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The Customer Relations Associate is responsible for fulfilling the dealership's customer relation policies in an effort to build and retain a loyal customer base. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Responsible for maintaining high customer retention, customer satisfaction and monitoring customer complaints</li><li>Contact service customers after their visit to monitor quality control and satisfaction &nbsp; Contact customer on the day following delivery of vehicle</li><li>Make sure proper managers have received copies of any written complaints</li><li>Keep records of all customer complaints and solutions</li><li>Assist in resolving customer complaints, which can not be handled by Sales Consultants, Service Advisors, Managers</li><li>After putting a dissatisfied customer in contact with the appropriate personnel, follow up with all parties involved to determine what actions were taken. Continue follow up until complaint is completely resolved</li><li>Prepare delivery call reports for Customer Relations Manager</li><li>Print and distribute customer related reports</li><li>Provide feedback for improving the new vehicle delivery process through follow up calls with the customer per their responses</li><li>Responsible for making sure surveys are taken care of in a timely manner</li><li>Help the Parts Department with tracking, notifying customers when parts are in and help to develop a follow up system of special order parts that are not being attended to</li><li>Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with Customers, Associates and Suppliers</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Must meet Company's requirements for employment</li><li>Prolonged periods of personal computer usage and data entry</li><li>Adheres to all company policies, procedures and safety standards</li><li>Possess excellent verbal and written communication skills</li><li>Must have excellent phone skills and organizational skills</li><li>Two years customer service experience (preferred)</li><li>Professional appearance</li></ul>&nbsp; Our Associates have many opportunities for career growth and development Coast-to-Coast<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Customer Relations Coordinator - Porsche Hunt Valley

Job Requirements Our Technicians are paid based on an industry-leading technician wage grid that provides&nbsp;pay&nbsp;range from $31.00 to $52.00 per flat rate hour based on experience, plus opportunities for overrides and longevity bonus based on a combination of tenure and manufacturer certifications. Dealership Highlights: <ul><li>Unlimited earning potential</li><li>Positive culture</li><li>Climate controlled shop</li><li>Benefits start DAY1</li></ul> What are the day-to-day responsibilities?<ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul>How will I know if I am successful?<ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul>What are the requirements for this job<ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul>What are the opportunities for career growth?<ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul>

Jaguar Land Rover Hunt Valley Automotive Techs | 

Job Requirements <h2>DEALERSHIIP HIGHLIGHTS:</h2> <ul><li>Rotating Saturdays</li><li>Climate controlled dealership</li><li>Toolboxes provided</li><li>Small family style dealership</li><li>Pay between $22/flag - $38/flag *plus overrides for qualified certifications</li></ul> <h2>What are the day-to-day responsibilities?</h2> <ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>How will I know if I am successful?</h2> <ul><li>The performance of a Certified Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>What are the requirements for this job</h2> <ul><li>Maryland State Inspection</li><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>What are the opportunities for career growth?</h2> <ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul>

BMW State Inspection Tech | BMW of Bel Air | Starting Pay $22/flag

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Pay Plan</h2><ul><li>Getting Started: Months 1-3</li><li>Earn a base salary or hourly rate depending on the store and location, with additional bonuses paid on units sold, customer service scores and more. You and your manager will review your sales results at the end of each month to help you understand how to maximize our incentive compensation plan.</li><li>Accelerate Forward: Months 4+</li><li>At the beginning of month 4, you will move to your store’s commission pay plan, allowing you to control your financial destiny. You’re now ready to benefit from competitive commission pay based on several components including gross profit and customer service.</li></ul>This position is commission-based. The average compensation for this position is from $5,500 - $11,000 Monthly<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate eCommerce - AutoNation Chevrolet Timonium

Job Requirements Dealership Highlights: <ul><li>Pay starting at $36/flag; more depending on certifications</li><li>Newest Porsche dealership in Maryland</li><li>Porsche Premier Dealer</li><li>Sign on bonus for experienced candidates</li></ul>What are the day-to-day responsibilities? <ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul> How will I know if I am successful? <ul><li>The performance of a Certified Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul> What are the requirements for this job <ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul>What are the opportunities for career growth? Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp;Opportunities may include: <ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul>

