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Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard Law School?Join a community that combines excellence in legal education and scholarship with a deep commitment to justice. Here at Harvard Law School (HLS), you’ll find an environment that values who you are and encourages you to grow, inspire others, and make a meaningful impact. Wherever you are in your career journey, HLS is a place where you can thrive, contribute, and be part of something bigger. Job Description Reporting to the HR Director, the HR Coordinator provides support to the HR Business Partners and Assistant Director, HRIS and acts as a liaison, with other team members, to assigned departments, supplying a wide range of support services. This role will work closely with the HR Director and the Assistant Director, HRIS on key initiatives including payroll processes, ServiceNow workflow management, and data reporting. The person in this role supports the HR team’s strategic priorities and is an active contributor to the high-performing service delivery team. This is a collaborative team - with active sharing of information, problem solving, and brainstorming on system/procedure changes.&nbsp;As a HR Coordinator, you will:&nbsp;&nbsp;<ul><li>Serve as team resource for all HR policies, processes, and systems documentation; manage SharePoint, organize and maintain employee records, and participate in file audits and archiving.&nbsp;</li><li>Serve as a HR data processing expert on all HR transactions for existing staff. Submit job data changes via PeopleSoft.&nbsp;</li><li>Support processing of multiple payrolls for support staff, administrative/professional staff, fellows (EE), student workers, and all other temporary employees. Generate and analyze standard reports for all payrolls from a variety of systems.&nbsp;</li><li>Create custom reports for HR Business Partners and departments related to PeopleSoft data and HR metrics to support decision-making and operational needs.&nbsp;</li><li>Audit weekly payroll, time entry, and transactions reports.&nbsp;</li><li>Serve as approver for off cycle and supplemental payments.&nbsp;</li><li>Manage and optimize ServiceNow processes and workflows to improve HR service delivery efficiency.&nbsp;</li><li>Assist with processing I9s and Quick Hires.&nbsp;</li><li>Partner with Assistant Director, HRIS, on personnel processes and of multiple systems including ServiceNow, PeopleSoft, Qlikview, MIDAS.&nbsp;&nbsp;&nbsp;</li><li>Prepare and process layoff and separation documentation in accordance with Harvard, State, and Federal Law and is responsible for coordinating final payouts.&nbsp;</li><li>Provide backup to other administrative team members as necessary.&nbsp;</li></ul> Qualifications Basic Qualifications5 or more years of experience in human resources, payroll, office administration, or related field. Education beyond high school may count toward experience.&nbsp;Additional Qualifications and SkillsWe are looking for people who have:&nbsp;<ul><li>Bachelor's degree a plus.&nbsp;</li><li>Familiarity with PeopleSoft and payroll systems.&nbsp;&nbsp;</li><li>Keen attention to detail and the ability to handle confidential information discreetly.&nbsp;</li><li>A working knowledge and proficiency of Microsoft Office, especially Excel.&nbsp;</li><li>ServiceNow experience or willingness to learn ServiceNow processes and workflow management.&nbsp;</li><li>Strong analytical skills with experience creating reports and analyzing data to support business operations.&nbsp;</li><li>Excellent customer service along with the verbal and written communication skills necessary to document and present work outcomes and deliverables.&nbsp;</li><li>A strong teamwork orientation with the ability to organize/prioritize work, manage multiple tasks and projects, and function effectively as a self-directed leader of a range of initiatives.&nbsp;</li></ul> Additional Information Standard Hours/Schedule: 35 hours per week; Full-Time M-FVisa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Identity, CriminalOther Information: All offers are made by HLS Human Resources#LI-TB1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 055. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Human Resources Coordinator

