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Title:&nbsp;Information Systems Management (Excel) 9/10 Month Tenure Track Faculty (Fall 2026)
Number of Positions:&nbsp;1
Type of Appointment:&nbsp;Full-Time Tenure Track
School: School of Business
Department:&nbsp;Management and Entrepreneurial Studies
Required Documents Needed to Upload at Time of Application:
<ul>
<li>Resume</li>
<li>Three professional references (See below)</li>
</ul>
Reference check requirements:

Three (3) professional references, two (2) of which should be former or current supervisors and (1) professional reference.
Personal references (friends, clergy, customers, relatives) are not considered acceptable references.

JOB OBJECTIVE:
Teach in the area of information systems and office technology according to college policy.
ESSENTIAL JOB FUNCTIONS:
<ol>
<li>Teaching
<ol>
<li>Teach in the area of competence according to college policy.</li>
<li>Apply theories and principles of learning to instruction.</li>
<li>Adapt instruction to the entry level knowledge and skills of students.</li>
<li>Recommend course and program changes to the academic department head when appropriate.</li>
<li>Develop class syllabi which meet college requirements and student needs.&nbsp; Make class syllabi available on the first day of classes.</li>
<li>Use alternative instructional strategies as necessary.</li>
<li>Inform students of special instructional resources located in the Libraries and/or the Academic Support Center.</li>
<li>Orient students to objectives and procedures before beginning instruction.</li>
<li>Establish and communicate clearly defined grading procedures and standards.</li>
<li>Give examinations and other types of evaluations necessary to determine student level of performance and understanding.</li>
<li>Consider the results of student perception surveys and student learning outcome assessments in revising and updating content, objectives, and instructional strategies.</li>
<li>Keep students aware of their progress in the course.</li>
<li>Perform record-keeping responsibilities related to teaching and advising.</li>
<li>Respond in a timely fashion to all reasonable deadlines.</li>
<li>Make reasonable classroom accommodations, course adjustments, and academic program modifications as necessary to provide opportunity for qualified students with disabilities who present current accommodation plans to effectively participate in the educational process pursuant to Pellissippi State Policies 03:11:01 Academic Standards and 04:07:00 Disability Services.</li>
</ol>
</li>
<li>Service/Outreach</li>
</ol>
Non-classroom Student Interactions
<ol>
<li>
<ol>
<li>Be knowledgeable of the college policies, procedures, and assistance available to students.</li>
<li>Post and be available during office hours.&nbsp; The purpose of office hours is for students to know specific times when they can communicate with a faculty member. Office hours may be held in-person or online, as appropriate.</li>
<li>Hold conferences with students as needed.</li>
<li>Interact with students in meaningful ways outside the classroom setting.&nbsp; Such interactions could be, but are not limited to, the following: sponsoring a student club or activity; holding extra review sessions for students; mentoring; academic advising; tutoring; serving as student orientation leaders.</li>
</ol>
</li>
<li>Faculty Service
<ol>
<li>Serve on committees and task forces as appointed by the president or academic school dean.</li>
<li>Use professional knowledge and skills to contribute to local and professional community activities whenever appropriate.</li>
<li>Attend faculty meetings as scheduled.</li>
<li>Contribute to the advancement of college goals through appropriate individual goals.</li>
<li>Participate in program or discipline level assessment.</li>
</ol>
</li>
<li>Professional Development (Teaching and Discipline)
<ol>
<li>Participate in professional development related to pedagogy and to the faculty member’s discipline to remain informed and professionally involved.</li>
</ol>
</li>
<li>Other objectives to be agreed upon by the faculty member and immediate supervisors in the development of personal, departmental, and divisional objectives.</li>
</ol>
Note: The College reserves the right to change or reassign job duties or combine positions at any time.
JOB STANDARDS:
Minimum Faculty Qualifications
A master’s degree from a regionally accredited college or university and a minimum of 18 graduate semester credit hours (or equivalent) in computer applications or technical and adult education, or related courses, is required.
Certiport MOS Excel Expert certification is required (or the ability to obtain certification by December 31, 2026).
A minimum of two years of work experience with Microsoft Office applications or office systems technology is preferred.
Teaching experience, especially in a community college environment, is preferred.
Pellissippi State Community College recognizes that the ability to communicate effectively is an essential skill for all academic personnel to perform competently.&nbsp; To ensure that all faculty are proficient in oral and written English, the following requirements are to be used during the selection process to evaluate candidates:
<ol>
<li>
<ol>
<li>
<ol>
<li>Ability to speak and write English clearly;</li>
<li>Ability to understand written and spoken English; and</li>
<li>Ability to communicate effectively in an academic environment (for example, previous successful employment in an academic institution).</li>
</ol>
</li>
</ol>
</li>
</ol>
Part-time work experience is calculated at 50% credit of full-time work experience.
CRITICAL SKILLS/EXPERTISE/EXPERIENCE:
<ol>
<li>Competence in teaching office applications and information systems courses and topics at the college level.</li>
<li>Ability to communicate effectively and to establish and maintain effective interpersonal relationships.</li>
<li>Interest and willingness to learn and teach via different delivery methods.</li>
<li>Flexibility and innovation in instruction.</li>
<li>Commitment to the mission, vision, and values of the College.</li>
</ol>
JOB LOCATION:
Pellissippi State Community College campuses or dual enrollment sites.
Full-time Employment Benefits:
• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if &nbsp;&nbsp;&nbsp;enrolled in health plan
• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program
• Employee Assistance Program
• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b
• Employee Discount program with over 900+companies
• 13 Paid Holidays/Year Includes paid days off the last week of December
• Sick Leave Bank
• Longevity Pay
• Many opportunities for professional development
Special Instructions to Applicants:&nbsp;To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is&nbsp;not&nbsp;listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.
Pellissippi State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, sexual orientation, gender identity/expression, pregnancy, disability, age (40+), status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies concerning all employment and education programs and activities. View the <a href="https://policies.pstcc.edu/?page_id=20" target="_blank">nondiscrimination policy</a>. For questions or concerns, please contact George Underwood at <a href="mailto:gtunderwood@pstcc.edu" target="_blank">gtunderwood@pstcc.edu</a> or 865-539-7354.
If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at&nbsp;<a href="mailto:recruiting@pstcc.edu" target="_blank">recruiting@pstcc.edu</a>.
If you are interested in this position, click on the link to the left to apply.
#mrp

