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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Certified Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul>Our Technicians are paid $28-$31.00 per flat rate hour .<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Subaru Automotive Service Technician - AutoNation Subaru West - $28.00 - $31.00

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul>Our Technicians are paid based on experience level from $25.00 - $25.00 per flat rate hour .<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Senior Ford Automotive Technician - AutoNation Ford Littleton

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.</li><li>Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.</li><li>Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.</li><li>Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.</li><li>Stock incoming inventory in the correct location.</li><li>Maintain the parts department in clean and orderly manner.</li><li>Provide customers with needed information and offer additional sales opportunities.</li><li>Create and maintain merchandising display to promote product sales.</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Parts Retail Sales Associate is measured by achieving:</li><li>Achieve Parts Sales Targets</li><li>Achieve Customer Satisfaction Targets&nbsp;</li><li>What are the requirements for this job?</li><li>Requires three (3) years or more as an automotive Parts professional.</li><li>High School diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>One year of experience in an automotive parts department.</li><li>One year of sales experience</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Parts Counter Retail Associate - Audi South Orlando

ResponsibilitiesHowmet Aerospace, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. The Company’s primary businesses focus on jet engine components, aerospace fastening systems and titanium structural parts necessary for mission-critical performance and efficiency in aerospace and defense applications, as well as forged wheels for commercial transportation. Howmet Aerospace is transforming the next phase of more fuel-efficient, quieter aerospace engines and sustainable ground transportation. For more information, visit&nbsp;<a href="http://www.howmet.com/" target="_blank">www.howmet.com</a>. Follow @howmet:&nbsp;Twitter,&nbsp;Instagram,&nbsp;Facebook,&nbsp;LinkedIn&nbsp;and&nbsp;YouTube.&nbsp;This position is responsible for driving manufacturing excellence in support of short-term and long-range objectives and strategies across 2 or more plants. Provides leadership, guidance and coaching in all aspects of the business to plant managers and their teams at these facilities to deliver business results. A critical function of this role is to lead the development of a manufacturing strategy to increase performance of the segment.&nbsp; This role is responsible to drive connections to the P&amp;L to improve EBITDA. Will be responsible for the successful operation of multiple plants within the segment. &nbsp;JOB ROLES:<ul> <li>Participative consultant--provides expertise and guidance while contributing substantively to implementation and solutions; serves with both strategic and tactical implementation assistance; listens well to ensure the right interventions occur; maintains focus as an internal partner versus outside observer.</li> <li>Leverage--conducts planned events and responds to organizational needs to create efficiencies that support strategies; enables next steps for the business and creates virtuous cycles of feedback and performance.</li> <li>Strategy support--understands enterprise strategy and prioritizes; accordingly, assists enterprise to differentiate between critical and important; empowers individuals to execute against stated strategies and objectives. Oversees Hoshin Planning within the plants and ensures that individual plant strategies support each other and the broader business needs.</li> <li>Business minded--owns P&amp;L with an entrepreneurial mindset; understands internal and external customers and products, anticipating needs with a future orientation; provides vision and guidance toward enterprise goals.</li> <li>Enterprise and systems perspective--understands the role of the plants as part of a larger system both within segment and organization; considers the relationship between the business(es) for which they are responsible and other components within the matrix, deferring where enterprise needs supersede individual plant needs to champion the “win together” strategy; translates corporate and segment action to plant level; works against natural silos and gains perspectives from other aspects of the enterprise.