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Position SummaryThe Digital Banking Strategy Specialist plays a key role in advancing the credit union’s digital transformation by driving the strategy, execution, and continuous improvement of digital channels and member experiences. This role bridges business strategy, member insights, and technology—ensuring that digital banking products and platforms deliver seamless, secure, and value-driven interactions that support the credit union’s mission and growth objectives.Key ResponsibilitiesStrategy &amp; Planning<ul><li>Support the development and execution of the credit union’s digital banking roadmap, aligning initiatives with corporate strategic goals and member needs.</li><li>Analyze market trends, member behaviors, and emerging technologies to identify opportunities for innovation, differentiation, and operational efficiency.</li><li>Develop comprehensive business cases for proposed digital initiatives, including cost-benefit analysis, ROI modeling, and alignment with strategic priorities.</li><li>Partner with cross-functional teams (Marketing, IT, Operations, Lending, Member Experience) to prioritize and deliver digital initiatives that enhance engagement and satisfaction.</li><li>Develop and maintain digital performance dashboards and KPIs to measure adoption, satisfaction, and ROI.</li></ul>Product &amp; Channel Optimization<ul><li>Serve as a subject matter expert for the credit union’s online banking, mobile app, and related digital platforms.</li><li>Participate in vendor selection, evaluation, and implementation for digital banking platforms and fintech partnerships.</li><li>Stay up to date on the latest enhancements to existing digital products and platforms, evaluating vendor release notes, updates, and new features to recommend adoption or deferral based on strategic fit and member impact.</li><li>Collaborate with vendors, fintech partners, and internal teams to enhance existing digital features and ensure alignment with strategic priorities.</li><li>Conduct competitive analyses and benchmarking to ensure digital offerings remain best-in-class among peer institutions.</li><li>Identify and document business requirements for new digital capabilities and assist with user acceptance testing (UAT) and member journey mapping.</li></ul>Member Experience &amp; Data Insights<ul><li>Use data analytics and member feedback to identify pain points and opportunities to improve the digital member experience.</li><li>Collaborate with internal stakeholders to ensure digital tools are intuitive, efficient, and aligned with member expectations.</li><li>Develop and implement member education and adoption campaigns for digital tools and services.</li></ul>Governance &amp; Compliance<ul><li>Support vendor management activities including vendor selection, contract review, performance tracking, SLAs, and regulatory compliance.</li><li>Collaborate with Risk, Compliance, and Information Security teams to ensure all digital initiatives meet regulatory and security standards.</li><li>Maintain awareness of digital banking regulations, consumer privacy laws, and cybersecurity best practices.</li></ul>Qualifications<ul><li>Education: Bachelor’s degree in business, finance, Information Systems, marketing, or related field; or similar depth of work experience preferred. MBA or related graduate degree preferred.</li></ul> <ul><li>Experience:<ul><li>4-6 years of experience in digital banking, fintech, or financial services strategy, preferably at a large credit union or regional/national bank.</li><li>Proven experience with digital channel management, business case development, vendor selection, and digital transformation initiatives.</li></ul></li></ul> <ul><li>Skills:<ul><li>Strong analytical, strategic thinking, and project management skills.</li><li>Ability to translate complex data into actionable insights and executive-level recommendations.</li><li>Proficiency with digital analytics tools, CRM systems, and digital banking platforms.</li><li>Excellent communication, collaboration, and stakeholder management skills.</li><li>Familiarity with Agile methodologies, product management, or CX frameworks (Design Thinking, Journey Mapping) is a plus.</li><li>Use of AI tools for personal efficiency and organization; conceptual understanding of AI as potential product feature.</li></ul></li></ul>Success Indicators<ul><li>Growth in digital adoption, engagement, and satisfaction metrics.</li><li>Improved efficiency and ROI of digital initiatives.</li><li>Well-supported, data-driven business cases that guide investment decisions.</li><li>Timely and strategic adoption (or deferral) of new digital features.</li><li>Successful vendor partnerships and technology implementations.</li><li>Enhanced member experience and alignment with organizational digital strategy. </li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.JobFamilyTechnologyPayTypeSalary