Motlow State Community College


      Information Systems Management (Excel) 9/10 Month Tenure Track Faculty (Fall 2026)
    

Administrative Coordinator Location: Lindsay, NEPosition Overview:The Administrative Coordinator provides essential administrative and operational support to ensure the smooth daily functioning of the facility. This role supports various departments, coordinates employee engagement activities, manages logistics and supplies, and maintains effective communication across teams. The ideal candidate is detail-oriented, organized, and thrives in a fast-paced manufacturing environment.Key Responsibilities:<ul><li>Coordinate and manage daily administrative operations across departments.</li><li>Schedule meetings, appointments, and company events.</li><li>Maintain accurate records, files, and documentation in both physical and digital formats.</li><li>Assist with onboarding and offboarding processes, including documentation and orientation support.</li><li>Serve as a point of contact for internal and external communications.</li><li>Monitor and manage office supplies and inventory; place orders as needed.</li><li>Support HR and operations teams with data entry, reporting, and compliance documentation.</li><li>Prepare reports, presentations, and correspondence as requested.</li><li>Assist in organizing employee engagement activities and wellness programs.&nbsp;</li><li>Meal coordination and cleanup for meetings and tours.</li><li>Ensure adherence to company policies and procedures.</li></ul>Qualifications:<ul><li>High school diploma or GED required; Associate’s or Bachelor’s degree preferred.</li><li>2+ years of administrative experience, preferably in a manufacturing or industrial setting.</li><li>Strong organizational and time management skills with the ability to manage multiple priorities.</li><li>Excellent verbal and written communication abilities.</li><li>Proficiency in Microsoft Office Suite; experience with SAP SuccessFactors or similar HRIS is a plus.</li><li>Ability to handle confidential information with discretion.</li><li>Strong attention to detail.</li><li>Team-oriented with a proactive and flexible approach to problem-solving.</li></ul> Nearest Major Market: Lincoln Job Segment: Administrative Assistant, Data Entry, HR, HRIS, Information Systems, Administrative, Technology, Human Resources

