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Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.HUHSHarvard University Health Services (HUHS) is&nbsp;the on-site multi-specialty medical practice and health administration for the Harvard community.&nbsp;It provides care to students, faculty, staff, eligible post-docs, retirees, and their dependents.&nbsp;HUHS also manages two university-owned health plans, HUGHP&nbsp;(for faculty and staff) and SHIP&nbsp;(for students), and collaborates with other departments to address public health needs.&nbsp; Job Description Plan and provide professional nursing services and patient care for students, staff, and faculty. Ensure compliance with clinicians’ orders and follow established nursing processes, including patient assessment, nursing diagnosis, planning, intervention and evaluation.Job-Specific Responsibilities: Under the supervision of the Assistant Nurse Manager, the Urgent Care Registered Nurse at HUHS works collaboratively with the members of the health care team to support the delivery of care including health maintenance, episodic, acute and chronic care to the adolescent, adult, and older adult population of the University Community. The Registered Nurse utilizes evidence-based practice to drive clinical decisions related to individual and population health according to department guidelines, policies and procedures. The Registered Nurse also assists and provides coverage and support to other clinical areas at HUHS as needed.Clinical Practice and Quality of Care<ul><li>Assesses and systemically collects any data related to patient health status and works in collaboration with the patient and the interdisciplinary team to develop the plan of&nbsp;care</li><li>Incorporates appropriate standards of care for practice and patient&nbsp;outcomes</li><li>Assumes responsibility and accountability for effectively managing nursing care of individual&nbsp;patients</li><li>Documents nursing assessment, interventions, evaluations and outcomes to reflect comprehensive and integrated approach to patient&nbsp;care</li><li>Provides care that is safe, ethical, patient and family-centered, culturally competent and&nbsp;evidence-based</li></ul>There are common skills and responsibilities across the ambulatory setting (primary, specialty care, and urgent care). The skills and responsibilities that the RN at HUHS performs may include but are not limited to:<ul><li>Telephone Triage</li><li>Manages secure message inboxes</li><li>In-person triage</li><li>Provides follow-up care and consultation</li><li>Provide support to clinical staff based on clinic demands&nbsp;</li><li>Reviews and acts on test results (labs,&nbsp;x-ray)</li><li>Reviews and manages communications from interdisciplinary team Initiates and monitors intravenous (IV)&nbsp;infusions</li><li>Assists or performs procedures (e.g., ECGs, dressing changes, subcutaneous or intra-muscular injections,&nbsp;etc.)</li><li>Provides patient&nbsp;education</li><li>Assists with medication management</li><li>Provides support with Coumadin Management as needed</li><li>Completes accurate and timely documentation in the electronic medical&nbsp;record</li><li>Assists with management of urgent and emergent patient care&nbsp;situations</li><li>Serves as a mentor and resource to&nbsp;others</li><li>Assists with the coordination of care across the continuum of care</li><li>Assists&nbsp;with&nbsp;the&nbsp;management&nbsp;of&nbsp;patients&nbsp;with&nbsp;multiple&nbsp;chronic&nbsp;health&nbsp;conditions,&nbsp;acute&nbsp;episodes&nbsp;of&nbsp;care,&nbsp;behavioral&nbsp;health challenges while promoting and supporting prevention and&nbsp;wellness</li><li>May float to other clinics as needed&nbsp;</li><li>Other duties as&nbsp;assigned</li></ul>Professionalism<ul><li>Works independently within their scope of practice to achieve clinical&nbsp;outcomes</li><li>Maintains a level of professional development through continuing education, quality improvement initiatives and sharing of knowledge</li><li>Reflects understanding and strive to meet the Mission and Vision of Harvard University Health services</li><li>Utilizes evidence and science to guide&nbsp;practice</li><li>Completes and complies with HUHS training requirements including HIPAA, privacy and security</li><li>Reports non-compliance incidents to manager and/or Compliance Officer</li></ul>Age Specific Competencies:<ul><li>Identifies age specific competencies for direct and indirect patient care<ul><li>Adolescent (13 – 19 years)</li><li>Young Adult (20 – 40 years)</li><li>Middle Adult (41 – 65 years)</li><li>Older Adult (Over 65 years)</li></ul></li></ul>Working Conditions: <ul><li>May be required to work nights and weekends</li></ul>Physical Requirements: <ul><li>Lifting (approximately 20 to 30 pounds), bending, and other physical exertion</li><li>Ability to stand for extended periods</li></ul> Qualifications Basic Qualifications: <ul><li>Graduate of accredited nursing program</li><li>Minimum of 1 years relevant work experience</li></ul>Additional Qualifications and Skills: <ul><li>Bachelor of Science degree in Nursing&nbsp;</li><li>Knowledge of Microsoft Office Suite, intermediate Excel skills</li><li>Knowledge of and previous experience working with an electronic medical record</li><li>Ability to organize tasks, problem solve, and respond in times of multiple demands and urgent situations</li><li>Minimum of two years’ experience in a specialty clinic, or ambulatory setting with one year experience in triage.