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Join the Clean Energy RevolutionBecome a Performance and Resource Senior Supervisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll serve as the Performance Supervisor and manage all grid scheduling, performance metrics, scorecards, and be the conduit between the grid’s planning and operations department. As&nbsp;a Performance and Resource Senior Supervisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Drives performance improvement initiatives, providing consistent and accurate performance feedback to employees and promoting a safety-conscious culture</li><li>Manages all district or grid performance metrics, monthly scorecard results, and overall performance feedback</li><li>Establishes and executes business objectives and plans, engaging others in the solution of performance management problems and enforcing adherence to all applicable regulations and procedures</li><li>Supports work order coordination and scheduling at a high-level, planning three weeks or more into the future</li><li>Utilizes and maintains performance management tools to drive crew productivity, cost efficiency, and customer satisfaction, driving adherence to safety protocols in all organizational areas</li><li>Provides supervision and support to personnel in yard management who are responsible for preparing materials for multiple projects and Environmental Health and Safety policies</li><li>Assigns work to crews, maintaining overall balance and date compliance, and resolves operational issues quickly and effectively</li><li>Recognizes any outstanding employees who demonstrate exemplary performance</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Four or more years combined experience performing and/or supervising activities related to the design, analyzing metrics, construction, and maintenance, and/or scheduling activities associated with the electric system.</li><li>Possess a valid Class C Driver's License.</li></ul>Preferred Qualifications<ul><li>Four or more years of experience in electrical construction, planning, inspection, or coordination.</li><li>Experience with the Initiate, Plan, Schedule, Execute, and Close (IPSEC) model and/or scheduling procedures.</li><li>Experience overseeing, tracking, and reporting performance metrics and other performance-related data.</li><li>Experience managing or overseeing multiple concurrent projects.</li><li>Experience using work management and scheduling tools such as ClickSchedule and Work It.</li><li>Experience using SAP for operational reporting or resource management.</li><li>Experience using Power BI and SAS software, with familiarity with procedures and processes for each.</li><li>Knowledge of district Environmental Health &amp; Safety (EH&amp;S) policies and procedures.</li><li>Experience applying the IBEW collective bargaining agreement and addressing labor relations issues.</li><li>Experience serving in roles such as an Operations Supervisor, Planning Manager, Field Supervisor, Energy Delivery &amp; Distribution Specialist, Performance &amp; Resources Analyst, or in a related Performance &amp; Resource Management (PRS) role.</li><li>Bachelor’s degree or higher from an accredited institution.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;on-site. The employee will report to an SCE facility or in the field location.&nbsp; Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>Position will require up to&nbsp;20% traveling and being out in the field throughout the SCE service territory.&nbsp;</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Performance and Resource Senior Supervisor

