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The Collision Administrator is responsible for maintaining the front office area and assisting the Collision Manager with various tasks. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Answer all incoming calls and direct or take messages as necessary</li><li>Ensure that all documents are accounted for during the process of repairing a vehicle and file the completed file</li><li>Greet customers in a timely, friendly manner</li><li>Schedule appointments using dealership-approved forms</li><li>Prepare all vendor invoices and assign purchase order numbers as necessary</li><li>Obtain customer and vehicle data as needed for collision center estimators</li><li>Establish each customer's method of payment</li><li>Maintain Customer Satisfaction Index rating comparable to that of the manufacturer or dealership average</li><li>Obtain customer's signature on repair order; provide customer with a copy</li><li>Receiving invoices and matching them up with the unpaid insurance invoices before turning them in for payment</li><li>Distribute the mail daily</li><li>Post all funds received from the repair of a vehicle to the appropriate repair order</li><li>Call customer when vehicle is ready and schedule the appointment for the vehicle to be picked up</li><li>Prepare the funds for deposit by making copies of the invoices paid as well as the checks and currency received as payment for the repairs</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Ability to read and comprehend instructions and information</li><li>Two years of experience in a dealership position (preferred)</li><li>Professional appearance</li><li>Excellent oral and written communication skills</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Collision Administrator

The Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers.&nbsp; This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Associates for the store and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way. &nbsp;<h1>Lead the Future of Automotive Retail.</h1>At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.<h1>Why You’ll Love Working Here:</h1><ul><li>National scale with entrepreneurial spirit</li><li>Inclusive culture and diverse leadership</li><li>Competitive compensation and benefits</li><li>Opportunities to make a real impact</li><li>Our values and culture</li></ul><h1>What We’re Looking For:</h1><ul><li>Proven leadership experience</li><li>Strategic thinking and execution skills</li><li>Passion for innovation and people development</li></ul>Explore leadership opportunities at AutoNation today.<h1>What are the day-to-day responsibilities?</h1><ul><li>Leading yourself and the team in a way that supports AutoNation’s Vision and Mission</li><li>Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit</li><li>Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes</li><li>Driving the business through a high-level of involvement in the day-to-day operations</li><li>Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing</li><li>Appraising vehicles for trade</li><li>Managing all three areas of customer traffic:&nbsp; Showroom, E-Commerce, and Phones</li><li>Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory</li><li>Assisting in managing controllable expense elements for the New and Used Vehicle Departments</li><li>Analyzing the business to determine shortfalls and developing action plans to improve performance</li></ul><h1>How will I know if I am successful?</h1>The performance of a Sales Manager is measured by achieving:<ul><li>Targeted unit sales and gross profit</li><li>Targeted Associate retention</li><li>Targeted Customer Satisfaction Index</li></ul><h1>What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>Proven success in auto retail sales</li><li>Proven leadership ability to mentor and train others</li><li>Ability to set and achieve targeted goals</li><li>Ability to drive an exceptional Customer experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>What are the opportunities for career growth?</h1>Our Sales Managers have a few options for career growth and development after success in&nbsp;this role.&nbsp; Opportunities may include:<ul><li>Used Vehicle Manager</li><li>Financial Services Director</li></ul>Compensation: $4,800 - $17,941 Monthly<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Manager - AutoNation Volkswagen Audi Spokane

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul>Compensation: $2,858 - $8,700 Monthly<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate - Subaru Spokane

The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department.&nbsp; The service manager will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales objectives and maintaining service records.&nbsp; The Service Manager is responsible for ensuring a customer experience that meets or exceeds the manufacturer’s customer satisfaction index and for monitoring and improving customer satisfaction. The service manager also carries out this responsibility by building customer relationships, creating a good work environment and properly managing the assets of the department.&nbsp; &nbsp;<h1>Lead the Future of Automotive Retail.</h1>At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.<h1>Why You’ll Love Working Here:</h1><ul><li>National scale with entrepreneurial spirit</li><li>Inclusive culture and diverse leadership</li><li>Competitive compensation and benefits</li><li>Opportunities to make a real impact</li><li>Our values and culture</li></ul><h1>What We’re Looking For:</h1><ul><li>Proven leadership experience</li><li>Strategic thinking and execution skills</li><li>Passion for innovation and people development</li></ul>Explore leadership opportunities at AutoNation today.<h1>What are the day-to-day responsibilities?</h1><ul><li>Assist all subordinate service and sales personnel in all phases of their job descriptions</li><li>Properly document employee behavior that may result in punitive job actions such as termination</li><li>Report to management any circumstances that compromise the integrity of the dealership</li><li>Work with the parts department as appropriate to ensure proper stocking of high use parts</li><li>Collect accounts receivable for service work</li><li>Obtain competitive bids on all tools, equipment, sublet repairs, supplies, ect…</li><li>Ensure that service department employees follow safety policies and practices and that they report any and all accidents immediately</li><li>Ensure that all required technical publications, periodicals, bulletins, ect… are obtained, kept up-to-date and properly maintained</li><li>Quality check completed jobs</li><li>Ensure that all the necessary shop equipment is in proper working condition</li><li>Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly and quickly</li><li>Ensure that proper service sales techniques are being used</li><li>Meet with fixed operations director and general manager at least once a month to review current service department performance, set future performance objectives, promotional activities or any other matters</li><li>Communicate with customers before issues arise and get involved in escalated customer issues</li><li>Maintain accurate records and insure warranty parts retention as outlined, following all manufacturer requirements as outlined in manufacturer and company policy and procedures manuals</li><li>Maintain the highest possible standards of workmanship, advise technicians of service CSI on a monthly basis</li><li>Serve as liaison with factory representatives in the absence of fixed operations or service director</li><li>Establish and maintain a good working relationship with customers to encourage repeat referral business</li><li>Monitor staffing levels, compensation levels and department turnover</li><li>Assure proper repair order flow to satisfy warranty/dealership/business office requirements</li><li>Maintain reporting systems required by general manager, company and manufacturer</li><li>Establish and maintain a good working relationship with vocational and technical schools to enhance recruitment activates</li><li>Direct and schedule the activates of all department associates</li><li>Hire, train, motivate, counsel and monitor the performance of all service department staff</li><li>Understand and comply with federal, state and local regulations that affect service and parts operations, such as hazardous waste disposal, OSHA right-to-know act, ect…</li><li>Assist in development of annual service budget for use in connection with annual sales forecast</li><li>Maintain customer satisfaction index rating above that of manufacturer or dealership average</li></ul><h1>What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>Three to Five years of experience in an auto repair facility</li><li>Two plus years of supervisory experience</li><li>Excellent verbal and written communication and interpersonal skills</li><li>Proficient knowledge of dealership computer systems</li><li>Must have a valid driver’s license</li><li>Ability to drive manual transmission vehicles</li><li>Demonstrated customer service skills</li><li>Previous industry knowledge of overall operations, management and wholesale relations (preferred)&nbsp;</li></ul>Commission based role estimated between $3k - $17k a month<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Manager - Toyota Spokane Valley