</li> <li>360-degree communication and relationship--understands how to message and contribute up, across and down the chain of command and actively cultivates relationship with customers and other key stakeholders; crafts communication and relates based on audience; understands “why” and communicates that as part of a larger consistent narrative vision for the overall business and plant.</li> <li>Influence and empowering--Trusts direct reports to interpret and execute throughout the plants and supports local level decision making and accountability; becomes involved in necessary ways but does so judiciously, maintaining a strategic perspective; works closely with peers and segment VP to craft and execute strategy as an advocate; manages perceptions and bridges gaps between other stakeholders; collaborates with stakeholders to remove roadblocks.</li> <li>Talent advocate--coaches, mentors and creates experiences to develop talent from within the segment and overall enterprise; grows pool of potential successors.</li></ul>JOB RESPONSIBILITIES<ul> <li>Maintains high ethics and values in the workplace.</li> <li>Sets and Maintains a Quality First mindset and ensures effective quality systems are deployed and utilized.</li> <li>Provides leadership for Sub-Segment 5 year Hoshin Kanri process.&nbsp; Leads monthly review of progress for all sites within Sub-Segment and Sub-Segment roll up.</li> <li>Sub-Segment leadership ensuring that our build a talent culture is deployed and maturing.&nbsp; Maintains a Top Talent organization with appropriate Performance Management, Development, and Succession planning. Reviews Organizational design and alignment to ensure culture is effectively supported.&nbsp;</li> <li>Leads a Win Together culture across multiple sites to ensure Howmet first attitude is represented.</li> <li>Establishes criteria to measure short- and long-term growth and “external gross profit” and regularly evaluates results against these performance standards.</li> <li>Works to Enhance customer relationships by understanding technical challenges of existing products as well as the potential for new products.</li> <li>Ensures products within all sites of sub-segment aligns with costing of new and existing products and establishes a recommended pricing according to pricing matrix.</li> <li>Reviews and directs the development of new market opportunities and requirements for existing products and new products, bringing these for approval to senior management at the appropriate time.&nbsp;Develops an awareness for the customer’s product and service needs and maintains or enhances customer relations.</li> <li>Establishes Advanced Manufacturing asset buildout that support product enhancement needs as well as internal optimization requirements.&nbsp;Ensures timing of output meets or exceeds necessary improvements.</li> <li>Provides sub-segment (multi-site) leadership on issues related to asset management, such as inventory, accounts receivable, fixed assets, etc., to optimize asset utilization.</li> <li>Takes action to correct unsatisfactory conditions that may arise in any phase of the sub-segment (multi-site) operation and directs necessary actions to accomplish forecasted objectives.</li> <li>Directs the engineering, manufacturing, and operations of the sub-segment (multi-site) assuming lead responsibility for quality, delivery, cost, and continuous improvement.</li> <li>Complies with all EHS rules required for the work environment.</li></ul>QualificationsBASIC QUALIFICATIONS:<ul> <li>BS Degree in Engineering, Business, or related fields; graduate degree strongly desired</li> <li>Minimum 10 years’ experience in plant operational management is required. Experience must include financial P&amp;L, leading manufacturing excellence, customer management, and driving improvements through the implementation of lean manufacturing principles</li> <li>Commercial experience creating/supporting customer relationships and expectations.</li> <li>​Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.</li></ul>PREFERRED QUALIFICATIONS:<ul> <li>Experience in investment casting industry.</li></ul>About us﻿Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow: <a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>, <a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>, <a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>, <a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and <a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a>

