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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant Services, the merchant network of American Express, acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Business Operations team within the Merchant Services – U.S. business is dedicated to ensuring customer-facing teams are effectively positioned to identify, remediate, and reduce operational risk. The team augments the first line in meeting expanded operating risk management requirements.This Director position will report to the Vice President of Business Operations and be responsible for the client management, marketing, and partner management organizations within MS - U.S. This is a newly created team in the business, designed to play a pivotal role in shaping our strong risk management culture and effectiveness. This Director will monitor and assess robust processes and lead the design and implementation of initiatives to ensure the business is effectively managed in accordance with risk appetite. This Director will also lead on mitigation of new risks as they arise, in accordance with the company’s risk framework and policy and drive consistency efforts and special projects.Key partners include U.S. Merchant Acquisition and Client Management, Control Management, Business Conduct, General Counsel’s Office (GCO) and Compliance teams (among others).&nbsp;Responsibilities:<ul><li>Support the development &amp; roll out of enhanced and streamlined MS-U.S. Business Operations support model to ensure compliance with enterprise policies.</li><li>Lead broad consistency efforts across the teams, driving compliance and controls efficiency and while supporting stakeholders as they progress in scorecard focus areas.</li><li>Develop and publish formal standard operating procedures in support of broader MS-U.S. organization.</li><li>Serve as primary liaison for MS—US stakeholders coordinating with Compliance, Control Management and others on risk management, governance, and business operations related questions.</li><li>Support formal / informal audits and inquiries into MS – U.S. and serve as a liaison for relevant teams.</li><li>Work with partners to ensure appropriate process ownership, documentation, controls, etc.</li><li>Lead special projects in support of risk management, audit outputs, etc.</li><li>Lead and develop broad reaching solutions to address improvement areas across various Control Management or risk related initiatives.</li><li>Oversee and maintain a robust control environment to monitor risk.</li><li>Serve as a key partner with Control Management on items including but not limited to RAU, RCSA, PRSA, SOPs, document retention monitoring, Operational Risk Events (OREs), Issues, Corrective Action Plans (CAPs), and Management Action Plans (MAPs), etc.</li></ul>Qualifications:<ul><li>Decisive Self-Starter with high degree of accountability and experience leading matrixed teams through change.</li><li>Executive presence with ability to exercise sound business judgment and clear, independent decision-making.</li><li>Strong communication skills to lead, influence, and build consensus among senior leaders across different business groups.</li><li>Ability to manage multiple complex items simultaneously.</li><li>Experience leading cross-functional or broad stakeholder teams, driving towards goals in time-sensitive and rapidly changing situations.&nbsp;</li><li>Experience working with Control Management, General Counsel’s Office, Compliance, Risk, and/or Internal Audit.</li></ul><ul><li>BA/BS Degree, MBA Preferred.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Director, Business Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Amex Digital Labs catalyzes digital innovation at American Express by originating, incubating and managing emerging products and platforms that can be essential to our customers’ digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include creating industry-leading digital payment solutions, using our outstanding servicing network and lifestyle assets to create digital experiences, and defining new products and services based on emerging technologies and trends.AI is reshaping today’s commerce journies and how Card Members discover, book and ultimately make purchases. The Digital Labs Agentic Strategy &amp; Partnerships team is responsible for leading the strategy and execution of Amex’s key intiaitves, partnerships and products for AI-assisted and agentic commerce.As Director, you will help lead Amex through this agentic commerce and payments evolution. You will work across the enterprise to ready payments and membership capabilities, build and maintain best in class partnerships with pivotal players in AI and key ecosystem players (OpenAI, Perplexity, Stripe), and drive Amex’s leadership in agentic commerce.You will evaluate and build partnership opportunities, lead major contract negotiations and help define the future product roadmap. You will collaborate extensively with the Digital Labs Product team and a broad range of internal stakeholders across Strategic Partnerships, Enterprise Strategy, Network, Resy/Tock, Amex Offers, and GCO, in addition to managing senior-level relationships at external partners.Responsibilities:<ul><li>Lead the partner evaluation and strategic alignment to prioritize partners, including AI companies, Digital Giants, and major platforms</li><li>Lead the end to end contract negotiations with new partners and new relationships with existing partners, collaborating with other key partner relationship holders (Tech, SP, GCG)</li><li>Help lead the cross-enterprise