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$41.51 - $51.03 HourlyDepartment:Department of Community Services (DCS)Job Type:Regular RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified):October 05, 2025 The Opportunity:<h4>OVERVIEW</h4>The Department of Community Services (DCS) is seeking a Program Communications Coordinator to lead the communications for our diverse department. This key role is responsible for working collaboratively with staff in the DCS Director’s Office and its four divisions to develop and implement internal and external communication strategies using web-based applications and other media/digital publishing tools. If you have a passion for creating impactful communication strategies, we encourage you to apply!As the Program Communications Coordinator, you will:<ul><li>Develop program communications plans, strategies and materials.</li><li>Plan, lead, and coordinate culturally relevant communications projects and procedures, including functions and steps to manage organizational change and communications, and information flow.</li><li>Evaluate and select appropriate media and communication style for target audiences.</li><li>Design and develop materials for internal and/or external distribution such as documents, policies, procedures, fact sheets, posters, flyers, electronic graphics, slide decks, social media content, and videos.</li><li>Ensure compliance with Title VI.</li><li>Coordinate with County Offices to represent the Division and share information with the public, stakeholders, and the media.&nbsp;</li><li>Develop and coordinate responsive communications strategies.&nbsp;</li><li>Select appropriate media and communicate to target audience or general audience through press releases, web communication, video and other material.</li><li>Support responses to media, citizen and community group inquiries.&nbsp;</li><li>Research and propose new initiatives which could improve department or division communications.</li><li>Evaluate or assist in evaluating communications' effectiveness, publishing tools and web traffic.</li><li>Establish and document standard communications procedures.</li></ul>If you are a dynamic and strategic communicator with a commitment to serving our community, we invite you to join us in our mission.Who Are We? Our department’s mission is to preserve harmony between natural and built environments, keep people and pets safe, and ensure every voice is heard through a diverse group of programs including transportation, land use planning, animal services, elections, and budget and operations support. This department is an incredibly diverse department and your role will be too.&nbsp;What We Can Offer You:DCS comprises unique and essential government services, including Elections, Land Use Planning, Animal Services and Transportation.The common mission of these diverse lines of business is articulated in this very simple statement: Inclusive community. Accessible services. So, with us, you will be challenged, you will be encouraged to excel, you will be given the opportunity to build a rewarding career. You will become a part of a strong organization dedicated to providing outstanding services to the community.At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our website.<h4>TO QUALIFY</h4>We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.&nbsp;Minimum Qualifications/Transferable Skills:<ul><li>Education/Training:&nbsp;A Bachelor's degree in communications, computer science or computer engineering, graphic design, web development/design, marketing, journalism or a related field (in lieu of a degree, we will consider equivalent years of experience);&nbsp;AND</li><li>Experience:&nbsp;Three (3) years of responsible experience in web communications/design, news reporting, public information, public relations, marketing communications or publication development </li></ul>Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Developing content for a web based organizational communication program</li><li>Developing policies and procedures</li><li>Excellent written and verbal communication skills.</li><li>Proven success in administrative tasks and organizational skills in a fast-paced environment.</li><li>Experience developing and implementing comprehensive communication strategies preferably in public and/or complex environments</li><li>Experience building and maintaining positive relationships with diverse media outlets and community organizations.</li><li>Familiarity with and experience working within accessibility&nbsp; and universal design standards.</li><li>Ability to collaborate effectively with a variety of internal and external parties at all levels including public officials and their staff, internal staff, community partners, leadership, and others. </li></ul><h4>SCREENING AND EVALUATION</h4>The Application Packet:<ul><li>Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.</li><li>Attach a Resume:Please indicate how you meet the required minimum qualifications. Attach the PDF document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.&nbsp;</li><li>A Cover Letter: This should expand on your resume, address why you are interested in this position and demonstrate how your experience and skill set align with the minimum and preferred qualifications listed.</li></ul>*A completed online application including a resume and cover letter must be submitted. If your application does not include these two documents your application will be considered incomplete and not considered further. The Selection Process: For details about how we typically screen applications, review ouroverview of the selection process page. We expect to evaluate candidates for this recruitment as follows:1. Initial review of minimum qualifications2. Evaluation of application materials to identify the most qualified candidates3. Consideration of top candidates, which may include phone interviews, panel interviews, and/or additional testing.4. Professional reference checks<h4>ADDITIONAL DETAILS</h4>Type of Position: This hourly, represented position is eligible for overtime.Salary: The starting pay assignment will be based on an analysis of the successful candidate’s related experience and education in accordance with the county’s pay equity policy and the Oregon Equal Pay Act.Schedule: &nbsp;Monday through Friday, 8:00 am - 5:00 pm - may have some flexibility.Location: Multnomah Building - 501 SE Hawthorne Blvd. Portland, OR 97214Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is the Multnomah Building (501 SE Hawthorne Blvd. Portland, OR 97214)Serving the Public, Even During DisastersEveryday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Informationpage. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Vlad MirkoEmail:<a href="mailto:vlad.mirko@multco.us" target="_blank">vlad.mirko@multco.us</a>Phone:+1 (503) 3184861Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:6200 - Program Communications Coordinator

