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Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Graduate School of Education?The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: <a href="https://www.gse.harvard.edu" target="_blank">www.gse.harvard.edu</a>. Job Description Job Summary: Oversee comprehensive pre post-award grant administration. Provide consultation and recommendations for the use of financial resources to faculty and staff. 
&nbsp;Job-Specific Responsibilities: <ul><li>Oversees and manages the emerging research security program for HGSE, serving as the school’s Research Security Administrator with the lead role in directing, collaborating, and connecting across multiple offices and roles to ensure HGSE executes and remains in compliance with Harvard’s Research Security policy and procedures.&nbsp;Will consult with and maintain a dotted-line relationship with the University Research Compliance Officer for activities related to this role.</li><li>Oversees and coordinates all activities of the HGSE Export Controls (EC) program and serving as the school’s Export Control Officer, including communicating school-level information about EC and coordinating or conducting Visual Compliance checks as required on international partners school-wide.&nbsp;Supports faculty and staff in engaging with the HGSE Export Compliance Program as well as international reviews.&nbsp;Aid in the rollout of export control activities at HGSE under the University’s Research Security Program (above).&nbsp;Conduct compliance reviews to ensure that HGSE research and sponsored programs are compliant with applicable export control laws and regulations, sponsor terms and conditions, and University and GSE policy</li><li>Oversees and manages the HGSE outside activities disclosure process, in coordination with relevant staff within the Faculty Affairs, Finance, and Sponsored Projects departments, and the HGSE Designated Institutional Official.&nbsp; This encompasses the disclosure of outside activities and financial conflicts of interest for faculty, researchers, and others required to submit disclosures on an annual and/or ad-hoc basis.&nbsp;</li></ul>This will include:<ul><li>Attaining and maintaining an in-depth understanding of statutory regulations and university/school policies related to financial conflict of interest, outside activities disclosures, effort, and related areas.</li><li>Identification and verification of individuals required to disclose on a rolling basis.</li><li>Coordinating review of disclosures as needed, notably including the primary annual review of faculty disclosures.</li><li>Preparation, review, revision, and dissemination of reports, management plans, policy documents, and guidance as required and appropriate.</li><li>Ensuring all activities above are administered as required in Harvard’s relevant systems of record, including Outside and Activities Interest Reporting (OAIR) system and the Grants Management Application Suite (GMAS)</li><li>As needed, provide training/guidance to disclosers and others on use of the disclosure system.</li><li>Oversee and serve as lead administrator for the HGSE Committee on International Projects and Sites (CIPS), a faculty committee tasked with providing a school review of all international work proposed at HGSE, sponsored or non-sponsored. Incumbent will manage the work of CIPS, facilitate CIPS reviews, ensure communication to faculty about reviews is complete, and maintain documentation of CIPS reviews and meeting minutes.&nbsp; Acts as liaison to University-level offices as needed for certain reviews (e.g., Office for the Vice Provost for Research, University Committee on International Projects and Sites, etc.).&nbsp; Collaborate with the HGSE Office of Sponsored Projects as needed to ensure seamless coordination.</li><li>Manages the HGSE Risk Management program in support of the school’s Risk Officer.&nbsp; This includes annual reporting, coordinating, and facilitating meetings of the school risk committee, coordinating annual risk reviews and/or risk evaluation exercises.</li><li>Oversee foreign talent program reporting/compliance, and compliance with Foreign Gift and Contract Reporting (section 117).</li><li>Oversee the Payment card Industry (PCI) compliance process in collaboration with the school security officer, the Finance Department, and other GSE units.</li><li>Works with HGSE’s Research Integrity Officer (RIO) to gather data relating to research misconduct, including managing cases if they arise and maintaining up-to-date policies.</li><li>Provide guidance on questions relating to international collaborations and activities under sponsored awards.</li><li>Use knowledge of applicable laws and regulations and University/GSE guidelines and policies to provide advice to department customers, and provide a high level of customer service to each party;</li><li>&nbsp;Monitor regulatory changes and participate in working groups as necessary to create and maintain business processes and templates to facilitate compliance</li><li>Other duties as may be assigned</li></ul>Working Conditions: <ul><li>Work is performed in an office setting</li><li>HGSE is currently developing dynamic workplace models which will actively support a combination of on-campus and remote work (within a state in which Harvard is registered to do business) where business and operational needs allow. You and your manager will discuss the best schedule based on your role and operational need. If your role allows for remote work, please note that all remote work must be performed within a state in which Harvard is registered to do business (CA (Only Exempt), CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Please also note that Harvard will withhold each applicable state’s required tax and other withholdings from your paycheck for the time you work there.</li></ul> Qualifications Basic Qualifications: <ul><li>Bachelor’s degree or equivalent work experience required</li><li>Minimum of 7 years’ relevant work experience</li><li>Advanced knowledge of sponsored research regulations</li><li>Any candidate wishing to be considered must supply a cover letter in addition to their resume.&nbsp; Please upload as one document</li></ul> 
Additional Qualifications and Skills: <ul><li>MBA or Masters’ degree in relevant field</li><li>Knowledge of Microsoft Office Suite, advanced Excel skills</li><li>Working knowledge of financial principles, budgeting, financial analysis</li><li>Thorough knowledge of research administration for federal, private, and foundation awards. Previous project leadership experience</li><li>Previous research compliance and/or sponsored awards management experience</li><li>Award negotiation and contract development experience</li><li>Knowledge of Harvard processes and systems preferred</li><li>Strong written and oral communication skills.&nbsp;</li><li>Demonstrated ability to develop strong working relationships&nbsp;&nbsp;</li><li>C.R.A. or other recognized certification.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable): $115,000 - $120,000&nbsp;commensurate with experience</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity and Education</li></ul>Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Associate Director, Compliance and Risk Management

