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<h3>Job Description:</h3><p>The Corporate Actions Senior Manager is responsible for the operational management of a global function(s) within the Corporate Actions team. Responsibilities include hiring, talent development, performance management, daily prioritization, achievement of business goals, business planning and project management. </p><p>The successful candidate will provide subject matter expertise to key group and organizational projects and initiatives and interact with various levels of management and cross functional business partners. The Corporate Actions Senior Manager is also a key contributor to a positive and innovative workplace environment. The successful candidate will have a strong commitment to teamwork and shared success.</p><p>The <strong>Expertise</strong> We’re Looking For</p><ul><li>8+ years of relevant industry experience</li><li>4+ years of experience in Corporate Actions</li><li>3+ years of management experience </li><li>Bachelor's degree required</li></ul><p>The <strong>Purpose</strong> of Your Role<br><br>The Global Corporate Actions team is responsible for all aspects of Corporate Actions processing. This includes Income, Mandatory and Voluntary events and Corporate Actions Reconciliation and Client Service query management.<br><br>The <strong>Skills </strong>You Bring</p><ul><li>Your in-depth knowledge of Corporate Actions concepts and practices</li><li>Your knowledge of the custody industry and mutual fund operations</li><li>Your ability to solve problems of a complex nature for all Corporate Actions disciplines</li><li>Your strong leadership and performance management skills</li><li>Your strong written and verbal communications skills</li><li>Your strong team-building and organizational skills</li><li>Your ability to simultaneously handle multiple tasks and competing priorities</li><li>Your ability to perform a secondary review of complex event processing</li><li>Your Innovative mindset – you look for new ways to improve current processes and develop creative solutions using Agile practices.</li></ul><p>The <strong>Value</strong> You Deliver</p><ul><li>Provide functional and technical area expertise, oversight, problem resolution, training, analysis and reporting as required across a variety of group responsibilities</li><li>Accountable for ensuring client requests are processed within stated service level agreements and adhere to Fidelity and regulatory guidelines</li><li>Ensure that all processes have sufficient risk and compliance controls. Identify areas of risk and work to mitigate them</li><li>Review control reports and other workflow tools to ensure day-to-day activities are completed timely and accurately</li><li>Work with managers and peers to recommend changes to systems, processes, responsibilities, reporting, etc.</li><li>Conduct hiring, promotions, transfers, performance reviews, corrective action, terminations and other status changes of staffing</li><li>Effectively delegate assignments, motivate associates, and assist the Director to manage daily performance of the team</li><li>Work closely with peers in Fund Accounting and Pricing to ensure urgent Corporate Actions-related inquiries are resolved timely</li></ul><p>How Your Work <strong>Impacts</strong> the Organization<br><br>The Global Middle Office acts as a servicing centre for FMR Co.'s trading desks globally, facilitating the confirmation and settlement of security and currency transactions with brokers and custodian banks, and providing daily cash estimates to Trading. It is also responsible for coordinating corporate action executions, ensuring the collection of income to the Funds, resolving position differences and facilitating securities lending activities.</p><p>Company Overview<br><br>#GMO</p><h3>Category:</h3>Investment Operations

Fidelity Investments

Corporate Actions Senior Manager

<h3>Job Description:</h3><p><strong>Elevate Your Operations Career at Strategic Advisers (SAI)</strong></p><p>Are you a highly motivated operations professional seeking a challenging and rewarding opportunity? Join our tight-knit, high-impact Investment Operations team within Strategic Advisers and make a tangible difference. We are seeking an experienced and driven Senior Analyst to play a key role in overseeing the day-to-day operational success of SAI’s 15 multi-manager funds.</p><p><strong>The Role:</strong></p><p>As an Investment Operations Senior Analyst, you will be supporting our fund operations, directly contributing to the efficient management of our diverse portfolio. You'll support critical responsibilities, including:</p><ul><li><strong>Investment Team Support:</strong> Oversee daily trade tickets, the cash allocation process and investment agreements for SAI’s multi-manager funds</li><li><strong>Data Integrity:</strong> Ensure the accuracy and reliability of our data through quality reviews and share class assessments</li><li><strong>Problem Solving:</strong> Research and analyze complex operational issues, developing effective solutions and escalating appropriately</li><li><strong>Innovation:</strong> Identify and implement process improvements, challenging the status quo and driving continuous operational excellence</li></ul><p><strong>Your Expertise and Skills you Bring</strong></p><p>We are seeking a candidate with a proven track record in operational excellence, a passion for problem-solving, and a collaborative spirit. Specifically, you should possess:</p><ul><li>5+ years of hands-on experience in a financial operations environment</li><li>Bachelor's degree (required)</li><li>An understanding of investment operations, preferably within Fidelity or a similar financial institution</li><li>An analytical mindset with exceptional problem-solving abilities and a proactive approach to issue resolution</li><li>A demonstrated ability to identify, implement, and optimize operational processes</li><li>Comfortable with data analysis, including strong Excel proficiency. Experience with SQL, TOAD, or Tableau is a plus</li><li>Robust organizational skills and the ability to juggle multiple priorities and deadlines</li><li>Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with key stakeholders across the organization</li></ul><p><strong>Note: Fidelity is not providing immigration sponsorship for this position</strong></p><p><strong>Our Team:</strong></p><p>Become part of a dynamic and collaborative Investment Operations team that plays a vital role in supporting workplace managed accounts, FI and other products on the model management platform, as well as providing comprehensive fund operations support across Strategic Advisers. We are a forward-thinking team that embraces innovation and continuous improvement. We partner closely with investment teams and other business partners on strategic projects, leading program management activities to drive impactful change. We offer a collaborative and supportive environment where your contributions are valued and your professional growth is encouraged.</p><p><strong>Join us and take your career to the next level. Apply today!</strong></p><h3>Certifications:</h3><h3>Category:</h3>Investment Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Senior Analyst