agentic commerce workstream, ensuring alignment and accountability across functional teams</li><li>Coordinate and connect the dots across supporting enterprise workstreams, including product development, roadmap prioritization, policy and contractual implications</li><li>Regularly contribute to and present updates to leadership</li><li>Be a thought leader on the evolving AI and payments landscapes to identify new partnership opportunities, drive the strategic roadmap of existing partnerships, and monitor the competition</li></ul>Qualifications:<ul><li>Exceptional interpersonal, communication and influencing skills with the ability to work with stakeholders across different functions, colleagues at all levels and external partners</li><li>Experience managing end-to-end external partner relationships, owning the day to day as well as driving longer term partner strategies</li><li>Understanding of partnership contracts and experience negotiating large enterprise deals</li><li>Experience leading high performing teams, proven track record as a thoughtful and development-focused people leader</li><li>Creative problem-solving skills and comfort operating with imperfect information</li><li>Strategic thinker with a savviness for new tech, connecting the dots, and thinking three steps ahead</li><li>Must have strong interest in AI and familiarity with key players and consumer-facing products</li><li>Thrives in fast-paced, innovation-focused environment with strong sense of ownership and accountability.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director, Agentic Partnerships & Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the TeamThe&nbsp;Enterprise Design &amp; Research Team&nbsp;is a global team of highly talented multi-disciplinary designers, researchers, writers, and operations managers. We are embedded within the Enterprise Technology Services organization and work in close partnership with our digital product management organization.We lead design efforts from concept through to production for the largest servicing channels for American Express, across web, mobile and push, and offer a vibrant and collaborative work environment where partnership and innovation thrive.Our Design Operations colleagues play a critical role in building the best colleague experience for Design, so that they can play a critical role in building the world’s best user experience. We equip teams with the people, processes, tools, systems, methodologies, and partnerships needed to consistently deliver exceptional design at scale.About the RoleThis role is pivotal in scaling our design practice, optimizing cross-functional collaboration, and enabling our designers to do their best work in a fast-paced, high-impact environment. As a&nbsp;Senior Design Operations Manager you report directly to Director, Design Operations and provide strategic support to ensure designers work collaboratively and deliver against quality standards during the different phases of design and product development. As the operational backbone of the design org, you’ll partner closely with design, product, engineering, and business leaders to drive clarity, efficiency, and alignment across critical Card Product initiatives that shape the future of Core Membership Experience Design.What You’ll Do<ul><li>Builds new strategic partnerships and cultivates existing partnerships with stakeholder and/or third parties</li></ul><ul><li>Establishes and nurtures cross-functional relationships to capture insights, align on business needs and deliver value, ultimately ensuring success across projects and programs</li><li>Leads the management of complex or high-profile projects and programs with diverse stakeholders and/or third parties</li><li>Applies expertise to routinely inform leadership/peer decision making and operational priority</li><li>Tracks key deliverables for each delivery cycle and ensures larger products and design roadmaps are aligned and on time</li><li>Makes informed recommendations that shape organizational strategy, programs, measurement, ways of working, and partnerships</li><li>Elevates our practices by defining and implementing scalable frameworks and metrics that support and inform business goals</li><li>Evolves tools and training methods to enable adoption of processes and adherence to standard methodologies across the team</li><li>Establishes and monitors necessary feedback channels to regularly identify opportunities, pain points, and gaps</li><li>Leads/Mentors/Coaches junior members of the [Design/Research] operations team</li></ul>What You’ll Bring<ul><li>You have 5+ years of experience in design operations, digital program management, or related roles—preferably in enterprise or agency environments.</li><li>You are an experienced facilitator of collaboration among partners and teams leveraging design thinking and workshop methodologies</li><li>You are experienced managing multiple projects and complex initiatives involving cross-functional teams</li><li>You have worked with and helped mature design, product, or engineering organizations, or partnered directly with design, product, or engineering in such an organization</li><li>You have defined and scaled new processes that have measurable impact to team health and maturity</li><li>You have strong written and verbal communication and are able to document and share processes and activities in an engaging and contextual way</li><li>You have matured your skillsets and help others learn how to develop theirs</li><li>You are proficient in using tools such as Airtable, Jira, Confluence, Slack, Mural, and Figma</li></ul>Why Join UsYou’ll be joining a mission-driven team that’s shaping the future of enterprise experiences. We value curiosity, collaboration, and craft—and we’re building a culture where design is a strategic advantage.You’ll be joining a mission-driven team that’s shaping the future of enterprise experiences. We value curiosity, collaboration, and craft—and we’re building a culture where design is a strategic advantage.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Design Operations Manager - Digital Program Management