Program Communications Coordinator

Position Title:&nbsp;Programmatic and Academic Operations Coordinator&nbsp;About Alvernia University: &nbsp;Alvernia University was founded in 1958 by the Bernardine Sisters of the Third Order of St. Francis. Through its main campus in Reading and locations in Philadelphia and Schuylkill County, Pennsylvania, the university serves 3,000 students of diverse backgrounds from around the country. &nbsp;Alvernia offers a unique blend of rigorous liberal arts core education for the development of the mind, strong technical training in many high-demand majors, experiential learning through study abroad and internship experiences, and engagement with the community through our Franciscan-based community service model. We call our model of transformational education the Alvernia Advantage, and we believe this style of education transforms students into ethical leaders with moral courage. &nbsp;Alvernia University ranks in the top 100 among 2021 Best Regional Universities in the North by U.S. News &amp; World Report, and we are recognized as a College of Distinction for our commitment to engaged experiential education.&nbsp;Job Summary:&nbsp;The Programmatic and Academic Operations Coordinator for the physician associate program will work closely with the Program Director and the Director of Curriculum Innovation and Program Assessment. This position is responsible for the oversight and management of all PA program administrative and didactic phase processes and activities required for the successful organization and delivery of the physician associate program. In addition, it is to provide excellent customer service to all constituents across the university. &nbsp;Essential Functions:&nbsp;<ul><li>Promote Franciscan ideals and adherence to the Mission of the University as demonstrated by the University's Ideal Characteristics. As we are an equal opportunity employer committed to Franciscan values, all employees share responsibility for advancing diversity, equity, and inclusion in the performance of their roles while demonstrating service orientation, respect for all, intellectual curiosity, solution focus and innovation, and mutual accountability</li><li>Serve as direct administrative support Physician Associate Program Director and the Director of Curriculum Innovation and Program Assessment</li><li>Work closely with the Physician Associate Program Director to manage all administrative aspects of running the PA program as per ARC-PA standards</li><li>Work closely with the Physician Associate Program Director to manage the ARC-PA portal</li><li>Work closely with the Physician Associate Program Director and the Director of Curriculum Innovation and Program Assessment in all aspects of planning and implementation of the didactic phase of the PA program</li><li>Work closely with the Physician Associate Program Director and the Director of Curriculum Innovation and Program Assessment to manage classroom reservations for PA program instructional activities</li><li>Work closely with the Physician Associate Program Director and the Director of Curriculum Innovation and Program Assessment to organize, schedule, confirm, and manage instructional lecture schedules, communication, contracts, and payments</li><li>Work closely with the Director of Curriculum Innovation and Program Assessment to manage Didactic phase platforms including, but not limited to, Canvas and Exam Master</li><li>Work closely with the Physician Associate Program Director and the Director of Curriculum Innovation and Program Assessment in all aspects of planning and implementing program assessment, including data collection, aggregation, analysis, and document writing</li><li>Lead in coordination and/or implementation of required technologies to deliver the PA program curriculum</li><li>Provide support to the Physician Associate Program Director and faculty in the completion of accreditation documents and adherence to accreditation standards</li><li>Provide support to the Physician Associate Program Director and the program faculty with special projects, assignments, and reports</li><li>Provide support for the physician associate program principal and instructional faculty as needed</li><li>Triage challenges and requests from students, university administration, faculty, staff, or department visitors. Assist in facilitating effective lines of student communication by directing concerns or “complaints” to the PA Program Director, appropriate faculty advisor, or faculty member</li><li>Provide a supportive role in the development and distribution of the didactic year and department calendar</li><li>Manage faculty overload and workload requests, associated faculty contracts and reimbursement paperwork, and individual accounts submission of internal and external reports, etc.</li><li>Develop proficiency in university electronic databases and platforms to maintain electronic records, including, but not limited to, PowerCampus, SQL Reports, learning management systems, clinical management systems, etc.</li><li>Demonstrate mastery of required technologies to support the administrative functions of the Physician Associate Program</li><li>Compose correspondence, schedule appointments, organize and schedule meetings on a routine and as-needed basis</li><li>Maintain adequate and organized office supplies to meet department functions</li><li>Order teaching and general supplies and equipment as directed</li><li>Manage PN3, purchase requisitions, and work orders</li><li>Provide support for department events, including, but not limited to, student orientation, continuing education, open houses, accepted students’ days, and other university and community events.</li><li>Maintain up-to-date and confidential student records, including, but not limited to, criminal background checks, student databases, student progression, etc., as required by FERPA and ARC-PA</li><li>Maintain up-to-date and confidential faculty records as directed by the Program Director and ARC-PA</li><li>Create and maintain reports and processes</li><li>Ensure student registration and grade assignment each semester</li></ul>Additional Responsibilities:&nbsp;<ul><li>Maintain communication database</li><li>Assist in maintaining and updating program policies and procedures</li><li>Occasional flexibility in hours as needed</li><li>Assist with additional needs as identified by the Physician Associate Program Director and associate directors</li></ul>Supervision:&nbsp;<ul><li>Received: Physician Associate Program Director</li><li>Given: N/A</li></ul>Minimum Qualifications:&nbsp;<ul><li>Commitment to the mission statement, core values, and goals of Alvernia University</li><li>Advancedskills in Microsoft Office applications, familiarity with contemporary online conference and meeting platforms, and survey tools</li><li>Ability to effectively learn new technology and translate into application</li><li>Strong interpersonal and communication skills</li><li>Experience with online virtual environments for communication and project management</li><li>Excellent oral and written communication skills, superior judgment and discretion in handling confidential information, and strong organizational aptitude</li><li>Mature judgment, professional demeanor and appearance, and cross-cultural sensitivity</li><li>Ability to effectively solve problems and initiate and implement projects independently</li><li>Detail-oriented, with an ability to handle multiple assignments concurrently and to work efficiently and accurately with deadlines</li><li>Strong attention to detail and ability to complete assignments independently&nbsp;</li><li>Strong organizational skills and keen attention to detail</li><li>Skillful problem-solving capabilities</li><li>An ability to work effectively in a team environment</li><li>Personal accountability for all duties outlined in the job description and as assigned by the Program Director and Director of Curriculum Innovation and Program Assessment</li></ul>Physical Requirements: &nbsp;<ul><li>Physical attendance&nbsp;</li><li>Prolonged periods of sitting at a desk and working on a computer</li><li>Lifting up to 15 pounds at times</li></ul>

