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Join the Clean Energy RevolutionBecome a Business Operations Analysis Senior Specialistat Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll provide support for new offerings, rates, and energy management tools for our 5 million customers. The individual is responsible for employing advanced analytics and tools to achieve project management goals. The successful candidate will provide analytical support to the Pricing Implementation Team in the design, development, and implementation of significant pricing initiatives, including rate comparisons. They will work closely with project managers on data requests and ad-hoc requests to address emerging issues. They will analyze ad-hoc output data to achieve project objectives and will use recurring reports to maintain dashboards. This position will also manage several memorandum accounts. The position will update cost forecasts, track actual and projected spend, reconcile discrepancies, as well as develop and enforce processes and procedures to maintain compliance. The successful candidate will need to work with stakeholders across the company to help provide them with assumptions so that forecasts can be calculated. This position will be responsible for providing write-ups of budget progress and budget forecasts in conjunction with filings, data requests, and quarterly and monthly reports as they arise. This role is also expected to identify areas of concern (overspend/underspend) and resolve those issues. As a&nbsp;Business Operations Analysis Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Provides reporting on key metrics related to major programs and initiatives</li><li>Develops, produces, and tracks key metrics through automated processes and KPI dashboards</li><li>Monitors the creation and storage of documentation and records for use in project monitoring, ensuring accuracy and completeness in order to track project/program costs, resources, schedules, and status for management review</li><li>Delivers data analysis and business intelligence reports, including complex requests with high internal and external visibility or special requests, such as audits</li><li>Coordinates research efforts on various topics to ensure timely information is gathered which can form the basis for decision making on organization priorities and needs</li><li>Contributes to process improvement and refinement efforts of department and/or Operating Unit</li><li>Develop and maintains systems/tools to facilitate work processes, records management, and communications in support of Business Operations analysis</li><li>Develops and reports on key performance indicators to measure efficiency and effectiveness of projects and programs</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience performing business operations analysis.</li></ul>Preferred Qualifications<ul><li>BA/BS Degree in Business, Economics, Marketing, or related discipline</li><li>Experience with business analysis involving identifying and shaping analytical project needs and metrics, identifying trends, and arriving at solutions rooted in information</li><li>Experience working with large datasets (e.g., containing data for several hundred thousand accounts)&nbsp;</li><li>Advanced experience with analytical tools such as Excel, Access. This includes using pivot tables</li><li>Experience using advanced analytical tools such as SAS, Power BI</li><li>Experience with budgets including forecasting, reconciliation, accruals, etc.&nbsp;</li><li>Experience with customer-facing activities, projects or processes that directly impact customer satisfaction</li><li>Experience in a regulated environment, including involvement in regulatory and legislative interpretation and drafting verbiage for regulatory filings.</li><li>Experience developing presentations and reports that synthesize complex information into concise messages.</li><li>Demonstrates strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. </li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Business Operations Analysis Senior Specialist

