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Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-North HarrisLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Lone Star College-North Harris, nestled on 200 acres of piney woods, is the original and largest college in the Lone Star College System family. Serving the community for more than three decades, LSC-North Harris offers more than 60 programs of study, including university-transfer and numerous education courses and programs. LSC-North Harris is keenly focused on leading-edge technology in emerging technical job fields.Location address is 2700 W.W. Thorne Drive, Houston, TX 77073.Job DescriptionPURPOSE AND SCOPE:The PT Staff Assistant II performs standard and some advanced administrative duties. Duties include receiving and logging information, making copies, preparing correspondence and basic documents, answering routine questions and inquiries, maintaining databases and tracking data. He or She is responsible for providing departmental support by coordinating office activities and meetings to achieve optimum office productivity. He or She provides direct support to all division personnel.ESSENTIAL JOB FUNCTIONS:<ul><li>Operate a variety of office equipment, such as a personal computer, printer, photocopier, facsimile, scanner, or calculator</li><li>Provide information &amp; assistance with routine and non-routine task and resolves problems from a multiple of individuals/faculty and customers/students. Assist students, faculty, staff and visitors by handling their requests and providing routine information. Provide excellent customer service support</li><li>Responsible for procurement, budget management, reconciling accounts while communicating with internal and external vendors. Monitor expenses charged against department accounts and track on budget spreadsheets. Reconcile ProCard and T&amp;E card expenses as they post. Maintain budget report for purchases expensed, encumbered, and the remaining balance. Create all travel and expense reports for department staff. Responsible for requisitions and purchase orders. Responsible for ordering business cards for division staff</li><li>Provide relevant technical support for students (with computers, laptops, phones, printers, copiers, and scanners)</li><li>Manage inventory of assets and supplies, sourcing for suppliers (vendors) and submitting invoices</li><li>Participate in developing new programs, maintaining departmental records, student files and other documents</li><li>Create procedures for a variety of office duties to better streamline office functions</li><li>Recruit, train, and supervise student workers</li><li>Oversee Suite appearance through facilities department when needed</li><li>Assist with Information Sessions, making sure that there is a sign in sheet, certificates, signs being posted</li><li>Submit marketing requests and work requests and take care of general maintenance requests for the division</li><li>Order office and cashiering supplies to support daily operations</li><li>Generate reports that help others track, evaluate, and complete tasks. The requests may come from or be assigned by manager, an instructor, or counselor in the division. These items may include but are not limited to syllabus and vitae checks, adjunct leave hours per instructors, important dates to e-mail to instructors like Official day and W day, rosters with telephone number, and academic advising rosters, etc.</li><li>Responsible for other reasonable, related duties as assigned</li></ul>KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>Strong attention to detail</li><li>Proficiency with common office software (i.e. Microsoft Word, Excel, and PowerPoint)</li><li>Strong oral and written communication skills</li><li>Excellent customer service skills</li><li>Knowledge of general office practices and procedures</li><li>Ability to multi-task and prioritize work assignments</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS: <ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>High school diploma or GED</li></ul>SalaryHourly Pay Rate is $13.93Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Part-Time Staff Assistant II, Business Operations Manager

Brand: Rip City Management Category: Event Operations Department: Parking Job Type: Part-Time Event Date Posted: Oct 3, 2025DescriptionBecome a part of the team behind the team. As employees of the Portland Trail Blazers at the Rose Quarter,&nbsp;we do more than basketball. We are blazing trails toward winning championships on and off the court.&nbsp;We are pioneers and innovators. We look for people who push boundaries, who dream, who&nbsp;are committed to&nbsp;inclusivity – who&nbsp;want to&nbsp;contribute to&nbsp;Rip City!&nbsp;We’re bringing our parking operations in-house for the first time — and that means we’re building a brand-new team from the ground up. This is a unique opportunity to be part of an exciting transition and help shape how parking runs at our venue. Whether you're leading a crew, welcoming guests, or keeping things moving outside, you’ll play a key role in creating a smooth, safe, and positive experience for everyone who visits.As our&nbsp;Event ParkingLead Supervisor, you will support the Parking team by leading and coordinating supervisors and other staff to ensure efficient staffing, equipment deployment, and traffic flow during events. The Parking Lead Supervisor will oversee daily operations, provide training and guidance, and ensure all procedures and safety standards are followed.DAY-TO-DAY:&nbsp;<ul><li>Plan and schedule supervisor shifts and staffing assignments to ensure smooth event operations</li><li>Train and guide supervisors and team members on