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<h3>Job Description:</h3><p><strong>The Role</strong></p><p>The Director, FFIO Global Product Solutions (GPS) - Alternatives, is responsible for coordinating and leading cross business unit operational activities required for the implementation of new alternative investment products or investment capabilities. Our team is responsible for maintaining and communicating a clear understanding of Fidelity product implementation details, conducting product research, designing implementation playbooks, and coordinating product launch and portfolio configuration programs each with diverse size, scope, and complexity. Do you want to be a part of this exciting business?</p><p><strong>The Expertise and Skills You Bring </strong></p><ul><li><p>Bachelor’s Degree or equivalent</p></li><li><p>8+ Years of experience preferred</p></li><li><p>Effective written and verbal communication</p></li><li><p>Process, and program management</p></li><li><p>Experience with fund operations including accounting, valuation, and custody</p></li><li><p>Investment product knowledge including product pricing, alternative and standard investment vehicle structures, regulatory framework, and distribution</p></li><li><p>Investment operations including trading, portfolio analytics, performance, and compliance</p></li><li><p>Portfolio transition management</p></li><li><p>Transferable skills include risk management, compliance, and project management</p></li></ul><p><strong>The Team</strong></p><p>The Director, FFIO Global Product Solutions Alternatives will join a team of 42 customer obsessed fund and investment operations leaders. We strive to create innovative implementation and portfolio transition solutions for our business partners that result in positive outcomes for Fidelity investment products and clients. As part of Fidelity Fund and Investment Operations, we collaborate with investment operations, trading, compliance, legal, and oversight teams across all Fidelity asset management divisions to bring new products and services to our customers. We foster a culture of quality while embracing pace over perfection when implementing new investment products and capabilities across the Fidelity ecosystem. Global Product Solutions teams view investment and operations challenges as opportunities and enjoy designing client on-boarding and transition strategies that minimize portfolio disruption and transactions costs while improving the customer experience.</p><h3>Certifications:</h3><h3>Category:</h3>Investment Operations<p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Fidelity Investments

Director, FFIO Global Product Solutions

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>Up to $30 per hour flat rate pay and advancement potential</h2><h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Skilled Technician- Audi Plano-$30

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>AutoNation Ford Corpus Christi has an&nbsp;<b>immediate need</b>&nbsp;for talented and highly skilled manufacturer automotive technicians to provide our clients with efficient and quality resolution to all their service needs.&nbsp;<i><b>We have more work customer pay work than we have skilled technicians</b></i>.</h2><h2>Our Automotive Service Technicians&nbsp;<i><b>earn from $22.50 to $38.75 per flag hour</b></i>&nbsp;depending on years of experience and certifications. If you are not Ford certified, there is no need to worry as we will not only help get you certified but will&nbsp;<i><b>pay</b></i>&nbsp;you to earn those certifications.</h2><h2><b>Some Dealership Highlights:</b></h2><ul><li><h2><b>Paid Training Opportunities</b></h2></li><li><h2><b>Generous PTO/Vacation Policy</b></h2></li><li><h2>Benefits starting <b>Day 1</b></h2></li><li><h2><b>Comprehensive Health Insurance Options:&nbsp;</b>AutoNation prioritizes your well-being with robust health insurance options for you and your loved ones.</h2></li><li><h2><b>Drive a Strong Customer Pay Business:</b>&nbsp;Join a team focused on driving a strong customer pay business where your expertise contributes to exceptional customer experiences.</h2></li></ul><h2><b>What are the day-to-day responsibilities?</b></h2><ul><li><h2>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</h2></li><li><h2>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</h2></li><li><h2>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</h2></li><li><h2>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</h2></li><li><h2>Documenting work performed on each vehicle on the repair order.</h2></li><li><h2>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</h2></li><li><h2>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</h2></li><li><h2>Providing an exceptional customer experience to drive loyalty</h2></li></ul><h2>&nbsp;<br><b>How will I know if I am successful?</b></h2><ul><li><h2>The performance of a Skilled Technician is measured by achieving:</h2></li><li><h2>Targeted production</h2></li><li><h2>Targeted sales</h2></li><li><h2>Targeted Customer Satisfaction Index</h2></li></ul><h2>&nbsp;<br><b>What are the requirements for this job</b></h2><ul><li><h2>High School diploma or equivalent</h2></li><li><h2>2+ years experience as an automotive technician</h2></li><li><h2>Automotive technical training (varies based on store needs)</h2></li><li><h2>Attention to detail</h2></li><li><h2>Organization and follow-up skills</h2></li><li><h2>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</h2></li></ul><h2>&nbsp;<br><b>What are the opportunities for career growth?</b></h2><ul><li><h2>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</h2></li><li><h2>Master-Certified Technician</h2></li><li><h2>Service Advisor</h2></li><li><h2>Service Management</h2></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Domestic Automotive Technicians | AutoNation Ford of Corpus Christi | $22.50 - $42.25

