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<p><strong>Join the Clean Energy Revolution</strong></p><p>Become a&nbsp;<strong>Network Operations Center (NOC), Senior Specialist</strong>&nbsp;at Southern California Edison (SCE) and build a better tomorrow. In this role, you’ll be a member of the 24/7 NOC team responsible for monitoring and first call response of critical IT infrastructure supporting the electrical grid and corporate environment. &nbsp;You will bring your professional experience working in a 24/7 NOC environment, applying industry standard tools, diagnostics, communication, tracking issues and documentation for fault detection, response and resolution to meet or exceed SLAs. &nbsp;You are a technical professional that is comfortable communicating complex technical information to technical and non-technical staff, at all levels, including senior management. &nbsp;We’re looking for a team member that is comfortable in operating in a fast-paced environment, embraces diverse team dynamics, and will know how to handle changing priorities.</p><p>As a&nbsp;<strong>Senior Specialist</strong>, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?</p><h4><b>Responsibilities</b></h4><ul><li>Analyzes existing security systems and makes recommendations for changes or improvements</li><li>Prepares reports and action plans in the event of a security breech </li><li>Ensures regular penetration testing is completed and any findings are remediated in a timely manner</li><li>Assists security team by completing tasks of low to medium complexity for projects of various size and scope as assigned by information security leadership</li><li>Creates, revises, and maintains high quality written process documents, methods of procedure, knowledge base articles, flowcharts</li><li>Monitors day-to-day security logs and traffic and analyzes for network attacks or intrusions</li><li>Participates in rollouts of threat and vulnerability management solutions across various business entities; assists program leader with documentation, testing, and validation of deployed scanning solution</li><li>Identifies and manages risk to ensure that risks are mitigated, and problems resolved, in relation to meeting relevant commitments</li><li>Reviews policies and procedures for compliance with applicable standards and to identify areas of improvement for finding remediation</li><li>Maintains cybersecurity procedures and processes as assigned</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4><b>Minimum Qualifications</b></h4><ul><li>Five or more years of experience in information technology, information security and/or cybersecurity.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Experience with managing and troubleshooting complex corporate networks including wired and wireless environments.</li><li>In-depth knowledge of network security practices, including hands-on experience with firewalls and Network Access Control (NAC) systems, particularly with Forescout.</li><li>Experience with managing servers, virtual machines, and/or Kubernetes clusters.</li><li>Proficiency with IT Operations monitoring and observability tools such as Dynatrace, Cisco DNA Center (DNAC)/Catalyst Center, Netscout nGeniusONE, Grafana, Prometheus, and/or Splunk.</li><li>Industry certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), CompTIA Network+, Nokia Network Routing Specialist (NRS), Certified Information Systems Security Professional (CISSP), or Palo Alto Networks certifications.</li></ul><p><strong>Additional Information</strong></p><ul><li>This position’s work mode is&nbsp;<strong>on-site</strong>. The employee will report to an SCE facility or in the field location.&nbsp; Further details of this work mode will be discussed at the interview stage. </li><li>The work mode requires the candidate to be able and willing to work all shifts including weekends and holidays as needed to support a 24/7 operation.&nbsp;</li><li>Available work locations for this position are: Alhambra or Irvine</li><li>Visit our Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li></ul><ul><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li></ul><ul><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li></ul><p><strong>About Southern California Edison</strong></p><p>The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.</p><p>Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.</p><p>We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.</p>

