field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex. The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.Some of the problems we'll work on include:- Defining the developer experience for Amex applications of the future - Provisioning the infrastructure and installing the software for hundreds of apps at once - Building and operating global services that have compute and data partitioned across geographically distributed data centersAs a Software Engineer in our group, you will:- Scope technical projects and break them down into user stories and tasks within an engineering team - Directly contribute to the design and coding of our software systems, serving as a role model for how great software is built at Amex - Build systems that are secure, reliable, scalable, and extensible - Make sound technical decisions utilizing the advice of teammates and contribute to technical conversations with other engineering teams - Mentor junior team members and assist with projects that develop their skillsYou may be a fit if:- You have at least 3 years of experience working in a professional environment as a software engineer - You have contributed to the design and build of cloud-native applications written in Java or Go - You have done “DevOps” work, such as building CI/CD pipelines or setting up cloud hosting environments - You have some experience mentoring more junior engineers, helping them to succeed and grow in their roles - You build effective work relationships, giving and receiving constructive feedback, and your colleagues at all levels and across all teams trust youTechnologies we use at Amex include:- Go and Java are our primary server languages, with Kotlin and TypeScript starting to gain traction, and JavaScript and Python used in niche situations - Our browser applications are based on React - Code lives in GitHub Enterprise and flows to production through a CI/CD pipeline built on GitHub Actions - Code runs in Kubernetes-managed Docker containers hosted in a mix of private and public clouds - Other key tech includes GraphQL, gRPC, Kafka, Postgres, Couchbase, Cassandra, Elasticsearch, Redis, OpenTracing, Jaeger, Prometheus, and GrafanaSalary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Engineer I

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.Key Responsibilities&nbsp;<ul><li>Work closely with Product &amp; Development teams to define, analyze and capture business needs&nbsp;</li><li>Documents data requirements and maintains data models to ensure seamless integration into existing data architectures</li><li>Manages data assets as per the enterprise standards, guidelines and policies</li><li>Documents Data processing requirements inclusive of data and transaction volumes, scalability, security and performance requirements</li><li>Creates and maintains detailed information about the data being stored in the database</li><li>Understands the database requirements and translate into physical database design.</li><li>Follows data placement procedures to identify best database product for the given requirements and re-use of existing databases when possible</li><li>Builds and enhances database design and infrastructure required to support the Business portfolio</li><li>Performs database design review and supports database testing</li><li>Provides production environment support for database systems and processes</li><li>Communicates and works collaboratively by influencing business and product teams in deriving the Functional &amp; Non-Functional requirements </li><li>Work on assigned database features for ongoing sprints and manage database requirements based on industry trends, new technologies, known defects, and issues</li><li>Partner with delivery architects and engineers to design optimal data tier solutions to meet platform objectives and goals</li><li>Function as an active member in&nbsp;an agile team through consistent development practices (tools, components, and documentation)</li><li>Identify opportunities to adopt innovative technologies</li></ul>Education &amp; Technology core competencies<ul><li>Bachelor’s Degree in Computer science, Computer Engineering, or a related field required, advanced degree preferred.</li><li>8+ years of Data Modeling &amp; Architecture, Database Administration experience in a professional environment is expected.</li><li>Hands-on Experience in performing Logical &amp; Physical Data models using any Data modeling tools including ER Studio, Hackolade are expected.</li><li>Hands-on experience handling database administration activities is recommended, including capacity planning, schema design &amp; implementation, backup and recovery, testing, performance tuning, troubleshooting etc database development lifecycle activities for</li><ul><li>NoSQL&nbsp;Databases such as Couchbase, Cassandra, MongoDB databases </li><li>Relational Databases like PostgreSQL, Oracle, SQLServer </li></ul><li>Practical experience with Data Architecture to translate business data requirements into data models (Conceptual, Logical, Physical) and using data modeling tools.</li><li>Experience in Data modeling &amp; DB Administration activities on one of the public cloud platform databases including AWS, GCP, and Azure&nbsp;are preferred.</li><li>Experience in Database Automation using any programming language and/or tools like Ansible is preferred</li><li>Extensive experience in&nbsp;Linux based DB&nbsp;performance monitoring by using system tools, security setup, troubleshooting and performance tuning as necessary to ensure optimum performance, patching of&nbsp;Linux based DB&nbsp;servers on regular schedule</li><li>Ability to use DB CI/CD to deploy Schema changes, use log aggregation tools like Splunk etc for troubleshooting</li><li>Demonstrated experience in learning new Database technologies in a short time span.</li><li>Experience in change management, Incident management, RFC, Problem management &amp; RCA</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Data Architect