<br><strong>About Us:</strong><br><br>Mitsubishi Logisnext Americas Inc. has helped customers<strong> Move The World Forward</strong> for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support.<br><br><strong>About the role: </strong><br><br>To provide service support to national and dealer major managed accounts for Logisnext products. Position requires extensive contact with dealers, customers, and national account sales personnel primarily through CRM service tickets. Position may require extensive travel. This position is responsible for monitoring product health by identifying, quantifying, investigating, and analyzing quality and reliability problems being experienced by Logisnext products in the field. Position coordinates with other departments to resolve problems and communicate solutions to the field. Provides a monthly report detailing CRM activity and trip report summary.<br><br><strong>What you will do:</strong><br><br><ul><li>Provides technical support to dealer parts and service personnel, other departments within Mitsubishi Logisnext Americas.</li><li>Travels to dealer/customer sites to assist dealers and field personnel with problem resolution. Assists dealers with key customer acceptance and satisfaction issues to help ensure future product sales. Provides detailed reports of trip purpose and outcome.</li><li>Provides feedback on a regular basis to National Accounts group regarding product health and open service issues</li><li>Monitors product health to control and helps reduce warranty expense to company. Maintains problem log to recognize problems and quantify concerns. Communicates information regarding specific problems to Service Engineering, ML Design Engineering, Design Center Houston (DCH), Jungheinrich AG, and/or MLA Engineering as situation dictates. Initiates requests for product improvement.</li><li>Coordinates problem resolution with Engineering, CSM, Quality, Prove Design, Parts Authorization. Coordinates field problem investigation and National Accounts specific Service Campaigns. Reports Test Orders (TO) to Service Engineering for Prove Design to evaluate product issues and validate corrective actions.</li><li>Develops product improvements to address product issues and technical information to support solutions. Creates Product Support Bulletins (PSB’s) and HPK articles for distribution in the Americas and SOP’s for internal use.</li></ul><br><br><strong>When &amp; Where:</strong><br><br><ul><li>This is a full-time role that will require up to 75% travel.</li></ul><br><br><strong>What you need to have:</strong><br><br><ul><li>High School Diploma or GED.</li><li>2 to 7 years’ overall experience.</li><li>+5 years lift truck industry experience</li><li>Dealer contact experience</li><li>Ability to travel to customer sites</li><li>Failure analysis experience</li><li>Microsoft Office experience</li><li>Project Management skills</li></ul><br><br><strong>What would be nice to have:</strong><br><br><ul><li>Bachelor’s Degree</li><li>Experience can be substituted for education requirements</li><li>Extensive technical knowledge of IC and Electric MCFA and Jungheinrich products</li></ul><br><br><strong>What we offer:</strong><br><br><ul><li>Medical, dental, and vision benefits</li><li>Paid Vacation, Sick Time, and Paid Holidays </li><li>Profit Sharing Opportunities</li><li>Flexible Spending and HSA Accounts</li><li>401k with automatic company contribution and company match</li><li>Short-term and long-term disability insurance</li><li>Life, Dependent Life, and AD&amp;D Insurance</li><li>Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)</li><li>Employee Assistance Program </li><li>Employee Discounts</li><li>On-site fitness center (Houston)</li><li>On-the-job training and development</li></ul><br><br><em>The pay for this position ranges from $76,147 to $108,355 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience.</em><br><br>To be considered for this role, all applicants must submit a full and complete application through our careers page. <br><br><em>The pay for this position ranges from $72,114 to $102,338 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience.</em><br><br><strong><em>Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.</em></strong><br><br>To be considered for this role, all applicants must submit a full and complete application through our careers page. <br><br><strong><em>Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.</em></strong><br><br><strong>Equal Opportunity Employer/Veterans/Disabled</strong><br><br><strong>Agency Disclaimer</strong>:<br><br>Mitsubishi Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company’s discretion, with the understanding that Mitsubishi Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support. <br>

Mitsubishi Logisnext Americas Inc.

