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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.As a member of the Marketing, Membership &amp; Investment Optimization (MMIO) team, the Senior Manager, Personalization Strategy &amp; Governance will lead efforts to actively evaluate, elevate, and execute key compliance and control processes, and drive overall strategic prioritization and roadmap management for a complex, multi-year personalization effort. This role will combine strategic planning with structured program governance to ensure we deliver both business impact and control excellence.The ideal candidate is a strategic thinker and disciplined operator who thrives at the intersection of strategy, governance, and execution. They are adept at managing cross-functional workstreams, identifying dependencies, and turning ambiguity into clear, actionable plans that drive measurable outcomes and operational rigor.This role offers the opportunity to shape and mature a growing program with high visibility across Marketing, Technology, Risk, LOBCO, Control Management, and other enterprise partners.<ul><li>Lead annual planning and ongoing road mapping and prioritization to ensure alignment of personalization initiatives with broader strategic goals and resources.</li><li>Track program deliverables, measure impact, and recommend planning adjustments based on evolving priorities.</li><li>Act as the primary point of contact for all risk management activities, audits, and partner requests. Provide expert guidance and ensure adherence to enterprise control standards.</li><li>Prepare executive-level materials and communications for a variety of forums on a regular basis.</li><li>Lead the quarterly control execution process and design new controls as business needs evolve, ensuring our approach scales with experience and risk environment.</li><li>Collaborate with cross-functional teams (including Compliance, Risk, and Control Management) to embed effective governance and ensure adherence to enterprise standards without slowing innovation.</li><li>Proactively identify opportunities to strengthen the control environment through enhanced and automated processes, data visibility, and governance practices, and anticipate future needs as the personalization ecosystem evolves.</li><li>Serve as a bridge between product/tech, marketing, and control partners, translating findings and processes across business areas into practical recommendations that strengthen execution.</li><li>Establish and manage data logs, reporting, and alert systems that promote compliant program management and facilitate issue investigation and resolution.</li><li>Maintain comprehensive and up-to-date documentation, SOPs, and governance materials, ensuring accuracy and timely submission of required deliverables.</li></ul>Minimum Qualifications<ul><li>Strategic mindset with the ability to connect operational details to broader business objectives</li><li>Proven experience in program management, strategic planning, control management, or operations within a matrixed organization.</li><li>Strong organizational and analytical skills with an ability to translate complex processes into actionable controls</li><li>Strong business acumen and comfort influencing senior stakeholders through clear, data-driven insights</li><li>Demonstrated ability to manage complex, cross-functional initiatives and drive alignment across diverse teams</li><li>Exceptional communication, storytelling, and presentation skills with experience developing materials for senior leadership</li><li>High attention to detail and comfort managing multiple priorities in a dynamic environment</li><li>Bachelor’s degree required; MBA or equivalent degree preferred</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Senior Manager- Personalization Strategy & Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This Vice President will be an integral part of the Corporate Development&nbsp;team, tasked with supporting American Express’&nbsp;growth and&nbsp;innovation&nbsp;through M&amp;A transactions. This individual will&nbsp;be responsible for&nbsp;working in close consultation with the AXP business units and senior management to&nbsp;develop&nbsp;M&amp;A strategy and&nbsp;identify&nbsp;possible acquisition,&nbsp;divestiture&nbsp;and joint venture transactions.&nbsp;&nbsp;This position will report directly to the EVP, Head of Corporate Development.&nbsp;Key Responsibilities:<ul><li>Work with senior management and business units to&nbsp;develop&nbsp;and prioritize strategic&nbsp;objectives&nbsp;and evaluate M&amp;A opportunities against&nbsp;identified&nbsp;strategies&nbsp;</li></ul><ul><li>Define inorganic areas of interest and develop rationale and value creation thesis&nbsp;</li></ul><ul><li>Establish relationships with bankers,&nbsp;PE&nbsp;and VC firms to understand portfolio opportunities, in a M&amp;A, investment&nbsp;or&nbsp;partnership capacity&nbsp;</li></ul><ul><li>Track&nbsp;developments and trends in various payments, lending, B2B, digital consumer services, and other industries pertinent to our customers&nbsp;</li></ul><ul><li>Work with&nbsp;deal teams to evaluate potential transactions and develop business cases from strategic,&nbsp;operational&nbsp;and financial