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?Running the day-to-day portfolio operations for a subset of Enterprise Cloud teams Utilizing appropriate Opex reporting tools to successfully complete monthly close,and reporting processes. Preparing detailed analysis of financial data across multiple teams leveraging in house as well as industry standard tools. Support strategic projects that enable the organization to best manage its Opex portfolios. Build strong working relationships across the Technology, Finance, and Product teams to enhance collaboration, problem-solving and generate solutions that drive tangible results.Responsibilities:<ul><li>This role is working in the Cloud Technology environment, leading or participating in a portfolio of projects and initiatives.</li><li>The analyst will support operations in planning and project delivery for the Business Partners. Working with key stakeholders to focus on Opex, optimization, and risk/opportunity resolution.</li></ul>Minimum Qualifications<ul><li>Bachelors in Business Administration/Finance/Accounting.</li><li>3+ years of related experience</li><li>Proven Ability to execute task quickly</li><li>Experience in FinTech Industry</li><li>Excellent in MS Excel and PowerPoint Skills</li><li>Sharp Analytical Skills</li></ul>Further skills for success include:<ul><li>&nbsp; &nbsp; &nbsp;Previous experience leading/supporting diverse initiatives</li><li>&nbsp; &nbsp; &nbsp;Demonstrable success mapping, challenging and improving existing processes</li><li>&nbsp; &nbsp; &nbsp;Leading change management projects within operational environment</li><li>&nbsp; &nbsp; &nbsp;Able to build relationships to get positive results and influence without authority</li><li>&nbsp; &nbsp; &nbsp;Ability to get results under timelines and prioritize multiple tasks concurrently</li><li>Comfortable in an ambiguous and fast paced environment, thrive on variety</li><li>&nbsp; &nbsp; &nbsp;Demonstrate a pro-active approach to problem solving</li><li>&nbsp; &nbsp; &nbsp;Creativity in solving problems and passion to identify and present effective solutions</li><li>&nbsp; &nbsp; &nbsp;Self-motivated, enthusiastic and able to manage time effectively to ensure timelines are met and work volumes are managed</li><li>&nbsp; &nbsp; &nbsp;Demonstrated understanding of multiple business functions preferred</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Portfolio Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Enterprise Digital Experiences team (EDX) seeks to embed customer centricity in digital experiences by delivering personal, integrated and intuitive products &amp; solutions.The team is responsible for the product management of American Express’ proprietary digital products – Amex Mobile App,&nbsp;Americanexpress.com, Amex Offers, Customer Personalization, Push Notifications and Enterprise Identity.We're looking for a talented and passionate Senior Associate Product Manager to join the Balances &amp; Activity team within Financials. The Senior Associate Product Manager will be responsible for the execution of the ‘Card Account Dashboard’ roadmap and support the ideation and development of the product.The successful candidate will have experience managing digital initiatives and will collaborate with a team of product managers, engineers, designers, UX researchers, and data analysts to drive our key goals.If you are interested in working on customer experience, product development, and strategy for a market- leading app/website/digital product, we'd love to hear from you.Responsibilities<ul><li>Support the ‘Card Account Dashboard’ with development and launch of new features and capabilities in partnership with our Engineering, Design, Research, Compliance, Legal and Fraud teams</li><li>Work effectively with a team of developers to ensure a consistently smooth process of code deployment to market</li><li>Be the voice of the customer and the product evangelist to users, executives, and partners</li><li>Contribute to the ‘Card Account Dashboard’ product strategy and execution of the roadmap</li><li>Feed the product backlog, ensuring our Engineering partners have requisites detail to interpret user stories and success criteria</li><li>Communicate with partners from international markets to uplift features across a global codebase</li><li>Author and maintain business rules documentation for ‘Card Account Dashboard’ product and refine with engineering team</li><li>Partner with colleagues across the enterprise to ensure synergies and a cohesive customer experience across markets globally</li><li>Leverage user feedback tools to identify user pain points in existing journeys, then translate them into actionable enhancements to the product</li></ul>Qualifications<ul><li>Ability to communicate with effectiveness and empathy</li><li>Enthusiasm and passion for great products and demonstrated customer focus.</li><li>Ability to take a collaborative approach to operate in a matrixed environment.</li><li>Can-do attitude with a passion for digital products and technology</li><li>Analytically savvy – leveraging both quantitative and qualitative insights to drive outcome-driven product decisions</li><li>Curious about the why and how</li><li>Sense of urgency and enthusiasm in developing a best-in-class products</li><li>Proactive – you find a way to solve problems regardless of how unclear they initially appear</li><li>1-2 years of agile product development experience preferred</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Associate - Digital Product Management; Product Development, Financials

