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<h4>Description</h4><h4>Change Manager, Lifetime Financial Help Strategy, Fidelity Investments - Boston, MA - Merrimack, NH or Jersey City, NJ</h4><h4>Job Description</h4><h4>You blend critical thinking with a drive for delivering strong and actionable results, while being passionate about bringing value to our plan sponsors, participants, and Fidelity. As a member of the Lifetime Financial help Look Ahead Team, you will collaborate with your team and business partners across the product area and Workplace to identify and prioritize strategic opportunities to innovate to better meet customer needs. You will synthesize key trends, the market landscape, internal capabilities, and partner input to articulate opportunities while influencing strategic decisions and roadmaps. You will be committed to maintaining and developing your own expertise and knowledge to ensure you bring the latest thinking to your role, and support your teammates do the same.</h4><h4>The Team</h4><h4>As part of the Lifetime Financial Help Product Area, the Look Ahead Team is responsible for guiding the longer-term product area strategy as well as leading planning and governance processes. We place a strong emphasis on outside-in thinking by interpreting market signals and understanding client and customer needs, while also ideating and incubating new opportunities. We also play point with Workplace Strategy &amp; Planning to lead the LFH portfolio multi-year planning processes and executive insights.</h4><h4>The Value You Deliver </h4><ul><li>Conduct market, customer, and competitive research to bring an outside-in perspective to help identify value to customer and inform opportunities </li><li>Use outside-in insights to develop hypotheses and inform learning agendas </li><li>Collaborate within and across product areas and teams to develop growth opportunities that meet client and customer needs </li><li>Work with Product Area and Group Squad leadership to facilitate development and prioritization of opportunities by building compelling and data-driven business cases, product roadmaps, leading to appropriate resourcing and outcomes </li><li>Build credibility and trust with a diverse set of leaders in and out of the product area to influence and align around shared goals and visions </li><li>Incubate early stage concepts to test and refine market potential </li><li>Develop executive level communications to provide insight into strategic efforts </li></ul><h4>The Expertise You Have </h4><ul><li>Bachelor’s or equivalent with 10+ years of experience, Master’s preferred </li><li>Experience in management consulting and/or product strategy is strongly preferred </li><li>Financial services experience preferred, but not required </li></ul><h4>The Skills You Bring </h4><ul><li>Critical thinking and ability to analyze and synthesize a variety of inputs to drive to a recommendation </li><li>Data-driven approach to frame market opportunities and inform key strategic questions </li><li>Strong cross-functional leadership and skills to navigate a demanding environment and influence partners with a wide range of priorities and perspectives </li><li>Comfortable with a fast-paced environment and responding to urgent requests that may arise </li><li>Excellent consultative, listening, communication, and analytical skills </li><li>Strong team collaboration with the ability to navigate differences in opinion with grace and incorporate constructive feedback as data for the next iteration </li></ul> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Fidelity TalentSource

