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Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: The Supervisor of Patient Registration is responsible for all registration-related activities in the departments located at Gove, Maverick, Paris St. and Winthrop. This includes assuring the smooth delivery of quality registration services in relationship to optimal patient flow within the departments. This includes overseeing the general clerical functions such as appointment scheduling, check-out and order entry. Directly supervises 20 - 40 (number may vary) Registration PAR’s /PAC’s and Team Leads in the planning and delivery of training of Patient Access Representatives, Coordinators and Leads and all other staff performing the registration and function. Works directly with the Operations Manager and/or Administrative Director in measuring the success of continuous improvement efforts in maximizing health center revenues and improved patient experience throughout the registration and check in process. Schedule: Tuesday-Saturday 3pm-12am. Hours must flexible and include some evenings, weekend, and holidays depending on department needs.Essential Duties &amp; Responsibilities<ul><li>Directly supervise the activities of all Full-time, Part-time and per diem staff which include Patient Access Representatives/Coordinators primarily responsible for the Patient Registration function but also includes scheduling, check-out and order entry</li><li>Implement and maintain registration standards, policies and procedures in conjunction with the &nbsp;Operations Manager and Administrator Director ; continuously identify areas in need of policy development and to appropriately raise and address issues needing clarification</li><li>Act as a resource and role model to staff, and provide an expert knowledge base</li><li>Act as a liaison between assigned departments, Registration, and Patient Accounts; ensure the smooth and efficient patient and work flow to balance the needs of both the clinical department and Registration and report any relevant issues to management; work closely with the Medical director, operations manager and Administrative Director &nbsp;of the Pediatric &nbsp;department .</li><li>Ensure all appropriate staff are updated of all new information and changes within the assigned clinical departments</li><li>Address issues and problems as they arise</li><li>Plan, coordinate, and lead regular staff meetings with Patient Access Representatives/Coordinators as needed</li><li>Participate in the planning, coordination, and delivery of all Registration training including new staff training, re-training for existing staff, on-going continuous improvement in skill development and&nbsp; training for all registration staff and any other staff performing a registration function</li><li>Provide “hands on”/on-the-job training to fully develop registration and customer service skills and maximize potential of staff</li><li>Assist in the facilitation the completion and&nbsp; continuous updates of the Registration Policy &amp; Procedure manual and all related tools to improve and enhance PAR’s &amp; PAC’s &nbsp;access of up to date, practical, user-friendly written information and on-line resources</li><li>In conjunction with Human Resources Department and manager, interview and select Clerical Associate staff and fully participate in staff retention efforts</li><li>Evaluate the performance of staff providing constructive feedback for professional growth and development; write and review performance appraisal in a timely manner; participate in corrective action processes for Registration staff as needed</li><li>Oversee the daily quality review of the HSN Special Circumstance application for completion , AOB’s , UDS, and the information entered in EPIC prior to forwarding to Patient Accounts and Medical records; &nbsp;track outcomes to identify staff and Department areas for improvements and areas for re-training (this has changed) no longer use encounter forms</li><li>The ability to maintain Templates</li><li>Maintain cash handling in accordance with department and health center policies and procedures</li><li>Identify, track and report on various measures to continuously improve performance of Patient Access Representatives/Coordinators, including the delivery of quality patient service and other outcomes</li><li>Perform the responsibilities of the Patient Access Representative/Coordinator as needed; assures shifts have adequate staff coverage</li><li>Assure the staff equipment (printers, faxes, phones, POS machines, computers) are in good working order, are kept supplied with cartridges, paper, etc. as needed; collaborate effectively with Purchasing, Facilities, MIS, and other departments in obtaining needed parts, repairs, and maintenance</li><li>Coordinate the ordering, inventory, and distribution of supplies for Registration staff in assigned clinical areas</li><li>Coordinate and Facilitate with all staff with respect to insurances and the verification process and all online eligibility resources available at the health for efficient patient flow in the following manners; performing the pre-verification process and updating EPIC with correct information prior to the patient presenting for their appointment. Included but not limited to all new departments in Pediatrics.</li><li>Check’s DAR dailyfor Behavioral Health &amp; Nutrition encountersto be certain they are check out to the appropriate insurance for completion</li></ul>EDUCATION:<ul><li>High School graduate or equivalent</li></ul>EXPERIENCE: <ul><li>Minimum of 3 to 5 years supervisory experience</li><li>Knowledge of managed care, the various insurance plans, registration practices and protocols strongly needed</li><li>Understanding of and experience with NeighborHealth' systems, processes, policies and procedures a plus</li><li>Minimum of 3 to 5 years work experience in a health care or customer service environment</li></ul>SKILLS/ABILITIES:<ul><li>Strong leadership, initiative, and supervisory skills</li><li>Exceptional customer service and problem solving skills&nbsp;</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational and time management skills</li><li>Awareness and appreciation of the continuous improvement processes</li><li>Strong computer skills</li><li>Awareness of state of the art technology to solve operational issues</li><li>Analytical skills necessary to review reports and identify trends/issues</li><li>Demonstrates ability to work in a fast paced environment performing multiple tasks simultaneously</li></ul>PAY RANGE: $54,080 up to $ 81,120 depending on experienceEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Supervisor, Patient Registration