their responsibilities and proper equipment usage</li><li>Coordinate supervisor team efforts, managing break coverage, timelines, and deployment of equipment</li><li>Support pre-shift planning by reviewing new assignments and confirming event details with the event lead</li><li>Position team members strategically to support safe and efficient pedestrian and vehicle flow</li><li>Assign and manage active work orders, making real-time adjustments based on team capabilities</li><li>Make labor decisions during the shift, including early dismissals or redeploying staff as needed</li><li>Ensure all team members accurately use the timekeeping system</li><li>Enforce safety protocols and department policies at all times</li><li>Oversee equipment setup and confirm signage and materials are in place for ingress and egress periods</li><li>Lead pre- and post-shift briefings for Supervisors, Leads, and event staff</li><li>Facilitate emergency procedures when necessary</li><li>Submit a nightly evaluation summarizing key issues, wins, and observations</li><li>Maintain expert-level knowledge of the venue, equipment, the surrounding campus, and parking areas to support both guests and staff</li></ul> WE’D LIKE TO HEAR FROM YOU IF YOU:<ul><li>Are at least 18 years of age or older</li><li>Have a valid driver’s license</li><li>Have demonstrated customer service experience</li><li>Have one year of Rose Quarter parking operation experience</li><li>Have the ability to work a flexible, event-based schedule, including nights, weekends, and sometimes holidays</li><li>Are able to understand and communicate conversational English; including following verbal and written direction</li><li>Demonstrate effective interpersonal and oral communication skills</li><li>Can be on your feet and moving around the venue and Rose Quarter campus for several hours at a time</li><li>Demonstrate the ability to work as a team with people of different backgrounds and abilities</li></ul> WE’D BE THRILLED IF YOU ALSO HAVE:<ul><li>At least one year of supervision or leadwork experience</li><li>At least two years of customer service experience</li><li>At least two years of parking-related experience</li></ul> Offers of employment are conditional upon the successful results of an individual background check. We consider qualified applicants with criminal histories and review results on an individual basis. The Portland Trail Blazers at the Rose Quarter&nbsp;embraces&nbsp;diversity and&nbsp;inclusion. We celebrate individual expression&nbsp;and uniqueness&nbsp;on our campus. We do not tolerate&nbsp;harassment or discrimination.&nbsp;We are committed&nbsp;to hiring&nbsp;individuals&nbsp;that reflect the community we serve&nbsp;without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, genetic information, or other legally protected characteristics.&nbsp;We are an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.PERKS:&nbsp; We invest in our employees inside and outside of work. The perks we offer for our part-time teammates include:<ul><li>Target Salary: $26 per hour</li><li>Retirement Plan</li><li>Flexible Work-schedule</li><li>Wellness Perk – Employee Assistance Program (EAP)</li><li>Free Parking in Aegean + Discounted Mass Transit Passes (50% off)</li><li>Discounted tickets for select concerts/shows</li><li>Ongoing Learning &amp; Development</li></ul>

Portland Trail Blazers

Event Parking Lead Supervisor - Part Time

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position SummaryThe Business Analyst in the Cross Study Operations and Specimen Management (CSO &amp; SM) Product Line in Global Development Operations IT (GDO IT) will play a key role in bridging the gap between Clinical operations needs and IT solutions, specifically focusing on Specimen Management and end to end Clinical Study Design. This is a hands-on role where the successful candidate will work closely with clinical scientist, biospecimen leads, and IT teams to gather requirements, design solutions, and ensure the effective implementation and support of study digitization and specimen management applications.<ul><li>Have a commitment to a career in technology with a passion for healthcare.</li><li>Able to collaborate across multiple teams.&nbsp;&nbsp;</li><li>Demonstrated leadership capability.&nbsp;</li><li>Excellent communication skills.&nbsp;</li><li>Innovative and inquisitive nature to ask questions, offer bold ideas and challenge the status quo.&nbsp;</li><li>Agility to learn new tools and processes.&nbsp;</li><li>Desire to drive successful outcome in ambiguous landscape.</li></ul> Key Responsibilities<ul><li>Serve as the business analyst on assigned initiatives in CSO &amp; SM product line within Global Development Operations IT organization.</li><li>Work closely with product managers and business stakeholders to lead business process mapping and requirements gathering sessions.</li><li>Create IT documentation artifacts in support of an agile technology implementations, including but not limited to requirements specifications, process diagrams, user acceptance test plans, traceability matrices, wireframes, training documents, and change management artifacts.</li><li>Write SQL scripts to analyze data related to specimen flow, protocol configurations, and study milestones to identify gaps, trends, and improvement opportunities; generate relevant reports and visualizations.</li><li>Coordinate and execute user acceptance testing, validate requirements, and manage traceability matrices.</li><li>Participate in retrospectives, collect user feedback, and propose improvements to specimen management and study design capabilities.