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<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers.&nbsp; This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Associates for the store and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Leading yourself and the team in a way that supports AutoNation’s Vision and Mission</li><li>Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit</li><li>Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes</li><li>Driving the business through a high-level of involvement in the day-to-day operations</li><li>Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing</li><li>Appraising vehicles for trade</li><li>Managing all three areas of customer traffic:&nbsp; Showroom, E-Commerce, and Phones</li><li>Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory</li><li>Assisting in managing controllable expense elements for the New and Used Vehicle Departments</li><li>Analyzing the business to determine shortfalls and developing action plans to improve performance</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><p>The performance of a Sales Manager is measured by achieving:</p><ul><li>Targeted unit sales and gross profit</li><li>Targeted Associate retention</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Proven success in auto retail sales</li><li>Proven leadership ability to mentor and train others</li><li>Ability to set and achieve targeted goals</li><li>Ability to drive an exceptional Customer experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><p>Our Sales Managers have a few options for career growth and development after success in&nbsp;this role.&nbsp; Opportunities may include:</p><ul><li>Used Vehicle Manager</li><li>- Financial Services Director</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Automotive Sales Manager - AutoNation Chrysler Jeep Dodge RAM North Richland Hills

<h3>Job Description:</h3><p>Are you proactive, motivated, and interested in a mobility/career vitality opportunity? Then interview for a role with the Claims Team!</p><p><strong>The Role</strong></p><p>FFIO’s Global Middle Office is seeking a highly motivated Senior Associate, Reconciliation to fill a role in our department with multifaceted responsibilities. Participation in project work and operational improvement tasks.</p><ul><li>Execute Claims Team tasks, including balancing sources against tax reclaims.</li><li>Assist the team with sophisticated position confirmations, critical issues, research, updates, and tracking.</li><li>Collaborate with the team for timely completion of monthly and/or quarterly</li><li>Cross train in other department functions (tax reclaims, audit support, and so on)</li><li>Identify process improvements to improve workflow</li></ul><p><strong>The Expertise &amp; Experience You Bring</strong></p><ul><li>Bachelor’s or other degree, or equivalent experience preferred</li><li>Solid understanding of custodian, transfer agent, and auditor functions preferred</li><li>Proficient understanding of FCR and/or any type of reconciliation work strongly preferred</li><li>Strong Digital literacy: Outlook, Word, and Excel strongly preferred</li><li>Experience with InvestOne strongly preferred</li><li>Knowledge of Agile practices and an Agile approach preferred</li></ul><ul><li>Motivated self-starter with a strong work ethic and proactive approach.</li><li>Excellent communication skills</li><li>Ability to prioritize multiple tasks and meet deliverables</li><li>Motivated self-starter with a strong work ethic and proactive approach.</li></ul><p><strong>Note: Fidelity will not provide immigration sponsorship for this position.</strong></p><p><strong>The Team</strong></p><p>Fidelity Fund &amp; Investment Operations (FFIO) provides accounting and investment management support services for over 6,000 retail and institutional mutual funds and other retail and institutional investment products servicing over $3.9 trillion of discretionary assets.</p><h3>Certifications:</h3><h3>Category:</h3>Investment Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Fidelity Investments

Senior Associate, Reconciliation

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>&nbsp;<br>&nbsp;<br>Why should I come work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><p>Sales, Auto, Automotive, Sales Person, Sales people, Car, Cars, Chevy, Ford, Dodge, GM, GMC, Jeep, Chrysler, CDJR, Honda, Toyota, Nissan, Subaru, VW, Volkswagen, Kia, Hyundai, Fiat, BMW, Mercedes, Lexus, Acura, Infiniti, Cadillac, Chevrolet, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Lithia, Used cars, pre owned, pre-owned, Customer Service, phone sales, internet sales, fleet, manager, telemarketer, telemarketing, public relations, broker, finance, financial advisor, retail, truck, trucks, commercial, auto sales, automotive sales, job fair, public relations, salesperson, salesman, saleswoman, selling, car sales, automotive salesperson, car salesman, customer service, retail, account executive, account executive, personal trainer, sales, marketing, market, sell, video, retail, manager, store, college, customer, service, training, telephone, telesales, inside sales rep. trainee, commission, unlimited, opportunity, opportunities, selling, retailing, wholesale, auto, boat, recreational, automobile, vehicle, motorcycle, RV, education, support, furniture, furnishings, jewelry, women, men, mentor, mentoring, coach, coaching, appliance, appliances, TV, department store, supervisor, management, instructor, automobiles, cars, trucks, computer, internet, consultant, representative, salespeople, speaker, mobile homes, vendor, restaurant, bartender, waiter, waitress, cocktail, hosts, host, casino, dealer, hospitality, server, servers, hostess, marketing, promotions, brand ambassador, product specialist, ecommerce, commerce, CDK, eLeads</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Express Service Advisor (Hourly Pay) - AutoNation Chrysler Jeep Dodge RAM of North Richland Hills