Title Program Supervisor&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Program Supervisor, SP-SRO&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Rochester Ave. Brooklyn, NY&nbsp; Salary $68,000&nbsp; Days/Hours Tuesday - Saturday; 10am - 6pm&nbsp; Description Concern Housing is seeking a Program Supervisor to be&nbsp;responsible for the overall supervision and management of program site and&nbsp;is responsible for managing the residence in a manner which promotes client growth, safety, and the effective delivery of rehabilitation services.&nbsp; In addition, the Supervisor is responsible to oversee operations such that they maintain compliance with all program requirements. Duties and Responsibilities:<ul><li>Assist with the supervision and coordination of all direct care services.</li><li>Primary responsibility for supervision and training of assigned staff, as well as on-site training and supervision of all program staff.</li><li>Ensures that program and residence are in compliance with all regulatory guidelines regarding client care, safety and delivery of services.</li><li>Responsible for reviewing closed out client charts upon discharge and ensuring that all documentation is complete.&nbsp;</li><li>Acts as a liaison with other service providers as well as with community agencies.&nbsp;</li><li>Assists with the coordination of staff schedules, including Per Diem staff.</li><li>Coordination of house meetings and liaison with Resident Counsel.</li><li>Perform periodic staff evaluations; participation in hiring and dismissing of staff.</li><li>Participation in weekly supervision meetings with the Program Director.</li><li>Responsible for assisting staff and clients with issues related to securing and maintaining entitlement income.</li><li>Flexibility in scheduling according to program needs.</li><li>Assist Program Director with maintaining program occupancy rates including but not limited to the intake process, collection of supporting documentation and admission process.</li><li>Compliance with NYSOMH, LIHTC and AHP regulations, as well as other regulatory requirements.</li><li>Weekly supervision with staff including weekly client review and ongoing chart review.</li><li>Monitoring client charts for timely submission of paperwork, and qualitative review of progress notes, services plans and reviews, functional assessments and other required documentation.</li><li>Periodically fulfill responsibilities of Service Coordinator as assigned and as needed in times of staffing turnover.</li><li>Cooperation with the Property Department regarding site maintenance.</li><li>Adherence to all policies and procedures as set forth in Concern’s personnel manual.</li><li>Crisis Intervention including On-Call Responsibilities.</li><li>Remain current with all Agency required compliance documents and trainings.</li><li>Other tasks as assigned by Director.</li></ul> Salary: $68,000&nbsp; Position Requirements Master’s Degree in Psychology, Social Work or related mental health field with at least 3 years experience working in a similar setting and/or working with people with mental illnesses. The individual in this position must have good leadership and supervisory skills, good verbal and written communication skills and the ability to make sound judgments regarding client care.&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Concern Housing

Program Supervisor

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About The Director, Stress Test Data Strategy &amp; Platform ManagementThe Director of the Stress Test Data Strategy &amp; Platform Management will lead the development of the data roadmap for use in CCAR and will be responsible for defining and owning the strategy for managing all CCAR delivery platforms (TM1 and AiDA), while driving strategic insights and innovation by leveraging Generative AI for use across the team and driving a strong governance and control culture. Along with the other VP leads, Director will evaluate ongoing methodologies, assess results, and drive ongoing enhancements through data, technology, people and Gen AI, ensuring robust tech capabilities and system resilience.This role is a critical member of the CFR Finance &amp; AXP Stress Testing organizations and will work with key stakeholders to deliver stress testing results in regulatory and management forecasting exercises. This role not only ensures the resilience and reliability of our systems but also plays a crucial part in strategic decision-making. The Director will be adept at leveraging data to drive insights and strategies, positioning themselves as a key data strategist for the team. Additionally, the Director will be at the forefront of promoting the use of Generative AI (Gen AI) within the team, fostering innovation and enhancing our capabilities.How will you make an impact in this role?