</li><li>Develop effective business relationships with stakeholders to ensure successful delivery of technology initiatives</li><li>Establish business analysis framework working with other business analysts in CSO &amp; SM product line.</li></ul> Qualifications &amp; Experience<ul><li>Must have knowledge of the Software Development Lifecycle (SDLC) and have a working knowledge of the Business Analysis Body of Knowledge (BABOK). CBAP certification or equivalent is a plus.</li><li>Bachelor’s degree in Life Sciences, Information Technology, Business Administration, or related discipline.</li><li>3-5 years of experience as a business analyst, preferably in pharmaceutical, CRO, clinical research, or healthcare settings.</li><li>Proven experience working with R&amp;D product or project teams</li><li>Strong analytical and problem-solving skills</li><li>Proficient in clear and concise requirements documentation, process modeling (e.g., BPMN, Visio, Lucidchart), and drafting user acceptance criteria.</li><li>Experience using business analysis tools (Figma, JIRA, Confluence, MS Office, or comparable platforms).</li><li>Effective communicator with ability to drive conversations with technical and non-technical stakeholders.</li><li>Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.</li><li>Basic to intermediate proficiency in SQL, Python for data manipulation, automation, and reporting tasks.</li><li>Experience with scripting to automate routine tasks and improve operational workflows is preferred.</li><li>Collaborative team player with willingness to learn and adapt in a dynamic product ecosystem.</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Princeton - NJ - US: $91,290 - $110,622 &amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Business Analyst, Cross Study Operations and Specimen Management Product Line, Global Development Operations IT

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.SUMMARY:The Associate Director, PASS Program Strategy and Marketing will play a critical role in the execution and continuous improvement of Patient Access &amp; Support Services (PASS) across the BMS portfolio, with a primary focus on Cardiovascular, Immunology, and Neuroscience patient support programs. This role is ideal for someone who thrives driving strategic problem-solving, cross-functional collaboration, and operational excellence supporting patient access to medications and treatment.As a key contributor, the Associate Director will lead complex and high-volume program launches and management efforts, resolve escalated customer issues, and drive enhancements to ensure programs meet evolving customer needs. This person will be responsible for developing reimbursement materials, ensuring compliance with legal and regulatory standards, and championing a patient-centric approach to minimize access barriers for BMS patients all while working with a diverse and robust matrix of internal and external stakeholders.RESPONSIBILITIES:<ul><li>Lead or support operational and program management for assigned brands ensuring timely and effective support for patients.</li><li>Lead and foster collaboration with cross-matrix partners (HCP Marketing, market research, insights/analytics, patient marketing, access marketing, digital, learning &amp; development, etc.)</li><li>Serve as a subject matter expert on the reimbursement and access landscape as well as BMS policies and procedures, providing insights and guidance to internal stakeholders.</li><li>Lead the development of PASS content/materials on access/patient services for use in customer facing content and internal BMS trainings/meetings, et</li><li>Manage agency and other vendors in development of promotional materials and tactics</li><li>Collaborate with Access Reimbursement Managers (ARMs), PASS leadership, and cross-functional teams to address individual case management and program needs.</li><li>Coordinate services between the patient support hub, specialty pharmacies, Centers of Excellence, and key community accounts.</li><li>Partner with the copay team to manage GTN and budget for copay programs for assigned brand(s).</li><li>Conduct industry benchmarking, stakeholder analysis, market research, and patient/provider surveys to inform program strategy and execution.</li><li>Support budget management, including invoice reconciliation and workforce planning, in partnership with the PASS Director.</li><li>Manage multiple projects in a fast-paced, deadline-driven environment, adapting to change and prioritizing effectively.</li><li>Uphold organizational values and contribute to the mission of improving patient access and support.</li></ul>EXPECTATIONS:At BMS, it is not just what we do but how we do it.&nbsp; To excel in an Associate Director Patient Access &amp; Support services position, we expect our employees to demonstrate or develop the following knowledge and skills:Program Excellence:<ul><li>Actively collaborates across MAx to ensure aligned patient access strategy (i.e., identifies and addresses current and anticipated gaps while&nbsp;making changes to tactics, tools and communications as needed)</li><li>Supports a new brand or indication launch by leading the development of program Business Rules, processes, materials, and hub, vendor, and field team training</li><li>Develops program launch execution plan as part of launch master planning with PASS, internal matrix teams (i.e., Brand), and external vendors</li><li>Evaluates and updates vendor Key Performance Indicators (KPIs), and holds vendors accountable for KPIs as defined in contracts</li><li>Communicates with field teams, office teams, and vendors about program changes, with a focus on potential impact on customer and patient access experience; retrains as needed</li><li>Collaborates with leadership, PASS teammates, and matrix