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<h3>Job Description:</h3><p><strong>The Role:</strong></p><p>Do you want to make a difference in our customers’ lives and be part of a highly collaborative, cross-functional team committed to ensuring the accuracy of the firm’s Regulatory Reporting Platforms within Fidelity Capital Markets? We are looking for an Associate, Regulatory Reporting who works within a team responsible for ensuring the overall integrity of trade and position reporting submitted to the regulators for National Financial Services and Fidelity Brokerage Services. You will act as a primary interface between trading desks, operations teams, compliance, systems development teams and other business partners that have an impact on Regulatory Reporting. You will play a key role in ensuring reporting obligations have been met through thoughtful data analysis and deep understanding of regulations and our trading infrastructure. In addition, you will maintain positive relationships with internal and external partners to gain knowledge of new rules or interpretations and implement internally to ensure compliance.</p><p><strong>The Expertise and Skills You</strong> <strong>Bring: </strong></p><ul><li>Experience with the trade and position reporting requirements of a broker/dealer including but not limited to ACT, Electronic Blue Sheets (EBS), MSRB, TRACE, and LOPR. </li><li>Strong knowledge of broker/dealer Customer and Account Information systems preferred</li><li>Ability to identify issues through complex analysis; develop solutions and drive to resolution.</li><li>Working knowledge of SQL and Oracle databases preferred</li><li>Understand complex order routing flows and their impact to downstream systems.</li><li>Understand the various regulatory requirements of a broker dealer as it relates to trade and position reporting.</li><li>Series 7 / SIE required within 6 months of hire</li><li>Ability to build and maintain professional relationships with various teams both external and internal to Fidelity.</li><li>Excellent verbal and written communication skills and the ability to present material to senior leaders as well as peers.</li><li>Microsoft Office applications, particularly Excel and PowerPoint</li><li>Strong time management and prioritization skills</li><li>Lead and/or actively participate in projects and drive positive results.</li><li>Working across Regulatory Reporting group to; craft new analytical methods to proactively identify discrepancies in data across several reporting platforms and analyze the details available in disciplinary actions and industry fines to identify vital areas of improvement in our existing procedures.</li><li>Acting as subject matter authority to internal and external business partners on regulatory reporting requirements. Be aware of upcoming rule changes and understand impact to both operational and system flows, identifying system and/or process flow changes needed.</li><li>Supporting the Compliance team in responding to inquiries, audits and/or exams from regulators in a timely manner. Providing requested data and expertise in determining the accuracy and completeness of the reporting submitted.</li><li>Supporting technology projects relating to regulatory reporting systems by developing and documenting user requirements, user acceptance test plans and post-production validation</li></ul><p><strong>The Team:</strong></p><p>This dynamic team is part of Fidelity Capital Markets. Fidelity’s broker-dealers, National Financial and Fidelity Brokerage Services, are required to send significant amounts of detailed trading data to various governmental and industry regulators such as FINRA, the SEC and MSRB. The Regulatory Reporting group plays an integral role in ensuring that all trading activity has been accurately reported to the Regulatory agencies. The team’s directive is to analyze and identify issues or discrepancies in our reporting programs and work closely with the Operations and Technology teams to deliver a solution to address these. Issues with reporting can lead to inquiries, disciplinary action or fines.</p><h3><strong>Note: Fidelity will not provide immigration sponsorship for this position.</strong></h3><h3>Certifications:</h3>Series 07 - FINRA<h3>Category:</h3>Brokerage Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Fidelity Investments

Associate, Regulatory Reporting Operations

<h3>Job Description:</h3><h3><strong>The Role</strong></h3><p>As a Brokerage Operations Team Lead, you will work in Treasury's Cash Management Services division to support timely and accurate Money Movement-related transaction processing while adhering to policy, procedures, and regulatory guidelines.</p><h3>Responsibilities include:</h3><ul><li>Conduct ACH and Wire Investigations</li><li>Review and perform approvals for money movement exceptions</li><li>Deliver extraordinary service to our clients by processing their requests in an accurate and timely manner</li><li>Review and document procedures for policies to ensure consistency, compliance, and efficiency.</li><li>Find opportunities to improve key efficiencies within money movement to improve quality and scale our workflows</li><li>Analyze productivity metrics and daily operational reports to monitor performance trends</li></ul><h3><strong>The Expertise and Skills You Bring</strong></h3><ul><li>5+ years of working in Payment Operations and/or Business Analysis</li><li>Knowledge of electronic payments processing (Fed Wire, SWIFT, ACH)</li><li>You deliver with strong written, verbal and interpersonal communication skills</li><li>Highly flexible and adaptable to fast paced environment, willing to assist in other areas as needed</li><li>Work independently and collaborate with associates</li><li>Time management (multi-tasking)</li><li>FINRA Series 99 required (can obtain within 90 days)</li></ul><p><strong><em>Note: Fidelity will not provide immigration sponsorship for this position.</em></strong></p><h3><strong>The Team</strong></h3><p>The Treasury department provides cash management and banking product, operations and advisory services in support of the various lines of business within Fidelity Institutional (FI). FI provides products, solutions and services to banks, broker/dealers, registered investment advisors, family offices and other financial intermediaries to meet their brokerage, operations, risk, and technology needs.</p><p>Hours: 9:30 a.m. – 6:30 p.m.</p>The base salary range for this position is $55,000-$87,000 per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><h3>Certifications:</h3><h3>Category:</h3>Brokerage Operations