Management Consultant, Lifetime Financial Help Strategy

<h4>Manager Call Center Operations</h4>Astound, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;&nbsp;Job Summary:Work to develop, plan and drive operational strategies of the call center organization, including optimizing staffing, scheduling, and overall performance to ensure service delivery and customer satisfaction.&nbsp; Focus on improving operational efficiency and optimizing workflows.&nbsp; Monitor, manage, and respond to incident management of call center tools and technology and customer impacting events through social media, digital, and voice channels. Oversight of Workforce Management and Social Media Teams to ensure operational success and continuous development of team capabilities.Where you will work:&nbsp;This is a hybrid opportunity! This position will sit in either Wilkes-Barre, PA; Bethlehem, PA; or San Marcos, TX.&nbsp;Duties and Responsibilities:<ul><li>Accurately forecast call volume and staffing needs based on historical data, trends and other relevant factors. </li></ul><ul><li>Develop and maintain optimized schedules for agents, insource and outsource to achieve established KPIs.</li></ul><ul><li>Monitor queue performance, adjust staffing levels in real time, and escalate operational risks proactively.</li></ul><ul><li>Manage and measure the call center actual to budget results across all metrics, KPIs and locations.</li></ul><ul><li>Manage specialized skill groups to include identifying challenges and providing improvement suggestions.</li></ul><ul><li>Utilize WFM software and other technology tools to automate tasks, improve forecasting and analyze data and establish real-time monitoring and adherence guidelines.</li></ul><ul><li>Collaborate with other stakeholders to quickly identify, notify and resolve employee and customer impacting issues to improve the employee and customer experience.</li></ul><ul><li>Identify and develop processes and awareness to proactively promote self-service.</li></ul><ul><li>Interpret performance data, identify areas for improvement and provide recommendations.</li></ul><ul><li>Oversee performance of Operations Supervisor ensuring service levels, handle times and other KPI’s are consistently met.</li></ul><ul><li>Manage tier 1 Help Desk to resolve technical issues and implement best practices to improve service delivery.</li></ul><ul><li>Collaborate with IT and Product teams to implement and test enhancements to systems, scripts and other relevant items.</li></ul><ul><li>Own resolution of high-impact escalations and systemic service issues.</li></ul><ul><li>Conduct performance reviews, succession planning, and leadership development to build and maintain bench strength.</li></ul><ul><li>Actively support, promote, and advance all aspects of Astound’s Inclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered. </li></ul><ul><li>Other duties as assigned </li></ul>Requirements/Qualifications:<ul><li>Education: High school diploma or equivalent required</li><li>Degree in Business preferred</li></ul>Experience:<ul><li>Minimum of 4 years experience in WFM and using WFM software required</li><li>Minimum of 5 years experience in call center environment required</li><li>Previous Leadership experience in a call center environment required</li></ul>Knowledge, Skills and Abilities:<ul><li>Time Management – prioritizing tasks and managing workload efficiently</li></ul><ul><li>Knowledge of NOC Operations and high level understanding of NOC Tools</li></ul><ul><li>Ability to provide concise and clear communications both verbal and in writing</li></ul><ul><li>Proficient in Call Center tools and technology</li></ul><ul><li>Ability to create a collaborative, high performing environment driven to achieve success</li></ul><ul><li>Ability to influence teams to drive results</li></ul><ul><li>Delegation – ability to effectively assigns tasks and responsibilities</li></ul><ul><li>Leader in change management</li></ul><ul><li>Stay up to date on industry trends and share ideas on improvement opportunities associated with these trends</li></ul>Work-from-Home Requirements:<ul><li>You need a dedicated, private room in your home that is quiet during work hours.</li><li>You must provide an Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC.</li><li>Astound will provide all computer equipment.</li><li>Your desktop work surface must have room for 2 PC monitors.</li><li>In the event of disruptions resulting in a poor Internet connection or in-home disruption, you will be required to work from the office.&nbsp;</li><li>Employees must live within a 60 mile commuting distance from the Wilkes-Barre, PA; Bethlehem, PA; or San Marcos, TX office.</li><li>You will be required to sign a written form to acknowledge these work-from-home requirements.</li><li>You must have a personal cell phone to install a security application.</li></ul>&nbsp;We are Proud to Offer an Astounding Benefits Package Including:<ul><li>Rewards: Competitive compensation plan</li><li>Entertainment: Free internet/video/phone service if you reside in an Astound serviceable area</li><li>Retirement: 401k with employer match and immediate vesting</li><li>Family: Paid parental leave and insurance benefits (Medical/Dental/Vision/Life/Disability)</li><li>Professional Development: Paid training &amp; tuition reimbursement program</li><li>Leisure and Fun: Employee discount program</li><li>Live YOUR Life: Generous paid time off plans</li><li>Impact: Established, yet growing, organization where you can make a real impact!</li></ul>*Benefits listed above are for regular full-time position&nbsp;&nbsp;Is this the career opportunity you’ve been searching for?&nbsp; If yes, then apply now!&nbsp;The base salary range in Pennsylvania and Texas for this position is $55,000 - $80,000 (annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and Texas and may not be applicable to other locations. Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun&nbsp;&nbsp;Diverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only):&nbsp;<a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a> &nbsp;