Alvernia University

Clinical Operations Coordinator

SUMMARYThe Senior Clinical Research Coordinator (SCRC) is responsible for the facilitation and coordination of daily clinical trial activities. USRC has a research Partnership with the principal investigator (PI) and their physician practice. The local oversight and direction for activities related to the conduct of the clinical research is directed by the PI. The SCRC will work collaboratively with the principal investigator (PI), the clinical site, sponsor(s), clinical research organization(s) (CROs), institutional review boards (IRBs), and study participants to ensure Execution of the clinical trial in accordance with the Study Protocol, the Food and Drug Administration (FDA), International Council for Harmonization of Technical Requirements for Pharmaceuticals for Human Use (ICH) and applicable state and local regulations. The SCRC will assist the PI in protecting the rights, safety and welfare of all study participants.Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.<ul><li>Coordinate all aspects of participant care from screening through study completion as defined by the protocol and PI delegation.</li><li>Ensure and document that the informed consent process has occurred properly according to the Code of Federal Regulations (45 CFR part 46).</li><li>Maintain and update each study participant's source records, including collection of medical history, assessment of eligibility and documentation of all study related procedures and relevant information.</li><li>Promptly report adverse events, protocol deviations and unanticipated problems involving risk to human subjects or others to the PI, the Sponsor, the IRB and in accordance with the Federal Code of Regulations (21 CFR 312).</li><li>Ensure thorough, individualized, protocol-based study subject education on all study processes including but not limited to informed consent, study participation obligations, appropriate use of investigational product(IP), IP side effects and safety, communication with study staff and research rights.</li><li>Provide timely and accurate exchange of participant information with the PI and research team as it pertains to study conduct and patient safety.</li><li>Adhere to the Health Insurance Portability and Accountability Act (HIPAA Privacy Rule) and protect participant confidentiality at all times.</li><li>Dispense, administer and instruct participants on proper use of the investigational product (IP) in accordance with the protocol, coordinator's scope of practice and at the direction of the PI.</li><li>Engage and collaborate with the USRC clinical team. Provide study specific training, oversee trial implementation, and ensure compliance with the study protocol by our clinical partners.</li><li>Perform accurate and timely data collection, source documentation, and entry into the USRC databases and sponsor Case Report Forms (CRFs)/ interactive web response systems (IWRS). Address queries and sponsor requests in a timely manner.</li><li>Coordinate long-term storage of research records in accordance with contractual requirements.</li></ul> <ul><li>Timely preparation for, accommodation of and attendance during site initiation, monitoring visits, audit visits or regulatory authority inspections. Maintains records of all reports as well as the site's response.</li><li>Responsible for the preparation and ongoing maintenance of Essential Documents (The Trial Master File). This includes those documents that will allow for the evaluation of the clinical trial and demonstrate compliance of the sponsor and PI with the study protocol and GCP. (Including but not limited to: Form FDA 1572, financial disclosures, laboratory certifications, protocol, investigator brochure, institutional review board (IRB) related documents, IND reports delegation of authority (DOA), study specific enrollment logs, monitoring reports.</li><li>Assists in the coordination of efforts of internal and external resources (industry partners, clinical research organizations) to ensure efficient trial selection, proper patient recruitment, achieving target enrollment goals and trial plan execution.</li><li>Fosters a patient-care culture that emphasizes patient safety and quality in all aspects.</li><li>Responsible for the patient stipend automated payment process including registration into the system and processing payments per the USRC policy and ongoing maintenance of payments during the trial.</li><li>Adheres to the USRC Research quality assurance program guidelines.</li><li>Travel to Investigator Meetings or similar research related meetings is required.</li><li>Travel may be required between dialysis facilities or nephrology practices within the community.</li><li>Maintains a working knowledge of current clinical research practice standards and regulatory requirements. For example, but not limited to; (FDA Federal Code of Regulations Good Clinical Practice (GCP), Health Insurance Portability and Accountability Act (HIPPA), International Air and Transportation Association (IATA) - Shipping of Dangerous Goods. Maintains their industry standard licensures and certifications.</li><li>May provide training and oversight of Clinical Research Coordinators and/or Research Assistants.</li></ul><ul><li> Actively promotes GUEST customer service standards; develop effective relationships at all levels of the organization.</li><li> Participate in team concepts and promote a team effort; perform duties in accordance with company policies and procedures.</li><li> Participate in staff meetings as required.</li><li>Regular and reliable attendance is required for the job.</li></ul>

U.S. Renal Care

Clinical Research Coordinator, Sr - Floater

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. The Clinical Coordinator is responsible for assisting with management and operation of clinic. This position assumes full responsibility for the dialysis clinic in the absence of the Administrator.Growth:<ul><li> Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.</li><li> Assist with planning/coordinating patient scheduling to assure timely acceptance of patients and effective staffing levels.</li><li> Demonstrate effective use of supplies and staff labor hours. </li><li> Responsible for updating all logs and ensuring that dialysis run sheets and logs are sent to billing.</li><li> Perform duties as assigned to meet the patient care or operational needs of the clinic.</li></ul>Outcomes:<ul><li> Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.</li><li> Work with Administrator to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician, and other healthcare professionals.</li><li> Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality.</li><li> Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.</li><li> Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting as delegated by Administrator or Management.</li></ul>Operational Readiness:<ul><li> Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. </li><li> Work with Administrator to assure clinic is in compliance with all applicable federal, state, and local laws and regulations.</li><li> Assist Administrator with development, implementation and follow up of Corrective Action Plans required for internal and external surveys. </li><li> May assume Charge Nurse's responsibilities as needed.</li><li> May fulfill responsibility of facility Alternate CEO as delegated by Governing Body. </li><li> Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff as delegated. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly as delegated. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times as delegated.</li><li> Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center if delegated by Administrator.</li><li> Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly.</li><li> Oversee the maintenance of equipment and supplies to meet current laws and regulations.</li><li> Responds to all emergencies in clinic. Familiar with emergency equipment and all emergency operational procedures.</li><li> Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center.</li></ul>Partnerships:<ul><li> Maintain collaborative working relationship with Medical Director and physicians.</li><li> Establish and maintain a positive relationship with all Administrators, area hospitals, agencies, vendors and the community.</li><li> Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.</li><li> Respond effectively to inquiries or complaints.</li></ul>Staff Development: <ul><li> Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.</li><li> Serves as a resource/subject matter expert for patient needs and concerns, staff education and in-service sessions as necessary.</li><li> Assists with recruitment, training, development, and supervision of all personnel.</li><li> Assists with maintaining effective personnel management and employee relations, including evaluating the performance of all personnel and counseling employees.</li><li> Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.</li><li> Effectively communicate expectations; accept accountability and hold others accountable for performance.</li></ul>