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard School of Dental Medicine?Located in Boston's Longwood Medical Area, Harvard School of Dental Medicine (HSDM) is at the forefront of dental education, research, and patient care. Founded in 1867, HSDM holds the distinction of being the first dental school in the U.S. to be part of a university and its medical school, and the first to confer the DMD degree. Our mission is to foster a community of global leaders in education, research, and clinical innovation dedicated to improving human health by integrating dentistry and medicine. We invite dedicated professionals to join our team and contribute to our rich tradition of excellence and innovation in the dental field. Job Description Job Summary:The Clinical Research Coordinator will independently handle several facets of a significant research project with minimal supervision. Responsibilities include overall project planning and coordination, managing budgets and timelines, ensuring regulatory compliance, assisting with IRB reporting, handling updates to the project website, and setting the agenda for investigator meetings. Additionally, this person will support the investigative team in creating online surveys, collaborate with the project statistician on data management from parent and staff surveys, aid in staff training, and oversee activities at the study sites. The coordinator will also support day-to-day laboratory operations within the Lab, including maintaining equipment readiness, monitoring supply levels, and ensuring adherence to biosafety and laboratory safety standards.Job-Specific Responsibilities: <ul><li>Ensures site compliance with research protocols by reviewing all regulatory requirements to confirm implementation of appropriate methods, practices, and procedures for all research activities</li><li>Prepares and submits documents to Institutional Review Boards (IRBs).</li><li>Participates in preparation and management of research budgets.</li><li>Prepare testing materials and/or lab space for scheduled visits.</li><li>Manages daily operations to ensure clinical trials proceed efficiently and achieve their milestones for study completion</li><li>Works in partnership with researchers to handle tasks related to recruiting, screening, enrolling, and following up with study participants.</li><li>Oversees data management for research projects.</li><li>Supports data entry tasks by accurately inputting information into relevant databases. Ensure the recorded and managed data from participants' visits is properly maintained.</li><li>Conveys and coordinates detailed study needs with the research team, encompassing internal members, external partners, sponsors, monitors, Principal Investigators (PIs), and participants.</li><li>Supports Principal Investigators in conducting study procedures, managing data, and performing analysis as needed.</li><li>Ensures that all testing materials, equipment and supplies needed for the study are in-stock and in good working order.</li><li>Coordinates routine maintenance, calibration, and service of laboratory instruments, equipment, and supplies; ensuring accurate documentation and communication with vendors and Harvard EHS as needed.</li><li>Maintains laboratory operational readiness, including oversight of biosafety practices, chemical inventory, waste disposal procedures, and compliance with Lab standard operating procedures.</li><li>Monitors study materials to ensure compliance with protocols and regulatory standards.</li><li>Assists staff, faculty, and collaborators in producing essential data, figures, or summary information.</li><li>Engages in drafting research proposals, compiling reports, creating presentations, and contributing to publications.</li><li>Maintains excellent responsiveness and communication with the PI, ensuring tasks are completed promptly and on schedule.</li><li>Offers administrative support to research staff, including photocopying, scheduling meetings and rooms, ordering and shipping supplies, among other tasks.</li><li>Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.</li><li>Contributes to the mission and vision of HSDM and models the School’s core values in all facets of the work.&nbsp;</li><li>Performs other related duties as assigned or requested.</li></ul>Working Conditions: <ul><li>Work may be performed in a lab or clinical setting.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li><li>Must be able to lift to 20 pounds at times.&nbsp;</li></ul> 
Physical Requirements: <ul><li>May be required to sit and/or stand for long periods of time.</li><li>This position may require spending time in the clinical/lab areas.</li><li>Occasional overtime may be required.&nbsp;</li></ul> Qualifications Basic Qualifications: Required Qualifications&nbsp;<ul><li>3+ years of related experience in clinical research required; a combination of education and experience may be considered.</li><li>Knowledge of regulations/guidance governing clinical research required.</li><li>Proficiency in Microsoft Office applications and internet applications.</li><li>Ability to perform the essential functions of the position with or without reasonable accommodation.</li><li>Ability to successfully pass a comprehensive background check at hire.</li></ul>Additional Qualifications and Skills: <ul><li>Experience working with Institutional Review Boards for human clinical studies including protocol generation, continuing review, enrollment tracking, and completion of required forms (consent, adverse event, etc.).</li><li>Experience with data entry.</li><li>Experience with participant recruitment.</li><li>Experience with clinical studies involving medical devices, biologics, or drugs is preferred.</li><li>Excellent organizational skills, attention to detail, creativity, and effective communication (oral and written) abilities.</li><li>Strong customer service skills. The coordinator will work with multiple PIs simultaneously with many competing priorities.</li><li>Ability to maintain professionalism and composure when interacting with various stakeholders, including external ones like NIH and funding agencies, as well as internal ones such as Harvard Dental Clinics, faculty, and students.&nbsp;</li><li>Ability to work on and track multiple projects and meet deadlines.&nbsp;</li><li>Ability to handle confidential information with discretion.&nbsp;&nbsp;</li><li>Willingness to work at all levels to accomplish team goals.</li><li>Ability to work with study participants, caregivers, and staff in a clinical/research setting. IACUC and COMS (institutional biosafety committee) experience are also preferred but not required.</li></ul> 
Certificates and Licenses: Additional Information <ul><li>Appointment End Date:&nbsp;One year term position from date of hire with possibility of extension contingent on funding and satisfactory work performance.</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Compensation Range/Rate (including Shift Differential if applicable): </li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education, Criminal<ul> 
 