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description Reporting to the Director of Financial Planning &amp; Analysis, this position is responsible for advanced analytical reporting, and financial operations for a portfolio of Units within the Office of the President &amp; Provost Finance &amp; Admin (OPP) operations. Working as a collaborative and constructive partner, this position provides guidance for monitoring, and compliance, including the analysis and review of financial performance and year- end results. The Assistant Director of Financial Administration and Operations supports the OPP Finance &amp; Admin office mission most effectively by working closely with Unit administrators, consolidating, and summarizing data, producing financial reports, presenting recommendations, and assisting with organization-wide analysis, and training development.Core Duties<ul><li>Financial Operations – Perform central accounting functions including capital project oversight, payroll approvals, space management, procurement, reimbursements, or other functions; serve as the Asset manager overseeing all functions of the Oracle asset system; oversee access to financial systems, providing training as needed; identify operational challenges; research and implement solutions.</li><li>Financial Analysis and Reporting – Prepare complex financial reports using query tools and University reporting systems and systematically develops, validate, and distribute reports to appropriate stakeholders; assist with the month-end and quarterly closing processes, reconciliation and reporting requirements; manage quarterly accruals, journal entry inventory, processing, review, and approval.</li><li>Internal Controls – Maintain a strong internal control environment through review, analysis, revision, and documentation of policies and processes; oversee existing SAS 115 initiatives to ensure compliance with internal and external audit requirements (e.g., Financial Close controls, Payroll controls, Endowment Gift Spending controls, Fixed Assets, Accounting controls, Journal Entry review).</li><li>Compliance – Ensure financial compliance with university policies and procedures, audit and accounting disclosure requirements, and applicable legal rules and regulations; assist with audit and tax compliance requests, and financial statement attestation.</li><li>Provide guidance, management, and oversight of one or more financial functions. May develop and manage budget(s)</li><li>Representation - Represent OPP on University committees as needed.</li><li>Responsible for training and development and the promotion of an inclusive and innovative work environment</li><li>Conduct ad-hoc analysis and special projects as needed.</li></ul> Qualifications Candidates MUST meet the following basic qualifications to be considered for this role:<ul><li>Bachelor’s degree or equivalent work experience required</li><li>A minimum of 7 years relevant work experience</li><li>Supervisory experience</li></ul>Additional Qualifications and Skills: <ul><li>MBA or Master’s degree in relevant field</li><li>Knowledge of Microsoft Office Suite, advanced Excel skills</li><li>Knowledge of advanced financial operations principles</li><li>A collaborative working style with excellent interpersonal, consultative and problem-solving skills</li><li>Ability to work independently and as part of a team in a fast-paced, deadline-driven environment</li><li>An openness to learning and developing new approaches</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Harvard University requires pre-employment reference and background screenings:&nbsp;Identity, Education, Criminal, Credit</li><li>Other Information:<ul><li>This position has a 3-month orientation and review period.&nbsp;</li><li>Candidates selected for further consideration may be required to submit additional materials and/or complete assessments or presentations as part of the hiring process.</li></ul></li></ul>#LI-EP1Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Assistant Director of Financial Administration and Operations

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Summary:This role is accountable for strategic and functional leadership of a team responsible for accurate and timely Managed Care Commercial and Medicare Part D rebate processing and payments, data stewardship and compliance in connection with matrix team’s financial reporting (GTN, projections and budgets) as well as all aspects with evaluating implications of and reporting Managed Care data required for U.S. and Puerto Rico government pricing calculations.Responsibilities:<ul><li>Lead and develop a team responsible for systems and processes that collect, process, monitor and use Managed Care data for financial, business or government pricing calculation purposes including but not limited to: rebate payments, GTN, projections, budgets, AMP, ASP, BP estimate, BP true-up, BP modeling of contingent/portfolio agreements, legal requests, SOX compliance, deal analytics, contract performance analytics and ad hoc data analytics</li><li>Partner with other BMS functions to assist them in understanding all potential implications of various rebate deal structures</li><li>Develop and maintain processes to estimate implications of contingent and portfolio rebate deal structures to inform business, financial and government pricing calculation</li><li>Review and approve the monthly and quarterly Managed Care processes that support government pricing calculations including collaboration with legal colleagues to monitor the latest government contracting and reporting requirements, and ensure Managed Care government pricing calculation implications are identified and considered</li><li>Serve as lead and provide guidance to the team to operationalize the BMS 340B strategy for Managed Care Rebate Operations and understand broader 340B landscape</li><li>Lead team and work collaboratively with other internal and external partners on PBM conflict/dispute resolution</li><li>Provide oversight for various aspects of external vendor contract negotiations, service level performance, system enhancements, system controls, and issue resolution</li><li>Ensure maintenance of appropriate departmental SOPs and work with internal and external auditors and team to ensure SOX compliance of rebate processing and appropriate categorization of Managed Care data for financial forecasting and government pricing calculations</li><li>Provide oversight for team and coordinate with Treasury for Manufacturer Discount Program (formerly Coverage Gap Discount Program) administration and payment responsibilities</li><li>Champion process improvement initiatives as required</li><li>Lead the team in the implementation and testing of Managed Care rebate systems (REACT$ and vendor interfaces)</li><li>Lead and assist with special projects as required (IRA, Legal requests, dispute resolutions, etc.)</li><li>Drive digital transformation by identifying opportunities to automate pricing processes and implement scalable digital tools</li><li>Champion process innovation by evaluating current pricing practices and recommending digital enhancements to improve efficiency and accuracy</li></ul> Qualifications:<ul><li>Bachelor’s degree in an analytical, financial, or business-related program or the equivalent</li><li>A minimum of 10 years of experience in the pharmaceutical/healthcare industry related to Managed Care</li><li>Experience with governmental pricing, bundled sales arrangements, financial processes, SAP and GTN systems and methodologies is required</li><li>Strong technical/functional skills and an ability to motivate, develop, and lead others as a player/coach</li><li>Possess strong interpersonal, communication and consensus building skills </li><li>Proven history of leadership and experience with direct responsibility for supervising others</li><li>Strong analytical skills and ability to think strategically about the impact of various contracting approaches and government regulations</li><li>Firm understanding of the healthcare marketplace with a strong business acumen, including a solid understanding of the way various channels and customer types make money and create value</li><li>Demonstrated ability to drive execution of key initiatives and meet all deadlines</li><li>Proven ability to prioritize and work effectively in a fast-paced, dynamic environment</li><li>Demonstrate critical thinking and business acumen to data reporting and compliance</li><li>History of highly ethical and compliant behavior</li><li>Proven ability to coach and network across a broad matrix organization to form strong, productive partnerships</li><li>Must have strong attention to detail and reviewing skills for information prepared both by the team and/or submitted to the team with strict attention to controls and consistency with established processes</li><li>Works comfortably within a matrix team environment providing oversight and guidance</li><li>Proficiency with SOX controls, spreadsheet analysis, database management, and data delivery are required</li><li>Strong written and oral communication skills and the ability to communicate effectively with all levels of the organization</li><li>Demonstrated experience leveraging and/or implementing, AI-driven insights and digital tools to enhance customer engagement strategies, optimize HCP/patient experience, and drive data-informed commercial decision-making</li><li>Experience with process automation technologies (e.g., RPA, workflow automation tools, or scripting) is highly desirable</li></ul>#LI-HybridIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Madison - Giralda - NJ - US: $203,630 - $246,757&amp;#xa;Princeton - NJ - US: $203,630 - $246,757 &amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Director, Managed Care Rebate Operations