Astound Broadband

Astound

Manager Call Center Operations

<h4>Supervisor, Call Center Operations</h4>Astound, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;Job Summary:Oversee the day-to-day activities of a call center, including optimizing forecasting, staffing, scheduling and overall capacity plan performance to ensure service delivery and customer satisfaction across the enterprise.&nbsp; Focus on improving operational efficiency and optimizing workflows.&nbsp; Monitor, manage and respond to incident management of call center tools and technology and customer impacting events through social media, digital and voice channels. Oversight of Care Social Media team ensuring effective engagement with followers and alignment with company’s brand.&nbsp;Where you will work:&nbsp;This is a hybrid opportunity! This position will sit in either Wilkes-Barre, PA; Bethlehem, PA; or San Marcos, TX.&nbsp;Duties and Responsibilities:<ul><li>Identify customer impacting events through data gathering associated with social, digital and voice contact channels.</li><li>Supervise, coach, develop and train agents and other support staff for increased knowledge and performance.</li><li>Utilize WFM software and other technology tools to automate tasks and improve accuracy and efficiency.</li><li>Review forecast to actual metrics for all internal, vendor and specialized queue groups to ensure accuracy and performance.</li><li>Collaborate with other departments to create self-help opportunities that allow employees to self-service WFM requests or other technology platforms to reduce contacts for manual intervention.</li><li>Effectively convey expectations, provide feedback and communicate customer and employee needs.</li><li>Supervise tier 1 Help Desk to resolve technical issues and implement best practices to improve service delivery.</li><li>Maintain documentation on performance, disciplinary actions, and coaching history.</li><li>Support employee engagement, morale, and recognition efforts.</li><li>Ensure consistent and cohesive customer messaging across all customer contact channels. (Phone, Social Media, Chat, etc.)</li><li>Produce month end operational reporting for Help Desk and Social Media. (Sprout)</li><li>Provide feedback to management on operational challenges, product/service issues, and customer trends.</li><li>Ensure compliance with company policies, regulatory requirements (e.g., FCC, CPNI) and quality standards.</li><li>Actively support, promote, and advance all aspects of Astound’s Inclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered.</li><li>Other duties as assigned.</li></ul>Requirements/Qualifications:<ul><li>Education: High school diploma or equivalent</li></ul>Experience:<ul><li>Minimum of&nbsp; 2 years’ experience with WFM software required</li><li>Minimum of 5 years’ experience in call center environment required</li><li>Previous leadership experience in a call center environment required</li></ul>Knowledge, Skills and Abilities: <ul><li>Knowledge of NOC Operations and high-level understanding of NOC Tools</li><li>Ability to provide concise and clear communications both verbal and in writing</li><li>Proficient in Call Center tools and technology</li><li>Coaching and development skills</li><li>Leader in change management</li><li>Stay up-to-date on industry trends and share ideas on improvement opportunities associated with these trends</li></ul>Work-from-Home Requirements:<ul><li>You need a dedicated, private room in your home that is quiet during work hours.</li><li>You must provide an Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC.</li><li>Astound will provide all computer equipment.</li><li>Your desktop work surface must have room for 2 PC monitors.</li><li>In the event of disruptions resulting in a poor Internet connection or in-home disruption, you will be required to work from the office.&nbsp;</li><li>Employees must live within a 60 mile commuting distance from the Wilkes-Barre, PA; Bethlehem, PA; or San Marcos, TX office.</li><li>You will be required to sign a written form to acknowledge these work-from-home requirements.</li><li>You must have a personal cell phone to install a security application.</li></ul>&nbsp;We are Proud to Offer an Astounding Benefits Package Including:<ul><li>Rewards: Competitive compensation plan</li><li>Entertainment: Free internet/video/phone service if you reside in an Astound serviceable area</li><li>Retirement: 401k with employer match and immediate vesting</li><li>Family: Paid parental leave and insurance benefits (Medical/Dental/Vision/Life/Disability)</li><li>Professional Development: Paid training &amp; tuition reimbursement program</li><li>Leisure and Fun: Employee discount program</li><li>Live YOUR Life: Generous paid time off plans</li><li>Impact: Established, yet growing, organization where you can make a real impact!</li></ul>*Benefits listed above are for regular full-time position&nbsp;&nbsp;Is this the career opportunity you’ve been searching for?&nbsp; If yes, then apply now!&nbsp;The base salary range in Pennsylvania and Texas for this position is $40,000 - $65,000 (annually), plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and Texas and may not be applicable to other locations. Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun&nbsp;&nbsp;Diverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only):&nbsp;<a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a> &nbsp;

