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The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;This compensation range for this position is $32.00 to $60.50 per flat rate hour which is a combination of hourly and bonus pay.Join our team of passionate Automotive Service Technicians at Porsche Irvine, where your skills are not only valued, but also cultivated for long-term growth and success. We offer an state-of-the-art facility with tenured service technicians and advisors in our busy shop! Here's why AutoNation is the ultimate destination for automotive professionals:<ul><li>Paid Training Opportunities: Elevate your expertise with paid OEM training, unlocking new levels of success and earning potential on our technician wage grid.</li><li>Longevity and Productivity Bonus and Incentives&nbsp;</li><li>Generous PTO/Vacation Policy: Enjoy a comprehensive paid time off policy for a healthy work-life balance.</li><li>Defined Career Paths: Experience a workplace with structured career paths, offering clear milestones and opportunities for advancement across sales, service, management, and corporate&nbsp;</li><li>Benefits on Day One: AutoNation prioritizes your well-being with robust health insurance options for you and your loved ones.</li><li>Drive a Strong Customer Pay Business: Join a team focused on driving a strong customer pay business where your expertise contributes to exceptional customer experiences.</li><li>Generous Employee/Technicians Referral Programs (based on position)</li><li>Employee Discounts on purchases, parts, and service</li></ul><h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>Who Would I Interact With?</h1> This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.&nbsp;<h1> What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>How will I know if I am successful?</h1>The performance of a Advanced Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul>AutoNation offers toolbox relocation assistance of up to $400 if a technician is required to supply their own toolbox. We understand the time and care that is needed to properly relocate your toolbox and this assistance program is designed to speed your journey to a new career with AutoNation.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Certified Automotive Technician - Porsche Irvine

<h3>Job Description:</h3><h3>Senior Corporate Actions Analyst</h3>The RoleAs a Corporate Actions Analyst, you will help oversee a team of seven analysts responsible for researching and validating corporate action data to ensure the timely and accurate delivery of securities processing information to our business partners. In this role, you will be accountable for:<ul><li>Overseeing and reviewing daily team deliverables</li><li>Ensuring all SLAs are met, and daily work is completed accurately and on time</li><li>Serving as an escalation point for business partners regarding inquiries and daily tasks</li><li>Identifying and recommending process and reporting improvements</li><li>Monitoring internal controls and proactively addressing potential risks</li><li>Proving oversight and support for team initiatives</li><li>Owning incident follow-up activities as well as updates to controls and processes</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s degree in business, finance, or a related field</li><li>Comprehensive understanding of the financial services industry</li><li>Proven experience leading, mentoring and motivating high-performing teams</li><li>Ability to collaborate effectively with senior leaders and business partners</li><li>Strong analytical and problem-solving skills</li><li>Track record of contributing to high risk, high visibility initiatives</li><li>Ability to react in a fast paced, deadline-driven environment</li><li>Skilled at managing multiple priorities and adapting to shifting demands</li></ul><h3>The Team</h3>Fidelity Corporate Actions Solutions (FCAS) is a business unit within Fidelity Funds and Investment Operations. Our group offers securities processing software, including end to end workflow notification and response. We receive market data from multiple suppliers which is processed through our patented software to ensure that the highest quality information is released to our business partners. As part of the FCAS Operations team your efforts directly impact front office trading and back office posting to accounts.The base salary range for this position is $74,000-141,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Investment Operations

Fidelity Investments

Senior Corporate Actions Analyst

<h3>Job Description:</h3>The RoleThe Senior Representative, Brokerage Operations will be expected to deliver world class service to internal and external clients by settling their trade and transfer obligations timely and accurately while adhering to policies, procedures, and regulatory guidelines. The associate will utilize internal as well as external systems and partner with various departments to settle DTCC related transactions. Responsibilities will include reviewing and processing exceptions and other tasks associated with DTCC Settlements.The Expertise and Skills You Bring <ul><li>College degree preferred</li><li>3+ years of DTCC Settlement systems (Settlement Web; DTCC Portal; etc.) experience required</li><li>Understanding of industry regulations</li><li>Attention to details while being efficient and effective</li><li>Ability to communicate effectively with internal and external business partners</li><li>Highly motivated with the ability to complete assigned tasks in a timely and accurate manner</li><li>Ability to work effectively in a team-oriented environment</li></ul>The TeamThe Operations &amp; Services Group (OSG) provides superior customer service to Fidelity’s brokerage businesses through innovation, dedication, and commitment to excellence. With seven operating divisions located throughout the country, OSG provides securities execution, clearance, and information management services to retail, institutional, and correspondent clients. OSG performs tens of thousands of over-the-counter, listed equities, options, bonds, and mutual fund transactions daily. OSG has a need for a Brokerage Operations Representative in DTCC Settlements. The DTCC Settlements team exists to ensure DTCC Settlements related transaction exceptions are resolved in a timely manner. Resolution of exceptions ensures transaction completion for our clients. Our stakeholders are our internal and external business partners, and, ultimately, Fidelity’s clients.Note: This role does not support sponsorship.<h3>Certifications:</h3><h3>Category:</h3>Brokerage OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Brokerage Settlement Support Representative III - Institutional and Retail Operations