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Responsibilities:<ul><li>Have deep knowledge of the RWD ecosystem inside and external to BMS' platforms and collaborate with RWD researchers and vendors to understand uses, needs and problems with data assets and partners and enable broad use of RWD.</li><li>Have a deep understanding of the compliance landscape (HIPAA, GDPR, contractual agreements, etc.) and provide training and consultative support to all RWD users on matters of data usage, privacy and access.</li><li>Lead HYD-based RWDS Enablement team (dotted line) to fully support execution of contracts and related platforming and monitoring activities.</li><li>Shape and lead the BMS RWD Enablement Council to advance RWD use and maintain transparency on RWD legal matters.</li><li>Lead contracting and data onboarding for RWD across multiple enabling functions (BI&amp;T, Legal, Strategic Sourcing +) on behalf of RWD users across BMS.</li><li>Understand and administer SOP 3r (Real-world Data); track compliance and manage audits.</li><li>Implement AI-enabled solutions across RWD Enablement business processes to improve effectiveness and efficiency of the capability</li><li>Partner with Data Products team to enable all appropriate security and training required by contracts; ensure data platforming conforms with relevant requirements globally; ensure data is de-platformed in accordance with contracts.</li><li>Partner with RWD Strategy counterparts to manage the RWD budget and make recommendations on future contracting goals as business priorities change.</li><li>Partner with BI&amp;T and business stakeholders to maintain an up-to-date, searchable, metadata-driven data catalog, creating visibility and knowledge sharing about all RWD assets.</li><li>Communicate effectively about RWD Enablement capabilities, results / updates, recommendations through written, oral and presentation formats.</li><li>Lead data strategy business enablement work streams to meet business objectives.</li><li>Educate business partners on compliant RWD use and organize training from data partners for RWD user community</li><li>Leverage AI and other tools to evolve Enablement processes</li><li>Support strategy engagement with data partners on RWD licensing and support all RWD contracting initiatives required by SOP</li></ul>Qualifications:<ul><li>EDUCATION: Bachelor's degree required; Advanced degree preferred</li><li>YEARS OF EXPERIENCE: Minimum of 7 years of relevant experience including a minimum of 2 years of in-depth knowledge of real-world healthcare data and use cases across R&amp;D and / or Commercial functions</li><li>Experience collaborating with data vendors / suppliers; real-world data contracting experience is&nbsp; preferred</li><li>Understanding of data platform environments including cloud and hosted; 5+ years preferred</li><li>Experience managing budgets desired</li><li>Management consulting (strategy) experience; 2+ years preferred</li></ul>Required Skills:<ul><li>Deep knowledge of data privacy regulations including HIPAA, GDPR and others</li><li>Thorough understanding of RWD sources and uses for research / analytical purposes</li><li>An innovation mindset that looks at everything from Enablement processes to RWD use cases with a perspective of evolution, compliant change and future readiness</li><li>Experience with technical data management and contracting teams like IT, Legal, Procurement and vendors / suppliers.</li><li>Strong attention to details with a quality-focused mindset</li><li>Consultative approach to problem-solving with creative and innovative outlook</li><li>Experience leading organizational change and executing contracting, platforming and training activities</li><li>Understanding of databases, platforms and research applications</li><li>Proven communication and presentation skills that enable concise, effective communication with senior-level decision makers</li><li>Passion for learning and growing your career with cutting-edge pharmaceutical organization</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Remote - United States - US: $197,800 - $239,681&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Director, RWD Strategy Enablement