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<p>With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.</p><h2>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Drive to set and achieve targeted goals</p></li><li><p>Prior sales experience, retail preferred</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li><li><p>Why should I come work for AutoNation?</p></li><li><p>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</p></li></ul><p>Sales, Auto, Automotive, Sales Person, Sales people, Car, Cars, Chevy, Ford, Dodge, GM, GMC, Jeep, Chrysler, CDJR, Honda, Toyota, Nissan, Subaru, VW, Volkswagen, Kia, Hyundai, Fiat, BMW, Mercedes, Lexus, Acura, Infiniti, Cadillac, Chevrolet, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Lithia, Used cars, pre owned, pre-owned, Customer Service, phone sales, internet sales, fleet, manager, telemarketer, telemarketing, public relations, broker, finance, financial advisor, retail, truck, trucks, commercial, auto sales, automotive sales, job fair, public relations, salesperson, salesman, saleswoman, selling, car sales, automotive salesperson, car salesman, customer service, retail, account executive, account executive, personal trainer, sales, marketing, market, sell, video, retail, manager, store, college, customer, service, training, telephone, telesales, inside sales rep. trainee, commission, unlimited, opportunity, opportunities, selling, retailing, wholesale, auto, boat, recreational, automobile, vehicle, motorcycle, RV, education, support, furniture, furnishings, jewelry, women, men, mentor, mentoring, coach, coaching, appliance, appliances, TV, department store, supervisor, management, instructor, automobiles, cars, trucks, computer, internet, consultant, representative, salespeople, speaker, mobile homes, vendor, restaurant, bartender, waiter, waitress, cocktail, hosts, host, casino, dealer, hospitality, server, servers, hostess, marketing, promotions, brand ambassador, product specialist, ecommerce, commerce, CDK, eLeads</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Sales Associate - eCommerce/Retail - AutoNation Hyundai North Richland Hills

<h3>Job Description:</h3><p><strong>The Role</strong></p><p>Do you like problem solving and working in a fast-paced office environment? Join us at Fidelity Investments where you will be part of a business unit supporting a broad range of customer activities such as check depositing and document processing. As our Transaction Processing Representative, you will provide transaction services to each of Fidelity’s distribution channels. We support Fidelity’s growth with high quality, cost effective and innovative service solutions through talented associates and processing expertise.</p><p><strong>The Experience &amp; Expertise You Bring</strong></p><ul><li>High school diploma</li><li>Minimum one-year experience in a data entry related role</li><li>Check processing experience preferred</li><li>Excellent communication skills</li><li>High attention to detail</li><li>The ability to accurately key between 8,000-10,000 keystrokes per hour (assessed)</li><li>Able to effectively multi-task</li><li>Please be flexible and highly adaptive to change</li><li>You bring a positive attitude and ‘can do’ approach to challenges</li><li>Ability to learn and apply knowledge to make effective processing decisions</li><li>Managing queue work and check reconciliation processes</li><li>Reviewing deposit instructions and ensuring each transaction is executed appropriately</li><li>Making timely and accurate deposits, regarding high-risk exception functions</li></ul><p><strong><em>Please note we are hiring for a weekly shift that could range from Sunday-Friday (4-5 days/week within that timeframe). Available shifts range from 6:00AM ET – 4:30PM ET (an 8/10 hour shifts within that timeframe).</em></strong></p><p><strong><em>Fidelity will not provide immigration sponsorship for this position. </em></strong></p><p><strong>The Team</strong></p><p>Inbound processing provides imaging, data entry and check deposit services for several Fidelity business units. Our knowledgeable team and comprehensive solutions focus on quality, risk mitigation and end-to-end operational efficiency strengthening Fidelity’s ability to provide superior customer experience.</p><h3>Certifications:</h3><h3>Category:</h3>Transaction Processing<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Senior Representative, Transaction Processing -  Inbound Treasury