Dialysis Clinical Coordinator *Bonus Eligible $12,000*

<h4>Leasing Consultant</h4>Whispering Ridge Apartments in Omaha, NebraskaCenterspace is seeking an enthusiastic, customer-focused Leasing Consultant to join our team at the stunning Whispering Ridge Apartments in Omaha, Nebraska. In this role, you'll drive your own success by meeting leasing goals and fostering strong, professional relationships with both prospective and current residents. We offer a competitive hourly wage of $17–$20, along with the opportunity to earn commissions on new leases and bonuses for renewals.Successful Leasing Consultant demonstrates an unparallel commitment to customer service and resident satisfaction while helping customers find their perfect home. You will report to the Community Leader. As part of the selection process, all candidates are required to complete a 35-minute pre-employment assessment once they complete the job application. Completion of this assessment is mandatory for further consideration of your application. Failure to complete the assessment will result in the discontinuation of your candidacy for the position. Want to learn more about the assessment? Click here!This position is eligible for:<ul><li>Monthly Leasing Commissions and Quarterly Renewal Bonuses</li><li>Competitive PTO</li><li>Generous time off - 10 paid holidays, plus diversity day and your birthday</li><li>Paid Caregiver and Paid Parental Leave</li><li>20% Rent, Parking, and Storage Discount for Centerspace rents</li><li>32 Paid Hours of Volunteer Time Off</li><li>Medical/Dental/Vision Benefits – 1st of Month Following Start Date</li><li>Centerspace Stock Purchase Plan</li><li>401(k) match up to 5% per paycheck</li><li>Tuition Reimbursement &amp; Scholarship Program</li></ul>SummaryResponsible for the rental of apartment units to always ensure maximum occupancy and an exceptional customer experience that promotes optimal retention by performing the following duties personally.ExpectationsFollows already established procedures.&nbsp; Complies with all internal leasing policies, Fair Housing requirements and all other applicable laws and regulations.&nbsp; Generally given substantial guidance but expected to be self-directed once trained. Able to follow instructions, prioritize duties and comply with deadlines.Essential Duties &amp; Responsibilities include the following. &nbsp;Other duties may be assigned.To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp; The requirements listed below are representative of the knowledge, skill, and/or ability required.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Operational:<ul><li>Responsible for managing the sales/leasing funnel at the assigned community(s).</li><li>Produces sales results commensurate with the company’s performance benchmarks.</li><li>Evaluates and has expertise in assigned community(s) competitors’ offerings and pricing by conducting regular surveys and visits.</li><li>Prepares the office and tour path for business.</li><li>Prospect generation through creation of advertising online, business outreach, and other various grass roots campaigns.</li><li>Assists with community social media as directed, following all set standards for quality and frequency provided.</li><li>Provides service to new applicants to help get approval, coordinates leasing documents for move in and performs move in orientation for each new resident.</li><li>Provides excellent service to existing residents for their housing needs.</li><li>Focuses on resident retention, assisting with resident events and appreciation campaigns.</li><li>Communicates and coordinates with onsite and support team as needed to ensure resident needs and experiences are handled with an exceptional level of service.</li><li>Assists with package handling.</li><li>Coordinates communication with residents via phone, email, text, resident portal, resident app, etc.</li><li>Interact professionally with other employees, customers, vendors, and suppliers.</li><li>Work effectively as a team contributor on all assignments.</li><li>Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and stakeholders.</li><li>Delivers high level resident satisfaction while maintaining Fair Housing Practices.</li><li>Helps to address and resolve issues.</li><li>Encouraged/Expected to participate in industry appropriate networking groups. Encouraged/Expected to participate in service projects, and to establish and maintain contacts within the community to promote Centerspace.</li></ul>Financial:<ul><li>May assist with administrative duties as directed</li><li>Maintains accurate records in software and files.</li></ul>Responsible for 40% marketing &amp; sales, 40% customer service, 20% business adminSupervisory ResponsibilitiesThis role has no supervisory responsibilities.Equipment IssuedStandard computer package issued. If expected to carry a mobile phone, eligible for monthly reimbursement according to company policy.Travel RequiredSome local travel may be required.Education &amp; Experience<ul><li>Required: High School Diploma, or equivalent.</li><li>Preferred: Background in sales is preferred.</li></ul>Knowledge, Skills, &amp; Abilities<ul><li>Language Skills – Ability to read and interpret documents such as lease documents, safety rules, instructions, and procedural manuals. Ability to write routine reports and correspondence.&nbsp; Ability to speak effectively before groups of customers or employees of the organization.</li><li>Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.&nbsp;</li><li>Reasoning Ability – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li><li>Computer Skills – To perform this job successfully, an individual should be computer literate and have knowledge of Property Management software; MRI preferred; working knowledge of Outlook, Word, and Excel. The ability to use a computer in a professional manner is required.</li></ul>Physical RequirementsWhile performing the duties of this job, the employee is regularly required to talk or hear.&nbsp; The employee is frequently required to sit.&nbsp; The employee is occasionally required to stand, walk; use hands to handle or feel; and reach with arms and hands.&nbsp; The employee must occasionally lift and/or move up to 10 pounds.&nbsp; Specific vision abilities required by this job include close vision, distance vision, and depth perception.