·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide strategic and innovative thought leadership with an ability to develop multi-year tech roadmaps for CCAR delivery·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with stakeholders across Finance, Risk, Treasury, Tech Finance and the TM1 Development team to understand CCAR user needs, design and document functional requirements and deliver prioritized capabilities and features·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead and inspire an engaged team that will provide strategic and product development support·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive efficiency and innovation through Gen AI·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and present findings and transformation work to senior leaders&nbsp; &nbsp; &nbsp; Minimum Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven experience in leading the development of data roadmaps and ensuring robust tech capabilities.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in leveraging AI technologies to drive innovation and enhance organizational capabilities.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A track record of ensuring system resilience and reliability; TM1 infrastructure knowledge a plus.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to provide thought leadership and creativity in solving challenging platform delivery issues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong organizational and project management skills to effectively manage multiple priorities and drive results.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong relationship and collaboration skills while able to challenge the status quo·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of financial planning, P&amp;L modeling, reporting processes and CCAR a plus·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with Big Data platforms and advanced analytics a plus·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in risk and control management, including identifying, assessing, and mitigating risks.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BS. in Finance, Mathematics, Computer Science&nbsp; &nbsp; &nbsp; Preferred Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Leadership – Act &amp; lead with courage, build relationships, influence change.&nbsp; Do you drive results?·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strategic &amp; Analytical – Ability to be a thought partner to help maximize the team’s goals.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication skills to deliver results and drive engagement with Senior Leaders and key stakeholders·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Agile Mindset – Positive, can-do attitude, adaptable to change, and highly motivated self-starter·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organized Approach – Ability to manage multiple tasks and projects simultaneously, with great follow-up and attention to detail, and work well in a fast paced and dynamic environment·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MS. in Finance, Mathematics, Computer ScienceSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Stress Test Data Strategy & Platform Management

ABOUT THE CAMPAIGN FINANCE BOARD The New York City Campaign Finance Board manages New York City’s small donor democracy program and educates and engages voters via NYC Votes. The CFB has enjoyed a tremendous arc of progress over its 30-year history, and our updated flagship small donor democracy program is the centerpiece of this progress. We eliminate barriers to participation by providing access to the resources New Yorkers need to vote or run for office and amplify the voices of small donors with New York City’s small donor democracy program. We are dedicated to making New York City’s local democracy more open, transparent, and equitable. You would be working with a team that is mission-driven and committed to continuous improvement. ABOUT THE UNIT/DEPARTMENT The Operations and Finance division is responsible for the financial, procurement &amp; administrative services that support agency-wide operations. The Procurement Analyst (College Aide) will report to the Director of Procurement and Contract Management/ Deputy Agency Chief Contracting Officer (DACCO) and will be part of a dynamic, service-oriented team responsible for processing procurements for services, goods and construction in an accurate and timely manner using the appropriate procurement methods ensuring the procurements are in compliance with the rules associated to the funding stream in order to meet CFB’s goals and objectives. The Procurement Analyst will be responsible for procurement (research market trends, create and administer purchase orders and requisitions, manage the lifecycle of a small or large solicitations, etc.) and procurement management (tracking vendor agreements, analyze various procurement process and metrics, execute pivot tables for data management etc.) and other procurement related duties.. Responsibilities include, but are not limited to: - Processing purchase orders and requisitions. - Maintain and update procurement status reports and database. - Prepare and analyze procurement data. - Assist with managing and tracking purchase requisitions, purchase order, and contract. - Support Requests for Proposals (RFP), the bid solicitation, and awardee process. - Work closely with other departments to ensure contractual agreements are met. - Assist in managing and maintaining strong vendor relationships. - Assist Operations and Finance staff with any special projects. - Additional responsibilities as assigned. PREFERRED QUALIFICATIONS - Entry-level experience, with an interest (in procurement and data analytics.) - Current college student, pursuing a