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Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Supervisor of Customer Service, New York is responsible for the overall environment of the customer service office(s), walk-in payment center(s) and field service operations for the New York Municipal Water Division of Veolia. The role will provide supervision to the New York Customer Service Leader and/or CSRs. This spans across the call center, collections, billing, revenue integrity, and backoffice/field work. The Supervisor oversees the daily assignments of bargaining unit employees in the New York Division, assuring that all activities are performed in an efficient and professional manner, in order to maintain set metrics and key performance indicators tracked by the Manager of Customer Service or Director of Customer Service and Metering. This role will also support the customer operations in other geographies that are a part of the New York division and serve as a resource divisionally in both customer service office and field functions, as needed. The incumbent is responsible for providing an enhanced customer experience by meeting targeted call center, backoffice, revenue integrity, collections and field service metrics for approximately 127,000 customers. Provides daily direction and communication to employees so customer inquiries, field orders, regulatory complaints, and revenue controls are all handled in a timely, efficient and knowledgeable manner. Primary Duties/Responsibilities: <ul><li> The day-to-day operations include but are not limited to the following :<ul><li>Managing customer expectations to continuously improve Customer Satisfaction Surveys as well as reduce regulatory complaints.</li><li>Maintain adequate call center, backoffice, revenue, collection and field service metrics as directed by the Manager or Director of Customer Operations.</li><li>Scheduling and supervising daily collection and service field work and scheduling monthly field visits to determine if collection staff are following all safety standards, as well as, optimally routing their routes and completing work.</li><li>Manage call escalations for customers at every level, basically serve as the first point of contact at the management level.</li><li>Daily reporting on key performance indicators to upper-level management either via email, tracking spreadsheet or over the phone.</li><li>Manage all daily / weekly / monthly revenue controls for auditing purposes.</li><li>Working closely with the Non-Revenue Water Management Team to provide input and gather information for various non-revenue water initiatives.</li><li>Cover the Customer Service Department and/or Metering Department in NY and/or Westchester offices or divisionally as needed in any of the NY division office locations.</li><li>As requested, manage other initiatives such as, but not limited to, CC&amp;B Upgrades, Web Upgrades, or other special projects at the direction of the Director of Customer Service &amp; Metering.</li></ul></li><li> Managing the Call Center and Walk in Office :<ul><li>Responsible for ensuring customers are being responded to in a quick, and efficient manner by staff.</li><li>Scheduling daily workloads to meet demands on the phones, and backoffice exceptions.</li><li>Responsible for managing the cash collection process in the office to meet all auditing concerns as well as timely deposits of cash and checks.</li><li>Diligently respond to customer escalations in a professional and respectful manner whether over the phone, email or at the front counter in person.</li><li>Ensure staff have adequate supplies, and tools to perform their daily workload.</li><li>Perform call monitoring and provide feedback to staff for improvement.</li><li>Develop a friendly office environment and atmosphere to improve productivity of staff by providing staff with awards, and incentives.</li><li>Update the phone system as needed with emergency main break information, updates on discolored water or main breaks.</li></ul></li><li> Managing Regulatory and Customer Complaints :<ul><li>Ensure that all regulatory complaints are responded to in an efficient manner with a resolution that follows NYS Public Service Commission guidelines and satisfies the customer to the best of our ability.</li><li> Work with the regulator to settle cases, come to agreements with customers, and attend informal hearings with the regulator.</li><li>Work with customers on a case-by-case basis to come to an agreement or understanding of their issue and resolution of that issue.</li></ul></li><li> Managing Collections &amp; Field Service :<ul><li>Work closely with staff to provide them feedback on the top collection candidates for termination of service.</li><li>Closely work with the Manager and/or Director of Customer Service to develop strategies and plans for collection activities such as additional phone calls, and letter campaigns.</li><li>Keep close financial benchmarks to track accounts receivables.</li><li>Work closely to monitor and review write off reports as well as Penn Credit reports for accuracy.</li><li>Handles processing of all bankruptcy accounts.</li><li>Monthly review and resolution of all customer disputes by working with the meter department on collecting meter test results and providing that information to customers.</li><li>Daily/Weekly/Monthly review and assignment of field service work routing, ensuring customer expectations/appointments are met, including providing support to meter department staff in office and in the field to ensure work completion rates.</li></ul></li><li> Managing Revenue Integrity and Non-Revenue Water Initiatives :<ul><li>Review accounts requesting leak adjustments to make determinations and discuss cases with customers, and areas for future improvements.</li><li>Review and monitor "pending bills" in the billing system to make sure bills are being generated timely.</li><li>Process all back office work timely and avoid estimating bills due to field work (i.e. meter change outs, radio device change outs).</li><li>Monthly review of Top 200 users to make sure billing on time.</li><li>Work closely with metering on Strategic Meter initiative to update the billing system in a timely manner.</li><li>Work closely with the Planning and Metering Department to ensure all new properties are receiving bills in a timely manner.</li><li>Test new rates in the billing system and assist the rates department with monitoring surcharges.</li><li>Ensure staff review and work with the metering department on the zero consumption, vacant properties with consumption and consecutive estimate reports.</li><li>Managing bill segment "to do's" in the billing system to make sure staff are working them timely.</li></ul></li><li> Other Responsibilities :<ul><li>Comply with all regulatory and tariff processes and procedures.</li><li>Assist the Manager of Customer Operations, Manager of Metering and Supervisor of Metering, with ongoing divisional projects for improving the customer experience (i.e. CC&amp;B Upgrades, Web Upgrades, etc).</li><li>Work closely with Local Union Officials and unit bargaining employees for discipline and disputes.</li></ul></li></ul> Qualifications Education/Experience/Background: <ul><li>Bachelor's Degree or 5 years of experience of experience managing a team.</li><li>Minimum of 5 years of experience in Call Center Management and/or billing, collections and metering operations preferably in Regulated Utility.</li><li>Significant technical expertise and experience required as it relates to internal control structure, policies, procedures and compliance.</li><li>Direct supervision of union workforce.</li></ul> Knowledge/Skills/Abilities: <ul><li>Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner.</li><li>Knowledge of cash management operations &amp; field service/metering operations.</li><li>Leadership qualities needed to motivate and direct staff.</li><li>Ability to multitask, handling multiple deadlines and projects.</li><li>Strong oral, written, and interpersonal skills.</li><li>Ability to prepare written technical reports and interact effectively and diplomatically with management and / or bargaining unit employees as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public.</li><li>Familiarity with computer applications i.e. Excel, Word, CC&amp;B, Mobile Workforce Management, Infor, PeopleSoft, and Google applications etc.</li><li>Must be able to work under stressful conditions and must use sound business logic to make quick and concise decisions.</li><li>Knowledge of calls centers, IVR &amp; ACD systems, recording systems, and NYS Regulations, credit and collection laws, public service law.</li><li>Budgeting for customer service operations.</li></ul> Required Certification/Licenses/Training: <ul><li>Valid Driver's License.</li></ul> Additional Information Pay Range: $80000 to $88000 per year. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Supervisor Customer Service

Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description Position Purpose: The Supervisor of Meter Services, New York Division is responsible for the overall environment of the Meter Department, including office and field service operations for the New York Municipal Water Division of Veolia. The Supervisor will support the day-to-day operations of the Rockland and Westchester meter department(s). Reporting directly to the Meter Operations Manager, the Supervisor will also assist in the oversight of meter installation vendors, contacts with the NY regulator, and take the lead on special projects and corporate initiatives. This may also include supporting the Owego and Rhode Island metering functions. The role will provide direct supervision to the New York Division Meter Department(s), including meter leaders/foreperson and field service representatives. Primary Duties/Responsibilities: <ul><li>Manage the annual meter testing program mandated by the NYS Public Service Commission (PSC) for Veolia Water New York, Inc. and submit results to the PSC on a quarterly basis.</li><li>Manage the yearly compliance meter change programs, developing plans to complete the required annual work, including but not limited to customer contacts, appointment schedules, meter orders, and resolving field related issue(s) timely.</li><li>Manage the installation of meters for new properties and work closely with the New Business and Planning Departments to ensure customer needs are met timely.</li><li>Schedule and supervise daily field work and field staff including weekly field visits to ensure all field staff members are following all safety standards, as well as, optimally routing their work orders to ensure efficiencies.</li><li>Manage day to day productivity and hold field service staff accountable to production metrics.</li><li>Manage call escalations for customers with appointments, and scheduling conflicts.</li><li>Manage the meter reading schedules and staff to ensure all cycles are read timely and within appropriate bill windows in CC&amp;B while minimizing estimated reads for the NY Division.</li><li>Daily reporting on key performance indicators to upper-level management either via email, tracking spreadsheet or other programs.</li><li>Manage all daily / weekly / monthly controls for auditing purposes for all meter Departments/BUs.</li><li>Complete backflow certification in New York State and effectively manage Veolia' cross connection control program to ensure backflow devices for all customers meet regulations of NY State.</li><li>Work closely with the Non-Revenue Water Management Team to provide input and gather information for various non-revenue water initiatives.</li><li>Assist, as needed, with coverage of the Customer Service Department in Veolia Water New York, Inc. companies.</li><li>As requested, manage other initiatives such as, but not limited to, Strategic Metering, Advanced Metering Infrastructure and Automating Work Order Management.</li><li>Work closely with all meter contractors to meet project objectives timely, track project completion and drive positive results.</li></ul> Work Environment: <ul><li>Ability to travel between West Chester and West Nyack as needed. Potential travel to Owego, Rhode Island and other locations in the regulated utility footprint including Paramus NJ.</li></ul> Qualifications Education/Experience/Background: <ul><li>Bachelor's Degree in Business, Engineering or similar discipline.</li><li>3-5+ years of experience leading a team preferably in a union environment.</li><li>Experience with developing and managing a budget for both Capex and Opex spend.</li><li>Expertise and experience required as it relates to internal control structure, policies, procedures and compliance.</li></ul> Knowledge/Skills/Abilities: <ul><li>Computer skills are required.</li><li>Incumbent must have a passion for serving customers and providing an exceptional customer experience.</li><li>Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner.</li><li>Emergency Supervisor on call rotation required.</li><li>May be asked to provide coverage as needed in other office locations when deemed necessary.</li><li>Knowledge of field service/metering operations a plus.</li><li>Leadership qualities needed to motivate and direct staff.</li><li>Ability to multitask, handling multiple deadlines and projects in a fast-paced environment.</li><li>Strong oral, written, and interpersonal skills.</li><li>Ability to prepare written technical reports and interact effectively and diplomatically with management and / or bargaining unit employees as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public.</li><li>Familiarity with computer applications i.e. Excel, Word, CC&amp;B, Clevest, Infor, PeopleSoft, and Google applications etc.</li><li>Must be able to work under stressful conditions and must use sound business logic to make quick and concise decisions.</li></ul> Required Certification/Licenses/Training: <ul><li>Plumbing experience is a plus but not required.</li><li>Valid Driver's License in the state of NY.</li><li>New York State Backflow Testing Certification is a plus but not required.</li></ul> Additional Information Pay Range: $73000 to $100000 per year. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Meter Service Supervisor