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.Infrastructure Engineer – StorageThis role is reports to Director – Storage Build and is primarily responsible to work day to day storage tasks across multiple storage technologies in both private and public clouds. This role is also responsible for driving key initiatives working with multiple stakeholders across the organization and bring in thought leadership in driving RCA’sJob Responsibilities:<ul><li>Deliver storage Infrastructure build in timely fashion as per agreed timelines</li><li>Partner with various teams (Network, Datacenter) and stakeholders to drive project governance &amp; project deliverables.</li><li>Frontend customers for new requests and engage Engineering teams as appropriate.</li><li>Drive efficiency across existing technologies</li><li>Drive backup/recovery initiatives/activities for Compute and Storage devices</li><li>Identify products/tools for Data migration as needed and implement process changes to reduce bubble costs.</li><li>Provide support for critical incidents.</li><li>Work with Sr Engineers across the organization for gaining deeper knowledge on storage products</li><li>Continue to learn and evolve technical skill sets on upcoming and new products</li><li>Knowledge on automation and ability to write scripts/API calls is a bonus</li></ul>Skills and Qualifications:<ul><li>Bachelor’s degree in computer science or related disciplines; or equivalent bachelor’s degree in a related engineering field</li><li>At least 4-8 years of working knowledge in Storage or Compute related technologies. </li><li>Deeper understanding on Network technologies will be a benefit.</li><li>Strong working experience on Incident/Problem management processes </li><li>Knowledge on product life cycle on any Infrastructure component is a benefit</li><li>Excellent communication and presentation skills</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Infrastructure Engineer – Storage

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.Job Description Engineer Responsibilities:<ul><li>Works closely with Operations and Engineering Teams to identify feature sets that impact private and public cloud platforms to ensure availability and reduce toil</li><li>Performs hands-on architecture, design and development of monitoring systems to provide continuous support for ongoing infrastructure and application availability</li><li>Understands current incidents and provides solutions to detect, recover, and prevent re-occurrence</li></ul>Qualifications:<ul><li>Bachelor's degree or master’s degree in computer science, Computer Engineering or equivalent work experience</li><li>Expertise in supporting VMware 7.x and 8.x.</li><li>Experience with DELL/Intel/CISCO hardware basic knowledge of Linux troubleshooting in ESXi, creating/managing HA, DRS, affinity rules, installing &amp; managing ESXi host, patching &amp; upgrading ESXi versions.&nbsp;</li><li>Should have experience in Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of OS.</li><li>Good knowledge in VMware server and other virtualization platforms &amp; experienced in large scale production support virtualization environment technical knowledge of VMware vSphere installation, configuration and administration of ESXi 7.x/8.x</li><li>Provisioning of new VMs, editing the VM configuration, create/edit datastores, vCenter Server, VCSA, PSC, HA and VMs Files.&nbsp;</li><li>Assess and implements best practices in line with change management process, troubleshooting and resolving VMware environment issues.&nbsp;</li><li>Troubleshoot/Remediate Host Hardware issues.</li><li>Manage Firmware updates on Host hardware ( Dell, Intel and Cisco UCS).</li><li>Maintain Dev/QA/Prod servers and perform hardware and software maintenance operations including installation/Patching, configuration and support of server hardware, software updates.&nbsp;</li><li>Involves day-to-day Operation tasks and need to be On-Call on rotation basis.&nbsp;</li><li>Preference: Hands on experience in Nutanix.</li><li>Hybrid work schedule.</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Infrastructure Engineer - Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.The objective of the Operational Risk Management (ORM) Process Risk Reduction and Operational Risk Analytics team is to address identified systemic operational risks, to ensure the integrity and efficiency of business processes, and maintain the alignment of risk reduction efforts through well-executed risk mitigation and remediations activities. The team does this through analyzing data and looking for themes across the company’s processes and operational risk stripes using advanced analytics tools, in addition to quantifying operational risks, developing key risk indicators (KRIs), key performance indicators (KPIs), and operational risk metrics to assess risk exposure.Operational Risk Management (ORM) is looking for a Director of Process Risk Reduction and Operational Risk Analytics to lead a diverse team of high-performing professionals focused on identifying emerging risks, performing analytics and reporting and ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director, Process Risk Reduction and Operational Risk Analytics will:<ul><li>Identify emerging risks by scanning the external and internal environment to identify new and evolving risks that could impact the enterprise’s operations</li><li>Develop and use advanced risk analytics models and tools to predict and quantify operational risks; monitor risk trends using analytics and data sources to track trends and assess potential impacts to the organization</li><li>Develop and monitor key risk indicators (KRIs), key performance indicators (KPIs) and operational risk metrics to assess risk exposure</li><li>Provide forward looking insights and strategic recommendations based on analytics to prepare American Express for long-term risk scenarios</li><li>Collaborate with other business units