teams to create the program strategy and share opportunities to optimize the approach</li><li>Uses subject matter expertise about the patient journey (e.g., therapeutic area, brand, indication, etc.) to expedite the path to therapy in alignment with the Brand team’s overall strategy</li><li>Uses Market Access technical expertise (i.e., coding, reimbursement and payer policies related to Medicare, Medicare Part D, Medicaid, and private insurance) to educate matrix partners, field teams, PMs, and Senior PMs</li><li>Conducts regularly scheduled vendor site visits</li></ul>Business and Industry Acumen:<ul><li>Incorporates the voice of the patient and explains patient needs and viewpoints to others</li><li>Anticipates marketplace trends that could apply across brands, and proactively seeks and shares trend insights across brands to improve visibility and mitigate issues</li><li>Continues to develop expertise in patient access stakeholders, patient affordability, out-of-pocket costs, pharmacy benefits, payer influences, and different business and reimbursement models</li><li>Maintains excellent organizational and planning skills with strong attention to detail and accuracy</li><li>Demonstrates deep knowledge in insurance benefit design for both commercial and government payers</li></ul>Analytics:<ul><li>Validates data and seeks additional insights to make reliable, data-driven decisions</li><li>Identifies opportunities for improved data gathering and consistency across programs and brands</li><li>Reviews robust data analytics insights to continuously improve Business Rules and hub processes</li><li>Identifies program trends and shares relevant insights with external vendor partners (as appropriate), and internal leaders and matrix teams</li><li>Proactively acts when programs are trending toward or away from Key Performance Indicators (KPIs)</li><li>Collaborates with data analytics team to identify data outputs and build dashboards needed for monitoring program performance, anticipating high demand, and proactively mitigating potential problem areas</li></ul>Compliance:<ul><li>Stays up to date and compliant with BMS compliance policy guidance, rules of engagement and Business Rules in general, and specific to relevant disease states</li></ul>Organizational Navigation:<ul><li>Leads matrix teams and hubs to identify reimbursement issues and ensure consistency with coding, coverage, and payment with payers</li><li>Models and fosters matrix team effectiveness by sharing information, knowledge, and experience</li><li>Builds and maintains relationships among PASS teammates and cross-functional stakeholders (e.g., Sales, Access Marketing, Brand, Trade, etc.) throughout the organization</li><li>Identifies and acts on opportunities for improvements in ways of working and team dynamics</li></ul>Strategic Vision &amp; Culture:<ul><li>Leads the implementation of and advises others about the PASS strategic vision</li><li>Generates strategic ideas and innovations from a wide spectrum of internal and external sources to position PASS as a valued partner</li><li>Demonstrates BMS Values and culture in day-to-day tasks and interactions</li></ul>Program Management &amp; Operations:<ul><li>Provide overall leadership and direction for Patient Service programs.</li><li>Ensure alignment with organizational objectives and oversee day-to-day operations.</li></ul>Vendor Management and Contract Negotiation:<ul><li>Access Marketing and Legal Point for effective program management.</li><li>Negotiate contracts, optimize vendor agreements, and evaluate vendor performance.</li></ul>Budget Oversight:<ul><li>Manage Patient Services budget, monitor spending, and develop annual budgets.</li><li>Liaise with relevant points (CMM, Xavier, RxCrossroads, etc.) for budget coordination.</li></ul>Data Governance and Compliance:<ul><li>Oversee data governance processes and compliance initiatives.</li><li>Evaluate and optimize vendor agreements to ensure compliance with operational standards.</li></ul>QUALIFICATIONS:<ul><li>Bachelor’s Degree in Business, Health or Life Sciences, Healthcare Administration, or related field required; advanced degree (MBA, MA Public Health, PharmD, etc.) preferred</li><li>5+ years in the pharmaceutical industry including 2+ years in patient services required</li><li>Relevant experience in claims reimbursement required, including billing and coding; managed care coverage processes and practices; distribution and dispensing of specialty pharmaceuticals; buy and bill; and aspects of patient support and/or hub services</li><li>Experience in managing complex projects, programs, and teams required</li></ul>#LI-HybridIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Princeton - NJ - US: $162,660 - $197,101 &amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Associate Director – Immunology, Neuroscience, and CV Patient Access Program Strategy and Marketing