Southern California Edison

Network Operations Center, Senior Specialist

<p><strong>Join the Clean Energy Revolution</strong></p><p>Become a <strong>Field Supervisor</strong>&nbsp;at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll supervise a team of construction/ maintenance line crews and a troubleman focusing on construction activities. This person will be an inspirational leader taking ownership in the safety of crew members. This person will inspire crews to work safely and effectively, provide direction to crews on the execution of work order plans, and strategically structure work activities within their work unit to optimize safety, productivity, and cost efficiency. This position will report directly to the District Manager.&nbsp;<br><br>As a <strong>Field Supervisor</strong>, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?</p><h4><b>Responsibilities</b></h4><ul><li>Supervises line crews, troublemen, and streetlight repairmen in day-to-day operations and assignments, ensuring crews adhere to safety policies and procedures in all applicable areas</li><li>Resolves operational issues promptly and effectively and leads the team to implement corrective actions</li><li>Conducts field visits and observations to monitor job progress, corrects unsafe working conditions in the field as they may arise, and inspects job sites to validate work meets standards</li><li>Addresses in-field employee disputes and adjusts crew schedules and priorities as site and employee needs change, monitoring workload to ensure effective resource utilization</li><li>Verifies accuracy of overall records, crew timesheets, and work order documentation </li><li>Provides mentoring, leadership, training, and development to employees, building effective relationships and delivering coaching and feedback</li><li>Interacts with customers, city officials, and other external agencies to complete work and adhere to project timelines</li><li>Optimizes crew cost efficiency, managing  overtime and crew size as well as accurate tailboarding</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4><b>Minimum Qualifications</b></h4><ul><li>Two or more years in an electric utility performing or supervising in planning, design, construction, maintenance, standards &amp; development, system operations, field operations, engineering, or construction project management</li><li>Possess&nbsp;a valid Class C Driver's License.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Experience and knowledge of the collective bargaining agreement.</li><li>Experience with the Workit electronic work order system.</li><li>Experience working as a Troubleman or E-Crew Foreman.</li><li>Five or more years of combined experience performing and/or supervising activities related to the design, construction, and maintenance, and/or scheduling activities associated with the electric distribution system.</li><li>Experience leading cross-functional teams or bargaining unit personnel including, applying the IBEW collective bargaining agreement.</li><li>Experience overseeing or executing medium to large construction projects with underground and overhead construction, maintenance and operation of the electrical distribution system and associated regulatory requirement, including environmental regulations, safety policies and procedures, and hazardous waste management.</li><li>Experience reviewing work and leading the execution of work to ensure on schedule completion.</li><li>Experience and ability to plan and prioritize projects, including managing multiple simultaneous projects and identifying/ allocating resources to ensure project timelines are met.</li><li>Experience applying GO95, GO128, GO165 and Accident Prevention Manual rules.</li><li>Experience and ability to effectively lead others by building strong working relationships with employees, adapting leadership style to a variety of employees, identifying developmental needs, and delivering coaching and mentoring.</li><li>Experience and ability to effectively communicate with internal departments, customers, and union personnel.</li></ul><p><strong>Additional Information</strong></p><ul><li>This position’s work mode is&nbsp;<strong>on-site</strong>. The employee will report to an SCE facility or in the field location.&nbsp; Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>The primary work location for this position is Westminster, CA (Orange Coast Service Center). However, the successful candidate may also be asked to work for an extended amount of time throughout the SCE service territory.</li><li>Position will require up to 75% traveling and being out in the field throughout the SCE service territory. A company vehicle will be provided during work travels.</li><li>Relocation does not apply to this position.</li></ul><p><strong>About Southern California Edison</strong></p><p>The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.</p><p>Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.</p><p>We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.</p>