to develop and implement control measures to mitigate identified risks, ensuring a proactive rather than reactive approach</li><li>Identify systemic operational risks and prioritize them based on their potential impact on the enterprise</li><li>Establish enterprise priorities for proactive risk reduction; manage and allocate a central pool of resources effectively to target interventions in high-risk areas identified within the business units</li><li>Regularly monitor the execution of controls within business processes and conduct reviews of the control inventory to ensure they are effective and aligned with risk appetite</li><li>Communicate progress and effectiveness of risk reduction initiatives to senior management and ensure alignment with the enterprise risk framework</li><li>Stay connected with external experts and industry forums to keep up with best practices and peer developments and stay updated on emerging regulatory changes</li></ul>Qualifications:<ul><li>Experience in operational risk management (e.g., within Risk, Internal Audit, or Control Management function) and has a deep understanding of operational risk frameworks and regulatory requirements for larger financial institutions </li><li>Experience in a large financial institution is preferred due to unique regulatory, operational and financial risks such institutions face</li><li>Leadership in analytics and risk quantification – demonstrated expertise in leading teams that utilize advanced analytics, statistical models and data-driven techniques to measure and assess risk</li><li>Strong understanding of the financial sector’s regulatory environmentand its implications for operational risk management</li><li>Understanding of global risks including international markets, geopolitical risks and global macroeconomic trends</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li><li>Excellent communication and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Proven expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li></ul>&nbsp;ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - ORM; Process Risk Reduction & Operational Risk Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Senior Analyst, Refer a Business Marketing AnalyticsGlobal Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment and a continued area of investment and focus. The Senior Analyst in this role will sit on the Refer A Business Marketing team within the broader Small Business Prospect Marketing team, focusing on acquiring prospects on American Express Small Business cards. The Senior Analyst will lead reporting, analysis, and forecasting for our Refer a Business (RAB) acquisition program. The role provides an exciting opportunity to inform investment decisions and drive profitable growth while working in a dynamic and competitive space.&nbsp;Core Responsibilities:<ul><li>Lead weekly and monthly channel performance analysis, including production of reports and insights for internal and external audiences</li><li>Lead monthly and annual forecasting for the RAB channel, including sizing and communicating changes to investment needs</li><li>Manage channel budget and own invoicing, payments, and reconciliation processes in close collaboration with external agencies and internal partners</li><li>Partner closely with analytics and investment optimization teams to develop performance commentary and recommend optimization tactics</li><li>Nurture relationships with key RAB partners and identify strategies to deliver additional growth</li><li>Provide ad hoc support for team projects, including sizing and business cases</li></ul>Qualifications<ul><li>Superb analytical skills, including proficiency in Excel</li><li>Exceptional attention to detail</li><li>Ability to extract relevant insights from multiple data sources to inform channel recommendations</li><li>Demonstrated ability to build effective relationships across diverse set of internal colleagues and externals partners</li><li>Excellent verbal and written communicator who can articulate performance results and drivers to varied audiences</li><li>Self-starter with ability to navigate complex processes independently and prioritize across multiple projects</li><li>Enthusiastic and curious; comfortable in a fast-paced, rapidly changing environment</li><li>2+ years of relevant experience</li><li>Digital marketing, marketing research, or agency management experience a plus </li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst Refer a Business Analytics and Optimization - Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Who We AreThe U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world’s best restaurants with the world’s best customers through a trusted and innovative global SaaS platform, built on the promise of access and unforgettable experiences.&nbsp;Resy’s SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurantsdeliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.About the Team&nbsp;The Business Enablement &amp; Operations team has a pivotal role in supporting the development and control environment for American Express Global Dining. This team is critical to building partnerships with risk subject matter experts across Amex and driving forward operational processes to enhance the user, guest, restaurant and Card Member dining experience. We serve as the central business contact to lead operational requirements to drive speed to market, while balancing the need for controls and risk mitigation, for governance activities and strategic program management across key business priorities.