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description As the Associate Director of IT Operations and Information Security, you will lead the comprehensive collaboration, design, development, and implementation of enterprise infrastructure and information security architecture, solutions, and policies, while also overseeing the day-to-day IT operations. This role focuses on ensuring the security, stability, and usability of Harvard Kennedy School's technical infrastructure and data assets. &nbsp;The role requires strong technical proficiency, people and priority management, stakeholder engagement, and the ability to deliver secure and scalable technology solutions that align with the school’s mission, priorities and compliance requirements.This position ensures the reliable, secure, and forward-looking operation of HKS's technology infrastructure and information security posture. The Associate Director is expected to manage daily operations, lead and support technical staff, recommend, prioritize and plan work, develop and maintain documentation, respond to and resolve escalations, and work directly with business stakeholders to align technology with institutional needs. This position combines technical expertise, operational oversight, and strategic vision in delivering a secure, efficient, and compliant computing environment.The Associate Director will oversee core technology and security operations, manage staff, and serve as a liaison between technical teams and business stakeholders. Responsibilities include:<ul><li>Lead the development and execution of a proactive, robust security and IT operations program to safeguard the school’s infrastructure, systems, and sensitive data.</li><li>Manage and mentor the IT operations and Information security team-delegating work, resolving issues, and managing escalations to ensure high system performance and service reliability.</li><li>Oversee and contribute to the design, build, configuration, and documentation of IT infrastructure, ensuring stability, scalability, integration, and ongoing operational excellence.</li><li>Provide strategic oversight of the school’s information security program, managing the Security Officer while maintaining subject matter expertise and the ability to engage directly in hands-on support, policy compliance, and incident response as needed. Ensure alignment with institutional policies, regulatory requirements, and industry best practices, while identifying opportunities for continuous improvement.</li><li>Direct security operations, including threat mitigation, incident response, vulnerability management, risk assessments, and compliance audits.</li><li>Maintain and optimize critical monitoring and alerting systems to ensure visibility into both IT operations and cybersecurity posture.</li><li>Lead research, evaluation, and adoption of secure and modern IT solutions, advocating for innovative technologies, architectures, and practices that support academic, research, and operational goals.</li><li>Partner with academic leadership, faculty, and researchers to identify and support secure, scalable solutions for research computing needs and evaluate emerging technologies for academic and operational impact.</li><li>Act as a trusted advisor to faculty, staff, fellows, and students on information security and technology matters, providing education, consultation, and support.</li><li>Collaborate with key stakeholders to shape and evolve IT strategy and roadmaps, aligning solutions with business needs and identifying opportunities for innovation and transformation.\</li><li>Ensure robust identity and access management, data protection, endpoint security, and network security processes are in place and continuously improved.</li><li>Develop, maintain, and communicate up-to-date documentation, including technical procedures, security standards, and inventories of critical systems and high-risk data.</li><li>Promote a culture of secure computing across the organization by establishing, modeling, and disseminating best practices in cybersecurity.</li><li>Stay current on emerging threats, regulatory requirements, and technology trends to anticipate future risks and inform strategic planning.</li><li>Contribute to IT governance processes, including budget development, staffing plans, and long-term infrastructure and security planning.</li><li>Collaborate with colleagues across Harvard and Higher Education.&nbsp;</li></ul> 
Working Conditions:<ul><li>Work is performed in an office setting</li></ul> Qualifications Basic Qualifications:<ul><li>Minimum of seven years’ post-secondary education or relevant work experience</li><li>Supervisory Experience</li></ul> 
Additional Qualifications and Skills:<ul><li>7+ years of relevant IT experience, including leadership in infrastructure and information security roles.</li><li>2+ years of direct management or team lead experience in a technical environment.</li><li>Hands-on experience with Windows Server, Active Directory, network services, and cloud platforms.</li><li>Demonstrated experience managing and securing complex IT environments.</li><li>Strong understanding of cybersecurity frameworks and best practices.</li><li>Experience with risk assessment, business continuity, and disaster recovery planning.</li><li>Excellent written and verbal communication skills, including stakeholder and executive engagement.</li><li>Ability to develop and maintain clear technical documentation and policy guidance. 
&nbsp;</li></ul>Preferred:<ul><li>Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field or equivalent experience required.&nbsp;</li><li>Proven ability to manage multiple priorities in a dynamic environment.</li><li>Strong business acumen with a service-oriented approach to IT management.</li><li>Demonstrated expertise in IT infrastructure systems within an enterprise environment.</li><li>Knowledge of information security concepts, standards, and tools, with certifications such as CISSP, CISA, CISM, or GIAC.</li><li>Experience leading technical teams, designing solutions, managing workload, and delegating work.</li><li>Strong communication skills, with the ability to act as a trusted advisor and collaborate effectively.</li><li>Experience with cloud infrastructure and services, preferably Azure and AWS.</li><li>Proficiency in scripting languages such as Python, Bash/shell, Perl, or PowerShell.</li><li>Familiarity with system monitoring tools, version control systems, and secure software design principles.</li><li>Ability to work collaboratively in an agile environment and support enterprise UNIX/Linux infrastructure.</li><li>Willingness to work outside of normal business hours and during off-hours for time-sensitive issues.</li><li>Familiarity with academic environments and public sector values is a plus.</li></ul> 
Certificates and Licenses:<ul><li>Completion of Harvard IT Academy Information Security Foundations course (or external equivalent) preferred</li><li>IT Security Certification preferred; e.g., CISSP, CISA/CISM, and/or GIAC</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li></ul>#LI-ES2Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Harvard University FAS Human Resources