Field Supervisor

<p><b>Salary Range:&nbsp;</b>&nbsp;$117,509.00&nbsp;(Min.) -&nbsp;$152,762.00&nbsp;(Mid.) -&nbsp;$188,015.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Manager, Category Management and Procurement manages and leads the implementation of the overall category management and procurement processes for multiple categories and commodities. The position manages continuous improvement of the L.A. Care source-to-pay process. The Manager works closely with the Chief Procurement Officer and other senior management and cross-functional teams in developing and executing category plans and all related procurement and activities. </p><p>The Manager is an expert on all category management, procurement, and relationship management requirements and processes.&nbsp; The position leads and provides consultation to other cross-functional teams with executing cost reduction and related activities across the enterprise. The Manager ensures that the team's collective efforts increase value (service and monetary), decrease request for proposal (RFP), vendor contract cycle time, and increase customer service in support of optimizing L.A. Care operations. This position will interface senior management and senior level vendor contacts.&nbsp; </p><p>The position manages all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct reports.</p><h4>Duties</h4><p>Manages the overall category management and procurement process to ensure high-value execution and integrity of all vendor relationships, pricing and contracts within L.A. Care source-to-pay. Develops requirements that will leverage and optimize the source-to-pay system(s). Ensures accurate vendor records and pricing with corresponding executed RFx/contracts; optimized process for proper source-to-pay system maintenance; proper procedures to ensure accurate reports, training program and materials.&nbsp; </p><p>Manage staff, including, but not limited to: monitoring of day to day activities of staff, monitoring of staff performance, mentoring, training, and cross-training of staff, handling of questions or issues, etc. raised by staff, encourage staff to provide recommendations for relevant process and systems enhancements, among others.. Effectively trains staff to ensure they are equipped with up-to-date category management and procurement process and policy, and support staff in all aspects of category management and procurement. Provides guidance, instruction, and requirements to staff and supports in trouble shooting issues.</p><p>Manages complex projects, engaging and updating key stakeholders, developing timelines, leads others to complete deliverables on time and ensures implementation upon approval. Leads Vendor Selection Process/Request for RFxs and negotiations on select high value vendor contracts from cross-functional teams and provides consultative expertise to the team on other vendor RFxs. </p><p>Plans and implements systems and procedures to maximize operating efficiency and achieve strategic priorities.</p><h4>Act as a subject matter expert (SME) for cross-functional teams on proper category management and procurement execution that balances risks and flexibility.&nbsp; Ensures end-to-end source-to-pay process complies to L.A. Care policies while incorporating best practice for effectiveness, efficiency, and better customer service. Implements end-to-end category management and procurement procedures that are compliant to L.A. Care policies and that meet L.A. Care's objectives. Ensures that category management and procurement procedures and training materials compliment procurement processes.</h4><h4>Duties Continued</h4><h4>Liaisons with the L.A. Care legal department to develop effective contract processes, tools, and standard procedures while leveraging the contract management system to its fully extent possible. Responsible for safeguarding the acceptable contract clauses, language, templates, and tools pre-approved by the legal team. </h4><h4>Leads and facilities formal meetings with senior internal staff in developing strategic and tactical plans for category management, vendor relationship management, savings opportunities and/or RFx/contracting strategies that allow L.A. Care to function more effectively. Performs vendor contract inventory analysis and reports that include contracts expirations, contract spend, and other data for L.A. Care Officer review and that will feed into category management and procurement plans for potential Request for Quotes (RFQs)/Requests for Proposals (RFPs) and vendor consolidation opportunities as well as better management of vendor compliance to contracts. </h4><h4>Performs other duties as assigned.</h4><h4>Education Required</h4>Bachelor's Degree in Accounting, Finance Economics, Business or Related FieldIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Business or Related Field<h4>Experience</h4><p><b>Required:</b></p><p>At least 6 years of related experience in assigned categories contract lifecycle management for services related categories and commodities. </p><p>At least 4 years of experience in leading, supervising, and/ or managing staff, whether directly or indirectly.</p><p>Experience drafting, negotiating, red lining, finalizing and managing complex supplier agreements for a wide variety of goods and services.</p><h4>Skills</h4><p><b>Required:</b></p><p>Strong legal and business acumen with demonstrated ability to manage complex negotiations and relationships.</p><p>Effective communications and presentation skills required.</p><p>Able to or provide direction to team members to execute category management, procurement, and contract efforts with outside vendors.</p><p>Ability to negotiate and manage relationships and contracts with outside vendors that are in the best interests of L.A. Care.</p><p>Tactful, diplomatic in implementing new processes, procedures, and systems across L.A. Care and be able to convince staff and management why changes are needed.&nbsp; </p><p>Skilled in incorporating change throughout companies.</p><p>Must be proactive, resourceful, and able to find alternative solutions to deliver results.</p><p>Demonstrated ability to communicate, problem solve, and work effectively with business, procurement and legal professionals.</p><p>Ability to be consultative to Procurement and L.A. Care staff on developing the best category management and strategic sourcing (including contract) options.</p><p>Excellent organizational skills with the ability to manage multiple projects.</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Skills Continued:</b></p><p>Strong internal stakeholder management skills: capacity to listen, build trusting relationships in all levels of the organization, understand and capture stakeholder's needs and deliver effective solutions.</p><p>Good knowledge of legal environment related to purchasing contracts and framework agreements.</p><p>Strong analytical and problem solving skills, with keen understanding of relevant cost drivers.</p><p>Demonstrated ability to select, manage, develop and coach others.</p><p>Excellent written and verbal communication skills in order to secure most favorable terms, prices and/services levels and contract terms.</p><p>Persuasion Skills: Effective negotiator who exhibits high levels of personal integrity and honesty. Skill in planning and coordinating vendor visits and negotiations, and comprehensive knowledge of market conditions. Understanding of the flow and accounting requirements to facilitate document flow and efficiency. Ability to enforce policy compliance.</p><p>Financial Impact: Effective vendor contract negotiation will have a high financial impact and influence because of negotiation of pricing and contract terms.</p><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Relationship Manager, Customer Service                                                    </p>