Centerspace

Leasing Consultant

<h4>Leasing Consultant&nbsp;&nbsp;</h4>Dylan at RiNo Apartments in Denver, ColoradoCenterspace is seeking an enthusiastic, customer-focused Leasing Consultant to join our team at the stunning Dylan at RiNo Apartments in Denver, Colorado. In this role, you'll drive your own success by meeting leasing goals and fostering strong, professional relationships with both prospective and current residents. We offer a competitive hourly wage of $19–$23, along with the opportunity to earn commissions on new leases and bonuses for renewals.Successful Leasing Consultant demonstrates an unparallel commitment to customer service and resident satisfaction while helping customers find their perfect home. You will report to the Community Leader. As part of the selection process, all candidates are required to complete a 35-minute pre-employment assessment once they complete the job application. Completion of this assessment is mandatory for further consideration of your application. Failure to complete the assessment will result in the discontinuation of your candidacy for the position. Want to learn more about the assessment? Click here!This position is eligible for:<ul><li>Monthly Leasing Commissions and Quarterly Renewal Bonuses</li><li>Competitive PTO</li><li>Generous time off - 10 paid holidays, plus diversity day and your birthday</li><li>Paid Caregiver and Paid Parental Leave</li><li>20% Rent, Parking, and Storage Discount for Centerspace rents</li><li>32 Paid Hours of Volunteer Time Off</li><li>Medical/Dental/Vision Benefits – 1st of Month Following Start Date</li><li>Centerspace Stock Purchase Plan</li><li>401(k) match up to 5% per paycheck</li><li>Tuition Reimbursement &amp; Scholarship Program</li></ul>SummaryResponsible for the rental of apartment units to always ensure maximum occupancy and an exceptional customer experience that promotes optimal retention by performing the following duties personally.ExpectationsFollows already established procedures.&nbsp; Complies with all internal leasing policies, Fair Housing requirements and all other applicable laws and regulations.&nbsp; Generally given substantial guidance but expected to be self-directed once trained. Able to follow instructions, prioritize duties and comply with deadlines.Essential Duties &amp; Responsibilities include the following. &nbsp;Other duties may be assigned.To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.&nbsp; The requirements listed below are representative of the knowledge, skill, and/or ability required.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Operational:<ul><li>Responsible for managing the sales/leasing funnel at the assigned community(s).</li><li>Produces sales results commensurate with the company’s performance benchmarks.</li><li>Evaluates and has expertise in assigned community(s) competitors’ offerings and pricing by conducting regular surveys and visits.</li><li>Prepares the office and tour path for business.</li><li>Prospect generation through creation of advertising online, business outreach, and other various grass roots campaigns.</li><li>Assists with community social media as directed, following all set standards for quality and frequency provided.</li><li>Provides service to new applicants to help get approval, coordinates leasing documents for move in and performs move in orientation for each new resident.</li><li>Provides excellent service to existing residents for their housing needs.</li><li>Focuses on resident retention, assisting with resident events and appreciation campaigns.</li><li>Communicates and coordinates with onsite and support team as needed to ensure resident needs and experiences are handled with an exceptional level of service.</li><li>Assists with package handling.</li><li>Coordinates communication with residents via phone, email, text, resident portal, resident app, etc.</li><li>Interact professionally with other employees, customers, vendors, and suppliers.</li><li>Work effectively as a team contributor on all assignments.</li><li>Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and stakeholders.</li><li>Delivers high level resident satisfaction while maintaining Fair Housing Practices.</li><li>Helps to address and resolve issues.</li><li>Encouraged/Expected to participate in industry appropriate networking groups. Encouraged/Expected to participate in service projects, and to establish and maintain contacts within the community to promote Centerspace.</li></ul>Financial:<ul><li>May assist with administrative duties as directed</li><li>Maintains accurate records in software and files.</li></ul>Responsible for 40% marketing &amp; sales, 40% customer service, 20% business adminSupervisory ResponsibilitiesThis role has no supervisory responsibilities.Equipment IssuedStandard computer package issued. If expected to carry a mobile phone, eligible for monthly reimbursement according to company policy.Travel RequiredSome local travel may be required.Education &amp; Experience<ul><li>Required: High School Diploma, or equivalent.</li><li>Preferred: Background in sales is preferred.</li></ul>Knowledge, Skills, &amp; Abilities<ul><li>Language Skills – Ability to read and interpret documents such as lease documents, safety rules, instructions, and procedural manuals. Ability to write routine reports and correspondence.&nbsp; Ability to speak effectively before groups of customers or employees of the organization.</li><li>Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.&nbsp;</li><li>Reasoning Ability – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</li><li>Computer Skills – To perform this job successfully, an individual should be computer literate and have knowledge of Property Management software; MRI preferred; working knowledge of Outlook, Word, and Excel. The ability to use a computer in a professional manner is required.</li></ul>Physical RequirementsWhile performing the duties of this job, the employee is regularly required to talk or hear.&nbsp; The employee is frequently required to sit.&nbsp; The employee is occasionally required to stand, walk; use hands to handle or feel; and reach with arms and hands.&nbsp; The employee must occasionally lift and/or move up to 10 pounds.&nbsp; Specific vision abilities required by this job include close vision, distance vision, and depth perception.

