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Compliance Analyst - Legal Operations Fidelity TalentSource is hiring a Compliance Analyst - Legal Operations to work at Fidelity in Smithfield, RI! The Role You will be involved with the general administrative support of the team. This includes reviewing incoming legal documents, completing data capture, identifying any deadlines associated with all requests, telephone communication with internal associates or external requestors, attorneys or customers regarding time extensions or status updates. The candidate is expected to be able to identify and prioritize risk exposures surrounding subpoena inquiries and promptly call out to management. This function provides enterprise wide support to all retail businesses. <ul> <li>Provide mail review of subpoena documents received and analyze subpoena requests. </li><li>Review and respond to LAWS requests received from the litigation department regarding court order and subpoena productions. </li><li>Track incoming non-class action checks and work with accounting to ensure timely deposits </li><li>Interact with attorneys, and customers as necessary, often requesting additional time to respond to subpoenas. </li><li>Support manager in creating workflows for team trainings and maintain the Legal Operations Group SharePoint site. </li><li>Make edits to P&amp;P as guided by manager. </li><li>Maintain a daily volume report for Levy, Court Order, Subpoena workflows. </li><li>Respond to negative subpoenas, negative sheriff levies, negative chapter 7 bankruptcy requests. </li><li>Provide support to analysts regarding redaction of information from subpoena productions. </li><li>Be familiar with Fidelity's Privacy requirements </li></ul> The Expertise and Skills You Bring <ul> <li>Bachelor's degree and/or equivalent (1-3) years of legal, compliance and/or regulatory experience </li><li>Experience in the financial services industry or legal setting </li><li>Paralegal certificate a plus </li><li>Excellent interpersonal skills </li><li>Strong command of the written language </li><li>Excellent organizational and time-management skills </li><li>Proficient PC skills including the ability to effectively use Microsoft Office Suite programs </li><li>Working knowledge of Fidelity systems including FBSI, XTRAC, IRF, Brio, One View and View Direct is a plus </li></ul> The Team Legal Operations is part of the Fidelity Enterprise Compliance Operations. We support Fidelity Brokerage Services, LLC, Fidelity Management Trust Company and National Financial Services, LLC. We provide legal support to these entities by responding to legal process such as subpoenas, garnishments, and other orders from the court. We interact with in-house counsel, Fidelity’s Financial Intelligence Unit team, AML, Fraud and PI Risk. The hourly pay rate range for this position is $27-$32 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Fidelity TalentSource

Compliance Analyst

<h3>Job Description:</h3>The RoleWe are looking for a Principal Full Stack Engineer to join us!As a Principal Full Stack Engineer, you will play a key role on Scrum teams and within Digital Platforms Technology. You will be encouraged to gain understanding of all the components of our web applications and will work with the members of the squad to deliver outstanding customer experience solutions.The ideal candidate should show ease at making personal connections and enjoy partnering across a diverse group of roles. You will work closely with the Squad Lead, Scrum Master, Developers, Quality Assurance, and Architects to craft, build, test, and deliver the features that make up Fidelity’s Digital experiences. You will also be expected to provide guidance and mentoring to the other Developers.The Expertise and Skills You Bring<ul><li>Full stack software engineering 8+ years of experience; with a focus in financial services applications is a plus</li><li>BS/BA Degree or equivalent experience required</li><li>Demonstrated experience in communicating technical needs and capabilities to non-technical team members, product owners, and partners</li><li>Experience collaborating in a team environment to develop, deploy, and support key applications and features</li><li>Client-side language, library, and framework proficiency: Angular 14+, JavaScript/TypeScript, Node, NPM, HTML/CSS, RxJS, Jasmine/Karma</li><li>Proficiency with server-side/mid-tier languages, frameworks, libraries, and related technologies: Java EE, Apache Tomcat, Spring MVC/Spring Boot, Logback, SLF4j, Maven</li><li>A proven understanding of the Agile software development methodology</li><li>Extensive experience decomposing sophisticated business problems into creative, efficient, and scalable solutions</li><li>Relevant knowledge of modern application architecture patterns and emerging technologies</li><li>Appreciation for and alignment to standard methodologies regarding object-oriented design, coding standards, RESTful service consumption and integration, common design patterns, secure application development, and test coverage</li></ul>The TeamFidelity's Workplace Solutions (WS) Digital Platforms Technology team designs, develops, implements, and supports WS’s suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions which meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which nurtures a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies.You will support digital experience scrum teams within Stock Plan Services, an emerging equity compensation services division of Fidelity Investments.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Note: If you are a FINRA registered internal employee who is considering moving to a non-licensed role, you may want to proactively have a conversation with the hiring manager to understand the potential impact to your registrations before a final hiring decision is made.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Principal, Full Stack Engineer