L.A. Care Health Plan

Manager, Category Management and Procurement

The BMW Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp;<br>Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><p>Compensation is commission based and may range between $3,500-10,000 or more per month.</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Sales Retail Associate

<p><b>Salary Range:&nbsp;</b>&nbsp;$77,265.00&nbsp;(Min.) -&nbsp;$100,445.00&nbsp;(Mid.) -&nbsp;$123,625.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Supervisor, Customer Solution Center Appeals and Grievances is responsible for direct supervision and support of the team responsible for the intake, research, resolution, tracking, trending and reporting within the Appeals and Grievances department. This position will be accountable for leading and directing the work for the Appeals and Grievances department by monitoring the research, negotiation and resolution of all types of appeals and grievances to ensure thorough investigations are completed as outlined in the company policies and procedures. Provides support and ownership of cases identified as escalated, complex and/or multi-issue appeals and grievances on an as needed basis. Collaborates with internal departments to ensure timely resolution. This position will be responsible for analyzing and trending for all appeals and grievances. Responsible for the development and maintenance of the appeal and grievance Policies and Procedures, workflows, Member correspondence, and training as needed, or on an annual basis. The position supervises all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct-reports.</p><h4>Duties</h4><p>Evaluate daily reports to ensure individual and team Key Performance Indicators (KPIs), SLAs, Performance Scorecards meet regulatory requirements.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </p><p>Provide direction to staff for complex/sensitive member and provider inquiries, concerns, complaints, appeals, and grievances. Conduct weekly 1:1s with direct reports.</p><p>Build and maintain strong working relationships with internal departments involved in appeal and grievance resolution.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </p><p>Development, maintenance and implementation of P&amp;Ps, workflow and training.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </p><p>Audit preparation and providing recommendations for Corrective Action Plans from state regulatory agencies.</p><p>Supervise staff , including, but not limited to: monitoring of day to day activities of staff, monitoring of staff performance, mentoring, training, and cross-training of staff, handling of questions or issues, etc. raised by staff, encourage staff to provide recommendations for relevant process and systems enhancements, among others.</p><p>Perform other duties as assigned.</p><h4>Duties Continued</h4><h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree<h4>Experience</h4><p><b>Required:</b></p><p>At least 3 years in a healthcare setting in Grievances and Appeals, Compliance, Claims or Call Center.</p><p>At least 2 years of leading process, program, or staff or supervisory experience.</p><p><b>Equivalency:</b>&nbsp; Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.</p><p><b>Preferred:</b></p><p>Previous experience in Managed Health, preferably in Customer Service, Appeals and Grievances and/or Claims.</p><h4>Skills</h4><p><br><strong>Required:</strong><br>Ability to manage and organize large volumes of data.</p><p>Knowledge of regulatory and accreditation entities and their requirements.</p><p>Excellent verbal and written communication skills and interpersonal skills.</p><p>Good working knowledge of licensure and regulatory requirements, and accreditation standards.</p><p>Ability to work independently.</p><p>Ability to solve complex issues and identify creative solutions.</p><p>Computer ease and literacy with Microsoft Office (Word, Excel, Power Point, Access, &nbsp;and Visio).</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p>This position requires work after hours, on weekends, holidays, a hybrid remote schedule, occasional flexibility in hours/shift in critical situations and work on-call.</p><p>This position requires handling various caseloads and flexibility to adapt to changing priorities which may include but not limited to redistributed work assignments, team projects, and other priorities as assigned</p><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Paid Sick Leave</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Call Center Manager, Call Center Supervisor, Claims, Call Center, Customer Service, Insurance                                                    </p>

