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The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul>This role is commission based and averages between $5,000 to $7,000/mo<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Automotive Sales Associate - AutoNation Toyota Las Vegas

The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;This compensation range for this position is $32.00 to $60.50 per flat rate hour which is a combination of hourly and bonus pay.Join our team of passionate Automotive Service Technicians at Porsche Irvine, where your skills are not only valued, but also cultivated for long-term growth and success. We offer an state-of-the-art facility with tenured service technicians and advisors in our busy shop! Here's why AutoNation is the ultimate destination for automotive professionals:<ul><li>Paid Training Opportunities: Elevate your expertise with paid OEM training, unlocking new levels of success and earning potential on our technician wage grid.</li><li>Longevity and Productivity Bonus and Incentives&nbsp;</li><li>Generous PTO/Vacation Policy: Enjoy a comprehensive paid time off policy for a healthy work-life balance.</li><li>Defined Career Paths: Experience a workplace with structured career paths, offering clear milestones and opportunities for advancement across sales, service, management, and corporate&nbsp;</li><li>Benefits on Day One: AutoNation prioritizes your well-being with robust health insurance options for you and your loved ones.</li><li>Drive a Strong Customer Pay Business: Join a team focused on driving a strong customer pay business where your expertise contributes to exceptional customer experiences.</li><li>Generous Employee/Technicians Referral Programs (based on position)</li><li>Employee Discounts on purchases, parts, and service</li></ul><h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>Who Would I Interact With?</h1> This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.&nbsp;<h1> What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>How will I know if I am successful?</h1>The performance of a Advanced Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul>AutoNation offers toolbox relocation assistance of up to $400 if a technician is required to supply their own toolbox. We understand the time and care that is needed to properly relocate your toolbox and this assistance program is designed to speed your journey to a new career with AutoNation.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Certified Automotive Technician - Porsche Irvine

Title: Operations Specialist, Human Resources
Department:&nbsp;Human Resources
Number of Positions:&nbsp;1

Classification:&nbsp;3/On campus
Position #:&nbsp;650890


Pay Rate:&nbsp;$41,350 - $50,780/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application:&nbsp;Resume, transcripts and three professional references.
Reference check requirements:&nbsp;Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
A professional reference such as a previous or current co-worker may be used as one of the references.

