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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Daily Responsibilities: • Pioneering the servicing of Amex Savings and Reward Checking Accounts that will lead the way in evolving American Express servicing strategy • Provide extraordinary customer care via phone to Banking customers • Support Customer First philosophy by ensuring professional handling of customer requests • Supporting Customers with Banking transactions and funds inquiries •&nbsp;Respond and resolve customer inquiries around rewards and redemption •&nbsp;Integrity: Adhere to all Regulatory and Compliance guidelines related to servicing practices Minimum Qualifications•&nbsp; Banking Experience •&nbsp; Minimum 2 Years of + Customer service experience with a passion for building customer loyalty •&nbsp;&nbsp;Exceptional listening, consultative relationship building, resourcefulness, and strong written and verbal communication •&nbsp;&nbsp;Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment •&nbsp;&nbsp;Technical proficiency to manage chats and multiple applications at the same time •&nbsp;&nbsp;Excellent written and verbal communication skills The hours of operation will fall within a 24/7 environment. This role is hybrid at our Campus in Sunrise, Florida.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. Salary Range: $20.00 to $22.75 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Consumer Banking

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Travel Related Services Company, Inc. seeks Senior Managers, Digital Product Management to support the development of software products in alignment with business objectives and create business and technical documentation as required by the development lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and drive production issue management, analysis, and issue tracking. Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value. Within product development, create features, user stories, and acceptance criteria within business and technology initiatives. Work closely with technology teams to develop, test, and deliver defined product capabilities and rapidly iterate new solutions.Position requires a Master’s degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field, and 2 years of experience with product design and development. Experience must include 1 year of experience with each of the following: Business systems analysis, including requirements analysis and definition; root cause analysis and developing business process flows; defining, measuring and reporting Key Performance Indicators (KPI) for delivered products and outcomes; enhancing existing data management processes; leading and influencing development partners in a cross-functional environment; data analysis using SQL; Scaled Agile (SAFe) principles; Jira, Putty, Rally, Scrum methodologies, and User Acceptance Testing (UAT). Telecommuting is available up to 2 days per week.Job Location: New York, NYSalary Range: $160,805.00 to $172,000.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI

Senior Managers, Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Company seeks Senior Managers, Data Analytics to analyze market trends and internal data to identify opportunities for customer acquisition across key marketing channels. Develop growth strategies grounded in data-driven insights and provide actionable recommendations to senior stakeholders. Collaborate closely with internal partners in Marketing, Product, and Decision Science to refine personalization strategies and support sustainable growth. Enhance economic optimization frameworks by developing customer-level, ROI-driven targeting strategies and implementing forecasting models to maximize revenue while optimizing investment and costs. Scale marketing portfolios by activating behavioral signals and optimizing offer selection and timing to drive incremental revenue.Position requires a Master’s degree in Computer Science, Engineering, Information Systems, Business Analytics, or a related STEM field, and 1 year of experience with data and business analysis. Experience must include 1 year of experience with each of the following: performing data analysis to gain organizational insights and identify cost reductions; developing data analysis processes and analytics; using raw data to create visualized dashboards; data analytics using SQL; reporting data analytic &nbsp;findings to management; solving data integrity and data migration issues; cloud-based Big Data platforms, including Microsoft Azure; using SQL-based systems to create business processes; and Alteryx, Machine Learning, Pyspark, Python, Tableau, and unstructured data. Telecommuting is available up to 2 days per week.Job Location: New York, NYSalary Range: $109,491.00 to $215,250.00 annually&nbsp;We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI&nbsp;

