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The Service&nbsp;Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Process all claims by next business day following RO close date</li><li>Handle and resolve all claim corrections and charge-backs</li><li>Establish and maintain relationships with the manufacturer's designated warranty representatives</li><li>Review every warranty repair order written for proper completion, accuracy and legibility according to the policies and procedures</li><li>Analyze problems, identify trends and develop strategies for maximizing claim process</li><li>Flag the technicians for the hours earned on the service they performed</li><li>Check each repair order against the vehicles service history to avoid duplicate claims</li><li>Provide a weekly report to the service manager regarding claim status</li><li>Report any fraudulent manipulation of warranty claims</li><li>Provide parts manager with updated parts listing on a weekly basis</li><li>Conduct weekly audits of warranty and schedules, reviewing all old claims, and address any adjustments or write-offs</li><li>Assist service consultants in closing all open warranty RO's</li><li>Assist service consultants and technicians with any warranty questions</li><li>Assist with special projects, audits and reports as requested</li><li>Review and manage all aging schedules and reports</li><li>Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA right-to-know, etc.</li><li>Attend warranty training courses as needed</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High school diploma or the equivalent</li><li>Ability to effectively communicate verbally and in writing</li><li>Ability to confront and resolve difficult customer service situations</li><li>Demonstrated customer service skills</li><li>Ability to read and comprehend written instructions and information</li><li>General knowledge of automotive parts and vehicle mechanical operations</li><li>Two years of experience in a automotive dealership</li><li>Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test</li></ul><p>This is an hourly + commission role with an average pay of $5-8k/month.</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Service Warranty Administrator

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Salary Range : $26.00ph - $46.00 Per Hour</h2><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Experienced Automotive Tech| Land Rover Mt Kisco| Up to $45/flat

The service driver picks up and drops off service customers. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Deliver and pick up customers in a prompt and polite manner</li><li>Complete a log at the time of delivery and request customer signature</li><li>Clean the van each night and turn in all paperwork and keys to the service manager</li><li>Help maintain the professional appearance of the service department and the courtesy van</li><li>Arrange to have van washed when necessary</li><li>Be responsible for the basic maintenance of the van; check oil with each fill-up and get annual safety inspections</li><li>Secure van on premises before leaving for the day</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Must have a valid driver's license</li><li>Demonstrated customer service skills</li><li>6-12 months of previous work experience (preferred)&nbsp;</li><li>Ability to read and comprehend written instructions and information</li><li>Demonstrated excellent communication and interpersonal skills</li><li>Ability to drive manual transmission vehicles</li><li>Ability to operate an automobile</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Service Courtesy Driver — Porsche Hilton Head

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<b>The compensation range for this position is $28.00 to $45.00 per flat rate hour based on experience and education and also has a bonus component.</b><h1>What are the day-to-day responsibilities?</h1><ul><li><p>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</p></li><li><p>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</p></li><li><p>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</p></li><li><p>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</p></li><li><p>Documenting work performed on each vehicle on the repair order.</p></li><li><p>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</p></li><li><p>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</p></li><li><p>Providing an exceptional customer experience to drive loyalty</p></li></ul><h1>&nbsp;<br>How will I know if I am successful?</h1><p>The performance of a Master Technician is measured by achieving:</p><ul><li><p>Targeted production</p></li><li><p>Targeted sales</p></li><li><p>Targeted Customer Satisfaction Index</p></li></ul><h1>&nbsp;<br>What are the requirements for this job?</h1><ul><li><p>High School diploma or equivalent</p></li><li><p>2+ years experience as an automotive technician</p></li><li><p>Automotive technical training (varies based on store needs)</p></li><li><p>Attention to detail</p></li><li><p>Organization and follow-up skills</p></li><li><p>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</p></li></ul><h1>&nbsp;<br>What are the opportunities for career growth?</h1><p>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:</p><ul><li><p>Master-Certified Technician</p></li><li><p>Service Advisor</p></li><li><p>Service Management</p></li></ul><p>AutoNation offers toolbox relocation assistance of up to $400 if a <b><i>technician is required to supply</i></b> their own toolbox. We understand the time and care that is needed to properly relocate your toolbox and this assistance program is designed to speed your journey to a new career with AutoNation.</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Experienced Automotive Technician - Honda Costa Mesa

