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Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. &nbsp;We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.&nbsp;At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.&nbsp;Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.&nbsp;We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Where you will work:<ul><li>This position will be based in Pittston, PA.</li></ul><h4>Operations Coordinator</h4>Market Support/Order Entry – Responsibilities<ul><li>Place work order for Installs, Change of Service, Downgrades and Upgrades in the Order Entry system called ICOMS.</li><li>High Priority projects as assigned by market management.</li><li>Review daily reports, identify, and resolve issues that will negatively impact Astound, Technicians/Contractors and/or Customer Billing.</li><li>Inbound and Outbound calls to and from Customers.</li><li>Answer incoming phone calls from Sales Agents, Customers, Internal Customers, and provide the requested level of support.</li><li>Research and Resolve Customer Escalations from the Customers, Centralized Service Delivery and local Communities.</li><li>Support the Retention/Customer Care teams.</li><li>Credits/Adjustments approved by the business manager.</li><li>BOLT cases – Assigned by Manager</li></ul>The primary position responsibilities for this position will focus on the Harvest Project, which will last approximately 18 months. The Harvest Project involves contacting customers and switching out their legacy boxes and replacing them with Android boxes. After the Harvest Project has been completed, this position may also be responsible for Payment Center coverage on an as-needed basis.Our Astounding candidate will possess:Skills &amp; Abilities:<ul><li>Demonstrate strong Customer Service skills</li><li>Team oriented mindset</li><li>Remain up-to-date on current offerings/promotions</li><li>Remain calm and courtesy when working with both internal/external customers</li><li>Solid understanding of all Astound products and services</li><li>Strong Computer Skills Working knowledge of Gmail Microsoft Office applications and ICOMS preferred</li><li>Ability to adapt to changing priorities</li><li>Ability to work effectively in a fast paced and dynamic environment</li><li>Ability to multitask</li><li>Close attention to detail</li><li>Strong verbal skills</li><li>Strong troubleshooting skills</li><li>Strong problem solving skills</li><li>Commitment to Punctuality, responsibilities and work habits</li><li>Flexibility in work schedule, OT required at times</li></ul>Required Education and/or Certificates/Credentials:<ul><li>High School Diploma or equivalent</li></ul>We are Proud to Offer an Astounding Benefits Package Including:<ul><li>Rewards: Competitive compensation plan</li><li>Entertainment: Free internet/video/phone service if you reside in an Astound serviceable area</li><li>Retirement: 401k with employer match and immediate vesting</li><li>Family: Paid parental leave and insurance benefits (Medical/Dental/Vision/Life/Disability)</li><li>Professional Development: Paid training &amp; tuition reimbursement program</li><li>Leisure and Fun: Employee discount program</li><li>Live YOUR Life: Generous paid time off plans</li><li>Impact: Established, yet growing, organization where you can make a real impact!</li></ul>Is this the career opportunity you’ve been searching for? Yes? Then let us know about you – apply now!The base salary range in Pennsylvania for this position is $18.00 - $21.00 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations.Our Mission Statement:&nbsp;* Take care of our customers&nbsp;* Take care of each other&nbsp;* Do what we say we are going to do&nbsp;* Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Operations Coordinator

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Distribution Supervisor is responsible for establishing and maintaining successful operations of an assigned area, department, or shift of the warehouse/distribution center. They ensure that the department has adequate staffing, proper training, the needed tools and resources, standards of productivity, safety and sanitation, and proper procedures of stocking, selection, and quality that will meet customer demands for accurate, quality, on-time deliveries. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Distribution Supervisor: <ul><li>Direct and motivate teammates.</li><li>Communicate company and division information to teammates.</li><li>Listen, address and follow-up to teammate concerns, questions and problems.</li><li>Facilitate communication within the warehouse leadership team and between division/warehouse leadership and teammates.</li><li>Understand DC goals and standards, implement department procedures to meet those standards, and promote them to and gain buy-in and positive results from teammates; standards may include but will not be limited to: productivity, order quality, damages, shrinkage, safety, sanitation, turnover and overtime.