Key Account Senior Service Engineer

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Equity Mining Sales Associate is focused and specifically trained for driving incremental sales and acquiring additional inventory for their dealership by actively prospecting our current sales and service databases, as well as identifying conquest customers in our service drives.<h2>What are the requirements?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Sales Associate, Equity Mining - AutoNation Mercedes-Benz of Houston North

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>As a Collision Body Technician, you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail make you a valuable asset to the team as you ensure repairs are completed on time, and deliver top-notch work to delight our customers.<h2>What are the daily job responsibilities?</h2><ul><li>Performing work as outlined on repair orders with efficiency and accuracy.</li><li>Communicating with Estimators and Parts Associates to obtain necessary parts.</li><li>Assessing vehicle condition to determine if additional safety or repair work is needed.</li><li>Performing all body repairs according to estimate.</li><li>Performing welding, soldering, body alignment, and frame/unibody repairs.</li><li>Operating all equipment in the Collision Center in a safe and productive manner, following AutoNation’s Safety Standards for the use of personal protective equipment (e.g., safety glasses, gloves, hearing protection) while working on the production floor.</li><li>Inspecting all work performed as a Quality Control (QC) measure as soon as jobs are completed.</li><li>Mixing all chemicals according to manufacturer directions/specifications.</li><li>Understanding and following federal, state, and local regulations that affect Collision Center operations, such as hazardous waste disposal, OSHA guidelines, etc.</li><li>Gaining superior product knowledge to provide high quality repairs.</li><li>What are the requirements for the Collision Body Technician?</li><li>ICAR certification (preferred) or interest to become certified.</li><li>OEM certification (preferred) or interest to become certified.</li><li>At least two years’ automotive experience.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li><li>Ability to operate an automobile.</li></ul><h2>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Collision Body Technician role. Future opportunities may include:</li><li>Collision Director</li><li>Collision Production Manager</li><li>Collision Estimator</li><li>Collision Body Team Lead</li><li>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Collision Body Technician

<h3>Job Description:</h3><p><strong>Director, Healthcare Card Operations</strong></p><p>As Director, Healthcare Card Operations, you will be a leader in the Fidelity Healthcare Operations team and provide subject matter expertise in the Enterprise Healthcare Card domain and be responsible for the design and execution of a comprehensive Card operations program for HSA and Reimbursement products.</p><p>You will be responsible for the design and execution of a comprehensive Card operations program for HSA and Reimbursement products. You will serve as the operations and service leader who designs and defines the end-to-end Card Operations model and work extensively with internal partners and external vendor relationships and drive the design of operational tools that support integration between multiple vendors and operational processes.</p><p>You will establish the blueprint for service model components, systems requirements, business processes and procedures, vendor integration touchpoints and identify critical features and functionality for the sustainable Healthcare Card Operations department. You will be responsible for overseeing reconciliation, analysis, and reporting for all Card operations, as well as ensuring compliance with regulatory standards.</p><p>You will serve as an expert with file transmission standards and commonly used daily reports. You will be responsible for Card production oversight, inventory management and issue management in addition to client, plan, and product setup.</p><h3><strong>The Team</strong></h3><p>This role is in the Healthcare Operations organization, working with the Product team and Service and Operations group. This team will develop and expand the operations for Fidelity Healthcare Card capabilities.</p><h3><strong>The Expertise You Have</strong></h3><ul><li>10+ years with a proven track record in a combination of Card Operations, Financial Operations and Program Management.</li><li>Extensive leadership experience, strong analytical and problem-solving skills, and a deep understanding of card operations, financial regulations, and payment systems.</li><li>Expertise in Card Operational product and processes, and technology is required. Experience in managing complex Card operations, including card issuance, transaction processing, fraud management, and dispute resolution. </li><li>A detailed mastery of Fidelity organization, its products and services, and multi-product standard processes for operations and service is preferred.</li><li>Core Knowledge of the HSA and Reimbursement Account products.</li><li>Bachelor’s Degree or equivalent experience required.</li></ul><h3><strong>The Skills You Bring</strong></h3><ul><li>You have demonstrated expertise working with operations development, process re-engineering and documentation, critical thinking, goal setting, planning and decision making.</li><li>Proven ability to understand core requirements, translate ideas to solutions, transition from design to process development, and deliver well tested and scaled operational tools and processes.</li><li>You possess a strong ability to build positive relationships using your influencing skills strategically to stay aligned within Fidelity.</li><li>Ability to dive into detailed research on vendors capabilities, understanding their platform architecture, features, integration touchpoints, and scalability. </li><li>Experience leading, influencing, and motivating colleagues without formal authority, and have a track record of building successful teams.</li><li>Embodiment of the Fidelity leadership principles</li><li>Proven leadership skills and experience mentoring and developing individuals and teams.</li><li>Effective organizational, time management, facilitation, and prioritization skills</li><li>Ability to proactively identify challenges and initiate resolution steps to prevent a negative employee impact.</li><li>A strong knowledge of Card Operational product and processes.</li><li>A solid understanding of Fidelity internal systems such as: PSW, CWV, Plan Central, Salesforce and XTRAC (preferred).</li></ul><h3><strong>The Value You Deliver</strong></h3><ul><li><strong>Program Oversight:</strong> Provide consistent and quality leadership to the build the end-to-end Card operations program, acting as the operational leader for the creation of these expanded capabilities.</li><li><strong>Operations and Service Development:</strong> Work with multiple business leaders to synthesize current and future state needs to drive a future state of operational excellence, routinely engaging Fidelity Legal, Risk and Compliance to discuss client feedback and various solution needs. You will ensure new solutions align with industry regulations and are consistent with Fidelity policy &amp; procedures.</li><li><strong>Product Enhancements and Deployment</strong>: Partner with domain leaders to identify future state based on trends, Voice of the Customer, and client facing organizations.</li><li><strong>Communications: </strong>Ensure that operational functions and capabilities are well understood by sales, marketing, communications, operations, and product maintenance to ensure a smooth operational change roll out strategy.</li><li><strong>Problem Resolution:</strong> You will act with vitality to help the team clear obstacles and resolve issues quickly. Strong understanding of vendor platform architecture, features, integration capabilities, and scalability. Familiar with their processes, workflows, and best practices. Work to identify potential bottlenecks and issues to prevent common challenges during implementation and ongoing service and renewal.</li></ul>The base salary range for this position is $95,000-$154,000 per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><h3>Certifications:</h3><h3>Category:</h3>Client Service Operations