Supervisor, Customer Solution Center Appeals and Grievances (Temporary)

The General Sales Manager (GSM) has the opportunity to lead a sales team to create an exceptional experience for customers.&nbsp; This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Managers, Sales Associates and Financial Services professionals for the store and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Leading yourself and the team in a way that supports AutoNation’s Vision and Mission</li><li>Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales, financial services product sales and overall sales profit</li><li>Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes</li><li>Driving the business through a high-level of involvement in the day-to-day operations</li><li>Managing the negotiation and financing processes with Sales Associates ensuring that customers understand their vehicle purchase options and pricing</li><li>Leading the Used Vehicle Department including inventory management, merchandising, pricing and the reconditioning process.</li><li>Appraising vehicles for trade</li><li>Managing all three areas of customer traffic: &nbsp;Showroom, E-Commerce, and Phones</li><li>Partnering with General Manager to plan and manage new and used vehicle inventory</li><li>Assisting in managing controllable expense elements for the New and Used Vehicle Departments</li><li>Analyzing the business to determine shortfalls and developing action plans to improve performance</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a General Sales Manager is measured by achieving:</li><li>Targeted unit sales and gross profit</li><li>Targeted Associate retention</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Automotive retail management experience</li><li>Proven leadership ability to recruit, select, train, coach and develop a team</li><li>Ability to set and achieve targeted goals</li><li>Ability to drive an exceptional Customer experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our General Sales Managers have a few options for career growth and development after success in this role. &nbsp;Opportunities may include:</li><li>General Manager</li><li>Corporate or Region Operations role</li></ul><p>Commission based role between $65K - $150K annually</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

General Sales Manager - AutoNation House of Imports Mercedes Benz

The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp;<br>Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><p>This position is commission based. The average compensation for this position is $5,000-$10,000 per month.</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Sales Associate - House of Imports Mercedes Benz

The Service&nbsp;Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Process all claims by next business day following RO close date</li><li>Handle and resolve all claim corrections and charge-backs</li><li>Establish and maintain relationships with the manufacturer's designated warranty representatives</li><li>Review every warranty repair order written for proper completion, accuracy and legibility according to the policies and procedures</li><li>Analyze problems, identify trends and develop strategies for maximizing claim process</li><li>Flag the technicians for the hours earned on the service they performed</li><li>Check each repair order against the vehicles service history to avoid duplicate claims</li><li>Provide a weekly report to the service manager regarding claim status</li><li>Report any fraudulent manipulation of warranty claims</li><li>Provide parts manager with updated parts listing on a weekly basis</li><li>Conduct weekly audits of warranty and schedules, reviewing all old claims, and address any adjustments or write-offs</li><li>Assist service consultants in closing all open warranty RO's</li><li>Assist service consultants and technicians with any warranty questions</li><li>Assist with special projects, audits and reports as requested</li><li>Review and manage all aging schedules and reports</li><li>Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA right-to-know, etc.</li><li>Attend warranty training courses as needed</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High school diploma or the equivalent</li><li>Ability to effectively communicate verbally and in writing</li><li>Ability to confront and resolve difficult customer service situations</li><li>Demonstrated customer service skills</li><li>Ability to read and comprehend written instructions and information</li><li>General knowledge of automotive parts and vehicle mechanical operations</li><li>Two years of experience in a automotive dealership</li><li>Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test</li></ul><p>This is an hourly + commission role with an average pay of $5-8k/month.</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Service Warranty Administrator