<h3>Job Description:</h3>Note: Fidelity will not provide immigration sponsorship for this positionThe successful candidate will be accountable for managing a team to define, prioritize, and deliver on strategic program deliverables. Objective is to enhance the organization's cybersecurity posture by mitigating known vulnerabilities, preventing lateral movement, and improving our Identity and Access security posture.The ideal candidate will have expertise in Active Directory, Entra ID, Identity governance, Authentication controls, and product management experience. You will collaborate with other Identity and Access Management (IAM) leaders to ensure alignment on overall strategy and program deliverables.In this role you will:<ul><li>Own accountability for the team’s approach, planning, and engagement model to ensure continued alignment and prioritization of the product roadmap</li><li>Demonstrate strong acumen to translate IAM control enhancements into deliverables/milestones at the sub-initiative and epic level</li><li>Leverage agile routines to coordinate planning and prioritization, including technology strategy, capability design, objectives and KPIs, ensuring that the development sequence is aligned</li><li>Provide day-to-day leadership for a delivery team comprised of engineering, quality, and analyst resources, and indirect leadership of supporting teams such as architecture, program management, and other COEs</li><li>Build a high-performing engineering team, identifying and supporting on-going learning opportunities, and ensuring that the talent composition aligns with strategic business priorities and workforce planning</li><li>Contribute to proactive research, vendor evaluations, and recommendation of new &amp; existing capabilities that align to product and/or IAM strategies</li><li>Oversee control &amp; service observability, stability &amp; resiliency, operations, and monitoring aligned to the policies, standards, and technical guidelines of the broader technology organization</li></ul>The Expertise You Have and The Skills You Bring <ul><li>7+ years of experience in a technology and leadership role, preferably managing risk utilizing the NIST cybersecurity framework</li><li>Deep understanding of Identification and Authentication controls, IAM principles such as SAML and OpenID Connect, and Authentication Assurance Levels (AALs)</li><li>Demonstrated experience in agile team practices, planning ceremonies, and delivery</li><li>You are a committed people leader, capable of setting strategic direction and coaching others to deliver results and impact to achieve that strategy</li><li>You have strong communication, interpersonal and relationship building skills with which you influence and engage across Fidelity and at all levels of the organization</li><li>You have senior level experience leading the development of solutions and offerings aligned with and in support of the strategic direction of the business</li><li>You leverage critical thinking and a product mindset, taking a data-focused approach to objective decision making</li></ul>The Team Fidelity’s Directory and Authentication group manages the identity and authentication security controls that help protect our workforce associates. Our teams are aligned to a set of enterprise services for managing our workforce identities, providing organizational scale of digital resources, and enhancing our access security controls.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Team Leader - Directory Services Hardening

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician Level II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. Anticipates and evaluates potential problems. This position strives to maintain the highest level of attention to the operational needs of the community.Essential Functions/Responsibilities<ul><li>Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards&nbsp;</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed&nbsp; units for the highest quality of work and superior presentation</li><li>Routinely perform duties to restore apartments to “make ready” status\</li><li>Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects</li><li>Respond to resident requests in a timely manner, delivering excellent customer service</li><li>Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Education and/or Experience<ul><li>High School diploma or equivalent (GED) preferred</li><li>1-3 years’ experience performing maintenance duties</li><li>Multi-Family maintenance experience helpful</li><li>HVAC and CPO certification preferred</li></ul>Skills/Specialized Knowledge<ul><li>Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.</li><li>Accurately take measurements and perform basic arithmetic</li><li>General computer skills in Microsoft Office and property management based software</li><li>Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices</li><li>Safely use chemicals, paint, and general cleaning supplies\</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart</li></ul>About the Benefits of joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