Associate Director, IT Operations and Information Security

Company Description By working at Harvard University,&nbsp;you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description The Harvard Art Museums seeks a facilities management professional to lead the team responsible for the care and management of its buildings, including a state-of-the-art museum that welcomes visitors seven days a week.&nbsp; We seek applicants who are strategic problem solvers, are resourceful, enjoy collaborating with colleagues from a variety of disciplines, can see the big picture as well as the details, and are excited about cultural properties. 
 
The Director of Facilities Planning and Management is responsible for the overall operation of the Facilities department in support of the mission of the Harvard Art Museums and Harvard University. The Harvard Art Museums include a portfolio of multiple sites, three of which are Harvard-owned properties in Harvard Square, Cambridge, and the fourth a leased space in Somerville. The four spaces total an overall square footage of 325,000, the largest being the principal site at 32 Quincy Street, Cambridge, a LEED Gold certified building.Duties and Responsibilities:<ul><li>Directs operations relating to facilities management to the benefit of the mission and goals of the Harvard Art Museums. Ensures that all venues are well-maintained, safe, secure and efficiently managed.</li><li>Develops an in-depth knowledge of the facilities in the portfolio, particularly with respect to complex features including glass, lighting and shade systems, HVAC systems and interior and exterior materials.</li><li>Partnering with the Deputy Director, sets short- and long-range goals and priorities for facilities management. Provides proactive recommendations in long-range strategic planning for preventative maintenance and service, as well as future projects.</li><li>Both directly and with Facilities Managers, manages and deploys a workforce of approximately 20, including direct reports and 3rd party university and commercial vendors.</li><li>Develops and sustains close and critical working relationship with Safety &amp; Security and Visitor Services departments. Actively participates as a member of the Museums Management Team (MMT), Emergency Management Team (LEMT), Internal Operations Team.</li><li>Initiates and maintains effective communication with colleagues in other museum departments. Communicates and/or collaborates, as indicated, in planning, setting timelines, and monitoring impact on other operations.</li><li>Prepares and manages the Facilities Department budget, including capital projects budgets and operations and maintenance budget. Works closely with the Director of Finance and the Finance Department staff to set and monitor budgets, assess and implement the project and vendor bid processes, and generally operate within sound financial practices and in alignment with Harvard University procedures and policies.</li><li>Oversees the planning, budgeting, bidding, and approval processes, for all construction projects and environmental health and safety and sustainability initiatives. Oversees and participates in the selection of contractors; develops contracts in accordance with Harvard University and museums policies.</li><li>Collaborates with colleagues in the Director’s Office, Curatorial, Collections Management and other divisions and departments in the development of budgets for exhibitions.</li><li>Drives projects to successful completion. Monitors timetables and progress. Engages with staff and contractors to resolve problems and achieve goals.</li><li>Ensures that all facilities-related work is performed safely and in compliance with all applicable safety and environmental regulations.</li><li>Seeks opportunities to develop, improve, and implement protocols and work processes to ensure maximum productivity and efficient delivery of services.</li><li>Oversees capital projects; establishes and maintains 5-year capital projects system (CAPS).</li><li>Responsible for Museums’ participation in University-wide resiliency planning and energy reduction measures.</li><li>Develops University contacts and relationships and leverages resources accordingly; represents the Museums on University-wide committees and activities.</li></ul> 
Physical Requirements: Must be able to frequently walk up and down stairs, ladders, and scaffolding and be on your feet for extended periods of time. Able to push and pull, bend stoop, kneel. Must be able to lift in excess of 50 lbs. and assist others to do the same. Qualifications Candidates MUST meet the following basic qualifications to be considered for this role:BA/BS or equivalent experience in facilities management; minimum of 10 years of facilities experience with progressive responsibility managing teams in multiple aspects of large and complex facilities and capital projects of $ 2- 5M. 
&nbsp; 
Additional Qualifications and Skills:Knowledge of issues related to museum management highly desirable; experience with leading and managing long-range physical planning; experience managing departmental and project specific budgets; strong background and education in museum quality M.E.P. systems design and operations; experienced manager with a solid background in staff supervision and development; excellent communicator with the ability to diplomatically build consensus among various constituents with diverse interests and with a strong customer service focus; demonstrated experience in developing and maintaining constructive work relationships with colleagues; ability to work independently with minimal supervision. Experience with facilities with collections and a public-facing dimension preferred. Additional Information <ul><li>Standard Hours/Schedule:&nbsp;35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Criminal, Identity.&nbsp;Harvard University requires pre-employment reference and background screening.</li><li>Other Information:&nbsp;The Harvard Art Museums are comprised of three museums, the Fogg Art Museum, Busch-Reisinger Museum and Arthur M. Sackler Museum.&nbsp; The collections of the Harvard Art Museums number over 260,000 works of art in a wide range of media which are actively used for exhibition and various teaching opportunities for both the university and the public. The museums are open to the university and the public seven days a week and also host a number of programs and events in the evenings. 
 