 
 
&nbsp;</ul></li></ul>Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 055. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Clinical Research Coordinator

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role? The Global AR Digital Product Management team is looking for a talented and driven software Senior Product Manager to lead the transformation of Account Receivable capabilities for the Core Card Platforms and help us build our next generation of technology assets.The role will lead Product Discovery, understanding the ‘who’, ‘why’, ‘what’ in collaboration with a multitude of cross functional product and engineering stakeholders to define requirements, and write features with clear &amp; measurable acceptance criteria. We are looking for someone with great business acumen, a love of technology, and product management skills.&nbsp;You will be working with our US Consumer and Small business markets, to understand and support the definition and documentation of the Roadmap, Product Vision, mapping user stories to the needs of the business and ensuring product delivery meets the business need. &nbsp;You will work with one or more scrum teams, align with other Product Owners/Managers, Delivery Managers, Solution Architects and Engineers across the globe to refine the features, prioritize the backlog, and collaborate to deliver on Global Accounts Receivable initiatives.Specifically for this role:<ul><li>Candidate will be working with multiple scrum teams</li><li>The candidate will be in Phoenix and should be able to work in person 3 days per week.</li><li>The candidate will be working on the Classic Accounts Receivable platform and will be the primary owner of the Florida remediation tool.</li><li>These platforms run in multiple technology stack including Mainframe, Oracle, and Cloud</li><li>Must be a quick learner, able to understand complex functionality including multiple system interactions</li><li>Must be able to collaborate with multiple stakeholders, product and engineers located in other regions particularly New York, Phoenix, India and Manila</li></ul>Key Responsibilities:<ul><li>Translate complex business objectives into functional and non-functional features, working closely with engineering to provide the information required for those teams to successfully deliver software products</li><li>Ensure what the team builds is aligned with what is needed to achieve the desired outcomes.</li><li>Lead refinement, and own/prioritize the team’s backlog.</li><li>Execute agile methodologies with collaboration in a dynamic product development environment.</li><li>Maintain the product backlog and ensure user stories are aligned to underlying product outcomes.&nbsp;</li><li>Participate in retrospectives to ensure lessons learned are carried forward in subsequent development activities&nbsp;</li><li>Lead the team in defining what needs to change on the platform to support a particular business feature (impact analysis / approach definition).</li><li>Ensure feature refinement conforms to definition of ready, and acceptance test criteria is completed to definition of done.</li><li>Foster and contribute to a culture of ownership, follow-through, and collaboration by adopting a mindset of doing whatever it takes to make the team successful.</li><li>Identify risks, challenges, opportunities, and business integration needs.</li><li>Enable cross-functional collaboration with relevant teams within the product scope.</li><li>Prioritize and maintain the features backlog consistent with the Outcomes and Product Roadmap and perform story elaboration with the implementation team.</li><li>Work closely with the design and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions.</li><li>Review/demonstrate sprint-related or general functionality with external partners and customers.</li><li>Coordinate communication and facilitates resolution of risks, issues, and changes tied to the product backlog.</li><li>Create documentation which identifies and highlights gaps in the end user experience from production launches</li><li>Ensure that the appropriate tracking and reporting is in place to monitor performance post launch to evaluate future investment.</li><li>Manage and mentor junior product managers in the team</li><li>Serves as the Subject matter expert for the Florida remediation tool capabilities in the US market and its supported business functions.</li><li>Initiates and completes research and analyses requiring in-depth knowledge of the Triumph platform and regulatory environment for various products strategies to drive product development or improvements.&nbsp;</li><li>Using assessment of market trends and the competitive landscape, makes recommendations for product enhancements for respective or related group of products.&nbsp;</li><li>Considers economics behind products.&nbsp;</li><li>Manages and presents materials for product governance meetings.</li><li>Responds to inquiries and demands from AENB stakeholders across the organization.&nbsp;</li><li>Interacts with clients, regulators, vendors and other industry participants, as necessary.</li></ul>Minimum Qualifications:<ul><li>Must have substantial knowledge of core accounts receivables functions such as minimum due, interest, late fees and payment application across different buckets</li><li>Experience in leading corrective actions and operational risk events, financial remediation, implementing long term fix and control enhancements (such as PRSA)</li><li>Must have skills in SQL. &nbsp;</li><li>5+ years’ experience in Product Management with consistent track record in defining winning product constructs and delivering a product vision and strategy.</li><li>Ability to establish and maintain effective working relationships with all levels within organization, both within technology and the bank.</li><li>Experience with Agile and scrum software development methodologies is desirable.</li><li>Excellent communication and collaboration skills to consult with various stakeholders and drive to thorough requirements.</li><li>Experience in writing customer journeys, user stories, features in an easy to understand, non-technical manner.</li><li>Good analytical skills. Shown experience in data analysis and analytical decision-making</li><li>Problem solving, attention to detail, excellent organizational skills.</li><li>Product management skills, ability to prioritize and complete tasks.</li><li>Bachelor’s Degree desirable or equivalent experience</li><li>Ability to support or leading large, complex features or products with multiple partners.</li><li>Experience working with rapid and iterative development teams strongly desired</li></ul>Preferred Qualifications:<ul><li>Experience working on corrective actions and operational risk events &nbsp;</li><li>Experience working on the Florida internal remediation tool&nbsp;</li><li>Strong experience working on implementing controls such as SOX</li><li>Experience working on Gen AI tools to increase efficiency in the Product management organization</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Senior Manager - Digital Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?·The Enterprise CRM Solutions team, established in 2024, is core to the company's transformative Framework for Winning, focusing on reimagining platform solution delivery for greater agility, speed, effectiveness, and transparency.·The team leverages Data, Machine Learning, and Artificial Intelligence to power solutions for Sales and Customer Domains, driving acquisition and expansion of client relationships across the enterprise.