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It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Admission RN assesses patients in their place of residency or in hospitals and initiates care into the services of Chapters Health System. Ensures a seamless transition to Care Navigation and serves as an ambassador of the Organization.Qualifications:<ul><li>Bachelor's degree in nursing or related field or an equivalent combination of education and experience</li><li>Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license</li><li>Minimum of two (2) years of RN experience in acute care, hospice, home health care or other post-acute care</li><li>Strong clinical assessment skills with preferred background in emergency department or ICU</li><li>Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system</li><li>Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred</li><li>Ability to present services in a professional and articulate manner</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy</li><li>Reliable transportation to meet schedule</li><li>Ability to work in a team environment and intervene appropriately</li><li>Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload</li><li>Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation</li><li>Strong goal/outcome orientation with exceptional time management skills</li><li>Excellent customer service focus</li><li>Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Care Navigation staff to ensure timely follow-up.&nbsp; When assignment is complete, informs the Care Navigation team and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li><li>Performs other duties as assigned.</li></ul>Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):While performing the duties of this job, the following abilities are required:&nbsp; see; hear; talk; walk; use hands to finger, handle or feel.Frequently required to:&nbsp; stand; sit; reach with hands/arms; lift; bend; balance.Occasionally required to:&nbsp; pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN Clinical Liaison Cornerstone Hospice

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Clinical Liaison Nurse is responsible for facilitating referrals in facilities as the Organization’s representative.Qualifications: • Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license • Minimum of one (1) year of acute healthcare experience; hospice experience preferred • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Marketing or sales experience preferred • Able to perform admissions in the acute care setting • Ability to effectively communicate in English (written and verbal) • Excellent customer service focus • Detail oriented • Ability to multitask and prioritize • Ability to present oneself in a professional manner • Ability to manage physical demands and emotional stress of workload • Strong goal/outcome orientation with exceptional time-management skills • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet schedule Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Acts as the Organization’s representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families and the general public. • Presents services in an empathetic and compassionate manner and performs admission process. • Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible clients meeting productivity expectations. • Assertively handles any barriers to admissions of referred patients. • Obtains medical record information for the referrals. • Develops strong relationships with case managers, physicians, etc. at facilities. • Works with Professional Relations Representatives (PRRs) to provide education on all available services. • Provides care for any GIP patients in a hospital including daily visits, professional management oversight and case management of hospitalized A &amp; B patients, performs documentation and coordinates efficient discharge. • Communicates frequently with Patient Access and Care Connect staff to ensure timely follow-up. • Performs other duties as assigned.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

RN Clinical Liaison Rotating Weekends

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of nursing, preferable to have experience with home health, skilled nursing, and/or case management • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Ability to visit Participant in their homes to assessments • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross.Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Team (IDT).</li><li>Completes initial and semi-annual assessment for all Company services including, but not limited to:<ul><li>Explains services to patients/families and addresses questions regarding patient needs, fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Provides information to Physicians and other IDT members and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to enhance prevention, prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with other members of the IDT.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Team (IDT), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, prevention, palliative interventions, care giving, dying process and safety practices.- Participant visit frequency dependent on risk score/needs to be determined- Home visits to assess home safety, medication compliance, nutritional compliance, DME compliance- ability to live safely in the community. • Reports changes in the patient’s condition to appropriate members of the IDT or other health professionals. • Participates with the IDT to evaluate hospice referrals/admissions for level of care appropriateness.- Attends daily IDT collaboration meetings • Presents concise and pertinent oral and written reports to IDT; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care provided by Community Health Workers and Home Health Aides as requested. • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Field RN Case Manager/Wednesday-Saturday Cornerstone Hospice