The Emergency Status Designation of this position is Critical Operations Personnel: A position that has been designated as critical because its responsibilities include non-deferrable services that must be performed despite an emergency closure or curtailment. 
 
This position has a 3-month orientation and review period.&nbsp;</li></ul>#LI-CS1&nbsp;Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 060. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Director of Facilities Planning and Management

Company Description By working at Harvard University,&nbsp;you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description Engineering &amp; Utilities (E&amp;U) operates and manages Harvard’s energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as a 24/7 facilities-related call, alarm monitoring, and dispatch center, and provides engineering and technical services.&nbsp;This position is responsible for the safe and efficient operation and supervision of the University’s medium and low voltage electric distribution system and the nine associated primary switching stations. This includes maintenance and operations, safety, performance, contracting, and environmental compliance. &nbsp;This position also participates in initiatives to strengthen institutional collaboration and efficiency, and provides support for special projects.Job Responsibilities:<ul><li>Directly responsible for the operations, maintenance, safety, environmental compliance and desired operational performance associated with E&amp;F’s underground medium voltage microgrid (13,800 volt) and electric distribution infrastructure as well as associated low voltage equipment. Total scope includes 9 switching stations interconnected with local utility, over 300 underground electric manholes, and over 270 individually metered delivery locations to campus buildings and vaults.</li><li>Directly supervises utility distribution staff (unionized trade workforce). Provides leadership to and supervision of all assigned staff; responsible for ongoing training, mentoring, hiring, and development planning for staff, in a union environment. &nbsp;Supervises to and ensures compliance with union contracts, University procedures and policies, and regulations.</li><li>Responsible and accountable for the regulatory compliance of the electric distribution system and the Spill Prevention Control and Countermeasure program regarding liquid transformers as well as compliance with any internal policies, procedures, or initiatives/directives. Directly responsible for managing all compliance issues (federal, state, local, other).</li><li>Responsible for participation in emergency management and response (e.g. planning, training, simulation, activation, and actual response), including advanced training and drills as required. &nbsp;Responsible for on-the-job training of staff in safety and environmental practices and procedures necessary for job performance. &nbsp;</li><li>Responsible for managing unscheduled, emergency repairs to or restoration of university owned electric systems, and managing outside contractors to ensure safe and proper coordination of daily operations, maintenance, and construction activities. &nbsp;</li><li>Ensures workforce compliance with all applicable federal, state, and local regulations (e.g. environmental, workplace safety, OSHA, ADA requirements, etc.). &nbsp;</li><li>Partners with others across Campus Services groups, customers, and the University community at large to achieve optimal delivery of E&amp;U services and efficient use of resources. &nbsp;Demonstrates and promotes the mission, vision, and values of the organization; providing stewardship, strategies, and services that create an excellent customer experience. &nbsp;Acts in the University’s best interest at all times. &nbsp;As a Harvard University representative, exhibits appropriate professional conduct at all times such that harmonious business relationships are developed and maintained. &nbsp;</li><li>Oversee and monitor service provider/vendor performance under all operating agreements or contracts and ensure compliance with all contractual provisions of such service/operating agreements or contracts. &nbsp;Notify service providers/vendors immediately upon discovery of any contractual shortcomings and develop and execute corrective action plan.&nbsp;</li><li>Utilizes the Campus Services asset management system as a management tool to monitor and manage maintenance work and operational tasks; and to generate automated reports. Coordinates the development and maintenance of an accurate and detailed inventory of all physical assets, including energy and utility distribution infrastructure and production. Responsible for the proper and effective utilization of this system. &nbsp;&nbsp;</li><li>Perform special assignments/projects as directed. Participates in planning, design and construction processes associated with capital projects and is responsible for integration of completed projects into plant operations.</li><li>Leads and/or provides support for special projects (short and long-range), initiatives, and tasks as assigned.</li></ul>Physical Requirements:<ul><li>Must be physically fit and mentally alert at all times. &nbsp;</li><li>Required to wear personal protective equipment where necessary, including respiratory protection equipment (negative pressure or equivalent) and other equipment up to the level of Self Contained Breathing Apparatus (SCBA). &nbsp;</li><li>Must be able to enter various types of buildings, industrial plants, and/or construction sites and access non-handicap accessible work spaces/areas. &nbsp;&nbsp;</li><li>Must be able to utilize ladders, scaffolds, high-lifts, and enter/work in confined spaces. &nbsp;</li><li>Must be able to frequently walk up and down stairs, ladders, etc. on an on-going basis, in an industrial plant setting, ascending and descending up to 200 feet in total vertical elevation changes at one time. &nbsp;</li><li>Will be required to participate in Hearing Conservation and medical surveillance programs. &nbsp;</li><li>Must be capable of lifting and carrying objects weighing up to 65 pounds.</li></ul>Work Format: This is an on-campus position (not hybrid or remote) based in Cambridge, Massachusetts. &nbsp;Work location is responsive and subject to change based on business needs.Emergency Status Designation: Critical Operations Personnel (required to provide on-site support during emergency situations as determined by management). 