Mill Creek Residential

Service Technician II - Modera Natick Center

Salesforce Administrator Position Overview The Salesforce Administrator will be responsible for helping enhance our Salesforce org by providing customer service, implementing best practices, and developing new solutions to unique business problems as well as providing premier technical support to select group of client-facing associates. This individual will work directly with our internal customers, business partners, cross company technologists and analysts to assist with Salesforce support, problem solving, and building processes to drive user adoption and increase productivity. In this role, we place a high value on serving our customers, who are client-facing associates and in direct support of accomplishing our business objectives. In addition to technical expertise, we expect a high attention to detail, outstanding customer service, and the ability to build a rapport with the customer. Associates are expected to be contributors to a positive workplace environment and demonstrate a strong commitment to teamwork and shared success. They are expected to own their professional development plan and acquire additional skills that ensure continued growth in and effective contribution to the organization. Responsibilities Contribute to the team by: <ul> <li>Helping to manage, prioritize, and escalate internal support requests</li> <li>Resolving issues and supporting new or enhanced functionality requests brought by end-users</li> <li>Performing User Acceptance Testing for both new and ongoing development projects</li> <li>Participating in change management efforts to improve our Salesforce implementation</li> <li>Contributing to keeping our Salesforce instance aligned with best practices</li> <li>Experience supporting Microsoft Windows 10 &amp; Office O365</li> <li>Outstanding customer service and interpersonal skills</li> <li>Excellent written and verbal communication skills</li> <li>Experience supporting remote workers in a corporate environment</li> </ul> Qualifications of Salesforce Administrator <ul> <li>Salesforce Administrator Certification</li> <li>3+ year experience as a Salesforce Administrator</li> <li>Bachelor’s Degree or equivalent related experience in business or technology</li> <li>Ability to work with stakeholders to understand business needs, document requirements, and design logical, scalable solutions</li> <li>Strong desire to learn and implement Salesforce best practices</li> <li>Excellent organizational skills, time and project management</li> </ul> The hourly pay rate range for this position is between $55-$65 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Salesforce Administrator

Associate Systems Analyst Do you want to work for a fast paced, production support environment where people make the difference? Do you thrive on providing exceptional client service? Join us as an Associate Systems Analyst where you will provide premier technical support for client facing Outside Sales force. The Expertise We’re Looking For <ul> <li>Associate degree, technical certification, or equivalent work experience is preferred</li> <li>1+ Years’ experience in a Help Desk Support role is a plus</li> <li>Experience supporting Microsoft Windows 10 &amp; Office O365</li> <li>Experience in Salesforce is a plus</li> <li>Outstanding customer service and interpersonal skills</li> <li>Excellent written and verbal communication skills</li> <li>Experience supporting remote workers in a corporate environment</li> <li>Salesforce experience is a plus</li> </ul> The hourly pay rate range for this position is between $45-$55 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. The Value You Deliver The Associate Systems Analyst will work directly with our internal customers, business partners, cross company technologists and analysts. In this role, we place a high value on serving our customers, who are client facing associates and in direct support of accomplishing our business objectives. In addition to technical expertise, we expect a high attention to detail, outstanding customer service, and the ability to build a rapport with the customer. Analysts are expected to be contributors to a positive workplace environment and demonstrate a strong commitment to teamwork and shared success. They are expected to own their professional development plan and acquire additional skills that ensure continued growth in and effective contribution to the organization. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com(opens in a new tab)</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Associate Systems Analyst