perspectives&nbsp;</li></ul><ul><li>Prepare&nbsp;and communicate&nbsp;recommendations to senior management, including interaction with C-level management and the Executive Committee&nbsp;</li></ul>Minimum Qualifications<ul><li>10+&nbsp;years&nbsp;previous&nbsp;experience in&nbsp;investment banking,&nbsp;corporate development,&nbsp;consulting,&nbsp;business&nbsp;development&nbsp;or similar roles&nbsp;&nbsp;</li></ul><ul><li>Exposure to FinTech, Consumer Services, and Software a plus&nbsp;</li></ul><ul><li>Must&nbsp;possess&nbsp;excellent business acumen and strong collaboration and influencing skill as well as ability to drive results&nbsp;</li></ul><ul><li>Strong analytical capability, including the ability to quickly learn new business models and&nbsp;identify&nbsp;trends in both existing and emerging industries&nbsp;</li></ul><ul><li>Expert financial and valuation skills and must be able to frame and guide financial analyses&nbsp;</li></ul><ul><li>Excellent project and process management skills and able to manage multiple projects simultaneously and drive results while working under tight deadlines&nbsp;</li></ul><ul><li>Strong written and verbal communication skills, including ability to distill complex issues quickly and summarize key implications to senior management&nbsp;</li></ul><ul><li>Strong leadership&nbsp;and interpersonal&nbsp;skills&nbsp;</li></ul><ul><li>Familiarity with&nbsp;PE, venture&nbsp;firms&nbsp;and investment banks</li></ul>Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

VP, M&A Strategy and Business Development

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The US Consumer Services (USCS) group is responsible for growing our consumer business worldwide, strengthening our global leadership position in the premium and travel space, and delivering exceptional, differentiated customer experiences.Within USCS’ Travel &amp; Lifestyle (TLS) team, the Global Lounge Experiences team is a high impact group, responsible for the strategic definition and delivery of the Global Lounge Collection benefit to Amex’s global premium Card Members. The Global Lounge Collection benefit encompasses the Centurion Lounge network and access to network lounges through partnerships (i.e., Delta, Priority Pass).The Global Lounge Operations Center of Excellence (COE) team is hiring for a Sr. Manager of Operator Strategy &amp; Analysis.&nbsp; The Lounge Operations COE supports the broader lounge operations infrastructure which includes capacity planning, training, facilities maintenance, new lounge/expansion planning, third-party contracts, and partnerships.&nbsp; The Sr. Manager of Operator Strategy &amp; Analysis will be responsible for the third-party service strategy of our proprietary American Express Centurion lounge assets. Key focus areas for this position will be operational financial analysis, vendor management/sourcing and performance management.&nbsp; This role will collaborate closely with the Global Lounge Experiences product and business development teams as well as various partners to drive strategic workforce initiatives.Key Responsibilities:<ul><li>Third-party service partner strategy: Create and manage strategy for third-party service partners across the Centurion Lounge operations network.</li><li>Financial Analysis: Monitor monthly financial performance; set up and manage financial reports to support projects and trend analysis.</li><li>Negotiation Strategy: Create and execute strategy for negotiations with third-party service partner(s)</li><li>Contract Management: Ongoing management of contracts to ensure performance complies with executed terms and ongoing compliance management.</li><li>Third-Party Partner Performance Monitoring: Define metrics, assess and evaluate partner performance to ensure they meet service quality and delivery standards.</li><li>Managing Partner Relationships: Lead ongoing business reviews</li></ul>Qualifications:We are looking for results-oriented candidates with the following qualifications:<ul><li>A curious, strategic, ambitious, self-starter who can drive results with minimal supervision</li><li>Proven track record navigating complex negotiations and challenging projects to drive results</li><li>Exceptional relationship, negotiation, and influencing skills; proven ability to drive results through collaboration with partners</li><li>Attention to detail and an ability to effectively prioritize and manage multiple projects</li><li>Superior verbal and written communication skills to communicate effectively across a variety of audiences and influence business decisions at all level</li><li>Excellent analytical, business &amp; financial skills with ability to develop and evaluate revenue models plus navigate opportunities and pivots through complex negotiations</li><li>Ability to manage multiple tasks through thoughtful project planning and follow through for timely completion</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager, Lounge Operator Strategy & Analysis