The Service&nbsp;Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Process all claims by next business day following RO close date</li><li>Handle and resolve all claim corrections and charge-backs</li><li>Establish and maintain relationships with the manufacturer's designated warranty representatives</li><li>Review every warranty repair order written for proper completion, accuracy and legibility according to the policies and procedures</li><li>Analyze problems, identify trends and develop strategies for maximizing claim process</li><li>Flag the technicians for the hours earned on the service they performed</li><li>Check each repair order against the vehicles service history to avoid duplicate claims</li><li>Provide a weekly report to the service manager regarding claim status</li><li>Report any fraudulent manipulation of warranty claims</li><li>Provide parts manager with updated parts listing on a weekly basis</li><li>Conduct weekly audits of warranty and schedules, reviewing all old claims, and address any adjustments or write-offs</li><li>Assist service consultants in closing all open warranty RO's</li><li>Assist service consultants and technicians with any warranty questions</li><li>Assist with special projects, audits and reports as requested</li><li>Review and manage all aging schedules and reports</li><li>Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA right-to-know, etc.</li><li>Attend warranty training courses as needed</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or the equivalent</li><li>Ability to effectively communicate verbally and in writing</li><li>Ability to confront and resolve difficult customer service situations</li><li>Demonstrated customer service skills</li><li>Ability to read and comprehend written instructions and information</li><li>General knowledge of automotive parts and vehicle mechanical operations</li><li>Two years of experience in a automotive dealership</li><li>Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test</li></ul>$21 hr<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Warranty Admin - AutoNation Subaru Spokane

The&nbsp;Experienced Automotive Service Technician at Toyota Spokane Valley performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;The compensation range for this position is $26 to $37+ per flat rate hour that is based on experience, trainings and certifications. It and also has a bonus component on longevity and overrides.Join our team of passionate Automotive Service Technicians at Toyota Spokane Valley, WA where your skills are not only valued, but also cultivated for long-term growth and success. Work with tenured service technicians and advisors at our busy and temperature-controlled shop! Here's why AutoNation is the ultimate destination for automotive professionals:<ul><li>Paid Training Opportunities: Elevate your expertise with paid OEM training, unlocking new levels of success and earning potential on our technician wage grid.</li><li>Longevity and Productivity Bonus and Incentives&nbsp;</li><li>Generous PTO/Vacation Policy: Enjoy a comprehensive paid time off policy for a healthy work-life balance.</li><li>Defined Career Paths: Experience a workplace with structured career paths, offering clear milestones and opportunities for advancement across sales, service, management, and corporate&nbsp;</li><li>Benefits On Day One: AutoNation prioritizes your well-being with robust health insurance options for you and your loved ones.</li><li>Drive a Strong Customer Pay Business: Join a team focused on driving a strong customer pay business where your expertise contributes to exceptional customer experiences.</li><li>Generous Employee/Technicians Referral Programs (based on position)</li><li>Employee Discounts on purchases, parts, and service&nbsp;</li></ul>Position OverviewAt AutoNation, getting customers back on the road is what drives us. We’re looking for an Auto Technician or Auto Mechanic to join our team, and we’re interested in talking to candidates at an experienced level. As an Auto Technician, you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail make you a valuable asset to the team as you ensure repairs are completed on time, and deliver top-notch work to delight our customers. In this role, you’ll interact daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers. <h2>Who Would I Interact With? This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.&nbsp;</h2><h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2> How will I know if I am successful?</h2><ul><li>The performance of a Senior Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2> What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2> What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul>AutoNation offers toolbox relocation assistance of up to $400 if a technician is required to supply their own toolbox. We understand the time and care that is needed to properly relocate your toolbox and this assistance program is designed to speed your journey to a new career with AutoNation.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

6 Procurement / Operations Jobs in Spokane, WA, USA