Team Lead, Brokerage Treasury Operations

<h3>Job Description:</h3><p>The <strong>Expertise</strong> We’re Looking For</p><ul><li>3-5 years of financial services experience, preferably with exposure to Custody Operations and/or Trade/Fixed Income Life Cycle management </li><li>2 years of experience, in Trade Life Cycle, Settlements or Fails. FX Experience an advantage</li><li>Experience with OMGEO Alert, CTM, CLS,OMS, MISYS preferred.</li></ul><p>The <strong>Purpose</strong> of Your Role</p><p>This position will be responsible for the day to day activities ensuring all trade confirmation and settlement processes, reporting, and inquiry responses are completed timely and accurately for the Fidelity Trading Desk FX and equity activities. This person will possess a full understanding of Fidelity’s organizational structure, information flow and internal systems, as well as good industry knowledge pertaining to trading and settlement of equity, fixed income and foreign currency (non USD) exchanges. They should be able to identify, analyse, and resolve complex issues or potential operational risk that may arise and effectively communicate with any party that may be involved. </p><p>The <strong>Skills</strong> You Bring</p><ul><li>Experience with industry practices and tools.</li><li>Detailed knowledge of market settlement practices.</li><li>Operational knowledge in FX and Fixed Income settlements</li><li>Proficient skills in various software applications to include, Excel, Word, Power point, Outlook</li><li>Excellent interpersonal and communications skills.</li><li>Working knowledge of agile methodologies</li><li>Strong time management skills.</li><li>Strong attention to detail</li><li>Strong data analytical skills.</li><li>Must be able to recognize high-risk items and escalate those items or seek assistance to minimize loss to either the shareholder and/or Fidelity.</li><li>Must have the ability to develop solid action plans to resolve daily operational issues/problems.</li></ul><p>The <strong>Value</strong> You Deliver</p><ul><li>Monitoring transactional confirmation, fails resolution, escrow activity and settlement.</li><li>Communicate issues and take initiative to proactively resolve and prevent problems</li><li>Perform market-specific processes to ensure confirmation and settlement in challenging foreign markets</li><li>Communicate with internal Equity/Fixed Income / FX Trading Desks, Broker, Custodian Banks, and other business partners to ensure operational challenges are managed efficiently.</li><li>Participate as a Subject Matter Expert on projects</li><li>Ability to work effectively within a team environment to successfully manage daily work volumes and quality standards</li><li>Works with Manager and Senior Managers to identify process improvements.</li><li>Ensure that all responsibilities/assignments are performed in a timely fashion.</li><li>Deliver effective written and verbal communication to appropriate business partners</li></ul><p>How Your Work <strong>Impacts</strong> the Organization</p><p>The Global Middle Office (GMO) acts as a servicing centre for FMR Co. and FIAM trading desks globally, facilitating the confirmation and settlement of security and currency transactions with brokers and custodian banks, and providing daily cash estimates to Trading. It is also responsible for coordinating corporate action executions, ensuring the collection of income to the Funds, resolving position differences and facilitating securities lending activities. </p><p>Trade Operations provides trade support to Fidelity's domestic and international equity, fixed income, high yield and foreign exchange trading desks located in Hong Kong, London and Boston.. Trade analysts work closely with the traders, broker-dealer community and the custodian bank network to facilitate trade matching and settlement in over 70 countries worldwide. In addition to the various external counterparts that the trade analysts deals with, there are also several internal groups that assist in the group's daily responsibilities, including Compliance, Treasurer's Office, Counterparty Risk, Legal, Fund Accounting and other Custody groups. </p><h3>Category:</h3>Investment Operations