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Supply Management (GSM) is responsible for helping Amex enhance the purchasing power of over $11B annual third party spend. We provide strategic consultation to the business and provide end-to-end procurement services. We improve the purchasing power of the Company to drive the best value from our supplier base which then frees up investment capacity for the Blue Box. GSM, together with our business partners, manages the supplier strategy for the Company, identifying and on-boarding new suppliers, realizing significant cost saves in addition to revenue generation relating to working with Global Commercial Services and Global Merchant Services to increase billings and merchant coverage and ensuring optimal user experience for Amex colleagues and suppliers.Strategic Sourcing and Business Enablement (SS&amp;BE) is responsible for helping Amex enhance its purchasing power with third parties, of which $3B is for Technology category. The role of Category Director – Technology is expected to lead best in class Category Management in pursuit of developing global category plans to support business unit and enterprise objectives bringing the best expertise, quality, and innovations to American Express through our third-party relationships. The role has oversight and responsibility for leading Technology Strategy planning and negotiations for Technology categories such as Infrastructure, Software as a Service and IT Labor.Key Responsibilities but not limited to:<ul><li>Develop global category management plans to meet business objectives, understand spend profiles, develop sourcing strategies, and complete industry benchmarking analysis.</li><li>Establish and maintain strong relationships with business partners to understand key business strategies, objectives, priorities and opportunities.</li><li>Prepare presentations and dashboards for internal partners and suppliers to meet enterprise objectives, enhance capabilities, protect the brand, realize saves, influence demand and drive other profit benefits to support growth.</li><li>Initiate and drive strategic activities across the global category that have major impact on revenue and profitability.</li><li>Negotiate key deals and contracts and complete supplier assessments and selections through RFx activities.</li><li>Key contact to senior and executive management and primary Relationship Lead across various business units and categories.</li><li>Partner across SS&amp;BE team to bring global value chain perspective and enterprise mindset to deliver significant value and savings to the enterprise.</li><li>Create a culture of strong critical thinking, financial analytics, external marketplace focus and partner closely with business units to influence and help drive key, strategic business decisions.</li><li>Collaborate with business leaders and the SS&amp;BE Source to Contract team to ensure efficient and effective delivery of contracting activities.</li><li>Cultivate partnerships with internal teams that support execution of the Category Plan and negotiations, including International Category teams, Third-Party Lifecycle Management, Finance, and the General Counsel’s Office to ensure synchronization of priorities to meet shared goals.</li></ul>Minimum Requirements:<ul><li>Understanding of end-to-end procurement process and/or the Technology category is preferred.</li><li>Strong track-record in people leadership – able to mentor, coach and develop immediate team and structure work to effectively prioritize and deliver high-quality output from an inclusive work environment.</li><li>Highly driven to collaborate with colleagues and business partners globally with a passion for enterprise thinking and partnering across multiple levels.</li><li>Excellent people and communication skills, including relationship management, negotiation, influencing, strategizing, planning and presentation.</li><li>Proven track record of data analysis and critical thinking to develop insights and recommendations, as well as developing presentations for senior audiences.</li><li>Ability to manage day-to-day business priorities along with long-term strategic deliverables.</li><li>Passion for using analytics to develop insights and recommendations, solve business challenges, improve customer experience, and drive bottom line results.</li><li>Positive attitude, flexibility, and ability to deal with ambiguity and rapid change.</li></ul>Preferred Qualifications:&nbsp;<ul><li>Masters Degree preferred</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Purchasing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.Join Team Amex and let's lead the way together.Global Merchant Services, the merchant network of American Express, acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Business Operations team, within the Merchant Services – U.S. business, is dedicated to coordinating and managing risk remediation activities severing as a liaison between front line customer and market facing teams and our more formal control management and compliance partners. The team leads on local process excellence, identifying and implementing process improvement opportunities and closing control gaps through collaboration as well as coordinating audit response for parts of MS—U.S. and addressing emerging risks and policy adherence. This is a newly created team in the business, designed to play a pivotal role in shaping our strong risk management culture and to define our strategy and compliance efforts for the U.S.Key partners include U.S. Merchant Acquisition and Client Management, Control Management, General Counsel Office (GCO) and Compliance teams (among others).