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position SummaryAs part of our long-term strategy to elevate our Medical organization and transform the lives of million patients each year, we are seeking a Director Portfolio Strategy &amp; Business Development within our Global Immunology &amp; Cardiovascular teams. As such, the Director, Portfolio &amp; Business Development will be critical in translating global strategy to fearless execution. The position reports to the Executive Director, Portfolio Strategy Head within Global Medical Immunology &amp; Cardiovascular (ICV) Medical Affairs. The Director, Portfolio &amp; Business Development – ICV plays a pivotal role in shaping and executing the early medical and scientific strategy across the Immunology &amp; Cardiovascular therapeutic areas. This role is responsible for leading strategic initiatives that drive portfolio evolution, business development diligence, and cross-functional alignment. The position requires a seasoned leader with deep scientific expertise, strong strategic acumen, and the ability to influence across global and local teams. This role works closely with the Portfolio Strategy Head and provides strategic support to the Portfolio Strategy Leads across Immunology and Cardiovascular, evaluating and assessing both long- and short-term strategies and initiatives for new assets, and ensuring the timely and effective execution of these initiatives.&nbsp;Key Responsibilities<ul><li>Lead high-impact strategic initiatives in partnership with the Global Medical ICV Portfolio Strategy &amp; Business Development Leads. Translating strategy into actionable projects to drive the successful delivery of project objectives.</li><li>Provide strategic oversight for portfolio alignment across medical and commercial functions, including governance of MSAs, CDAs, and external advisory engagements.</li><li>Synthesize insights from clinical research, epidemiology, patient journey mapping, and competitive intelligence to inform portfolio decisions.</li><li>Direct business development assessments and market research activities, ensuring alignment with Commercial, Clinical Development, and CV Discovery Oversee execution of global medical planning for early assets, ensuring strategic impact and readiness for development milestones.</li><li>Provide strategic guidance for medical advisory boards to optimize early development assets for unmet medical needs.</li><li>Partner with Commercial and R&amp;D teams to embed medical insights into development and commercialization strategies.</li><li>Facilitate cross-functional collaboration to ensure seamless integration of medical strategy into broader enterprise goals.</li><li>Strategically manage budgets in alignment with departmental objectives, identifying strategic activities based on business priorities, and ensuring optimal resource allocation, flexibility, and prioritization of projects.</li><li>Support governance frameworks such as ICN APOC and contribute to strategic trade-off discussions and pipeline optimization.</li><li>Champion initiatives that elevate talent, foster cross-pollination, and support career development within the ICV medical structure.</li><li>Drive transformation in ways of working, supporting the Global and Local transition and enhancing operational agility.</li></ul> Qualifications &amp; Experience<ul><li>Advanced degree in Life Sciences, Physical Sciences, or related discipline (PhD, PharmD, MBA strongly preferred).</li><li>10+ years of progressive leadership experience in pharmaceutical research, development, medical affairs, or commercialization.</li><li>Proven ability to lead complex, cross-functional, multi-site, and international projects.</li><li>Strong strategic thinking, communication, and stakeholder engagement skills.</li><li>Digital / AI skills.</li><li>Demonstrated success in building strategic partnerships and driving enterprise-wide initiatives.</li><li>Ability to develop clear action plans and execute. Proven track record of successfully executing projects.</li><li>Ability to navigate ambiguity, champion innovation, and lead transformational change.</li><li>Enterprise mindset.</li></ul>The ideal candidate will embody BMS’s cultural pillars:<ul><li>Accountability: Drives results with urgency and ownership.</li><li>Execution Excellence: Translates strategy into action with precision.</li><li>Diverse Thinking: Applies global perspectives to deliver innovative solutions.</li><li>Outcomes Mindset: Focuses relentlessly on measurable impact for patients and the business.</li><li>Patient-Centricity: Grounds every decision in improving patient outcomes.</li></ul>#LI-HYBRIDIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Princeton - NJ - US: $207,490 - $251,433 &amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Director, Global Medical Immunology & Cardiovascular, Portfolio Strategy & Business Development

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Summary:This role is responsible for contracting strategy and analytics for commercial and Medicare payers and also supports field-facing team members in contract negotiations. Lead the evaluation and analysis of customer contracting opportunities including performing financial modeling and contract risk assessment analysis and preparation of legally approved contract documents. Work closely with team, brand team colleagues, and those in Pricing &amp; Economics (P&amp;E) to ensure offers are competitive, legally compliant, and strategically structured to create value for both the customer and BMS. In partnership with the account team, s/he is the internal expert on assigned customers. With their team, s/he ensures contracts are structured to be consistent with brand strategy and support the latest pull-through efforts and value creating programs. Accompanies the RAE/NAE on contracting calls to represent the best interests of BMS in delicate contract negotiations. Provide account specific evaluation and development of all Gross to Net (GTN) budget and projection assessments and accruals and provides input for Government Pricing calculations.Responsibilities:<ul><li>Conducts sophisticated analyses of best option for BMS with consideration of the customers’ perspective of contracted versus non-contracted revenue and works closely with the RAE/NAE and integrated customer team to evaluate appropriate options and strategies for leveraging additional value creating opportunities</li><li>Lead cross-matrix meetings with Access Strategy, P&amp;E, Finance and RAE/NAE to