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<b>This compensation range for this position is $32.00 - $48.00 per flat rate hour </b><b>which is a combination of hourly and bonus pay.</b><h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>3+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Smog Certified preferred</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><p>AutoNation offers toolbox relocation assistance of up to $400 if a <b><i>technician is required to supply</i></b> their own toolbox. We understand the time and care that is needed to properly relocate your toolbox and this assistance program is designed to speed your journey to a new career with AutoNation.</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Used Car/ Smog Technician - Hyundai Valencia

<p><strong>Join the Clean Energy Revolution</strong></p><p>Become a&nbsp;Business Operations Analysis Senior Advisor&nbsp;at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll oversee project performance across Asset Management &amp; Engineering (AME), to ensure all teams are aligned and executing toward SCE strategic objectives &amp; AME goals. The role involves developing processes and forums and tracking KPIs to monitor process efficiency, accurately measuring workflow efficiency and identifying opportunities for improvement. The Senior Advisor is also tasked with documenting procedures for transitioning emerging technologies into the business, including deployment activities. The role may also involve managing complex technology and deployment projects, such as energy storage and wildfire initiatives, to ensure alignment with SCE’s overarching strategic objectives. As a&nbsp;Business Operations Analysis Senior Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?</p><h4><b>Responsibilities</b></h4><ul><li>Drives the delivery of analytical support to the enterprise, optimizing the collection, analysis and reporting of data, which enables successful completion of key business operations projects</li><li>Acts as a key consultant to stakeholders, presenting complex analytical findings and making recommendations as to their impact on business operations</li><li>Creates and monitors performance dashboards to track and analyze Key Performance Indicators (KPIs) in order to optimize process improvement activities, and support portfolio operations in developing performance metrics</li><li>Evaluates business operations processes and recommends actions to increase efficiency and productivity while reducing costs</li><li>Performs analyses and evaluates business operational risk requirements, identifying suitable risk mitigations and communicating them to leadership</li><li>Meets with stakeholders to identify their projects' specifics requirements, recommends applicable tools, and provides periodic updates through to project completion</li><li>Optimizes the development of business plan scenarios to evaluate different priorities and potential options to achieving the enterprise's objectives</li><li>Works with business planning and performance management teams to develop option sets to meet business planning scenarios considering financial, operational, and regulatory risks and constraints</li><li>Trains newly hired analysts on various aspects of the job they will be undertaking through mentorship</li><li>Drives the validation of established processes to ensure alignment with relevant rules, principles, laws, and industry standards with the goal to safeguard assets, minimize errors, and ensure operational activities are performed to mitigate risk</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4><b>Minimum Qualifications</b></h4><ul><li>Ten or more years of experience performing business operations analysis. </li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Bachelor’s degree or higher in Business, Engineering, or other relevant discipline. MBA preferred</li><li>Certification in continuous improvement methodologies (Six Sigma, Lean, Yellow Belt, etc.)</li><li>Understanding of Engineering principles</li><li>Experience in organizational change management methodologies&nbsp;</li><li>Experience creating and delivering presentations to senior leaders and stakeholders</li><li>Experience in developing and executing organizational strategies and objectives</li><li>Project Management Certification</li><li>Experience evaluating cross functional performance in alignment with corporate goals</li><li>Experience working for a utility company</li></ul><p><strong>Additional Information</strong></p><ul><li>This position’s work mode is&nbsp;<strong>hybrid.&nbsp;</strong>The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>Relocation does not apply to this position.</li></ul><p><strong>About Southern California Edison</strong></p><p>The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.</p><p>Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.</p><p>We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.</p>

54 Procurement / Operations Jobs in Los Angeles, CA, USA