<h3>Job Description:</h3><h3><strong>NQ Service Delivery Manager</strong></h3><p><strong>The Role</strong></p><p>The Nonqualified (NQ) Service Delivery Manager operates as the subject matter expert for NQ plan set-up, consultation on best practices and preferred solutions. In addition to interacting directly with the plan sponsor, you will be growing your network by working with business partners from a wide array of internal groups. By providing operational subject matter expertise, managing annual enrollment events, and delivering positive outcomes, you will have the ability to improve the plan sponsor and participant experience.</p><p><strong>The Expertise and Skills You Bring</strong></p><ul><li><p> 3+ years of related experience working with retirement plans and interacting with Plan Sponsors.</p></li><li><p>Bachelor’s Degree or equivalent work experience</p></li><li><p>Experience with Nonqualified Plans preferred.</p></li></ul><p><strong>Skills required for the role:</strong></p><ul><li><p>To excel in this role, strong interpersonal and client communication skills are essential for building relationships with plan sponsors and internal partners.</p></li><li><p>The ability to convey complex technical information in an accessible manner enhances collaboration and understanding.</p></li><li><p>Organizational skills and meticulous attention to detail are crucial for managing multiple tasks and meeting deadlines in a fast-paced environment.</p></li><li><p>Problem-solving skills, logical reasoning, and analytical thinking enable effective solution implementation. A service mindset focused on customer needs, flexibility in adapting to varying workloads, sound judgment, and the capacity to influence strategies with clients further contribute to success in this dynamic role.</p></li></ul><p>In this role you will be asked to provide technical expertise and support to clients and internal business partners on NQ plan operational processes and complex issues. Time and project management skills will be important to manage and ensure accuracy of the NQ Online Enrollment Windows and performing distribution election error reviews to mitigate risk. Additionally, ability to influence clients to embrace preferred solutions, supporting key initiatives that drive process improvements and facilitating the process to address NQ 409(A) violations according to IRS guidelines will be vital to succeeding this this role.</p><p><strong>The Team</strong></p><p>How does this role fit into the group, business unit, and function within Fidelity? What value does the organization provide as a company? Explain why the group exists and the various stakeholders that your group interacts with internally and externally.</p><p>As a leader in our Workplace Investing Defined Contributions Client Services organization, you’ll serve alongside our entire team of WI DC Client Services associates who are all passionate about delivering flawless recordkeeping and unparalleled customer service. We’ve proven that recordkeeping is a differentiator through our continuous investment and dedication to a culture of Quality focused on our outstanding Operations foundation. Our Operational foundation consists of three key components: People, Technology and Process. It is critically important to produce high quality results with every customer interaction because our organizational results play a key role in client acquisition and existing client retention, which can help secure and build revenue opportunities for Fidelity.</p><h3>Certifications:</h3><h3>Category:</h3>Client Service Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