Senior Analyst, Trade Operations

<h3>Job Description:</h3><p><strong>The Role</strong><br>As a member of the Regulatory Reporting Strategic Support team, you will be responsible for providing frontline support to the firm’s external shareholders for all matters related to regulatory reporting. This role carries a dual function in that a portion of the work will be dedicated to working closely with the firm’s institutional broker dealer clearing and correspondent clients, while also partnering with compliance to respond directly to regulator inquiries regarding previous reporting activity or existing processes used to report on required trading and customer account information. As part of this role, you will also be responsible for partnering more broadly across the product, data and operations teams that support regulatory reporting.</p><p><strong>The Expertise and Skills You Bring</strong></p><p>• Externally-facing experience working either directly with clients or external firm stakeholders<br>• Previous experience supporting client activity related to trading, financial reporting, or broader operational activity and/or interacting with financial regulators or supporting business functions (ie compliance) that do so.<br>• FINRA Brokerage licenses Series 7, 24 &amp; 63 required within 6 months<br>The Value You Deliver<br>• Optimizing the broker dealer clearing/correspondent client experience as it relates to ongoing regulatory reporting obligations<br>• Partnering with:</p><ul><li>Compliance partners to respond to regulatory examinations, including timely and accurate communications to regulator inquiries.</li><li>Data analytics team to review activity related to customer and regulator inquiries.</li><li>Product and Operations teams to make enhancements to applications and processes as a result of client feedback or regulator findings.</li><li>Proactively provide the regulatory reporting group with insight gained from regular interactions with clients and regulators</li></ul><p><br><strong>The Team</strong><br>This dynamic team is part of Fidelity’s Capital Markets group. Fidelity, through its broker dealers, is required to send significant amounts of detailed trading and customer account and identification data to various governmental and industry regulators such as FINRA, FINRA CAT, the SEC and MSRB. The Regulatory Reporting group, across several functions, is responsible for performing these duties on behalf of the broader firm. The group ensures this can be done by working closely with business partners such as Trading, Technology, Customer Support teams and Compliance/Legal. The group plays a critical role by ensuring the firm meets stated requirements set by industry regulators and therefore not subject to disciplinary action or fines.</p><h3><strong>Note: Fidelity will not provide immigration sponsorship for this position.</strong></h3><h3>Certifications:</h3>Series 07 - FINRA, Series 24 - FINRA<h3>Category:</h3>Brokerage Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Director Regulatory Reporting Strategic Support

<h3>Job Description:</h3><h3>The Role</h3><p>Are you ready to drive Fidelity Digital Asset Management (FDAM) forward? FDAM is building an investment platform offering digital asset products and services designed to meet the growing needs of Fidelity’s retail customers and intermediary and institutional clients. As the Director of Business Operations, you will have a significant impact on our ambitious goals! Reporting directly to the VP of Business Operations, you will implement business strategies and work with key partners across various functions, including compliance, legal, risk, technology, and the investment team.</p><p>What will you be doing every day? You will lead digital asset product implementations, align cross-organization efforts, and develop roadmaps to deliver maximum value. Your role will also involve onboarding of new digital asset vendors and managing the review and execution of legal agreements.</p><h3>The Expertise and Skills You Bring</h3><p>Your background and skills are crucial to your success in this role. We're looking for:</p><ul><li>Proven interest or experience in blockchain, cryptocurrency, and/or tokenization of real-world assets</li><li>A bachelor’s degree or equivalent experience (MBA is a plus)</li><li>Over 10 years of experience in the financial and investment management industry</li><li>Excellent organizational skills and ability to balance ‘big picture thinking’ with attention to small details</li><li>Strong stakeholder management and communication skills to effectively influence and manage expectations with company leadership and cross-functional teams</li><li>A track record of working across enterprises with a focus on outcomes</li><li>Significant project management experience</li><li>The ability to prioritize in a fast-paced, changing environment</li><li>A positive attitude and dedication to improving work culture</li><li>Strong problem-solving and technical skills</li><li>Creative, independent thinking within a collaborative framework</li></ul><h3>Note: Fidelity will not provide immigration sponsorship for this position.</h3><h3>The Team</h3><p>At Fidelity, our team is our greatest asset. As a member of the FDAM division, you will collaborate with investment professionals and key partners to drive our central initiatives forward. We are committed to an inclusive and collaborative culture, ensuring that our diverse workforce thrives. Your role will be pivotal in maintaining positive relationships and steering our division towards its critical initiatives.</p><p>Join us and be part of a team that is dedicated to excellence and innovation. We are passionate about crafting solutions that meet our business goals and drive our division's success. Your expertise will be instrumental in crafting the future of our business operations.</p>The base salary range for this position is $103,000-$174,000 per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><h3>Certifications:</h3><h3>Category:</h3>Investment Operations