OnPoint Community Credit Union

Digital Banking Strategy Specialist

We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members, and our&nbsp;community.OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance, and providing opportunities to truly make a difference. If you are looking to join a team of dedicated, collaborative, and passionate individuals, OnPoint is looking for our next Manager, Digital Banking Operations. &nbsp;We invite you to explore and grow your career with us!JOB SUMMARY:The Manger, Digital Banking Operations will be responsible for leading the creation, development, and implementation of auditable and repeatable processes for our digital banking operations. This role involves performing User Acceptance Testing (UAT), analyzing data, and working cross-functionally to improve the overall digital experience for our members. The ideal candidate will have a strong understanding of digital banking platforms, operations, and data analytics, with the ability to define and deliver technical requirements.ESSENTIAL FUNCTIONS:Key Responsibilities:<ul><li>Join the team of On-call resources for technical and operational issues impacting digital banking. Some shifts outside of standard working hours in support of software deployments or special projects.</li><li>Lead technical and operational incident resolution for digital products.</li></ul>Process Creation &amp; Optimization:<ul><li>Lead the development and documentation of auditable, repeatable, and scalable processes to streamline digital banking operations.</li><li>Work closely with internal teams, including IT, project management, and business partners, to ensure efficient workflow management and continuous process improvement.</li><ul><li>Identify opportunities for automation, efficiency gains, and risk reduction through process redesigns.</li></ul><li>User Acceptance Testing (UAT):</li><ul><li>Plan, execute, and manage UAT for digital banking products, services, and system updates to ensure they meet the business and functional requirements.</li><li>Develop test cases and scripts, coordinate testing efforts, and report on test results.</li><li>Work with internal stakeholders to ensure that issues are identified, tracked, and resolved during the UAT phase.</li></ul></ul>Data: Reporting &amp; Analysis:<ul><li>Lead authority on digital banking data within the credit union's data warehouse, ensuring accuracy, consistency, and integrity of data across digital banking platforms.</li><li>Design, develop, and maintain Power BI dashboards and/or other reports to provide actionable insights on key performance indicators (KPIs), member behavior, transaction trends, and system performance.</li><li>Partner with stakeholders to identify new data sources and reporting requirements, ensuring alignment with business goals and operational efficiency.</li><li>Continuously monitor and optimize data reporting processes, ensuring timely and accurate delivery of insights to key decision-makers.</li><li>Provide actionable insights and recommendations to management and cross-functional teams based on data analysis.</li></ul><ul><li>Collaboration &amp; Cross-Functional Communication:</li><ul><li>Partner with business, technology, and operations teams to ensure digital banking initiatives are implemented successfully and efficiently.</li><li>Support the resolution of technical issues, ensuring proper troubleshooting and effective communication with relevant stakeholders.</li></ul><li>Continuous Improvement &amp; Best Practices:</li><ul><li>Stay current with emerging digital banking trends, technologies, and best practices, and apply this knowledge to improve internal processes.</li><li>Ensure compliance with industry regulations, security standards, and credit union policies.</li></ul></ul>KNOWLEDGE, SKILLS &amp; COMPETENCIES:Analytical &amp; Problem-Solving Skills:<ul><li>Excellent analytical, problem-solving, and troubleshooting skills.</li><li>Ability to interpret complex data, identify trends, and derive actionable insights.</li><li>Attention to detail with a focus on delivering accurate and high-quality results.</li></ul>Soft Skills:<ul><li>Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams and present findings to senior leadership.</li><li>Ability to manage multiple priorities and deadlines in a fast-paced environment.</li><li>Self-motivated, proactive, and able to work both independently and as part of a team.</li></ul>Technical Skills:<ul><li>Strong proficiency with digital banking platforms, systems, and technologies.</li><li>Knowledge of technical networks and infrastructure (e.g., cloud services, network topology, system integrations) to ensure seamless digital banking operations and support infrastructure improvements.</li><li>Experience in data reporting and analysis, including the use of SQL, Excel, or data visualization tools (e.g., Power BI, Tableau).</li><li>Demonstrated use of AI technologies to improve personal and program efficiency, including automation of routine tasks, predictive analytics, and data-driven decision-making.</li><li>Familiarity with automation tools and workflows.</li></ul>MINIMUM EDUCATION &amp; EXPERIENCE:<ul><li>Bachelor’s degree in technology, or an equivalent combination of education and relevant experience</li><li>8 years of experience in technical operations, business analysis, or a related role including 3 years supervisory or lead experience</li><li>2-3 years in financial services or fintech industry</li></ul>PREFERRED EDUCATION &amp; EXPERIENCE<ul><li>Bachelor’s degree in technology</li></ul><ul><li>Previous experience working with credit unions or other financial institutions </li></ul>OTHER QUALIFICATIONS:<ul><li>Experience in process documentation, process reengineering, and UAT management.</li></ul><ul><li>Awareness of banking and industry standards.</li><li>Familiarity with Agile methodologies and project management tools (e.g., Jira, Confluence).</li></ul>WORKING CONDITIONS:<ul><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</li><li>While performing the duties of this job, the employee is frequently required to stand; sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision to identify colored labels, cables, and indicator lights.</li><li>Use of computer workstations at desk height.</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience. JobFamilyTechnologyJobFunctionTechnologyPayTypeSalary