Valhalla, NY – Seeking Emergency Medicine Assistant Medical Director
Join the Physician Partnership Where You Can Increase Your Impact
Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients. 
Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. 
Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. 
The Opportunity 
<ul type="disc">
<li>Oversee quality and safety initiatives.</li>
<li>Collaborate with hospital quality personnel to ensure compliance with all relevant regulatory standards.</li>
<li>Develop and implement projects to improve service excellence and patient experience.</li>
<li>Compare patient feedback survey results to Vituity state/region averages and national benchmarks.</li>
<li>Respond to written and verbal patient complaints in a timely manner utilizing service-recovery techniques.</li>
<li>Track and trend patient complaints, including the QI director as necessary in concerning cases.</li>
<li>Train and mentor providers in patient experience techniques.</li>
<li>Coordinate with hospital-patient experience personnel.</li>
<li>Coordinate efforts with key leaders in central operations. Participate and lead multidisciplinary meetings involving nursing, providers, and ancillary services.</li>
<li>Participate and lead multidisciplinary meetings involving nursing, providers, and ancillary services.</li>
<li>Initiate process improvement and engage hospital project management resources to implement change.</li>
<li>Coordinate workflows with nursing leadership, case managers, social workers, and hospital ancillary services.</li>
<li>Coach underperformers and share best practices.</li>
<li>Participate in the hospital-wide throughput committee.</li>
<li>Create and champion clinical pathways.</li>
<li>Develop relationships with appropriate inpatient resources, case managers, hospitalists, and palliative care.</li>
<li>Develop relationships with appropriate outpatient resources such as skilled nursing facilities, sobering centers, urgent care centers, primary care physicians, and mental health crisis centers.</li>
<li>Establish and actively manage an inventory of resources available for patients to assist in transition post-ED/post-inpatient. &nbsp;Ensure best practices are utilized regarding handoffs for all transitions.</li>
<li>Monitor site financial performance and identify and create new areas for growth and revenue.</li>
<li>Develop an expertise and understanding of the yearly budget, financial performance measures and monitoring systems, and billing and reimbursement issues / systems.</li>
<li>Improve patient census and billing practice statistics to optimize reimbursement for the practice.</li>
<li>Maintain awareness and interactions with payers such as significant IPAs, Medical Groups, Foundations, and ACOs associated with the hospital / health system.</li>
<li>Coordinate efforts with key leaders in central operations.</li>
</ul>
Required Experiences and Competencies
<ul type="disc">
<li>Licensed physician as a Medical Doctor (M.D.) or Doctor of Osteopathic Medicine (D.O.) degree from an accredited medical school and completion of residency through an accredited residency program required.</li>
<li>Maintain membership and privileges on Hospital’s medical staff and comply with and abide by the bylaws, rules and regulations, and the policies and procedures of Hospital’s medical staff where services are being provided required.</li>
<li>Physician Partnership status required.</li>
<li>Superior clinical skills to serve as role model by setting high standards preferred.</li>
<li>Administrative experience and aptitude preferred.</li>
<li>Interest in interpreting complex financial data and with understanding of finance and accounting as they relate to practice management preferred.</li>
<li>Strong interpersonal and leadership skills; ability to motivate physicians and non-physicians, manage multiple assignments, work successfully with a diversity of people and locations, maintain good working relationships; Supportive team member; Ability to establish effective relationships quickly with both clients and non-clients preferred.</li>
<li>Excellent verbal and written communication skills preferred.</li>
<li>Excellent relationship building and process improvement skills preferred.</li>
<li>Meeting facilitation.</li>
<li>Excellent communication skills.</li>
<li>Change management/Process improvement.</li>
<li>Project management.</li>
<li>Process improvement.</li>
<li>Relationship building.</li>
<li>Technology skills.</li>
</ul>
The Practice 
Westchester Medical Center – Valhalla, New York
<ul type="disc">
<li>Level I Trauma Center, STEMI Receiving Center, and Comprehensive Stroke Center.</li>
<li>650-bed facility with 43-bed Emergency Department</li>
<li>All sub-specialties available for backup.</li>
<li>Annual ED volume of 33,000 with approximately 100 patients per day.</li>
</ul>
The Community
<ul type="disc">
<li>Valhalla, New York, a picturesque hamlet in Westchester County, offers a tranquil lifestyle with proximity to major cities like New York City.</li>
<li>Known for its serene atmosphere, it’s home to landmarks such as the Kensico Dam Plaza, a stunning park hosting seasonal events and providing breathtaking views. Residents enjoy nearby activities like hiking in the Rockefeller State Park Preserve or exploring cultural gems like the Westchester Broadway Theatre.</li>
<li>Valhalla’s charm lies in its tight-knit community, excellent schools, and convenient access to Metro-North for easy commuting.</li>
<li>Seasonal weather brings snowy winters, vibrant falls, blossoming springs, and warm summers, creating an ideal setting for outdoor and family activities.&nbsp;</li>
</ul>
Benefits &amp; Beyond* 
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. 
<ul type="disc">
<li>Superior Health Plan Options. </li>
<li>Dental, Vision, HSA/FSA, life and AD&amp;D coverage, and more. </li>
<li>Partnership models allows a K-1 status pay structure, allowing high tax deductions.</li>
<li>Extraordinary 401K Plan with high tax reduction and faster balance growth. </li>
<li>Eligible to receive an Annual Profit Distribution/yearly cash bonus. </li>
<li>EAP, travel assistance, and identify theft included. </li>
<li>Student loan refinancing discounts. </li>
<li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees. </li>
</ul>
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. 
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.&nbsp;
*Visa status applicants benefits vary. Please speak to a recruiter for more details.
Applicants only. No agencies please.