Position Summary: The HR Operations Specialist is a key member of the Human Resources team, responsible for ensuring the efficiency and effectiveness of daily operations. Success in this role requires strong organizational skills, attention to detail, discretion, and the ability to manage multiple priorities in a dynamic environment. The position involves coordinating a variety of administrative functions that support HR process, facilitating accurate communication, maintaining records and systems, and providing responsive service to employees and stakeholders across the college. &nbsp;&nbsp;
Essential Functions: 
35% Office/Operations Management 
Oversee day-to-day operations of the HR office, ensuring that administrative processes run smoothly and efficiently. This includes managing (monitoring and ordering) office supplies and equipment, general office organization; handling purchasing for the HR department and assisting in monitoring HR department expenditures; maintaining inventory of HR forms and materials; mail and package handling such as sorting and distributing incoming mail, preparing outgoing mail packages, managing courier services as needs; coordinating with facilities management for any office maintenance needs, etc. &nbsp;
20% Payroll Liasion 
Serve as the primary liaison between PSCC employees/supervisors and the TBR Shared Payroll Center, ensuring accurate and timely submission of payroll documentation and personnel transactions. Track payroll deadlines, communicate requirements to employees and supervisors, and ensure timely resolution of errors. Coordinate with HR staff and TBR Payroll to resolve discrepancies, employee concerns, and system issues. Other duties as assigned.
15% Staffing Support 
Assists with HR staffing needs by coordinating job postings and recruitment efforts, scheduling interviews as needed and liaising with candidates; preparing onboarding materials and assisting with the facilitation of the onboarding process for new hires when assigned; maintaining accurate employee records and databases; maintaining calendar for executive director and the department such as scheduling meetings, interviews, appointments, etc.; coordinating room reservations for HR events; arranging refreshments for HR events as necessary; assisting with the preparation of materials for training sessions or orientations; supporting the organization of HR events or employee programs, etc.
15% Communication
Serve as a point of contact for internal and external inquiries related to HR and Payroll functions by greeting visitors to the HR department, routing visitors with specialized questions to the appropriate HR or Payroll staff member/subject matter expert (SME), answering phone calls and emails, drafting and sending correspondence, and routing inquiries to appropriate HR team members – and, follow through to ensure closure. Communicate effectively with employees, candidates, and other stakeholders to provide information and support.
Potentially interacting with venders for routine purchases and maintaining relationships with regular suppliers.
10% Documentation and Reporting
Prepare and maintain HR documentation, including reports, presentations, and employee files. Ensure that all records are kept up-to-date, confidential, and compliant with board and college policies and regulations.
Prepare and manage documentation related to the onboarding process; handle exit documentation for departing employees.
Monitor and manage programs involving volunteers and minors on campus, ensuring compliance with relevant policies and regulations.
Administer the Public Service Loan Form (PSLF) program.
Verification of Employment (VOE).
Maintain and update HR policies and procedures. Ensure that these documents are easily accessible to employees and regularly updated to reflect any changes.
5% Collaboration
Work closely with HR team members to support various HR initiatives and projects. Serve on the employee recognition committee. Actively participate in the support staff committee. Supervise department student employees and/or interns. Other duties as assigned.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Job Requirements:&nbsp; 
Required:
<ul>
<li>Associate’s degree in Business Administration, Human Resources, Accounting, Management or related field.</li>
</ul>
Preferred Education/Certifications:
<ul>
<li>Bachelor’s degree in human resources, Business Administration, Management, Organizational Leadership, Communication Studies, or Higher Education Administration.</li>
<li>Coursework or professional certification in payroll, HR operations, or employment law (e.g., Society for Human Resource Management – Certified Professional (SHRM-CP), Professional in Human Resources (PHR), Certified Administrative Professional (CAP), or, Project Management Professional (PMP))</li>
</ul>
Required:
<ul>
<li>Three (3) years of progressively responsible experience in office management, administrative operations, payroll support, HR support, or similar roles. &nbsp;</li>
<li>Experience must include managing complex operations, coordinating with leadership, preparing reports and communications, and handling sensitive and confidential information with discretion in a service-oriented environment.</li>
<li>Demonstrated experience working with HRIS, ERP, or payroll systems.</li>
</ul>
Part-time work experience is calculated at 50% credit of full-time work experience.
Preferred: 
<ul>
<li>Experience in higher education or public-sector HR/payroll settings.</li>
<li>Direct experience working with shared-services environments or multi-layered payroll processes.</li>
<li>Experience with Banner, employee onboarding, or payroll action processing.</li>
</ul>
Skills/Abilities:
<ul>
<li>Strong technical aptitude with HRIS/ERP systems (e.g., Banner, reporting platforms).</li>
<li>Demonstrated ability to troubleshoot payroll issues and coordinate resolution with internal stakeholders and external shared services.</li>
<li>Office operations management skills, including prioritizing competing tasks, purchasing oversight, and workflow coordination.</li>
<li>Advanced communication skills to clarify payroll requirements, timelines, and documentation needs.</li>
<li>Ability to interpret HR/payroll policies and apply them accurately.</li>
<li>High degree of discretion, accuracy, and problem-solving ability.</li>
<li>Able to engage in the college’s mission, vision, and values</li>
</ul>





.





Physical Demands: This role primarily involves sitting for long periods while working at a desk, using a computer, and handling phone communications. Frequent use of hands such as typing, data entry, and handling office equipment. This includes substantial movements of the wrists, hands, and fingers. Close visual acuity is required for tasks such as preparing and analyzing data, transcribing information, viewing a computer terminal, and extensive reading. Occasionally lifting and carrying light objects, such as office supplies or small parcels, typically up to 10 lbs. Ability to move about through and to short distances within the office or campus, and occasionally drive a vehicle to deliver or pick up materials.
Hazards: There may generally be low-risk hazards including but not limited to ergonomic hazards, eye strain, stress, confidentiality risks, minor physical risks, potential for workplace conflict, sedentary work, etc.
Full-time Employment Benefits:
<ul>
<li>Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA&nbsp;</li>
<li>Wellness Incentive Program, if enrolled in health plan</li>
<li>Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program</li>
<li>Employee Assistance Program</li>
<li>Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b</li>
<li>Employee Discount program with over 900+ companies</li>
<li>14 Paid Holidays/Year Includes paid days off the last week of December</li>
<li>Sick Leave Bank</li>
<li>Longevity Pay</li>
<li>Many opportunities for professional development</li>
</ul>
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on&nbsp;Apply&nbsp;located below or&nbsp;Apply Now&nbsp;in the upper right-hand corner.&nbsp;
#mrp