<h3>Job Description:</h3>The RoleFFIO’s Global Middle Office is seeking a highly motivated Senior Analyst to fill a role in our Reconciliation department with dynamic responsibilities. This role will be responsible for a range of the Claims Team tasks but will also assist the team with complex position confirmations. Limited opportunities for tax reclaims, audit support, and other work also exist.<h3>The Expertise and The Skills You Bring</h3><ul><li>Experience with FCR and/or any type of reconciliation work strongly preferred</li><li>Experience with Outlook, Word, and Excel strongly preferred</li><li>Experience with InvestOne strongly preferred</li><li>Knowledge of custodian, transfer agent, and auditor functions preferred</li><li>Knowledge of Agile practices and an Agile mindset preferred</li><li>Bachelor’s or other degree preferred</li><li>Highly motivated—a self-starter who is eager to learn</li><li>Diplomatic: excellent communication skills</li><li>Strong work ethic, motivation, and proactive</li><li>Outstanding ability to optimally prioritize multiple competing tasks at once</li><li>Phenomenal ability to work quickly in a dynamic, high-volume environment</li><li>Team-first mindset</li><li>Efficient execution of the Claims Team tasks</li><li>In collaboration with others on the team, timely completion of monthly and/or quarterly complex position confirmations</li><li>Willingness to assist the team in other areas of thin coverage (tax reclaims, audit support, and so on)</li><li>Culture change agent: Informal influence to push us to a more flexible way of working</li><li>Desire to constantly question task work: How can it be done better?</li></ul>Note: Fidelity is not providing immigration sponsorship for this position ​<h3>The Team</h3>Fidelity Fund &amp; Investment Operations (FFIO) provides accounting and investment management support services for over 6,000 retail and institutional mutual funds and other retail and institutional investment products servicing over $3.9 trillion of discretionary assets.<h3>Certifications:</h3><h3>Category:</h3>Investment OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Analyst, Reconciliation

<h3>Job Description:</h3>We are seeking a detail-oriented and collaborative Quality Assurance Product Analyst to support the full product development lifecycle. This role is responsible for gathering and documenting detailed front-end requirements, defining testing strategies, and executing product acceptance testing to ensure high-quality product delivery. This role will work closely with product managers, engineers, and business stakeholders to translate business needs into actionable user stories and ensure solutions meet expectations through detailed testing. Responsibilities include:Discovery &amp; Requirements Definition <ul><li>Write and maintain detailed requirements that meet the Definition of Ready</li><li>Collaborate with UX, Legal, Compliance, Risk, and Business stakeholders to define product requirements and ensure alignment with regulatory and operational standards</li><li>Maintain and update analysis artifacts (e.g., use cases, process flows, business rules) to support execution</li></ul>​Testing &amp; Delivery <ul><li>Create detailed test plans and ensure clarity on acceptance criteria</li><li>Lead and execute End-to-End Business Acceptance Testing </li><li>Ensure traceability of test cases to business requirements and document test outcomes</li><li>Support deployment readiness and post-release validation activities</li></ul>​Stakeholder Engagement &amp; Communication <ul><li>Facilitate refinement sessions to ensure stories are well understood and actionable</li><li>Lead stakeholder demos and impact analysis reviews to showcase deliverables</li><li>Act as a subject matter expert during release planning, product reviews, and retrospectives</li><li>Communicate issues, risks, and client feedback clearly and promptly</li></ul>​Strategic Contribution <ul><li>Identify and document product and process improvement opportunities and share insights with the product team</li><li>Champion change and operational readiness across teams</li></ul>The Expertise and Skills You Bring <ul><li>Strong analytical and problem-solving skills with attention to detail</li><li>10+ years of work experience in product analysis, business analysis, or digital transformation roles</li><li>Strong understanding of development process </li><li>Demonstrated experience in writing clear, concise product documentation, and acceptance criteria</li><li>Experience with user acceptance testing, business process modeling, and stakeholder engagement</li><li>Ability to lead discovery, facilitate workshops, and manage cross-functional collaboration</li><li>Bachelor’s degree or higher (or equivalent practical experience)</li><li>Motivated mindset with a sense of ownership</li></ul>The Team Fidelity Labs is Fidelity Investments’ in-house fintech incubator with a mission to build new businesses to drive growth for Fidelity. Fidelity Labs is a dynamic workplace that combines the best parts of startup life—building new technology, adapting quickly, and moon-shot ambition—with the scale and stability of an industry leader. Learn more at <a href="https://labs.fidelity.com/" target="_blank">labs.fidelity.com</a>. The base salary range for this position is $95,000-186,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Quality