Lindsay Corporation

Receptionist/Administrative Coordinator

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines. The Patient Access Coordinator will be primary stationed in the Emergency Department and cross trained to the Radiology to provide coverage when needed. Schedule: Monday - Friday 7 a.m. - 4 p.m.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required (spanish/english)</li><li>Maintain annual CAC certification</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range$19.55 up to $29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

NeighborHealth

NeighborhoodHealth

Coordinator, Patient Access

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the US Consumer Services Governance and Change Management team is to establish the Operational Risk and Controls strategy for US Consumer Services, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.This individual will be responsible for driving business unit–level risk management practices that align with enterprise strategy and governance. This role will lead the execution of change management initiatives to ensure risks associated with major transformations, new products, or system changes are effectively managed. The individual will also lead the development of a business unit risk appetite framework and support risk identification and assessment processes.The successful candidate will combine strong analytical and facilitation skills with an ability to partner cross-functionally, serving as a trusted advisor to business leadership and a connector between risk, operations, and change governance.Core Responsibilities:<ul><li>Develop and maintain change risk governance policies, standards, and procedures that align with enterprise frameworks.</li><li>Establish change risk assessment processes, including evaluation of potential risks within the scope of the BU risk appetite.</li><li>Design, implement, and maintain a business unit–level risk appetite framework aligned with enterprise policies and standards.</li><li>Define key risk indicators (KRIs), thresholds, and escalation processes to monitor adherence to risk appetite.</li><li>Collaborate with Enterprise Risk, Finance, and business leadership to embed risk appetite into planning, decision-making, and performance management cycles</li><li>Lead or facilitate risk identification and assessment workshops with senior business stakeholders.</li><li>Create presentations and materials which are concise and clear for communication with senior leadership and multiple cross-functional stakeholders</li><li>Support internal and external exam fieldwork, as required.</li></ul>Experience:<ul><li>Minimum 5 years of experience in enterprise risk management, operational risk, internal audit, or governance roles.</li><li>Proven experience designing or implementing risk frameworks, particularly within large or regulated organizations.</li><li>Demonstrated experience in change management governance, including assessing change-related risks, coordinating with cross-functional teams, and ensuring compliance with risk policies.</li><li>Experience facilitating risk assessments, workshops, and governance forums at the management or senior leadership level.</li></ul>Minimum Qualifications:<ul><li>Deep understanding of enterprise risk management frameworks and change management risk governance principles.</li><li>Strong analytical and critical thinking skills; capable of translating data and trends into actionable risk insights. &nbsp;</li><li>Excellent stakeholder management and communication skills, with the ability to influence across multiple levels of the organization.</li><li>High level of business acumen, sound judgment, and integrity.</li><li>Knowledge of commercial payments industry &amp; economics advantageous</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager: Enterprise Risk Management and Change Governance

