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Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the UTSA branch location starting at $20.00/hour!Bilingual in Spanish and English?&nbsp; Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification. The UTSA branch is located at: 14410 IH 10 West, San Antonio, TX 78249. As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to apply common sense understanding to carry out detailed and somewhat involved written or oral instructions</li><li>Ability to handle problems involving a few concrete variables in standardized situations</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Teamwork and dedication to developing strong relationships with coworkers</li><li>Able to move over 50 pounds (coin bins occasionally) and sit or stand for long periods of time</li><li>Good vision (correctable), hearing, and manual dexterity</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

UTSA Branch Member Service Representative - Full Time

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time float for our San Antonio Southeast/West Region starting at $20.00/hour!&nbsp;Bilingual in Spanish and English?&nbsp; Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.Candidates selected for this position must be able to work at all of our San Antonio Southeast/West area branch locations to meet our growing staffing needs.&nbsp;Branch locations include: Bandera Pointe, Brooks, Culebra, Floresville, Mission South, Potranco, Rigsby, South San. As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision (correctable), hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Float Southeast/West San Antonio Region - Branch Member Service Representative - Full Time

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.<ul><li>Demonstrate effective use of supplies and staff labor hours.</li><li> May assist with billing log preparation and updates.</li><li>Perform duties as assigned to meet the patient care or operational needs of the clinic</li><li> Obtain blood samples for laboratory analysis as required to complete physician orders.</li><li> Complete and document monthly review of patient medication profiles.</li><li>Knowledge of and comply with applicable health care professionals practice act requirements.</li><li>Perform duties at all times under the supervision of a Charge Nurse and within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations</li><li>Maintain thorough, accurate, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals to include progress reports.</li><li>Report any significant information or change in patient condition to the Charge Nurse.</li><li> Report machine problems to Biomedical Technician and Administrator.</li><li> Participate in staff meetings as required. Attend in-service and continuing education offerings in compliance with company policy and procedure.</li><li>Assist with staff training as requested.</li></ul>

U.S. Renal Care

Dialysis Licensed Vocational Nurse

Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 16 years old</li><li>High school diploma/GED, equivalent work experience, or is attending high school, or educational equivalent, e.g., home school or primary vocational programs</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family, partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Association which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply**Team Members who average at least 30 hours per week (or 130 hours of service per month) over a 12-month measurement period are eligible for these benefits. 4635 Rittiman Rd San Antonio TX 78218-4629

