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The Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department.<h2>What are the day-to-day responsibilities?</h2><ul><li>Ask the customer qualifying questions to uncover needs and directs calls appropriately</li><li>Ensures that service consultants receive messages promptly</li><li>Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant</li><li>Provide reporting to dealership management</li><li>Collect retail charges from the customer in cash, check or authorized charge account</li><li>Provide customers with the proper change and/or receipt</li><li>Properly process and document charge purchases according to the policies established by the Controller</li><li>Close all internal repair orders promptly and route to Billing Clerk for processing</li><li>File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or Equivalent</li><li>One year certificate from college or technical school, or three to six months related experience and/or training, or or equivalent combination of education and experience</li><li>Ability to read, write, add, subtract, divide and comprehend written instructions and information</li><li>6-12 months previous work experience (preferred)</li><li>Demonstrated customer service skills</li><li>Demonstrated communication and interpersonal skills</li><li>Previous industry experience (preferred)</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Service Loyalty Coordinator

The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.</li><li>Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.</li><li>Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.</li><li>Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.</li><li>Stock incoming inventory in the correct location.</li><li>Maintain the parts department in clean and orderly manner.</li><li>Provide customers with needed information and offer additional sales opportunities.</li><li>Create and maintain merchandising display to promote product sales.</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Parts Retail Sales Associate is measured by achieving:</li><li>Achieve Parts Sales Targets</li><li>Achieve Customer Satisfaction Targets&nbsp;</li><li>What are the requirements for this job?</li><li>Requires two (2) years or more as an automotive Parts professional.</li><li>High School diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>One year of experience in an automotive parts department.</li><li>One year of sales experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Parts Associate

As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Audi South Orlando - Experienced Service Advisor

The Sales Associate interacts with hundreds of customers to help guide them in their vehicle purchase in our no-haggle sales environment. With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms that ensure payment options meet their lifestyles, budgets, and expectations and close the deal.Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.<h2>What will I do?</h2><ul><li>The Sales Associate interacts with hundreds of customers to help guide them in their vehicle purchase in our no-haggle sales environment.&nbsp;</li><li>With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms that ensure payment options meet their lifestyles, budgets, and expectations and close the deal.</li><li>Our Sales Associates provide an exceptional customer experience, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.</li></ul><h2>What are the requirements?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Pay Plan</h2><ul><li>Getting Started: Months 1-3</li><li>Earn a base salary or hourly rate depending on the store and location, with additional bonuses paid on units sold, customer service scores and more. You and your manager will review your sales results at the end of each month to help you understand how to maximize our incentive compensation plan.</li></ul><h2>&nbsp; Accelerate Forward: Months 4+</h2><ul><li>At the beginning of month 4, you will move to your store’s commission pay plan, allowing you to control your financial destiny. You’re now ready to benefit from competitive commission pay based on several components including gross profit and customer service.</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

SALES RETAIL ASSOCIATE-2

The e-Commerce Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers.&nbsp; This role is responsible for selecting, training, coaching, developing and retaining the very best e-Commerce Sales Associates for the store and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way. &nbsp;<h1>Lead the Future of Automotive Retail.</h1>At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.<h1>Why You’ll Love Working Here:</h1><ul><li>National scale with entrepreneurial spirit</li><li>Inclusive culture and diverse leadership</li><li>Competitive compensation and benefits</li><li>Opportunities to make a real impact</li><li>Our values and culture</li></ul><h1>What We’re Looking For:</h1><ul><li>Proven leadership experience</li><li>Strategic thinking and execution skills</li><li>Passion for innovation and people development</li></ul>Explore leadership opportunities at AutoNation today.<h1>What are the day-to-day responsibilities?</h1><ul><li>Leading yourself and the team in a way that supports AutoNation’s Vision and Mission</li><li>Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit</li><li>Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes</li><li>Driving the business through a high-level of involvement in the day-to-day operations</li><li>Ensuring that e-leads are handled timely, answering questions, providing information and ideally setting an appointment for a visit to the store</li><li>Manage the follow-up with e-leads to assist them as needed through their research phase until ready for a vehicle purchase</li><li>&nbsp;Ensure Customers are transitioned effectively from phone and internet contact to their in-store experience</li><li>Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing</li><li>Appraising vehicles for trade</li><li>Managing all three areas of customer traffic: &nbsp;Showroom, E-Commerce, and Phones</li><li>Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory</li><li>Assisting in managing controllable expense elements for the New and Used Vehicle Departments</li><li>Analyzing the business to determine shortfalls and developing action plans to improve performance</li></ul><h1>How will I know if I am successful?</h1><ul><li><h1>The performance of a Sales Manager is measured by achieving:</h1></li><li>Targeted e-lead conversions to appointments</li><li>Targeted unit sales and gross profit</li><li>Targeted Associate retention</li><li>Targeted Customer Satisfaction Index</li></ul><h1>What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>Proven success in eCommerce automotive sales</li><li>Proven leadership ability to mentor and train others</li><li>Ability to set and achieve targeted goals</li><li>Ability to drive an exceptional Customer experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>What are the opportunities for career growth?</h1><ul><li>Our Sales Managers have a few options for career growth and development after success in this role. &nbsp;Opportunities may include:</li><li>Used Vehicle Manager</li><li>Financial Services Director</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Manager