Senior Managers, Data Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The Enterprise CRM Solutions (eCRMs) team was created in 2024 as part of the company’s Framework for Winning. Core to our purpose is reimagining the platform solution-delivery model to dramatically improve our strategic agility, speed to market, effectiveness of delivery and transparency. The eCRMs team creates solutions for the Sales and Customer Domains via respective platforms by harnessing the power of Data, Machine Learning, and Artificial Intelligence to offer powerful selling and re-selling engines to acquire new clients and expand existing client relationships for Sales, Account Development, and Marketers across the Enterprise. We are looking for a Sr. Product Manager in the Sales domain Data &amp; AI product team. The Sr. Product Manager will collaborate with stakeholders, users and partners to support and help create a compelling product vision, strategy and roadmap, and drive products and features from concept to launch in a fast-paced environment. The Product Manager has responsibility for decision making and prioritization for their products, working with Sales, marketing, engineering, and servicing leaders to convert the product vision and strategy into a well-managed product roadmap with an iterative release cycle with the customer in mind. The Sr. Product Manager will also be key to how we constantly improve and iterate on our capabilities, serving as a key bridge - listening to our users - to help our teams iterate, test, and learn. We are looking for someone who is deeply inquisitive, enjoys creative problem solving, pays attention to details, and has an entrepreneurial mindset and a maniacal focus on driving results.&nbsp;Responsibilities:<ul><li>Interacting with customers across the Blue Box, primarily within the Commercial and Merchant Sales and Account Development organizations, to identify needs, opportunities, and gaps, and solve problems.</li><li>Be a loud voice for the user, working with product teams to identify and articulate feature enhancements critical to driving improvements in future iterations.</li><li>Enabling analytics-driven decision making to evolve products and usage and own the metrics, e.g., leads generated and worked, opportunities closed, user satisfaction.</li><li>Develops appropriate tracking and reporting to track product performance post-launch in order to evaluate future investment.</li><li>Partner with cross functional teams to ensure training and readiness is in place prior to launch.</li><li>Continually improving products post-launch, prioritizing bugs and feature requests based on customer satisfaction.</li><li>Identifying opportunities and providing input on product vision, strategy, roadmap, and features for the Salesforce.com platform.</li><li>Defining and continually refining feature priority with business leaders.</li><li>Translates product roadmap features into well-defined product requirements/user stories and acceptance test criteria.</li><li>Prioritizes and maintains the sprint backlog for his or her products, balancing the requirements of customers and stakeholders.</li><li>Coordinates communication, escalates and facilitates resolution of risks, issues, and changes tied to the Product Backlog.</li><li>Establishing the product’s goals and reviewing success metrics to achieve success. </li></ul>Qualifications: <ul><li>5+ years of direct work experience in CRM Product management and Data management.</li><li>Experience working with business capability models and data architecture artifacts.</li><li>Experience understanding, interpreting and assessing adherence to policies and regulations.</li><li>Experience implementing solutions for data privacy, collection, access and retention policies including tools like Salesforce privacy center, Data loader.</li><li>Experience working across teams and business units for analysis, recommendations and execution.</li><li>Ability to work in white space to design and bring to life solutions for solving complex challenges.</li><li>Outstanding relationship and influencing skills to collaborate with internal and external partners.</li><li>Flexibility and a positive attitude, even when faced with challenges.</li><li>Prior experience with Salesforce CRM products and capabilities is a strong plus.</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and al.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Manager - Digital Product Management - eCRMS

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Travel Related Services Company, Inc. seeks Managers, Business Development to analyze market trends and data to identify growth opportunities within the existing portfolio and with new lines of business. Develop and implement growth strategies for the business, identifying new spend opportunities and driving spend on card portfolios. Execute strategies for new business opportunities within an existing portfolio of accounts, prioritizing efforts across the portfolio. Monitor portfolio of early-tenure customers, high-potential customers, and/or high-spending customers, marketing to and engaging customers by linking their business priorities to American Express’s value proposition.Position requires a Master’s degree in Business Administration, Finance, Marketing, Economics, Engineering, Statistics, Computer Science, Information Systems, Data Analytics, or a related field, and 2 years of experience with data mining and data analysis. Experience must include 1 year of experience with each of the following: performing data analysis to gain organizational insights and improve efficiency of the reporting environment; conducting qualitative analysis and market research; programming using Python; using MS Excel to structure data and generate models and reports; and performing data analysis and forecasting using A/B testing, Confluence, Jira, SQL, SSIS, SSRS, and Tableau. Telecommuting is available up to 2 days per week.Job Location: New York, NY&nbsp;Salary Range: $109,491.00 to $155,000.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI&nbsp;