Howmet Aerospace

DIRECTOR OF OPERATIONS

ResponsibilitiesHowmet Aerospace, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. The Company’s primary businesses focus on jet engine components, aerospace fastening systems and titanium structural parts necessary for mission-critical performance and efficiency in aerospace and defense applications, as well as forged wheels for commercial transportation. Howmet Aerospace is transforming the next phase of more fuel-efficient, quieter aerospace engines and sustainable ground transportation. For more information, visit&nbsp;<a href="http://www.howmet.com/" target="_blank">www.howmet.com</a>.&nbsp;Follow @howmet: Twitter, Instagram, Facebook, LinkedIn and YouTube.&nbsp; This position will be located in Whitehall, MI.&nbsp;Job Roles&nbsp;<ul> <li>Empowering talent--identifies and removes obstacles to productivity at individual and systemic levels; inspires and equips people to perform; understands direct link between people and measurable performance; provides cross-training opportunities.</li> <li>Flexibility--responds readily to a variety of stimuli in an environment where every day can be different; capable of multitasking and moving quickly from one topic to another; employs different mindsets or perspectives situationally.</li> <li>Organized and time conscious--manages time well; does what is needed efficiently; understands how long processes require and manages expectations; accordingly, navigates the tension between availability and proactivity.&nbsp;</li> <li>Business-minded--aligns people and resources to demand; forecasts need and synthesizes input to anticipate focus areas on a time and project basis; thorough understanding of business enables quick decisions where appropriate.</li> <li>Interpretation and synthesis--makes sense of multiple inputs quickly and efficiently; generates action plans from available information; interprets data and qualitative information to provide justification and purpose; rationalizes decision making with substantive reasoning; understands relevant numbers and trends.&nbsp;</li> <li>Rigor--participates in audit processes; utilizes existing systems extensively and expertly; solicits information from shift level to enterprise; creates processes through continuous improvement.</li> <li>Team orientation--often involved at a tactical level; can contribute technically or operationally if needed, though not as first option; retains authority while delegating ownership.</li> <li>Trust and relationship--communicates openly and regularly, maintaining information flow; visible on floor; focuses attention on strengths and achievements, while addressing shortcomings as needed.</li> <li>Ingenuity--finds efficiencies and gains time closer to delivery; solicits and implements ideas; invites improvement from any sector or level.</li> <li>Professional posture--handles escalations objectively and dispassionately; recasts difficult situations as opportunities for learning and growth; custodian of plant environment and brand.</li></ul>Job ResponsibilitiesThis is a staff level position responsible for providing leadership in manufacturing excellence, ensuring customer satisfaction and continuous improvement of plant performance measurements (quality, productivity, cycle time, delivery, and cash flow).&nbsp;&nbsp;<ul> <li>Follow Safety Regulations along with all department specific safety requirements.</li> <li>OEE</li> <li>Production Value Added by department.</li> <li>Daily targets for shipments</li> <li>Profit/Revenue</li> <li>Ensure the safety of all employees by promoting a clean and safe work environment.</li> <li>Improve manufacturing planning, execution, and shop floor discipline.</li> <li>Provide leadership for Plant ABS and lean manufacturing initiatives.</li> <li>Provide leadership to identify and remove non-value-added waste.</li> <li>Improve product flow and/or implement method improvements to reduce labor content.</li> <li>Develop and train for the professional and personal growth of team leaders, cell facilitators, supervisors, and other manufacturing support personnel.</li> <li>Address any safety issues or non-compliances immediately.</li> <li>Promote Injury Free Event (IFE) reporting.</li> <li>Accountable for applicable department budgets.</li> <li>Maintain good relations and communication with Howmet customers.</li> <li>Develop with plant manager and staff budget, strategic plans, team goals and objectives that align with BU objectives.</li> <li>Flow down goals and objectives to the entire organization.</li> <li>Contribute to other location specific and corporate teams.</li> <li>Maintain excellent delivery performance.</li> <li>Conduct capacity analysis to drive standard work and ensure accuracy of standards.</li> <li>Drive cost reductions to improve profitability.</li> <li>Use lean manufacturing tools to reduce WIP and cycle time.</li> <li>Communicate all relevant information to Staff, customers, and management.</li> <li>Understand constraint management, OEE and apply techniques that exploit constraints to improve OEE.</li> <li>Provide leadership in implementing continuous improvement methods and ideas.</li> <li>Consults with engineering personnel relative to modifications to the process to improve production and quality of the products.</li> <li>Provide leadership in a safety and continuous improvement initiatives.</li></ul>QualificationsBasic Qualifications:&nbsp;<ul> <li>HS Degree or GED and a minimum of 7 years in manufacturing with 5 years in leadership OR 3 years in leadership with minimum 1 year of Howmet leadership experience as a leader of other leaders in operations in a castings plant.</li> <li>​Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.</li></ul>Preferred Qualifications:<ul> <li>Bachelor's Degree</li> <li>Experience in the investment casting industry a plus.</li> <li>Strong leadership skills that create an engaged employee environment.</li> <li>Able to drive improvement through the implementation of the lean manufacturing principles, total quality practices, six sigma.</li> <li>A strong technical understanding of manufacturing processes.&nbsp;</li> <li>Strong analytical, problem solving, communication, interpersonal, organizational and negotiation skills.</li> <li>Strong financial literacy</li> <li>Experience with tooling, molds and dies relating to the Investment Casting, Injection Molding, or Stamping Industries is preferred.</li></ul>About us﻿Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow: <a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>, <a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>, <a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>, <a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and <a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a>