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul>Commission based role estimated between $2k - $12k monthly<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Retail Sales Associate - House of Imports Mercedes Benz

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description **Please note this is a maintenance position**Harvard University Housing &amp; Real Estate (HUHRE) is a department within Harvard Campus Services, a multi-department organization within Harvard’s Central Administration.&nbsp;HUHRE supports the University’s educational and research efforts by offering Harvard affiliates a wide array of housing and real estate services in University-owned properties which are conveniently located, competitively priced, and professionally managed to residents and tenants alike. HUHRE serves as the asset manager for Harvard’s portfolio of commercial spaces and centrally stewarded institutional assets, overseeing the leasing and operations of University-owned institutional space for Harvard affiliates and commercial spaces for rent by private retail tenants within the Cambridge, and Greater Boston area.HUHRE manages a broad range of initiatives and assets to help support the Harvard community. These include, but are not limited to:&nbsp;<ul><li>Leasing, managing, and renewing Harvard-owned housing as well as Harvard offices/institutional spaces, and commercial real estate portfolios</li><li>Leading community engagement and programming opportunities</li><li>Managing relationships with external partners and vendors</li><li>Working within the larger University community to develop and coordinate University-wide policies and strategies</li><li>&nbsp;Supporting new University housing and real estate development projects across the Cambridge and Greater Boston area</li></ul>Harvard University Housing &amp; Real Estate and Harvard Campus Services are committed to cultivating an organization that is diverse, equitable, and inclusive.Job SummaryReporting to the Property or Area Manager, the Property Operations Assistant (POA) is responsible for the day to day oversight of a subset of buildings withing the HUH portfolio. The main role of the POA is to provide/coordinate the maintenance of building services and systems, (HVAC, MEP, etc.), for the smooth operation of a large building or small group of buildings.&nbsp;The position plays a critical role in ensuring that the properties are operated in a manner consistent with the physical, financial and service standards of Harvard Housing, Campus Services and Harvard University.&nbsp;Job-Specific Responsibilities: <ul><li>Ensures that properties are maintained to the safety and quality standards established by HUH, for all physical aspects of buildings, systems, and grounds.</li><li>Monitor buildings daily and log activity appropriately to ensure that all systems are maintained in good working order: mechanical systems and equipment, heating, plumbing, electrical, fire protection, fixtures, carpentry, doors, locks, and windows.&nbsp;</li><li>Must be able to identify, diagnose, and coordinate the resolve to technical issues.</li><li>Oversees the completion of repairs to systems and equipment including, but not limited to: mechanical, electrical, heating, plumbing, carpentry components and appliances by coordinating and managing the work of outside contractors.&nbsp;</li><li>Receive, process, and prioritize maintenance/service requests and corrective/preventative work orders, for common area and in-unit work, maintenance projects, and operational assignments and documents all activity through a web-based work order system the work order system.</li><li>Monitor the operation of building-related automated HVAC systems to ensure the automated systems are functioning properly; take proactive measures to prevent problems; troubleshoot; make recommendations to the Property Manager and Management as needed.</li><li>Perform various building inspections with a focus on building issues, ensuring preventative maintenance is completed, seasonal systems changeover, and energy efficiency measures are being implemented. Coordinates inspections to ensure compliance with code, sustainability, and safety regulations.</li><li>Works closely with Area/Property Manager to effectively communicate building issues.&nbsp;</li><li>Maintain appropriate levels of building inventory and supplies.