Import Automotive Technician

Represent and communicate AutoNation’s multi-brand wholesale parts offers to outside service clients and fleet customers. Actively grow the business by seeking new accounts and fostering relationships with existing wholesale accounts.<h2>What are the day-to-day responsibilities? &nbsp; &nbsp; &nbsp; &nbsp;</h2><ul><li>Work closely with Wholesale Parts Managers to help increase the sale of AutoNation OEM and Aftermarket parts to the independent repair business.</li><li>Collect and analyze competitive market information to focus on appropriate market opportunities</li><li>Make sales calls to existing accounts as well as new accounts including cold calls</li><li>Utilize existing tools to ensure the highest level of focus and organization</li><li>Promote and improve the AutoNation branded parts business by being the expert on the product offers</li><li>Be familiar with and utilize all local trade advertising and publications</li><li>Participate and support AutoNation in local and/or national Aftermarket events.</li><li>Increase the number of external accounts buying AutoNation OEM and Branded parts</li><li>Communicate issues and opportunities to AutoNation management to promote continuous improvemen</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>Personable, able to interact along a broad scope of customers</li><li>Strong communication skills, both verbal and written are a must</li><li>Customer focused and responsive to customer needs</li><li>Able to observe and detect opportunities that exist in business surroundings</li><li>Strong perseverance abilities with the ability to “ask for the sale”</li><li>Strong Computer skills, CRM tools, Excel, Word and PowerPoint</li><li>Professional appearance actions must be maintained</li><li>Expertise in the wholesale programs of the various OE/manufacturers is a must</li><li>Ability to work in a team environment is a prerequisite for this position</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>&nbsp; Key Measures</h2><ul><li>Achieving assigned wholesale targets for all brands in assigned territory</li><li>Increasing market share of AutoNation branded parts</li><li>Identifying and converting new accounts</li><li>Quality use of internal wholesale parts opportunity dashboard and CRM tool</li></ul>This job has an expected pay range of $80,000 - $100,000 per year<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Wholesale Outside Sales Representative - AutoNation - Baltimore Market

Enjoy top hourly pay plus a competitive bonus plan, a set schedule with great benefits package (medical, dental, &amp; vision, PTO, and 401k). Our Automotive Fleet Repair Technicians enjoy a fully equipped, company provided van with state-of-the-art tools, a company iPhone with access to resources like Mitchell Pro-Demand, as well as a growing client base that comes from being part of one of U.S. News’ Best Companies to Work For. The compensation range for this position is $30.00 to $39.00 per hour based on experience and certifications. You can grow and advance your career through on-the-job training and paid training opportunities. In addition, AutoNation Mobile Service is part of AutoNation, which allows our mobile technicians incredible growth opportunities throughout the United States. AutoNation Mobile Service is fast-growing, and now is the right time to get in!WE WILL DEPEND ON THIS PERSON TO Customer Service: • Interact with the fleet management staff and central office team members • Provide repair quote estimates for additional automotive repairs • Be part of a team that cares about customers, and works to solve technical problems quickly and effectively Technical: • Perform scheduled vehicle maintenance and the replacement of common wear and tear parts, and tire services • Inspect vehicles following a defined procedure • Diagnose and repair vehicles to ensure customers can drive away feeling safe and at ease Operational Responsibilities: • Setup location-based service operations and run the location jointly with other technicians as a service team • Maintain the service equipment provided: o including stocking of parts, liquids, and proper disposal • Other duties as assigned by regional manager YOU SHOULD HAVE: • Minimum of 5 years of recent professional automotive repair experience • Must have the ability to lift up to 50 pounds • High school diploma or the equivalent • Completion of tech school or proof of alternative work experience • ASE certifications especially on light duty and/or technical school is a plus • Valid driver's license (clear background check) • Ability to work in a night shift schedule • Knowledge in working and using repair shop software (AllData, Mitchell 1, etc) • Experience in fleet services and working on panel vans is a plus • A desire to provide an extraordinary customer experience WORKING WITH US: • Set Schedule: No Weekends • Competitive pay (DOE) • Paid vacation time • Benefits on Day ONE: medical, dental, and vision insurance • Access to state of the art tools and equipment (you do not bring your own) • Company branded vehicle provided • Work clothes (uniforms) and safety gear provided • Casual atmosphere and great people to work with<h2>Our Technicians are paid based on an industry-leading technician wage grid that provides pay ranging from $30 to $39 an hour, based on experience and certifications.</h2>DOT Prerequisites: &nbsp;Employment will be contingent upon the successful completion of all prerequisites required by the U.S. Department of Transportation (DOT) / Federal Motor Carrier Safety Administration (FMCSA) regulations, including a physical and medical certification. &nbsp; &nbsp;<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

27 Pharmacy / Pharmaceutical Jobs in Timonium, MD 21093, USA