·C360 serves as a central enterprise platform, supporting numerous Lines of Business (LOBs) and Centers of Excellence (COEs), and operates within a scaled agile framework augmented by Kanban, VCC, and Innersourcing methodologies.·The C360 agile train includes over 20 scrum teams with integrated processes for intake, LPM (Lean Portfolio Management), and tech finance, exemplifying large-scale agile operations.·The Customer Demographic Orchestration (CDO) also operates as an agile train, with a strong emphasis on data governance, audit collaboration, and serving as the system of record (SOR) for critical data.·This leadership role carries the responsibility for overseeing financial adherence and spend across all portfolio epics, ensuring alignment with strategic investments.·Project Diamond is an ETP from 2025 going until 2027 to clean up the customer domain ecosystem to ensure all applications across all enterprise journeys are using customer demographics from C360.·In 2026 this program will grow exponentially to include other objectives such as the complete decommission of legacy CRPS and the fortifying our the C360 foundation after resolving several top IAG findings.&nbsp;Leadership and People Management·The TPM is tasked with leading, mentoring, and coaching high-performing technology delivery teams, building a culture of excellence, continuous development, and knowledge sharing.·Change management is a key competency; the TPM must guide teams through transition with transparency, address resistance proactively, and maintain morale by sharing the “why” behind change.·Conflict resolution and collaboration across technology, product, and operations is essential, requiring the ability to unify diverse stakeholders and transform competing interests into shared ownership.·Inclusive and adaptive leadership is expected, ensuring diverse voices are valued, leadership style is tailored to team needs, and trust is built across global or cross-functional teams.Project &amp; Program Delivery Excellence·The TPM leads strategic planning, coordination, and execution of high-impact technology programs, aligning technology initiatives with business objectives and ensuring successful delivery.·Expertise in risk management is required, including the development of risk mitigation plans, regular assessments, and the implementation of corrective actions as needed.·Expert project management skills are essential, with proficiency in tracking key metrics, analyzing performance, and optimizing resource allocation across multiple complex projects.·Simplifying complex technical concepts for both technical and non-technical audiences is highlighted, supporting the growth of future Technical Program Management (TPM) leaders.Technical and Domain Expertise·Essential knowledge areas include the software development lifecycle (SDLC), project management, agile methodologies (Scrum/Kanban), and relevant tools such as Jira or Rally.·Technical experience should encompass application design, software development, distributed systems, algorithms, relational databases, automation testing (including automated, functional, and performance testing), and middleware/API platforms (including RESTful services).Key Responsibilities·Oversees the strategic planning, coordination, and execution of technology-focused projects, ensuring alignment with organizational objectives·Strategically allocates resources to optimize utilization across high-complexity projects and balance team workloads·Leads and orchestrates Program Increment (PI) Planning meetings and technical alignment discussions with leadership, product management, and delivery teams to ensure strategic alignment and readiness·Oversees and mentors Agile Release Train (ART) meetings to ensure the preparation, readiness, and prioritization of features for future PI planning sessions, in partnership with product management and system architects·Develops and oversees comprehensive risk management plans, conducts regular risk assessments, and deploys mitigation strategies to ensure smooth execution·Interprets relevant portfolio, Release Train, and team-level metrics·Champions Inspect &amp; Adapt sessions and other retrospective meetings to promote a culture of continuous learning and improvement within the teams·Ensures compliance with Software Development Life Cycle (SDLC) standards across the Agile Release Train (ART)·Utilizes advanced project management tools and techniques to monitor progress, track key metrics, and implement corrective actions·Owns the creation of technical specification documents and blogs that explain product functionality and provide clarity on the project objectives·Drives project quality by improving process gaps and increase efficiency and productivity·Engages with stakeholders, including project sponsors, team of colleagues, and external partners, to ensure strategic alignment and effective information flow·May or may not oversee and mentor a team of Technology Delivery colleagues, enabling a culture of continuous learning, growth opportunities, and inclusivity·May or may not provide direct leadership and coaching to Technology Delivery teams, supporting training and development of best practices·May or may not manage resource allocation, project timeline, and budget for projects, ensuring alignment with organizational goals·Collaborates with senior leadership to hire top talent for the team, ensuring a high-functioning and cohesive unit, implementing strategies for talent retention and professional development·Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives·Manages a team of product, engoineering and stmo&nbsp;Education and Knowledge·Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience; advanced degree preferred·Knowledge of Agile/SAFe/Lean methodologies·Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions and innovative solutions·Knowledge of the full life cycle of product development, from concept to delivery, including Test Driven DevelopmentWork Experience·Experience in program delivery or project management, preferably within a technology-focused environment·Experience in leading project teams with a track record of successful project delivery·Experience in managing multiple projects and coordinating cross-functional teams·Experience in mentoring and developing junior team members and fostering a high-performing team environment·Experience in stakeholder management and executive communication·Experience in leading organizational change and overseeing cultural transformation·Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms·Experience in writing technical documentationLicenses and Certifications Certification in SPC (SAFe Program Consultant), SA (SAFe Agilist), PMI-ACP (Agile Certified Practitioner), or PMP (Project Management Professional) is a plusSummary of the Ideal Profile·An accomplished leader with a track record in technology project delivery and agile leadership, skilled in managing high-performing teams, fostering inclusivity, and driving strategic transformation.·An expert in both people and program management with the ability to connect technical delivery to business outcomes and cultivate continuous improvement across a large, complex technology portfolio.·Proven ability to adapt to change, resolve cross-functional conflicts, and articulate complex concepts to diverse audiences—building trust, engagement, and measurable success within the organization.Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager-Technology Project Management- Int Card & Risk Services Tech