Whataburger

Restaurant  Porter - Unit 363

Military Education CoordinatorUIW MissionPosition SummaryThe Military Education Coordinator is responsible for supporting academic, recruitment, and administrative operations on-site at the military education centers located at Randolph AFB, Lackland AFB, and Fort Sam Houston. Customer focus will be active-duty military, veterans, and respective family members throughout the academic lifecycle. The Military Education Coordinator reports to the Sr. Director, Military &amp; Veteran Affairs.This position requires the ability to successfully acquire military clearance to access assigned UIW satellite office-current office locations are Ft. Sam Houston JBSA, Lackland AFB, and Randolph AFB.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Outstanding customer service skills with internal and external stakeholders.• Excellent verbal, written, and interpersonal communication skills.• Strong presentation skills.• Requires ability to identify, solve, and follow through on problems.• Strong organization skills with the ability to effectively prioritize and manage multiple tasks.• Ability to work with limited supervision, make decisions, and establish work priorities on essentially procedure-oriented operations.• Strong proficiency in MS Excel, Outlook, Word, PowerPoint, and• Ability to effectively learn and use customer relationship management (CRM) tools.• Ability to effectively learn, understand and navigate multiple DOD policies.• Strong understanding of uniqueness of military connected students.• Ability to work effectively with individuals from diverse communities and cultures.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationBachelor's Degree.Required Work ExperienceOne (1) year of student support experience in higher education, such as admissions, advising, registrar, student success, etc… or other relevant environment.Preferred Qualifications• Two (2) to three (3) years of experience working in a higher education environment with military connected student population.• Experience with Banner Student Information System or Degree Works.• Experience in any of the following areas: admissions, advising, student accounts, military credit evaluations and Military tuition assistance or VA education benefits.Required Certifications, Licenses or RegistrationsMust have a valid driver's license, driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW.Work HoursMonday through Friday 8am to 5pm with flexibility to include extended hours as needed, especially during peak periods and the planning and execution of events/workshops/ activities, to meet departmental goals.Physical Demands• Ability to lift up to 30lbs for table set-up/tear-down at events.• Ability to reach overhead, bend, squat to retrieve office and events materials.• Ability to push/pull event carts holding up to 45 lbs.• Ability to actively engage in events for extended periods of time.• Ability to regularly move about military base, UIW campus and event venues to actively engage faculty, staff, and potential/current students, as well as attend meetings on and off campus.Posting Number: AS2186POJob Type: Full TimeJob Category: Administrator (exempt)Desired Start Date: 11/03/2025Position End Date (if temporary):Reports To: Sr. Director of Military &amp; Veteran AffairsSalary: $50,000 AnnualizedOpen Date: 10/08/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantThis position requires the ability to successfully acquire military clearance to access assigned UIW satellite office-current office locations are Ft. Sam Houston JBSA, Lackland AFB, and Randolph AFB.To apply, visit <a href="https://apptrkr.com/6634869UIW" target="_blank">https://apptrkr.com/6634869UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-a1b6154770329f448b0ed90d99f49e6a

University of the Incarnate Word

Military Education Coordinator

Campus Police OfficerUIW MissionPosition SummaryThe Campus Police Officer is responsible for the enforcement of State and Local laws, University Rules and Regulations, and providing service to all community members (university and civilian). The Campus Police Officer reports to Police Chief.Essential FunctionsJob DutiesKnowledge Skills and AbilitiesKnowledge of:• Applicable federal, state, and local laws and ordinances.• Law enforcement techniques and procedures.• Use and care for all UIW equipment and in particular, law enforcement equipment.• The Crime Awareness and Campus Security Act of 1990 (a.k.a.: Clery Act).Ability to:• Successfully pass TCOLE firearms qualification standards at time of contingent offer.• Ability to successfully pass a physical and psychological evaluation (L2&amp;L3), as required by TCOLE standards.• Operate and maintain vehicles and equipment.• Effectively read and write.• Recognize dangerous/hazardous situations.• Maintain mental capacity that allows the capability of exercising sound judgment and rational thinking under dangerous and stressful circumstances.• Demonstrate intellectual capabilities during training and testing processes; to include evaluating various scenarios and developing appropriate options and/or alternatives.• Ability to work effectively with individuals from diverse communities and cultures.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required Education• High School Diploma or equivalency.• Completion from a Texas accredited police academy.Required Work ExperienceGraduate from a TCOLE recognized police academy or approved equivalent.Preferred QualificationsIntermediate Peace Officer.Required Certifications, Licenses or Registrations• Peace Officer License issued by the TCOLE.• Must have a valid driver license, driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW.Work HoursMust be available to work varying shifts, nights and weekends.Physical DemandsMust be able to fulfill the duties of a Peace Officer which include but are not limited to:• Effect an arrest, subduing resisting individuals, chase fleeing subjects, running, walking, crouching, or crawling• Move equipment, injured/impaired persons, and climb stairs/ladders.• Perform life-saving and rescue procedures.• Actively move about campus for extended periods of time in performance of duties.• Maintain effective audio-visual and perception techniques needed for making observations and for communicating with others.Posting Number: AS2187POJob Type: Full TimeJob Category: Staff (non-exempt)Desired Start Date: 11/03/2025Position End Date (if temporary):Reports To: Chief of PoliceSalary: $60,000 annualizedOpen Date: 10/09/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantNone.To apply, visit <a href="https://apptrkr.com/6637445UIW" target="_blank">https://apptrkr.com/6637445UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-b85e1a401f359847b612f0ec6ebecc94