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul>Commission based role estimated between $3k - $12k a month<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sales Retail Associate - House of Imports Mercedes Benz

<h3></h3><h3>Job Description:</h3>The RoleThe Service Consultant is an integral member of the business unit. To be effective, you will uncover client needs and opportunities by proactively developing a deeper understanding of client goals and challenges. With this understanding of your client’s businesses, you’ll identify and implement strategic solutions that influence positive outcomes the business partner. You will manage the client’s product portfolio and work directly with Product colleagues. Together, you ensure clear priorities and deliver efficient business value.With your knowledge and commitment, you will become a collaborative and resourceful member of our regional team, sharing best practices, and driving successful regional results. In your role you will be asked to present to management of both Fidelity Fund &amp; Investment Operations (FFIO), Business Partners, and other key stakeholders across the firm as it relates to the strategic objectives and key initiatives. Within the Relationship Management Team this role will report to the Vice President, Relationship Management.<h3></h3>To be successful in this role, you will have experience working within a major enterprise, being entrepreneurial and scrappy, and building new relationships and partnerships.<ul><li>5+ years of relevant work experience in the financial services industry, particularly in relationship management or client support</li><li>Bachelor’s degree or equivalent experience required</li><li>Prior entrepreneurial experience and/or panel management experience desirable</li><li>Solid understanding of financial services, advisory business models and the accompanying ecosystem that supports these advice business models, or ability to build that knowledge quickly</li><li>Proven success developing and managing networks and cooperative efforts internally with other business units in a complex organization</li><li>Strong team orientation</li><li>Experience partnering on cross-functional project teams to achieve a desired outcome</li><li>Demonstrated ability to operate independently across a matrixed organization while supporting a key initiative</li></ul><h3></h3><h3>The Expertise and Skills You Bring</h3><ul></ul><ul><li>Main contact for Change the Business requests and owner of the clients Product Portfolio</li><li>Partner with Relationship Manager to initiate strategic business discussions with clients</li><li>Natural curiosity and passion for improving day-to-day experience of both associates and customers</li><li>A citizen-developer mindset with experience using technology to solve everyday business problems</li><li>Ability to cultivate collaborative relationships and form effective working partnerships</li><li>Background in developing and applying strategy crafted to effect a change in behavior across a large organization preferred</li><li>Comfort with storytelling in front of large and/or executive level audiences</li><li>Excellent verbal and written skills with proven ability to champion recommendations and influence decisions at all levels of management</li><li>Experience in creating and implementing project plans while prioritizing multiple tasks at the same time</li><li>Commitment to hitting deadlines and strong aptitude for prioritization and time management</li><li>Proven consulting skills</li><li>Proficiency in Salesforce, Tableau, Excel, Jira, Jira Align a plus</li><li>Conducts backlog grooming and prioritization discussions with business partners</li><li>Help to identify viable solutions and owners to business partners problems</li><li>Escalation point for Tribes for requirements</li><li>Create reporting and provide product portfolio updates in BP Relationship Meetings</li><li>Working with the client to prioritize requests accurately</li><li>Analyzing data/information to advise priorities, decisions and build a point of view to share with your clients</li><li>Monitoring successful execution of solutions and act as an advocate for your clients in order to keep initiatives on track</li><li>Monitoring client satisfaction</li></ul><h3></h3>Note: Fidelity will not provide immigration sponsorship for this position. The TeamThe Relationship Management team provides relationship and service management for 32 internal Fidelity business partners and 6 external custodian banks that are servicing Fidelity fund assets. The team plays a critical role in the overall Fidelity Fund &amp; Investment Operations (FFIO) operating model of working with Operations and Product teams to deliver on key priorities and provide a great customer experience for all of FFIO services.<h3></h3><h3>Certifications:</h3><h3></h3><h3>Category:</h3><h3></h3>Client Service OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior Manager, Service Consultant