<h3>Job Description:</h3><p><strong>The Role</strong></p><p>Do you like problem solving and working in a fast-paced office environment? Join us at Fidelity Investments where you will be part of a team supporting multiple business unit Return Mail Processes such as 401k, Defined Benefits, Health and Wellness, Retail Lost Shareholder, and many more.</p><p>You will work with internal business partners to ensure timely review of the returned mail documents and if Fidelity could have a bad address on file. You will need to meet quality standards to ensure the participants' accounts are protected and properly documented.</p><p><strong>The Expertise and Skills You Bring</strong></p><ul><li>High school diploma</li><li>Minimum of 1 year experience in a data entry related role</li><li>Strong communication skills</li><li>High level of attention to detail</li><li>Highly adaptable to change and flexible under pressure</li><li>You have a positive attitude and ‘can do’ approach to challenges</li><li>Possess the ability to learn and apply knowledge to make effective processing decisions</li><li>Managing queue work</li><li>Reviewing multiple databases to confirm if addresses still match or have been updated previously.</li></ul><p><strong><em>Please note we are hiring for a weekly shift that could range from Sunday-Friday (4-5 days/week within that timeframe). Available shifts range from 6:00AM ET – 4:30PM ET (an 8/10 hour shifts within that timeframe).</em></strong></p><p><strong><em>Fidelity will not provide immigration sponsorship for this position. </em></strong></p><p><strong>The Team</strong></p><p>The Operations and Services Group at Fidelity Institutional has many branches. Here in the inbound operations team, we provide transaction services to each of Fidelity’s distribution channels. We support Fidelity’s growth with high quality, cost effective and innovative service solutions through talented associates and processing expertise.</p><p>Our role ultimately helps protect our participants from Identity theft and ensuring their retirement accounts are safe. Participants need to know that Fidelity takes protecting their account information seriously and we work to meet that standard every day!</p><h3>Certifications:</h3><h3>Category:</h3>Transaction Processing<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Senior Representative, Transaction Processing -  Return to Post Office (RPO)

<h3>Job Description:</h3><p><strong>The Role</strong> </p><p>If you thrive on continuous improvement, customer service and team development then apply to be a Senior Manager, Inbound Treasury at Fidelity Investments! This position is critical to ensure the timely processing of monetary transactions for Fidelity clients. The Manager will be responsible for continually improving services through effective coaching and development. This individual will provide line management of day-to-day operations and staff, assuring adherence to prescribed levels of productivity, accuracy, customer service, compliance, and controls. </p><p><strong>The Expertise and Skills We are Looking For</strong> </p><ul><li><p>Bachelor's degree or equivalent work experience </p></li></ul><ul><li><p>2+ years of experience in an operations or banking environment preferred </p></li></ul><ul><li><p>At least one year of people management and development experience </p></li></ul><ul><li><p>Strong leadership skills </p></li></ul><ul><li><p>Working knowledge of a business and technical understanding of operations or processing </p></li></ul><ul><li><p>Taking initiative to continually advance associate's levels of expertise, not only within their respective areas but from an end-to-end perspective. </p></li></ul><ul><li><p>Experience managing across multiple sites </p></li></ul><ul><li><p>Written and verbal communications skills for explaining ideas, questions and resolutions, and other internal and external communications. </p></li></ul><ul><li><p>Ability to influence others and partner across all levels of the organization and appropriate business partners. </p></li></ul><ul><li><p>Ability to establish and execute plans and set clear goals that drive efficiency, innovation, and sustainable delivery of quality, cost, and service delivery goals </p></li></ul><ul><li><p>Proactively identifying, prioritizing, and driving opportunities to improve the business </p></li></ul><ul><li><p>Provide direction by translating the broader organization's business plan and aligning resources to execute the plan </p></li></ul><ul><li><p>Attracting, developing, and retaining a high performing team </p></li></ul><ul><li><p>Drive results by creating a climate of respect, open collaboration, and teamwork </p></li></ul><p><strong><em>Fidelity will not provide immigration sponsorship for this position. </em></strong></p><p><strong>The Team</strong> </p><p>Fidelity’s Inbound Treasury organization is a world-class team which supports timely processing of monetary transactions for Fidelity internal and external clients. The team provides check processing services across various channels and supports Fidelity’s growth with high quality, cost effective and innovative service solutions through talented associates and processing expertise. </p><h3>Certifications:</h3><h3>Category:</h3>Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Senior Manager, Inbound Treasury