degree in Business Administration, Finance, and/or Public Administration highly preferred. - High level of technical proficiency, particularly working with Microsoft platforms, primarily Excel and pivot tables. - Strong analytical, problem-solving, and communication/presentation skills (both verbal and written) and the ability to manage multiple projects with various deadlines simultaneously. - Excellent analytical skills, good reasoning abilities, and execution of sound judgments - Experience performing data entry and processing high volumes of information and the ability to work on multiple projects concurrently. ESSENTIAL SKILLS - Superior interpersonal skills including patience and ability to work well with external vendors and staff at all levels and functions. - Strong work ethic and meticulous attention to detail. - Excellent analytical skills, good reasoning abilities, and execution of sound judgments. - Strong problem-solving, writing, oral, and organizational skills. - Ability to maintain a high level of confidentiality. - Strong communicator and collaborator who can adapt to a variety of work styles. - Demonstrated commitment to the principles of equal opportunity, diversity, inclusion, and intersectionality in the workplace. COLLEGE AIDE (ALL CITY DEPTS) - 10209<h4>Minimum Qualifications</h4>For Assignment Level I: Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school. For Assignment Level II (Information Technology): Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study. For Assignment Level III (Information Technology Fellow): Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications. SPECIAL NOTE Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Campaign Finance Board

Procurement Analyst (Part-Time College Aide)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.The&nbsp;Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?The&nbsp;Senior Manager of Product &amp; Systems Management&nbsp;will support the Director in managing and overseeing the 1st Line of Defense (1LoD) for Risk ecosystem technology platform needs. This role will focus on providing consolidated inputs to risk systems, platforms, and capabilities, including Archer and other GRC tools.The Senior Manager will assist in defining and enhancing processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk Management execution, and coordinate systems and infrastructure requirements assessment processes for risk and control management purposes within the 1LoD.&nbsp;&nbsp;This will be achieved through thorough user story documentation and carefully scripted user acceptance testing (UAT).Responsibilities Include:<ul><li>Assist the Director in serving as the 1LoD Product Manager for Risk ecosystem technology capabilities and needs to support execution of the operational risk management framework.&nbsp;</li><li>Provide consolidated 1LoD inputs to risk systems, platforms, and capabilities including Archer and other GRC tools.</li><li>Support the definition and enhancement of processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk management execution (e.g., PRSA, Issues Management).</li><li>Participate in Risk Management solution definition by partnering with various risk, business and technology teams. Advise on the recommended technologies, tools, frameworks, design, architecture for implementation.</li><li>Lead and execute thorough documentation of comprehensive user stories.</li><li>Create and oversee user acceptance testing design and execution.</li><li>Coordinate systems and infrastructure requirements assessment processes for 1LoD risk/control purposes, ensuring alignment with the strategic direction.</li><li>Collaborate with Application Owners to secure funding and prioritization to ensure the Applications fulfill 1LoD Operational Risk Management and execution needs.</li><li>Contribute to the development and maintenance of enterprise first-line foundational control components (e.g., process taxonomy/inventory, first-line RCSA/PRSA methodology).</li></ul>Minimum Qualifications:<ul><li>4+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function).</li><li>Significant of experience in product space executing on responsibilities as noted above with expertise in user stories, designing test cases, performing and managing user acceptance testing, and performing product review/ certifications.</li><li>Knowledge of Governance, Risk, and Compliance (GRC) tools such as Archer and other related platforms.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s Degree in Finance, Business, Risk Management, or a related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Experience working with or in operational risk management space (e.g., Risk, Compliance, Control Management and/or Internal Audit). Experience in Agile /Kanban methodologies advantageous.</li><li>Experience working with or leading a team, both locally and internationally.</li><li>Understanding of relevant regulations and the regulatory environment, with some experience working with external regulators.</li><li>Strong communication and collaboration skills within a matrix organization, including working with client-facing businesses, Global Risk &amp; Compliance, Technology, Legal (GCO), Finance, Global Services Group, and Internal Audit.</li><li>Knowledge of first line business operations, products, and regulatory requirements pertaining to the operations and offerings of cards, payments services, lending, and deposits across consumer, small business, commercial, and corporate customer segments.</li><li>Ability to identify mission-critical areas in an internal controls framework and prioritize work accordingly.