Supervisor, Call Center Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp; Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants -&nbsp; a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term. Amex Offers sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver unique differentiated value for Merchants and Advertisers to reach high-spending Card Members in the digital channels where they engage with American Express, delivering deep insights and maximizing results. Through this complete marketing solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs.How will you make an impact in this role?The Senior Manager, Sales Operations will be responsible for centralizing and optimizing key activities across the sales lifecycle for Amex Offers Digital Media (AODM) sales Colleagues. This individual will work closely with Sales &amp; Success teams to develop standardized procedures and drive process excellence that support growth of the program and deliver a best-in-class Amex Offers experience for our Merchants. The Senior Manager of Sales Operations will also be responsible defining our governance strategy in close partnership with legal, Conduct Risk, CRM Product Teams and more. Key Responsibilities:<ul><li>Merchant Agreements and Governance: Partner closely with legal teams to enhance and maintain Merchant agreements including Insertion Orders and data-sharing activities</li><li>Salesforce: Drive consistent and widespread use of Salesforce for key activities across the sales cycle; partner with product teams to customize and enhance MerchantForce to meet needs of AODM Sales teams</li><li>Sales Governance: Develop business monitoring and testing procedures to ensure adherence to enterprise policies, mitigate conduct risk and protect brand integrity</li><li>Training: Develop and deliver robust training program for Amex Offers Digital Media Colleagues across tools, processes, compliance requirements as well as skills and best practice sharing</li><li>New Hire Onboarding: Evolve onboarding process for Amex Offers Digital Media including conducting live trainings, enhancing resources and developing mentoring program</li><li>Process Optimization: Develop, implement, and refine processes and workflows to improve efficiency and effectiveness; Identify bottlenecks and areas for improvement in key sales activities </li><li>Central Communications: Act as central point of contact and distribution method for team communications and updates across the COE and key business partners </li></ul>Minimum Qualifications<ul><li>Proven experience in sales operations/enablement, sales governance or a related role.</li><li>Strong project management experience and ability to lead cross-functional partners; PMP certification a plus</li><li>Excellent written and verbal communication skills; exceptional presentation skills and ability to develop trainings and updates for senior leadership and Sales teams&nbsp; </li><li>Experience developing governance and testing procedures related to Sales Conduct</li><li>Strong knowledge of CRM platforms (i.e. SalesForce)</li><li>Proven ability to adjust quickly to shifting priorities and manage through ambiguity and rapid change.</li><li>People Leadership experience preferred</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager - Sales Operations

Position:&nbsp;Operations Specialist Department: Referral ManagementReports to: &nbsp;Director, Referral ManagementPosition Description:The Operations Specialist is responsible for providing administrative support to the day-to-day operations of the Referral Management team. In partnership with the Referral Management leadership, the Operations Specialist identifies, evaluates, and optimizes the daily activities and performance of the Referral Management team.Office Location:<ul><li>Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020 (Remote)</li></ul>Responsibilities and Duties:Responsibilities include, but are not limited to the following:<ul><li>Working closely with leadership:<ul><li>Document requirements for implementations or enhancements</li><li>Document desktop procedures for new or changed processes</li><li>Monitor implementations, post go-live, for accuracy and needed corrections. Support required corrections.</li></ul></li><li>Perform time studies and document process steps, as needed.</li><li>Act as the liaison between Reporting/Data Analytics and Referral Management, collaborating on reporting enhancements and needs.&nbsp;</li><li>Distribute reports to internal and external stakeholders.</li><li>Other duties to support Referral Management goals, initiatives, quality, compliance, or efficiency.</li></ul>Qualifications:<ul><li>High School Diploma or GED, college preferred.</li><li>Has experience utilizing Microsoft Word, Excel, and PowerPoint.</li><li>Capable of following an issue through to its conclusion.</li><li>Home care/healthcare background is a plus but not required.</li><li>Good oral and written communication skills.</li></ul>Proven Personal Attributes:<ul><li>Must be able to work at a fast pace managing large amounts of responsibilities.</li><li>Detail oriented and displays good organizational skills.</li><li>Highly self-motivated and able to work with minimal supervision.</li><li>Self-directed, flexible, and cooperative.</li><li>Ability to multitask in a fast-paced work environment.</li><li>Ability to remain calm under pressure and manage stressful situations.</li><li>Ability to maintain a high level of confidentiality and remain HIPAA compliant.</li><li>Ability to establish highly productive and detailed organizational skills/habits.</li><li>Ability to actively listen and problem solve with cooperation, assertiveness, and flexibility for positive outcomes.</li><li>Possess strong, professional written and oral communication skills for in-person, telephonic, and electronic use.</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