Director, Healthcare Card Operations

<br> <br> Fidelity TalentSource is hiring an Operations Associate to work at Fidelity in Westlake TX or Salt Lake City, UT.<br> <br> Fidelity Charitable helps donors maximize their generosity through our donor-advised fund. We are the nation’s top maker of grants to nonprofit organizations, distributing $14.8 billion to charities in 2024. We are looking for top notch customer service professionals to work on the Core Contributions team in Westlake, Texas; Salt Lake City, Utah; or Durham, North Carolina. <br> <br> This contractor position supports our busiest time of year, Giving Season. <br> <br> The hours are demanding, please expect to work overtime in November and December. <br> <br> We request that you do not take extra vacation days in November, December and January. <br> <br> You will be off Thanksgiving, Christmas and New Year's Day as major holidays.<br> <br> <br> The <strong>Expertise </strong>we’re Looking For:<br> <ul> <li>Demonstrated problem solving skills and ability to follow written procedures</li> <li>Bachelor’s degree</li> <li>0-2 years Financial Operations preferred</li> <li>Strong and effective verbal and written communication skills</li> <li>Demonstrated attention to detail, with good follow-through</li> <li>Strong organizational, planning, multi-tasking, time management skills</li> <li>Ability to work under pressure and within tight deadlines</li> <li>Demonstrated ability to identify and mitigate potential areas of risk</li> <li>Working knowledge of Fidelity systems (XTRAC, RepApp), a plus</li> </ul> <br> The <strong>Purpose </strong>of Your Role<br> The Core Operations Specialist is a member of the Core Contributions team and is responsible for the timely and accurately processing and qualification of contributions to Fidelity Charitable customer accounts. As a member of FC’s inclusive Service Delivery team, the Core Operations Specialist will be part of our highly motivated, fast paced team, will possess a solid understanding of service operations, and be able to manage priorities well.<br> <br> The <strong>Skills </strong>You Bring <ul> <li>You have a high sense of urgency and understand when to escalate</li> <li>Your strong and effective verbal and written communication skills</li> <li>Your very best problem-solving skills with excellent follow-through</li> <li>Your strong organizational skills, planning, and time management</li> <li>You are a team player with the ability to influence without authority</li> <li>You are flexible with overtime as requested (especially November and December – Giving Season)</li> </ul> The <strong>Value </strong>You Deliver <ul> <li>Collaborating with internal Charitable business partners to fulfill special handling</li> <li>Employing good sound judgment in decision making or problem resolution</li> <li>Delivering a great customer experience with each interaction to help strengthen donor relationships</li> <li>Clearly understanding and articulating the full suite of Fidelity Charitable products and services</li> <li>Process high value transactions</li> </ul> <ul> <li>Ensure daily work meets accuracy standards and is completed in a timely manner, with appropriate tracking and escalation of aging items</li> <li>Suggest process improvements and system enhancements that will increase efficiency and/or mitigate risk to the organization</li> <li>Maintain effective business relationships with Fidelity business partners with whom the position interfaces, including Legal, Risk, and Compliance</li> <li>Maintain up-to-date procedures for those functions for which responsible</li> </ul> <br> How Your Work <strong>Impacts </strong>the Organization<br> The Fidelity Charitable Gift Fund (“Fidelity Charitable”) is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all of the charitable organization’s employees and supports all of its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising<br> <br> Company Overview<br> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit <strong>FidelityCareers.com</strong><br> <em>Fidelity Investments is an equal opportunity employer</em><br>