</li><li>Inspects vacant units and prepares them for new residents.</li><li>Key inventory and programming of various electronic access management systems.</li><li>Attend position/industry related training as required.</li><li>Participate in on-going revision &amp; implementation of operating policies and procedures.</li><li>Consistently strive for positive resident and community relations.</li><li>Liaise as needed with University colleagues both inside and outside of HUH.</li><li>Stays up to date in new processes and innovation relevant to the multifamily housing industry.</li><li>Other duties as assigned.</li></ul>Working Conditions: <ul><li>Must be able to deal effectively with difficult residents.</li><li>Must be able to work in dirty, hot, cramped and otherwise uncomfortable areas.</li><li>Time will be spent walking all over the property, including up and down stairs.</li><li>Must be willing to work odd hours including nights and weekends (as needed).</li></ul>Physical Requirements: <ul><li>Must be able to perform all duties in a facilities environment that includes exposure to loud noises, temperature extremes, inclement weather conditions, airborne particles, vibration, hazardous materials.</li><li>Must be able to maneuver in small/confined spaces, stairs, ladders, etc.; requires stooping, bending, climbing, reaching, lifting, and carrying; working from ladders, and lifting carrying objects weighing up to 65 pounds.&nbsp;</li><li>Required to wear personal protective equipment and clothing when appropriate.&nbsp;</li><li>Must be physically fit and alert at all times.&nbsp;</li></ul> Qualifications Basic Qualifications: <ul><li>High School diploma or equivalent, with a technical certification or a minimum of 2+ years relevant work experience in facilities required.</li><li>Must have demonstrated experience in building operations, construction, maintenance, or facilities management</li><li>Broad knowledge of HVAC, plumbing, electrical and carpentry systems required along with familiarity with Building Automation Systems and work management systems desirable</li><li>Experience managing vendor/contract relationships preferred.&nbsp;</li><li>Must be detail oriented and have a good safety record, and the ability to take and follow directions intelligently.&nbsp;</li><li>Familiarity and ability to use common hand tools.</li><li>Strong time management skills.</li><li>Must have general computer skills including experience with, spreadsheets, word processing and email software packages (Microsoft Word, Excel, Access, Yardi, and Outlook).</li><li>Must demonstrate strong communication skills including phone, written, email, and in person. Must possess strong interpersonal skills, and the ability to work effectively in a fast-paced, customer-focused operations environment with multiple projects and priorities.&nbsp;</li><li>Professional demeanor, appearance and customer service experience are essential. Must have strong organizational skills working in a team environment with a proven ability to follow up with colleagues, vendors or residents and assume accountability for projects as well as work independently to see tasks through from start to finish.</li><li>Must be able to handle complex and confidential materials and information.</li><li>Must be willing to provide support to other locations as needed.&nbsp;</li><li>Customer service orientation, a high level of integrity, professional demeanor sensitivity to various interests, diplomacy, advocacy, self-confidence, and resourcefulness</li><li>Available as needed outside of normal business hours (evenings, weekends and/or holidays) for apartment turnover, snow removal and general building emergencies.</li><li>May be asked to participate in the Resident On-Call Program providing the need exists and the basic requirements and qualifications for participation are met.</li><li>Must have a valid Massachusetts driver’s license.</li><li>Willingness to pursue obtaining Class 2C License.</li></ul> Additional Information Standard Hours/Schedule: 40 hours per weekVisa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Identity, Criminal, Motor Vehicle Record, Drug Test, Employment, ReferencesOther Information: Emergency Status Designation: Critical#LI-SP1Work Format DetailsThis position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 053. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Property Operations Assistant

