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<h3>Job Description:</h3><p><strong>The Role</strong></p><p>We are looking for someone who enjoys problem solving and working in a fast-paced office environment. Join us in Inbound Operations where you will be part of a business unit supporting a broad range of activities such as retrieval of historical customer data and paper/electronic correspondence for customer requests. The team provides transaction services to each of Fidelity’s distribution channels. We support Fidelity’s growth with high quality, efficient and innovative service solutions through hardworking associates and processing expertise.</p><p>You will work with Internal Business partners to provide electronic or physical documentation to support outgoing correspondence and customer research needs. The role also supports management and retrieval of archived documents for the firm. Your role impacts several internal and external business partners as well as customers and clients of Fidelity Investments. This role is key to the success of our end-to-end process.</p><p><strong>The Value You Deliver</strong></p><ul><li><p>Complete correspondence processing requests by printing, retrieving, updating, reviewing and mailing of letters, forms, image copies and/or original documents to enable completion of applicable customer transactions.</p></li><li><p>Complete extensive research to locate and respond to historical customer document retrieval requests using various mainframe systems, databases, and other storage mediums, to efficiently and accurately process business partner requests.</p></li></ul><p><strong>The Expertise and Skills You Bring</strong></p><ul><li><p>High school diploma or equivalent</p></li><li><p>2 years of transaction processing experience within a professional, fast paced, corporate environment.</p></li><li><p>Work experience in a risk-controlled environment.</p></li><li><p>You have excellent communication skills</p></li><li><p>Your ability to work independently or on a team on specific tasks</p></li><li><p>Your high attention to detail</p></li><li><p>Your ability to work effectively with computer desktop applications</p></li><li><p>Your ability to effectively multi-task</p></li><li><p>You are flexible for business needs and highly adaptive to change</p></li><li><p>You have a positive demeanor and ‘can do’ approach to challenges</p></li><li><p>You possess the ability to learn and apply knowledge to make effective processing decisions</p></li></ul><h3>Certifications:</h3><h3>Category:</h3>Transaction Processing<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Fidelity Investments

Senior Representative, Transaction Processing

<h3>Job Description:</h3><h3>The Role</h3><p>We are seeking a motivated and detail-oriented individual to join the Inbound Prep from Image (PFI) team. In this leadership role, you will support multiple Fidelity business units by performing data capture, form recognition, and customer validation on electronic documents and checks. Your focus will be on ensuring accuracy, security, and customer satisfaction. As a Workleader, you will guide the team’s daily operations and collaborate with other leads across PFI to meet service level agreements (SLAs) and drive process excellence.<br> </p><h3>The Expertise and Skills You Bring</h3><p>• Familiarity with Fidelity systems such as Focus Point, XTRAC, FDOT, and Service Center Desktop</p><p>• Minimum of 1 year of experience in a fast-paced operations environment</p><p>• Strong self-motivation and ability to thrive in a team-oriented setting</p><p>• Proven ability to manage tasks with accuracy and timeliness</p><p>• Excellent verbal and written communication skills</p><p>• Strong organizational skills with the ability to prioritize and manage multiple tasks under tight deadlines</p><p>• Proficiency in navigating multiple applications and systems</p><p>• Working knowledge of Microsoft Office tools (Excel, Outlook, Word, etc.)</p><p>• Critical thinking and problem-solving abilities</p><p>• Flexibility to adjust work hours as needed, including early arrivals, late departures, or occasional weekend support</p><p>• High attention to detail and ability to maintain focus for extended periods</p><p>• Ability to multitask and collaborate effectively with other team leads</p><p>• Strong cross-site communication and coordination skills</p><p>• Willingness to learn, grow, and take on new challenges</p><p>• Leadership capability to guide and support associates</p><p>• Understanding of end-of-day processes and a willingness to learn and support them</p><p>• Desire to learn the full process and eventually coach others• Commitment to partnering with fellow Workleaders/Managers to improve processes and</p><p>meet completion goals across Inbound</p><h3>The Team</h3><p>The Inbound team plays a critical role in safeguarding customer assets by accurately and efficiently processing incoming transactions. Supporting all Fidelity business units, the team handles form recognition and data capture on documents and checks submitted electronically. All processing is completed in alignment with internal service goals and regulatory requirements to ensure timely and accurate transaction handling.</p><h3>Certifications:</h3><h3>Category:</h3>Brokerage Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Workleader

<h3>Job Description:</h3><h3><strong>The Role</strong></h3><p>As a WI Senior Quality Control Analyst, you will execute controls across a variety of processes with an emphasis on Testing and Reporting Services, custom reporting, complex plan remediations and proactive validation of small development and employer contribution match calculations. Our analysts are expected to assess risk and design our validation approach for custom operational processes including client reporting and regulatory process changes. Your ability to manipulate large data sets combined with your comprehensive understanding of how DC data elements intersect with core record keeping principles will enable you to proactively validate that plans are operating as designed.</p><p>Primary Responsibilities</p><ul><li>Complete quality control reviews for processes supported with an emphasis on multiple Testing &amp; Reporting functions that include 5500, PYES and NDT</li><li>Provide subject matter expertise on processes supported</li><li>Lead, and participate in QC meetings to review procedures and identify process improvement opportunities</li><li>Serve as a day-to-day QC liaison, responsible for developing and maintaining positive relationships with key business partners</li><li>Perform root-cause analysis to identify and assess risk</li><li>Employ sound business judgment and apply Regulatory/Legal/Compliance considerations in reducing risk</li><li>Actively engage on cross-organizational projects and initiatives</li></ul><h3><strong>The</strong> <strong>Expertise</strong> <strong>and</strong> <strong>Skills</strong> <strong>You</strong> <strong>Bring</strong></h3><ul><li>5+ years of WI experience with in-depth understanding of Operational area(s)/product(s) supported</li><li>Experience in execution annual client testing across multiple operational areas within Testing &amp; Reporting Services</li><li>Demonstrated communication skills, both verbal and written; ability to implement/facilitate change</li><li>Demonstrated ability to work with large datasets applying expertise in Excel and other tools (SQL, Access, Alteryx, etc)</li><li>Demonstrated to be adaptable and flexible as the Business’ needs change</li><li>Forward looking, analytic, continuous improvement mentality</li><li>Capacity to multi-task across multiple initiatives</li><li>Employs and necessitates critical thinking</li><li>Focused attention to flawless execution</li></ul><h3><strong>The</strong> <strong>Team</strong></h3><p>Quality Management supports operational processes in the Workplace Investing (WI) operations. We deliver several services such as quality control reviews, data analysis and control design to continually strengthen the operating environment and ensure strong quality outcomes are delivered. The role works in a multi-site environment and collaborates with operations and client services ensuring operational processes are delivered accurately and in adherence with plan rules and regulations.</p><h3>Certifications:</h3><h3>Category:</h3>Quality<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

3 Pharmacy / Pharmaceutical Jobs in Covington, KY, USA