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Distribution Supervisor is responsible for establishing and maintaining successful operations of an assigned area, department, or shift of the warehouse/distribution center. They ensure that the department has adequate staffing, proper training, the needed tools and resources, standards of productivity, safety and sanitation, and proper procedures of stocking, selection, and quality that will meet customer demands for accurate, quality, on-time deliveries. Benefits you can count on: <ul><li>Pay rate: $55,000-$60,000 per year.</li><li>Schedule: Sunday-Thursday, 10:00am start time.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Distribution Supervisor: <ul><li>Direct and motivate teammates.</li><li>Communicate company and division information to teammates.</li><li>Listen, address and follow-up to teammate concerns, questions and problems.</li><li>Facilitate communication within the warehouse leadership team and between division/warehouse leadership and teammates.</li><li>Understand DC goals and standards, implement department procedures to meet those standards, and promote them to and gain buy-in and positive results from teammates; standards may include but will not be limited to: productivity, order quality, damages, shrinkage, safety, sanitation, turnover and overtime.</li><li>Ensure department and warehouse procedures will cut unnecessary costs, add value for customers, and improve morale and the work environment for teammates.</li><li>Ensure the work environment is maintained in a clean and safe manner following government, company and Silliker standards.</li><li>Supervise and manage daily work of department teammates.</li><li>Create and maintain schedules and job assignments of department teammates.</li><li>Maintain all departmental paperwork.</li><li>Provide training as needed to maintain an efficient and knowledgeable workforce.</li><li>Provide coaching/corrective action, training and development for teammates.</li><li>Enforce all Distribution Center policies and issue coaching/corrective action as needed.</li><li>Ensure adherence to proper operational and safety procedures.</li><li>Be a visible and a vocal advocate for safety.</li><li>Relieve other supervisor(s) during their vacations.</li><li>Comply with company work and safety rules.</li><li>Be trained and certified to operate any required equipment within 30 days after hire.</li><li>Maintain a flexible work schedule to meet the changing needs of the Distribution Center; work schedules may require working an early shift, staying long for a late shift, and weekend work depending on the customer and operational requirements of the division.</li><li>Work in warm and cold temperature conditions that may range from 38°F to 110°F; a supervisor assigned to the freezer must be able to periodically work in temperatures as cold as -10°F.</li><li>Periodically stand, walk, bend, stoop, push, pull, grasp and reach above the head as needed.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Distribution Supervisor: <ul><li>High School Diploma or GED equivalent required.</li><li>A bachelor's degree is preferred.</li><li>Have 2 years distribution warehouse experience, preferably in the grocery industry.</li><li>Have experience leading large numbers of warehouse staff with experience in hiring, training, motivating and resolving employee relation's issues.</li><li>Have computer knowledge to include experience using Microsoft Word and Excel.</li><li>Demonstrate the ability to lead by example.</li><li>Possess good written and verbal communication skills.</li><li>Be willing to listen and respond to teammates.</li><li>Have the ability to effectively present information and respond to questions from groups of managers and teammates.</li><li>Have the ability to define problems, collect data, establish facts, and draw valid conclusions. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Supervisor, Distribution

Take your career further! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Transportation Supervisor provides direct supervision for a group of assigned Drivers. Benefits you can count on: <ul><li>Pay rate: $66,000 per year.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Transportation Supervisor: <ul><li>Achieve safe, timely, and accurate deliveries to customers via a thorough working knowledge of multi-stop routing systems and dispatch procedures.</li><li>Review driver logs, hours of service, and other DOT requirements to ensure compliance with all state, local and federal regulations.</li><li>Coordinate activities with other distribution center departments to ensure that accurate and timely deliveries occur.</li><li>This position has additional duties. Special projects may be assigned at the position supervisor's discretion. </li></ul> Qualifications you'll bring as a Transportation Supervisor: <ul><li>Have a high school diploma or GED equivalent required.</li><li>A Bachelor's degree is preferred.</li><li>Have at least 1 year of transportation management experience in the food distribution industry.</li><li>Be knowledgeable about DOT regulations.</li><li>AS/400 experience is preferred.</li><li>Truck routing software experience preferred.</li><li>Be able to work a varied and flexible schedule. </li><li>Have basic competency with Microsoft Office programs (Excel, Outlook, Word). </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the Restaurant, Retail, and E-Commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing teammate training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Supervisor, Transportation

Take your career further! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Transportation Supervisor provides direct supervision for a group of assigned Drivers. Benefits you can count on: <ul><li>Pay rate: $70,000 to $80,000 per year.</li><li>Shift is Monday-Friday 7am-5pm, some weekend may be required depending on business needs. </li><li>This role is also eligible to participate in the annual incentive plan with a target incentive of 10% of your base annual salary.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Transportation Supervisor: <ul><li>Achieve safe, timely, and accurate deliveries to customers via a thorough working knowledge of multi-stop routing systems and dispatch procedures.</li><li>Review driver logs, hours of service, and other DOT requirements to ensure compliance with all state, local and federal regulations.</li><li>Coordinate activities with other distribution center departments to ensure that accurate and timely deliveries occur.</li><li>This position has additional duties. Special projects may be assigned at the position supervisor's discretion. </li></ul> Qualifications you'll bring as a Transportation Supervisor: <ul><li>Have a high school diploma or GED equivalent required.</li><li>A Bachelor's degree is preferred.</li><li>Have at least 1 year of transportation management experience in the food distribution industry.</li><li>Be knowledgeable about DOT regulations.</li><li>AS/400 experience is preferred.</li><li>Truck routing software experience preferred.</li><li>Be able to work a varied and flexible schedule. </li><li>Have basic competency with Microsoft Office programs (Excel, Outlook, Word). </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the Restaurant, Retail, and E-Commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing teammate training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Transportation Supervisor