Title: Coordinator of Student Life and Engagement
Employee Classification:&nbsp;Administrative/Professional (Exempt)
Institution:&nbsp;Northeast State Community College
Department: Student Life and Engagement
Salary: $46,899 - $53,854,&nbsp;dependent on education and experience
Please use the Total Compensation Calculator found on the <a href="https://www.northeaststate.edu/faculty-and-staff/human-resources/careers.html" target="_blank">Northeast State Careers Page</a> for a breakdown of the value of the benefits offered to employees of the college.
Job Summary
The Coordinator develops and promotes programs focused on student advocacy, leadership, and success to enhance the out-of-classroom collegiate experience and actively engage students with the College and community. The Coordinator of Student Life and Engagement reports to the Director of Student Life and Engagement.
Job Duties
<ul>
<li>&nbsp;Assist in planning and implementing all Student Life activities and programs.&nbsp;</li>
<li>Lead the redesign, implementation, and ongoing initiatives of the Council for Leadership, Advocacy, and Student Success (CLASS).&nbsp;</li>
<li>Oversee the Esports Program by managing staff, ensuring compliance to league policies, and handling administrative issues as they arise.&nbsp;</li>
<li>Support the evaluation, development, planning, and implementation of intramural athletic activities.&nbsp;</li>
<li>Aid the Director in the oversight of initiatives and supervision of the Bear Engagement Leadership Program (BELs).&nbsp;</li>
<li>Serve as Co-advisor for both CLASS and BELs.&nbsp;</li>
<li>Plan and coordinate ongoing co-curricular programming and college-wide events.&nbsp;</li>
<li>Assist with on-ground New Student Orientation program at each campus.&nbsp;</li>
<li>Develop and support the creation of an Online New Student Orientation for online students and those unable to attend on-ground orientation.&nbsp;</li>
<li>Support the development and growth of student organizations, including but not limited to recruiting campus advisors for clubs and organizations, promoting awareness of campus events, and recruiting student participation in student clubs and organizations.&nbsp;</li>
<li>Contribute to the development and publication of student life-related materials.&nbsp;</li>
<li>Assist with annual training for student organization advisors and offer guidance and oversight throughout the year.&nbsp;</li>
<li>Complete other assignments as directed by supervision.&nbsp;</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s Degree from an accredited institution</li>
<li>&nbsp;One year of experience in an educational institution working with student affairs or student leadership programs, event planning, volunteer management, athletics administration, communications, or customer service</li>
</ul>
Preferred Qualifications
<ul>
<li>Master’s degree from an accredited institution</li>
<li>&nbsp;Three years of experience managing student governance, student activities programs, new student programs, or leadership programs</li>
<li>Experience organizing campus activities or large campus events for student life</li>
<li>Conversational ability or fluency in a second language</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Ability to establish and maintain effective working relationships</li>
<li>Ability to express ideas clearly and concisely through the effective use of English</li>
<li>Knowledge and use of organizational and management skills</li>
<li>Technology Skills: MS Office suite; videoconferencing software; digital records management systems; general operating systems and data information systems</li>
<li>Understanding of the community college mission</li>
<li>Understanding of the role student engagement and activities play in student success and retention</li>
<li>Compassion for others</li>
</ul>
Additional Notes
• Travel to off-campus sites may be required (Elizabethton, Gray, Kingsport) • Serve on Institutional Standing and Ad Hoc committees as assigned • Some evening and weekend hours required
For assistance regarding the job ad, application process, or application status, please contact the Office of Human Resources at 423-354-5183 or <a href="mailto:HRstaffing@northeaststate.edu" target="_blank">HRstaffing@northeaststate.edu</a>. 
Special Instructions to Applicants: To be considered for a position at Northeast State, you must create an online application. A resume and unofficial transcripts are required; a cover letter is optional. You will also be required to provide the contact information for a minimum of three (3) professional references. Your References WILL be contacted automatically if you are selected for an interview. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Please note that attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience.