&nbsp;&nbsp;This Director of Business Operations position will report to the Vice President of Business Operations and be responsible for audit response and remediation management as well as serving a key stakeholder in Risk Assessment Unit (RAU) and Risk and Control Self-Assessment (RCSA) coordination. This colleague will lead a team of Sr. Managers and Analysts in these efforts ensuring timely responses, effective remediation management, effective new control implementations and more.Responsibilities:<ul><li>Support formal and informal MS—U.S. in audit work including preparation, response, and remediation. This includes review of responses, creation of supporting walk through materials, timely leadership updates, coordination across key stakeholders, etc.</li><li>Drive results through a team including Sr. Managers and Analysts.</li><li>Serve as a key stakeholder in the new Risk Assessment Unit (RAU) and Risk and Control Self-Assessment (RCSA) efforts across the business. Ensuring appropriate subject matter expert (SME) involvement, leadership updates, and cross-team coordination in the development and sustainability of work product</li><li>Lead special projects in support of risk management, process excellence, policy implementation and adherence, audit outputs, etc.</li><li>Oversee and maintain a robust control environment to monitor risk.</li><li>Lead ad-hoc cross team projects, as needed, based on resourcing and deadlines</li></ul>Qualifications:<ul><li>Decisive Self-Starter with high degree of accountability and experience leading matrixed teams through change.</li><li>Executive presence with ability to exercise sound business judgment and clear, independent decision-making.</li><li>Effective communication skills to lead, influence, and build consensus among senior leaders across different business groups.</li><li>Ability to manage multiple complex items simultaneously.</li><li>Experience leading cross-functional or broad stakeholder teams, driving towards goals in time-sensitive and rapidly changing situations.&nbsp;</li><li>Effective coach and people leader able to develop colleague talent and drive engagement.</li><li>Experience working with Control Management, GCO, Compliance, Risk, and/or Internal Audit.</li></ul><ul><li>BA/BS Degree, MBA Preferred.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director, Business Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.How will you make an impact in this role?The Senior Manager, Amex Offers Oversight &amp; Excellence sits within the Amex Offers Digital Media team reporting to the Director, Global Enablement &amp; Oversight. This individual will be responsible for advancing oversight and excellence across Amex Offers including sourcing, capabilities and 3rd party partnerships globally. This individual will be responsible for owning and executing a holistic Offers excellence strategy focused on ensuring control management adherence, continuous improvement and streamlining of end-to-end execution processes, identification and implementation of controls that detect and protect.Key Responsibilities: •&nbsp;&nbsp;&nbsp;&nbsp;Support operational excellence activities including regulatory/audit queries, ensuring alignment and coordination across Amex Offers and key partners&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Own all Amex Offers compliance and AEMP policy initiatives, including the development and management of Risk Control Self Assessment (RCSA) to ensure ongoing business relevance, as well as the execution of ongoing control testing and annual version reviews.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Establish and own an Offers excellence training curriculum to support onboarding, education, and relevant updates regarding execution tools and processes.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Build and maintain relationships with partners across the organization including Control Management, Risk and GCO. Drive the creation and ongoing improvements of processes involving Amex Offers marketers and enable two-way feedback.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Execute critical Risk Controls testingMinimum Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of marketing principles, process, and best practices.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Experience in marketing operations, process improvement, or project management.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Experience with internal compliance and operational risk management frameworks (e.g. Process Risk Self-Assessments, Risk Control Self-Assessments, Operational Risk Events, etc).&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Excellent analytical skills and the ability to interpret data to drive decision-making.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Exceptional communication skills with the ability to collaborate effectively across teams and levels of the organization.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Strong organizational skills and attention to detail, with the ability to manage multiple projects and priorities simultaneously.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Proven ability to drive change and implement initiatives to improve operational efficiency and effectiveness.&nbsp;<ul><li>Leadership experience preferred </li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Operations and Oversight