<h3>Job Description:</h3>The User Experience Content (UXC) team contributes to Fidelity.com, NetBenefits.com, and our mobile apps that help people manage their investments, take advantage of their benefits, and plan for tomorrow. These are among the most heavily trafficked financial services websites and mobile applications in the world. This team’s strength is its ability to view the experience holistically and connect customers’ unique needs with the right Fidelity products, services, and resources to meet them.As a Principal in UX Content Strategy in Wealth, you’ll play a key role in shaping the type of help, guidance, and advice people receive at different service levels—whether they are self-directed or advised or a little of both—at all the touchpoints of their journey. You’ll translate sometimes sophisticated financial topics and strategies into clear, effective digital content that our customers can understand and that can help guide their conversations with advisors.You’ll work with marketing and product teams in a variety of ways: <ul><li>Craft marketing copy for product experiences and campaign landing zones.</li><li>Integrate thought leadership and education for contextual learning across primary journeys as well as develop tools that educate by doing.</li><li>Develop messaging based on audience segmentation and personalized data that drives new relationships and deepens existing ones.</li><li>Create sales tools with and for advisors that can be used to explain our products and services and the value they provide. </li><li>Propose UX solutions that make it clear what information we need from people and how we’d manage their money. </li><li>Drive content strategies that focus on business-critical objectives while ensuring the customer is at the center of everything we do.</li></ul>You’re passionate about language, a natural collaborator, and thrive in partnership with multi-faceted teams—marketing, experience designers, developers, legal and compliance officers, advisors, and investment management teams. You’re generally comfortable with advanced financial themes and can explain things like tax-loss harvesting, asset allocation, estate planning, and income protection, in ways that enhance comprehension and decision making. And you’ll help guide projects from concept to completion, using data and analytics to test, iterate, and continuously improve content.<h3>The expertise and skills you bring</h3><ul><li>5–7+ years of professional writing experience in UX writing, copywriting, or technical writing. Experience in financial services is essential, as is a strong portfolio that demonstrates your familiarity with the subject matter.</li><li>A versatile writer who can tailor messaging for diverse audiences with varying levels of understanding.</li><li>A dynamic individual contributor with experience driving projects with teams of 5 or more creatives.</li><li>A clear communicator who can confidently articulate and advocate for a point of view, while finding common ground with product leadership and legal partners when necessary.</li><li>A strategic problem solver who can zoom out to see the big picture, then translate it into cohesive content blocks that can fit all the details.</li><li>A curious collaborator who asks the right questions and works effectively with many different players and points of view.</li><li>Experience crafting personalized content and applying best-in-class UX across mobile and web platforms, not just articles.</li><li>A track record of delivering successful business results, balancing multiple priorities, and building trust with partners who rely on our expertise, fast.</li></ul>Note: Fidelity will not provide immigration sponsorship for this position <h3>Certifications:</h3><h3>Category:</h3>MarketingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Principal, User Experience Content Strategist

<h3>Job Description:</h3>The RoleDo you thrive on keeping things organized and making processes run like clockwork? Are you passionate about the power of phenomenal content in building brand credibility and engaging clients and prospects? In this role, you’ll be the backbone of our editorial operations, ensuring that our content libraries stay fresh, relevant, and impactful. You’ll partner not only within our editorial team but also across the broader marketing organization -- including digital, compliance, creative, and segment marketing teams -- to build and refine processes for content maintenance, performance tracking, and content updates. This collaboration will give you a direct hand in informing our editorial strategy and ensuring alignment across channels. If you’re passionate about working at the intersection of content excellence and data-driven insights, we’d love to hear from you! The Expertise and Skills You Bring We’re looking for a creative and analytical Editorial Operations and Marketing Manager to build and formalize how our content is managed throughout its lifecycle. This role is ideal for someone who enjoys putting structure around creative processes and is eager to learn and grow within a collaborative team of content creators and marketers. We’re excited to bring someone on who has:<ul><li>Minimum of 5 years working in publishing, content marketing, or general marketing and communications (internships included).</li><li>Strong analytical skills and experience developing dashboards and monitoring performance metrics, turning data into actionable insights that influence content strategy.</li><li>Familiarity with content management systems and performance tracking tools</li><li>Excellent written and verbal communication skills, including comfort collaborating with peers and senior team members.</li><li>Strong project management skills and ability to manage multiple projects with varied complexities simultaneously.</li><li>A passion for process improvement and proactively asking questions to provide the best solution.</li><li>Curiosity and an interest in learning about the Wealth Management industry. Financial services industry experience a plus, but not required.</li><li>Bachelor’s or Master’s degree in Marketing, Communications, Journalism, or related field (or equivalent experience)</li></ul> The TeamThe Wealth Management Editorial team is part of the Fidelity Institutional and Asset Management Marketing organization. Our dynamic and collaborative team is passionate about raising the voice of Fidelity in the marketplace and helping wealth management firms grow. We develop and deliver compelling points of view that provoke conversation, drive action, and ultimately help wealth management leaders and their teams navigate industry change. We partner with various groups across Fidelity Institutional and the larger Fidelity enterprise to ensure we bring the best to our customers every single day.<h3>Note: Fidelity will not provide immigration sponsorship for this position.</h3>The base salary range for this position is $74,000-141,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Marketing