Motlow State Community College


      Coordinator of Student Life and Engagement
    

Join the Clean Energy RevolutionBecome an Outage Management System (OMS) Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll provide technical knowledge for critical outage management project work defining the future of Grid Management.&nbsp; Your technical understanding will help ensure our team’s success.&nbsp; You will also leverage your skills and experience to solve technical issues with our next generation outage and grid solutions.&nbsp; As part of the IT team that brings these core capabilities to our T&amp;D organization, you will make a true difference in the planning, delivery, and operational support of our Outage Management technologies.SCE’s OMS provides critical planned and unplanned outage information to our Transmission &amp; Distribution Organization as well as our Customer Service Organization. The system allows identification and management of outages from initial incidents through restoration and feeds analytical data to several outage-related systems.As an Outage Management System (OMS) Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?&nbsp;<h4>Responsibilities</h4><ul><li>Provides operations support, troubleshooting, integration testing and user training</li><li>Performs technical analysis to define grid application&nbsp;requirements and updates</li><li>Monitors and analyzes energy usage data to identify trends, anomalies, and opportunities for optimization</li><li>Supports the testing and implementation of new grid application releases</li><li>Identifies trends and root causes of issues, determines solutions, and makes recommendations for management consideration</li><li>Updates, monitors and maintains the reliability of the grid application advance apps, and control application</li><li>Identifies and implements actions plans to prevent future system issues</li><li>Configures and modifies grid application databases and ensure that all telemetry and controls are available and accurate</li><li>Provides engineering support to grid operations by resolving complex issues via implementation of state-of-the art and new technologies</li><li>Updates, monitors project KPIs and maintains power system modeling, state estimator, contingency analysis and power flow analysis supporting real-time operations</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Three or more years of experience in designing, building, implementing, maintaining, and supporting complex Utility, Realtime or Enterprise systems&nbsp; - OR - Three or more years of experience as a user of a Utility grid application</li></ul>Preferred Qualifications<ul><li>Experience with Transmission and Distribution networks, SCADA and control systems.</li><li>Three or more years of experience working with and/or supporting an electric utility Outage Management System.</li><li>Possesses proficient analytical skills to troubleshoot complex problems related to real-time systems.</li><li>Capability to create and execute shell script and/or Python.</li><li>Proficient with SQL queries and reporting tools and platforms.</li><li>Experience performing data analysis, development of business reporting.</li><li>Strong coordination and communication skills to support working with cross-functional teams and vendors to achieve success in project activities.</li><li>Experience with Kubernetes and Jenkins.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>This position includes providing phone and occasional on-site technical support related to troubleshooting and resolving moderate to highly complex system issues.&nbsp; OMS is supported 24/7, 365 through after-hours on-call that this position will participate in through weekly rotation.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>The primary work location for this position is Santa Ana, CA.&nbsp;However, the successful candidate may also be asked to work for an extended amount of time at an alternate work location.</li><li>Position will require up to 5%&nbsp;traveling and being out in the field throughout the&nbsp;SCE service territory.&nbsp;</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>This position has an option for a 9/80 Alternate Work Schedule or 40hrs/5 days a week.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Outage Management System (OMS) Specialist