The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.</li><li>Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.</li><li>Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.</li><li>Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.</li><li>Stock incoming inventory in the correct location.</li><li>Maintain the parts department in clean and orderly manner.</li><li>Provide customers with needed information and offer additional sales opportunities.</li><li>Create and maintain merchandising display to promote product sales.</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>How will I know if I am successful?</h2><ul><li>The performance of a Parts Retail Sales Associate is measured by achieving:</li><li>Achieve Parts Sales Targets</li><li>Achieve Customer Satisfaction Targets&nbsp;</li></ul><h2>What are the requirements for this job?</h2><ul><li>Requires one (1) year or more as an automotive Parts professional.</li><li>High School diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>One year of experience in an automotive parts department.</li><li>One year of sales experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Audi South Orlando - Level 3 Parts Associate

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate eComPhone - USA Fort Myers

The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>How will I know if I am successful?</h1><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>What are the requirements for this job</h1><ul><li>High School diploma or equivalent</li><li>3+ years experience as an automotive technician</li><li>ASEs A6 and A1, A3 and A8 preferred</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Diag tools provided, but must have own additional tools</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>What are the opportunities for career growth?</h1><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul>The compensation for this position starts at $18.00 per flat rate hour based on experience and education.&nbsp;Acura, Alfa Romeo, Audi, BW, Bentley, Buick, Cadillac, Chevy, Chevrolet, Chrysler, Dodge, Fiat, Ford, GM, GMC, Genesis, Honda, Hyundai, Infiniti, Jaguar, Jeep, JLR, KIA, Land Rover. Lexus, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagon, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Service Department, Fixed Ops, Fixed Operations, Customer Care, After-Sales, After Sales, Service Drive, Service Lane, Express Lane Advisor, Service Writer, Service Advisor, Service Warranty, Auto Repair Shop, Auto Maintenance, Estimator, Sales Advisor, Customer Service Advisor, ASE, Factory Certified, Manufacturer Certified, ICAR, CDK, ADP, X-time, DealerSocket, Dealership, CRM, Arapahoe Motors, McDonald Automotive, CarMax, Asbury, Holman, Murphy-Hoffman, Murphy Hoffman, Larry Miller, Larry H. Miller, Avalanche Harley-Davidson, Avalanche Harley Davidson, HM Brown &amp; Assoc, Groove, Phil Long, Lexus of Colorado Springs, Enstrom Candies, Ken Garff, Automotive tech, Automotive technician, Auto tech, Mechanic, Shop foreman, automotive trainer, factory trainer, vehicle repair, car sales, automotive sales, ASM, Automotive technician, auto tech, Service Technician, Service Tech, Mechanic, Line Technician, Master Technician, A Tech, B Tech, C Tech, A-Tech, B-Tech, C-Tech, GST, General Service Tech, Maintenance Technician, Lube Tech, Oil Change, Alignment Technician, Suspension Technician, Tire Tech, EV, EV Tech, 91B, mobile mechanic, electric vehicles, transmission technician, deisel, diesel<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Skilled Automotive Diag Tech | AutoNation USA Corpus Monday-Friday work schedule

As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

1,312 Procurement / Operations Jobs