</li><li>Ensure department and warehouse procedures will cut unnecessary costs, add value for customers, and improve morale and the work environment for teammates.</li><li>Ensure the work environment is maintained in a clean and safe manner following government, company and Silliker standards.</li><li>Supervise and manage daily work of department teammates.</li><li>Create and maintain schedules and job assignments of department teammates.</li><li>Maintain all departmental paperwork.</li><li>Provide training as needed to maintain an efficient and knowledgeable workforce.</li><li>Provide coaching/corrective action, training and development for teammates.</li><li>Enforce all Distribution Center policies and issue coaching/corrective action as needed.</li><li>Ensure adherence to proper operational and safety procedures.</li><li>Be a visible and a vocal advocate for safety.</li><li>Relieve other supervisor(s) during their vacations.</li><li>Comply with company work and safety rules.</li><li>Be trained and certified to operate any required equipment within 30 days after hire.</li><li>Maintain a flexible work schedule to meet the changing needs of the Distribution Center; work schedules may require working an early shift, staying long for a late shift, and weekend work depending on the customer and operational requirements of the division.</li><li>Work in warm and cold temperature conditions that may range from 38°F to 110°F; a supervisor assigned to the freezer must be able to periodically work in temperatures as cold as -10°F.</li><li>Periodically stand, walk, bend, stoop, push, pull, grasp and reach above the head as needed.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Distribution Supervisor: <ul><li>High School Diploma or GED equivalent required.</li><li>A bachelor's degree is preferred.</li><li>Have 2 years distribution warehouse experience, preferably in the grocery industry.</li><li>Have experience leading large numbers of warehouse staff with experience in hiring, training, motivating and resolving employee relation's issues.</li><li>Have computer knowledge to include experience using Microsoft Word and Excel.</li><li>Demonstrate the ability to lead by example.</li><li>Possess good written and verbal communication skills.</li><li>Be willing to listen and respond to teammates.</li><li>Have the ability to effectively present information and respond to questions from groups of managers and teammates.</li><li>Have the ability to define problems, collect data, establish facts, and draw valid conclusions. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Supervisor, Distribution

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description The Food Purchasing Coordinator is part of the Harvard University Dining Services (HUDS) Procurement team supporting all dining and hospitality operations across campus. Reporting to the Manager of Procurement, this position is responsible for executing a wide range of tasks to ensure accurate, efficient, and timely acquisition of food and related items. The Food Purchasing Coordinator supports Food Pro menu management, POS functions, and supplier relationships with responsibilities evenly split between daily procurement functions and Food Pro activities.&nbsp; 
Job-Specific Responsibilities: The Food Purchasing Coordinator position is responsible, but not limited to, the following:<ul><li>Manage daily operations within Frood Pro and B-Trees, including system backup, startup, and data entry</li><li>Enter and reconcile sales transactions for catering orders in Food Pro</li><li>Generate and distribute required reports such as Local Cost Summaries (LCS), inventory analysis, pre- and post-cost reports, transfer detail analysis, and share results with relevant stakeholders.</li><li>Send monthly HUDS small wares and uniform inventory report to Finance.</li><li>Assist Food Pro users with inquiries and user access</li><li>Assist in pulling Food Pro daily orders and reviewing supplier product changes</li><li>Update ingredients and allergies as needed in Food Pro and make recipe updates as requested.</li><li>Make menu changes in Food Pro and the “Core” menu as requested and perform menu maintenance and recipe maintenance for special events and during menu building.</li><li>Update items in Food Pro for Agilysys POS as requested.</li><li>Update Retail and Residential Chef’s Station Recipes as requested (typically weekly)</li><li>Maintain the Food Pro database (i.e. removing unused/discontinued items, ingredient replacements, group set up, etc.)&nbsp;Including product changes provided by suppliers weekly.</li><li>Update pricing for retail locations/Food Pro “calendars” and assist with pricing problems, invoice entry errors as requested by the AP Team</li><li>Regularly review and update product nutritional information&nbsp;</li><li>Provide essential operations support during major University events (e.g., Commencement, Reunions)</li><li>Assist Business Application Manager and Procurement Manager with general administrative duties as needed.