ResponsibilitiesJoin our growing team and let your journey begin as a Production Supervisor in our Winsted, CT location Job SummaryShifts available: 1st and 3rd&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Job Summary<ul><li>Production Supervisor position to provide supervision to the shop floor personnel to meet business objectives. Promote and implement quality, productivity, and ABS initiatives.Essential Functions</li><li>Supervises an effective team; including planning and holding meetings, preparing and conducting performance appraisals as appropriate, managing staffing levels (including vacations, overtime and leaves of absences), assisting with career development (motivates, coaches and trains to acquire maximum quality, productivity, morale and cooperation), approving time and attendance and labor transactions, and prioritizing and making work assignments.</li><li>Provides effective feedback to employees, both positive and negative. Maintains appropriate documentation for all disciplinary actions taken.</li><li>Directs training and orientation of employees to ensure EHS rules are known and understood, to improve work performance, and acquaint employees with company policies and procedures.</li><li>Reviews production and operating reports and resolves operations, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays.</li><li>Work with engineering to improve overall operational effectiveness and support and implement continuous improvement activities and set-up reduction.</li><li>SPA responsibilities over 1 or more EH&amp;S functions.</li><li>Overall implementation of ABS principles including housekeeping, cleanliness and safety compliance for the manufacturing area.</li><li>Follow policies and procedures as outlined in Employee Handbook.</li><li>Perform all other job duties as assigned.</li><li>Interacts with employees and other departments in order to manage the flow of product through the operation.</li><li>Creates a total awareness among assigned employees of Company policies, regulations, and procedures, and business initiatives. Enforces compliance and acts as a positive resource for information and questions.</li><li>Responds to emergencies. Assists in troubleshooting production problems. Investigates and analyzes. Initiates or recommends actions to correct deviations and variables affecting schedules, costs, quality and other factors.</li><li>Requisitions tools, equipment, and supplies required for operations.</li><li>Plans, develops and implements new methods and procedures designed to improve operations, minimize operating costs, and effect greater utilization of labor and materials.</li><li>Confers with management, engineering, and quality control personnel to resolve maintenance problems and recommend measures to improve operations and conditions of machines and equipment.</li><li>Support and assist employees with certified operator requirements.</li><li>Record manufacturing/cell board data either manually or by computer as required.</li><li>Identify cross training needs and support employee development.</li><li>Ensure work instructions/quality procedures are available and being used.</li><li>Familiarity and compliance with corporate and plant protocols including EHS, SOX, Ethics of business conduct, ABS, ASAT, ISO, and export control.</li><li>Review department inventory position (includes raw materials).</li><li>Achieve EHS metrics as outlined annually.</li><li>Actively participate, promote and comply with all EHS programs and policies.</li><li>Perform other duties as required to meet HCM business needs</li></ul>&nbsp;Apply today for the Production Supervisor opportunity.&nbsp;QualificationsEducation:<ul><li>High School Diploma</li><li>AS or BS preferred</li></ul>Skills and Abilities:<ul><li>Ability to maintain a high degree of expectancy with peers and subordinates.</li><li>Ability to communicate effectively with support areas.</li><li>Exceptional problem solving and decision making skills.</li><li>Understand certified operator program.</li><li>Knowledge and familiarity with computer applications</li><li>Experience:</li><li>Previous Supervisory Experience</li><li>Experience working in a manufacturing environment.</li><li>Experience working in an aerospace industry is preferred.</li></ul>This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. Verification of employment eligibility will be required at the time of hire.About us﻿Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow: <a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>, <a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>, <a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>, <a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and <a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a> AboutThe Howmet engines business produces world-class aerospace engine components, including investment castings, fasteners, rings and forgings. Our vacuum melted superalloys, machining, performance coatings and hot isostatic pressing for high performance parts enable the next generation of quieter, cleaner and more fuel-efficient aerospace engines. Able to supply more than 90% of structural and rotating aerospace engine components. <ul></ul>