&nbsp; Qualifications Basic Qualifications:<ul><li>Must have at least ten years’ experience in electric operations and maintenance as well as progressive supervisory experience associated with an industrial/campus/utility environment. &nbsp;</li><li>In-depth knowledge of and direct experience in electric distribution facilities (including code requirements, testing standards, regulatory requirements, and environmental compliance) required.&nbsp;</li><li>Must have strong organizational, interpersonal, and management skills. &nbsp;</li><li>Must have experience working in a customer-oriented business, the ability to work well as a team member, and the ability to communicate effectively in both verbally and in writing.</li></ul>Technology Skills Required: Must have computer skills including word-processing, electronic mail, database, and spreadsheet. Required to utilize management information systems and asset/work management systems (Maximo).Driver Designation: Valid State driver’s license required. &nbsp;Driving history must meet University Campus Services standards. Must provide his/her personal vehicle to travel on and off campus. &nbsp;Special Requirements: &nbsp;May be required to work emergency coverage (nights, weekend, etc.) as needed. 
Certificates and Licenses:<ul><li>Valid State driver’s license&nbsp;</li></ul> Additional Information <ul><li>Standard Hours/Schedule:40 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening:Criminal,DMV,DOT Physical,Drug Testing,Education,Employment,Identity,License/Cert. </li><li>Other Information:The health of our workforce is a priority for Harvard University. &nbsp;With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.</li></ul>Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Electric Distribution Supervisor

<h3>Job Description:</h3>In Wealth Cash Solutions Personal Cards, we are embarking on a multi-year journey to improve our debit card program – including enhancing our ability to service customers over our live channels, improving the digital experiences (web and mobile), and optimizing our vendor partnership structure. A significant component of this initiative is to oversee and manage day-to-day operations across all products. The team is searching for an operations manager that can oversee the future state operating model.<ul><li>Analyze all reporting capabilities and draft strategy to leverage modern on demand reporting. </li><li>Management of Operations Playbook to ensure controls for handling day-to-day business operations are being met. This includes P&amp;P’s around daily reports including settlement, unreconciled charges, inventory levels, misc. fees, etc.</li><li>Document business requirements of product control settings on processor platform.</li><li>Act as liaison between Treasury accounting. Help reconcile accounting breaks.</li><li>Help drive reconciliation of issue resolution including reporting, chargeback status, exception items that impact settlement, or interchange reconciliation.</li><li>Lead/manage monthly business processes such as revenue/expense reviews, fraud and unusual charges review and tracking. Identify any discrepancies to escalate and correct through the proper channels.</li><li>Define processes/KPI standards to oversee/manage day-to-day operations across all products, engaging with Fidelity’s current program management.</li><li>Establish standards for exceptions reporting/processing and management of settlement &amp; reconciliation.</li><li>Handle daily exceptions reporting and processing.</li><li>Assist with escalated issues, questions and be a source of leadership to debit operations managers.</li><li>Work alongside legal and compliance teams to ensure the debit card products comply with all relevant regulations and industry standards​</li></ul>The Expertise and Skills You Bring <ul><li>Bachelor’s degree in Business Administration, Finance, or a related field. </li><li>Minimum of 5-7 years of experience, with strong preference for prior work experience involving debit or credit card operations at a bank or asset manager.</li><li>Proven track record of managing business operations and day to day processes.</li><li>Strong understanding of debit or credit card products, market dynamics, and regulatory requirements</li><li>Excellent project management, organizational, and problem-solving skills</li><li>Effective communication and ability to collaborate with cross-functional teams and stakeholders.</li></ul>The TeamFidelity’s Cash Solutions domain has critical building blocks for our customers. Our vision is to expand the role Fidelity can play for our customers in this critical area of their finances, by offering innovative capabilities to serve the spending and saving needs of new and existing customers.<h3>Certifications:</h3><h3>Category:</h3>OperationsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior Operations Manager, Debit Cards