<h3>Job Description:</h3><h3>Planning Consultant</h3>As a Planning Consultant, you will provide a world-class planning experience, uncover opportunities to deepen client relationships through consolidation of assets, referrals, and plan implementations, and develop an engagement strategy that supports each client’s unique planning needs. Through your integrity and adoption of Fidelity’s client commitment standards, we know you will inspire client dedication with the goal of developing lifetime relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Financial services experience preferably in financial planning</li><li>Degree and/or other professional certifications such as CFP are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>The Planning Consultant works alongside Financial Consultants and/or Wealth Planners in a financial planning capacity. Through your knowledge and your ability to build relationships, you will effectively profile, navigate and present the output of our guidance tools, leading to an in-depth discussion around our planning concepts. This will lead you to uncover additional planning opportunities in which you will partner with the adviser to develop further. This partnership will allow the team to further meet the needs of our clients. You will see your impact on the business and have rewarding interactions with clients every single day!<h3>The Skills You Bring</h3><ul><li>Thorough understanding of financial planning concepts to help clients build effective financial plans for them and their families.</li><li>Ability to profile to understand planning needs and identify appropriate solutions</li><li>You have a vested interest in building relationships and being an advocate for clients</li><li>You are motivated toward success, willing to demonstrate ownership, and committed to achieving meaningful goals</li><li>Comfort making outbound telephone calls to further educate clients and find opportunities to add value to the relationship</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Conducting joint appointments with clients, focused on consultations through Fidelity’s guidance offering</li><li>Educating and planning with clients to uncover opportunities that will lead to the client’s success</li><li>Creating and maintaining an organized client contact strategy, including engaging business partners, and using tools such as Salesforce</li><li>Building long-lasting, meaningful relationships with clients</li><li>Mentoring and supporting the success of your peers</li></ul>The base salary range for this position is $70,000 - $105,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Relationship Management

Fidelity Investments

Planning Consultant - Santa Monica, CA

<h3>Job Description:</h3><h3>Health &amp; Welfare – Health Care Program Manager</h3>The Health &amp; Welfare Health Care Program Manager will utilize their project and program management, consulting, analysis, and domain skills to provide the best outcomes for our client, their participants, and Fidelity.The Expertise We’re Looking For<ul><li>Bachelor’s degree or equivalent years of industry experience</li><li>5-8 years of Health and Welfare benefits service experience</li><li>5+ years of professional experience (and demonstrated competence, depth, and breadth)</li><li>Prior H&amp;W client implementation and\or platform migration experience</li><li>Prior program management experience</li><li>Experience in Agile preferred, but not required</li><li>Proficient with Microsoft Office applications</li></ul>The Purpose of Your RoleThe Health &amp; Welfare Health Care Program Management is a key member of the Health &amp; Welfare (HW) Implementations and Platform Migrations team that services Fidelity clients. The role provides for the ability to work in a growing Health &amp; Welfare offering, access to scalable technology while continually enhancing your knowledge of the Health &amp; Welfare benefits administration landscape. The Skills You Bring<ul><li>Ability to independently manage one’s own workload</li><li>Regulatory and legislative knowledge in aligned service area</li><li>Understanding of benefits administration systems</li><li>Demonstrates excellent communication skills (written and verbal)</li><li>Ability to conduct detailed analysis and document findings</li><li>Procedure execution and process improvement</li><li>Quality-first mindset</li></ul>The Value You Deliver<ul><li>Develop project plan to facilitate migration from one administrative platform to another</li><li>Adhere to project and program management standards</li><li>Supporting all project roles</li><li>Interface and integrate with Product Roadmap liaisons to promote system and tool updates</li><li>Ability to leverage online workflow tracking tools, including Monday.com and JIRA is a plus</li><li>Design and implement project strategy including risk tracking, status tracking, milestones and deliverables</li><li>Partnering with the Director Client Consultant and all other work-stream leads to meet project deliverables</li></ul>How Your Work Impacts the Organization Fidelity’s healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over 20 years of experience in Health &amp; Welfare administration, we are utilizing our experience to bring health and wealth together to drive better outcomes for our clients. In this role, you will be uniquely positioned to deliver the service to achieve those goals. <h3>Certifications:</h3><h3>Category:</h3>Client ServiceMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Health Care Program Management