Join the Clean Energy RevolutionBecome an Asset Data Management Senior Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll join the Asset Data Solutions (ADS) team within System Planning &amp; Engineering (SP&amp;E), which is responsible for overall strategy and execution of asset data remediation. improvements, including sustainable root cause solutions. ADM is also responsible for developing strategy for creating a Digital Twin of our power grid.&nbsp; ADS collaborates with IT to implement system enhancements that address root causes, and develops tailored automation and field tools that sustainably detect and facilitate permanent cleansing of our asset data records.&nbsp;&nbsp;As an&nbsp;Asset Data Management Senior Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Oversees customer fraud prevention activities, mitigates privacy incidents and misuse of customer information</li><li>Develops and reviews information governance policies, standards, presentations, communications and trainings</li><li>Develops materials for internal and external audits, external assessments and regulatory reporting for the management of company information</li><li>Oversees and ensures projects align to information governance policies and standards</li><li>Contributes to product assessments for emerging technology platforms and new service offerings</li><li>Provides complex input to strategic business initiatives within the information governance practice</li><li>Leads the coordination of data quality remediation plans where data fails to meet established Information Governance standards</li><li>Participates in the development, implementation, and maintenance of a Information Governance process framework that integrates with guidance, policies and processes</li><li>Participates in business continuity policy development and process mapping</li><li>Leads efforts to ensure the ongoing support and compliance of the corporate records and information management function and the Data Privacy program</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Ten or more years of experience with information governance and data management practices and processes.</li></ul>Preferred Qualifications<ul><li>GIS experience including analysis in ArcGIS Pro</li><li>Experience leading cross-functional project teams</li><li>Experience developing and delivering technical presentations to both technical and non-technical audiences</li><li>Master's Degree in Geographic Information Systems, Information Technology, Engineering or relevant field</li><li>Experience developing tools within ArcGIS Online (AGOL) platform including Experience Builder, Survey123, Field Maps, and Dashboards</li><li>Experience using Light Detection and Ranging (LiDAR) data, point cloud classification, and analysis</li><li>Consulting on business issues, including analyzing collected data and SME feedback, developing action plans, and providing recommendations to stakeholders.</li><li>Operational experience within the public utility industry</li><li>Experience developing business cases for new project proposals including quantifying the value of qualitative benefits</li><li>Experience with Records Management Systems (e.g. SAP, Palantir, ArcGIS, SAS)</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Asset Data Management Senior Advisor

We are looking for an experienced Utility Coordinator to join our team in Indianapolis, Indiana. In this role, you'll oversee utility and railroad coordination for key infrastructure projects, while managing team members supporting those efforts. You'll play a pivotal part in shaping project strategy and mentoring staff, making this a great opportunity to join a growing firm with an excellent workplace culture and growth opportunities.&nbsp;This role may be based out of one of our other primary office locations in Indiana, depending on candidate preference and team alignment.&nbsp;Lochmueller Group is an engineering consulting firm with an emphasis on infrastructure.  We provide multi-disciplined services for a variety of public agencies and private entities, including transportation design; water resources design; environmental analysis; utility coordination &amp; permitting; construction engineering &amp; inspection; traffic engineering &amp; transportation planning; surveying; and land acquisition &amp; appraisal.&nbsp;&nbsp;&nbsp;For over 40 years, Lochmueller Group has helped communities reinvent their future through thoughtful, actionable planning and design. Our dedication to building a team that demonstrates our corporate values (CARDIA) is what sets us apart:&nbsp;&nbsp;CARDIA: Creativity; Accountability; Respect; Dedication; Integrity; Achievement&nbsp;&nbsp;&nbsp;Lochmueller Group provides an excellent workplace culture established by our people who share these values. We are a 100% employee-owned company, and our people are invested in the success and continued development of each other and the firm. This is a great place to build a career and grow with a company that is dedicated to quality and service. &nbsp;&nbsp;<h4>Key responsibilities of this role will include: </h4><ul><li>Overseeing the overall utility and railroad coordination functions for the designated area and overseeing other team members involved in utility coordination.&nbsp;&nbsp;</li><li>Performing utility and railroad coordination activities for a variety of state and local public agency projects.&nbsp;&nbsp;</li><li>Reviewing project plans, identifying potential conflicts, and developing utility workplans, schedules and timelines.&nbsp;&nbsp;</li><li>Reviewing cost estimates and preparing budgets for utility relocation.&nbsp;&nbsp;</li><li>Serving as the primary point of contact for all utility coordination activities on assigned projects.&nbsp;&nbsp;</li><li>Keeping project teams, clients, management, and other stakeholders informed on the status of utility coordination activities.&nbsp;&nbsp;</li><li>Facilitating and/or actively participating in utility coordination meetings with project managers, designers, clients and other stakeholders.&nbsp;&nbsp;</li><li>Periodically travelling to project sites to meet with clients, utility companies, designers, construction teams and/or other stakeholders.&nbsp;&nbsp;</li><li>Building and maintaining relationships with clients providing the highest level of service and responsiveness to meet client needs.&nbsp;&nbsp;</li><li>Leading and mentoring junior level staff engaged in utility and railroad coordination activities.&nbsp;&nbsp;</li><li>Identifying opportunities to implement more efficient protocols to decrease review turn times, optimizing permit inventory and tracking management systems, and embracing new state and local initiatives for rollout to team members.&nbsp;&nbsp;</li><li>May perform other duties related to the role.&nbsp;</li></ul><h4>Qualifications for this role: </h4><ul><li>Bachelor’s degree in civil engineering or other related field; a high school diploma or GED with utility and/or railroad coordination experience on projects may be considered in lieu of education.&nbsp;&nbsp;</li><li>INDOT Certified Utility Coordinator and Railroad Coordinator&nbsp;&nbsp;</li><li>10+ years of relevant experience&nbsp;&nbsp;</li><li>Experience developing and/or reviewing utility relocation designs&nbsp;&nbsp;</li><li>Knowledge of AutoCAD and/or MicroStation is preferred&nbsp;&nbsp;</li><li>Proficiency with Microsoft Office products including Excel, Outlook, Word, and PowerPoint&nbsp;&nbsp;</li><li>Proficiency with Bluebeam Revu, and GIS systems&nbsp;</li><li>Strong written and verbal communication skills&nbsp;</li><li>Ability to work individually or as part of a team&nbsp;</li><li>Valid Driver's License&nbsp;</li></ul><h4>What We Offer: </h4><ul><li>Health &amp; Wellness: medical, dental, vision, disability, and basic life insurance w/ option for additional voluntary life insurance&nbsp;</li><li>Work/Life Balance: vacation, holidays, sick leave, maternity/paternity leave, flexible scheduling &amp; telecommuting opportunities&nbsp;</li><li>Wealth-Building: 401k w/ company match, student loan repayment benefit, ESOP, competitive compensation package&nbsp;</li><li>Professional Benefits: professional membership dues, career &amp; educational development&nbsp;</li></ul>Lochmueller Group is an Equal Opportunity/Affirmative Action employer. Lochgroup fully supports and maintains compliance with all state, federal, and local regulations. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, protected veteran status, genetic information, or any other category protected by federal, state, and local laws.&nbsp;

