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As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>&nbsp;<br>&nbsp;<br>Why should I come work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Express Service Advisor - AutoNation Toyota Leesburg

The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department.&nbsp; The service manager will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales objectives and maintaining service records.&nbsp; The Service Manager is responsible for ensuring a customer experience that meets or exceeds the manufacturer’s customer satisfaction index and for monitoring and improving customer satisfaction. The service manager also carries out this responsibility by building customer relationships, creating a good work environment and properly managing the assets of the department.&nbsp; &nbsp;<h1><b>Lead the Future of Automotive Retail.</b></h1><p>At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.</p><h1><b>Why You’ll Love Working Here:</b></h1><ul><li><p>National scale with entrepreneurial spirit</p></li><li><p>Inclusive culture and diverse leadership</p></li><li><p>Competitive compensation and benefits</p></li><li><p>Opportunities to make a real impact</p></li><li><p>Our values and culture</p></li></ul><h1><b>What We’re Looking For:</b></h1><ul><li><p>Proven leadership experience</p></li><li><p>Strategic thinking and execution skills</p></li><li><p>Passion for innovation and people development</p></li></ul><p>Explore leadership opportunities at AutoNation today.</p><h1>What are the day-to-day responsibilities?</h1><ul><li><p>Assist all subordinate service and sales personnel in all phases of their job descriptions</p></li><li><p>Properly document employee behavior that may result in punitive job actions such as termination</p></li><li><p>Report to management any circumstances that compromise the integrity of the dealership</p></li><li><p>Work with the parts department as appropriate to ensure proper stocking of high use parts</p></li><li><p>Collect accounts receivable for service work</p></li><li><p>Obtain competitive bids on all tools, equipment, sublet repairs, supplies, ect…</p></li><li><p>Ensure that service department employees follow safety policies and practices and that they report any and all accidents immediately</p></li><li><p>Ensure that all required technical publications, periodicals, bulletins, ect… are obtained, kept up-to-date and properly maintained</p></li><li><p>Quality check completed jobs</p></li><li><p>Ensure that all the necessary shop equipment is in proper working condition</p></li><li><p>Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly and quickly</p></li><li><p>Ensure that proper service sales techniques are being used</p></li><li><p>Meet with fixed operations director and general manager at least once a month to review current service department performance, set future performance objectives, promotional activities or any other matters</p></li><li><p>Communicate with customers before issues arise and get involved in escalated customer issues</p></li><li><p>Maintain accurate records and insure warranty parts retention as outlined, following all manufacturer requirements as outlined in manufacturer and company policy and procedures manuals</p></li><li><p>Maintain the highest possible standards of workmanship, advise technicians of service CSI on a monthly basis</p></li><li><p>Serve as liaison with factory representatives in the absence of fixed operations or service director</p></li><li><p>Establish and maintain a good working relationship with customers to encourage repeat referral business</p></li><li><p>Monitor staffing levels, compensation levels and department turnover</p></li><li><p>Assure proper repair order flow to satisfy warranty/dealership/business office requirements</p></li><li><p>Maintain reporting systems required by general manager, company and manufacturer</p></li><li><p>Establish and maintain a good working relationship with vocational and technical schools to enhance recruitment activates</p></li><li><p>Direct and schedule the activates of all department associates</p></li><li><p>Hire, train, motivate, counsel and monitor the performance of all service department staff</p></li><li><p>Understand and comply with federal, state and local regulations that affect service and parts operations, such as hazardous waste disposal, OSHA right-to-know act, ect…</p></li><li><p>Assist in development of annual service budget for use in connection with annual sales forecast</p></li><li><p>Maintain customer satisfaction index rating above that of manufacturer or dealership average</p></li></ul><h1>What are the requirements for this job?</h1><ul><li><p>High School diploma or equivalent</p></li><li><p>Three to Five years of experience in an auto repair facility</p></li><li><p>Two plus years of supervisory experience</p></li><li><p>Excellent verbal and written communication and interpersonal skills</p></li><li><p>Proficient knowledge of dealership computer systems</p></li><li><p>Must have a valid driver’s license</p></li><li><p>Ability to drive manual transmission vehicles</p></li><li><p>Demonstrated customer service skills</p></li><li><p>Previous industry knowledge of overall operations, management and wholesale relations (preferred)&nbsp;</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Service Manager

Working in our no-haggle sales environment, the F&amp;I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process. With your background in automotive sales or finance, you’ll find the right finance and insurance products for every customer, no matter what their situation.<h2>What will I do every day?</h2><ul><li>Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process</li><li>Work directly with our employees and customers to develop relationships</li><li>Determine customer financing needs and payment options&nbsp;based on a consultative interview process</li><li>Present a fully transparent pricing menu to customers detailing their financing options and products</li><li>Process finance transactions and ensure 100% compliance with all state and federal laws and regulations</li><li>Follow up with customers to ensure satisfaction</li><li>Build rapport with customers to create a base of referrals</li><li>Set and achieve targeted sales goals</li><li>Gain superior product knowledge to effectively help customers</li><li>Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy</li><li>Provide an exceptional customer experience to drive loyalty</li><li>What are the requirements for the F&amp;I Manager?</li><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Highly detail-oriented and organized</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>Experience and desire to work with technology</li><li>Why should I come work for AutoNation?</li><li>- You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li></ul><p>The position is commission-based. The average compensation for this position is from $$8,000 - $13,000 per month.&nbsp;</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

CFS Manager  - AutoNation Honda Dulles

The General Sales Manager (GSM) has the opportunity to lead a sales team to create an exceptional experience for customers.&nbsp; This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Managers, Sales Associates and Financial Services professionals for the store and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Leading yourself and the team in a way that supports AutoNation’s Vision and Mission</li><li>Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales, financial services product sales and overall sales profit</li><li>Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes</li><li>Driving the business through a high-level of involvement in the day-to-day operations</li><li>Managing the negotiation and financing processes with Sales Associates ensuring that customers understand their vehicle purchase options and pricing</li><li>Leading the Used Vehicle Department including inventory management, merchandising, pricing and the reconditioning process.</li><li>Appraising vehicles for trade</li><li>Managing all three areas of customer traffic: &nbsp;Showroom, E-Commerce, and Phones</li><li>Partnering with General Manager to plan and manage new and used vehicle inventory</li><li>Assisting in managing controllable expense elements for the New and Used Vehicle Departments</li><li>Analyzing the business to determine shortfalls and developing action plans to improve performance</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a General Sales Manager is measured by achieving:</li><li>Targeted unit sales and gross profit</li><li>Targeted Associate retention</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Automotive retail management experience</li><li>Proven leadership ability to recruit, select, train, coach and develop a team</li><li>Ability to set and achieve targeted goals</li><li>Ability to drive an exceptional Customer experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our General Sales Managers have a few options for career growth and development after success in this role. &nbsp;Opportunities may include:</li><li>General Manager</li><li>Corporate or Region Operations role</li></ul><p>The position is commission based. The average compensation for this position is from $5,500-$11,000 per month.</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br>&nbsp;</p><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

14 Procurement / Operations Jobs in Loudoun County