&nbsp;</li><li>Professionally respond to procurement-related phone calls and emails.</li><li>Assist buyer(s) in sourcing new products among existing suppliers/distributors.</li><li>Set up new inventory items in Food Pro and add items to HUDS campus locations order guides.</li><li>Attend internal professional development seminars and training.</li><li>Attend supplier meetings as necessary.</li></ul> Qualifications Basic Qualifications: <ul><li>High School Diploma required, with three to five years of related experience in the field.</li><li>Knowledge of food, beverage, ingredients, and supplier/distributor operations preferred.</li><li>Experience in an academic and/or food service environment is highly desirable.</li><li>Familiarity with accounting administration.</li><li>Proficiency with automated accounting systems.</li><li>Demonstrated excellence in communication, organizational, and teamwork skills.</li><li>Strong attention to detail and the ability to consistently exercise discretion, independent judgment, and initiative.</li></ul>Additional Qualifications and Skills: <ul><li>Associate’s or Bachelor’s degree preferred.</li></ul> Additional Information Standard Hours/Schedule: 40 hours per weekVisa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Identity, Education, Criminal, Drug Test#LI-GJ1Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 053. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Food Purchasing Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role? The Tele Sales and Tele Strategic Expansion (TSE) teams within U.S. SME are creating a new Real Time Analyst role to support driving more purposeful results for the business.As a member of this new team, you will work with local leadership and team members across Phoenix and Sunrise. The team will observe day-to-day production, capacity, and forecasting for nearly 200 front-line colleagues. It is the responsibility of the team to convert plans from SPT and AIM into weekly and daily operational strategies to optimize resources and drive performance for both teams. The Analyst must demonstrate strong collaboration and partnership with multiple functional teams including Tele Sales &amp; TSE Leadership, Learning &amp; Development, Marketing, SME Strategy, SPT, and AIM. Success in this role is measured by identifying capacity gaps and production downtime to convert new acquisitions and signings.The Real Time Analyst will: •&nbsp;&nbsp;&nbsp;&nbsp;Ensure real-time performance (Calls, Talk Time, and Staffing) is analyzed on an interval basis throughout the day and provide recommendations to achieve departmental goals •&nbsp;&nbsp;&nbsp;&nbsp;Negotiate with Leaders, Business Partners and customer facing colleagues (CFCs) regarding scheduling of activities in order to ensure the team is adequately staffed at all times to service customers •&nbsp;&nbsp;&nbsp;&nbsp;Partner with the Leadership team to improve forecast accuracy •&nbsp;&nbsp;&nbsp;&nbsp;Monitor and report on impacts to the business such as total number of dials, average talk time, lead and trigger penetration, expiring Transfer to Digital applications, etc. •&nbsp;&nbsp;&nbsp;&nbsp;Manage &amp; monitor available 'day of' resources (CFC Availability to make calls) to ensure adequate penetration/touch rate •&nbsp;&nbsp;&nbsp;&nbsp;Participate in routine operational meetings with Leaders in order to share trends, challenges, or plans designed to drive performance and goalsQualifications: •&nbsp;&nbsp;&nbsp;&nbsp;Understand and shape the key strategies of the business and translate these into day-to-day operational and production management activities •&nbsp;&nbsp;&nbsp;&nbsp;Strong PC skills, including advanced knowledge of Microsoft Excel, PowerPoint, and Word •&nbsp;&nbsp;&nbsp;&nbsp;Ability to think analytically and strategically and use data to identify / understand trends and then use the data to determine next steps •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work flexible hours based on business needs •&nbsp;&nbsp;&nbsp;&nbsp;Ability to successfully balance high workload demands, quality and performance on a consistent basis •&nbsp;&nbsp;&nbsp;&nbsp;Ability to make quick decisions about operations and team performance and to take risks as necessary •&nbsp;&nbsp;&nbsp;&nbsp;Ability to communicate and influence people at senior levels effectively and without conflict •&nbsp;&nbsp;&nbsp;&nbsp;Gain trust, build relationships and influence leadership teams to foster true partnership •&nbsp;&nbsp;&nbsp;&nbsp;Strong written and verbal communication skillsPreferred: •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s Degree •&nbsp;&nbsp;&nbsp;&nbsp;6 months or more experience in a Contact Center Operations environment •&nbsp;&nbsp;&nbsp;&nbsp;Ability to explain the drivers of current performance levels, their current tracking, calculating their forecasted trends, as well as which levers to pull and when in a real time environment •&nbsp;&nbsp;&nbsp;&nbsp;Strength in accuracy and attention to detail in a high output and fast-paced environment •&nbsp;&nbsp;&nbsp;&nbsp;Highly developed analytical and problem-solving skills – demonstrating thought leadership •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work under pressure; able to manage multiple tasks and changing demands with minimum supervision •&nbsp;&nbsp;&nbsp;&nbsp;Strong interpersonal skills to develop and nurture shared ownership in process/project and business goalsSalary Range: $26.20 to $43.87 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Analyst II-Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Tele Sales and Tele Strategic Expansion (TSE) teams within U.S. SME are creating a new Real Time Analyst role to support driving more purposeful results for the business.As a member of this new team, you will work with local leadership and team members across Phoenix and Sunrise. The team will observe day-to-day production, capacity, and forecasting for nearly 200 front-line colleagues. It is the responsibility of the team to convert plans from SPT and AIM into weekly and daily operational strategies in order to optimize resources and drive performance for both teams. The Analyst must demonstrate strong collaboration and partnership with multiple functional teams including Tele Sales &amp; TSE Leadership, Learning &amp; Development, Marketing, SME Strategy, SPT, and AIM. Success in this role is measured by identifying capacity gaps and production downtime to convert new acquisitions and signings.The Real Time Analyst will: •&nbsp;&nbsp;&nbsp;&nbsp;Ensure real-time performance (Calls, Talk Time, and Staffing) is analyzed on an interval basis throughout the day and provide recommendations to achieve departmental goals •&nbsp;&nbsp;&nbsp;&nbsp;Negotiate with Leaders, Business Partners and customer facing colleagues (CFCs) regarding scheduling of activities in order to ensure the team is adequately staffed at all times to service customers •&nbsp;&nbsp;&nbsp;&nbsp;Partner with the Leadership team to improve forecast accuracy •&nbsp;&nbsp;&nbsp;&nbsp;Monitor and report on impacts to the business such as total number of dials, average talk time, lead and trigger penetration, expiring Transfer to Digital applications, etc. •&nbsp;&nbsp;&nbsp;&nbsp;Manage &amp; monitor available 'day of' resources (CFC Availability to make calls) to ensure adequate penetration/touch rate •&nbsp;&nbsp;&nbsp;&nbsp;Participate in routine operational meetings with Leaders in order to share trends, challenges, or plans designed to drive performance and goalsQualifications: •&nbsp;&nbsp;&nbsp;&nbsp;Understand and shape the key strategies of the business and translate these into day-to-day operational and production management activities •&nbsp;&nbsp;&nbsp;&nbsp;Strong PC skills, including advanced knowledge of Microsoft Excel, PowerPoint, and Word •&nbsp;&nbsp;&nbsp;&nbsp;Ability to think analytically and strategically and use data to identify / understand trends and then use the data to determine next steps •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work flexible hours based on business needs •&nbsp;&nbsp;&nbsp;&nbsp;Ability to successfully balance high workload demands, quality and performance on a consistent basis •&nbsp;&nbsp;&nbsp;&nbsp;Ability to make quick decisions about operations and team performance and to take risks as necessary •&nbsp;&nbsp;&nbsp;&nbsp;Ability to communicate and influence people at senior levels effectively and without conflict •&nbsp;&nbsp;&nbsp;&nbsp;Gain trust, build relationships and influence leadership teams to foster true partnership •&nbsp;&nbsp;&nbsp;&nbsp;Strong written and verbal communication skillsPreferred: •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s Degree •&nbsp;&nbsp;&nbsp;&nbsp;6 months or more experience in a Contact Center Operations environment •&nbsp;&nbsp;&nbsp;&nbsp;Ability to explain the drivers of current performance levels, their current tracking, calculating their forecasted trends, as well as which levers to pull and when in a real time environment •&nbsp;&nbsp;&nbsp;&nbsp;Strength in accuracy and attention to detail in a high output and fast-paced environment •&nbsp;&nbsp;&nbsp;&nbsp;Highly developed analytical and problem-solving skills – demonstrating thought leadership •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work under pressure; able to manage multiple tasks and changing demands with minimum supervision •&nbsp;&nbsp;&nbsp;&nbsp;Strong interpersonal skills to develop and nurture shared ownership in process/project and business goalsSalary Range: $26.20 to $43.87 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) offers powerful backing and financial support to business clients of all sizes. The GCS Small Business Marketing team strives to provide our customers with the world’s best customer experience every day to ensure that we are essential partners to our clients and win the full share of their business.The Strategic Growth &amp; Insights team within the Small Business Customer Growth Marketing team develops integrated marketing strategies across channels delivering customer value through meaningful interactions at every touch point to drive deepened relationships and long-term engagement amongst our existing customers.