POSITION SUMMARY:Adjunct Faculty responsibilities include classroom instruction, facilitating meaningful learning of course outcomes, assisting students toward successful program completion, and promoting the academic well-being of the program. Adjunct Faculty also participate in activities that promote the stature of the academic programs, Departments, and Colleges and abide by the mandates set by the South University Board of Trustees and Administration. Incumbent must ensure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment that is conducive to innovation, positive thinking and expansion. KEY JOB ELEMENTS: <ul><li>Perform Faculty responsibilities as outlined in the Faculty job description and the Faculty Supplement to the South University Employee Handbook.</li><li>Designs and delivers instruction in alignment with the South University model.</li><li>Relates professional/life/industry experience to learning by continuing professional/technical skills development and introducing professional/industry perspective into courses.</li><li>Promotes student success by showing flexibility and exhibiting a passion for teaching and students.</li><li>Manages the educational process to ensure a positive educational experience.</li><li>Practices effective outreach to at-risk and/or absent students.</li><li>Communicates consistently and effectively with Supervisors, University Administrators, Faculty, and other South University Departments.</li><li>Manages the learning environment by keeping accurate records and enforcing academic policies consistent with the University, College/School, Campus, or Online Division.</li><li>Participates in the Faculty development process to enhance knowledge, skills, and abilities.</li><li>Supports local campus by participating in committee events such as orientation and graduation, including various other workshops and meetings. (Campus). </li></ul>REQUIREMENTS: <ul><li>For graduate programs, a terminal degree from a regionally accredited institution in the discipline to be taught, with a concentration in the teaching discipline (minimum of 18 graduate semester hours in the teaching discipline) required.</li><li>For undergraduate programs, a master’s degree from a regionally accredited institution in the discipline to be taught, with a concentration in the teaching discipline (minimum of 18 graduate semester hours in the teaching discipline), is required.</li><li>For associate degree programs in physical therapist assistant, an entry-level degree in physical therapy (PT) or physical therapist assistant (PTA) and a minimum of a bachelor’s degree from a federally recognized Institutional Accrediting Agency (or its international equivalent) are required. A master’s degree is preferred.</li><li>At least six months of teaching experience at another post-secondary education institution (preferred).</li><li>Active, valid, and unencumbered state licensure or certification as applicable to the discipline.</li><li>Membership in a professional association tied to the area of instruction (preferred).</li><li>Practical experience in the discipline of the program and knowledge of current best practices (in the field).</li><li>Excellent verbal and written communication skills, including the ability to build successful relationships with students and faculty.</li><li>Excellent time management and attention to detail. Computer-based skills (i.e., software, analytical, and report writing skills) and experience with computerized learning management systems. </li></ul>ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, via video conference, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive.JobFamilyAll PositionsEducationLevelMaster’s Degree

South University

Adjunct Faculty, Undergraduate Nursing

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!SIGN ON BONUS AND BENEFITS ELIGIBLE DAY 1 Role: The Admission RN assesses patients in their place of residency or in hospitals and initiates care into the services of Chapters Health System. Ensures a seamless transition to Care Navigation and serves as an ambassador of the Organization.Qualifications:<ul><li>Bachelor's degree in nursing or related field or an equivalent combination of education and experience</li><li>Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license</li><li>Minimum of two (2) years of RN experience in acute care, hospice, home health care or other post-acute care</li><li>Strong clinical assessment skills with preferred background in emergency department or ICU</li><li>Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system</li><li>Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred</li><li>Ability to present services in a professional and articulate manner</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy</li><li>Reliable transportation to meet schedule</li><li>Ability to work in a team environment and intervene appropriately</li><li>Ability to manage multiple priorities simultaneously and effectively handle the emotional stress of the workload</li><li>Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation</li><li>Strong goal/outcome orientation with exceptional time management skills</li><li>Excellent customer service focus</li><li>Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Care Navigation staff to ensure timely follow-up.&nbsp; When assignment is complete, informs the Care Navigation team and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li><li>Performs other duties as assigned.</li></ul>Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):While performing the duties of this job, the following abilities are required:&nbsp; see; hear; talk; walk; use hands to finger, handle or feel.Frequently required to:&nbsp; stand; sit; reach with hands/arms; lift; bend; balance.Occasionally required to:&nbsp; pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