Operations Manager

Welcome to Whataburger Careers!This senior role is responsible for developing and executing the company's customer experience (CX) strategy, CX design, and digital customer journey. This individual will lead teams to create seamless, intuitive, and impactful customer experiences across all channels and touchpoints. The VP will ensure that the company's customer-facing strategies are aligned with business objectives and drive growth, loyalty, and customer satisfaction.Responsibilities:<ul><li>Develop and implement a comprehensive customer experience strategy that aligns with the company’s vision and objectives, as well as targets customer segment and persona needs and expectations.</li><li>Define the comprehensive digital strategy to align seamlessly with the overall customer experience framework and integrate effectively with other key functions, such as product, pricing, and customer experience.</li><li>Work closely with the executive team to influence and drive customer-centric initiatives across the organization, serving as an advocate for customers’ needs.</li><li>Design and oversee the execution of customer experience initiatives, ensuring they deliver exceptional value and address customer needs.</li><li>Foster a culture of continuous improvement based on customer feedback, reporting and analytics, and industry best practices.</li><li>Identify opportunities to streamline and enhance customer interactions across all touchpoints.</li><li>Lead the creation of intuitive, engaging, and effective customer experiences both online and offline.</li><li>Oversee user experience (UX) design, visual design, and interaction design teams to ensure the delivery of high-quality, customer-centric solutions.</li><li>Implement design thinking methodologies to innovate and solve customer pain points creatively.</li><li>Define and champion the digital experience strategy, ensuring it supports and enhances the overall customer journey.</li><li>Collaborate with technology and marketing teams to develop and deploy digital platforms that enhance customer engagement.</li><li>Utilize emerging technologies and digital trends to drive innovative and engaging customer experiences.</li><li>Lead and inspire high-performing CX and digital strategy teams, fostering a culture of excellence and continuous learning.</li><li>Establish and track key performance indicators (KPIs) to measure the effectiveness and impact of customer experience initiatives.</li><li>Utilize data analytics and customer insights to drive decisions and optimize the customer journey.</li><li>Report on CX and digital performance to the executive team, providing actionable insights and recommendations.</li><li>Assume additional responsibilities as assigned.</li></ul>Education:<ul><li>Bachelor’s degree in Business, Marketing, Design, or a related field preferred</li></ul>Experience:<ul><li>12+ years’ experience in customer experience, digital strategy, or related fields, with at least 5+ years of experience in a high-level leadership capacity</li></ul>Knowledge, Skills &amp; Abilities:<ul><li>Proficiency in MS Office Word, Excel, Outlook and PowerPoint</li><li>Proficiency in Workday (as applicable)</li><li>Proficiency in managing internal audit processes and protocols with expert knowledge of risk analytic models</li><li>Knowledge of and ability to interpret federal, state, and local regulations pertaining to risk management issues as well as industry trends and standards</li><li>Expert-level ability to communicate, influence, and negotiate decisions while motivating staff or team members</li><li>Highly developed interpersonal and relationship building skills, with demonstrated ability to promote a team environment and work effectively with Family Members at all operational levels</li><li>Ability to negotiate contracts and manage multiple carrier and broker relationships</li><li>Ability to work in a team environment</li><li>Visionary thinker with a strong customer-centric mindset</li><li>Exceptional leadership and people management skills</li><li>Strong analytical skills and experience with data-driven decision-making</li><li>Ability to work cross-functionally and influence at all levels of the organization</li><li>Proven track record of successful CX design and strategy implementation</li><li>Strong background in digital transformation, UX design, and customer journey mapping</li></ul>Working Conditions/Travel Requirements:<ul><li>Expected to work the necessary time to satisfactorily fulfill job responsibilities</li><li>Must be able to report to work timely and as required by operational/business needs</li><li>Must be able to work a full-time schedule and work outside of normal business hours when necessary</li><li>Some travel, both locally and long distances, (including air travel), to worksites, meeting sites, and other locations may be necessary</li><li>Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence</li></ul>300 Concord Plaza Dr San Antonio TX 78216-6903