&nbsp;This Manager will lead the lend marketing strategy for our offers/treatments that drive lend across channels (e.g. promo pricing, line, etc.). They will act as the primary partner and point of contact in a heavily matrixed working model with analytics, pricing, risk, legal &amp; compliance, and the broader customer marketing teams. This person will provide strategic oversight of the program across multiple channels using data-driven insights to grow the adoption and better meet the needs of our small business customers.Responsibilities include:<ul><li>Develop integrated marketing strategies for our proven lending treatments, ensuring consistent approaches taken across channels, with a focus on driving conversions and revenue</li><li>Serve as primary marketing point of contact for stakeholders across channel marketing teams, analytics, risk, pricing, product to create consistencies, brainstorm growth levers, ensure input &amp; alignment</li><li>Collaborate closely with Pricing, Product, Risk, and Analytics on segmentation &amp; targeting as well as promotional pricing strategy</li><li>Work to understand portfolio strategies and customer behavior to identify and address opportunities to support and grow the programs</li><li>Partner with GCO and Compliance to ensure customer-first experiences</li><li>Manage customer and program insights and share best practices across digital, dialogic, and direct marketing channels</li></ul>Minimum Qualifications:<ul><li>Self-starter with strong problem-solving skills who can work independently, as well as within a team</li><li>Data driven, strategic thinker with a growth mindset and track record of developing customer first marketing strategies that unlock growth</li><li>Exceptional project management skills and attention to detail; able to juggle multiple priorities, meet tight deadlines, and operate effectively and compliantly&nbsp;</li><li>Exceptional relationship skills – a person who proactively collaborates, seeks input, and understands others’ goals to bring out the best for the business</li><li>Highly effective communicator with strong interpersonal, oral, and written communication skills</li><li>Results driver with exceptional sense of accountability and ownership</li><li>Robust analytical skills: Has the ability to draw insights and into an actionable recommendation to drive results, challenge the status quo, and promote innovation&nbsp;</li><li>Positive energy and enthusiasm with a “can-do” attitude and someone who wants to have fun!</li><li>Minimum 3-5 years of relevant work experience</li></ul>Preferred Qualifications:<ul><li>Positive energy and enthusiasm with a “can-do” attitude and someone who wants to have fun!</li><li>Performance marketing experience preferred</li></ul>This role may be considered at the "Senior Manager" level based on candidate experience and organizational needs.Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Marketing; Lending Treatment Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Supply Management (GSM) is responsible for helping Amex enhance the purchasing power of over $11B annual third party spend. We provide strategic consultation to the business and provide end-to-end procurement services. We improve the purchasing power of the Company to drive the best value from our supplier base which then frees up investment capacity for the Blue Box. GSM, together with our business partners, manages the supplier strategy for the Company, identifying and on-boarding new suppliers, realizing significant cost saves in addition to revenue generation relating to working with Global Commercial Services and Global Merchant Services to increase billings and merchant coverage and ensuring optimal user experience for Amex colleagues and suppliers.Strategic Sourcing and Business Enablement (SS&amp;BE) is responsible for helping Amex enhance its purchasing power with third parties, of which $3B is for Technology category. The role of Category Director – Technology is expected to lead best in class Category Management in pursuit of developing global category plans to support business unit and enterprise objectives bringing the best expertise, quality, and innovations to American Express through our third-party relationships. The role has oversight and responsibility for leading Technology Strategy planning and negotiations for Technology categories such as Infrastructure, Software as a Service and IT Labor.Key Responsibilities but not limited to:<ul><li>Develop global category management plans to meet business objectives, understand spend profiles, develop sourcing strategies, and complete industry benchmarking analysis.</li><li>Establish and maintain strong relationships with business partners to understand key business strategies, objectives, priorities and opportunities.