Campus Police Officer

Welcome to Whataburger Careers!The Director, Category Management is responsible for leading and driving the category management of food related products. Works closely with Research and Development of the Whataburger Menu from innovation to execution. Oversees the procurement and supply of food related products within the categories assigned. Directs internal and external relationships with suppliers and contract management.Total Rewards:<ul><li>Competitive Weekly Pay</li><li>Bonus Program with 250% Upside Potential</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Opportunities for Career Development and Growth</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1</li><li>Flex Weeks - Remote Work Arrangement</li><li>Paid Corporate Holidays</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave – Subject to Eligibility Requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities:Leads the category management team process including:<ul><li>Procures and supplies new products and new Limited Time Offers (LTOs)</li><li>Directs supplier partners on product development needs of Whataburger</li><li>Directs supply chain procurement and supply with suppliers and distribution</li><li>Provides feedback to supplier partners quality, pricing, and supply forecasts</li><li>Oversees the development of presentations for category management</li><li>Oversees commodities on food categories and communicates to leadership market trends, demands, and pricing fluctuations</li><li>Works closely with project management to deliver new products, contract management, and sustainability of current supplies</li><li>Works closely with all departments for strategic planning and demand planning of food categories assigned</li></ul>Serves as Business Sponsor for all category projects including secondary supplier and alternative supplier projects.Directs the continuous improvement of food categories, including food cost, supply, and supplier management.Leads the strategy and execution of the food categories assigned.&nbsp; Includes sourcing and analyzing external market reports and impacts to food cost.&nbsp;Works with Research and Development to direct and plan internal product presentations for various committees and meetings (Pre-SAS, SAS, Menu Strategy, FBM, Commodities Committee).Directs food related requests for proposals and contracts.Directs supplier ideation sessions including to align with Menu Strategy:<ul><li>Selection of supplier partners to invite</li><li>Evaluation and management of white paper ideation submissions</li><li>Scheduling and organizing ideation presentation</li><li>Provides feedback to supplier partner on results</li></ul>Assumes additional responsibilities as assigned.Education:<ul><li>Bachelor’s degree or any equivalent combination of educational and work experience required</li><li>Master’s degree preferred</li></ul>Experience:<ul><li>5+ years’ experience supervising others at various organizational levels, preferably at a regional or higher level</li><li>9+ years’ experience as project or program director</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Proficiency in MS Office Word, Excel, Outlook, Power Point, and Visio (as applicable)</li><li>Proficiency in JD Edwards preferred (as applicable)</li><li>Proficiency in Restaurant Operating, Back of House, and Point of Sales systems preferred</li><li>Advanced ability to communicate, influence and negotiate decisions while motivating staff</li><li>Advanced ability to create and implement given strategic direction</li><li>Ability to work in a team environment</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Some travel, both locally and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary</li></ul>300 Concord Plaza Dr San Antonio TX 78216-6903