The Director of Data Strategy &amp; Institutional Analytics leads the college’s advanced research, data analytics, and decision-support functions. This role provides high-level technical expertise, data modeling, and critical analyses to support institutional planning, program improvement, accreditation, student success initiatives, and community impact evaluation. The position reports to the Executive Director of Institutional Effectiveness and Strategic Planning, and in concert with the Executive Director collaborates across academic and administrative units to generate actionable insights that inform strategic decision-making and continuous improvement.
&nbsp;
This position complements the Director of Institutional Research by serving as the college’s advanced analytics lead, responsible for deeper quantitative and qualitative research, improved data infrastructure, and forward-looking predictive and evaluative models.
&nbsp;
<h2>Essential Functions:</h2>
Advanced Analytics &amp; Research
<ul>
<li>Conduct complex statistical analyses, predictive modeling, and advanced data visualization to support institutional planning and program evaluation.</li>
<li>Collaborates with the Executive Director for the design and implementation of research studies evaluating student outcomes, enrollment patterns, workforce alignment, and community needs.</li>
<li>Develop models and dashboards that identify trends, risks, opportunities, and key performance indicators.</li>
</ul>
Decision Support &amp; Strategic Insight 
<ul>
<li>Translate complex data into clear, concise, and actionable insights for senior leadership, academic deans, and program chairs.</li>
<li>Provide analysis supporting strategic planning, resource allocation, enrollment management, equity initiatives, and grant development.</li>
<li>Assess institutional performance relative to peer institutions, regional and national benchmarks, and accreditation standards</li>
</ul>
Data Infrastructure &amp; Technology
<ul>
<li>Enhance data systems and processes to increase analytic capacity and quality.</li>
<li>Collaborate with IT on data architecture, warehousing, integrations, and automation of reporting workflows.</li>
<li>Select and maintain analytic tools, dashboards, and software to increase efficiency and insight generation.</li>
</ul>
Collaboration, Consultation &amp; Communication
<ul>
<li>Partner closely with the Director of Institutional Research to ensure alignment of reporting, compliance, and analytics functions.</li>
<li>Provide training, coaching, and consultation to faculty, staff, and administrators on data literacy and effective use of analytics.</li>
<li>Serve on college committees related to assessment, accreditation, planning, and student success.</li>
<li>In collaboration with the Executive Director, provides data and analysis for use by departments for the development and oversight of programs and services that result in enrollment, progression, retention, and graduation growth for the service area.</li>
</ul>
Quality Assurance &amp; Compliance Support
<ul>
<li>Ensure integrity, accuracy, and reliability of data used in analyses and reports.</li>
<li>Support compliance with accreditation and state/federal reporting by enhancing underlying data quality and interpretation.</li>
</ul>
<h2>Education, Training, and Experience</h2>
Required:
<ul>
<li>Master’s degree in Data Analytics, Statistics, Research Methodology, Social Science Research, Educational Research, Data Science, or related field.</li>
<li>5 years of demonstrated experience with advanced quantitative and qualitative research methods.</li>
<li>High proficiency in statistical software (e.g., R, Python, SPSS, SAS), data visualization tools (e.g., Power BI, Tableau), and database querying (SQL).</li>
<li>Experience conducting complex analyses and presenting findings.</li>
<li>Strong interpersonal, communication, and collaborative skills.</li>
</ul>
Preferred:
<ul>
<li>Experience in higher education or public-sector research</li>
<li>Knowledge of accreditation, program review, or institutional effectiveness practices.</li>
<li>Experience with predictive analytics, machine learning techniques, or data warehousing systems.</li>
<li>Familiarity with student information systems and ERP data structures</li>
</ul>
<h2>Knowledge, Skills, and Abilities</h2>
<ul>
<li>
Analytical &amp; Critical Thinking – Ability to conduct sophisticated analyses and derive meaningful insights.</li>
<li>
Technical Expertise – Mastery of analytic tools, programming languages, and data systems.</li>
<li>
Strategic Mindset – Ability to identify institutional opportunities and risks from data trends.</li>
<li>
Collaboration &amp; Influence – Skilled at building relationships and guiding teams toward data-informed decisions.</li>
<li>
Communication – Ability to convey complex data clearly to non-technical audiences.</li>
</ul>
<h2>Working Conditions</h2>
<ul>
<li>Standard office environment with typical sitting and computer use.</li>
<li>Travel to Columbia State centers, sites, and service area locations.</li>
<li>Varied work hours, including occasional evenings and weekends.</li>
</ul>
<h2>Titles Supervised</h2>
<ul>
<li>None</li>
</ul>
Hiring Salary Range:&nbsp;$63,400 – $79,240
This position is based at the Columbia, TN Campus.
&nbsp;
About Columbia State Community College:
As Tennessee’s first community college (established in 1966), Columbia State is committed to&nbsp;committed to student success both in and out of the classroom, as well as economic and community development in our nine-county service area.&nbsp;Columbia State is a member of the Tennessee Board of Regents.&nbsp;&nbsp;
&nbsp;
Columbia State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Vacation and Sick Leave</li>
<li>14 paid holidays</li>
<li>Medical, dental, vision and life insurance</li>
<li>Retirement plans</li>
<li>Optional 401K and 403B Deferred Compensation Plans</li>
<li>Educational benefits for the employee and their spouse and dependents</li>
</ul>
Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, disability, age, status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: Executive Director of Human Resources <a href="mailto:humanresources@columbiastate.edu" target="_blank">humanresources@columbiastate.edu</a> 1665 Hampshire Pike, Columbia, TN 38401 931-540-2501