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2><p><br>Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.</p><h2><br>What Will I Do Every Day?</h2><ul><li><p>Set, confirm and prepare for appointments with customers so they can have a great service experience</p></li><li><p>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</p></li><li><p>Greet customers in a friendly manner when they arrive</p></li><li><p>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</p></li><li><p>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</p></li><li><p>Produce repair orders for customers, including cost and time estimates, with full transparency</p></li><li><p>Communicate frequently with technicians and parts associates to ensure timely completion of work</p></li><li><p>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</p></li><li><p>Follow up with customers to ensure satisfaction</p></li><li><p>Gain superior product knowledge to effectively help customers</p></li><li><p>Provide an exceptional customer experience to drive loyalty</p></li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Ability to set and achieve targeted goals</p></li><li><p>Prior sales experience preferred but not required</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Service Advisor - AutoNation USA Plano

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Express Service Technician performs vehicle maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Service Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Experience as an express/quick lube technician is preferred</li><li>Attention to detail</li><li>Ability to follow processes to ensure quality and safety</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Service Technician</li><li>Service Advisor</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Entry Level Technician-BMW of Dallas and MINI of Dallas

SERVICE ADVISOR

<h3>Job Description:</h3><p><strong>The Role</strong></p><p>The Accounting for Regulatory Reporting Compliance team (ARRC) supports audit package and financial statement data intake for Fund Operations and Shareholder Reporting. The mission of the team is to deliver quality accounting system data to internal and external business partners supporting regulatory reporting requirements. As a Senior Manager, this role is responsible for oversight of the workflow to ensure accuracy and completeness of audit package materials. Requires collaboration with other senior managers and managers to set direction, develop talent and lead process improvement initiatives. Must adapt to a constantly evolving regulatory and operations environment.</p><p><strong>The Expertise and Skills You Bring</strong></p><ul><li>Bachelor's Degree in Accounting/Finance (Preferred)</li><li>8 - 10 years of experience in mutual fund Operations, Accounting or Regulatory Reporting. Alternative products experience a plus.</li><li>Strong leadership skills and ability to communicate with senior leadership across multiple business units.</li><li>Related Accounting, Finance or Regulatory Reporting Experience</li><li>Knowledge of Alternative Investments, Accounting &amp; Mutual Fund Industry</li><li>Experience leading diverse teams in multiple locations.</li></ul><p><em><strong>Note: Fidelity will not provide immigration sponsorship for this position.</strong></em></p><p><strong>The Team</strong></p><p>The Accounting for Regulatory Reporting Compliance (ARRC) Team is responsible for delivering quality accounting system data to internal and external business partners supporting regulatory reporting requirements. The team prepares and delivers over 7k annual audit workpapers supporting mutual funds, private funds and alternative products. Fidelity’s monthly regulatory reporting requirements cannot be met without our team accurately delivering this information in a timely manner.</p><h3>Certifications:</h3><h3>Category:</h3>Investment Operations<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Fidelity Investments