Managers, Business Development

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Hands-on experience with IBM’s ApptioOne and TBM Studio</li><li>Hands-on experience designing pipelines to orchestra data ingestion and integration from external systems of record (SORs) into IBM ApptioOne</li><li>A deep understanding of ApptioOne modules, namely Cost Transparency, Total Cost of Ownership and Bill of IT</li><li>Expert-level knowledge and experience in RDBMS (SQL Server or Oracle or PostGres), NOSQL, Json, Node Js, Python Programming, Astronomer Airflow, HTML and XML</li><li>Acumen towards building reporting dashboards and collections for varying audience personas such as executives, finance managers, product leaders, portfolio managers, and application owners/managers</li><li>Keen ability and interest to build financial strategies, frameworks, and tools from the ground up</li><li>Ability to demonstrate increased self-reliance to achieve team goals</li><li>Demonstrable software development experience in a professional environment and/or comparable experience such as:</li><li>Familiarity with Agile or DevOps</li><li>Experience with API design, either as a provider or consumer</li><li>Experience with object-oriented design and coding with variety of languages</li><li>Experience with Power BI or Tableau is a plus, but not required</li><li>Hands-on expertise with distributed (multi-tiered) systems and relational database design, development, troubleshooting and automated testing</li><li>Excellent communication skills</li><li>Bachelor’s degree in computer science, Information Technology, Data Science or related experience&nbsp;is preferred</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Data Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations.If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey!How will you make an impact in this role?Title: Manager, Program Management&nbsp;Location:&nbsp;New York, NY or PHX, AZ (Hybrid)&nbsp; Reports to:&nbsp;VP, Digital Workplace Product Management Organization:&nbsp;Global Infrastructure / Digital Workplace, American ExpressOverview:American Express is seeking a highly motivated PM&nbsp;to support the&nbsp;Vice President of Digital Workplace Product Management.This role is designed for a strategic partner who thrives at the intersection of strategy and execution—helping drive business priorities, operational excellence, and leadership alignment. The Program Manager will be a core member of the Product Management Leadership Team, enabling them to maximize impact by managing business rhythms, connecting cross-functional priorities, and ensuring successful execution of key initiatives.Key Responsibilities:<ul><li>Strategic Partner to Leadership&nbsp;– Act as a trusted advisor, helping to set priorities, track progress, and ensure alignment with enterprise goals.</li><li>Business Rhythm Management&nbsp;– Coordinate and execute leadership routines (business reviews, staff meetings, town halls), ensuring preparation, follow-up, and high-quality outputs.</li><li>Cross-Functional Alignment&nbsp;– Connect the dots across Digital Workplace and partner teams to drive execution of enterprise-wide initiatives.</li><li>Operational Excellence&nbsp;– Manage tasks, reporting, and key performance metrics to monitor progress and identify areas of improvement.</li><li>Transparent Management- Monitors and communicates the progress of project delivery, providing regular updates to stakeholders on cost, forecast, schedule, and risk assessment</li><li>Collaborator - Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Experience:<ul><li>Experience in leading in a fast-paced, complex, and dynamic global environment</li><li>Experience in managing/leading technology implementation projects</li><li>Experience in project management and reporting tools (e.g., MS Project, Jira, Trello, Asana, Excel, Tableau)</li><li>Experience in business case development</li><li>Experience in data analysis</li><li>Experience in stakeholder management and/or leading complex governance structures</li><li>Bachelor's degree in business administration and/or comparable experience; advanced degree preferred</li><li>MBA or Master's degree in Computer Science, Analytics, Information Technology and/or comparable experience; advanced degree preferred</li><li>Project Management certification preferred</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager-Program Management - Digital Workplace