<h3>Job Description:</h3><p><strong>The Role</strong></p><p>Do you thrive on continuous improvement, customer service and team development? Then apply to be a Manager at Fidelity Investments! In this role you will be part of Fidelity’s Inbound Treasury business unit leading a team which supports timely processing of monetary transactions for Fidelity internal and external clients. The Inbound Treasury team provides check processing services across various channels and supports Fidelity’s growth with high quality, cost effective and innovative service solutions through talented associates and processing expertise. This position is critical to ensure the timely processing of monetary transactions for Fidelity clients. The Manager will have the responsibility to continually improve services through effective coaching and development. This individual will provide line management of day-to-day operations and staff, assuring adherence to prescribed levels of productivity, accuracy, customer service, compliance and controls.</p><p><strong>The Expertise and Skills You Bring</strong></p><ul><li>Minimum 2 years of experience in an operations or banking environment</li><li>Minimum 4 years of management experience</li><li>Bachelor's degree or equivalent work experience</li><li>You have proven leadership skills</li><li>You have a business and technical understanding of operations or processing</li><li>You have experience managing across multiple sites</li><li>Your excellent oral and written communication skills</li><li>You have exceptional interpersonal and teamwork skills</li></ul><p><em><strong>Note: Fidelity is not providing immigration sponsorship for this position</strong></em></p><p><strong>The Team</strong></p><p>Inbound processing provides imaging, data entry, correspondence and check deposit services for several Fidelity business units. Our knowledgeable team and comprehensive solutions focus on quality, risk mitigation and end to end operational efficiency strengthening Fidelity’s ability to provide a superior customer experience.</p><ul><li><h3>Establishing and executing plans and setting clear goals that drive efficiency, innovation, and sustainable delivery of quality, cost, and service delivery goals</h3></li><li><h3>Proactively identifying, prioritizing, and driving opportunities to improve the business</h3></li><li><h3>Setting direction by translating the broader organization's business plan and aligning resources to execute the plan</h3></li><li><h3>Attracting, developing, and retaining a high performing team</h3></li><li><h3>Driving results by creating a climate of respect, open collaboration and teamwork</h3></li></ul><h3>Certifications:</h3><h3>Category:</h3>Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Manager, Inbound Treasury

<h3>Job Description:</h3><p><strong>The Role</strong> </p><p>As the CTC (Customer Transaction Center) Representative in OSG Operations, you will play a critical role within Fidelity’s Inbound Operations business unit. This position involves supporting a diverse range of back-office operations, including data extraction and document processing through multiple input channels—central scan, remote scan, and electronic channels on either the Data Capture or Prep from Image (PFI) team. The Inbound team delivers transaction services across all of Fidelity’s distribution channels, driving the company's growth with high-quality, cost-effective, and innovative service solutions. Our success is built on the expertise and dedication of our talented associates. </p><p><strong>The Experience and Skills You Bring</strong> </p><ul><li><p>College degree preferred, High school diploma required </p></li></ul><ul><li><p>1+ yrs experience with transaction processing experience within a professional, fast-paced corporate environment </p></li></ul><ul><li><p>Knowledge of Fidelity’s applications and various Inbound applications including HyperScience or ICS Application preferred </p></li></ul><ul><li><p>Perform document identification, classification, and review of customer-supplied transactions to determine in-good-order (IGO) or not-in-good-order (NIGO) status. Utilize specific business partner rules to prioritize and facilitate document routing by transaction type and workflow processing queues. </p></li></ul><ul><li><p>Conduct customer-related research using Fidelity mainframes and/or databases to locate, analyze, and supply data elements required for transaction routing, indexing, and image retrieval purposes. </p></li></ul><ul><li><p>Serve as a subject matter expert (SME) by assisting team members with resolving complex processing issues, providing training, and conducting secondary process reviews. Independently monitor multiple work queues to ensure the accurate and timely completion of customer transactions. </p></li></ul><ul><li><p>Identify and support workflow enhancements by participating in business process improvement (BPI) teams, offering improvement recommendations, and driving process efficiencies through change management. </p></li></ul><ul><li><p>Ensure the timely completion of administrative tasks by performing end-of-day reviews of designated processing queues. </p></li></ul><ul><li><p>Track and enter time and volume-related data to demonstrate processing compliance and ensure reporting accuracy. </p></li></ul><ul><li><p>High speed keying aptitude </p></li></ul><ul><li><p>Strong organizational skills with meticulous attention to detail\ </p></li></ul><ul><li><p>Ability to work effectively in a team environment </p></li></ul><ul><li><p>Highly motivated, self-directed, and independent thinker </p></li></ul><ul><li><p>Highly skilled in customer service </p></li></ul><ul><li><p>Ability to prioritize multiple tasks to meet tight deadlines </p></li></ul><ul><li><p>Proficiency in navigating multiple applications </p></li></ul><ul><li><p>Flexibility and adaptability to change </p></li></ul><ul><li><p>Problem-solving skills across functional and business lines </p></li></ul><ul><li><p>Working knowledge of MS Office, including Excel, Outlook, Access database software, and the Internet </p></li></ul><ul><li><p>Thorough understanding of the interrelationships between Inbound Operations, Fidelity business units, and external deposit institutions </p></li></ul><ul><li><p>Experience working in a risk-controlled environment </p></li></ul><p><em><strong>Note: Fidelity will not provide immigration sponsorship for this position.</strong></em></p><p><br><strong>The Team</strong></p><p>As part of the Fidelity Brokerage and Operations Technology group, the Inbound Processing team is the backbone of transaction processing for the firm. We provide imaging, data entry, and document processing services for several Fidelity business units. Our knowledgeable team and comprehensive solutions emphasize quality, risk mitigation, and end-to-end operational efficiency, bolstering Fidelity’s ability to deliver superior customer experience. If you thrive on continuous improvement, exceptional customer service, and team development, the role of CTC Senior Representative, Transaction Processing, OSG Operations, may be ideal for you! </p><h3>Certifications:</h3><h3>Category:</h3>Transaction Processing<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Senior Representative, Customer Transaction Center (Prep From Image (PFI) and Data Capture Teams)