</li><li>Experience in supporting transformation and change initiatives within an organization.</li><li>Excellent organizational and problem-solving skills with attention to detail.</li><li>Strong consultation, communication, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans.</li></ul>GUARDIANSalary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Enterprise Control Management, Systems & Product Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Enterprise Design &amp; Research team is a global team of highly talented multi-disciplinary designers and researchers. We are highly embedded within the digital product management organization and lead design efforts from concept through to production for the largest servicing channels for American Express, across web, mobile and push.&nbsp;<h4>About the Role</h4>We’re looking for a strategic and systems-minded Director of Design Operations to join our Enterprise Acquisitions Design team. This role is pivotal in scaling our design practice, optimizing cross-functional collaboration, and enabling our designers to do their best work in a fast-paced, high-impact environment.As the operational backbone of the design org, you’ll partner closely with design, product, engineering, and business leaders to drive clarity, efficiency, and alignment across initiatives that shape the future of enterprise acquisitions.You will also be responsible for managing and leading the Enterprise Design and Research Scorecard—a key performance framework that tracks team health, delivery velocity, and impact across the portfolio. This includes defining success metrics, aligning stakeholders, and ensuring the scorecard drives actionable insights and continuous improvement.<h4>What You’ll Do</h4><ul><li>Operational Strategy &amp; Execution: Architect and implement scalable systems, processes, and tools that support design planning, prioritization, and delivery across multiple workstreams and lines of business. </li><li>Cross-Functional Partnership: Act as a strategic partner to design leadership and cross-functional stakeholders to align on goals, timelines, and resource allocation. </li><li>Team Leadership: Build and lead a high-performing DesignOps team. Mentor program managers and operations specialists to drive excellence in execution. </li><li>Design Systems &amp; Tooling: Oversee the evolution and adoption of internal platforms (e.g., design systems, intake portals, design product tracking) to support consistency and efficiency. </li><li>Scorecard Ownership: Lead the development and ongoing refinement of the Enterprise Design and Research Scorecard. Ensure it reflects team priorities, drives accountability, and supports strategic planning. </li><li>Data-Driven Insights: Establish and track KPIs to measure design impact, team health, and operational effectiveness. Use insights to inform strategic decisions. </li><li>Culture &amp; Communication: Foster a culture of transparency, inclusion, and continuous improvement. Champion rituals that support team cohesion and creative momentum.</li></ul><h4>What You’ll Bring</h4><ul><li>7+ years of experience in design operations, program management, or related roles—preferably in enterprise or agency environments. </li><li>Proven success in scaling design teams and operational frameworks in complex, matrixed organizations. </li><li>Deep understanding of design and research practices, including UX, content design, user research and accessibility. </li><li>Exceptional communication, facilitation, and stakeholder management skills. </li><li>Experience with tools like Figma, Jira, Airtable, Mural, and design system platforms. A strategic mindset with a bias for action and a passion for enabling creative teams to thrive.</li></ul><h4>Why Join Us</h4>You’ll be joining a mission-driven team that’s shaping the future of enterprise experiences. We value curiosity, collaboration, and craft—and we’re building a culture where design is a strategic advantage.Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Design Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the leading provider of payment solutions for businesses of all sizes. Within GCS, the US Small &amp; Medium Enterprise (SME) segment is a key area of strategic focus and investment. The Digital Commerce team accelerates growth for US SME by developing best-in-class, integrated digital experiences from the first touchpoint in the acquisition journey through onboarding.The Analyst, Prospect Acquisition Creative Strategy will support the design and development of Paid Media creative across display, social, audio and video. This role will focus on the support the development of execution for the channel.Job Responsibilities: •&nbsp;Partner with agencies to drive our creative campaign forward – responsibilities may include briefing, concept exploration, territory refinement, compliance reviews and legal approvals •&nbsp;Oversee marketing and operations to deliver creative campaigns in a timely manner •&nbsp;Support B35 in delivering video creative – responsibilities may include: project management, concept development, legal approvals, agency communication &nbsp; •&nbsp;Develop strong relationships with key internal stakeholders for creative execution and approvals (i.e. legal, product, brand) •&nbsp;Drive innovation with ongoing evaluation and assessment of new channels, tactics, and creative opportunities to further our growth&nbsp; •&nbsp;Leverage test-and-learn and brand lift studies to optimize creative within campaigns&nbsp; •&nbsp;Develop an understanding of small