Whataburger

Vice President, Customer Experience & Digital Strategy

Astound, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.&nbsp; With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.&nbsp;&nbsp;Where you will work: Dallas, TXA Day in the Life of the Supervisor, Construction:<ul><li>Works with the Operations Manager to facilitate build plan objectives and manage expectations. Assigns and sets weekly targets for and monitors the construction activities of the Construction Coordinators, Broadband Network Fiber Technicians, Utility &amp; Permit Coordinator, and Contractors.</li><li>Reviews and approves all JCE’s and invoices. Reviews and checks all prints, BOM’s, permits, QC sheets, and forwards all JCE’s to Corporate for final processing approval.</li><li>Verifies OSP facilities through regular field inspections of work, ensuring job folders are current, processing of damage claims, and feedback from Ops.</li><li>Ensures invoices, material usage, As-Built maps and job closings are correct and processed on time. Monitors OMNIA walkouts and Cronus orders.</li><li>Ensures Construction Coordinators, Broadband Network Fiber Technicians and contractors, follow safe and approved standards of work practices and have necessary craft, skills, and tools.</li><li>Maintains strong relations with Retail, Enterprise &amp; Wholesale Departments, to ensure mutual cooperation through the project management cycle of all works in progress from beginning to completion.</li><li>Drives a company vehicle in the course and scope of performing duties.</li><li>Other duties as assigned.</li></ul>What You Bring to the Table:<ul><li>Experience: 5 years or more of management experience in telecommunications-related services</li><li>Experience in managing diverse environments, budgets &amp; preparation forecasting, supervision of capital and expense budgets</li><li>Strong PC, math, Microsoft Project, Word, Excel, and verbal and oral communication skills</li><li>Experience in broadband construction techniques and RF / Fiber design</li><li>Proven leadership ability to evaluate, train and motivate staff</li><li>Experience in dealing with internal and external (public utilities, city and local government agencies) customers</li><li>Valid driver’s license and satisfactory driving record per Fleet policy</li></ul>Physical Requirements:<ul><li>Ability to lift up to 75 lbs</li><li>Standing and walking for extended periods of time</li></ul>Education and Certifications:<ul><li>High School Diploma or equivalent</li></ul>We are Proud to Offer an Astounding Benefits Package<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionMission Statement*Take Care of the Customer *Take Care of Each Other *Do What We Say We Are Going To Do *Have Fun! Diverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Astound Broadband

Astound

Supervisor, Construction

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one of 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description Job Summary: The Senior Manager of Operations is a pivotal operational and project management partner to the Chief Communications Officer (CCO), responsible for overseeing, coordinating, and executing all operations within Harvard Kennedy School’s (HKS) Office of Communications and Public Affairs (OCPA).&nbsp;This leader drives the operations of the communications department, including office administration, project management, and&nbsp;tracking of goals and effectiveness. In this role, you will help drive the seamless integration of workstreams managed by four departmental directors—ensuring alignment, on-time delivery, and optimal outcomes for office-wide priorities.&nbsp;&nbsp;The ideal candidate for this role is a results-driven project manager and operations professional who thrives in fast-moving, multifaceted environments. This person thrives on optimizing an office’s systems and processes, identifying areas for improvement, finding solutions, and collaborating across the teams. They are a strategic thinker with advanced project management expertise, skilled at building and executing detailed project plans, managing competing priorities, and optimizing processes and budgets across various teams. This leader brings proven experience shepherding large-scale initiatives involving multiple stakeholders, accelerated timelines, and high organizational visibility. They lead proactively—anticipating issues, identifying risks, and ensuring that all projects are executed efficiently, effectively, and collaboratively.&nbsp; 
Job-Specific Responsibilities: <ul><li>Develop and monitor detailed project timelines, milestones, and deliverables; proactively track progress, resolve potential roadblocks, and provide regular status updates to leadership.&nbsp;Oversee and implement processes to track the Communications team’s annual workplan and progress toward departmental goals; collaborate with Communications Leadership to develop effective tracking systems.</li><li>Serve a key project manager for the Office of Communications and Public Affairs (OCPA), partnering with the CCO to lead project planning, execution, and delivery for office operations and strategic initiatives—including complex, high-profile communications campaigns.</li><li>Work with the CCO to strategically manage the budget,&nbsp;ensuring strategic and timely spending while identifying forward-looking opportunities. Manage financial systems&nbsp;such as invoicing, office-wide recurring expenses, and external vendors.</li><li>Organize, schedule, and facilitate excellent team meetings,&nbsp;ensuring agendas are relevant, timely, and impactful.</li><li>Drive cross-functional coordination and project alignment by facilitating communication, information sharing, and timely decision-making among the four OCPA directors and relevant stakeholders.</li><li>Oversee project planning for key office activities, including effective meeting cadence, retreats, report management, coordination of freelancers and in-office vendors, and execution of recurring operational processes.</li><li>Manage the office’s financial operations and project budgets, ensuring strategic allocation and timely spending, accurate invoicing, and optimization of financial resources across all projects and initiatives.</li><li>Foster and maintain effective relationships&nbsp;with external vendors, ensuring all deliverables meet our standards, deadlines, and budget requirements.</li><li>Advise and brief the CCO on project status, key updates, risks, and opportunities, enabling data-driven decision-making and agile response to emerging challenges.</li><li>Support the development of materials and key content—including webinars, retreats, and leadership presentations—tailored to audiences such as the Dean’s Council, Visiting Committee, and all-staff meetings, in partnership with the appropriate team.</li><li>Lead process improvements and workflow optimization initiatives, continuously identifying and implementing enhancements to increase productivity, collaboration, and project outcomes across the team.</li></ul> Qualifications Basic Qualifications: <ul><li>Bachelor’s degree and 5 years of professional experience in operations, communications, public affairs, media relations, as a chief of staff, project manager, or a related field.</li><li>Demonstrated experience/interest in the field of communications, public service, government, or politics, through education or professional experience.</li></ul> 
Additional Qualifications and Skills: <ul><li>Exceptional organizational, project management, and process improvement skills. Fluency with project management processes and systems.&nbsp;</li><li>Outstanding interpersonal skills with a collaborative mindset and diplomatic approach to problem-solving.</li><li>Ability to see the “big picture” while managing details and multiple priorities.</li><li>Experience working in a complex, matrixed environment or with cross-functional teams with tight deadlines.</li><li>Experience managing budgets.</li><li>Strong writing, editing, and verbal communication skills.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li><li>Other Information: This position is based on our campus in Cambridge, MA. It requires working in-person a minimum of 3 days per week during the academic year.</li></ul>#LI-ES2Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Harvard University FAS Human Resources