</li><li>Prepare presentations and dashboards for internal partners and suppliers to meet enterprise objectives, enhance capabilities, protect the brand, realize saves, influence demand and drive other profit benefits to support growth.</li><li>Initiate and drive strategic activities across the global category that have major impact on revenue and profitability.</li><li>Negotiate key deals and contracts and complete supplier assessments and selections through RFx activities.</li><li>Key contact to senior and executive management and primary Relationship Lead across various business units and categories.</li><li>Partner across SS&amp;BE team to bring global value chain perspective and enterprise mindset to deliver significant value and savings to the enterprise.</li><li>Create a culture of strong critical thinking, financial analytics, external marketplace focus and partner closely with business units to influence and help drive key, strategic business decisions.</li><li>Collaborate with business leaders and the SS&amp;BE Source to Contract team to ensure efficient and effective delivery of contracting activities.</li><li>Cultivate partnerships with internal teams that support execution of the Category Plan and negotiations, including International Category teams, Third-Party Lifecycle Management, Finance, and the General Counsel’s Office to ensure synchronization of priorities to meet shared goals.</li></ul>Minimum Requirements:<ul><li>Understanding of end-to-end procurement process and/or the Technology category is preferred.</li><li>Strong track-record in people leadership – able to mentor, coach and develop immediate team and structure work to effectively prioritize and deliver high-quality output from an inclusive work environment.</li><li>Highly driven to collaborate with colleagues and business partners globally with a passion for enterprise thinking and partnering across multiple levels.</li><li>Excellent people and communication skills, including relationship management, negotiation, influencing, strategizing, planning and presentation.</li><li>Proven track record of data analysis and critical thinking to develop insights and recommendations, as well as developing presentations for senior audiences.</li><li>Ability to manage day-to-day business priorities along with long-term strategic deliverables.</li><li>Passion for using analytics to develop insights and recommendations, solve business challenges, improve customer experience, and drive bottom line results.</li><li>Positive attitude, flexibility, and ability to deal with ambiguity and rapid change.</li></ul>Preferred Qualifications:&nbsp;<ul><li>Masters Degree preferred&nbsp;</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Purchasing

Operations Lead - Payment Center <h4>Company Summary</h4>Come join one of America’s fastest growing insurance companies with a stable history of 175 years.&nbsp; At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth.&nbsp; As a mission-driven business, our promises are as important as the products we sell.&nbsp; We encourage our associates to live our values: Do Good. Be Good. Make Good. Our mission extends beyond the insurance and annuities policies that we sell.&nbsp; Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.We invite you to explore what we have to offer and to join our cause.<h4>Role Summary</h4><h5>The Operations Lead plays a key role in After Issue Services by promoting a seamless service experience for both internal and external customers. The Operations Lead will help the team succeed in meeting production, quality, and customer service goals. This role is highly customer-facing and frequently communicates with agents, customers, as well as internal teammates across operations. A successful candidate has mastery with processes and procedures and can explain the why behind what we do. This role involves resolving complex escalations; engaging, motivating, and coaching team members for improvement; and utilizing relationships to address issues efficiently. The Operations Lead models urgency, quality and caring curiosity to aid the team in achieving goals and resolving field concerns and demands.</h5><h4>Essential Duties and Responsibilities</h4><ul><li>Collaborates with leadership and other internal &amp; external stakeholders to achieve goals of the team, including production and quality goals while ensuring a positive team dynamic.</li><li>Maintains foundational knowledge and understanding of daily processing (e.g. business systems, best practices, product knowledge, etc.). Continuously seeks means by which to improve processing times while maintaining quality and service expectations.&nbsp;</li><li>Mentors and teaches others regarding internal work processes and opportunities to gain efficiencies and drive change for positive upstream and downstream impact. Teaches others team members how to be successful in their daily production.</li><li>Identifies gaps in internal processes and partners with stakeholders to implement, communicate and document changes to drive consistency and a positive customer experience across the organization.