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<h3>Job Description:</h3><p><strong>The Role</strong></p><p>Do you like to solve problems and feel the need to constantly challenge yourself? Are you looking for a role where you have latitude to think differently and strive to constantly be innovating? Do you have a passion for mathematics, analytics, and Excel? Do you have a desire to help research and resolve participants questions? If so, the Lead Pension Administrator role may be the role that is right for you!</p><p>Under limited supervision, the Lead Pension Administrator will be responsible for processing and approving all types of calculations and transactions prior to mailing or finalizing payment. They also interact with many different groups within Fidelity.</p><p>This role will use Defined Benefit specific and client specific procedures when researching and processing calculations to ensure accuracy and timeliness of all work.</p><p>In addition to normal responsibilities, this individual will be charged with the following:</p><ul><li>Work directly with the Defined Benefit Managers to accomplish DB specific goals and initiatives.</li><li>Technical resource for the team and will assist in resolving client, and system issues</li><li>Provide review and approval of all participant calculations, disbursements and documentation may be the role that is right for you!</li></ul><p><strong>The Expertise and Skills You Bring</strong></p><ul><li>Bachelor’s Degree or equivalent work experience</li><li>Solid grasp of Defined Benefits Administration and Defined Benefits systems</li><li>Strong mathematical, analytical, and intuitive skills including the ability to perform manual pension calculations using directions documents</li><li>Ability to work as a standout colleague while meeting individual timeliness, accuracy goals and quality standards</li><li>Strong interpersonal skills and attention to detail</li><li>Ability to mentor, train and coach team members</li><li>High integrity and discretion to ensure the confidentiality of private client and participant data</li><li>Strong written and verbal communication skills</li><li>Strong PC Software skills (i.e. Excel, Outlook, Word and Access)</li></ul><p><strong>Value You Deliver</strong></p><p>The Lead Pension Administrator must interact with a diverse group within Fidelity, which may include client contacts and participants, and is a key contributor to the team environment and services provided to Fidelity’s client base.</p><ul><li>Ability to perform moderate to high complexity calculations using just the plan rules with little additional instruction, ability to build own manual calc sheets, and high levels of accuracy in transaction processing</li><li>Acts as subject matter professional of end to end processing of calculations, participant issue resolutions, disbursements and data updates</li><li>Is accountable for logging and testing defects against various applications and systems including the calculation engine</li><li>Must demonstrate the ability to manage escalations as well as client critical issues and partner closely with the client facing team.</li><li>Mentors and trains new associates to build depth and strength throughout the team while assisting the Defined Benefit Managers with developing associate goals and completing annual reviews. Assists with updating client documentation and procedures</li><li>Leads participant and client request workflows, including researching and resolving sophisticated or critical customer issues</li><li>Assists with monitoring client specific Service Level Agreements (SLAs)</li><li>Support external client and internal audit requests by providing requested documentation, conducting research and answering questions as a client and plan expert</li><li>Proactively identifies client and participant trends and works with various internal business partners to arrive at customer-centric solutions</li><li>Provides support for project related tasks</li><li>Supports monthly testing of various systems upgrades and releases</li><li>Participates in special departmental projects</li><li>Provides back up support to DB Manager as needed</li></ul><p><strong>The Team</strong></p><p>You will have the ability to lead many of the Strategic Initiatives throughout the DB Organization. Your decision making and ability to influence will be a major driver behind meeting the Intermediate and Long-Term Goals of the organization. You'll have the opportunity to Inspire Change and the expectation to be a key catalyst in how our organization meets the evolving needs of Our Participants and Clients!</p><h3>Certifications:</h3><h3>Category:</h3>Transaction Processing<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