Motlow State Community College


      Operations Specialist, Human Resources
    

Title: Specialist, IT Purchasing-Inventory
Department:&nbsp; Information Technology
Number of Positions:&nbsp;1

Classification:&nbsp; 3/On Campus
Position #:&nbsp;651140

Type of Appointment:&nbsp;Non-Exempt

Pay Rate:&nbsp;$37,720 - $46,170/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.
Required Documents Needed to Upload at Time of Application:&nbsp;Resume, transcripts and three professional references.
Reference check requirements:&nbsp;Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references.
A professional reference such as a previous or current co-worker may be used as one of the references.

Position Summary: This position provides technical – clerical support for the entire Information Technology department and maintains information and records relevant to related inventory and purchasing.&nbsp; Prepares purchase requisitions for a wide variety of college technical systems and has primary responsibility for initiating ongoing annual maintenance for these systems from all departments within Information Systems.&nbsp; This position administers the extensive inventory of thousands of items of equipment across all campus locations.
Essential Functions: 
50% Coordinate purchases with various departments and monitor these orders. Assist with tracking IT budget expenditures and assist with resolution of issues related to ongoing maintenance contracts with a variety of vendors.
20% Maintain hardware and software inventory related to Technology Access Fee and IT purchases. Assist with ongoing equipment surplus and equipment donations to other institutions.
10% Prepare and maintains IT departmental forms including accumulated leave balances, travel requests and claims, petty cash vouchers.&nbsp; Maintain documentation related to IT department as required.
10% Manage all enterprise level software licenses.&nbsp; Work with vendors to ensure contracts are current and reflect needs specified by staff.
10% Assist Chief Information Officer with various projects as needed within the department.&nbsp; Makes arrangements for travel, conferences, appointment, special events or other business activities; keeps appointment schedule and develops itineraries. Other duties as assigned.
Note: The College reserves the right to change or reassign job duties, or combine positions at any time.
Job Requirements:&nbsp; 
High school diploma or GED required. Associate degree preferred.
Significant on-the-job training in institutional processes and procedures is required; extensive use of specific information systems such as the online procurement system is a must.
3 years of job-related experience required.
Part-time work experience is calculated at 50% credit of full-time work experience.
Skills/Abilities:
<ul>
<li>In-depth knowledge of IT hardware and software, and the ability to troubleshoot common issues.</li>
<li>Detail-oriented with strong time management to maintain accurate inventory records.</li>
<li>Capability to analyze data for forecasting needs and identifying trends.</li>
<li>Effective interpersonal communication and clear documentation abilities.</li>
<li>Strong troubleshooting skills and knowledge of preventative maintenance for IT equipment.</li>
<li>Able to engage in the College’s mission and values.</li>
</ul>





.




Physical Demands:

In addition to the daily office environment, often there are large boxes of materials received in this office (printers, computers, software) that require distribution.
Accommodation is possible although there is significant work accomplished with outside vendors and the business office using telephone communication.
Normal office environment for daily work.&nbsp;
Hazards: Normal office environment for daily work.&nbsp;
Full-time Employment Benefits:
<ul>
<li>Insurance Options: Health, Dental, Vision, Life, Short/Long-term Disability, FSA/HSA&nbsp;</li>
<li>Wellness Incentive Program, if enrolled in health plan</li>
<li>Educational Assistance: Fee Waiver, Spouse/Dependent discounts, Audit/Non-Credit, Reimbursement Program</li>
<li>Employee Assistance Program</li>
<li>Retirement Options: Tennessee traditional pension plan option (TCRS), 401k with $100 company match, 457, 403b</li>
<li>Employee Discount program with over 900+ companies</li>
<li>14 Paid Holidays/Year Includes paid days off the last week of December</li>
<li>Sick Leave Bank</li>
<li>Longevity Pay</li>
<li>Many opportunities for professional development</li>
</ul>
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on&nbsp;Apply&nbsp;located below or&nbsp;Apply Now&nbsp;in the upper right-hand corner.&nbsp;
#mrp