present and gain approval for contract offer recommendations that balance customer needs with brand objectives to ensure deals represent the best interests of all parties</li><li>Provides direct customer-facing support for the RAE/NAE and integrated customer team in contract negotiations, including developing and presenting supporting information that enhances negotiation discussions</li><li>Monitors the competition, marketplace, and regulatory changes that could influence contract terms</li><li>Utilize knowledge of channel/customer economics to negotiate contract language to drive value for customer and BMS</li><li>Works in partnership with the Brand, Finance, and P&amp;E on customer-specific rebate projections</li><li>Works with internal government and legal experts to monitor the latest government contracting and reporting requirements, and ensures government pricing implications are identified and considered</li><li>Utilizes sophisticated analytical techniques to analyze and monitor customer compliance and performance against contract terms and keeps the RAE/NAE informed on an ongoing and regular basis</li><li>Understands inter-customer dynamics and the commercial implications for structuring deal negotiations</li><li>Provides proactive insights and recommendations to the RAE/NAE to deliver stronger value for the customer and BMS</li><li>Acts as a liaison with the brand team, on behalf of the RAE/NAE, to ensure all contracts are structured to be consistent with brand strategy and to maximize value creation for all stakeholders</li><li>Works with counterparts to ensure pricing strategies/philosophy can be executed within BMS’ contracting requirements</li></ul>Qualifications:<ul><li>BA/BS degree. Advanced degree (e.g., master’s degree in Finance/MBA, Health Administration) is a plus</li><li>A minimum of 5 years of experience in the pharmaceutical/healthcare industry is strongly advised</li><li>Strong technical/functional skills and an ability to motivate, develop, and lead others as a player/coach</li><li>Experience in negotiating, executing, and implementing contracts</li><li>Strong analytical skills and ability to think strategically about the impact of various contracting approaches which could be employed in a complex ecosystem/marketplace</li><li>Capability to take complex analytics and provide executive summary level insights</li><li>Demonstrated ability to dissect complex problems and recommend solutions</li><li>Intellectual Curiosity</li><li>Firm understanding of the healthcare marketplace and demonstrate strong business acumen, including a solid understanding of the way various channels and customer types make money and create value</li><li>Proven ability to work across boundaries to partner, influence and build consensus with various stakeholders in order to get results</li><li>Exceptional aptitude for learning quickly and ability to communicate technical concepts to a wide range of stakeholders</li><li>Must demonstrate an ability to drive execution of key initiatives and meet all deadlines</li><li>Must have a strong ability to prioritize and work effectively in a fast-paced, dynamic environment</li><li>Track record of highly ethical and compliant behavior</li><li>Must have strong oral and written communication skills</li><li>Proficient in PowerPoint and Excel</li><li>Willingness to embrace new technologies</li></ul>#LI-HybridIf you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Princeton - NJ - US: $152,940 - $185,328 &amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Senior Manager, Contract Strategy & Analytics - Payer

<h3>Job Description:</h3>The TeamsThe Asset Management Compliance, Risk and Business Operations (CRBO) group comprises the following teams: AM Compliance, AM Risk, Business Operations and Strategy, Counterparty Research &amp; Analytics, Investment Services and Strategic Business Initiatives. CRBO is a global organization that is focused on advancing the strategic priorities of Fidelity and Asset Management through innovation, business partner alignment, and building and supporting a culture that challenges the status quo and promotes vitality. The teams work together to support Asset Management’s strategic goals while being the best partner to the business to protect our clients via proactive compliance monitoring, risk oversight and strategic business planning. The team’s key organizational themes are business partnership and stewardship, modernization and digitization, innovation, and talent development.<h3>The Position</h3>The Director of Investment Architecture (IA) will play a meaningful role in connecting and integrating the investment processes supporting Fidelity Liquid Alternative (LA) portfolios with the technology infrastructure required to implement investment strategies and decisions at scale. Working closely with Fidelity Asset Management (AM) investment and technology partners, the position will participate in/lead projects of various size and complexity, including product/platform development and enhancement. The business value that the Director of IA will be asked to help unlock centers on expanding foundational investment management capabilities for Fidelity’s Liquid Alts funds and portfolio managers.