Director, Business Operations (Digital Asset Management)

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<p>With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.</p><h2>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Drive to set and achieve targeted goals</p></li><li><p>Prior sales experience, retail preferred</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li><li><p>Why should I come work for AutoNation?</p></li><li><p>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Sales Associate eCommerce/Retail - AutoNation Toyota South Austin

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<p>With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.</p><h2>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Drive to set and achieve targeted goals</p></li><li><p>Prior sales experience, retail preferred</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li><li><p>Why should I come work for AutoNation?</p></li><li><p>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</p></li></ul>This is a commission-based position with an estimated monthly income that may range between $2k-14k per month<h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Sales Associate - AutoNation Ford Bellevue

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp;<br>How will I know if I am successful?</h2><ul><li>The performance of a Certified Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp;<br>What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp;<br>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Certified Technician-AutoNation Chevrolet Waco

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>Expand Your Toolbox — Join AutoNation USA Phoenix as a Flex Automotive Technician! <br><br>As a Flex Automotive Technician, you'll earn $32.25 per flat rate hour or more depending on experience and enjoy a dynamic, versatile role that goes beyond the typical shop experience. <br><br>You'll have the opportunity to:<br>•	Work on the road, delivering expert service wherever it’s needed.<br>•	Service used vehicles right on-site at our dealership.<br>•	Collaborate with our brand dealerships and gain exposure to a wide range of makes and models.<br>•	Support our fleet partners, expanding your skills in fleet vehicle maintenance and repair.<br><br>At AutoNation, we invest in your growth, provide the tools for success, and support your career every step of the way.<br><br>Are you ready to take your automotive career to the next level?<p><b>Repair &amp; Maintenance:</b></p><ul><li><p>Perform vehicle repairs and maintenance as outlined on repair orders with efficiency and accuracy, following dealership and manufacturer standards.</p></li><li><p>Diagnose and assess vehicles in both shop and field settings to determine appropriate repair solutions.</p></li><li><p>Complete multi-point inspections to recommend repairs ensuring safety and reliability.</p></li><li><p>Provide labor and time estimates for additional repairs, and document all work performed.</p></li></ul><p><b>Mobile Service Execution:</b></p><ul><li><p>Travel to customer homes, offices, and designated locations to perform mobile repairs using a company-provided van and tools.</p></li><li><p>Maintain a clean, organized, and fully stocked mobile service van, ensuring readiness for all scheduled and unscheduled jobs.</p></li><li><p>Assess job scope on-site and determine whether work should be completed on location or sublet to a partner facility.</p></li></ul><p><b>Customer Experience &amp; Communication:</b></p><ul><li><p>Communicate clearly with customers, service advisors, and parts departments regarding job status, diagnostics, and service timelines.</p></li><li><p>Deliver exceptional customer service while representing AutoNation in mobile and in-shop settings.</p></li><li><p>Promote trust and confidence by ensuring all vehicles are safe and repairs are completed to the highest standards.</p></li></ul><p><b>Team Collaboration &amp; Compliance:</b></p><ul><li><p>Collaborate with shop technicians, dispatch, and service support teams to ensure efficient workflows.</p></li><li><p>Follow all safety protocols and DOT/FMCSA regulations during mobile operations.</p></li><li><p>Maintain knowledge of technical bulletins, factory updates, and complete manufacturer training as required.</p></li></ul><p><br><b>Qualifications:</b></p><ul><li><p>High school diploma or equivalent required.</p></li><li><p>3+ years of recent professional automotive repair experience.</p></li><li><p>ASE certifications and/or technical school education preferred.</p></li><li><p>Strong diagnostic and mechanical repair skills.</p></li><li><p>Valid in-state driver’s license with a clean driving record.</p></li><li><p>Ability to lift up to 50 pounds and remain in a stationary position for extended periods.</p></li><li><p>Strong attention to detail, organization, and customer service mindset.</p></li><li><p>English proficiency required; Spanish is a plus.</p></li><li><p>Must meet all DOT/FMCSA requirements, including passing a physical and medical certification.</p></li></ul><p><br><b>Additional Responsibilities:</b><br>Perform other duties and tasks as assigned by the Service Operations and Parts Manager</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

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