RN Clinical Liaison; 10-hour Shifts, Every other Weekend

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Admission Team Manager is responsible for oversight of intake and referral processing services. Provides oversite of team members’ performance, providing feedback, mentoring and education to contribute to staff’s development. Works in collaboration with the team to meet the needs and expectations of the medical community, patients and families while meeting the department’s key performance indicators.Qualifications: • Bachelor’s degree in related field or an equivalent combination of education and experience • Current Florida license as RN, current active single-state out-of-state nurse license, or current active multistate/compact nurse license • Minimum of three (3) years of related experience including, at least, one (1) year of management experience• Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023 • Acute and/or Post-Acute experience preferred • Demonstrated ability to multi-task with attention to details • Ability to manage remote staff • Excellent written and verbal communication in English • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Ability to convey sense of urgency and develop innovative solutions to issues • Ability to listen, coach and train • Mobile Driver – Valid driver’s license and automobile insurance per Company policy. Ability to travel off-site to meet business needs • Ability to manage physical demands and emotional stress of workload • Able to remain calm and troubleshoot/handle crisis situations • Strong goal/outcome orientation with exceptional time management skills • Excellent customer service focus • Self-directed work style with ability to handle multiple priorities simultaneously with minimal supervision Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Leadership Success Factors: • Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience. • Initiative. Originate action to achieve goals. • Management Identification. Identify with and accept the problems and responsibilities of management. • Judgment. Make realistic decisions based on logical assumptions which reflect factual information and consideration of organizational resources. • Planning, Organizing and Controlling. Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Monitors results. • Leadership. Use appropriate interpersonal styles and methods in guiding others toward task 5accomplishment. • Ethics. Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse. • Regulatory Compliance: Educate and monitor staff regarding their own and the organization's responsibilities for regulatory compliance. Job Responsibilities: • Oversees Clinical Liaisons, Admission Nurses and Admission Social Workers to ensure timely responses to referral sources and provide seamless transition for patients and families into the program. Ensures staff have exceptional customer service skills. • Responsible for staff accountability including: consistency, holding employees accountable for both actions and results, following-up on expectations and documentation. Completes all employee evaluations on time and meets quarterly with each direct report. • Works in collaboration with Directors of Professional Relations and Professional Relations Representatives regarding admissions to meet agency referral and admission goals. • Maintains relationships with referral sources external and internal customers to meet the needs for efficient processing of patient information. • Ensures that staff completes admission documentation correctly to meet regulatory and agency requirements. • Oversees scheduling to ensure adequate staff is available to meet the needs of referral sources and to ensure staff productivity meets goals. • Ensures staff is current in all service lines, benefits and coverages through training; provides ongoing training to ensure service level competency; regularly monitors staff for education and training opportunities. • Prioritizes interventions that will effectively solve or prevent problems related to system operations and care delivery. • Participates in clinical operations meetings to review key performance indicators and performance improvement plans in place for goals not met. • Holds, at a minimum, quarterly staff meetings to review key performance indicators, quality scores and discuss organization and/or team updates. Ensures any organizational changes are communicated to staff in a timely matter. • Performs other duties as assigned.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

RN Manager, Admission Team

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Flexible schedule to meet the needs of Hospice House patients • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families • Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Assists the patient and family to achieve the desired comfort levels.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).</li><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices. • Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals. • Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness. • Attends patient deaths; prepares body for transport; oversees disposal of medications. • Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff. • Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses). • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