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Finance organization is on a multi-year journey to modernize the technology platforms that enable our processes. We are focused on strengthening data governance, modernizing applications, consolidating data platforms, and leveraging Cloud capabilities to drive efficiency and scalability.&nbsp;As Manager, Finance Technology Strategy &amp; Project Management, you will play a key role in shaping and executing the Finance Technology roadmap. You’ll support a portfolio of Finance Technology initiatives, lead the annual budget and investment process, and collaborate on key Finance initiatives across Finance, Product, and Technology to deliver transformative outcomes that align with our modernization goals.&nbsp;How will you make an impact in this role?·Lead the annual Finance Technology investment process, translating strategic guidance into clear, actionable communications for stakeholders across Product and Technology.&nbsp;·Manage and report on the Finance Technology portfolio, including spend analysis, budget management, and prepare executive-level presentations.&nbsp;·Define and drive project scope, objectives, deliverables, and timelines; establish measurable outcomes and success metrics.&nbsp;·Build governance and communication structures that ensure transparency and alignment in a matrixed organization.&nbsp;·Maintain and manage key project artifacts, ensuring accuracy, accessibility and compliance with enterprise standards.&nbsp;·Partner with business and technology stakeholders to manage requirements, plans, and risks throughout the project lifecycle.&nbsp;·Collaborate closely with Product Owners and Technology Leads to update roadmaps, track milestones, and proactively mitigate risks.&nbsp;·Deliver clear, concise project status reports and executive presentations that highlight progress, risks, and key decisions.&nbsp;·Operate in an Agile environment, supporting ceremonies and promoting iterative delivery.&nbsp;·Coordinate testing and implementation activities across Technology, Process Owners, and Test Managers.&nbsp;·Foster strong partnerships across Finance, Technology, and other business areas to ensure seamless execution and shared success.Minimum Qualifications:·5+ years of project management experience leading large, complex initiatives&nbsp;·3+ years of experience in Finance, Product, or Process management roles&nbsp;·Bachelor’s degree in Finance, Business, Analytics or related fields·Strong understanding of Finance systems, processes, and dependencies&nbsp;·Exceptional written and verbal communication skills, with the ability to synthesize complex information into clear and compelling narratives&nbsp;·Proven ability to influence and collaborate effectively across teams and levels&nbsp;·Familiarity with Agile principles and delivery practices&nbsp;·Strong analytical, organizational, and problem-solving skills&nbsp;·Demonstrated adaptability, resilience, and ability to thrive in a fast-paced environment&nbsp;·Track record of driving process improvements and delivering results independently&nbsp;Preferred Qualifications:·Knowledge of Regulatory Reporting and core Finance processes&nbsp;·Experience managing budgets and reporting on budget vs. actuals&nbsp;·Exposure to Data Warehousing, Data Management, or related technology programs&nbsp;·Scaled Agile Framework (SAFe) certification&nbsp;·Project Management Professional (PMP) certification&nbsp;·Experience with AI tools (e.g., Copilot, ChatGPT)&nbsp;Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager-Finance Technology Strategy & Project Management

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Positions in Risk Management lead the development of credit, operational, enterprise, and fraud policies designed to profitably grow the portfolio, while ensuring excellent customer experience. These policies utilize mathematical models and other techniques to understand and predict customer behavior. At the manager level, the employee does not have a people leadership role but is often viewed as an emerging expert in the field. Focuses on resolution of complex problems. Conducts analyses, recommends changes to policies, and establishes procedures that affect immediate organization.How will you make an impact in this role?The Account Takeover and Authentication Team - within the Global Fraud Risk Management Organization – is responsible for balancing Account Take Over (ATO) losses with customer experience at each touchpoint across the customer lifecycle for our global Card customers. These customer touch points include account activities like Profile Maintenance, Card Replacement and Spend, Membership Reward redemption, and other non-card product activities across all channels (Online, Mobile App, and Phone Servicing).&nbsp;The successful candidate will be part of a team of highly skilled professionals who design fraud risk strategy, build global capabilities and processes, define servicing policy and procedures, develop tracking and MIS, and ultimately be accountable for account takeover losses. To achieve this, it will be required to work closely with a range of business partners across Enterprise Digital, Product, Technology, Compliance as well as other Fraud Risk Management teams.Job Responsibilities:<ul><li>Develop and support the implementation of fraud risk management strategies including the design of customer authentication and POS controls</li><li>Lead the design and execution of the risk capabilities required to support new process enhancements</li><li>Regularly review portfolio MIS and conduct regular case reviews to identify opportunities and drive effective risk strategies</li><li>Partner with Decision Science, Fraud Servicing and Operations, Risk Capabilities, and other Risk strategy teams to build effective fraud controls to mitigate losses&nbsp;</li></ul>Minimum Qualifications:Successful candidate should possess minimum of 2 years of experience in Risk Management in the card industry or a Master’s degree in Mathematics, Statistics, Economics, Engineering, Finance, Business Analytics or related fields.Preferred Qualifications:<ul><li>Ability to use SQL, Python /MLS or other programming languages to draw insights from big data to design fraud solutions</li><li>Highly motivated individual with excellent problem-solving skills</li><li>Strong thought leadership &amp; ability to drive results independently</li><li>Strong interpersonal, written, and verbal communication skills</li><li>Extensive knowledge in Microsoft Suite (Excel and PowerPoint)</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager-Risk Management