      Specialist, IT Purchasing-Inventory
    

<h3>Job Description:</h3><h3>Senior Corporate Actions Analyst</h3>The RoleAs a Corporate Actions Analyst, you will help oversee a team of seven analysts responsible for researching and validating corporate action data to ensure the timely and accurate delivery of securities processing information to our business partners. In this role, you will be accountable for:<ul><li>Overseeing and reviewing daily team deliverables</li><li>Ensuring all SLAs are met, and daily work is completed accurately and on time</li><li>Serving as an escalation point for business partners regarding inquiries and daily tasks</li><li>Identifying and recommending process and reporting improvements</li><li>Monitoring internal controls and proactively addressing potential risks</li><li>Proving oversight and support for team initiatives</li><li>Owning incident follow-up activities as well as updates to controls and processes</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s degree in business, finance, or a related field</li><li>Comprehensive understanding of the financial services industry</li><li>Proven experience leading, mentoring and motivating high-performing teams</li><li>Ability to collaborate effectively with senior leaders and business partners</li><li>Strong analytical and problem-solving skills</li><li>Track record of contributing to high risk, high visibility initiatives</li><li>Ability to react in a fast paced, deadline-driven environment</li><li>Skilled at managing multiple priorities and adapting to shifting demands</li></ul><h3>The Team</h3>Fidelity Corporate Actions Solutions (FCAS) is a business unit within Fidelity Funds and Investment Operations. Our group offers securities processing software, including end to end workflow notification and response. We receive market data from multiple suppliers which is processed through our patented software to ensure that the highest quality information is released to our business partners. As part of the FCAS Operations team your efforts directly impact front office trading and back office posting to accounts.The base salary range for this position is $74,000-141,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Investment Operations

Fidelity Investments

Senior Corporate Actions Analyst

<h3>Job Description:</h3>The RoleThe Senior Representative, Brokerage Operations will be expected to deliver world class service to internal and external clients by settling their trade and transfer obligations timely and accurately while adhering to policies, procedures, and regulatory guidelines. The associate will utilize internal as well as external systems and partner with various departments to settle DTCC related transactions. Responsibilities will include reviewing and processing exceptions and other tasks associated with DTCC Settlements.The Expertise and Skills You Bring <ul><li>College degree preferred</li><li>3+ years of DTCC Settlement systems (Settlement Web; DTCC Portal; etc.) experience required</li><li>Understanding of industry regulations</li><li>Attention to details while being efficient and effective</li><li>Ability to communicate effectively with internal and external business partners</li><li>Highly motivated with the ability to complete assigned tasks in a timely and accurate manner</li><li>Ability to work effectively in a team-oriented environment</li></ul>The TeamThe Operations &amp; Services Group (OSG) provides superior customer service to Fidelity’s brokerage businesses through innovation, dedication, and commitment to excellence. With seven operating divisions located throughout the country, OSG provides securities execution, clearance, and information management services to retail, institutional, and correspondent clients. OSG performs tens of thousands of over-the-counter, listed equities, options, bonds, and mutual fund transactions daily. OSG has a need for a Brokerage Operations Representative in DTCC Settlements. The DTCC Settlements team exists to ensure DTCC Settlements related transaction exceptions are resolved in a timely manner. Resolution of exceptions ensures transaction completion for our clients. Our stakeholders are our internal and external business partners, and, ultimately, Fidelity’s clients.Note: This role does not support sponsorship.<h3>Certifications:</h3><h3>Category:</h3>Brokerage OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Brokerage Settlement Support Representative III - Institutional and Retail Operations