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.At Bristol Myers Squibb we are reimagining the future of cell therapy. With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure. If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there’s no better place than here at BMS with our Cell Therapy team.This Operations Associate, Cell Therapy Supply Chain role is responsible to perform Supply Chain operations in direct support to the manufacture of Cell Therapy products. These operations may include:<ul><li>Final storage of finished Cell Therapy drug product into cryogenic storage</li><li>Receipt and processing of incoming patients’ apheresis material</li><li>Packaging of finished drug product into cryogenic shipper for shipment to patient</li><li>Performance of material cleaning and kitting operations to ensure continuous supply of raw materials and consumables to support the manufacture of Cell Therapy products</li><li>Execution of warehouse activities including goods receipt, raw material put-away, and material disposal</li></ul>The scope of the role is for Supply Chain night shift operations in support of commercial and clinical products manufactured at the Devens, MA Cell Therapy Facility.Shifts Available:A2, 6pm – 6am, rotational shift including holidays and weekendsResponsibilities:Responsibilities may include, but are not limited to the following:General Work Activities<ul><li>Maintain a safe work environment and wear appropriate personal protective equipment (PPE)</li><li>Deliver the right material, to the right location, at the right time while adhering to good manufacturing practices and standard operating procedures.&nbsp; The ability to recognize deviation from accepted practice is required.</li><li>Perform routine Material Operations activities across the Cell Therapy Facility including cleaning and replenishment of materials, kit building, inventory cycle counting, and warehouse activities.<ul><li>Perform activities to directly support the manufacture of commercial and clinical Cell Therapy products:</li><li>Final storage of finished Cell Therapy drug product into cryogenic storage</li><li>Receipt and processing of incoming patients’ apheresis material</li><li>Packaging of finished drug product into cryogenic shipper for shipment to patient</li></ul></li></ul>Documentation<ul><li>Complete CGMP forms and/or paper/electronic batch records</li><li>Perform SAP transactions as required and per SOP to build kits, replenish materials, cycle count inventory, and transfer material between bin locations</li><li>General understanding of working with controlled documentation in a Document Management System</li><li>Review incoming material paperwork for incoming patient material (apheresis) receipt</li><li>Use good documentation practices (GDocP) for all activities</li><li>Demonstration and general understanding of the concept and importance of Chain of Identity (COI)</li></ul>Collaborate &amp; Partner<ul><li>Interact effectively with Materials Operations Staff, Quality Control, Quality Assurance and Manufacturing.&nbsp; </li><li>Collaborate with cross-functional employees &amp; department managers to solve work-related problems and perform run-the-business activities </li><li>Support the event escalation and triage process as it relates to deviations &amp; CAPAs</li></ul>Work Requirements<ul><li>Shift is 12hr (6PM – 6AM); Panama schedule to cover 24-7-365 operations</li><li>Operate in a commercial CGMP multi-product environment</li><li>Job requires standing and walking within and between grade classified suites</li><li>Expectation of approximately 90% of time is spent in the operations space where the work is executed</li><li>Don Personal Protective Equipment (PPE) and specialized gowning as required by procedures &amp; signage.&nbsp; May work with hazardous material requiring additional PPE including respiratory protection (employee must be physically capable to wear a respirator)</li><li>Must be able to follow all controlled gowning requirements for entrance to suites with various grade level classifications (Grade 8 and CNC)</li></ul>Knowledge and Skills:<ul><li>Proficiency in MS Office applications</li><li>Strong written and verbal communication skills</li><li>Demonstrated experience to communicate problem statements and escalate concerns</li><li>ERP experience; preferably in SAP Extended Warehouse Management (EWM) transactions</li><li>Proven experience in triage of events and execution of deviations, CAPA, and other workflows in the Quality Management System (QMS); preferably in Infinity</li><li>Prior experience in kitting and delivery of raw materials and consumables to Manufacturing</li><li>Prior experience in handling of cold chain biological materials; prior experience with cryogenic storage (LN2) is preferred</li><li>Experience with health authorities (i.e., FDA) for audit support</li><li>Experience and familiarity with electronic systems including SAP, and manufacturing execution systems (MES) including Syncade and DeltaV</li><li>Safety and Quality mindset; proven ability to build a culture around these values and to communicate critical information clearly and in a timely manner to team and to manager as needed</li><li>Familiarity working in operational suites with various grade level classifications</li></ul>Basic Requirements:<ul><li>High school Diploma / GED.&nbsp; Additional post-secondary education resulting in an Associate’s or Bachelor’s Degree in a relevant discipline is preferred</li><li>An equivalent combination of education, experience and training may substitute</li><li>Preferred but not required:&nbsp; Certification in CPIM, CSCP, and/or CLTD</li><li>Minimum 2+ years of CGMP commercial biotechnology experience; Cell Therapy experience is preferred</li></ul>The starting compensation for this job&nbsp;is a range from $ 64,080 - $77,700, plus incentive cash and stock opportunities (based on eligibility).The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.Final, individual compensation will be decided&nbsp;based on demonstrated&nbsp;experience.&nbsp;Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>.Benefit&nbsp;offerings&nbsp;are subject to the terms and conditions of the applicable plans then in effect&nbsp;and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support&nbsp;such as&nbsp;the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.&nbsp;Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.&nbsp;Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.BMSCART#LI-ONSITEGPS_2025If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Operations Associate, Cell Therapy Supply Chain in Devens, MA