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.At Bristol Myers Squibb, we are reimagining the future of cell therapy. With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure. If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there’s no better place than here at BMS with our Cell Therapy team.The Associate Specialist, Value Stream Cryo Operations is responsible for the Cryopreservation, movement, storage, control of manufacturing patient materials, and support of Liquid Nitrogen storage tanks and equipment at the CAR T manufacturing facility in Summit, NJ. This includes but is not limited to, cryopreservation, storage, inventory control, chain of custody, and material tracking.Shift Available: <ul><li>Wednesday - Saturday (with e/o Wednesday off), Onsite Day Shift, 5 a.m. - 5:30 p.m.</li></ul>Responsibilities: <ul><li>Handling patient material throughout the material Cryopreservation, storage, distribution, transfer, and disposal.</li><li>Maintaining sample tracking and chain of custody records in accordance with GMP requirements and written procedures.</li><li>Ensuring that obsolete or expired samples and materials are destroyed and disposed of according to written procedures.</li><li>Performing sample queries and periodic storage reports, as required.</li><li>Assisting management with investigations and deviations related to sample management.</li><li>Collaborating with other departments to identity and implement process efficiencies.</li><li>Maintaining metrics for the Value Stream Cryo Operations group.</li><li>Facilitating cold chain transfers of material, as required.</li><li>Performs tasks for Cell Therapy products to support product Value Stream outputs according to Current Good Manufacturing Practices (cGMP’s) following the current, approved Standard Operating Procedures (SOPs) and Work Instructions (WIs).</li><li>Maintains timing according to the production schedule to ensure on-time Cryopreservation support.</li><li>Cryopreserve Patient material daily, store and manage Inventory of material in LN2 storage locations.</li><li>Supports manual and electronic batch record executions, deviation investigations, and closure of CAPAs.</li><li>Maintains timing according to the production schedule to ensure on-time logistics.</li><li>Ensures all documentation is correct and addresses procedural/documentation errors expeditiously and effectively.</li><li>Work with management to ensure adequately trained personnel are available to perform all Value Stream Cryo Operations activities.</li><li>Records patient material handling data and information in a clear, concise, format according to proper GDPs.</li><li>Able to problem solve with minimal supervision.</li><li>Works in a team based, cross-functional environment to complete tasks required by shift schedule.</li><li>Other duties may be assigned, as necessary.</li><li>Available to work OT when business requires.</li><li>Willing to work staggered day shift hours.</li></ul>Knowledge &amp; Skills: <ul><li>Basic mathematical skills.</li><li>General understanding of cGMPs.</li><li>Technical writing capability.</li><li>Proficient in MS Office applications.</li><li>Inventory control and/or management</li><li>Background to include an understanding of biology, chemistry, medical or clinical practices is a plus.</li></ul>Basic Requirements: <ul><li>Bachelor’s degree with no prior experience.</li><li>Or associate/ Medical Technical degree and 1-2 years of Manufacturing or Operations experience.</li><li>Or High School diploma/GED and 3-4 years of Manufacturing or Operations experience.</li><li>Experience with cold chain sample storage and transfer.</li><li>Knowledge of cGMP/FDA regulated industry.</li></ul>BMSCART, #LI-OnsiteIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Summit West - NJ - US: $31.90 - $38.65per hour&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Associate Specialist, Value Stream Cryo Operations

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Finance organization is on a multi-year journey to modernize the technology platforms that enable our processes. We are focused on strengthening data governance, modernizing applications, consolidating data platforms, and leveraging Cloud capabilities to drive efficiency and scalability.&nbsp;As Manager, Finance Technology Strategy &amp; Project Management, you will play a key role in shaping and executing the Finance Technology roadmap. You’ll support a portfolio of Finance Technology initiatives, lead the annual budget and investment process, and collaborate on key Finance initiatives across Finance, Product, and Technology to deliver transformative outcomes that align with our modernization goals.&nbsp;How will you make an impact in this role?·Lead the annual Finance Technology investment process, translating strategic guidance into clear, actionable communications for stakeholders across Product and Technology.