Vituity

Assistant Medical Director - Emergency Medicine - Westchester Medical Center

Up to $50K Sign On Bonus – Poughkeepsie, NY – Seeking Hospital Medicine Physicians
Join the Physician Partnership Where You Can Increase Your Impact
Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients. 
Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. 
Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. 

The Opportunity&nbsp;
<ul type="disc">
<li>Up to $50k sign-on bonus for qualified candidates.</li>
<li>Seeking Board Eligible/Certified Hospital Medicine physicians.</li>
<li>Current NY state license is a plus.</li>
<li>Visa Candidates are encouraged to apply.</li>
</ul>
The Practice 
MidHudson Regional Hospital – Poughkeepsie, New York
<ul type="disc">
<li>243-bed facility and Level II Trauma Center.</li>
<li>Closed ICU.</li>
<li>Annual volume of 10,000 with an average of 2 admits per day and 10 per night.</li>
<li>Hospitalists respond to codes and RRTs.</li>
<li>Procedures are not required but a plus.</li>
</ul>
The Community
<ul type="disc">
<li>Poughkeepsie, New York, nestled in the Hudson Valley, is a vibrant city blending history, culture, and natural beauty.</li>
<li>The iconic Walkway Over the Hudson, the world’s longest elevated pedestrian bridge, offers breathtaking views and connects the city to trails and parks.</li>
<li>Historic landmarks like the Locust Grove Estate and Vassar College enrich the area’s cultural fabric.</li>
<li>Residents enjoy a thriving arts scene, diverse dining options, and activities like boating on the Hudson River or exploring nearby destinations such as the Culinary Institute of America and the Mohonk Preserve.</li>
<li>Poughkeepsie’s seasonal weather ranges from colorful falls to snowy winters, blooming springs, and sunny summers.</li>
<li>Its central location provides easy access to New York City and Albany via train.</li>
<li>With Marist College’s sports programs fostering local pride, Poughkeepsie combines a rich history, natural allure, and community spirit.</li>
</ul>
Benefits &amp; Beyond* 
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. 
<ul type="disc">
<li>Superior Health Plan Options</li>
<li>Dental, Vision, HSA, life and AD&amp;D coverage, and more</li>
<li>Partnership models allows a K-1 status pay structure, allowing high tax deductions</li>
<li>Extraordinary 401K Plan with high tax reduction and faster balance growth</li>
<li>Eligible to receive an Annual Profit Distribution/yearly cash bonus</li>
<li>EAP, travel assistance, and identify theft included</li>
<li>Student loan refinancing discounts</li>
<li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees</li>
</ul>
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. 
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.&nbsp;
*Visa status applicants benefits vary. Please speak to a recruiter for more details. 
Applicants only. No agencies please.

Physician - Hospital Medicine - Up to $50K Sign On Bonus! - MidHudson Regional Hospital

Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description Position Purpose: The Plant Operator I operates and maintains sludge, dewatering treatment, processing, disposal and testing equipment in refinery/industrial facility to purify water to meet customer specifications. Hours are 6am to 2pm Monday through Friday. Paid Lunch. Primary Duties/Responsibilities: <ul><li>Must consistently demonstrate the ability to learn and independently operate assigned machines and equipment meeting or exceeding processing and quality targets.</li><li>Must demonstrate a working ability to use computer programs for process control.</li><li>Must demonstrate ability to learn and independently operate equipment such as pumps, valves, gates, mixers, conveyors, blowers, chemical feed, odor control, sludge processing filters, and measuring/control devices, testing equipment and material handling equipment.</li></ul> Work Environment: <ul><li>While performing the duties of this job, the employee is routinely exposed to a variety of outside weather conditions, including all four seasonal temperatures.</li></ul> Qualifications Education/Experience/Background: <ul><li>High School Diploma/GED is required.</li><li>Some experience in a related position and environment preferred.</li></ul> Knowledge/Skills/Abilities: <ul><li>Must have the ability to read, write and comprehend English (operational, process, safety and quality instructions). Must have the ability to perform basic mathematical calculations.</li><li>Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.</li><li>Must be able to serve rotational 24-hour emergency on-call if required by site.</li><li>Be able to use Windows and Mac based computer programs for email and training.</li></ul> Required Certification/Licenses/Training: <ul><li>Must possess a valid driver's license and a safe driving record.</li><li>Class B CDL is not required but would be nice to have.</li></ul> Physical Requirements: <ul><li>The employee is frequently required to stand, walk, climb stairs, ladders or sit.</li><li>The employee may regularly lift 50-pound bags. </li><li>Must be able to wear a respirator / half mask.</li></ul> Additional Information Pay Range: $23.00 to $28.00 per hour. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Operator I