Digital Banking Operations Manager

Brand: Rip City Management Category: Event Operations Department: Parking Job Type: Part-Time Event Date Posted: Oct 6, 2025DescriptionBecome a part of the team behind the team. As employees of the Portland Trail Blazers at the Rose Quarter,&nbsp;we do more than basketball. We are blazing trails toward winning championships on and off the court.&nbsp;We are pioneers and innovators. We look for people who push boundaries, who dream, who&nbsp;are committed to&nbsp;inclusivity – who&nbsp;want to&nbsp;contribute to&nbsp;Rip City!We’re bringing our parking operations in-house for the first time — and that means we’re building a brand-new team from the ground up. This is a unique opportunity to be part of an exciting transition and help shape how parking runs at our venue. Whether you're leading a crew, welcoming guests, or keeping things moving outside, you’ll play a key role in creating a smooth, safe, and positive experience for everyone who visits.As our&nbsp;Event ParkingSupervisor, you will support theParking teamby overseeing event staff to ensure all functions of the parking operation are carried out in a safe and timely manner.&nbsp;DAY-TO-DAY:&nbsp;<ul><li>Plan and schedule employee shifts and staffing assignments to ensure smooth event operations</li><li>Train and guide team members on their responsibilities and proper equipment usage</li><li>Coordinate work between flaggers and cashiers to ensure arrival and departure efficiencies </li><li>Evaluate the work, activities, and work resources of crews or employees in the assigned lot/area</li><li>Review any new work assignments, confirm work details with event lead prior to shift starting </li><li>Assign and manage active work orders, making real-time adjustments based on team capabilities</li><li>Make labor decisions within the assigned area as it relates to breaks and meals </li><li>Ensure all team members accurately use the timekeeping system</li><li>Assist staff with flagging and cashier duties during busy periods and when needed </li></ul>WE’D LIKE TO HEAR FROM YOU IF YOU:<ul><li>Are at least 18 years of age or older</li><li>Have a valid driver’s license</li><li>Have one year of customer serviceexperience</li><li>Have one year of parking-related or similar work experience</li><li>Have the ability to work a flexible, event-based schedule, including nights, weekends, and sometimes holidays</li><li>Are able to understand and communicate conversational English; including following verbal and written direction</li><li>Demonstrate effective interpersonal and oral communication skills</li><li>Can be on your feet and moving around the venue and Rose Quarter campus for several hours at a time</li><li>Demonstrate the ability to work as a team with people of different backgrounds and abilities</li></ul>WE’D BE THRILLED IF YOU ALSO HAVE:<ul><li>At least one year of leadwork experience</li></ul>Offers of employment are conditional upon the successful results of an individual background check. We consider qualified applicants with criminal histories and review results on an individual basis. The Portland Trail Blazers at the Rose Quarter&nbsp;embraces&nbsp;diversity and&nbsp;inclusion. We celebrate individual expression&nbsp;and uniqueness&nbsp;on our campus. We do not tolerate&nbsp;harassment or discrimination.&nbsp;We are committed&nbsp;to hiring&nbsp;individuals&nbsp;that reflect the community we serve&nbsp;without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics.&nbsp;We are an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.PERKS:&nbsp; We invest in our employees inside and outside of work. The perks we offer for our part-time teammates include:<ul><li>Target Salary: $24 per hour</li><li>Retirement Plan</li><li>Flexible Work-schedule</li><li>Wellness Perk – Employee Assistance Program (EAP)</li><li>Free Parking in Aegean + Discounted Mass Transit Passes (50% off)</li><li>Discounted tickets for select concerts/shows</li><li>Ongoing Learning &amp; Development</li></ul>