business needs to ensure experiences are customer-centric&nbsp; Qualifications: •&nbsp;2 years of experience in marketing; preferably with a background in creative / advertising •&nbsp;Detail oriented, organized, and able to manage multiple workflows (project management) •&nbsp;Experience in bringing insights to inform creative strategy&nbsp; •&nbsp;Effective written and verbal communication skills, building and leveraging relationships to create solutions •&nbsp;Bring energy and enthusiasm into your work with a positive attitude&nbsp; •&nbsp;Strong communicator&nbsp; Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst- Creative Strategy Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.The&nbsp;Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?The&nbsp;Senior Manager, Systems &amp; Product Strategy - Change Management will support the Director in managing and overseeing the 1st Line of Defense (1LoD) for Risk ecosystem technology platform needs. This role will focus on providing consolidated inputs to risk systems, platforms, and capabilities, including Archer, ServiceNow and other GRC tools. They will also be responsible for change management activities (communications, plans to socialize and vet, solicit feedback and drive collaboration across function and businesses, including control management and second line of defense).The Senior Manager will assist in defining and enhancing processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk Management execution, and coordinate systems and infrastructure requirements assessment processes for risk and control management purposes within the 1LoD.&nbsp;&nbsp;This will be achieved through thorough user story documentation and carefully scripted user acceptance testing (UAT).Responsibilities Include:<ul><li>Assist the Director in serving as the 1LoD Product Manager for Risk ecosystem technology capabilities and needs to support execution of the operational risk management framework.&nbsp;</li><li>Provide consolidated 1LoD inputs to risk systems, platforms, and capabilities including Archer and other GRC tools.</li><li>Partner across the ECM team to coordinate and drive robust change management activities, including communications, obtaining buy-in, receiving inputs and removing roadblocks, as relevant.</li><li>Support the definition and enhancement of processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk management execution (e.g., PRSA, Issues Management).</li><li>Participate in Risk Management solution definition by partnering with various risk, business and technology teams. Advise on the recommended technologies, tools, frameworks, design, architecture for implementation.</li><li>Lead and execute thorough documentation of comprehensive user stories.</li><li>Create and oversee user acceptance testing design and execution.</li><li>Coordinate systems and infrastructure requirements assessment processes for 1LoD risk/control purposes, ensuring alignment with the strategic direction.</li><li>Collaborate with Application Owners to secure funding and prioritization to ensure the Applications fulfill 1LoD Operational Risk Management and execution needs.</li><li>Contribute to the development and maintenance of enterprise first-line foundational control components (e.g., process taxonomy/inventory, first-line RCSA/PRSA methodology).</li></ul>Minimum Qualifications:<ul><li>4+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function); Preferrable experience in a Control Management or 2nd Line of Defense</li><li>Significant experience in product management, executing on responsibilities as noted above with expertise in requirements gathering, product design, performing and managing user acceptance testing, and performing product review/ certifications.</li><li>Experience in change management in creating /supporting change management strategies and plans, advising individuals on best practices for organizational change, and supporting change initiatives through product management.</li><li>Knowledge of Governance, Risk, and Compliance (GRC) tools such as Archer and other related platforms.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s Degree in Finance, Business, Risk Management, or a related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Experience working with or in operational risk management space (e.g., Risk, Compliance, Control Management and/or Internal Audit). Experience in Agile /Kanban methodologies advantageous.</li><li>Experience working with or leading a team, both locally and internationally.</li><li>Understanding of relevant regulations and the regulatory environment, with some experience working with external regulators.</li><li>Strong communication and collaboration skills within a matrix organization, including working with client-facing businesses, Global Risk &amp; Compliance, Technology, Legal (GCO), Finance, Global Services Group, and Internal Audit.</li><li>Knowledge of first line business operations, products, and regulatory requirements pertaining to the operations and offerings of cards, payments services, lending, and deposits across consumer, small business, commercial, and corporate customer segments.</li><li>Ability to identify mission-critical areas in an internal controls framework and prioritize work accordingly.</li><li>Excellent organizational and problem-solving skills with attention to detail.</li><li>Strong consultation, communication, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans.</li></ul>GUARDIANSalary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

43 Procurement / Operations Jobs in New York, NY, USA