&nbsp;</li><li>Previous Urgent Care or Emergency Department experience.</li></ul>Certificates and Licenses: <ul><li>Registered Nurse license in Massachusetts</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 32 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education, Criminal, Certification/License, Healthcare Sanctions</li><li>Other Information:&nbsp;This is a 32-hour per week position in Urgent Care. The regular work hours are 9:30 am. to 6:00&nbsp;p.m. on Mondays, Tuesdays, and Wednesdays and every other weekend.</li></ul>#LI-KP1Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Harvard University FAS Human Resources

Registered Nurse

Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Operator I operates and maintains sludge, dewatering treatment, processing, disposal and testing equipment in refinery/industrial facility to purify water to meet customer specifications. Primary Duties/Responsibilities: <ul><li>Must consistently demonstrate the ability to learn and independently operate assigned machines and equipment meeting or exceeding processing and quality targets.</li><li>Must demonstrate ability to learn and independently operate equipment such as pumps, engines, centrifuge, generators, valves, gates, mixers, conveyors, blowers, dryers, chemical feed, odor control, disinfection equipment, sludge processing filters, belt presses and measuring/control devices, testing equipment and material handling equipment.</li><li>Must demonstrate a working ability to use computer programs for process control.</li><li>Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.</li></ul> Qualifications Education/Experience/Background: <ul><li>High School Diploma/GED is required. </li><li>Some experience in a related position and environment preferred.</li></ul> Knowledge/Skills/Abilities: <ul><li>Must have the ability to read, write and comprehend English (operational, process, safety and quality instructions).</li><li>Must have the ability to perform basic mathematical calculations.</li><li>Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.</li></ul> Required Certification/Licenses/Training: <ul><li>Must possess a valid driver's license and a safe driving record.</li><li>Must be able to pass a drug test and a criminal background check.</li></ul> Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Operator

Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: Performs a variety of assignments requiring knowledge in the mechanical field. Primary Duties/Responsibilities: <ul><li>Performs basic structural welding and burning operations.</li><li>Ability to read and interpret blueprints (SR drawings)</li><li>Thorough understanding of properties of steam.</li><li>Ability to locate all system manholes &amp; MLVS.</li><li>Thorough understanding of the repair and principles of operation for: pumping devices, valves, PRVS, traps, piping systems, expansion joints, anchors.</li><li>Must be proficient at pipefitting.</li><li>Assist in training other Mechanic IIs.</li><li>Assist others as required.</li><li>All other related duties.</li></ul> Work Environment: <ul><li>Required to work in all adverse conditions, both indoors and outdoors during all seasons.</li><li>Required to work in hot areas.</li></ul> Qualifications Education/Experience/Background: <ul><li>High school or GED with the ability to read, write and comprehend English (operational, process, safety and quality instructions) and be able to carry out verbal and written instructions.</li><li>Six months to two years of experience in a related position with ability to comprehend specifications, blueprints and manuals.</li></ul> Knowledge/Skills/Abilities: <ul><li>Ability to perform basic mathematical calculations. </li><li>Some vocational training and mechanical aptitude preferred, with the ability to read, interpret and record data from meters, gauges, scales, panels, computer consoles and other equipment.</li><li>Experience using power, pneumatic, hydraulic, and hand tools and shop tools such as drill press, band saw, bench grinder, and torque wrench preferred.</li><li>Experience using material handling equipment, pressure gauges and precision measuring instruments.</li><li>Must have ability to operate Computer Maintenance Management System (software).</li><li>Must consistently demonstrate the ability to learn and independently perform assigned duties and meet or exceed production and quality goals.</li><li>Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.</li></ul> Required Certification/Licenses/Training: <ul><li>Minimum CT C-1 collections or CT Gr 1 wastewater license or higher; or ability to obtain with 6-12 months.</li><li>Must possess a valid driver's license and a safe driving record.</li><li>Employee Orientation, Departmental Operating Procedures, Safety, Confined Space training, OSHA and Quality Training.