Senior Manager, Regulatory Accounting

<h3>Job Description:</h3><p><strong>The Team</strong> </p><p>In this role, you will be instrumental in delivering the business and data analysis necessary to define detailed requirements for data providers across Fidelity. As a Senior Manager of Data Quality and Operations within our Asset Management Business &amp; Data Operations (AMBDO) team, you will partner with business and technology professionals to enable the implementation of new technologies, techniques, and datasets consumed by Investment Professionals in generating alpha for our investment products and customers. Your efforts will help elevate organizational data proficiency and support targeted data initiatives that require deep analysis and strategic thinking. Collaborating closely with business stakeholders and Asset Management Technology partners, you will help enhance program efficiency by driving improvements in data quality, risk mitigation, and scalability. You’ll also engage with leaders across Asset Management and key partners throughout Fidelity to advance the goals of our Data Quality program. </p><p>The ideal candidate is someone with a data-driven mindset and strong technical proficiency, including experience with SQL, Python or R and advanced data handling skills. They should understand the critical role high-quality data plays throughout the investment lifecycle and thrive in a fast-paced environment. A background in technology is a plus, as this role serves as a bridge between business and technology teams. The candidate must be capable of extracting insights from large data sets and translating those insights into actionable recommendations to enhance the accuracy and overall quality of our data ecosystem. </p><p>The team is comprised of a diverse set of business and technology professionals who work collectively with our business partners to align on strategic solutions to business and data operational challenges across asset management. </p><p><strong>The Expertise You Have</strong> </p><ul><li><p>BA/BS Business/MIS/Computer Sciences or equivalent required </p></li></ul><ul><li><p>Relevant experience with or exposure to enterprise data quality monitoring, leveraging analytics to drive business strategy </p></li></ul><ul><li><p>Experience in identifying anomalies and patterns in data </p></li></ul><ul><li><p>Deep experience in data science, SQL, and Python / R skills </p></li></ul><ul><li><p>Experience in systems and/or data management. risk, compliance, financial services experience a plus. </p></li></ul><ul><li><p>Experience in managing/monitoring data platforms with data driven objectives and with the ability to synthesize large sets of data </p></li></ul><ul><li><p>Ability to understand data models, data taxonomy and a deep appreciation of data standards and data quality. </p></li></ul><ul><li><p>Experience in data management, data implementation and data technology implementations. </p></li></ul><ul><li><p>Experience in working with developers to decompose existing processes and recommend changes to systems design to achieve requirements. </p></li></ul><ul><li><p>Experience with Agile principles and methodology – including crafting roadmaps, grooming backlogs, defining requirements, and structuring work into valuable increments - with a focus on continuous integration, delivery, and inspiring change. </p></li></ul><ul><li><p>Perform data analytics to help solve business challenges and achieve data automation, reconciliation, traceability, lineage, and transparency. </p></li></ul><ul><li><p>Use data analytics to provide actionable, timely and accurate data to drive business insights around technology enablement, digital transformation, and enterprise intelligence. </p></li></ul><ul><li><p>Outstanding relationship management, collaboration and influencing skills </p></li></ul><ul><li><p>Exceptional analytical, conceptual, and problem-solving abilities </p></li></ul><ul><li><p>Strong communication (both oral and written), presentation and interpersonal skills that enable partnership across a wide range of stakeholders including business and technology </p></li></ul><ul><li><p>Independent and strategic problem solver; accountable for and skilled in exercising sound judgment </p></li></ul><ul><li><p>Experience working across organizations to bring disparate teams together by collaborating with others in a team-oriented, fast-paced, and dynamic environment </p></li></ul><ul><li><p>Self-starter who can work independently in a challenging situation </p></li></ul><ul><li><p>Ability to handle multiple simultaneous tasks </p></li></ul><ul><li><p>Strong SQL skills or capacity to learn quickly; familiarity with other analytic technologies a plus (e.g., SAS, SQL, R, Python, BRIO, Tableau, Adobe Analytics) </p></li></ul><ul><li><p>Establish knowledge and fluency in data analytics methodologies within AM and assist in equipping the team with data analysis tools to analyze large datasets </p></li></ul><ul><li><p>Present reports and findings to senior level technical and non-technical audiences </p></li></ul><ul><li><p>Provide thought leadership in data governance and maintaining evolving expertise in data governance best practices </p></li></ul><ul><li><p>Support the framework, to ensure Fidelity’s data is of high quality and managed within a sound controls environment </p></li></ul><p><strong>The Skills You Bring</strong> </p><ul><li><p>Ability to process unstructured / alternative data sets </p></li></ul><ul><li><p>Strong communication and collaboration skills </p></li></ul><ul><li><p>You have knowledge in monitoring Data Pipelines, Data Lineage, mapping data, transform data, and to load data in various data stores like Oracle, Snowflake, S3, and / or shared drives. </p></li></ul><ul><li><p>You are familiar or willing to learn web scraping techniques </p></li></ul><ul><li><p>You are comfortable working with internal and external stakeholders to remediate potential data issues and introduce control protocols intended to mitigate risk as a part of our Data Quality oversight framework </p></li></ul><p>So you have the basic skills we are looking for – here are some of the additional skills that will differentiate you and make you the ideal candidate: </p><ul><li><p>Knowledge in Web Scraping, extracting text from HTML </p></li></ul><ul><li><p>Knowledge in RDBMS, ODBC, JDBC, and ODP.Net </p></li></ul><ul><li><p>Knowledge in Bloomberg or FactSet </p></li></ul><ul><li><p>Knowledge or willing to learn financial concepts like Company Structure, Financial Metrics, and M&amp;A is a plus </p></li></ul><h3>Certifications:</h3><h3>Category:</h3>Quality<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Senior Manager, Data Quality and Operations