tango

Operations Specialist 

Join the Clean Energy RevolutionBecome&nbsp;a&nbsp;Business Operations Analysis Managerat Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll guide the&nbsp;Project Performance and Resource Planning&nbsp;team—an essential group of analysts and advisors supporting our&nbsp;Transmission and Substation Engineering (T&amp;SE)&nbsp;organization. Your team will drive strategic initiatives and provide critical operational support, including:<ul><li>Engineering project tracking and schedule management</li><li>Development and maintenance of performance dashboards and key metrics</li><li>Process mapping and continuous improvement</li><li>O&amp;M budget tracking and resource planning</li><li>Delivering high-impact reports and non-engineering support to enable core engineering success</li></ul>As&nbsp;a&nbsp;Business Operations Analysis Manager, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Typically manages exempt personnel</li><li>Leads the implementation of business operating plans which align with department or Operating Unit's business strategy and short, medium-term objectives</li><li>Leads the delivery of support to a business function, coordinating the execution of key projects and initiatives by helping to facilitate project meetings, and develop, track and close out project accomplishments, and track/present status</li><li>Guides the prioritization of strategic planning scenarios which effectively address business challenges while successfully achieving operational performance metrics</li><li>Supports and implements business metrics, evaluate impact of new and existing initiatives, and initiate and implement changes to improve ongoing operations</li><li>Leads strategy and design to maximize employee performance and company ROI</li><li>Develops and continuously improve analytics and processes to increase productivity of operations</li><li>Administers projects including planning, strategizing, coordination, implementation and quality control</li><li>Identifies and communicates insights, model processes and functions, limitations, and risk assessments to leadership as necessary to justify recommendations aligned to the department or Operating Unit objectives</li><li>Delivers and implements company operational policies and procedures to ensure work goals are met and completed within a given timeframe</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years combined experience performing or supervising business operations analysis. </li></ul>Preferred Qualifications<ul><li>Bachelor’s Degree in Business, Technical, or other related field</li><li>Experience with engineering project tracking and schedule management</li><li>Proficient in spreadsheet and presentation software tools to report out data trends, analysis, and metrics</li><li>Previous experience supporting engineering related work such as project support, data analysis, and general administrative support.</li><li>Experience implementing process improvements to enhance the quality and timeliness of engineering deliverables</li><li>Experience with scheduling tools (e.g. P6)</li><li>Intermediate experience in MS Excel</li><li>Proficient in MS Office programs such as Word and PowerPoint.</li><li>Strong communication skills both oral and written</li><li>Strong comprehension skills, both in reading and listening</li></ul>Additional Information <ul><li>This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li></ul><ul><li>Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. (External Posting only)</li></ul><ul><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Business Operations Analysis Manager