Manager, Wealth Management Editorial

<h3>Job Description:</h3><h3>The Role</h3>Fidelity Executive Services is looking for a Director to join the Strategy &amp; Offering Team as they embark on a multi-year expansion of the Executive Services program. This role provides a great opportunity to work across multiple initiatives and workstreams towards this expansion, including the evolution of the service model and offering, it’s positioning at Fidelity and in the marketplace, and how we go to market. The Director role is ideal for someone with a product management or strategy background, with experience across both workplace and our retail businesses. Primary duties of the position include:<ul><li>Using data and insights to find opportunities, measure performance, and iterate on features to meet Executive Services program, sponsor, and participant needs</li><li>Leading multiple priorities and initiatives in partnership with Executive Services Product Area and Distribution Teams</li><li>Establishing goals and communicating progress/status to ES leadership and key partners at various levels</li><li>Highlighting risks, dependencies, and managing progression against determined milestones</li><li>Representing Executive Services and seeking opportunities to partner with other business units and business partners to leverage and scale solutions and ensure alignment and integration of deliverables across domains</li><li>Identifying and implementing process improvements to enhance program efficiency, engagement, and overall initiative outcomes</li></ul><h3>The Experience and Skills You Bring</h3><ul><li>Bachelor’s degree required; 10-12 + years of financial services experience with a focus on strategy / product management</li><li>Deep understanding of the Workplace, Wealth and Brokerage businesses</li><li>Outstanding prioritization skills and the ability to navigate multiple highly matrixed organizations</li><li>Ability to think and operate both strategically and tactically</li><li>Superb relationship-building skills</li><li>Analytical and problem-solving skills</li><li>Possesses a startup mentality with comfort navigating ambiguity and shifting priorities. You have experience in environments where speed, adaptability, and innovation are critical to success.</li><li>Leadership skills demonstrating the ability to lead cross-functional teams and influence without authority.</li><li>Thrives in a collaborative environment and can communicate effectively with both technical and non-technical teams.</li></ul>Note: Fidelity will not provide immigration sponsorship for this position.<h3>The Team</h3>Executive Services is an incredibly successful P/W program with a track record of well over a decade of creating lifetime relationships with Workplace Executives. The Executive Services Product Area is uniquely constructed and positioned to provide Executive Services Distribution with a steady, increasing number of qualified, engaged executives through an efficient program. Our job is to define the direction and opportunity of the program, create operational maturity, increase engagement across both Plan Sponsors and Participants, and to deliver both Participants and capabilities to our Distribution partners for the program’s continued growth and successThe base salary range for this position is $110,000-222,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Product Management

Director, Executive Services Strategy & Offering Team

<h3>Job Description:</h3>Director, Debit Card Fraud RiskFraud Risk &amp; ControlJob DescriptionThe Fraud Risk and Control’s (FRC) Debit Card Team is responsible for ensuring that the Fraud Program for Fidelity’s Debit Card portfolios are effectively protecting customers and Fidelity from the risk of fraud while delivering a remarkable customer experience. As a Director in the Debit Card Fraud Team, you will be responsible to support the design and oversight of the Debit Card Fraud Management Program as well as to support Debit Card related strategic initiatives with fraud control subject matter expertise. You will deliver value to the team by providing analytical insights, fraud control and debit card subject matter expertise as well as participating in the daily operation of the team to prevent and detect fraud and mitigate its impact. Specifically, you will:<ul><li>Design dashboards, reports and Key Performance Indicators and monitor that fraud losses, customer experience and costs are within the company’s expectations.</li><li>Use data to generate insights, interpret trends and support root cause analysis.</li><li>Support strategic changes and initiatives by designing and specifying fraud controls and ensure their effective implementation.</li><li>Develop policies and procedures, conduct reviews to manage and mitigate fraud.</li><li>Liaise and collaborate with key partner teams to ensure effective fraud controls are in place for the existing Debit Card Portfolios and for new strategic initiatives.</li><li>Influence the broader strategic decisions of the Debit Card Product Team by providing fraud control insights and communicate the priorities of the FRC team.</li><li>Collaborate with partner teams to respond to fraud events, mitigate risk and customer impact.</li></ul>The Expertise We’re Looking For<ul><li>Batchelor degree in economics, finance, data or computer science or similar technical fields,</li><li>10+ years of work experience in finance and fraud or related fields</li><li>Proven experience in fraud management for payment cards in financial services industry</li><li>Familiarity with current trends and risks in the Payment Card Industry and debit cards specifically</li><li>Hands on experience in generating analytical insights from large scale data using python and SQL or similar programming languages</li><li>Experience in project management and problem solving in complex environment.</li><li>Familiarity with process mapping, control design and fraud investigations</li><li>Excellent communication skills and ability to collaborate with a diverse set of key stakeholders</li></ul>The base salary range for this position is $110,000-222,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

131 Jobs in North Smithfield, RI, USA