<h3>Position Responsibilities</h3><ul><li>Build a deep understanding of the Liquid Alternative investment processes to become an advocate for the team in technology and operations focused meetings</li><li>Be responsible for the creation of requirements for LA focused technology projects and partner with technology to create milestones for implementation</li><li>Define and document key investment processes by partnering with AM Investment Services, investment professionals, and technology to help drive development requirements</li><li>Identify and lead enhancements across phases of development (i.e., idea to prototype to an enterprise-supported application) as appropriate</li><li>Create a long-term capabilities roadmap to optimally sequence requirements for Fidelity’s LA funds</li><li>Become well versed on LA portfolio and holdings data to create better alignment between data management and investment processes</li><li>Drive automation opportunities for improved scale and efficiency</li></ul>The Expertise and Skills You Bring<ul><li>8+ years in investment management or consulting industries with a focus on liquid alternative strategies</li><li>Bachelor’s degree along with CFA (in progress or completed) preferred</li><li>Exceptional analytical, communication, conceptual thinking, project management and problem-solving capabilities</li><li>Ability to thrive in a fast-paced environment and simultaneously managing several projects</li><li>Ability to successfully navigate across the organization, build strong working relationships with key business partners, and develop a strong professional network</li><li>Solid ability to synthesize complex ideas into easy-to-understand materials and balance ideal long run vision with the short-term practical implementation</li><li>Demonstrated experience thinking end-to-end about investment processes and workflows</li><li>Self-starter who can work independently in a challenging situation</li><li>Creative problem-solver with a curiosity to foster advances in automation, AI, and machine learning</li><li>Customer-focused approach to engagement with business partners</li><li>High attention to detail</li><li>Strong leadership skills</li><li>Working knowledge of complex instrument types (e.g., Futures, Options, Equity TRS, CDX, IRS, FX Forwards, Swaptions, etc.) and familiarity with derivative lifecycle events including settlements, collateral, clearing, pricing, and related reference data is a plus</li></ul>Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.<h3>Certifications:</h3><h3>Category:</h3>Investment OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Investment Architecture

<h3>Job Description:</h3>Target Class Start Date: January 12, 2026Are you customer focused and also strive to deliver experiences that foster customer loyalty? Then this might be the right role and opportunity for you! Apply now to be considered for the upcoming October class that includes an immersive paid training during onboarding!**Associates in this role can work in Smithfield, RI or in Westlake, TX.The RoleThe Operations &amp; Services Group (OSG) Client Services division is seeking entry level, driven and knowledgeable associates! As a Representative for Client Services, you will be directly involved in navigating transaction processing and carrying out our already-established record-keeping business practices, provides best in class service to financial advisors and other institutional clients by executing client requests and acting as a client advocate throughout the Fidelity organization through telephone within contact center. You ensure customer satisfaction by delivering extraordinary service, handling standard and complex interactions and processing of client inquiries received by phone or in writing.We are customer-obsessed and strive to deliver experiences that foster customer loyalty through consistent, high-quality service, delivered by associates who can effectively transform knowledge to performance, complexity to simplicity, and customer service into relationships.The Expertise/Skills You Bring<ul><li>2+ years of relevant experience in either call/contact center customer service and/or financial services operations</li><li>Excellent, proactive customer or client servicing skills, highly preferred</li><li>Experience working in a very dynamic environment managing competing priorities</li><li>Effective time management skills to meet deadlines</li><li>Self-motivated and has the desire to proactively take on additional responsibilities</li><li>Highly attentive to detail and organized, in order to execute on responsibilities efficiently</li><li>You are punctual, and demonstrate a strong dedication to attendance</li><li>You have a drive for learning all facets of the OSG Client Services business, including its' teams, systems, and processes</li><li>You have phenomenal communication, influencing and problem-solving skills</li><li>Working experience multi-tasking and working in a fast-paced environment to meet processing timeframes or deadlines</li><li>You have the desire to identify areas of improvement and be a part of developing the plan to implement change</li><li>You are customer-obsessed and strive to deliver exceptional experiences that foster customer loyalty</li></ul>Note: Fidelity will not provide immigration sponsorship for this position.The TeamWe provide superior customer service to Fidelity’s Institutional businesses through innovation, dedication and commitment to excellence. This division is responsible for servicing our customers via inbound phones interactions, transaction processing and record-keeping for the transfer agent, Fidelity Investments Institutional Operations Company, Inc., as well as intermediary support and relationship management for Fidelity Institutional Asset Management (FIAM).<h3>Certifications:</h3><h3>Category:</h3>Brokerage OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Representative, Client Services - January 2026 (Westlake)