Description - ExternalAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating and planning our financial plan with our leaders or creating next year’s financial forecast, you can influence both the day-to-day and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career.American Express Technology is a critical Enterprise function, serving as the backbone of all we do, from providing the underlying infrastructure of the company to building core products and services we deliver to our customers. AmEx Technology has changed dramatically over the last few years, and as Technology continues to evolve its business strategies and operating model, the Finance team will adapt accordingly to best position the organization in supporting American Express businesses.The Portfolio Manager will manage the budget and forecasting for the Production Management and Engineering organization. This role will focus on providing critical financial insights to various teams, supporting leadership with data-driven decisions, and enhancing existing financial processes and tools. Our Finance Team is committed to ongoing improvement and evolution of its roles and responsibilities, and as such, the below may be subject to refinement, addition, or modification in the future.Key responsibilities include:<ul><li>Gather details from the organization to create a full-year forecast of the cost to run the organization based on actuals, estimated run rates, and projected needs.</li><li>Merge data from multiple sources to create a narrative of finances.</li><li>Reconcile deviations in the budget, provide the cause, and offer solutions.</li><li>Support financial planning, results analysis, and management reporting for the organization (Tech Investment, Tech Operations, and Software Capitalization)</li><li>Perform in-depth financial analysis, identifying trends and reporting findings to leaders for strategic decision-making</li><li>Maintain and update dashboards and files, ensuring accurate and timely reporting of key financial metrics</li><li>Prepare and support presentation materials (e.g., monthly results) for key financial metrics and trends, delivering clear insights and data for leadership discussions</li><li>Execute on ad hoc analyses stemming from leader asks</li></ul>Minimum Qualifications:<ul><li>Minimum 5 years of Finance or equivalent experience</li><li>Proficient in Microsoft suite required, especially advanced Excel skills.</li><li>Experience using Ariba, Clarity, PMDB, GL, Apptio, and VPM</li><li>Strong financial, analytical, and problem-solving skills</li><li>Excellent communication skills: ability to distill financial data into clear and concise insights across various levels of leadership</li><li>Ability to tailor messaging to fit the audience</li><li>Robust skills to synthesize large amounts of complex data with the ability to draw key conclusions</li><li>Ability to prioritize and manage competing priorities effectively and drive results while meeting critical deadlines</li><li>Understanding of P&amp;Ls, financial metrics, cost drivers, reclassing funding, and forecast methodologies&nbsp;</li><li>Self-starter with a high degree of intellectual curiosity</li><li>Strong team player with the ability to work with and across multiple Portfolio Managers</li></ul>Preferred Qualifications:<ul><li>MBA / CPA or equivalent preferred</li></ul>Compliance LanguageSalary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. &nbsp;We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Audit Control Management team within the Audit Department plays a critical role in strengthening the department’s control environment and risk management practices. This role will be responsible for identifying and assessing audit operational risks, driving issue and event management, and supporting audit remediation activities. The role is essential to enabling a well-controlled, resilient audit function that operates with integrity, effectiveness, and efficiency. The objective of the Audit Control Management team is to identify risks throughout audit processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag risk themes for intervention and control enhancement. This is an exceptional opportunity for you to showcase and further expand your control management skills, internal audit skills, and ability to influence positive risk management change!IAG is looking for a Control Management Manager focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across IAG.Key Responsibilities•&nbsp;&nbsp;&nbsp;&nbsp;Risk Identification &amp; Assessment: Lead the identification and proactive assessment of risks impacting the Audit department’s operations, execution, tools, processes, and audit programs. •&nbsp;&nbsp;&nbsp;&nbsp;Remediation Oversight: Drive effective root cause analysis and action plan development for identified issues; oversee timely execution and validation of corrective actions. •&nbsp;&nbsp;&nbsp;&nbsp;Process Risk Reduction: Partner across audit functions to review end-to-end processes and recommend control enhancements that improve consistency, reduce risk, and support regulatory expectations. •&nbsp;&nbsp;&nbsp;&nbsp;Provide additional identification of risks throughout the audit process and lifecycle and systems (along with IAG process owners) •&nbsp;&nbsp;&nbsp;&nbsp;Facilitate risk assessments performance (e.g., Risk and Control Self-Assessment (RSCA) in addition to further assessments and testing programs to ensure regulatory and internal standards are met. •&nbsp;&nbsp;&nbsp;&nbsp;Support risk management practices within the business •&nbsp;&nbsp;&nbsp;&nbsp;Support sharing insights, better practices, themes, etc. across the departmentMinimum Qualifications:•&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree required •&nbsp;&nbsp;&nbsp;&nbsp;3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) •&nbsp;&nbsp;&nbsp;&nbsp;Understanding of critical operational risk management lifecycle activities •&nbsp;&nbsp;&nbsp;&nbsp;Excellent project management, communication, and interpersonal skills •&nbsp;&nbsp;&nbsp;&nbsp;Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards •&nbsp;&nbsp;&nbsp;&nbsp;Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectivelyPreferred Qualifications:•&nbsp;&nbsp;&nbsp;&nbsp;Experience working within an internal audit department or second-line risk/control function. •&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with audit methodologies and audit management systems. •&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical, problem-solving, and program management skills. •&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in using data analytics, audit management tools, and agile delivery principles is a plus. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to thrive in a dynamic, fast-paced, and evolving environment. •&nbsp;&nbsp;&nbsp;&nbsp;Advanced degree or relevant certifications (e.g., CPA, CIA, CISA, CRMA).Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager, Control Management – Risk Assessment and ID | Internal Audit Group