Senior Manager of Operations, Communications and Public Affairs

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Here at AutoNation Honda Dulles, the e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate AutoNation Honda Dulles (New and Used)

Manage, write, and track all Reconditioning, PDI, and Inventory Recall’s. Responsible for communication, work allocation, supervision and training of a team of (or individual) Technicians and Porters to ensure efficient and productive team performance and a compliant reconditioning process. The incumbent is responsible for efficient and timely processing of used vehicle reconditioning, PDI’s, and recall completion for all New / Used vehicles. Supporting and achieving the AutoNation four day turn around target. The RPR goals are to produce: - Increased Used Vehicle Gross and average monthly sales, by providing high quality, front line ready vehicles ready to be placed on-line. - Increased After-Sales Internal Gross managing the Recall, Reconditioning and PDI process.<h2>What are the day-to-day responsibilities?</h2><ul><li>Responsible for all internal repair orders written for PDI, CPO, New / Used Required Recalls and reconditioning service for all used vehicles.</li><li>Participate in service and sales team meetings to provide updates on prior day performance.</li><li>In conjunction with Service Director/ Manager the incumbent will maintain a schedule of Reconditioning / PDI Service Technician and Porter absences for training, vacation or personal reasons to assure a proper staffing to meet work demands.</li><li>Identify all store inventory with open recalls, schedule and complete when parts are available.</li><li>Liaise with parts / service team for timely recall completion. For non-brand products, the incumbent will liaise with other company stores selling the brand or non-company stores for recall completion.</li><li>Conduct a walk around inspection with Used Car Manager of all store owned vehicles prior to recon to identify the type of Inspection / Certification which shall be performed and what is required to bring vehicle up to the AutoNation Appearance Standards. .</li><li>Create a comprehensive estimate based on their inspection and technician findings. The estimate must include contains specific work required, total cost and timing prior to work being performed.</li><li>Communicate via RPR Compass (when available) &nbsp;to get approval for additional work when needed.</li><li>All repairs shall be on single repair order and closed by next business day of work completion.</li><li>Manage all Reconditioning within After-Sales Compass RPR system, utilizing all functions which will maintain a status of all vehicles.</li><li>Insure best parts options and correct price is used for all recon work. Insure the correct labor time and sale amount are used based on an approved labor time guide.</li><li>Insure each CPO criteria is fulfilled, consistent with OEM and AN Standards. &nbsp;&nbsp;</li><li>Manage the Reconditioning Vendor relationships, to improve quality, cycle time and accurate timely invoices.</li><li>Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customer, co-workers and suppliers.</li><li>Adhere to all company policies, procedures and safety standards.</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>Must meet company’s requirements for employment.</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record.</li><li>Ability to drive manual transmission vehicles.</li><li>Professional appearance.</li><li>Demonstrated customer service skills.</li><li>Previous industry knowledge preferred.</li><li>High school diploma or the equivalent.</li><li>Ability to read and comprehend written instructions and information.</li><li>Production related experience preferred.</li><li>ASE certification preferred.</li><li>Excellent written, oral and interpersonal communication skills.</li></ul><h2>Physical Requirements</h2><ul><li>Exposure to inclement weather.</li><li>Ability to operate an automobile.</li><li>Prolonged periods of standing, stooping and bending.</li></ul>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

1,167 Procurement / Operations Jobs