<h3>Job Description:</h3>The RoleFFIO’s Global Middle Office is seeking a highly motivated Senior Analyst to fill a role in our Reconciliation department with dynamic responsibilities. This role will be responsible for a range of the Claims Team tasks but will also assist the team with complex position confirmations. Limited opportunities for tax reclaims, audit support, and other work also exist.<h3>The Expertise and The Skills You Bring</h3><ul><li>Experience with FCR and/or any type of reconciliation work strongly preferred</li><li>Experience with Outlook, Word, and Excel strongly preferred</li><li>Experience with InvestOne strongly preferred</li><li>Knowledge of custodian, transfer agent, and auditor functions preferred</li><li>Knowledge of Agile practices and an Agile mindset preferred</li><li>Bachelor’s or other degree preferred</li><li>Highly motivated—a self-starter who is eager to learn</li><li>Diplomatic: excellent communication skills</li><li>Strong work ethic, motivation, and proactive</li><li>Outstanding ability to optimally prioritize multiple competing tasks at once</li><li>Phenomenal ability to work quickly in a dynamic, high-volume environment</li><li>Team-first mindset</li><li>Efficient execution of the Claims Team tasks</li><li>In collaboration with others on the team, timely completion of monthly and/or quarterly complex position confirmations</li><li>Willingness to assist the team in other areas of thin coverage (tax reclaims, audit support, and so on)</li><li>Culture change agent: Informal influence to push us to a more flexible way of working</li><li>Desire to constantly question task work: How can it be done better?</li></ul>Note: Fidelity is not providing immigration sponsorship for this position ​<h3>The Team</h3>Fidelity Fund &amp; Investment Operations (FFIO) provides accounting and investment management support services for over 6,000 retail and institutional mutual funds and other retail and institutional investment products servicing over $3.9 trillion of discretionary assets.<h3>Certifications:</h3><h3>Category:</h3>Investment OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Analyst, Reconciliation

<h3>Job Description:</h3>We are seeking a detail-oriented and collaborative Quality Assurance Product Analyst to support the full product development lifecycle. This role is responsible for gathering and documenting detailed front-end requirements, defining testing strategies, and executing product acceptance testing to ensure high-quality product delivery. This role will work closely with product managers, engineers, and business stakeholders to translate business needs into actionable user stories and ensure solutions meet expectations through detailed testing. Responsibilities include:Discovery &amp; Requirements Definition <ul><li>Write and maintain detailed requirements that meet the Definition of Ready</li><li>Collaborate with UX, Legal, Compliance, Risk, and Business stakeholders to define product requirements and ensure alignment with regulatory and operational standards</li><li>Maintain and update analysis artifacts (e.g., use cases, process flows, business rules) to support execution</li></ul>​Testing &amp; Delivery <ul><li>Create detailed test plans and ensure clarity on acceptance criteria</li><li>Lead and execute End-to-End Business Acceptance Testing </li><li>Ensure traceability of test cases to business requirements and document test outcomes</li><li>Support deployment readiness and post-release validation activities</li></ul>​Stakeholder Engagement &amp; Communication <ul><li>Facilitate refinement sessions to ensure stories are well understood and actionable</li><li>Lead stakeholder demos and impact analysis reviews to showcase deliverables</li><li>Act as a subject matter expert during release planning, product reviews, and retrospectives</li><li>Communicate issues, risks, and client feedback clearly and promptly</li></ul>​Strategic Contribution <ul><li>Identify and document product and process improvement opportunities and share insights with the product team</li><li>Champion change and operational readiness across teams</li></ul>The Expertise and Skills You Bring <ul><li>Strong analytical and problem-solving skills with attention to detail</li><li>10+ years of work experience in product analysis, business analysis, or digital transformation roles</li><li>Strong understanding of development process </li><li>Demonstrated experience in writing clear, concise product documentation, and acceptance criteria</li><li>Experience with user acceptance testing, business process modeling, and stakeholder engagement</li><li>Ability to lead discovery, facilitate workshops, and manage cross-functional collaboration</li><li>Bachelor’s degree or higher (or equivalent practical experience)</li><li>Motivated mindset with a sense of ownership</li></ul>The Team Fidelity Labs is Fidelity Investments’ in-house fintech incubator with a mission to build new businesses to drive growth for Fidelity. Fidelity Labs is a dynamic workplace that combines the best parts of startup life—building new technology, adapting quickly, and moon-shot ambition—with the scale and stability of an industry leader. Learn more at <a href="https://labs.fidelity.com/" target="_blank">labs.fidelity.com</a>. The base salary range for this position is $95,000-186,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Quality