Howmet Aerospace

Production Supervisor - 1st and 3rd Shift

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Bristol-Myers Squibb (BMS) seeks an experienced full-time Manager – Patient Operations Business Analyst with expertise in Salesforce technologies to manage requirements, gap analysis, and documentation for the Global Patient Services application, including translation strategy for Cell Therapy 360 portals. The role involves collaboration with diverse internal and offshore teams, functional verification, defect triage, GxP documentation, and mentoring. Candidates should have a bachelor’s degree in computer science or related fields (master’s preferred), 5-7 years of IT project experience, 3+ years with Salesforce, and preferably 2+ years in the pharmaceutical industry, along with skills in communication, global team management, and Agile methodologies. Salesforce certifications are a plus.Position: Manager – Business Analyst Patient Operations Product teamBMS is looking for a full time, experienced Patient Services Business Analyst with prominent experience on Salesforce technologies. Patient Services Functional Analyst will be responsible for requirements, gap / impact analysis, translation and documentation of new features required on Global Patient Services application built on Salesforce. This role will be responsible for strategy to translate Cell Therapy 360 portals in different languages. Key Responsibilities ·Collaborate regularly with a diverse range of internal teams including scheduling, partners, product management and provide guidance on documenting business requirements in user stories. ·Requirement gap analysis and contribute to user stories functional risk assessment. ·Functional verification of user stories before passing it to the testing team. ·Collaborate with BMS Hyderabad team on user stories, requirements clarification, in-sprint refinement, sprint demos.·Collaborate with technical and integration team on integration mapping.·Salesforce and Integration defect triage and helping technical resources on defect management.·Assess user stories with deep understanding of salesforce and assign appropriate size and complexity·Author GxP documentation like configuration specification, data dictionary, user access and permissions as well as contribute to user requirement specification. ·Assess new requirement impacts to translation and manage end to end translation process from IT.·Build strategy and execution for translating cell therapy 360 portals into new languages / markets.·Collaborate with production support team on priority defects. ·Mentor and guide the team on requirement management, sprint &amp; release demos. ·Keeps continuous improvement and process efficiencies in mind when evaluating releases and enhancements. Education ·Bachelor’s degree: degree in computer science, management information systems or related field. ·Master’s degree preferred. Work Experience ·5-7 years of experience in IT project execution and/or business consulting on large enterprise implementations.·3+ years of experience in Salesforce Technology as Functional / Business Analyst and having exposure to Salesforce configurations. ·At least 2+ years of experience working in pharmaceutical industry is preferred.·Experience working with Onsite and Offshore teams. ·Experience on systems supporting multi-product, multi-regions scheduling would be a plus.·Experience on GxP systems Is preferred.·Salesforce Certified Administrator or Advanced Administrator certification(s) a plus. ·Ability to work in Scrum team and good knowledge of Agile methodologies Certifications ·Salesforce Certified Service Cloud Consultant certification(s) a plus.Skills/abilities ·Excellent written and verbal communication skills, interpersonal and collaborative skills.·Ability to communicate complex information and concepts to audiences at all levels in business and technical teams. ·Ability to manage a global team in a matrix organization. ·Ability to manage a complex vendor environment. ·Experience with Salesforce Platform. ·Experience with SDLC methodologies (Agile, SCRUM). If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:New Brunswick - NJ - US: $94,180 - $114,124&amp;#xa;Princeton - NJ - US: $94,180 - $114,124 &amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>​Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at <a href="mailto:TAEnablement@bms.com" target="_blank">TAEnablement@bms.com</a>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1597959 : Manager, Business Analyst Patient Operations Product Team