Quality Assurance Product Analyst

<h3>Job Description:</h3><h3>The Role</h3>Due to growth in our business, Fidelity Personal Trust Company seeks a Senior Trust Officer! The Trust Officer is an integral member of the Personal Trust Administration team which provides trust services to Fidelity Institutional business partners and individual trust clients across the U.S.The incumbent will be the primary fiduciary contact for some of our largest and most sophisticated trust relationships. Supported by a dedicated Trust Administrator, the Senior Trust Officer is responsible for all facets of trust administration and relationship management for their assigned clients.<h3>The Expertise and Skills You Bring</h3>A comprehensive understanding of trust and estate law, personal and trust taxation, and estate planning is essential for this role. Strong relationship management abilities are needed, as well as the following:<ul><li>College degree or equivalent, with 12 + years financial services experience</li><li>5 - 8+ years of shown experience in trust administration</li><li>CTFA preferred, advanced degree/designation (JD, MBA, or CPA) considered but not required</li><li>Detailed understanding of trust and estate law, personal and trust taxation, estate planning, and other financial services</li><li>Handling client relationships to maintain client satisfaction and retain business</li><li>Managing a diverse book of business and ensuring account activity aligns with trust document, applicable law, and internal procedures</li><li>Recommending action on fiduciary decisions related to trust administration</li><li>Providing estate and tax expertise as necessary</li><li>Understanding and helping clients with sophisticated financial situations</li><li>Thinking strategically and tactically</li><li>Working independently and as part of a team, including coordinating workflow for Trust Administrator</li><li>Strong ability to collaborate with business partners at all levels within the Fidelity organization</li><li>Collaborating with team members and investment advisors to meet the financial needs of trust beneficiaries</li></ul>Note: Fidelity will not provide immigration sponsorship for this position.<h3>The Team</h3>Our purpose at Fidelity Personal Trust Company is to provide a comprehensive trust services solution to Personal Investing clients and Fidelity Institutional advisor clients. Our offerings pair the investment management expertise of Fidelity Personal and Workplace Advisors LLC and Strategic Advisers LLC (SAI) or outside Investment Advisors, and Fidelity Personal Trust Company’s trust administration expertise. We take great pride in building strong and lasting relationships with our customers, providing sound fiduciary guidance, and delivering a best-in-class customer experience.<h3>Locations: Merrimack, NH and Greenville, DE</h3><h3>Certifications:</h3><h3>Category:</h3>Investment OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Senior Trust Officer

<h3>Job Description:</h3>The Role Are you waiting for your opportunity in the investment services industry? Are you curious about sophisticated topics such as mutual funds, pricing, trading, mergers, and acquisitions? Then you are ideal candidate for one of Fidelity’s most exciting and dynamic teams!Our goal is to hire YOU, the curious and growth-minded individual, who is adventurous enough to immerse yourself in the sophisticated world of brokerage operations. Your mission: To learn, analyze problems and connect dots for business partners and customers. Your reward: To excel at providing award-winning service and problem solving every day. In the role you will hone your professional competence and build your professional brand. The environment will be customer focused, ambitious, and heavily team oriented. In addition to curiosity and growth, you have a desire to be innovative and strategic – these are must haves! Classes start soon. If you are driven by curiosity, mission and fascinated by the world of finance; then become part this team!The Expertise And Skills You Bring<ul><li>You will Analyze industry problems that may include – Stock Trading, Dividends, Mutual Funds, Corporate Actions, Security Data, Securities Pricing and Physical Stock Certificates.</li><li>You will Apply various technologies to assist our customers with a range of needs – basic and sophisticated</li><li>You will Engage with customers and business partners through multiple channels – phone, email, and instant messaging</li><li>You will Envision and execute bold ideas to attract and retain the next generation of customers</li><li>You will Improve every day to prepare for future and advanced career opportunities, including – Team Lead, Analyst and Leadership</li><li>Customer Service or Problem-Solving experience preferred</li><li>College Degree or equivalent work experience preferred</li><li>A desire for continuous growth and learning about the financial services industry required</li><li>Possesses a drive to solve sophisticated problems and deliver an outstanding customer experience every day</li><li>Self-starter and comfortable working independently when needed</li><li>Excellent written and verbal communications skills</li><li>Proven technical knowledge and strong problem-solving skills</li><li>Ability to contribute ideas as well as influence and execute them in a team environment</li><li>Ability to lean into change while multi-tasking in a remote and multifaceted financial services center</li><li>Growth Mindset and an appetite for endless learning</li><li>FINRA Licenses are preferred but not required.</li></ul>The TeamAs a member of the Client Experience Team, you will take on the role of a Brokerage Operations Rep. You will be given an overview course of the industry, and niche training to help you master brokerage operations. You will also get an exclusive peek behind the scenes of one of the most successful privately-owned companies in the world.The base salary range for this position is $48,000-91,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Brokerage Operations