<h3>Job Description:</h3>The RoleThe VP, Tax-Exempt Managing Director role is a great opportunity to provide planning and consulting to Higher Education, HealthCare and non-profit organizations to improve the value of their benefits programs and ensure their satisfaction with Fidelity!The Managing Director in TEM builds, maintains and develops strong and committed client relationships with key decision makers, influencers and C-suite committee members. The Book of business will be comprised of 12-15 clients in the Northeast region with a general asset size of $100-$500M. The role is a consultative role, requiring a clear understanding of the business needs and relevant challenges of each client. Client loyalty is developed by seeking feedback, anticipating needs and proactively providing solutions.The Managing Director will be working from home and needs to be comfortable or have had experience working remotely/ independently from a personal home-based office ideally in MA, RI, CT or NH.The Expertise and Skills You BringLicensing and Experience<ul><li>Bachelor's Degree with 15+ years overall work experience and 5+ years of Participant or Client Service experience, preferably within the retirement industry.</li><li>We require associates in this role to have their Series 7 &amp; 63 licenses.</li><li>Experience working directly with Tax-Exempt Plan Sponsors and Participants is helpful but not required.</li></ul>Key responsibilities<ul><li>Engages key decision makers and advisors/consultants frequently to develop a deeper understanding of client needs and opportunities.</li><li>Monitors trends impacting client satisfaction within own book of business. Summarizes and communicates to others as needed; develops a response plan for maintenance or improvement.</li><li>Maintains proactive awareness of changes in the client's business, their competition, industry, and marketplace, through proactive solicitation and/or research, to influence and impact client satisfaction.</li><li>Takes responsibility for external business planning and service reviews to be sure we understand client's goals and objectives. Appropriately position products and services that will help the client achieve their overall benefits goals.</li><li>Works with consultants on inbound inquiries, plan sponsor presentations, plan design, product, technology, customer issues, fund changes, revenue requirements, pricing, Fidelity thought leadership, plan analytics, etc.</li><li>Builds productive long-term relationships with consultants and/or advisors in partnership with Consultant Relations.</li><li>Develops and maintains collaborative relationships across a broad spectrum of business partners to drive operational accuracy, efficiency, and problem resolution. Leads internal team in problem resolution.</li></ul>Note: Fidelity will not provide immigration sponsorship for this position.The TeamOur team works with Tax-Exempt organizations to promote better outcomes for their employees. This role leads and collaborates with an internal team of service-based associates and partners across the organization to resolve client problems and offer solutions for client needs. Together with internal teams and partnering with the Plan Sponsors, the VP helps our institutional clients lead a successful benefits program to improve their employees’ overall wellbeing.The base salary range for this position is $120,000 - $200,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Relationship Management

VP, Managing Director,  Tax - Exempt Market- Northeastern US- REMOTE

<h3>Job Description:</h3>The RoleThe Wealth Advisory Key Account Manager is responsible for working with Sales and Relationship Management to grow and evolve advisory business for Broker/Dealers, Banks, and RIAs. In this role you will provide dedicated managed account platform expertise to our intermediary clients and will be responsible for driving advisory platform adoption across our customer base. Key activities include:<ul><li>Operational support &amp; coordination: maintain account plans, facilitate contract agreement execution, coordinate Quarterly Business Reviews (QBRs) with top tier clients, participate in RFPs/RFIs, conduct data analysis to inform sales pricing proposals and transition plans, coordinate new client onboarding with internal stakeholders</li><li>Executional enablement: support VPs by preparing materials, tracking progress, and ensuring smooth execution of deployment and engagement plans</li><li>Client experience support: assist in resolving client inquiries and ensuring consistent communication and follow-up</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor's degree required; MBA preferred</li><li>Financial intermediary channel experience preferred (Banks, Broker/Dealers, RIAs)</li><li>Passionate about wealth management, advisory platforms, and investment solutions offered by Fidelity and across industry</li><li>You deliver value to our customers seeking consultation on industry leading advisory platform/product capabilities from Fidelity</li><li>Familiarity with clearing and custody services</li><li>Minimum five years experience working with institutional wealth management clients</li><li>Series 7, 63, 65/66 required</li><li>Willing to travel 25-40%</li><li>Note: Fidelity will not provide immigration sponsorship for this position.</li></ul>The TeamOur team is well versed in understanding the trends, opportunities and challenges facing Fidelity Institutional clients, as well as designing and articulating how our fee-based advisory capabilities can help firms evolve their businesses and thrive through transformational change.We actively engage with clients and prospects to ensure the awareness and adoption of our various Wealth Advisory solutions to help them achieve their business growth, productivity and client satisfaction goals. We also play a key role in both communicating the FI Wealth Advisory Solutions vision and roadmap, as well as making sure Fidelity Institutional initiatives are aligned with our clients and prospective clients’ business needs and priorities.The base salary range for this position is $100,000 - $160,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 65 - FINRA, Series 66 - FINRA<h3>Category:</h3>Relationship Management

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