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American Express&nbsp;Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express.&nbsp; We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group.Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Audit Control Management team within the Audit Department plays a critical role in strengthening the department’s control environment and risk management practices. This role will be responsible for establishing and maintaining a strong governance framework, developing a control testing strategy, identifying and assessing operational risks, driving issue and event management, and identifying and managing the IAG owned issues. The role is essential to enabling a well-controlled, resilient audit function that operates with integrity, effectiveness, and efficiency.The objective of the Audit Control Management team is to identify risks throughout audit processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag risk themes for intervention and control enhancement.This is an exceptional opportunity for you to showcase and further expand your control management skills, internal audit skills, and ability to influence positive risk management change!IAG is looking for a Control Management Senior Manager focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across IAG.Key Responsibilities<ul><li>Governance &amp; Reporting: Establish and maintain a strong governance framework that enables transparency, accountability, and timely escalation of risk matters to audit leadership and relevant enterprise forums.</li><li>Control Testing: Oversee the development and execution of a testing strategy to evaluate the design and effectiveness of controls supporting audit operations.</li><li>&nbsp;IAG Owned Issue &amp; Event Management: Manage the intake, documentation, resolution, and reporting of IAG owned external assessment recommendations, control issues and operational risk events within the audit department.</li><li>&nbsp;Analyze trends in issues and events to identify potential systemic risks or control weaknesses within IAG processes.</li><li>Review and advise on detailed reports on issue status, trends and outcomes to senior management</li><li>Support sharing insights, better practices, themes, etc. across the department.</li><li>Provides consultative guidance and subject matter expertise in specialized risk areas, including privacy, third-party risk management, business continuity, and application security.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree&nbsp;</li><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)</li><li>Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Experience working within an internal audit department or second-line risk/control function.</li><li>Familiarity with audit methodologies and audit management systems.</li><li>Strong analytical, problem-solving, and program management skills.</li><li>Proficiency in using data analytics, audit management tools, and agile delivery principles.</li><li>Ability to thrive in a dynamic, fast-paced, and evolving environment.</li><li>Demonstrates flexibility and a growth mindset, thriving in a dynamic, newly formed team environment where processes are evolving.</li><li>Advanced degree or relevant certifications (e.g., CPA, CIA, CISA, CRMA) .</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Control Management - Governance and Oversight | Internal Audit Group