Bristol Myers Squibb

Manager, Business Analyst Patient Operations Product Team

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position Summary:The Executive Director, Global Cell Therapy Organization (CTO), Franchise Strategy &amp; Operations reports to the VP of CT Cross Functional Operations. This individual will act as the head of the CT Franchise Strategy &amp; Operations team and serve as the Chief of Staff to the President of the CT Franchise. This role will support the Cell Therapy leadership team to streamline operations and enhance strategic decision-making to drive business performance. This role will be tasked to develop innovative solutions to simplify and track key events and deliverables across the matrix, proactively identify opportunities, and ensure those solutions are incorporated. This individual will also be responsible for leading a mix of direct and matrix reporting teams comprised of Strategy &amp; Operations individuals that will support key operational needs of CTLT.Key Responsibilities: <ul><li>Proven leadership ability to build, lead and motivate a mix of direct and matrix high performance teams to deliver a diverse set of responsibilities. Must be able to conceptualize and articulate a vision for the team that energizes all functional areas and stakeholders.</li><li>Support CTLT and CT Franchise Leadership to achieve critical business &amp; key cross functional outcomes through effective processes, examples may include, but not limited to Executive Encounters, Budget Planning, Business Reviews, and critical BD Integrations. Partner with Executive leadership team closely to align strategic workstreams across commercial, development, manufacturing and other enabling functions to maximize business delivery.</li><li>Acting as Chief of Staff to the President of Cell Therapy to orchestrate internal and external engagement planning to ensure deliverables are seamless and with enterprise maturity. Drive strategic alignment and organizational engagement for rising priorities with agility</li><li>Lead CTLT governance structure, including agenda setting, prioritization of topics, and alignment to enterprise vision and strategic imperatives. Serve as a business partner CT leaders and teams across the enterprise drive effective decision-making and resource allocation. Implement the D-A-I decision-making model to ensure clarity of roles and accountability.</li><li>Lead the Strategy &amp; Operations Community of Practice to drive efficiency and connectivity across S&amp;O by fostering best practices, reducing duplication, and accelerating strategic execution; align activities to annual milestones and initiatives to deliver measurable enterprise impact. Proactively Identify areas of synergy, best practice, and opportunity for improvement across the Franchises and across the matrix and implement solutions accordingly.</li><li>Lead a team to deliver CTLT communications (e.g., Townhalls) and CTLT development &amp; communication activities.</li><li>Own the monthly CTLT KPI and report performance to CTLT and BMS LT. Ensure high-quality metrics, continuous improvement updates, and clear actions are captured, communicated, and closed.</li><li>Serve on the S&amp;O CTLT team to connect with Enterprise S&amp;O on broader strategy and operations initiatives; surface insights and implications and bring them back to CTLT to inform decisions and accelerate execution.</li></ul>Key Qualifications and Experience: <ul><li>BA/BS required. MBA, PharmD, or other graduate degree strongly preferred.</li><li>12+ years combined commercial experience across related commercial disciplines such as Marketing, Medical, Commercial Operations, Finance or Management Consulting</li><li>Achieve organizational focus on key priorities, provides clear direction, delegates, actively communicates and coaches. Able to seek broad input from all appropriate stakeholders regarding key decisions.</li><li>A committed mentor, people developer and team builder. Strong organizational and administrative skills. Possesses a sense of urgency.</li><li>A top-class team player. Works effectively in a team-based organization, effectively listens, collaborates cross functionally, and builds alignment around goals and objectives. Shares, circulates information. Readily builds consensus and achieves agreement on key initiatives and priorities.</li><li>A result-oriented individual, with a participative, high-energy style, strong personal work ethic, intense focus on results and a bias toward action. Establishes clear expectations, objectives, and priorities. Diligently monitors progress and proactively addresses variances. Highly decisive and action oriented.</li><li>Deep understanding of US bio-pharma commercial market and dynamics required.</li><li>Strong knowledge of biopharmaceutical industry; possesses a global understanding of end-to-end drug development, manufacturing, and commercialization processes; relevant experience in Cell Therapy is preferable.</li><li>Demonstrated strong ability to combine strategic thinking skills and commercial operational acumen to identify strategic and/or operational opportunities to drive performance for superior results.</li><li>Demonstrated ability to work in a fast-paced, dynamic environment and design, manage or implement multiple projects simultaneously.</li><li>Effective communication always. Experience in delivering complex messages to various internal and external customers with a track record of effective and influential presentations.</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Madison - Giralda - NJ - US: $234,350 - $283,971&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>​Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at <a href="mailto:TAEnablement@bms.com" target="_blank">TAEnablement@bms.com</a>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1598187 : Senior Director, Global Cell Therapy, Strategy and Operations - CTO and US performance - Christina Marrone