Up to $50K Sign On Bonus – Suffern, NY – Seeking Hospital Medicine Physicians
Join the Physician Partnership Where You Can Increase Your Impact
Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients. 
Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. 
Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. 
The Opportunity 
<ul type="disc">
<li>Up to $50k sign-on bonus for qualified candidates.</li>
<li>Seeking Board Eligible/Certified Internal Medicine or Family Medicine physicians.</li>
<li>Current NY state license is a plus.</li>
<li>Visa Candidates are encouraged to apply.</li>
</ul>
The Practice
Good Samaritan Hospital – Suffern, New York 
<ul type="disc">
<li>Level III Trauma Center, STEMI Receiving Center, and Stroke Center with a helipad.</li>
<li>300-bed facility and open ICU.</li>
<li>1-3 admits per day with 14-17 patients and 12 encounters per night per hospitalist.</li>
</ul>
The Community 
<ul type="disc">
<li>Suffern, New York, is a charming village in Rockland County, blending small-town allure with easy access to urban amenities. </li>
<li>Nestled near the Ramapo Mountains, it offers scenic beauty and outdoor activities like hiking at Harriman State Park or exploring the nearby Ringwood Manor. </li>
<li>Suffern’s historical landmarks, such as the Lafayette Theatre, a 1920s art deco cinema, reflect its rich heritage. </li>
<li>Residents enjoy a close-knit community, excellent schools, and a convenient location near major highways and the NJ Transit line, making New York City and northern New Jersey easily accessible.</li>
<li>Seasonal weather brings colorful falls, snowy winters, blooming springs, and warm summers.</li>
<li>Sports fans can cheer for the local high school teams or enjoy proximity to professional games in NYC.</li>
</ul>
Benefits &amp; Beyond* 
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. 
<ul type="disc">
<li>Superior Health Plan Options. </li>
<li>Dental, Vision, HSA/FSA, life and AD&amp;D coverage, and more. </li>
<li>Partnership models allows a K-1 status pay structure, allowing high tax deductions.</li>
<li>Extraordinary 401K Plan with high tax reduction and faster balance growth. </li>
<li>Eligible to receive an Annual Profit Distribution/yearly cash bonus. </li>
<li>EAP, travel assistance, and identify theft included. </li>
<li>Student loan refinancing discounts. </li>
<li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees. </li>
</ul>
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. 
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. 
*Visa status applicants benefits vary. Please speak to a recruiter for more details.
Applicants only. No agencies please.

Physician - Hospitalist Medicine - Nocturnist - Up to $50K Sign On Bonus! - Good Samaritan Hospital - West Chester

Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description Position Purpose: Provides day-to-day maintenance of collection system. Services pump stations as needed. Primary Duties/Responsibilities: <ul><li>Operates machinery and equipment associated with the operation of a wastewater collection system manually and through instrumentation panels, computer terminals and programmable logic control units following process control procedures. Monitors and observes operating conditions, records observations and data in shift log. Diagnoses basic operational problems and takes corrective action per procedure.</li><li>Performs routine CLAIR (cleaning, lubrication, adjustment, inspection and minor repair) on tools and related equipment which may include pumps, engines, centrifuges, generators, valves, gates, mixers, conveyors, blowers, dryers, chemical feed, odor control, disinfection equipment, vacuum filters and belt presses. Reports and documents results of work performed and enters into appropriate database. Promptly reports any operational problems with machines or equipment to Lead or Supervisor. Mechanical lift for manhole covers,</li><li>Inspects field equipment and becomes proficient at mechanical troubleshooting to determine repairs needed. Dismantles equipment to gain access to and repairs defective parts using hand tools, power tools and precision measuring and testing devices. Re-assembles and tests equipment ensuring safe and efficient operating condition is restored. Learns to troubleshoot hydraulic, pneumatic and electronic equipment and instrumentation.</li><li>Rehabilitates, repairs and replaces applicable sewer system infrastructure such as manholes, catch basins, sewer lines, etc.</li><li>Performs manual labor including cleaning equipment, facilities and grounds as required and properly disposes of waste according to safety and environmental policies. Operates vehicles, mobile equipment and material handling equipment for operational and maintenance purposes.</li><li>May assist in other areas of facility as directed.</li></ul> Work Environment: <ul><li>Spends 100% of the time in operations environment.</li><li>Typically spends 75% of time exposed to outdoor and sometimes inclement weather.</li><li>Company service vehicles are used as required.</li><li>Travels 1 - 2 times per year for company provided training.</li><li>May be required to travel up to five consecutive days.</li><li>May serve rotational 24-hour emergency on-call.</li><li> Possible Work Hazards : May be exposed to possible operations hazards including traffic, fumes, dust, toxic and caustic chemicals, noise, rotating machinery, high pressure and hot and cold temperatures, slippery surfaces, water and electrical hazards.</li></ul> Qualifications Education/Experience/Background: <ul><li>High school or GED with the ability to read, write and comprehend English (operational, process, safety and quality instructions) and the ability to interpret and record data.</li><li>At least two years of experience in a related position with experience in a similar environment preferred, with working knowledge of the standard practices, common tools, materials, and occupational hazards and safety precautions of the trade.</li><li>Experience using material handling equipment, pressure gauges and precision measuring instruments.</li><li>Experience safely using trade tools and equipment to inspect, maintain, troubleshoot or install mechanical, electromechanical, pneumatic and hydraulic equipment.</li></ul> Knowledge/Skills/Abilities: <ul><li>Must be able to carry out verbal and written instructions.</li><li>Ability to perform basic mathematical calculations.</li><li>Must have the ability to diagnose basic and routine process and mechanical problems and take remedial corrective action.</li><li>Must have basic computer skills and have ability to operate programs for process control, the Computer Maintenance Management System.</li><li>Must consistently demonstrate the ability to learn and independently perform assigned duties and meet or exceed production and quality goals.</li><li>Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.</li><li>Must be able to serve rotational 24-hour emergency on-call if required by site.</li></ul> Required Certification/Licenses/Training: <ul><li>Some vocational training and mechanical aptitude preferred, with the ability to read, interpret and record data from meters, gauges, scales, panels, computer consoles and other equipment.</li><li>Minimum collection system operator certification as required by regulatory agency at site.</li><li>Must possess a valid CDL driver's license and a safe driving record.</li></ul> Physical Requirements: <ul><li>Amount of time spent - Sitting 10%, Bending 10%, Standing 10%, and Walking 70% for as many as five miles per shift.</li><li>Requires close visual and hearing observation to detect non-conformance and machine malfunction.</li><li>Constantly uses hands to finger, handle or feel and frequently reaches with hands and arms.</li><li>Works in various positions; may work on ladders, catwalks, and supports at heights of 50 feet above the ground.</li><li>Works with hands extended in front of body up to 40 minutes using hand tools weighing up to 15 pounds.</li><li>Must be able to lift and carry 60 pounds, in standing and bending positions, distances of 10 feet.</li><li>Occasional stooping, bending or kneeling and entering confined spaces.</li></ul> Additional Information Pay Range: $25.00 to $28.00 per hour. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Collection System Technician with CDL

Poughkeepsie, NY – Seeking Hospitalist Advanced Providers
Become a Valued Member of Your Hospital Medicine Team
As an Advanced Provider, you play a critical role in our mission to improve lives in Hospital Medicine and are a valued member of the full care team. At Vituity we know the impact you can have.
Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. 
The Opportunity 
<ul type="disc">
<li>Seeking Hospitalist physician assistants and nurse practitioners.</li>
<li>Current national certification and DEA are required.</li>
<li>Current NY state license is a plus.</li>
</ul>
The Practice 
MidHudson Regional Hospital – Poughkeepsie, New York
<ul type="disc">
<li>243-bed facility and Level II Trauma Center.</li>
<li>Closed ICU.</li>
<li>Annual volume of 10,000 with an average of 2 admits per day and 10 per night.</li>
<li>Hospitalists respond to codes and RRTs.</li>
<li>Procedures are not required but a plus.</li>
</ul>
The Community
<ul type="disc">
<li>Poughkeepsie, New York, nestled in the Hudson Valley, is a vibrant city blending history, culture, and natural beauty.</li>
<li>The iconic Walkway Over the Hudson, the world’s longest elevated pedestrian bridge, offers breathtaking views and connects the city to trails and parks.</li>
<li>Historic landmarks like the Locust Grove Estate and Vassar College enrich the area’s cultural fabric.</li>
<li>Residents enjoy a thriving arts scene, diverse dining options, and activities like boating on the Hudson River or exploring nearby destinations such as the Culinary Institute of America and the Mohonk Preserve.</li>
<li>Poughkeepsie’s seasonal weather ranges from colorful falls to snowy winters, blooming springs, and sunny summers.</li>
<li>Its central location provides easy access to New York City and Albany via train.</li>
<li>With Marist College’s sports programs fostering local pride, Poughkeepsie combines a rich history, natural allure, and community spirit.</li>
</ul>
Benefits &amp; Beyond* 
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. 
<ul type="disc">
<li>Superior health plan options</li>
<li>Dental, Vision, Life and AD&amp;D coverage, and more</li>
<li>Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%</li>
<li>Variety of Pre-Tax Savings Accounts including HSA, FSA, Dependent Care and Commuter Benefits</li>
<li>Time Off when you need it: Start with 4 weeks PTO annually and increase to 6 weeks with tenure, plus generous sick leave</li>
<li>Flexible scheduling for work/life balance</li>
<li>Yearly annual cash bonus</li>
<li>Professional Expense Reimbursement for medical staff dues, states licenses, DEA license, and national recertification fees</li>
<li>Up to $1,500 annual allowance for medical education courses and professional memberships</li>
<li>Student Loan Refinancing Discounts</li>
<li>EAP, travel assistance and identify theft included</li>
<li>Free education opportunities for personal and professional growth</li>
<li>Several wellness programs that focus on provider wellbeing and health</li>
<li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees</li>
</ul>
Salary range for this role is $68 - $75 per hour. Please speak with a recruiter for more information.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. 
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.&nbsp;
*Benefits for part-time and per diem vary. Please speak to a recruiter for more information. 
Applicants only. No agencies please.