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of the Global Merchant &amp; Network Services group (GMNS) the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to service every business unit and customer across the Enterprise. Each year, we power billions of transactions through our global payments network, serving our Issuing and Acquiring businesses in more than 170 countries worldwide. We are driving a strategic, multi-year transformation to modernize our Acquirer Solutions to build innovative products, services, and capabilities that will anticipate our merchant and acquiring partner needs.Acquirer Solutions (AS) is investing in the capabilities that drive GMNS strategy and leapfrog the competition in becoming an acquirer of the future. This is a strategic priority for GMNS as it becomes increasingly important that we stay competitive with the rise of intermediaries, can quickly adapt to an ever-changing regulatory environment and are developing strong value-added services that deepen the relationships with our acquiring customers.Based in New York, this role will report to the Director, Multi-Currency (MCCY) &amp; Acquiring Payment Products. The successful candidate will focus on the MCCY product, which serves as the international eCommerce growth engine for GMNS. Primary functions will include product strategy, business development, risk mitigation, marketing support, financial analysis, and project management.The ideal candidate will have a passion to drive international business opportunities, while thinking strategically about the future. This is a great opportunity for an individual with strategic initiatives experience, who can partner cross-functionally with colleagues from Client Management, Finance, Legal, Compliance, and other merchant teams to develop and execute a product roadmap to accelerate billed business growth. &nbsp;Key Responsibilities:&nbsp;<ul><li>Partnering closely with multiple global business partners to deliver a world-class cross-border and/or cross-currency eCommerce solution</li><li>Driving the transformation strategy to streamline the MCCY merchant onboarding and usage experience</li><li>Identifying merchant pain-points and understanding the competitive landscape to evolve MCCY product features and capabilities</li><li>Managing and continuously improving processes end-to-end through feedback, metrics, and benchmarking</li><li>Translating complex business processes into consumable steps for internal customer groups</li><li>Supporting GMNS initiatives critical to the success of the MCCY product</li></ul>Required Skills:<ul><li>High-level knowledge and experience of card network operations, merchant acquiring, and/or processing including familiarity of competitive practices</li><li>Exceptional project manager with the ability to build a project plan and manage it through a complex matrix of stakeholders to execution</li><li>Creative thinker willing to challenge the status quo and develop recommendations</li><li>Strong interpersonal and collaboration skills, including the ability to develop relationships with senior leaders and key stakeholders, while appropriately influencing without direct authority</li><li>Proven ability to successfully manage multiple strategic priorities in a fast-paced environment</li><li>Passionate focus on the customer with a demonstrated desire to understand and solve for customer needs and pain points</li><li>Experience in product management, leading cross-functional, global projects involving tech development is a plus</li><li>4-year college degree required</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

970 Project Management / Professional Services Jobs