NQ Service Delivery Manager

<h3>Job Description:</h3><h3><strong>The Role</strong></h3><p>We are seeking a detail-oriented and proactive Special Situations Coordinator to support the coordination and execution of corporate actions across our High Yield and Private Equity investment teams. This role acts as a critical bridge between front-office investment professionals and operations, ensuring seamless communication, timely processing, and accurate reconciliation of complex corporate action events.<br><br>You will serve as the central point of contact for special situations involving restructurings, tenders, exchanges, conversions, recapitalizations, and private placements. The role involves daily coordination with investment teams, brokers, custodians, and legal teams to manage time-sensitive and often nuanced transactions.</p><h3><strong>The Expertise and Skills You Bring</strong></h3><ul><li>Bachelor’s degree in Finance, Accounting, Economics, or a related field</li><li>5+ years of experience in investment operations, corporate actions, or related functions</li><li>Familiarity with High Yield and/or Private Equity investment structures and workflows strongly preferred.</li><li>Strong collaboration and communication skills to effectively coordinate with both internal and external stakeholders</li><li>Ability to manage multiple complex events simultaneously with strong organizational and prioritization skills</li><li>Attention to detail and a strong sense of accountability in managing high-value events</li><li>A continuous improvement mindset, with experience identifying process gaps and driving automation or documentation enhancements</li><li>High level of initiative and ability to work independently in a fast-paced, dynamic environment</li></ul><p><br><strong>Note: Fidelity will not provide immigration sponsorship for this position. </strong></p><h3><strong>The Team</strong></h3><p>You will join the Global Corporate Actions team, a highly collaborative and experienced group that supports investment teams by ensuring accurate and timely execution of all corporate action events. Within this group, you’ll focus specifically on high-impact special situations, working closely with portfolio managers, legal teams, custodians, and counterparties. This team is known for its ability to navigate complexity, deliver under pressure, and support critical investment outcomes through operational excellence and coordination.<br><br>The Corporate Actions team operates in a culture of accountability, transparency, and continuous improvement, and plays a vital role in enabling investment success through operational precision.</p><h3>Certifications:</h3><h3>Category:</h3>Investment Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Global Corporate Actions Manager - Fidelity Fund and Investment Operations

<h3>Job Description:</h3><p>The Role</p><p>The Senior Analyst in Global Product Derivatives Onboarding (GPDO) is part of the Fidelity Fund &amp; Investment Operations group. Global Product Derivatives Onboarding’s mission is to facilitate information flow regarding our funds and clients to ensure trading readiness across complex products by ensuring our banking relationships are ready to operationally support Fidelity Investments.</p><p>The senior analyst will work within a team as the primary contact for our broker relationships to ensure our funds and clients can gain exposure to complex products. You will gain exposure to the products Fidelity offers and play a critical role that will help you connect the dots across Fidelity’s asset management business.</p><p>The Skills and Expertise We’re Looking For</p><ul><li>Bachelor’s or equivalent with 2+ years of experience processing data &amp; documentation or using knowledge of Fidelity’s products and services to solve problems</li><li>Demonstrated knowledge on complex products such as derivatives, foreign exchange, and other trading instruments</li><li>Experience improving processes and implementing technology solutions to improve operations</li><li>Preferable experience in KYC, AML, and beneficial ownership regulations and managing regulatory and franchise risk in working with counterparties</li><li>Ability to improve policies and procedures</li><li>Manage stakeholder relationships with trading, legal, and product while multi-tasking across processing data &amp; documentation as well as managing inquiries</li><li>Act as an escalation contact for other team members to navigate solutions and provide training</li><li>Ability to work independently with minimal supervision</li><li>Your work helps our portfolio managers obtain the exposure they need in managing our funds and client assets</li><li>You will be an instrumental part of ensuring our shareholders receive the service they expect from Fidelity</li><li>Our broker relationships will rely on your work to ensure they are ready to support Fidelity’s trading</li></ul><p>The Team</p><p>Fidelity Investments is one of the world’s largest providers of financial services and offers investment management, retirement planning, brokerage, human resources, and benefits outsourcing services to individuals and institutions. Global Product &amp; Markets Information, as part of the Fidelity Fund and Investment Operations organization, ensures Fidelity’s asset management business has the services needed to be successful.</p><p><strong><em>Note: Fidelity will not provide immigration sponsorship for this position. </em></strong></p><h3>Certifications:</h3><h3>Category:</h3>Investment Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Senior Analyst, Global Products Derivatives Onboarding