<h3>Job Description:</h3>The Role:The Analyst, CLO Investment Services will be assigned to a 2-3 live CLOs and will have responsibility for the daily monitoring of CLO compliance test results, regular review/updates of security reference data, and monthly Trustee Report review/approval. In addition, the Analyst will need to understand the indenture language for their assigned CLOs and provide other ongoing operational and administrative support to the Ballyrock Investment Team and the broader CLO Investment Services team. Further, the Analyst will be involved with data validations of new tools/technologies that will provide greater portfolio management capabilities for leveraged loan portfolios.The position requires close interaction with portfolio managers, traders, legal, compliance, investment services, third party trustees, underwriters and Fidelity’s Investment Operations teams. The Expertise and Skills You Bring:<ul><li>BA / BS degree required. Major or concentration in legal, finance, business administration, or accounting preferred but not required.</li><li>Minimum of 4 to 5 years of financial services experience, with preference towards prior experience with leveraged loan/CLO operations.</li><li>Solid understanding of the US leveraged loan market and structured finance transactions.</li><li>Working knowledge of Wall Street Office, familiarity with Rating Agencies (Moody’s, S&amp;P, Fitch) preferred</li><li>Experience with credit agreements, term sheets, indentures and other security offering documents.</li><li>Ability to monitor daily CLO compliance results to ensure adherence to indenture guidelines.</li><li>Interact with Trustee to communicate hypothetical trades and assess impact to compliance results.</li><li>Work with external vendors to build, implement and test compliance modules for each new CLO.</li><li>Oversight of Trustee reporting for the Ballyrock CLOs.</li><li>Strong Microsoft Excel skills and excellent interpersonal skills.</li><li>Ability to work independently while integrating seamlessly with other members of the Investment &amp; Investment Services teams.</li><li>Reliable, self-starter, highly detail oriented, well-organized and able to manage several priorities and deadlines.</li></ul>The Team:Fidelity’s High Income &amp; Alternatives Division is responsible for managing the firm’s diversified high yield, leveraged loan, and emerging market debt strategies, including Collateralized Loan Obligations (CLOs). In addition, the group manages strategies focused on the equities of leveraged companies. Assets under management exceeded $100 billion as of year-end 2022. The division is made up of a diverse team of Investment Professionals, Traders, and Operational and Administrative Support staff.<h3>Certifications:</h3><h3>Category:</h3>Investment OperationsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Analyst, CLO Investment Services

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>Responsible for personnel, management, and coordination of nursing service activities for the scheduled working shift, in accordance with established philosophy, objectives, and policies of the hospital to ensure safe, efficient, and therapeutic patient care</li><li>Relates effectively with other shifts for continuity of care and, in the absence of the Director of Nursing Services, takes charge</li></ul>Essential Functions<ul><li>Assists in interpreting hospital policy and state law as related to the nursing service</li><li>Assists in evaluating and formulating the policies, procedures, decisions, and solutions related to the nursing service</li><li>Participates in hospital safety procedures and programs</li><li>Manages guidance and counseling activities for personnel of the designated shift</li><li>Evaluates and recommends changes in nursing service records</li><li>Responsible for all activities, nursing care, and the execution of nursing and hospital policies of scheduled shift</li><li>Responsible for informing the Director of Nursing Services of nursing activities, needs, problems, and unusual events</li><li>Recommends the purchase of supplies and equipment required for the nursing service</li><li>Coordinates activities of the nursing service through charge nurses</li><li>Continuously reviews nursing staffing patterns, checks attendance, and revises the daily staff schedule as necessary</li><li>Evaluates and reviews employees’ performance against written standards for each position; approves or rejects salary change recommendations</li><li>Makes recommendations to the Director of Nursing Services to hire, promote, suspend, and terminate nursing service employees</li><li>Maintains and assists in orientation programs for new employees</li><li>Assists in supervising the in-service education program and follows up to evaluate effectiveness and to determine the need for revision of methods and materials</li><li>Investigates and reports complaints</li><li>Makes routine nursing service checks on personnel, time cards, equipment, materials, supplies, etc.</li><li>Initiates and approves orders for repairs</li><li>Responsible for environmental control, including infection control</li><li>Exercises independent judgment and initiative</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Ability to function independently, and as part of a team</li><li>Empathy for the needs of patients</li><li>Effective oral and written communication skills</li><li>Ability to communicate through spoken and written English</li><li>Detail oriented, with ability to prioritize and multitask</li><li>Ability to apply sound judgment with clinical skills for optimal patient care</li><li>Demonstrates flexibility by accepting and supporting changes in work assignments as related to department and patient needs</li><li>Strong interpersonal communication and customer service skills</li><li>Proficient in working with all ages and patient populations</li><li>Knowledge of appropriate equipment, policies, procedures, and strategies to promote effective patient outcomes</li></ul> QualificationsEducation<ul><li>High school diploma or GED required</li><li>Bachelor’s degree in nursing (BSN) preferred</li></ul>Licenses/Certifications<ul><li>Registered Nurse</li><li>Current State RN license required</li></ul>Experience<ul><li>Minimum two years post-graduate acute care hospital experience preferred</li><li>Minimum two years medical-surgical nursing experience preferred</li><li>Experience preferred in appropriate clinical care areas</li></ul>