</li><li>Works closely with manager (and workflow coordinator, as applicable) to assess team metrics and determine urgency and priorities. Assigns tasks and training to team members to ensure production needs are consistently met.</li><li>Works with Team Manager (and others) to resolve complex escalations, and keeps key stakeholders informed, when necessary.</li></ul><h5>Minimum Qualifications</h5><ul><li>High School Diploma.</li><li>3-5 years of relevant work experience</li><li>Life insurance and/or Annuity industry experience required</li><li>Manages ambiguity</li><li>Demonstrates emotional intelligence and interpersonal savvy</li><li>Elevates others</li><li>Collaborates</li><li>Manages complexity and problem solving</li><li>Business insights</li><li>Resourcefulness</li><li>All other duties as assigned</li></ul>Work Arrangements: This position currently offers an onsite hybrid work schedule, with the expectation that you will be in the office for our core days.&nbsp; Our current onsite core days are Tuesday, Wednesday, and Thursday.&nbsp; The work schedule type and core days are subject to change with advance notification and manager discretion.<h5>Preferred Qualifications</h5><ul><li>Bachelor’s Degree</li><li>Experience in financial services including banking or asset management</li></ul><h6>The base compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees. Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.&nbsp; National Life offers a competitive total rewards package, which includes a 401(k) retirement plan match, medical, dental, and vision insurance, paid holidays, and a generous paid time off plan, as well as other benefits.</h6><h6>National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.</h6><h6>Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.&nbsp;</h6><h6>National Life Group</h6><h6>1 National Life Dr</h6><h6>Montpelier, VT 05604</h6><h6>Social Media Policy&nbsp;</h6><h6>Site Disclosure and Privacy Policy&nbsp;</h6>

National Life Group

Operations Lead - Payment Center

Position Title: Operations Coordinator Location: Miami, FL Full Time/Part Time: Full time Req ID: R346-2025 Description: We are seeking an Operations Coordinator to assist and support the General Manager with the day-to-day management of their lifestyle properties. Primary focus is related to administrative functions and tenant / vendor relations including, but not limited to the following: collection of vendor bids and preparation of contracts related to repairs, maintenance and Capital Improvement projects; review and coding of all vendor invoices; coding and processing of all Job Cost related documents; re-class of expenses; coordination of vendor work, annual inspections (ex. Fire systems, alarm systems, backflows etc.), open &amp; close of utility accounts; vacancy cleanouts and vacancy profiles; assist Property Manager in maintaining Emergency Response Plans for each site, including current contact information for all “first responders”, tenants, utilities, etc.; assist Property Manager with the preparation of annual budgets; coordination of travel and expense reports;Daily review and response to cases logged in Kimco’s Customer Service platform; issue work orders to vendors and follow-up to ensure work orders have been completed; maintain a Best-In-Class relationship with tenants via verbal and written communications.Requirements:<ul><li>Background in retail commercial real estate </li><li>At least two years of experience in a fast-paced corporate setting </li><li>Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and Access)</li><li>Bachelor's degree or equivalent, relevant working experience</li><li>Prior administrative experience</li></ul>Kimco Realty is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity or Expression. About Us: Kimco's mission is to create destinations for everyday living that inspire a sense of community and deliver value to our many stakeholders. Kimco Realty® (NYSE: KIM) is a real estate investment trust (REIT) and leading owner and operator of high-quality, open-air, grocery-anchored shopping centers and mixed-use properties in the United States. The company’s portfolio is strategically concentrated in the first-ring suburbs of the top major metropolitan markets, including high-barrier-to-entry coastal markets and Sun Belt cities. Its tenant mix is focused on essential, necessity-based goods and services that drive multiple shopping trips per week. Publicly traded on the NYSE since 1991 and included in the S&amp;P 500 Index, the company has specialized in shopping center ownership, management, acquisitions, and value-enhancing redevelopment activities for more than 65 years. With a proven commitment to corporate responsibility, Kimco Realty is a recognized industry leader in this area. As of June 30, 2025, the company owned interests in 566 U.S. shopping centers and mixed-use assets comprising 101 million square feet of gross leasable space. PI279100845

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