<h3>Job Description:</h3><p><strong><strong>The Role</strong></strong></p><p>Under the direction of the Senior Manager, Regulatory Accounting, this role is responsible for the preparation and/or review ensuring the accuracy and completeness of audit package materials. Work within a team of other preparers and reviewers charged with data intake, enrichment and reconciliation. Adhere to production deadlines for your assignments and work with internal and external business partners to research and resolve issues. Adapt to a constantly evolving regulatory and operations environment. Lead process improvement initiatives including the creation of business requirements, test plans and end to end rollout. Support the department’s overall mission to deliver quality accounting system data to internal and external business partners supporting regulatory reporting requirements.</p><ul><li>Prepare and/or review reconciliations, financial statement data, and/or other regulatory required products utilizing various systems and process validations.</li><li>Work on multiple assignments each reporting cycle and effectively prioritize tasks to ensure assignments are completed timely and accurately.</li><li>Identify, analyze, and resolve potential risks using knowledge of department policies, procedures, and regulatory requirements.</li><li>Work across various document types to support business objectives and product lines.</li><li>Collaborate with the team and external business partners to support small- and large-scale strategic initiatives.</li><li>Provide direction and oversight on assignments, projects, and processes</li><li>Maintain relationships with internal and external business partners.</li></ul><p><strong><strong>The Expertise and Skills You Bring</strong></strong></p><ul><li>Related Accounting, Finance or Regulatory Reporting Experience</li><li>Knowledge of Investments, Accounting &amp; Mutual Fund Industry</li><li>Knowledge of Alternative Investments (preferred)</li><li>Accuracy &amp; Attention to Detail</li><li>Analytical and Critical Thinking Skills</li><li>Strong Computer and Application Skills, Including InvestOne and Microsoft Office Applications</li><li>Self-Starter with ability to work under Pressure &amp; Meet deadlines</li><li>Ability to Collaborate Across Varying Service Lines and Business Partners</li><li>Planning and Organizing Skills</li><li>Process Oriented</li><li>Accountability</li><li>Bachelor’s Degree in Accounting/Finance (Preferred)</li><li>3-5 years of experience in mutual fund operations, accounting or finance</li><li>Detailed-oriented with solid understanding of business and financial concepts and accounting</li></ul><p><strong><strong>The Team</strong></strong></p><p>The Accounting for Regulatory Reporting Compliance (ARRC) Team is responsible for delivering quality accounting system data to internal and external business partners supporting regulatory reporting requirements. The ARRC Team annually prepares and delivers over 7k annual audit workpapers supporting FMR, FIC, FIAM and CIT funds. Fidelity’s monthly regulatory reporting requirements can not be met without the ARRC Team accurately delivering this information in a timely manner.</p><h3>Certifications:</h3><h3>Category:</h3>Investment Operations<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

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