<h3>Job Description:</h3><p><strong>The Role</strong></p><p>You will be the primary Fidelity client service contact for Defined Contribution and emerging Workplace products for some of Fidelity’s largest institutional clients. As the main contact, you collaborate with a matrixed service team chartered to deliver contractual commitments to strategic clients. The role partners with Managing Directors and Product Management to implement new products, services, and features to consistently evolve Fidelity’s offering. You will work closely will specialized operational groups to implement plan provisions, problem solve issues and deliver outstanding service.</p><p><strong>The Team</strong></p><p>The Strategic Defined Contribution CSM organization provides record keeping to nearly 300 clients representing more than $1.5 trillion assets under administration and 11 million participants. Our clients view us as a trusted partner who demonstrates expertise in client services, specializes in workplace benefits and uses the power of Fidelity’s community to generate greater well-being for strategic market clients.</p><p><strong>The Expertise You Bring</strong></p><ul><li>8-12+ years of experience within the financial service industry with client facing expertise</li><li>Demonstrated understanding of Defined Contribution and/or Workplace Benefits (e.g., Defined Benefit, Health &amp; Welfare, Heath Savings Account) plan administration</li><li>Bachelor’s degree or equivalent work experience</li><li>FINRA licenses permitted but not required</li></ul><p><strong>The Skills You Bring</strong></p><ul><li>Strong leader with ability to influence and navigate within a highly complicated, matrixed environment</li><li>Demonstrated ability to deliver against challenging goals and objectives</li><li>Excel in providing proactive consultation to external clients and internal partners</li><li>Possess the ability to build relationships with individuals at all levels of the organization</li><li>Strong, strategic problem solver and storyteller who can measure the effectiveness of solutions and communicate the value to business partners and clients</li><li>Proven track record to provide solutions to complicated issues; a naturally creative problem solver who can work with colleagues and business partners in new and different ways to deliver results</li><li>Balance and prioritize multiple, concurrent objectives while meeting or exceeding targets</li></ul><p><strong>The Value You Deliver</strong></p><ul><li>Handle day-to-day record keeping for a defined set of Defined Contribution strategic market clients, representing $10-$20 billion record keeping assets</li><li>Generate new points of view, champion bold ideas, and collaborate with more than 25 Workplace Investing and Fidelity functional business partners to define innovative solutions and implement scalable practices</li><li>Possess and convey experienced knowledge of Defined Contribution product, plan sponsor plan provisions and governing body regulations</li><li>Identify, surface, and effectively lead resolution of service issues (e.g., plan design, participant, risk/compliance) with appropriate business partners</li><li>Understand client service requests and coordinate with internal business partners to effectively scope effort and cost, allocate appropriate resources, define project plan, and deliver against agreed upon timeline</li><li>Participate in the delivery of a Client Service Management strategy to enhance the overall ecosystem, cultivate Fidelity talent, and optimize the plan sponsor experience</li></ul><p><strong>Travel</strong></p><ul><li>Required – between 10% -15% of the time annually</li></ul><h3>Certifications:</h3><h3>Category:</h3>Client Service Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

41 Pharmacy / Pharmaceutical Jobs in Forest Hill, TX, USA