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex,&nbsp;you'll&nbsp;experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Director, Category Management, Servicing &amp; Operations, Strategic Sourcing &amp; Business Enablement (SS&amp;BE) – Global Supply ManagementGlobal Supply Management (GSM) is responsible for helping Amex maximize the purchasing power of over $11B of third party spend. We provide strategic consultation to the business and provide end-to-end procurement services. We maximize the purchasing power of the Company to drive the best value from our supplier base which then frees up investment capacity for the Blue Box. GSM together with our business partners manages the supplier strategy for the Company, identifying and on-boarding new suppliers, realizing significant cost saves and revenue generation relating to working with Global Commercial Services and Global Merchant Services to increase billings and merchant coverage and ensuring an optimal user experience for Amex employees and suppliers.Position SummaryStrategic Sourcing and Business Enablement (SS&amp;BE) is responsible for helping Amex maximize its purchasing power with third parties, of which over $2B is for the Servicing &amp; Operations (S&amp;O) category. This is a global role supporting all Amex customer segments across multiple sub-categories such as Colleagues Insurance and benefits, CEG and Staffing services, Professional Services, Aviation &amp; other key S&amp;O commodities.Your missionDevelop and grow relationships with business partners to understand objectives, key priorities, and opportunities while leading a cross-functional team to develop strategic, forward-thinking strategies with multi-year value generating initiatives to enable business success.&nbsp;Responsibilities will, at a high level, include:<ul><li>Own the strategic vision and roadmap for select S&amp;O sub-categories with multi-year value generating sourcing approach to enable business success including relationship development with business partners to gain business unit knowledge, understand goals, and identify issues and potential opportunities</li><li>Seek and leverage external insights to drive innovative ideas and an enterprise view on market trends, competitive landscape value generation, and strategic sourcing opportunities</li><li>Develop best practices around supplier and services based on both internal conditions and plans as well as industry trends.&nbsp; This includes, but not limited to, price, scope, performance and right sourcing</li><li>Cultivate deep partnerships with internal teams throughout the Blue Box, including Marketing Leadership, Technology, Third-Party Lifecycle Management, Control Management, Legal, and more to ensure synchronization of priorities to meet shared goals</li><li>Build strong partnership with select strategic suppliers and manage them effectively</li><li>Manage and develop a high performing team&nbsp;</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree in a supply chain and procurement field</li><li>5-10 years of professional relatable experience</li><li>Contract negotiation and RFP's knowledge</li><li>Analytical thinker –&nbsp;strategic and creative thinker who likes to solve business and operational problems and identify clear action plans and drive resolution</li><li>Customer focus –&nbsp;customer-first mindset with knowledge of procurement/sourcing process</li><li>Strong collaborator&nbsp;–&nbsp;collaborative partner with strong cross-functional leadership and influence management skills with global experience</li><li>Excellent communicator&nbsp;–excellent oral and written communication skills with comfort presenting ideas to leaders at all levels</li><li>Inspiring leader&nbsp;– leader and colleague who brings a positive and high energy attitude to the organization able to hire, coach, and develop a high performing team</li><li>Servicing and Operations Procurement&nbsp;– strong general manager, including strategic thinking, financial acumen, and negotiation skills with a deep understanding of market opportunities and broader business issues within S&amp;O to be able to capitalize on market changes and future trends</li><li>Analytical&nbsp;– purposeful mindset with the ability to synthesize data into actionable insights and strategic recommendations while balancing multiple priorities</li><li>Comfort with white space&nbsp;– ability to navigate white space and bring structure</li><li>Adaptable&nbsp;–&nbsp;ability to manage day-to-day business priorities along with long-term strategic deliverables with a positive attitude and the flexibility to deal with ambiguity and rapid change</li><li>Ability to travel 5-10%</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director - Purchasing