St. Francis-Emory Healthcare

RN House Supervisor The Bradley Center Weekend Nights

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Summary:The Senior Director, Strategy &amp; Operations will be a strategic partner to the SVP and Head of Market Access, Pricing, and Value Demonstration (MAx), as well as the MAx Leadership Team.&nbsp; This position involves driving key operations, effective communication, and facilitation of strategic priorities across the MAx organization, ensuring that key decisions are aligned and executed across various stakeholders.&nbsp; Acting as a Chief of Staff and strategic business partner to the MAx SVP, this position is pivotal in supporting the MAx SVP and Leadership team to achieve organizational goals and improve market access strategies.The ideal candidate for this role has a broad understanding of market access, healthcare systems, and regulatory environments, along with familiarity with commercialization and payer strategies, and pricing/reimbursement processes. A proven track record of managing and executing projects successfully, and the ability to oversee multiple projects simultaneously and ensure timely completion is core to position responsibilities. The individual should excel at relationship building and connectivity with key stakeholders. The position requires an individual who can thrive in a fast-paced, dynamic environment, have strong project management skills, and easily adapt to changing priorities and challenges.Responsibilities:<ul><li>Regularly partner with SVP Global MAx and the leadership team made up of 7 VPs to achieve strategic business goals, guide operational elements for teams, and drive the execution of identified key MAx strategic projects.</li><li>Assist in the development and implementation of market access strategies, monitor progress, and ensure alignment with organizational goals; Develop and maintain a MAx scorecard.</li><li>Act as a liaison between the Market Access leadership and other departments, facilitating effective communication and information flow within the organization.</li><li>Oversee and manage priority cross-sleeve projects and initiatives, collaborating with the MAx S&amp;O teams, and ensuring projects are completed on time and within budget.</li><li>Provide critical analysis and recommendations to support executive decision-making and prepare reports and presentations for the SVP Global MAx.</li><li>Drive the agenda setting of key internal meetings (LT meetings, Town Halls, etc.) and manage follow-up/action items and communications across the team.</li><li>Co-lead planning for global MAx meetings, employee engagement sessions, etc.</li><li>Identify and implement process improvements to enhance operational efficiency of MAx and monitor and evaluate the performance of various departments.</li><li>Monitor the external pricing and access environment and contribute to the formulation of external engagement strategies.</li><li>Address and resolve issues that arise within the broader Market Access organization and act as a troubleshooter for the MAx executive team.</li><li>Embed and drive a culture of innovation, collaboration, diversity, and inclusion.</li></ul>Qualifications:<ul><li>Undergraduate degree required, MBA and/or post-graduate degree preferred.</li><li>Minimum of 15 years of combined commercial/access/capability function experience in the pharmaceutical or healthcare-related industry required.</li><li>Understanding of the biopharmaceuticals industry in oncology, hematology, cardiovascular, immunology, neuroscience, and cell therapy in WW and US Markets is preferred.</li><li>Understanding of access, drug pricing, pricing systems, and policy globally.</li><li>Individual must possess the ability to build alignment and drive performance across matrix teams through personal influence.</li><li>Knowledge of the Product Development and Commercialization Process.</li><li>Demonstrated learning agility; ability to adapt in an agile way as required.</li><li>Excellent verbal and written communication skills; strong presentation skills.</li><li>Proven ability to set and deliver in a dynamic and rapidly evolving environment; ability to think critically about issues and understand context and likely challenges.</li><li>Demonstrated ability to successfully and effectively collaborate and work across boundaries (e.g., Commercial Business Leads/functions, R&amp;D, Corporate Affairs, Global Policy and Government Affairs, External Partners) and build strong working relationships.</li><li>Proven ability to “flex” across different types of cultures, work, complexities, business situations, and matrix partners.</li><li>Demonstration of all Core BMS Behaviors - Passion, Innovation, Accountability, and Urgency</li></ul>The starting compensation for this job&nbsp;is a range from$224,910 -&nbsp;$272,500, plus incentive cash and stock opportunities (based on eligibility).The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.Final, individual compensation will be decided&nbsp;based ondemonstrated&nbsp;experience.&nbsp;Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit our &nbsp;Working With Us (bms.com)Benefit&nbsp;offerings&nbsp;aresubject to the terms and conditions of the applicable plans then in effect&nbsp;and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support&nbsp;such as&nbsp;the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivorsupport.&nbsp;Work-lifeprograms include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hoursflexibility.&nbsp;Parental,caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement,fertility/infertilitybenefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.#LI-HybridIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Senior Director, Strategy & Operations - MAx