Executive Director, Global Cell Therapy, Franchise Strategy & Operations

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.<h4>Summary:</h4> Reporting into the Commercialization Strategy &amp; Operations group, the Field Incentive Compensation role plays a pivotal role in shaping the design and execution of the Field incentive compensation plans. This individual will lead the strategic design and execution of the field bonus programs and contests, ensuring alignment with organizational goals. The role requires strong collaboration across the Business Units, the Field selling teams, HR, payroll and legal to deliver a best-in-class bonus program.Responsibilities:<ul><li>Develop strategic partnership with BU to develop and design IC plans that align and support Sales and Marketing strategy.</li><li>Allocate and manage resources to support BU requirements and priorities.&nbsp;</li><li>Manage and oversee process for IC implementation and communication for Baselines, Scorecards and Bonus payouts.&nbsp;</li><li>Manage and oversee quarterly payroll processing and annual trip processing.&nbsp;</li><li>Manage and oversee BU contest, contest design, contest modeling, processing, communications and payouts.&nbsp;</li><li>Provide team supervision and analytical support for IC modeling scenarios for potential IC plan considerations.&nbsp;</li><li>Provide analytical expertise and team guidance for IC related inquiries.&nbsp;</li><li>Serve as key point of contact with IC matrix team for IC plan changes or requests.&nbsp;</li><li>Manage and develop team.</li><li>Manage budget for team and for BU IC.&nbsp;</li><li>Lead and/or participate in special projects and analytics.</li></ul>Qualifications:<ul><li>BA/BS required (quantitative area of study preferred)</li><li>MBA/other graduate degree preferred</li><li>Minimum 5 years Pharmaceutical Experience</li><li>Incentive Compensation experience preferred.&nbsp;</li><li>Demonstrated experience leading a team.&nbsp;</li><li>Demonstrated experience working in a matrix environment and with client groups and senior management.</li><li>Demonstrated experience working through conflict or challenging situations.</li><li>Expertise working with Pharmaceutical sub-national sales data, i.e., prescriber level, outlet level, outflow.</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Princeton - NJ - US: $168,540 - $204,228 &amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>​Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at <a href="mailto:TAEnablement@bms.com" target="_blank">TAEnablement@bms.com</a>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1598215 : Associate Director - Incentive Compensation- Field Operations