&nbsp;·Manage and report on the Finance Technology portfolio, including spend analysis, budget management, and prepare executive-level presentations.&nbsp;·Define and drive project scope, objectives, deliverables, and timelines; establish measurable outcomes and success metrics.&nbsp;·Build governance and communication structures that ensure transparency and alignment in a matrixed organization.&nbsp;·Maintain and manage key project artifacts, ensuring accuracy, accessibility and compliance with enterprise standards.&nbsp;·Partner with business and technology stakeholders to manage requirements, plans, and risks throughout the project lifecycle.&nbsp;·Collaborate closely with Product Owners and Technology Leads to update roadmaps, track milestones, and proactively mitigate risks.&nbsp;·Deliver clear, concise project status reports and executive presentations that highlight progress, risks, and key decisions.&nbsp;·Operate in an Agile environment, supporting ceremonies and promoting iterative delivery.&nbsp;·Coordinate testing and implementation activities across Technology, Process Owners, and Test Managers.&nbsp;·Foster strong partnerships across Finance, Technology, and other business areas to ensure seamless execution and shared success.Minimum Qualifications:·5+ years of project management experience leading large, complex initiatives&nbsp;·3+ years of experience in Finance, Product, or Process management roles&nbsp;·Bachelor’s degree in Finance, Business, Analytics or related fields·Strong understanding of Finance systems, processes, and dependencies&nbsp;·Exceptional written and verbal communication skills, with the ability to synthesize complex information into clear and compelling narratives&nbsp;·Proven ability to influence and collaborate effectively across teams and levels&nbsp;·Familiarity with Agile principles and delivery practices&nbsp;·Strong analytical, organizational, and problem-solving skills&nbsp;·Demonstrated adaptability, resilience, and ability to thrive in a fast-paced environment&nbsp;·Track record of driving process improvements and delivering results independently&nbsp;Preferred Qualifications:·Knowledge of Regulatory Reporting and core Finance processes&nbsp;·Experience managing budgets and reporting on budget vs. actuals&nbsp;·Exposure to Data Warehousing, Data Management, or related technology programs&nbsp;·Scaled Agile Framework (SAFe) certification&nbsp;·Project Management Professional (PMP) certification&nbsp;·Experience with AI tools (e.g., Copilot, ChatGPT)&nbsp;Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager-Finance Technology Strategy & Project Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Technology Workforce Strategy team is a center of excellence (COE) that tightly aligns with and supports the strategic objectives of the Technology organization. As our Enterprise Technology Services (ETS) organization continues to evolve, so must our talent strategy. &nbsp;Our aspiration is to be the best, most inclusive and diverse place to work in ETS, bar none. Our Workforce Strategy is to have the best talent, in the right locations, and an optimized global cost structure.&nbsp;&nbsp;The Program Manager of Tech Workforce Strategy and Planning will support and enable our internal partners, including the Senior Leadership Team (SLT) and their leadership teams by enabling systematic analyzing, forecasting, and strategic planning for their workforce.&nbsp;How will you make an impact in this role?The Program Manager of Tech Workforce Strategy and Planning will own and manage relationships with a set of senior ETS leaders and their Chief of Staff and partner with teams including ETS Portfolio and ETS Finance. This role will manage the leaders’ workforce strategy, driving a regular cadence of meetings to discuss insights and trending around items such as contractor/ colleague ratios, location growth, and progress towards Early Careers Program (our graduate hire program) global placements. The Program Manager enables this through:&nbsp;<ul><li>Deepening existing relationships with the SLT and their direct reports through effective workforce strategy management and providing a service that supports their organizational needs.&nbsp;</li></ul><ul><li>Supporting the enablement of best-in-class self-service tools to enable modelling of the workforce and automated dashboard reporting for our partners.&nbsp;</li></ul><ul><li>Partnership with teams across ETS to manage a systematic end-to-end process to analyze, forecast, and plan the workforce.&nbsp;</li></ul><ul><li>Deriving meaningful insights from internal data sources and external benchmarking.&nbsp;&nbsp;</li></ul><ul><li>Identify solutions and drive talent recommendations based on senior leader needs.&nbsp;&nbsp;</li></ul><ul><li>Collaborating effectively with partners such as Finance and our Colleague Experience Group and building key relationships to identify and manage dependencies.&nbsp;</li></ul><ul><li>Manage outcomes by managing the details – sequencing and preparing for meetings and events thoughtfully to drive outcomes efficiently.&nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree.&nbsp;</li></ul><ul><li>Strong analytics experience is essential with the ability to draw conclusions and make inferences from the data.&nbsp;</li></ul><ul><li>Ability to utilize Industry trends and make meaningful recommendations. &nbsp;</li></ul><ul><li>Excellent communication and influencing skills required&nbsp;</li></ul><ul><li>Experience with senior stakeholder management.&nbsp;</li></ul>Preferred Qualifications:<ul><li>Experience working in either Technology or Consulting or closely partnering with Technology is a plus.&nbsp;</li></ul><ul><li>Strategic Workforce Planning experience and/or experience with people strategy or talent management interventions is preferred.&nbsp;</li></ul><ul><li>Highly organized with experience running large scale programs.&nbsp;</li></ul><ul><li>Understanding of Agile and/or Portfolio practices.&nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager, Program Management - Technology Workforce Strategy