<h3>Job Description:</h3>The RoleAs a Senior Manager in Asset Management’s Treasurers Office, you will play a key role in the oversight of the funds financial statement process and Sarbanes Oxley (SOX) Compliance programs. The role includes; monitoring and analysis of product changes that result in changes to disclosures in the financial statements; regulatory updates and summarization of impacts; and interacting with senior levels of management at key business partners including fund service providers.The Expertise and Skills You Bring<ul><li>Bachelor's degree in accounting or related field.</li><li>Minimum 6+ years industry or equivalent experience.</li><li>4+ years mutual fund accounting, financial reporting, public accounting or related financial experience.</li><li>MBA/CPA a plus.</li><li>Advanced knowledge of the mutual fund business, investment types and alternative investment products.</li><li>Strong technical accounting and regulatory knowledge, including SOX 404.</li><li>Excellent organizational and problem-solving skills and attention to detail and dedication to accuracy.</li><li>Excellent communication skills and ability to summarize and present sophisticated financial data in clear, organized, concise manner.</li><li>Ability to partner with all levels as well as exercise discretion.</li><li>Ability to work independently as well as in a team environment.</li><li>Advanced MS Excel skills and proficiency in MS Word as well as industry research tools.</li></ul>The TeamThe Asset Management Treasurers Office provides fiduciary oversight of Fidelity’s funds, shareholder activity, and service providers. We use industry knowledge, technical experience, and our responsibility as fiduciaries to set and monitor adherence to fund policies, and we support the Funds’ Boards of Trustees in fulfilling their responsibilities to the Fidelity Mutual Funds. In addition to overseeing Fidelity’s existing products, we also actively support Asset Management’s efforts to expand investment capabilities by ensuring appropriate oversight is in place for new products prior to implementation.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to roles listed as Remote or Onsite.<h3>Certifications:</h3><h3>Category:</h3>Investment OperationsFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Asset Management Treasurers Office, Financial Statement and SOX Oversight

<h3>Technical Operator, HTS Managed Events </h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Technical Operator to work in Fidelity’s Enterprise Infrastructure Group in Boston, MA.Technical Operator This unique position will provide multi-purpose room operation for events held locally at the 245 Summer Street, Boston. This position will support the High Touch Services Managed Events team and will work directly with the larger team to support both local and virtual events. There are 4 physical multi-purpose rooms at this location, each with control rooms containing audio and video mixers, camara controllers, and full room systems to operate the room. The position is expected to review scheduled events, coordinate with the virtual team, attend planning meetings, secure and ultimately be accessible throughout the live event. The position requires pre-production calls, reviews and testing, and confirmation of meeting details. The position will provide the Managed Event team with a direct contact to handle the technical support of the physical MPRs in Boston. <h3>The Team</h3> This position will work with Fidelity’s High Touch Services team, specifically within the Managed Events team. The High Touch Services team is a small versatile technical team of @40-50 associates. The Managed Events team consists of 15 associates that work across High Touch Services to provide Live and Virtual Event Production, Board Support, Company Meeting Support, Client Sales Engagements, and Customized Technology Solutions. <h3>The Expertise You Have</h3> <ul> <li>3+ years of live event, audio visual, or technical support role. </li><li>A communication leader. </li><li>An organizational professional. </li></ul> <h3>The Skills You Bring</h3> <ul> <li>Operations of Video and Audio mixers, camera control, A/V routing. </li><li>Video conferencing knowledge (Zoom preferable) </li><li>Coordination/Production of Live Meeting/Event </li><li>Deep technology knowledge and interests </li><li>PC support knowledge </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Providing the expertise to ensure Live Events are performed perfectly. </li><li>Physical availability to support 245 Summer Street location. </li><li>Continuously evaluating and innovating with the aim to make the MPRs a “World Class” experience. </li></ul>

