product domain</li><li>Ability to create an inclusive culture that encourage diversity of thought, drives debate, and encourages all to unlock their potential on behalf of our clients.</li></ul>Note: Fidelity will not provide immigration sponsorship for this position.The Value You Deliver <ul><li>Effective and efficient work intake and go-to-market functions to ensure success of feature deployments</li><li>Transparency of our product strategy, roadmap, and deliverables to our internal stakeholders so that the impact is clear and can be shared</li><li>Awareness through an ongoing feedback loop that ensures our client and sales teams are heard, and feel clear of what is prioritized and why</li></ul><h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

142 Jobs in North Smithfield, RI, USA