We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members, and our community. &nbsp; OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, OnPoint is looking for our next Loan Origination Systems Admin. We invite you to explore and grow your career with us!JOB SUMMARY:The Loan Origination System (LOS) Administrator I executes thorough User Acceptance Testing (UAT), protocols, manages validation activities, supports product implementations, escalates system issues for resolution, and ensures the quality and accuracy of LOS enhancements and deployments. The administrator serves as a key resource in the end-to-end implementation lifecycle and ongoing system support.&nbsp;ESSENTIAL FUNCTIONS: • &nbsp; &nbsp;Support the implementation of LOS products and modules, including configuration, testing, and deployment activities. • &nbsp; &nbsp;Develop, coordinate, execute, and document UAT test cases for LOS enhancements, upgrades, rate changes and new feature implementations. • &nbsp; &nbsp;Exercise discretion and independent judgement in the development of detailed specifications to support specific business needs while considering impacts to other departments and user experience. • &nbsp; &nbsp;Assist in the development of detailed specifications to support specific business needs, taking into consideration the potential impacts on other departments and user experience. • &nbsp; &nbsp;Exercise discretion and independent judgment in monitoring and documenting system issues, escalating unresolved problems to senior administrators or IT teams. • &nbsp; &nbsp;Validate system changes to ensure they meet business and compliance requirements. • &nbsp; &nbsp;Collaborate with business users to gather requirements, provide training, and ensure system adoption. • &nbsp; &nbsp;Maintain accurate records of test results, issues, and resolutions within the designated tracking system. • &nbsp; &nbsp;Assist in the preparation of process updates, end-user documentation, and training materials. • &nbsp; &nbsp;Participate in post-implementation reviews to assess project success and identify areas for improvement. • &nbsp; &nbsp;Support audit reviews by retrieving documents and verifying system accuracy. • &nbsp; &nbsp;Additional projects, responsibilities, or other duties assigned. KNOWLEDGE, SKILLS &amp; COMPETENCIES: • &nbsp; &nbsp;Strong knowledge in consumer lending and loan products to support system configuration, testing, and deployment activities. • &nbsp; &nbsp;Strong competency in working with LOS and core software applications to validate system changes and ensure business and compliance requirements are met. • &nbsp; &nbsp;Strong organizational, analytical, and problem-solving abilities to monitor, document, and resolve system issues, as well as participate in post-implementation reviews. • &nbsp; &nbsp;Effective project management skills to prioritize and manage multiple tasks, including long- and short-term projects, in a dynamic and growth-oriented environment. • &nbsp; &nbsp;Effective communication skills for collaborating with business users, IT teams, and vendors, and for providing training and gathering requirements. • &nbsp; &nbsp;Adept at identifying and improving deficient processes and procedures and implementing solutions to enhance system adoption and performance. • &nbsp; &nbsp;Ability to maintain confidentiality when handling sensitive information related to system issues and user documentation. • &nbsp; &nbsp;Capable of working under tight deadlines, especially during configuration, testing, and deployment phases. • &nbsp; &nbsp;Quick to learn new software applications as needed to support evolving business needs and LOS enhancements. MINIMUM QUALIFICATIONS: • &nbsp; &nbsp;Bachelor's degree in business, computer science or related field, or equivalent work experience • &nbsp; &nbsp;Minimum 2 years’ experience demonstrated in business analysis, process modeling, and application design, and project management • &nbsp; &nbsp;Ability to work periodic evening and weekend hours as requiredPREFERRED QUALIFICATIONS: • &nbsp; &nbsp;Prior consumer lending experience in a financial institution highly preferred • &nbsp; &nbsp;Understanding of the software development life cycle a plus • &nbsp; &nbsp;Prior experience with MeridianLink and Fiserv DNA backend configurations preferredAt OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.JobFamilyCredit AdminJobFunctionCredit AdminPayTypeSalary

OnPoint Community Credit Union

Loan Origination Systems Administrator

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the McKinney branch location starting at $20.00/hour!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.We are also offering a sign-on bonus for Branch Member Service Representatives! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings). Join our team today!The McKinney branch is located at: 2093 N Central Expressway, McKinney, TX 75070.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative, and desire to learn and grow with our Path to Promotion and award-winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt, and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of transactions in various settings that may include in person, video conference, drive-thru, and telephonic engagement channels.</li><li>Maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Perform in the capacity of Branch Reservist taking calls for the Member Service Center to handle incoming requests from members via this channel.</li><li>Assess all deposits for potential fraud and each interaction for impersonation to mitigate fraud losses.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Promote product engagement and meet and preferably exceed minimum sales goals by demonstrating continued and sustained initiative to learning and offering products and services to members by using communication and listening skills to determine member needs.</li><li>Support our cross-serve/sales culture to ensure branch standards are achieved or exceeded.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision, hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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