Portland Trail Blazers

Event Parking Supervisor - Part Time

Brand: Rip City Management Category: Event Operations Department: Ticket Operations Job Type: Full-Time Date Posted: Oct 6, 2025DescriptionBecome a part of the team behind the team.&nbsp;As employees of the Portland Trail Blazers at the Rose Quarter, we do more than basketball, we are blazing trails toward winning championships on and off the court.&nbsp;We are pioneers and innovators. We look for people who push boundaries, who dream, who are committed to inclusivity – and who want to contribute to Rip City!&nbsp;As our&nbsp;Ticket Operations Manager - Rose Quarter,&nbsp;you will be part of the Ticket Operations Team that leads our box office operations focused on concerts, events, family shows, and non-tenant sporting events at the Rose Quarter!&nbsp;DAY-TO-DAY<ul><li>&nbsp;Manage a dynamic range of events, including concerts, family shows, and sporting events at the Rose Quarter.&nbsp;</li><li>Collaborate with various departments to ensure smooth event operations, from CAD/event setup to setting rebates, service charges, and credit card fees for all points of sale. Work directly with promoters on setup, reporting, and management of holds. Reconcile financial statements following each event.&nbsp;</li><li>Lead the recruitment, training, and evaluation of part-time staff, maintaining performance standards and addressing deficiencies.&nbsp;</li><li>Serve as liaison between Ticket Office and ticketing system support, including coordinating on sales, promotional discounts, and financial account issues.&nbsp;</li><li>&nbsp;Provide customer service and information to the public in person, by phone, or by email. Respond in a professional, diplomatic, and mature manner.&nbsp;</li></ul>WE’D LIKE TO HEAR FROM YOU IF YOU:<ul><li>&nbsp;Have a bachelor’s degree (B. A.) from a four-year college or equivalent experience.&nbsp;</li><li>&nbsp;Have a minimum of 2 years’ experience managing event ticket operations, preferably with Ticketmaster utilizing Host, Archtics, and TM1.</li><li>&nbsp;Have a knack for knowing and anticipating internal and external customers' needs and responding accordingly, giving high priority to service and customer satisfaction.&nbsp;</li><li>&nbsp;Thrive under pressure, meet deadlines, and are able to solve complex problems.</li><li>&nbsp;Can cultivate strong interpersonal relationships: Developing constructive and cooperative working relationships with others and maintaining them over time.&nbsp;</li><li>&nbsp;Demonstrate strong communication: Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.&nbsp;</li><li>&nbsp;Has proven experience in developing, implementing, and maintaining policies and procedures.&nbsp;</li><li>&nbsp;Can balance independent work with teamwork and has flexibility for working nights, weekends, and holidays.</li></ul>Offers of employment are conditional upon&nbsp;the successful results of an individual&nbsp;background check. We consider qualified applicants with criminal histories and review results on an individual basis.The Portland Trail Blazers at&nbsp;the Rose&nbsp;Quarter embraces diversity and inclusion. We celebrate individual expression and uniqueness on our campus. We do not tolerate harassment or discrimination. We are committed to hiring individuals that reflect the community we serve without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics. We are an equal opportunity employer.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and&nbsp;to receive other benefits and privileges of employment. Please contact us to request accommodation.PERKS:We invest in our employees inside and outside of work. Our benefits package for full-time teammates includes:<ul><li>Salary: $62,000 - $67,000 annually&nbsp; &nbsp;</li><li>Competitive Healthcare Coverage&nbsp;</li><li>&nbsp;Retirement Plan&nbsp;</li><li>&nbsp;Paid Maternal &amp; Parental Leave&nbsp;</li><li>&nbsp;Flexible Time Off (3 weeks + 11 holidays)&nbsp;</li><li>&nbsp;Wellness Perks&nbsp;</li><li>&nbsp;Tuition Reimbursement&nbsp;</li><li>&nbsp;Free Parking + Discounted Mass Transit Passes&nbsp;</li><li>&nbsp;Discounted &amp; Complimentary Tickets&nbsp;</li><li>&nbsp;Ongoing Learning &amp; Development</li></ul>

Ticket Operations Manager

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYOversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.JOB DESCRIPTION<ul><li>Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.&nbsp;&nbsp; 2. Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new moveins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.&nbsp;</li><li>Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.&nbsp;</li><li>Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.&nbsp;</li><li>Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.&nbsp;</li><li>Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.&nbsp;&nbsp;&nbsp;</li><li>Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.&nbsp;</li><li>Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.&nbsp;&nbsp;</li><li>Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.</li><li>Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.&nbsp;&nbsp;</li></ul>#LI-EMThe hourly range for this role is $29.00 - $33.00Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

5 Procurement / Operations Jobs in Multnomah County