Lochmueller Group

Lead Utility & Railroad Coordinator

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Benefits available on day 1 Schedule-Days Monday-Friday and every other weekend Role: The Care Access Coordinator performs daily intake tasks that include, but not limited to, handling, processing, and responding to incoming telephone, fax, and email inquiries and referrals; completing outbound calls as practices specify. Responsible for scheduling of all referrals with admission staff and communicating with Clinical Liaisons in facilities to ensure follow-up of patients. Establishes and maintains positive relationships with team members, patients/families and referral resources; works in collaboration with the care access staff, insurance authorization staff, advanced practice clinicians, and Admission RNs to enhance the admission process.Qualifications:<ul><li>High school diploma or equivalent; some college coursework preferred</li><li>Minimum of one (1) year of office/customer service experience</li><li>Hospice, home health and/or healthcare experience preferred</li><li>Prior experience in a contact center environment and/or staff scheduling and/or clinical patient care experience strongly preferred</li><li>Bi-lingual in Spanish preferred</li><li>Able to perform sedentary work with frequent interruptions</li><li>Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines</li><li>Effectively handles stressful situations professionally and calmly</li><li>Ability to demonstrate patient service skills and effective communications (written and verbal)<ul><li>Information seeking / probing skills</li><li>Accurate knowledge transfer</li><li>Listening, understanding and responding</li></ul></li><li>Able to multi-task (think, talk, type) in a fast paced environment utilizing interpersonal skills to maximize caller reassurance</li><li>Ability to work in a cooperative team environment</li><li>Able to exhibit a sense of urgency in daily work activities</li><li>Skilled in computer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills</li><li>Available to work shifts to accommodate extended hours of operation as scheduled</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Responsible for the timely, courteous and effective (1) handling of all telephone, fax, and email patient inquiries related to patient access and (2) communication with patients/families to schedule admission visits. &nbsp;Clients include current and prospective patients, friends, or family members, Powers of Attorney, care providers, physicians, nursing staff, nursing homes and Assisted Living Facilities (ALFs), hospital staff, and others, as appropriate.</li><li>Gathers necessary information and required documentation from appropriate sources to ensure complete, current and accurate documentation of patient information and data. &nbsp;Completes outbound calls in order to follow-up and gather current health information as directed by Patient Access leadership.</li><li>Accurately enters data into information tracking systems, including entering and tracking patient referral file in electronic medical record (EMR).&nbsp; Follows up with referral sources to obtain missing data and makes notations in the EMR record to communicate missing data.</li><li>Enters and schedules into scheduling software timely and accurately.&nbsp; Handles scheduling including, but not limited to:<ul><li>Timely hospice evaluations-every referral to be seen on same day</li><li>Unexpected changes in staff assignment&nbsp;</li><li>Other special clinical exceptions (i.e., complex care review)</li><li>Out of service area transfers</li><li>Medical record review</li></ul></li><li>Positively promotes and clearly explains benefits of Chapters Health System’s services and works to ensure that referrals are addressed in a timely, effective and efficient manner.</li><li>Works collaboratively with the Care Access team to ensure that referrals are scheduled in a timely manner and as soon as possible to meet the patient/family needs.&nbsp; Ensures medical staff’s face-to-face evaluation visit prior to the RN assessment.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Adheres to expected productivity and accuracy targets established by management.&nbsp; Navigates the daily assignment board to ensure timely appointments and maximize efficiencies.</li><li>Performs other duties as assigned.</li></ul>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

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