Advanced Provider - Hospital Medicine - MidHudson Regional Hospital

Valhalla, NY – Seeking Emergency Medicine Advanced Providers
Become a Valued Member of Your Emergency Team
As an Advanced Provider, you play a critical role in our mission to improve lives in the Emergency Department and are a valued member of the full care team. At Vituity we know the impact you can have.
Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. 
The Opportunity 
<ul type="disc">
<li>Seeking Emergency Department/Urgent Care Center physician assistants and nurse practitioners.</li>
<li>Current national certification and DEA are required.</li>
<li>Current NY state license is a plus.</li>
</ul>
The Practice 
Westchester Medical Center – Valhalla, New York
<ul type="disc">
<li>Level I Trauma Center, STEMI Receiving Center, and Comprehensive Stroke Center.</li>
<li>650-bed facility with 43-bed Emergency Department</li>
<li>All sub-specialties available for backup.</li>
<li>Annual ED volume of 33,000 with approximately 100 patients per day.</li>
</ul>
The Community
<ul type="disc">
<li>Valhalla, New York, a picturesque hamlet in Westchester County, offers a tranquil lifestyle with proximity to major cities like New York City.</li>
<li>Known for its serene atmosphere, it’s home to landmarks such as the Kensico Dam Plaza, a stunning park hosting seasonal events and providing breathtaking views. Residents enjoy nearby activities like hiking in the Rockefeller State Park Preserve or exploring cultural gems like the Westchester Broadway Theatre.</li>
<li>Valhalla’s charm lies in its tight-knit community, excellent schools, and convenient access to Metro-North for easy commuting.</li>
<li>Seasonal weather brings snowy winters, vibrant falls, blossoming springs, and warm summers, creating an ideal setting for outdoor and family activities.&nbsp;</li>
</ul>
Benefits &amp; Beyond* 
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. 
<ul type="disc">
<li>Superior health plan options</li>
<li>Dental, Vision, Life and AD&amp;D coverage, and more</li>
<li>Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%</li>
<li>Variety of Pre-Tax Savings Accounts including HSA, FSA, Dependent Care and Commuter Benefits</li>
<li>Time Off when you need it: Start with 4 weeks PTO annually and increase to 6 weeks with tenure, plus generous sick leave</li>
<li>Flexible scheduling for work/life balance</li>
<li>Yearly annual cash bonus</li>
<li>Professional Expense Reimbursement for medical staff dues, states licenses, DEA license, and national recertification fees</li>
<li>Up to $1,500 annual allowance for medical education courses and professional memberships</li>
<li>Student Loan Refinancing Discounts</li>
<li>EAP, travel assistance and identify theft included</li>
<li>Free education opportunities for personal and professional growth</li>
<li>Several wellness programs that focus on provider wellbeing and health</li>
<li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees</li>
</ul>
Salary range for this role is $60 per hour. Please speak with a recruiter for more information.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. 
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.&nbsp;
*Benefits for part-time and per diem vary. Please speak to a recruiter for more information. 
Applicants only. No agencies please.

Physician Assistant or Nurse Practitioner - Emergency Medicine - Westchester Medical Center