Client Service Specialist

<h3>Job Description:</h3>Senior/Director, Client Service ManagerThe RoleYou will be the primary Fidelity client service contact for Defined Contribution (e.g., Qualified, Non-Qualified) and Workplace Benefits for some of Fidelity’s largest institutional clients. As the main contact, you collaborate with a matrixed service team chartered to deliver contractual commitments to strategic clients. The role partners with Managing Directors and Product Management to implement new products, services, and features to consistently evolve Fidelity’s offering. You will work closely will specialized operational groups to implement plan provisions, problem solve issues and deliver outstanding service.The TeamThe Strategic Market CSM organization provides record keeping to more than 330 clients representing more than $1.5 trillion assets under administration and 11 million participants. Our clients view us as a trusted partner who demonstrates expertise in client services, specializes in workplace benefits and uses the power of Fidelity’s community to generate greater well-being for strategic market clients.The Expertise You Bring<ul><li>8-12+ years of experience within the financial service industry with client facing expertise</li><li>Demonstrated understanding and experience with Workplace Benefits plan administration (e.g., Defined Contribution, Non-Qualified, Heath Savings Account, Student Debt, Goal Booster with Payroll and Workplace Giving)</li><li>Bachelor’s degree or equivalent work experience</li><li>FINRA licenses permitted but not required</li></ul>The Skills You Bring<ul><li>Strong leader with ability to influence and navigate within a highly complicated, matrixed environment</li><li>Demonstrated ability to deliver against challenging goals and objectives</li><li>Excel in providing proactive consultation to external clients and internal partners</li><li>Possess the ability to build relationships with individuals at all levels of the organization</li><li>Strong, strategic problem solver and storyteller who can measure the effectiveness of solutions and communicate the value to business partners and clients</li><li>Proven track record to provide solutions to complicated issues; a naturally creative problem solver who can work with colleagues and business partners in new and different ways to deliver results</li><li>Balance and prioritize multiple, concurrent objectives while meeting or exceeding targets</li></ul>The Value You Deliver<ul><li>Handle day-to-day record keeping for a defined set of strategic market clients, representing $10-$20 billion record keeping assets</li><li>Generate new points of view, champion bold ideas, and collaborate with more than 25 Workplace Investing and Fidelity functional business partners to define innovative solutions and implement scalable practices</li><li>Possess and convey experienced knowledge of workplace products, plan sponsor plan provisions and governing body regulations</li><li>Identify, surface, and effectively lead resolution of service issues (e.g., plan design, participant, risk/compliance) with appropriate business partners</li><li>Understand client service requests and coordinate with internal business partners to effectively scope effort and cost, allocate appropriate resources, define project plan, and deliver against agreed upon timeline</li><li>Participate in the delivery of a Client Service Management strategy to enhance the overall ecosystem, cultivate Fidelity talent, and optimize the plan sponsor experience</li></ul>Salary Grade<ul><li>Senior, CSM – grade 6 or Director, CSM – grade 7 based on skills and work experience</li></ul> Travel<ul><li>Required – between 10% -15% of the time annually</li></ul>Location<ul><li>This position does have a remote work option if you are not located near a Fidelity location</li></ul><h3>Certifications:</h3><h3>Category:</h3>Client Service OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior/Director, Client Service Manager