Motlow State Community College


      Director of Data Strategy and Institutional Analytics
    

Join the Clean Energy RevolutionBecome a Learning Operations Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be the go-to expert for our enterprise Learning Management System (LMS). In this role, you will lead the design, implementation, and optimization of learning solutions that support leadership development, safety programs, compliance training, and system enhancements across the organization.You will leverage your expertise in SuccessFactors Learning to drive advanced analytics and reporting, ensuring data-driven decisions and compliance tracking. Additionally, you will manage procurement processes for training materials and vendor services and play a key role in planning and executing enterprise recognition events that foster engagement and culture. This position requires strong technical proficiency, analytical skills, and vendor management experience, with a direct impact on business unit and company-wide learning initiatives.&nbsp;As a Learning Operations Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Delivers technical trainings on a wide range of solutions areas/ technologies</li><li>Develops, designs, and ensures quality of training materials; performs in the capacity of Technical Instructional Design Lead</li><li>Utilizes knowledge of training methodologies to plan and facilitates development of training solutions that drive department or Operating Unit outcomes</li><li>Monitors and documents user outcomes, needs assessment and learning objectives</li><li>Supports the implementation of training programs, delivery plans and documentation of user outcomes</li><li>Collaborates with cross functional stakeholders to understand to examine existing software and system training materials, identify gaps and develop an organized approach to development of training resources</li><li>Contributes to the identification and design of the technical training curriculum, balancing the needs of different functions</li><li>Ensures feedback is incorporated into the design, development or facilitation of future technical training programs, and that training interventions align both learner experience and department/Operating Unit needs</li><li>Conducts analyses on program effectiveness, reporting to department or Operating Unit leaders on results</li><li>Provides input on documentation of programs, curriculum, and outcome objectives; provides oversight and guidance to less experienced team members</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience supporting technical training learning initiatives</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in Data Science, Computer Science, Information Systems, Human Resources or other related discipline</li><li>Experience administering and optimizing SuccessFactors Learning or similar enterprise LMS platforms, including configuration, integrations, and troubleshooting</li><li>Experience analyzing training data and generate actionable insights through advanced reporting and compliance tracking.</li><li>Experience designing and deploying learning programs, including leadership development, safety initiatives, and compliance training.</li><li>Proficiency in procurement processes, including vendor coordination, purchase order management, and cost negotiation.</li><li>Experience planning and executing large-scale corporate and recognition events, including vendor coordination, budgeting, logistics, and on-site support to deliver seamless experiences aligned with organizational culture and engagement goals.</li><li>Excellent problem-solving skills to resolve complex LMS issues related to eLearning content, data integrity, and user experience.</li><li>Strong organizational and documentation skills to maintain audit-ready records and ensure adherence to company policies</li><li>Exceptional organizational, project management, and time-management skills with the ability to adapt to changing priorities and deliver results under pressure.</li><li>Strong communication and negotiation skills with proven ability to collaborate effectively with senior leadership, vendors, and cross-functional teams to drive solutions and achieve consensus</li></ul>Additional Information&nbsp;<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Learning Operations Senior Specialist