Up to $50K Sign On Bonus – Poughkeepsie, NY – Seeking Hospital Medicine Assistant Medical Director
Join the Physician Partnership Where You Can Increase Your Impact
Vituity’s ownership model provides autonomy, local control, and a national system of support, so you can focus your attention where you want it to be – on your patients. 
Join the Vituity Team. Vituity is a 100% physician-owned partnership and is led by frontline physicians that are all equitable owners. As an equal and valued partner from day one, our ownership model provides you with financial transparency, a comprehensive benefits package including profit distribution, and multiple career development opportunities. Our leadership understands what your practice needs to thrive and gives you autonomy and local control so you can provide care when, where, and how your patients need it. You are backed by a best-in-class corporate healthcare team and supported by the broad peer-level expertise of 6,000 Vituity clinicians. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. 
Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. 
The Opportunity 
<ul type="disc">
<li>Up to $50k sign-on bonus for qualified candidates.</li>
<li>Oversee quality and safety initiatives.</li>
<li>Collaborate with hospital quality personnel to ensure compliance with all relevant regulatory standards.</li>
<li>Develop and implement projects to improve service excellence and patient experience.</li>
<li>Compare patient feedback survey results to Vituity state/region averages and national benchmarks.</li>
<li>Respond to written and verbal patient complaints in a timely manner utilizing service-recovery techniques.</li>
<li>Track and trend patient complaints, including the QI director as necessary in concerning cases.</li>
<li>Train and mentor providers in patient experience techniques.</li>
<li>Coordinate with hospital-patient experience personnel.</li>
<li>Coordinate efforts with key leaders in central operations.</li>
<li>Participate and lead multidisciplinary meetings involving nursing, providers, and ancillary services.</li>
<li>Initiate process improvement and engage hospital project management resources to implement change.</li>
<li>Coordinate workflows with nursing leadership, case managers, social workers, and hospital ancillary services.</li>
<li>Coaching underperformers and sharing best practices.</li>
<li>Participate in the hospital-wide throughput committee.</li>
<li>Create and champion clinical pathways.</li>
<li>Develop relationships with appropriate inpatient resources, case managers, hospitalists, and palliative care.</li>
<li>Develop relationships with appropriate outpatient resources such as skilled nursing facilities, sobering centers, urgent care centers, primary care physicians, and mental health crisis centers.</li>
<li>Establish and actively manage an inventory of resources available for patients to assist in transition post-ED/post-inpatient. &nbsp;Ensuring best practices are utilized with regard to handoffs for all transitions.</li>
<li>Monitor site financial performance and identify and create new areas for growth and revenue.</li>
<li>Develop an expertise and understanding of the yearly budget, financial performance measures and monitoring systems, and billing and reimbursement issues / systems.</li>
<li>Improve patient census and billing practice statistics to optimize reimbursement for the practice.</li>
<li>Maintain awareness and interactions with payers such as significant IPAs, Medical Groups, Foundations, ACOs associated with the hospital / health system.</li>
<li>Coordinate efforts with key leaders in central operations.</li>
</ul>
Required Experience and Competencies 
<ul type="disc">
<li>Licensed physician as a Medical Doctor (M.D.) or Doctor of Osteopathic Medicine (D.O.) degree from an accredited medical school and completion of residency through an accredited residency program required.</li>
<li>Maintain membership and privileges on Hospital’s medical staff and comply with and abide by the bylaws, rules and regulations, and the policies and procedures of Hospital’s medical staff where services are being provided required.</li>
<li>Physician Partnership status required.</li>
<li>Superior clinical skills to serve as role model by setting high standards preferred.</li>
<li>Administrative experience and aptitude preferred.</li>
<li>Interest in interpreting complex financial data and with understanding of finance and accounting as they relate to practice management preferred.</li>
<li>Strong interpersonal and leadership skills; ability to motivate physicians and non-physicians, manage multiple assignments, work successfully with a diversity of people and locations, maintain good working relationships; Supportive team member; Ability to establish effective relationships quickly with both clients and non-clients preferred.</li>
<li>Excellent verbal and written communication skills preferred.</li>
<li>Excellent relationship building and process improvement skills preferred.</li>
<li>Meeting facilitation.</li>
<li>Excellent communication skills.</li>
<li>Change management/Process improvement.</li>
<li>Project management.</li>
<li>Process improvement.</li>
<li>Relationship building.</li>
<li>Technology skills.&nbsp;</li>
</ul>
The Practice 
MidHudson Regional Hospital – Poughkeepsie, New York
<ul type="disc">
<li>243-bed facility and Level II Trauma Center.</li>
<li>Closed ICU.</li>
<li>Annual volume of 10,000 with an average of 2 admits per day and 10 per night.</li>
<li>Hospitalists respond to codes and RRTs.</li>
<li>Procedures are not required but a plus.</li>
</ul>
The Community
<ul type="disc">
<li>Poughkeepsie, New York, nestled in the Hudson Valley, is a vibrant city blending history, culture, and natural beauty.</li>
<li>The iconic Walkway Over the Hudson, the world’s longest elevated pedestrian bridge, offers breathtaking views and connects the city to trails and parks.</li>
<li>Historic landmarks like the Locust Grove Estate and Vassar College enrich the area’s cultural fabric.</li>
<li>Residents enjoy a thriving arts scene, diverse dining options, and activities like boating on the Hudson River or exploring nearby destinations such as the Culinary Institute of America and the Mohonk Preserve.</li>
<li>Poughkeepsie’s seasonal weather ranges from colorful falls to snowy winters, blooming springs, and sunny summers.</li>
<li>Its central location provides easy access to New York City and Albany via train.</li>
<li>With Marist College’s sports programs fostering local pride, Poughkeepsie combines a rich history, natural allure, and community spirit.</li>
</ul>
Benefits &amp; Beyond* 
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. 
<ul type="disc">
<li>Superior Health Plan Options</li>
<li>Dental, Vision, HSA, life and AD&amp;D coverage, and more</li>
<li>Partnership models allows a K-1 status pay structure, allowing high tax deductions</li>
<li>Extraordinary 401K Plan with high tax reduction and faster balance growth</li>
<li>Eligible to receive an Annual Profit Distribution/yearly cash bonus</li>
<li>EAP, travel assistance, and identify theft included</li>
<li>Student loan refinancing discounts</li>
<li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees</li>
</ul>
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. 
Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.&nbsp;
*Visa status applicants benefits vary. Please speak to a recruiter for more details. 
Applicants only. No agencies please.

31 Part Time Jobs in New York