<h3>Job Description:</h3>Target Class Start Date: January 12, 2026Are you customer focused and also strive to deliver experiences that foster customer loyalty? Then this might be the right role and opportunity for you! Apply now to be considered for the upcoming October class that includes an immersive paid training during onboarding!**Associates in this role can work in Smithfield, RI or in Westlake, TX.The RoleThe Operations &amp; Services Group (OSG) Client Services division is seeking entry level, driven and knowledgeable associates! As a Representative for Client Services, you will be directly involved in navigating transaction processing and carrying out our already-established record-keeping business practices, provides best in class service to financial advisors and other institutional clients by executing client requests and acting as a client advocate throughout the Fidelity organization through telephone within contact center. You ensure customer satisfaction by delivering extraordinary service, handling standard and complex interactions and processing of client inquiries received by phone or in writing.We are customer-obsessed and strive to deliver experiences that foster customer loyalty through consistent, high-quality service, delivered by associates who can effectively transform knowledge to performance, complexity to simplicity, and customer service into relationships.The Expertise/Skills You Bring<ul><li>2+ years of relevant experience in either call/contact center customer service and/or financial services operations</li><li>Excellent, proactive customer or client servicing skills, highly preferred</li><li>Experience working in a very dynamic environment managing competing priorities</li><li>Effective time management skills to meet deadlines</li><li>Self-motivated and has the desire to proactively take on additional responsibilities</li><li>Highly attentive to detail and organized, in order to execute on responsibilities efficiently</li><li>You are punctual, and demonstrate a strong dedication to attendance</li><li>You have a drive for learning all facets of the OSG Client Services business, including its' teams, systems, and processes</li><li>You have phenomenal communication, influencing and problem-solving skills</li><li>Working experience multi-tasking and working in a fast-paced environment to meet processing timeframes or deadlines</li><li>You have the desire to identify areas of improvement and be a part of developing the plan to implement change</li><li>You are customer-obsessed and strive to deliver exceptional experiences that foster customer loyalty</li></ul>Note: Fidelity will not provide immigration sponsorship for this position.The TeamWe provide superior customer service to Fidelity’s Institutional businesses through innovation, dedication and commitment to excellence. This division is responsible for servicing our customers via inbound phones interactions, transaction processing and record-keeping for the transfer agent, Fidelity Investments Institutional Operations Company, Inc., as well as intermediary support and relationship management for Fidelity Institutional Asset Management (FIAM).<h3>Certifications:</h3><h3>Category:</h3>Brokerage OperationsMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Representative, Client Services - January 2026 (Smithfield)

<h3>Job Description:</h3>The Role The Senior Analyst, Bank Debt Operations will perform and review all tasks associated with the Bank Debt Group including (but not limited to) trade settlements, fail management, and accounting processing.<ul><li>Resolve escalated issues, which could have significant impact on daily operations.</li><li>Provide exceptional service to various business partners.</li><li>Participate in future project opportunities and facilitate change in a rapidly developing environment.</li><li>Assist with development and review for new and/or changes to departmental policies and procedures.</li><li>Collaborate within team environment to successfully manage daily work volumes and quality standards.</li><li>Lead team members through daily work and providing oversight as well as training newer associates on tasks.</li></ul>The Expertise and Skills You Bring <ul><li>Bachelor's degree preferred but not required.</li><li>Financial services industry experience.</li></ul><ul><li>Deep understanding of syndicated loans, bilateral loans, and secondary loan trading.</li><li>Well-versed with LSTA/LMA standards and documentation.</li></ul><ul><li>Expertise in trade capture, confirmation, settlement, and reconciliation.</li><li>Understanding of delayed compensation rules and settlement timelines.</li></ul><ul><li>Experience with platforms like ClearPar, WSO, LoanIQ, ACBS, or similar.</li><li>Strong Excel skills (VLOOKUP, pivot tables, macros); familiarity with workflow tools (e.g., Alteryx, Tableau, Power BI) is a plus.Note: Fidelity will not provide immigration sponsorship for this position. ​​​​​</li></ul>The TeamAs part of Fidelity Fund and Investment Operations (FFIO) business unit, the Bank Debt Operations group is responsible for facilitating the processing, distribution, and reconciliation of Bank Debt transactions in support of Accounting and Trading. This role requires great attention to detail, the ability to work in a time sensitive environment and the ability to "think outside of the box." In addition to the technical aspect of the role, the Representative also performs project work, looks for process improvements, partakes in training and development opportunities and is part of a larger team effort. Depending on the project that the analyst supports, the work hours may vary from early morning shifts to more standard work hours. The ability to work overtime and be flexible is strongly encouraged. The base salary range for this position is - per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Investment Operations

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