<h4>Summary of Position</h4>The Manager, Channel Programming and Planning (SVOD and FAST) is responsible for shaping and executing the programming vision across streaming platforms. This role curates dynamic, audience-driven content lineups that reflect each channel’s unique voice and brand identity. Working at the intersection of creativity and analytics, the Manager strategically selects and merchandises titles to drive engagement, retention, and growth.Partnering closely with Research, Marketing, Creative, Partner Relations, and Operations, this role ensures each channel delivers a cohesive and compelling viewer experience. The ideal candidate combines a passion for storytelling with a deep understanding of audience insights, platform strategies, and emerging trends in the evolving SVOD and FAST landscape.<h4>Responsibilities</h4><ul><li>Curate standout programming lineups that align with each channel’s voice, audience, and brand promise.</li><li>Analyze content avails to strategically select titles that drive engagement and viewer retention.</li><li>Merchandise content for maximum impact, from themed stunts and marathons to tentpole events and seasonal spotlights.</li><li>Collaborate with Partner Relations to position channels for optimal platform visibility and promotional opportunities.</li><li>Partner with Research to track performance, interpret audience insights, and evolve programming strategies accordingly.</li><li>Stay ahead of content trends, audience behavior, and competitive programming in the SVOD and FAST landscape.</li><li>Develop programming calendars that balance data-driven strategy with creative instinct.</li><li>Work cross-functionally with Marketing, Creative, and Operations teams to bring channel strategies to life.</li><li>Ensure each channel maintains a consistent, compelling, and on-brand viewer experience across platforms.</li><li>Contribute ideas that elevate the overall programming vision and help grow audience reach and watch time.</li></ul><h4>Qualifications and Skills</h4><ul><li>5+ years of experience in channel programming, content planning, or scheduling within television, SVOD, or FAST environments.</li><li>Proven ability to curate and merchandise content lineups that drive engagement, retention, and audience growth.</li><li>Strong analytical skills with experience using data and performance insights to guide programming strategy.</li><li>Deep understanding of streaming platform ecosystems, content metadata, and scheduling workflows.</li><li>Creative sensibility with an instinct for audience trends, storytelling, and brand alignment.</li><li>Exceptional communication, organization, and collaboration skills; comfortable working cross-functionally with Marketing, Creative, Research, and Operations teams.</li><li>Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and long-term strategic focus.</li></ul><h4>About Lionsgate</h4>Lionsgate (NYSE: LION) is one of the world’s leading standalone, pure play, publicly traded content companies. It brings together diversified motion picture and television production and distribution businesses, a world-class portfolio of valuable brands and franchises, a talent management and production powerhouse and a more than 20,000-title film and television library, all driven by the studio’s bold and entrepreneurial culture.<h4>Business Unit Overview</h4>Lionsgate Television Lionsgate's Television Group is a leading supplier of premium programming to buyers around the world. With a rich history of acclaimed television series such as Mad Men, Weeds, Nurse Jackie, Orange is the New Black, Nashville and The Studio, Lionsgate Television series have earned 396 Emmy Award nominations and 47 Emmys. Lionsgate's Television Group includes nearly 100 series spanning 40+ networks from Lionsgate Television, Lionsgate Alternative Television, Lionsgate Worldwide Television Distribution, 3 Arts Entertainment and Debmar-Mercury.<h4>Our Benefits</h4><ul><li>Full Coverage – Medical, Vision, and Dental</li><li>Work/Life Balance – generous sick days, vacation days, holidays, and Impact Day</li><li>401(k) company matching</li></ul><h4>Compensation</h4>$85,000 - $90,000<h4>EEO Statement</h4>Lionsgate is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Lionsgate will provide reasonable accommodations for qualified individuals with disabilities. Lionsgate will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law. &nbsp;

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