Fidelity TalentSource

Operations Associate

Looking for motivated technicians who want to make $$$$ in AC shop

<h3>Job Description:</h3><p><strong>The Role</strong></p><p>The <strong>Senior Vice President, Head of Brokerage Tax Operations, Service and Strategy</strong>, role sets the end-to-end Brokerage Tax Operations and Service business and technical strategic vision for 100+ tax operations professionals and leads a team that delivers the accurate and timely execution of millions of brokerage and retirement related tax reporting obligations, ensuring compliance with US and global regulations. </p><p>This job plays a critical role in shaping the firm’s tax posture by making high-impact decisions that directly affect regulatory compliance, operational efficiency, and client trust. They have broad autonomy to design and implement tax reporting strategies, lead technology transformation initiatives, and respond to complex regulatory changes, though alignment with executive leadership and legal counsel is essential for high-risk or enterprise-wide decisions. While strategic direction is often guided by firm-wide objectives and evolving regulatory landscapes, this role exercises significant discretion in interpreting those directions and operationalizing them across systems, teams, and processes.</p><ul><li>Oversee Tax reporting and compliance: Deliver all tax related brokerage and retirement multi-faceted complex tax reporting, withholding, cost basis and performance reporting functions.</li><li>Develop and Execute Tax Strategy: Apply a deep understand of IRS tax regulations to the on-going brokerage tax processes and technology to formulate and implement long-term tax operational strategies that align with regulator developments, technology advancements and business goals.</li><li>Lead Cross-functional tax and brokerage initiatives across multiple retail and institutional offerings. Collaborate with Legal, Compliance, Technology, Product and finance teams to support new product launches, regulatory changes and process enhancements impacting tax reporting.</li><li>Manage Risk and Governance: Establish strong internal controls, monitor tax-related risks, drive audit readiness, while representing the firm in regulatory audits and industry forums. Manage multi-million $ vendor relationships and contracts that tightly align with organization vendor management strategy.</li><li>Optimize tax reporting processes, drive electronic delivery, limit re-characterizations and corrections, mitigate risk and align operations with evolving regulatory standards.</li><li>Lead with passion, intellectual curiosity and a high degree of integrity to maintain a highly interactive and engaging work environment.</li><li>Assume a leadership role in the establishment of scalable standards, and best practices.</li><li>Manage risk levels in a highly regulated and complex technical environment.</li><li>Identify and utilize external industry trends to influence critical complex decisions.</li><li>Build and cultivate a meaningful relationship with all key stakeholders.</li></ul><p><br><strong>The Expertise and Skills You Bring</strong></p><ul><li>15+ years understanding of brokerage, financial services and tax operations.</li><li>Passion to drive compliance excellence and innovative people/process/technology solutions in a dynamic financial environment</li><li>Committed to fostering cross-functional collaboration and strategic planning to support firm-wide goals and client service excellence.</li><li>Strong knowledge of 1099, 5490 and 990-T reporting required, in addition to product knowledge including Alternative Investment, Mutual Funds, Options and Corporate Actions.</li><li>Prior people manager experience required. Ability to coach managers for professional development and career vitality.</li><li>Strong leadership skills<ul><li>The ability to coach both managers and subject matter experts.</li><li>Ability to communicate complex processes in a simplified manner to senior levels.</li><li>Ability to make risk-based decisions in adherence of a strict regulatory environment.</li></ul></li><li>Working knowledge of cost basis regulations and tax information reporting.</li><li>Series 7 &amp; 24 required.</li></ul><p><strong>The Team</strong></p><p>The team handles numerous inquiries from multiple and diverse lines of business as well as delivers accurate cost basis and all brokerage and related retirement reporting. We lead the efforts prepare the organization for tax regulation changes and set the expectations for the tax reporting deliverables and expectations. Our service teams speak to front line phone representatives, clearing firms back office personal, tax accountants and tax lawyers with front line clients reviewing the posted tax forms. The tax team strives to deliver superior service to our customers and protect the reputation of the firm. The team is located across multiple locations and time zones.</p>The base salary range for this position is $185,000-$400,000 per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><h3>Certifications:</h3>Series 07 - FINRA, Series 24 - FINRA<h3>Category:</h3>Brokerage Operations

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