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.At Bristol Myers Squibb we are reimagining the future of cell therapy. With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure. If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there’s no better place than here at BMS with our Cell Therapy team.The Team Lead, Value Steam Cryo Operations, is tactically leading execution for a team of Specialists responsible for the cryopreservation, movement, storage, control of manufacturing patient materials, and support of liquid nitrogen storage tanks and equipment at the CAR T manufacturing facility in Summit, NJ. Shift Available:<ul><li>Wednesday - Saturday (with e/o Wednesday off), Onsite Overnight Shift, 3 p.m. - 3:30 a.m.</li></ul>Responsibilities:<ul><li>Accountable for completion of production tasks for Cell Therapy products to support product value stream outputs according to current Good Manufacturing Practices (cGMPs) following the current, approved Standard Operating Procedures (SOPs) and Work Instructions (WIs).</li><li>Emphasize personnel responsibility to work safely and drive accountability. Regular safety Gemba walks are crucial to identify the hazards associated with our workspace.</li><li>Accountable for the production records/process documentation produced by the team. Perform Batch Record Reviews (BRR) or Electronic Batch Record reviews by exception and ensure that all documentation produced by the team follows the ALCOA+ principles.</li><li>Perform Cell Therapy production steps to maintain hands-on expert knowledge of each unit operation. Role model good execution and behaviors for team members, and if necessary, backfill execution resources to meet the production schedule.</li><li>Recognize the responsibility of providing the team leadership with tactical information (daily, weekly, monthly) on the availability of production resources and task execution/progression.</li><li>Actively execute team priorities and adjust as necessary to align with team leadership's defined site and/or functional priorities. Assist with measuring and assessing the completion of team production activities and goals. Provide data for performance metrics and goal progress daily, weekly, and monthly in site/team Tier meetings.</li><li>Perform the production tasks. Enforce team training due dates and inform the training status of all team members by ensuring appropriate time is allocated to training activities.</li><li>Support building a high-performing team of Operators and provide meaningful feedback to current and future employees/leadership and HR partners. Enable a culture of ethics and decision-making.</li><li>Assist with feedback within the performance review process, driving performance, recognizing when it is deserved, and providing continuous feedback to improve performance and ensure behavior is aligned with the BMS values.</li><li>Execute tasks per troubleshooting activities for the team and assist with closure of deviations occurring in area; capture the relevant background information in a timely fashion. Assist with clear, concise, and factually complete description of events that led to the deviation and enter the deviation record information in the system.</li><li>Help build trust and productive relationships with peers and stakeholders while driving collaboration across the company and external partners.</li><li>Participate in projects, change controls and CAPAs as required to restore area performance and ensure optimal compliance levels.</li><li>Act as a change agent in a fast-paced environment to promote flexibility, creativity, and accountability.</li><li>Leads by example, role model leadership behaviors and drives their team to adhere to the BMS values of Inclusion, Accountability, Innovation, Urgency and Passion.</li></ul>Basic Requirements:<ul><li>Associate’s degree in supply chain, engineering, life sciences, or information systems. An equivalent combination of education, experience and training to be considered.</li><li>3+ years relevant work experience required, preferably in a regulated pharmaceutical manufacturing environment.</li><li>1+ years’ experience in manufacturing and/or supply chain areas.</li><li>1+ years’ leadership experience (either leading a team or project).</li></ul>BMSCART, #LI-OnsiteIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Summit West - NJ - US: $69,670 - $84,429&amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

40 Procurement / Operations Jobs in New York, NY, USA