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Summary:The GTN Planning &amp; Analytics Lead will be responsible for leading end-to-end Gross-to-Net forecasting, planning, and performance analysis to support revenue management, brand strategy, and financial planning processes. This role is critical to ensuring accurate accruals, insightful analytics, and clear communication of GTN dynamics to cross-functional stakeholders including Finance, Commercial, Market Access, and BI&amp;T teams.Responsibilities:<ul><li>Lead the GTN Planning &amp; Analytics team, providing guidance and direction to ensure the accuracy and reliability of forecasting processes and deliverables.</li><li>Consolidate and coordinate GTN forecasting and analytics for Budget and Long-Term Financial Planning (LTFP) for Total BMS portfolio</li><li>Build and improve robust analytical tools and models to support scenario planning and sensitivity analysis</li><li>Support pricing &amp; economic and strategic decision-making with relevant GTN analyses.</li><li>Drive insights into GTN performance trends, forecast variances, and risks/opportunities vs. plan</li><li>Deliver enhanced management reporting for planning cycles, quarterly close actuals, and adhoc analytics.</li><li>Serve as a key business partner within MAx and collaborate cross-functionally with other teams.</li><li>Foster innovation and champion continuing platform improvements. Build and improve robust analytical tools and models to support scenario planning and sensitivity analyses.</li></ul>Qualifications:<ul><li>Bachelor’s degree plus MBA or health economics degree/experience</li><li>Minimum of 12 years of pharmaceutical industry experience in planning and analytics</li><li>Five years of leadership experience</li><li>Strong strategic thinking skills and ability to apply in a variety of complex business situations</li><li>Extensive experience in US pricing, GTN planning, finance, or related fields</li><li>Strong leadership skills with collaborative and proactive approach to managing team and working across matrix teams</li><li>Proficiency in financial systems and forecasting tools</li><li>Intellectual curiosity with excellent analytical and problem-solving abilities</li><li>Strong communication skills, including the ability to explain complex concepts succinctly to senior leaders</li><li>Intellectual curiosity and interest in continuous improvement and demonstrated experience using and adopting/leveraging new technologies (e.g. AI)</li></ul>The starting compensation for this job&nbsp;is a range from$212,050 - $257,000, plus incentive cash and stock opportunities (based on eligibility).The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.Final, individual compensation will be decided&nbsp;based ondemonstrated&nbsp;experience.&nbsp;Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit our &nbsp;Working With Us (bms.com)Benefit&nbsp;offerings&nbsp;aresubject to the terms and conditions of the applicable plans then in effect&nbsp;and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support&nbsp;such as&nbsp;the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivorsupport.&nbsp;Work-lifeprograms include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hoursflexibility.&nbsp;Parental,caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement,fertility/infertilitybenefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.#LI-HybridIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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