Quality Assurance Product Analyst

<h3>Job Description:</h3><h3>The Role</h3>Due to growth in our business, Fidelity Personal Trust Company seeks a Senior Trust Officer! The Trust Officer is an integral member of the Personal Trust Administration team which provides trust services to Fidelity Institutional business partners and individual trust clients across the U.S.The incumbent will be the primary fiduciary contact for some of our largest and most sophisticated trust relationships. Supported by a dedicated Trust Administrator, the Senior Trust Officer is responsible for all facets of trust administration and relationship management for their assigned clients.<h3>The Expertise and Skills You Bring</h3>A comprehensive understanding of trust and estate law, personal and trust taxation, and estate planning is essential for this role. Strong relationship management abilities are needed, as well as the following:<ul><li>College degree or equivalent, with 12 + years financial services experience</li><li>5 - 8+ years of shown experience in trust administration</li><li>CTFA preferred, advanced degree/designation (JD, MBA, or CPA) considered but not required</li><li>Detailed understanding of trust and estate law, personal and trust taxation, estate planning, and other financial services</li><li>Handling client relationships to maintain client satisfaction and retain business</li><li>Managing a diverse book of business and ensuring account activity aligns with trust document, applicable law, and internal procedures</li><li>Recommending action on fiduciary decisions related to trust administration</li><li>Providing estate and tax expertise as necessary</li><li>Understanding and helping clients with sophisticated financial situations</li><li>Thinking strategically and tactically</li><li>Working independently and as part of a team, including coordinating workflow for Trust Administrator</li><li>Strong ability to collaborate with business partners at all levels within the Fidelity organization</li><li>Collaborating with team members and investment advisors to meet the financial needs of trust beneficiaries</li></ul>Note: Fidelity will not provide immigration sponsorship for this position.<h3>The Team</h3>Our purpose at Fidelity Personal Trust Company is to provide a comprehensive trust services solution to Personal Investing clients and Fidelity Institutional advisor clients. Our offerings pair the investment management expertise of Fidelity Personal and Workplace Advisors LLC and Strategic Advisers LLC (SAI) or outside Investment Advisors, and Fidelity Personal Trust Company’s trust administration expertise. We take great pride in building strong and lasting relationships with our customers, providing sound fiduciary guidance, and delivering a best-in-class customer experience.<h3>Locations: Merrimack, NH and Greenville, DE</h3><h3>Certifications:</h3><h3>Category:</h3>Investment OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Senior Trust Officer

<h3>Job Description:</h3>The Role Are you waiting for your opportunity in the investment services industry? Are you curious about sophisticated topics such as mutual funds, pricing, trading, mergers, and acquisitions? Then you are ideal candidate for one of Fidelity’s most exciting and dynamic teams!Our goal is to hire YOU, the curious and growth-minded individual, who is adventurous enough to immerse yourself in the sophisticated world of brokerage operations. Your mission: To learn, analyze problems and connect dots for business partners and customers. Your reward: To excel at providing award-winning service and problem solving every day. In the role you will hone your professional competence and build your professional brand. The environment will be customer focused, ambitious, and heavily team oriented. In addition to curiosity and growth, you have a desire to be innovative and strategic – these are must haves! Classes start soon. If you are driven by curiosity, mission and fascinated by the world of finance; then become part this team!The Expertise And Skills You Bring<ul><li>You will Analyze industry problems that may include – Stock Trading, Dividends, Mutual Funds, Corporate Actions, Security Data, Securities Pricing and Physical Stock Certificates.</li><li>You will Apply various technologies to assist our customers with a range of needs – basic and sophisticated</li><li>You will Engage with customers and business partners through multiple channels – phone, email, and instant messaging</li><li>You will Envision and execute bold ideas to attract and retain the next generation of customers</li><li>You will Improve every day to prepare for future and advanced career opportunities, including – Team Lead, Analyst and Leadership</li><li>Customer Service or Problem-Solving experience preferred</li><li>College Degree or equivalent work experience preferred</li><li>A desire for continuous growth and learning about the financial services industry required</li><li>Possesses a drive to solve sophisticated problems and deliver an outstanding customer experience every day</li><li>Self-starter and comfortable working independently when needed</li><li>Excellent written and verbal communications skills</li><li>Proven technical knowledge and strong problem-solving skills</li><li>Ability to contribute ideas as well as influence and execute them in a team environment</li><li>Ability to lean into change while multi-tasking in a remote and multifaceted financial services center</li><li>Growth Mindset and an appetite for endless learning</li><li>FINRA Licenses are preferred but not required.</li></ul>The TeamAs a member of the Client Experience Team, you will take on the role of a Brokerage Operations Rep. You will be given an overview course of the industry, and niche training to help you master brokerage operations. You will also get an exclusive peek behind the scenes of one of the most successful privately-owned companies in the world.The base salary range for this position is $48,000-91,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Brokerage Operations

1,209 Procurement / Operations Jobs