&nbsp;About the Role&nbsp;Reporting to the Director, Global Dining Business Enablement and Operations, the successful Manager/Senior Manager candidate will be responsible for driving key initiatives and processes that will enable the Global Dining organization to continue scaling and delivering best-in-class experiences for our customers. This Manager/Senior Manager will play a critical role in supporting functions across Resy &amp; our Global Dining team, including, but not limited to, Marketing, Product, third-party onboarding and Servicing to deliver a successful Customer experiences. This person will oversee critical business processes that are customized to meet Resy and our Global Dining Team’s business objectives and achieve continued growth. This person will work closely with American Express team members to ensure policy compliance and drive our operational processes through appropriate review and approval processes.&nbsp; A successful candidate will play a key role in elevating our operational excellence culture and enable business processes to scale for the future of Global Dining.Responsibilities:&nbsp;<ul><li>Lead as project manager across key cross-functional initiatives that will enable our global dining business to scale and improve operational processes&nbsp;</li><li>Guide ongoing governance, including development and implementation of Process Risk Self Assessmentsand other critical compliance or audit related efforts&nbsp;</li><li>Provide support for issue management (corrective action plans and loss events) as necessary by&nbsp;identifying root cause, developing solutions for how to stop impact, and designing long-term controls</li><li>Collaborate across the Global Dining business to drive our business enablement and customer experience agendas and actively guide operational excellence processes across our Restaurant, Consumer, and Amex Dining businesses </li><li>Serve as central contact across relevant Product, Engineering, Control Management, Compliance, Privacy, Marketing and Servicing teams to guide programs through&nbsp;appropriate reviews and approvals&nbsp;</li><li>Anticipate&nbsp;risks/issues and ensure appropriate mitigation planning is in place to avoid compromising delivery and reengineer activities to help improve speed to market</li><li>Create process flows and develop toolkits, resource guides, and standard operating procedures documentation&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>Outstanding interpersonal, communication, and influencing skills with the ability to work with business partners across different functions and with colleagues at all levels&nbsp;</li><li>Demonstrated strategic, critical, and creative thinking to problem-solve obstacles and develop winning solutions, particularly in areas of understanding compliance, risk management, and operational excellence principles </li><li>Ability to deliver results against timelines, prioritize, and implement processes </li><li>Excellent program management skills to lead end-to-end partnership delivery across several key verticals simultaneously – product development, engineering &amp; technology, marketing, operational excellence, servicing, legal, compliance, information security, etc. </li><li>Self-starter that can excel in a dynamic environment by driving decision-making and adapting to change </li><li>Passion for restaurants and desire to work on dining landscape</li><li>Bachelor's Degree required</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager - Global Dining Business Enablement & Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American ExpressHow we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place on #TeamAmex.Role Description<ul><li>Creates user-centered experiences and interfaces for products and solutions which&nbsp;improves end-to-end user journeys.</li><li>Develops the overall design and specifications for creating and enhancing the experience and functionality of user interfaces for company products. Uses design tools to create storyboards, wireframes, prototypes, information architecture diagrams and user journey maps for&nbsp;demonstrations and user testing.</li><li>Produces high-fidelity designs for implementation&nbsp;by development teams.</li><li>Analyzes user research, business insights and other data to&nbsp;continuously improve customer experiences.</li><li>Reviews proposed product changes or&nbsp;enhancements for compliance and alignment with desired user experience design&nbsp;and satisfaction standards and suggests improvements.</li><li>Creates and maintains&nbsp;UI/UX resources such as content templates, samples and guidelines, to streamline the design process for designers and developers.</li></ul>Key Responsibilities<ul><li>Ensures visually appealing and usable user interfaces by delivering artifacts&nbsp;such as wireframes, prototypes, and high-fidelity specifications</li><li>Develops understanding and empathy for users through user-centered&nbsp;methodologies, external analysis, research, and data</li><li>Presents design decisions to peers and partners with minimal support from&nbsp;senior colleagues.</li><li>Understands American Express design process, design systems and UX&nbsp;patterns.</li><li>Collaborates closely with product managers, engineers and design leads to&nbsp;understand and deliver against project requirements</li><li>Participates in design community</li><li>Leverages design tools to efficiently deliver artifacts</li></ul>Qualifications<ul><li>Has at least 2 years of hands-on experience in or with a product design&nbsp;organization</li><li>Is proficient in Figma</li><li>Demonstrates an understanding of user-centered design methodologies,&nbsp;research and processes.</li><li>Shares solutions to problem-solving initiatives in an engaging way</li><li>Is a proactive and energetic communicator, with an attention to detail</li></ul>Skills<ul><li>Accessibility Design</li><li>Customer Journey Mapping</li><li>Design Thinking</li><li>Product Strategy</li><li>Prototyping</li><li>Requirements Gathering</li><li>Wireframing</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

25,928 Jobs