Fidelity Investments

Lead Pension Administrator - Core Market Defined Benefits

<h3>Job Description:</h3><p><strong>The Role</strong></p><p>In Workplace Investing, the Senior Pension Analyst blends deep Defined Benefit domain expertise with a passion for teamwork, innovation and client management. This role is primarily responsible for establishing a team environment by providing direct leadership, technical expertise and workflow management to associates assigned to their defined benefit clients serviced from a consultative perspective. In addition, the Senior Analyst will support the strategic direction of the business, lead highly complex issues to resolution and work with domain professionals to solution client improvements and enhancements through corporate actions &amp; change orders. The Senior Analyst will also engage with other lines of business on projects that affect other Defined Benefit products and services.</p><p>We are looking for someone to join our great team of professionals, who enjoy a fast-paced environment, and can provide quality work and a best-in-class client/customer experience.</p><p>The Senior Pension Analyst plays an integral role in operational analytics, workflow, team leadership, and project management for client projects and internal initiatives. This role will serve as a team leader assisting in associate development, workflow management and operational quality assurance. They will assist Client Managers and Sr. Leaders with initiatives throughout the year, including but not limited to, improvement in execution, change control, and financial improvement.</p><p><strong>The Expertise and Skills You Bring</strong></p><ul><li>Bachelor Degree or equivalent work experience</li><li>5-10+ years of defined benefit/pension plan administration experience</li><li>Experience in Project Management and/or Analytics</li><li>Ability to balance day to day management of several projects related responsibilities and tasks including highly prioritized requests.</li><li>Strong mathematical and analytical skills including ability to perform complex manual calculations.</li><li>Proficient with Microsoft Excel, Access and working experience with data analytics</li><li>Client Management experience</li><li>You have critical thinking and problem solving skills. You are a leader with self-motivation and determination to succeed and ability to coach and mentor others</li><li>You must be technically inclined with application experience and competence including proficiency with various Defined Benefit Plan structures, complex calculations and data (e.g., Excel, Word, Access, etc.).</li><li>Good communication, both verbal and written; ability to implement/facilitate change. Forward looking, analytic, continuous improvement mentality</li><li>Demonstrate a mix of analytics and technical skills. Ability to run queries, analyze and organize large amounts of data and identify root cause and work towards solutions</li><li>Project consulting experience including requirement discovery and solution design</li><li>You have a solid ability to balance, prioritize multiple projects and understanding of risk management and time management</li><li>You have an ability work within budgeted timeframes to maintain client profitability without sacrificing quality</li></ul><p><strong>The Value You Deliver</strong></p><ul><li>Analyze, lead and drive operational services and efficiencies to our clients and organization’s bottom line.</li><li>Provide leadership on ad hoc client or internal projects that will require critical thinking and self-direction.</li><li>Provide information and advice on Plan documentation discrepancies and/or guidelines, e.g. data, provisional, or other plan/client issues.</li><li>Analyze, review, and guide client teams to the resolution of escalated client or participant issues.</li><li>Where applicable, serve as the day-to-day contact for issues to clients and participant for problem resolution, transaction issues, and data questions. Facilitate and/or participant in client meetings</li><li>Serve as a team leader and expert guide on multiple client plan processes, procedures and calculations. Maintain client direction documents</li><li>Own and analyze operational issues and recommend business solutions, based on knowledge of client’s plan design and system functionality. Work with internal teams to identify, analyze, and implement process and procedural changes based on new regulatory amendments and/or administrative improvements.</li><li>Play a significant role in implementation, corporate actions and/or other special projects in addition to the provision of ongoing services. Ensure defects are identified, corrected and tested.</li><li>Serve as an essential role model and coach to entire operational team and assist in their development and skills.</li></ul><p><strong>The Team</strong></p><p>This role will reside within Workplace Investing Defined Benefit Operations organization. You will be responsible for handling and overseeing the day to day delivery of Defined Benefit client servicing, business reporting, contractual obligations, and internal scale &amp; efficiency initiatives. You will support DB’s interests in collaborating with the cross product/functional SME’s, Center of Excellence and other lines of business. You will work to solve problems and be empowered to make decisions based on trends, issues, and business drivers.</p><h3>Certifications:</h3><h3>Category:</h3>Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p>

2 Pharmacy / Pharmaceutical Jobs in Rhode Island