Director, Category Management - Protein

Clinical Teacher Supervisor (Spring 2026)UIW MissionPosition SummaryThe Department of Teacher Education invites part-time faculty candidates for Clinical Teacher Supervisor within the Dreeben School of Education for Spring 2026. In all matters, faculty are expected to maintain the highest standards of professional ethics consistent with the UIW Mission. Official duties and responsibilities of part-time faculty members at the university include teaching and professional activities as assigned.Essential Functions• Work with assigned clinical teachers to apply classroom learning into a professional setting.• Formally observe, assess, and evaluate assigned clinical teachers.• Effectively communicate expectations during clinical placement for both the Clinical Teacher and the Cooperating Teacher.• Complete and timely submit required assessments and documentation by the due date.• Serve as a liaison between the placement site and the Teacher Education Department.• Adhere to UIW Faculty Handbook policies and procedures, including timely record keeping of student activities, fair and equitable evaluation of student performance, and timely feedback to students regarding their performance in the course.• Conduct respectful relationships with faculty, staff, and students both in and outside the classroom.• Maintain contact with the department chair and participate in meetings upon request.• Perform other duties as assigned. Job DutiesKnowledge Skills and Abilities• Effective communication skills;• Strong knowledge of educational concepts;• Mastery of professional ethics and presentation in professional settings;• Understanding and ability to effectively apply classroom managerial concepts;• Flexibility to supervise clinical teachers during the school day;• Ability to travel to respective schools of assigned clinical teachers primarily within Bexar County.• Ability to work effectively with individuals from diverse communities and cultures;• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA .Required EducationMaster's Degree in Education or closely related field.Required Work ExperienceExperience as a principal or assistant principal in a school system.Preferred Qualifications• Priority will be given to candidates who hold Texas Principal Certification.• Strong coaching skills.Required Certifications, Licenses or RegistrationsTeacher Certification.Work HoursBased on assignment.Physical DemandsAbility to travel to respective schools of assigned clinical teachers primarily within Bexar County.Posting Number: UN972POJob Type: Part TimeJob Category: FacultyDesired Start Date: 01/12/2026Position End Date (if temporary): 05/12/2026Reports To: Dean, School of EducationSalary: $3000 with Masters, $3200 with PhDOpen Date: 10/08/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantN/A.To apply, visit <a href="https://apptrkr.com/6633449UIW" target="_blank">https://apptrkr.com/6633449UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-984d46320b9ddb488364b04563e347fd

Clinical Teacher Supervisor (Spring 2026)

Job Description and RequirementsRandolph-Brooks Federal Credit Union is currently searching for an experienced and talented IT Service Desk Analyst to join our amazing IT Service Desk team!&nbsp;The IT Service Desk Analyst will have the ability to work a hybrid schedule (remote/onsite) after a period of training (time frame may vary). Training will take place at the RBFCU Administrative Service Center: 1 Ikea-RBFCU Pkwy, Live Oak, Texas 78233. All applicants must reside within the state of Texas and have the capability of performing all of the work from their home in Texas.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU. •&nbsp;&nbsp; &nbsp;Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). •&nbsp;&nbsp; &nbsp;Must be able to provide a workspaces at home that is safe, suitable for work, and within a distraction free environmentThe Service Desk Analyst serves as the first point of contact for customers seeking technical assistance. This role is crucial in providing prompt and effective support, resolving technical issues, and ensuring customer satisfaction. The analyst is responsible for accurately logging, troubleshooting, and escalating issues as needed, maintaining a high standard of service. The role also involves continuous learning and improvement to stay updated with the latest IT systems and services, while working independently and managing multiple responsibilities simultaneously.Essential Functions and Responsibilities:<ul><li>Provide first-level support for hardware, software, and network-related issues, aiming for the highest possible first call resolution (FCR).</li><li>Respond to service requests and incidents via phone, email, or chat in a timely and professional manner, ensuring customer satisfaction by delivering high-quality and consistent service.</li><li>Troubleshoot and resolve technical issues using provided tools and knowledge bases, escalating unresolved issues to appropriate higher-level support teams.</li><li>Follow standard operating procedures for incident resolution and request fulfillment, adhering to company policies, including data protection and confidentiality guidelines.</li><li>Assist in disaster recovery efforts by supporting regular testing and updates of recovery procedures to ensure quick restoration of critical IT services during disruptions.</li><li>Accurately log all customer interactions and technical issues in the service desk ticketing system.</li><li>Perform the setup, configuration, and maintenance of hardware and software, conducting diagnostics and research that may require application installations, updates, or removal.</li><li>Identify and troubleshoot identity access and authorization issues, ensuring users have the appropriate access levels, and determine if user issues are system-related or due to authorization problems, escalating accordingly.</li><li>Maintain up-to-date knowledge of company IT systems and services, participating in continuous improvement initiatives and providing feedback on support processes.</li><li>Communicate effectively, both verbally and in writing, establishing and maintaining effective working relationships with colleagues, employees, and the general public, while planning, coordinating, and prioritizing tasks with excellent organizational skills.&nbsp;</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Minimum One year of job-related work experience</li><li>Previous experience in a technical support and customer service role</li><li>Experience with service desk and ticketing systems such as ServiceNow and Jira</li><li>Exposure to basic networking concepts and troubleshooting techniques</li><li>Familiarity with identity access management processes and tools</li><li>Ability to investigate the root cause of incidents and problems, and test solutions to minimize additional contacts to the Service Desk</li><li>Demonstrates complete professionalism while handling customer inquiries or complaints, including managing difficult situations and erratic customers effectively</li><li>Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users</li><li>Basic understanding of computer systems, mobile devices, and other tech products</li><li>Ability to troubleshoot and resolve basic technical issues with excellent analytical skills combined with a logical mindset, especially while dealing with complex issues</li><li>Self motivated, self starter, and should be patient with good listening skills</li><li>Strong problem-solving skills and attention to detail</li><li>Ability to manage identity access and authorization tasks effectively</li><li>Ability to function independently with minimal supervision, and as part of a team</li><li>Customer-oriented mindset with a focus on delivering exceptional service</li><li>Certifications such as CompTIA A+, ITIL Foundation, or equivalent are desirable</li></ul>Preferred:<ul><li>Associate’s degree in information technology</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