Associate Director - Incentive Compensation- Field Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Network &amp; Acquirer Solutions: As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year transformation of our Acquiring ecosystem - Acquirer Platform Transformation (APT) - which will enable us to develop innovative products, services, and solutions that will anticipate our future merchant and acquiring partners needs. This is a strategic priority for GMNS as it becomes increasingly important that we stay competitive with the rise of intermediaries, are able to quickly adapt to an ever-changing regulatory environment and are developing strong value-added services that deepen the relationships with our acquiring customers. We are seeking a Senior Design Manager - Design Ops to join the Global Merchant &amp; Network Services (GMNS) Design Team. The GMNS Design Team is focused on creating and improving digital experiences for Merchant and Network customers.&nbsp;This role is a unique opportunity for a passionate, driven individual to champion design and research operations as the first full-time design ops hire in GMNS. As the operational backbone of the design org, you’ll partner closely with design, product, engineering, and business leaders to drive clarity, efficiency, and alignment across the team and our initiatives.How will you make an impact in this role? (Job Responsibilities)<ul><li>Build a design and research ops program as the first ops manager on the Global Merchant &amp; Network Services (GMNS) Design team &nbsp;</li></ul><ul><li>Evolve tools and processes to enable standard methodologies across the team&nbsp;</li></ul><ul><li>Track key design and research deliverables and ensure larger products and design roadmaps are aligned and on time&nbsp;</li></ul><ul><li>Establish and nurture cross-functional relationships to capture insights, align on business needs and deliver value, ultimately ensuring success across projects and programs&nbsp;</li></ul><ul><li>Routinely inform leadership/peer decision making and operational priority&nbsp;</li></ul><ul><li>Make informed recommendations that shape organizational strategy, programs, measurement, ways of working, and partnerships&nbsp;</li></ul><ul><li>Monitor and maintain research participant information for UX Research recruitment&nbsp;</li></ul><ul><li>Monitor and track accessibility assessment findings through remediation</li></ul>Qualifications<ul><li>5+ years of experience in design operations, digital program management, or related roles—preferably in an enterprise environment.</li><li>Expert-level proficiency with project management tools (e.g., Airtable)</li><li>Experience facilitating collaboration among partners and teams leveraging design thinking and workshop methodologies</li><li>Experience managing and prioritizing multiple complex projects</li><li>Experience working closely with design, product, and engineering teams in an agile environment</li><li>Excellent communication skills and ability to articulate the importance of design, research, and operations to business partners and leaders</li><li>Bachelor’s degree in a related field or relevant work experience</li><li>Must be able to work in-office from NYC at least 3 days/week</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Design Manager - Design Operations, GMNS

At American Express, our culture is grounded in a 175-year legacy of innovation, shared values, and Leadership Behaviors—and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing through holistic well-being support, a wide range of professional development opportunities, and a culture where your voice, ideas, and impact truly matter.Here, your work shapes the future of how American Express serves and engages customers. Together, we will define what’s next for the brand, the business, and the colleagues who power it.The Senior Manager of Customer Growth Dialogic Strategy (Reporting, Planning &amp; Growth Strategy) will play a pivotal role at a transformative moment for the Dialogic program. This highly visible, high-impact role is ideal for a leader who thrives in white space, enjoys solving ambiguous problems, and is motivated by the opportunity to build scalable strategy and infrastructure for long-term growth.You will balance analytical rigor with strategic foresight, operational excellence, and cross-functional leadership. This role is critical to reimagining how we operate, optimize performance, and unlock new growth opportunities across emerging and established channels.<h4>Focus Areas:.</h4>1. Dialogic Treatment Growth Strategy<ul><li>Lead the development of the MemVal treatment strategy, including message design, treatment evolution, and the “path to MemVal” process.</li><li>Chair and lead the MemVal steering committee to ensure alignment, governance, and strategic prioritization.</li></ul>2. Reporting &amp; Forecasting<ul><li>Rebuild and own monthly R&amp;O, insights, and performance reporting across chat, phone, and emerging channels.</li><li>Partner closely with product and cross-functional stakeholders to deliver forecasting excellence and transparent, actionable insights</li></ul><h4>What You’ll Do</h4><ul><li>Lead monthly reporting and forecasting routines, ensuring the delivery of clear, actionable insights while partnering with treatment owners and product, strategy, and marketing leadership teams.</li><li>Strengthen collaboration frameworks with key internal partners, clarifying roles, responsibilities, and cross-team operating models.</li><li>Define the long-term Dialogic growth strategy, encompassing membership value messaging, treatment evolution, and exploration of new channels.</li><li>Build and mature channel eligibility reporting, processes, and issue-management routines to unlock growth within core operations.</li><li>Collaborate with customer marketing channel owners to enhance end-to-end customer experience and share best practices across the enterprise.</li></ul><h4>Minimum Qualifications</h4><ul><li>Proven experience in marketing strategy, analytics, or related strategic functions.</li><li>Exceptional analytical, storytelling, and insight-generation skills, with the ability to translate complex data into clear recommendations and influence decision-making.</li><li>Strong project management and organizational capabilities; thrives in fast-paced, evolving environments with multiple stakeholders.</li><li>Demonstrated success building new processes, infrastructure, or operating models from the ground up.</li><li>A highly collaborative, proactive mindset with a passion for innovation and shaping what’s next.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

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