<h3>Job Description:</h3>The Role Are you interested in corporate governance and want to be a part of a dynamic, collaborative environment? We are looking for a Corporate Governance Analyst in Fidelity Fund Investment Operations (FFIO) to support proxy voting and stewardship activities. You will assist in reviewing proxy materials, executing votes according to Fidelity’s guidelines, and supporting engagement efforts with portfolio companies. This role offers exposure to governance trends, sustainable practices, and regulatory developments.• Review and analyze proxy statements, shareholder proposals, and governance disclosures. • Ensure timely and accurate vote execution using proxy platforms (ISS, Glass Lewis) and maintain compliance with regulatory requirements • Assist with research and preparation for discussions with portfolio company boards and senior executives on governance and compensation matters • Help prepare reports and summaries of voting activity, stewardship outcomes, and governance trends • Monitor and research trends in corporate governance, human and natural capital, and other emerging areas • Track regulatory developments (SEC rules, global governance codes) and help inform potential policy updates • Collaborate with internal stakeholders (investment teams, legal, compliance) and external vendors.The Expertise and Skills You Bring• Bachelor’s degree; advanced degree preferred • 2-4 years of financial services experience • Intellectual curiosity and ability to take initiative to tackle problems, identify risks and raise issues appropriately • Ability to manage multiple priorities under tight deadlines with a strong sense of ownership and accountability. • Effective verbal and written communication and presentation skills • Strong sense of ownership, accountability and focus on achieving objectives • Experience with or interest in shareholder and corporate governance issues • Strong analytical skills with proficiency in Excel and data visualization tools (Power BI, Tableau).This dynamic Investment Proxy Research team within FFIO coordinates the proxy voting programs for Fidelity’s affiliated advisors including FMRCo, FIAM, FIC, Strategic Advisers, and other internal business partners. Program activities include corporate governance research and analysis, portfolio company engagement, policy development, vote execution and operations, various reporting, and disclosure of vote activity.Note: Fidelity will not provide immigration sponsorship for this position <h3>Certifications:</h3><h3>Category:</h3>Investment OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Corporate Governance Analyst

Operation Associate The Stock Plan Services Brokerage Operations role requires an ability to coordinate brokerage specific transactions based on external Plan Sponsor requests. We deliver a world class customer experience. Some of these transactions may involve interpreting instructions from the client. The Representative must be able to understand service level agreements and make decisions to maintain client expectations. The Expertise We’re Looking For <ul> <li>Bachelor degree or equivalent work experience</li> <li>In-depth brokerage systems knowledge understanding of FBSI, FBSI Plan Administration, XTRAC, Brokerage Statement Viewer, TAS (Tax accounting System), Integrated Cashiering Platform systems and also Microsoft Excel.</li> <li>Knowledge of the Stock Plan Services organization and business model.</li> <li>Series 7 permitted, additional Certified Equity Professional level 1 not required but encouraged with in first year of role.</li> </ul> The Purpose of Your Role You work in a team based role where you will be responsible for daily execution of plan specific updates either based on a work flow management tool coming directly from our external Plan Sponsors, or our Internal Client Service Managers who are in charge of the overall client relationship. You have to be able to balance client needs, with Participant experience, and understand the impact updates you make will have on the end participant’s equity compensation balances, which can be quite large. There will be daily deadlines due to market sensitivity of all the work we are asked to complete. The Skills You Bring <ul> <li>Bachelor’s degree or equivalent work experience.</li> <li>Financial services background strongly preferred.</li> <li>You have effective organization and time-management skills</li> <li>You have a keen attention for detail with a strong analytical ability</li> <li>Your ability to detect high-risk situations or problems and use your skills and available resources to react appropriately</li> <li>Your strong verbal and written interpersonal skills</li> <li>Your committed work ethic</li> <li>Your able to be flexible and adapt to new situations and structures</li> </ul> The Value You Deliver <ul> <li>Providing outstanding service to new and existing Fidelity customers, you will process all requests with a focus on timely completion and perfect execution.</li> <li>Initiating problem resolution procedures for items not in good order, including sending written correspondence directly to the client or internal business partner working with the client.</li> <li>Participating in projects and initiatives to improve existing workflows, quality, and efficiency.</li> <li>Recommending methods to ensure consistency and streamline procedures.</li> <li>Interacting with inter-departmental colleagues and external customers via both email and phone when appropriate.</li> <li>Building an understanding of Fidelity's organizational structure to identify solutions that work in the best interest of the client, following proper channels to seek exceptions, when appropriate.</li> </ul> How Your Work Impacts the Organization Stock Plan Services may be the truest example of business unit as it crosses a Work Place Investing plan sponsor equity outsourcing relationship with a Personal Investing participant full service brokerage account. It is one of the top Big Plays at Fidelity with a very aggressive 5 year business model targeted at growth Globally including our first international call center in Germany. We combine Plan Sponsor revenue on the Workplace Investing side in the forms of contractual record keeping fees and financial reporting services, with Personal Investing revenues coming directly from the plan participant’s brokerage transactions, (IE commissions, and interest from FCASH balances). Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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