RN, Care Coordinator

Es inspirador trabajar en una empresa donde la gente realmente CREE en lo que hace.Al formar parte del equipo de Chapters Health, te darás cuenta de que es más que un trabajo. Es una misión. Nos comprometemos a brindar una atención al paciente excepcional y un alto nivel de servicio al cliente en nuestras comunidades todos los días. ¡Nuestros empleados marcan la diferencia en nuestro éxito!Rol: El RN, Coordinador de Casos, es responsable de evaluar e identificar las necesidades del paciente/familia, utilizar el ciclo de enfermería, coordinar el Plan de Atención con el Grupo Interdisciplinario (IDG) y proporcionar cuidados paliativos y de apoyo a la unidad de paciente/familia.Cualificaciones: • Licencia vigente como RN en el estado donde el empleado trabajará • Mínimo un (1) año de experiencia para candidatos nuevos en enfermería u hospicio; para los solicitantes internos, un mínimo de 6 meses de experiencia en LPN con hospicio/atención médica en el hogar dentro de un afiliado • Experiencia previa trabajando con un sistema EMR/EHR (Registro Médico/Médico Electrónico) • Conductor autorizado: licencia de conducir válida y seguro de automóvil según la política de la compañía • Transporte confiable para cumplir con el horario de visitas • Habilidad para usar equipos con mecanismos visuales y auditivos • Habilidad para comunicarse eficazmente en inglés (verbal y escrito) • Horario flexible para satisfacer las necesidades de los pacientes en Casas de Hospicio&nbsp;• Habilidad para manejar el estrés emocional de trabajar y cuidar a pacientes con enfermedades terminales y sus familias • Habilidad para acceder físicamente a las habitaciones de los pacientes, a otras áreas de la Casa de Hospicio/Hospital/ALF, etc., y a cualquier hogar (es decir, navegar por escaleras y espacios estrechos, tolerar el calor y la falta de aire acondicionado) dentro de cualquier parte del área de servicio • Habilidad para realizar las funciones esenciales y los requisitos físicos (incluidos, entre otros: levantar pacientes y/o equipos, agacharse, empujar/tirar, arrodillarse) del trabajo con o sin acomodo razonablesCertificación active BLS de la American Heart Association o Red CrossAlgunas localizaciones pueden requerir: • Brindar tranquilidad por teléfono a los pacientes y sus familias. Ayudar a encontrar soluciones a sus preguntas y/o reconocer la necesidad de una visita en persona. Coordinar la visita en persona cuando sea necesario o sea solicitado. • Ayudar al paciente y a su familia a alcanzar los niveles de confort deseados. • Utilizar recursos o personal de apoyo/experto adecuados para resolver situaciones complejas o difíciles. • Documentar la información de contacto del paciente/familia en el EMR y comunicarse con el Grupo Interdisciplinario (IDG). • Completar las admisiones clínicas para todos los servicios de la Compañía, incluidos, entre otros:o Explicar los servicios a los pacientes potenciales/familias y abordar las preguntas sobre los miedos del paciente, las limitaciones físicas, al tiempo que tranquiliza al paciente/familia; Presenta los servicios de manera empática y compasiva o Identifica objeciones de admisión que tenga el potencial paciente o familiares, preocupaciones u otras barreras de entrada y proporciona respuestas. o Educa al paciente/familia sobre los requisitos de admisión y aborda las necesidades inmediatas o Completa los consentimientos informados y la evaluación inicial de acuerdo con las regulaciones y la política de la empresa. o Proporciona información a los médicos e inicia un plan de atención para abordar las necesidades inmediatas del paciente. o Inicia intervenciones de enfermería especializada para prevenir complicaciones, aliviar los síntomas y maximizar la comodidad física y emocional. o Obtiene órdenes médicas o Completa la documentación según la política de la empresa• Actúa como representante de la Compañía en las instalaciones asignadas mientras facilita las referencias a todas las líneas de servicio; Trabaja en estrecha colaboración con los hospitales, los médicos, los centros, los pacientes, las familias y el público en general. • Se comunica frecuentemente con Admisiones para asegurar un seguimiento oportuno. Cuando se completa la tarea, informa a Admisiones y se prepara para la próxima tarea. • Proporciona toda la comunicación clínica necesaria a tiempo utilizando SBAR. • Discute cualquier necesidad potencial con el personal designado a trabajar fuera del horario regular. • Obtiene consentimientos para los servicios y organiza el alta de manera Segura y eficiente para los pacientes referidos y elegibles, al tiempo que cumple con las expectativas de productividad.