</li><li>Must become proficient in the care and use of all site specific, facility required PPE (Personal Protection Equipment), including respirators, gas detectors, confined space equipment, etc.)</li><li>Forklift Certification if required by site. </li><li>Training in operation of mechanical drives, hydraulic pumps and valves, pneumatics, electronics and control systems. </li><li>Obtain or maintain HVAC, Electrician, Plumber's or other trade License if assigned to that area. </li><li> Note : Tech will not perform duties unless properly licensed.</li><li>Training in the use of energy management systems as needed.</li><li>Works toward increasing skills in additional functional areas or in obtaining advanced skills / maintenance certifications. </li></ul> Physical Requirements: <ul><li>Required to wear a half face respirator or powered air respirators (PAPR) where proper safety procedures warrant their use.</li><li>Required to lift and / or operate machinery, tools, ect., weighing up to 50 pounds unassisted.</li><li>Required to work in confined spaces. </li><li>Required to climb ladders, and / or stairs.</li></ul> Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Maintenance Mechanic at Wastewater Incinerator Facility

Operator I

Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description Position Purpose: Seeking a Utility Plant Manager to oversee daily operations and performance of a utility plant serving a major hospital. This contract is performance based, with financial penalties tied to key performance indicators (KPIs) such as temperature control, flow rate, system availability and chiller efficiency. External support, digital and technical, will be provided to this key Plant Manager onsite to ensure KPIs are met; the successful candidate will lead and direct a team of up to 10 operators and maintenance personnel and ultimately be responsible for ensuring uninterrupted utility service delivery at optimal performance and efficiency, while proactively preventing KPI breaches. Primary Duties/Responsibilities: <ul><li>Lead the 24/7 operations of the central utility plant, including chilled water systems, boilers, and emergency backup systems (for the central energy plant only)</li><li>Ensure compliance with performance-based service level agreements (SLA's) tied to flow, temperature and uptime</li><li>Monitor and report on KPIs. Identify performance gaps and lead immediate corrective actions to avoid financial penalties</li><li>Manage a team of technicians and engineers including scheduling and training</li><li>Develop and implement preventive and predictive maintenance strategies to optimize plant reliability and performance (Veolia does have standards developed by a technical team, and this role will be supported by that greater technical team)</li><li>Interface with external vendors and service contractors to ensure seamless integration and compliance</li><li>Provide regular reports and forecasts on plant performance, risk areas, and operational cost (also further supported by digital platforms and a greater network of Veolia technical team members) </li><li> Emergency Preparedness : Develop and maintain emergency response plans for utility system failures, ensuring rapid response to minimize disruptions to hospital operations.</li><li> Energy Efficiency : Identify and implement energy-saving initiatives to optimize utility usage and reduce operational costs while maintaining environmental sustainability.</li><li> Vendor Coordination : Manage relationships with external contractors and vendors for equipment repairs, upgrades, and service agreements.</li><li> Reporting : Provide regular reports to hospital administration on plant performance, maintenance activities, and compliance status.</li></ul> Work Environment: <ul><li>The role involves working in a hospital utility plant environment, which may include exposure to mechanical equipment, noise, and confined spaces.</li><li>On-call availability is required for emergencies, with occasional evening, weekend, or holiday work as needed.</li></ul> Qualifications Education/Experience/Background: <ul><li>Bachelor's degree in mechanical engineering, electrical engineering, facilities management, or a related field.</li><li>Equivalent experience may be considered.</li><li>Minimum of 5 years of experience in utility plant operations, with at least 2 years in a supervisory or management role.</li><li>Experience in a healthcare setting is highly preferred.</li></ul> Knowledge/Skills/Abilities: <ul><li>Strong knowledge of HVAC systems, electrical distribution, plumbing, and other utility systems. Familiarity with building management systems (BMS) and computerized maintenance management systems (CMMS).</li><li>Proven ability to lead and motivate a team, manage conflicts, and drive performance improvements.</li><li>Ability to troubleshoot complex technical issues and make decisions under pressure to ensure uninterrupted hospital operations.</li><li>Excellent verbal and written communication skills to interact with hospital staff, vendors, and regulatory agencies.</li></ul> Required Certification/Licenses/Training: <ul><li>Certified Plant Engineer (CPE), Certified Healthcare Facility Manager (CHFM), or similar credentials preferred.</li></ul> Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Plant Manager (Utilities)

Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Please visit our website for more information - <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description Pay Rate: $37.52 per hour. Position Purpose: Performs a variety of maintenance functions at water production and related facilities Engages in electrical installation projects and maintenance of existing electrical, electronic, instrumentation and controls, and service equipment. Performs complex circuit diagnosis and troubleshooting. Works with other departments of the Company as assigned. Primary Duties/Responsibilities: <ul><li>Interprets plans and specifications for projects.</li><li>Performs installation of 480 volt and lower voltage circuits for power and lighting.</li><li>Works independently or with contractors to maintain high voltage circuits.</li><li>Installs electrical and electronic equipment according to the plans and specifications.</li><li>Prepares and updates drawings.</li><li>Lays out work to be performed after diagnosing and troubleshooting problems.</li><li>Determines and performs necessary repairs to electric power and lighting circuits and electrical and electronic equipment.</li><li>Performs tests for temperature vibration, noise, current, voltage, insulation level, and calibration as required.</li><li>Adjusts, lubricates, and repairs small motors, motor controllers, telemetry equipment, PLC equipment, metering equipment, water treatment equipment, transmission and distribution equipment including pumps, standby engines, heating and ventilation equipment, bleeder valves, motor wells, battery sets and chargers, and generators.</li><li>Handles materials and equipment such as electric, electronic, and environmental test equipment, portable hand and electric tools, and pumping units, etc.</li><li>Ensures the documentation of equipment maintenance history through the use of the MMS System.</li><li>Works independent of or with operation's division personnel, contractors or engineering as required.</li><li>Submits requisitions for tools and materials; ensures inventory used is documented in the MMS System.</li><li>Documents vehicle and equipment use.</li><li>Develops or modifies Standard Maintenance Procedures (SMP's).</li><li>Assists in training personnel as assigned.</li><li>Troubleshoots and repairs Scada system problems at assigned facilities.</li><li>Performs routine checks on Scada system alarms to ensure function.</li></ul> Work Environment: <ul><li>Occasionally exposed to wet or humid conditions (non-weather), fumes or airborne particles, and toxic or caustic chemicals.</li><li>Works near moving mechanical parts.</li><li>Work in high and precarious places.</li><li>Exposed to extreme outdoor weather conditions such as ice and snow.</li><li>Risk of electrical shock and vibration.</li><li>Excessive plant noise.</li></ul> Qualifications Education/Experience/Background: <ul><li>A high school diploma or general education degree (GED) is required.</li><li>Completion of one year (24 credit hours) of a technical degree from an accredited program at a recognized school of engineering and technology or technical institute or equivalent in electronics or electricity.</li></ul> Knowledge/Skills/Abilities: <ul><li>Ability to undertake additional education to update skills as needed.</li><li>Knowledge of the National Electric Code.</li><li>Knowledge of medium and low voltage power and lighting circuits.</li><li>Knowledge of programmable logic controllers.</li><li>Knowledge of Company safety and environmental procedures.</li><li>Ability to operate a personal computer and appropriate software.</li><li>Ability to participate in the Company's Respiratory Protection Program.</li><li>Knowledge of applicable OSHA standards.</li><li>Ability to maintain responsible use and care of hand tools furnished by the Company.</li><li>Ability to read and interpret blueprints and wiring schematics.</li><li>Ability to drive a vehicle.</li><li>Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.</li><li>Knowledge and understanding of Scada system operations.</li><li>Ability to diagnose control failures related to power or communications.</li><li>Leadership ability and dependability in performance of duties when working alone.</li><li>Ability to read and interpret operations and maintenance instructions and procedure manuals.</li><li>Ability to work with RCM maintenance program.</li></ul> Required Certification/Licenses/Training: <ul><li>Must have a valid driver's license.</li><li>Must have a Massachusetts's Journeyman or Master Electrician license (MA).</li></ul> Physical Requirements: <ul><li>Should be available outside of normal working hours for emergency response. Frequently sits, talks or hears.</li><li>Occasionally stands, walks, uses hands to finger, handle, or feel; reach with hands and arms and climbs or balances, stoops, kneels, crouches, or crawls and tastes or smells.</li><li>Reading drawings, driving company vehicle, troubleshooting equipment, distinguishing difference of wire colors, using computer, taking notes, and planning work assignments requires close vision, distance, color, peripheral vision, depth perception and the ability to adjust focus.</li><li>Lifts up to fifty pounds routinely and 100 pounds occasionally with assistance.</li></ul> Additional Information Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Electrician

Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Director, Customer Operations will support Veolia's customer experience vision by providing leadership and direction for the Customer Operations team in their designated regulated utility division. The incumbent will provide leadership, guidance and subject matter expertise to effectively and efficiently deliver exceptional customer service with a focus on continuous improvement, identifying and implementing operational efficiencies and defining and delivering on SLAs. Direct management of the customer service, contact center, billing, payments and collections activities for the designated regulated utility. The successful Director will continually engage in leading and inspiring internal and external teams in developing and sharing best practices. Primary Duties/Responsibilities: <ul><li> Management Supervision :<ul><li>Provide strong, dynamic leadership by setting expectations, mentoring, coaching, and guiding team members to drive performance across KPIs (employee, customer, and company).</li><li>Establish and monitor annual performance goals for direct reports and ensure that all department employees receive a performance/development review at least once a year.</li><li>Establish work procedures and processes that support company and departmental strategies, metrics, and standards.</li><li>Prioritize, plan and execute customer operations activities and processes to ensure delivery of high-quality results.</li><li>Provide guidance and performance monitoring to ensure team alignment with organizational objectives and performance targets.</li><li>Apply change management processes and tools to support adoption of new programs, including the design, development, delivery, and management of communications.</li><li>Perform workforce management (WFM) analyses, including staffing, contact volume, seasonality, AHT and call routing.</li><li>Establish and maintain a performance metrics including service level, call efficiency, abandonment rates, staffing utilization, attrition, and financial performance.</li><li>Prepare, oversee, and be accountable for departmental annual operating budgets.</li></ul></li><li> Key Account Management :<ul><li>Develop and implement strategies for managing customer accounts and resolving payment issues.</li><li>Prepare and oversee annual customer experience feedback programs and use findings to improve service in line with expectations.</li><li>Ensure customer satisfaction while maintaining KPI levels within expected guidelines.</li><li>Use data from complaints, inquiries, and feedback to improve standards and enhance communication with customers.</li><li>Partner with Operations to deliver excellent customer experiences while driving process improvements.</li><li>Communicate effectively with colleagues, internal/external customers, stakeholders, vendors/consultants, and business partners.</li></ul></li><li> Regulations/Rules/Standard Operating Processes :<ul><li>Ensure compliance with all regulatory agency (e.g., BPU), environmental, health, safety, and contractual requirements.</li><li>Act as primary liaison to regulatory commission (BPU) for resolving customer complaints and issues.</li><li>Prioritize, plan, and implement billing, payments, and collections, policies to ensure alignment with best-in-class standards.</li><li>Develop, communicate, and enforce policies, procedures, and financial controls to ensure consistent and timely customer service responses.</li><li>Continuously improve and document work processes via Standard Operating Procedures (SOPs).</li><li>Ensure compliance with internal controls and other regulatory and contractual guidelines.</li></ul></li><li> Department Improvements/Reports :<ul><li>Identify process gaps affecting customer or business efficiencies, and implement solutions.</li><li>Analyze billing, payment, receivables, and collection data to identify trends and improvement areas.</li><li>Improve and innovate operations by monitoring performance, resolving risks, completing action plans, and managing process improvements.</li><li>Improve contact center operations through performance monitoring, QA programs, risk mitigation, and system/process enhancements.</li><li>Build business cases and lead projects to enhance departmental capabilities.</li><li>Partner with peers across business units (utilities) to drive systemic improvements and standardization in delivering excellent employee and customer experiences.</li><li>Work cross-functionally with departments (Accounting, Finance, DB&amp;T, Operations, HR) on corporate initiatives to improve customer experience.</li><li>Participate in corporate projects, due diligence, and acquisition integrations.</li><li>Prepare detailed departmental operational and management reports.</li></ul></li><li> Miscellaneous :<ul><li>Actively and consistently support efforts to simplify and enhance both employee and customer experiences.