IT Service Desk Analyst

Police DispatcherUIW MissionPosition SummaryThe Police Dispatcher is responsible for dispatching University of the Incarnate Word Police Officers and Security Officers to any campus or University location upon request. Police Dispatcher reports to the LieutenantEssential FunctionsJob DutiesKnowledge Skills and Abilities• Ability to communicate with the community, visitors, officers and staff via phone and radio systems.• Ability to prioritize incoming calls and push out the necessary information to appropriate individuals in a timely manner.• Ability to maintain professional composure during high stress situations and obtain detailed information.• Must exercise good judgment in providing for the safety and welfare of students, employees, visitors and University Of The Incarnate Word property.• Cooperates and collaborates with other employees in the spirit of teamwork and collegiality.• Effective Oral communication skills; clear concise speaking voice and the ability to type 25 wpm.• Must abide by attendance standards as this is a critical 24 hour operations center.• Ability to work effectively with individuals from diverse communities and cultures.• Ability to successfully pass a physical and psychological evaluation as required by TCOLE standards.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationHigh School or GED Certificate.Required Work ExperienceSix (6) months of experience in a position that requires public contact, receptionist, dispatching or related duties.Preferred Qualifications• Some College.• One year of job related experience.• One year experience to include experience with radio communications and computers.Required Certifications, Licenses or Registrations• Must have or be able to obtain a TCOLE license as a condition of employment.• Must have a valid driver license, driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW.Work HoursMust be flexible to work varying shifts based on the needs of the department.Current shift schedules are:6am to 2pm2pm to 10pm10pm to 6amWork days are 5 days on, 2 days off.Physical Demands• Long work hours in a restricted area.• Ability to clearly hear communication on phone, police radio system, and internal radio system.• Ability to speak clearly in emergency situations.Posting Number: AS2182POJob Type: Full TimeJob Category: Staff (non-exempt)Desired Start Date: 10/01/2025Position End Date (if temporary):Reports To: Police LieutenantSalary: $37157 annualizedOpen Date: 09/25/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantNone.To apply, visit <a href="https://apptrkr.com/6596343UIW" target="_blank">https://apptrkr.com/6596343UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-adc887d0180e04449b4ed004ea9823cd

366 Jobs in Olmos Park, TX 78212, USA