<h3>Job Description:</h3><h3><strong>The Role</strong></h3><p>The Corporate Actions Analyst is responsible for the daily tasks and oversight associated with researching, soliciting, processing, and instructing on all dividend and corporate action events. The role will interact with many groups within the Fidelity organization and effectively represent the business to customers and business partners.</p><h3><strong>The Expertise and Skills You Bring </strong></h3><ul><li>3+ years of financial services experience with an asset manager or custodian bank, preferably in mutual fund operations with exposure to Corporate Actions</li><li>2+ years of Corporate Actions experience preferred</li><li>Bachelor’s Degree encouraged, but not required</li><li>Proficient in most functions within the area of corporate actions research, solicitation and processing</li><li>A solid understanding of the custody industry and mutual fund operations</li><li>An understanding of processes used to scrub and instruct CA information using SWIFT</li><li>Working knowledge of system applications used in the department, including an ability to adapt to a changing technical environment</li><li>Strong communication and analytical skills, both oral and written</li><li>Attention to detail and ability to identify risk and call out appropriately</li><li>Ability to adapt based on business need and a changing operating environment</li><li>Cleansing corporate action data received through custodian banks, agents, and brokers</li><li>Transaction processing including escrow of holdings and foreign currency exchange</li><li>Effectively facilitating Portfolio Manager solicitations and custodian bank instruction</li><li>Ensuring accurate tax treatment is solicited prior to event processing into the accounting system</li><li>Managing risk by monitoring custodian reports, internal exception reports, and keeping up to date statuses on internal control reporting</li><li>Facilitating the completion of legal documentation by finalizing documents based on feedback from multiple Legal departments, external issuers, and custodian banks</li><li>Assisting business partners with critical issues and requests to expedite pending items</li><li>Analysis of prospectus' information relating to corporate actions and announcing appropriately</li><li>Working with managers and team leaders to identify operational improvements</li><li>Understanding the risk inherent in the process and identifying risk mitigation opportunities</li><li>Delivering effective written and verbal communication to appropriate business partners</li><li>Displaying leadership qualities to manage the daily workflow, and act as a key mentor for junior analysts</li></ul><p><strong>Note: Fidelity will not provide immigration sponsorship for this position. </strong></p><h3><strong>The Team</strong></h3><p>This team is responsible for all aspects of corporate action research and processing for assets across the approximately $2 trillion worth of assets under management, including actions cumulatively affecting securities worth in excess of $1 billion at a given time. The Global Middle Office acts as a servicing center for FMR Co.'s trading desks globally, facilitating the confirmation and settlement of security and currency transactions with brokers and custodian banks, and providing daily cash estimates to Trading. It is also responsible for coordinating corporate action executions, ensuring the collection of income to the Funds, resolving position differences and facilitating securities lending activities.</p><h3>Certifications:</h3><h3>Category:</h3>Investment Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Analyst, Global Corporate Actions - Fidelity Fund and Investment Operations

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<p>AutoNation</p><p>AutoNation Ford Margate</p><p>What are the day-to-day responsibilities?</p><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Skilled Technician

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2><p><br>Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.</p><h2><br>What Will I Do Every Day?</h2><ul><li><p>Set, confirm and prepare for appointments with customers so they can have a great service experience</p></li><li><p>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</p></li><li><p>Greet customers in a friendly manner when they arrive</p></li><li><p>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</p></li><li><p>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</p></li><li><p>Produce repair orders for customers, including cost and time estimates, with full transparency</p></li><li><p>Communicate frequently with technicians and parts associates to ensure timely completion of work</p></li><li><p>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</p></li><li><p>Follow up with customers to ensure satisfaction</p></li><li><p>Gain superior product knowledge to effectively help customers</p></li><li><p>Provide an exceptional customer experience to drive loyalty</p></li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Ability to set and achieve targeted goals</p></li><li><p>Prior sales experience preferred but not required</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Service Advisor

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2><p><br>Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.</p><h2><br>What Will I Do Every Day?</h2><ul><li><p>Set, confirm and prepare for appointments with customers so they can have a great service experience</p></li><li><p>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</p></li><li><p>Greet customers in a friendly manner when they arrive</p></li><li><p>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</p></li><li><p>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</p></li><li><p>Produce repair orders for customers, including cost and time estimates, with full transparency</p></li><li><p>Communicate frequently with technicians and parts associates to ensure timely completion of work</p></li><li><p>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</p></li><li><p>Follow up with customers to ensure satisfaction</p></li><li><p>Gain superior product knowledge to effectively help customers</p></li><li><p>Provide an exceptional customer experience to drive loyalty</p></li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Ability to set and achieve targeted goals</p></li><li><p>Prior sales experience preferred but not required</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li></ul>This position is commission based. The average compensation for this position is $5,000-$15,000 per month.<h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<p>With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.</p><h2>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Drive to set and achieve targeted goals</p></li><li><p>Prior sales experience, retail preferred</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li><li><p>Why should I come work for AutoNation?</p></li><li><p>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</p></li></ul>This is a commission-based position with an estimated monthly income that may range between $2k-14k per month<h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

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