</li><li>Manage relationships with key service providers to ensure compliance with contractual specifications.</li><li>Perform other duties as assigned.</li></ul></li></ul> Work Environment: <ul><li>Ability to travel when required.</li></ul> Qualifications Education/Experience/Background: <ul><li>B.S. degree in business or related field.</li><li>MBA preferred but not required.</li><li>10+ years of experience leading service operations.</li><li>10+ years of experience in a leadership role managing non-exempt/exempt employees.</li><li>Leadership experience in a union environment is desired but not required.</li></ul> Knowledge/Skills/Abilities: <ul><li>Excellent written and oral communications skills - including report writing, building and giving presentations to senior leaders.</li><li>Strong analytical, organizational, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), and planning skills.</li><li>Demonstrated ability to work both autonomously and as part of a team in a fast-paced, matrixed environment.</li><li>Working knowledge of customer information systems (CIS).</li><li>Working knowledge of Google products - sheets, docs, Gmail, - Power BI or similar tools.</li><li>Attention to detail.</li><li>Must be able to read complex operations reports, write detailed reports and prepare and deliver presentations.</li><li>Ability to analyze complex operational and technical challenges and resolve same.</li><li>Ability to interpret and explain complex regulatory requirements.</li><li>Must be able to reason, problem solve and analyze complex operational challenges and resolve same.</li><li>Must be able to learn new technological advances in water industry and train personnel.</li><li>Must be able to work under pressure and meet deadlines.</li></ul> Physical Requirements: <ul><li>Ability to sit for extended time periods.</li><li>Must be able to see clearly and hear.</li><li>Must be able to speak to give direction and converse with others.</li></ul> Additional Information Pay Range: $130000 to $145000 per year. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Sick leave - 56 hours; Observed Holidays - 11 days; Vacation - Flexible Time Off Eligible for up to 20% Annual Performance Bonus We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Director Customer Service

Company Description About Veolia North America A subsidiary of Veolia group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Please visit our website <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> . Job Description Targeted Hourly Pay Range: Minimum of $28.00 to a maximum of $40.00 BENEFITS Veolia's comprehensive benefits package includes paid time-off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. POSITION PURPOSE: The Lighting Technician's primary responsibility is to provide installation and maintenance support for energy conservation lighting upgrade projects throughout the Southern California region. This would include installation, repair and maintenance of building lighting systems and equipment. The type of projects include, public works, k-12 schools, community colleges, commercial offices, industrial facilities, healthcare facilities and hospitality properties. The Field Electrician will report directly to the Project Manager assigned to the project. PRIMARY DUTIES / RESPONSIBILITIES <li>Installation &amp; maintenance of lighting systems.</li><li>Troubleshooting electrical problems.</li><li>Maintain and comply with safety regulations.</li><li>Operate aerial lift equipment.</li><li>Perform service related work activities.</li><li>Project material inventory and stock management.</li><li> Ensure good housekeeping at the job site. </li><li>Other miscellaneous tasks.</li> Qualifications Education / Experience / Background <ul><li>High school education or graduate from an accredited electrical apprenticeship program, apprentice electrician or a closely related field, or</li><li>Electrical construction experience, lighting retrofit experience, lighting maintenance experience.</li><li>Preferred experience working in the lighting industry.</li></ul> Knowledge / Skills / Abilities <ul><li>Knowledge of electrical systems.</li><li>Ability to identify and separate wires by color.</li><li>Ability to work from A-frames, extension ladders and scaffolds at various heights.</li><li>Ability to lift, position and fasten objects such as wire, conduit and light fixtures.</li><li>Ability to carry materials and tools from location to location or floor to floor.</li><li>Ability to work under hot and cold weather conditions, indoors and outdoors.</li><li>Ability to lift and work with tools and equipment above head.</li><li>Effective communication, interpersonal, and problem-solving skills.</li><li>Must be dependable and able to multi-task with a strong attention to detail. </li><li>Ability to work well independently and as a team.</li></ul> Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Lighting Technician

Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Operator I operates and maintains sludge, dewatering treatment, processing, disposal and testing equipment in refinery/industrial facility to purify water to meet customer specifications. Primary Duties/Responsibilities: <ul><li>Must consistently demonstrate the ability to learn and independently operate assigned machines and equipment meeting or exceeding processing and quality targets.</li><li>Must demonstrate ability to learn and independently operate equipment such as pumps, engines, centrifuge, generators, valves, gates, mixers, conveyors, blowers, dryers, chemical feed, odor control, disinfection equipment, sludge processing filters, belt presses and measuring/control devices, testing equipment and material handling equipment.</li><li>Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.</li><li>Must demonstrate a working ability to use computer programs for process control.</li></ul> Qualifications Education/Experience/Background: <ul><li>High School Diploma/GED is required.</li><li>Some experience in a related position and environment preferred.</li></ul> Knowledge/Skills/Abilities: <ul><li>Must have the ability to read, write and comprehend English (operational, process, safety and quality instructions).</li><li>Must have the ability to perform basic mathematical calculations.</li><li>Must be able to serve rotational 24-hour emergency on-call if required by site.</li></ul> Required Certification/Licenses/Training: <ul><li>Must possess a valid driver's license and a safe driving record.</li><li>Must be able to pass a drug test and a criminal background check.</li><li>Must obtain Grade 5 Wastewater License within 6 months.</li><li>Must obtain Grade 6 Wastewater License within 12 months.</li></ul> Additional Information Pay Range: $28.02 to $33.66 per hour depending on licensing. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Wastewater Operator

Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description This position is located at a Semiconductor Manufacturing Facility. Position Purpose: Work is performed in industrial settings including: assembly plants, metal fabrication plants, refineries, and power train plants. Collect, sort and transport disposables and recyclables including: trash, hazardous waste, scrap metal and other waste streams throughout a facility to designated container and location. Primary Duties/Responsibilities: <ul><li>Perform job duties in a safe manner compliant with policies, procedures and practices.</li><li>Maintain a safe, neat and clean work environment this includes: work area, equipment, locker rooms, break rooms, and office areas.</li><li>Model professional behavior at all times; report to work as scheduled, on time and prepared to work.</li><li>Collect trash, recyclables and hazardous waste from various locations throughout the facility.</li><li>Breakdown scrap parts for repair or recycling.</li><li>Transport waste/recyclables to disposal container and/or storage location.</li><li>Load semi-trailers and roll-off boxes for shipment to landfill or recycling center.</li><li>Maintain storage areas, and drum pads in accordance to regulations.</li><li>Document and inform the manager or designated person of any contamination in recycling containers.</li><li>Complete reports and documentation correctly and submit timely as directed.</li><li>Participate in meetings to access the work environment for safety and effectiveness.</li><li>Operate equipment safely and compliant with policies including: fork-trucks, tuggers, and transport carts.</li><li>Perform preventive maintenance (PM) and safety checks on mobile equipment before and after operating; report any defects appropriately and timely.</li><li>Demonstrate a commitment to learning and development; stay current of safe work practices, policies and regulations.</li><li>Work effectively in a team environment and provide support and assistance to others.</li><li>Commitment to promoting and creating a safety culture and positive work environment.</li><li>Perform other job duties as requested to support the business operations.</li></ul> Work Environment: Must be able to work in loud, cold, hot, wet, and dry environments. Qualifications Education/Experience/Background: <ul><li>High School diploma or GED.</li><li>Experience operating a forklift or similar equipment desired.</li></ul> Knowledge/Skills/Abilities: <ul><li>Able to read and understand instructions in English.</li></ul> Required Certification/Licenses/Training: <ul><li>Must have a valid driver's license.</li><li>Successfully complete drug screen and pre-employment physical, safety sensitive background check.</li></ul> Physical Requirements: <ul><li>Push/pull and frequently lift and carry up to 40 lbs.</li><li>Manual dexterity to manipulate small hand tools, pick up and sort small parts.</li><li>Lift, carry, push or pull equipment of various size, shape, and weight.</li><li>Able to sit periodically and for extended periods of time, climb ladders/stairs, reach below knees and above shoulders, kneel and crawl to access work areas.</li><li>Frequent standing, walking, bending, and stooping, able to reach forward and grasp equipment</li><li>Ability to balance and walk on wet and slick surfaces, metal grates, narrow platforms, and uneven surfaces.</li></ul> Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

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