Fidelity TalentSource

Operations Technologist

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Contracts Manager to work in Boston, MA or Merrimack, NH. The Role The Contract Manager provides industry specific expertise and strategic and tactical direction in the development, negotiation, management and administration of complex contract negotiations and supplier relationships. The Contract Manager will lead the process of analyzing contract issues to identifying and eliminating risks and optimizing value to Fidelity. The Contract Manager works independently on both standard and non-standard contracts. The Expertise and Skills You Bring <ul> <li>Bachelor’s degree, JD Preferred </li><li>Construction and/or real estate contract experience preferred </li><li>3+ years of purchasing related experience, including contract negotiations and administration </li><li>Proactive management of multiple Supplier relationships and ability to work well under pressure </li><li>Strong written, verbal and interpersonal communication skills </li><li>Proven track record of strong collaboration and teamwork </li><li>Strong negotiation skills and knowledge of business terms and conditions </li><li>Ability to assess risk and translate business requirements to viable business solutions </li><li>Commitment to drive quality and process improvements </li><li>Excellent project management skills </li><li>Strong customer focus and collaboration/teamwork skills </li></ul> How Your Work Impacts the Organization <ul> <li>Recommend improvement opportunities and propose modifications to Fidelity contract templates. </li><li>Work with suppliers and business personnel to: identify, research and resolve purchasing related issues; develop corrective action programs; and monitor progress and find opportunities for improvement and growth. </li><li>Meet regularly with sourcing counterparts for assigned commodities to ensure overall alignment. </li><li>Provide incremental support to sourcing teams for execution of strategies within the commodity plans </li></ul> Dynamic Working – Post Pandemic Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Contracts Manager

<h3>Job Description:</h3>The RoleDo you want to make a difference in our customers’ lives and be part of a highly collaborative, cross-functional team committed to improving the value of our services within Fidelity Brokerage Operations &amp; Technology (FBOT)?As a leader with our Corporate Actions Team, you will have operational oversight of all announcement and reconciliation processes associated with corporate actions and income payments for the Fidelity Agency Lending business. We need a strategic thinker capable of staying abreast of corporate actions industry related trends and changes.The Expertise and Skills You Bring<ul><li>5+ years of Brokerage Operations experience required.</li><li>Demonstrated ability to lead, coach and mentor a team of associates to their full potential</li><li>Operational experience supporting international processing required.</li><li>Perform daily reconciliation of corporate action events with custodians and brokers, ensuring all data is correctly captured and discrepancies are resolved. </li><li>Experience supporting international stock lending preferred.</li><li>Act as an intermediary between banks and borrowers focusing on the importance of timely and accurate communication.</li><li>Manage expiration date events (and relevant liabilities) along with reconciliation of new entitlements for a variety of regionally specific corporate actions.</li><li>Event and instruction management in proprietary Fidelity applications.</li><li>Accountable for key talent management processes including hiring, on boarding, goal setting, performance evaluations and other career development activities for a team.</li><li>Excellent interpersonal skills with the ability to collaborate, empower and communicate effectively and assertively with internal and external stakeholders.</li><li>Ability to adjust team/departmental priorities to support changing needs.</li><li>Participation as a key stakeholder in prioritization of enhancements and new releases of core functional systems.</li><li>Track record of end-to-end process improvement delivering tangible business results.</li><li>Series 99 or 7 required.</li></ul>The compensation listed in this job posting is not accurate and is an automated statement. We have a very robust package base, bonus and more for the right candidate. Please do not let compensation deter you from exploring this amazing opportunity!Note: Fidelity will not provide immigration sponsorship for this position.The TeamThis dynamic team is a part of FBOT within the Operations &amp; Services Group (OSG), Asset Servicing division. The OSG team is responsible for the accurate and timely announcement and processing of Domestic and International Corporate Action and Income events in a high energy and fast-paced team environment. The team is responsible for supporting the Agency Lending business.The base salary range for this position is $79,000-$128,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3>Series 99 - FINRA<h3>Category:</h3>Brokerage Operations

26 Procurement / Operations Jobs in Massachusetts