&nbsp;• Obtiene información del récord médico para el referido. • Desarrolla relaciones sólidas con los administradores de casos, médicos, etc. en las instalaciones.&nbsp;• Trabaja con Representantes de Relaciones Profesionales (PRR, por sus siglas en inglés) para proporcionar educación sobre todos los servicios disponibles. • Brinda atención a cualquier paciente GIP en un hospital, incluidas las visitas diarias, la gestión profesional,&nbsp;documentación y alta eficiente.Conocimiento/habilidades: • Completar satisfactoriamente los requisitos para competir para este puesto.Responsabilidades de todos los empleados: • Representar profesionalmente a la Compañía en todo momento a través de la atención brindada y/o los servicios prestados a todos los clientes. • Cumplir con todas las regulaciones gubernamentales, estatales, federales y locales, manteniendo una posición firme contra el fraude y el abuso. • Cumplir con las políticas, procedimientos y prácticas estándar de la Compañía. • Observar las prácticas de salud, seguridad y protección de la Compañía. • Mantener la confidencialidad de pacientes, familiares, colegas y otras situaciones sensibles dentro de la Compañía.• Utilizar los recursos de manera fiscalmente responsable. • Promover la Compañía a través de la participación en organizaciones comunitarias y profesionales. • Participar proactivamente en la mejora del desempeño a nivel organizacional, departamental e individual. • Mejorar el propio conocimiento profesional y el nivel de destreza. • Conocimiento Avanzado en medios electrónicos. • Apoyar las actividades de investigación y educación de la empresa. • Compartir pericia con compañeros de trabajo tanto formal como informalmente. • Participar en las actividades de Evaluación de la Calidad y Mejora del Desempeño según corresponda para el puesto.Responsabilidades del puesto: • Proporciona y gestiona la atención directa a los pacientes y sus familias como parte de un Grupo Interdisciplinario (IDG), incorporando componentes psicosociales, espirituales, culturales, físicos y biológicos, y una adecuada intervención y seguimiento de enfermería. • Coordina el Plan de Cuido, asegurándose de que se desarrolle un Plan de Cuido individualizado que refleje con precisión las necesidades cambiantes del paciente. • Educa al paciente, la familia, los cuidadores y otros profesionales de la salud sobre el proceso y el deterioro de la enfermedad, las intervenciones paliativas, la prestación de cuidados, el proceso de morir y las prácticas de seguridad. • Reporta los cambios en la condición del paciente a los miembros apropiados del IDG u otros profesionales de la salud.• Participa con el IDG para evaluar los referidos/admisiones a hospicio para determinar el nivel idóneo atención. • Atiende las muertes de los pacientes; prepara el cuerpo para el transporte; Supervisa la disposición de medicamentos. • Proporciona intervenciones de duelo adecuadas a la familia y al cuidador en conjunto con el personal psicosocial. • Presenta informes orales y escritos concisos y pertinentes a IDG; Respeta y fomenta las aportaciones de todas las disciplinas.• Se comunica de manera precisa y completa con los médicos, miembros del personal, pacientes, familias y supervisores; Utiliza enfoques positivos cuando trabaja con otros. • Supervisa la atención al paciente, brindada por otros miembros del equipo de enfermería (es decir, LPN, asistentes de hospicio y enfermeras contratadas). • Realiza otras tareas que se le asignen.Demandas Físicas para la Oferta del Puesto/Exámenes y revisiones médicas previas a la contratación: (Las demandas que se describen a continuación son representativas de aquellas que debe cumplir una persona para realizar las funciones esenciales del trabajo, con o sin adaptaciones razonables): Al realizar las funciones de este trabajo, se requieren las siguientes habilidades: ver; oír; hablar; caminar; Use las manos para tocar, manipular o sentir. Con frecuencia se requiere que: se ponga de pie; sentarse; alcanzar con las manos/brazos; levantar; Doblar; equilibrar. Ocasionalmente se requiere: tirar; empujar; agacharse/agacharse; arrodillarse; Sube escaleras.Este puesto requiere el consentimiento para realizar pruebas de drogas y/o alcohol después de realizar una oferta de empleo condicional, así como el cumplimiento continuo de la Política de lugar de trabajo libre de drogas.

17 Nursing Jobs in Orlando, FL, USA