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This full time role will be responsible for the Cloud, Infrastructure, Information Security project delivery execution. The role partners with leaders across business units to manage project execution. It oversees the software delivery methodology and aligns project leadership from internal or external sources to ensure successful delivery. The role may also serve as the Agile Release Train (ART) leader for significant projects or programs. It involves communicating with stakeholders, mitigating impediments, and managing issues and risks. Additionally, the role leads the project portfolio to achieve benefits and control not available from managing individual projects.<li>Leads and partners with business stakeholders, development teams, and vendors to establish and maintain the backlog through the Program Increment (PI) planning process.</li><li>Monitor feature execution, ensuring alignment with business objectives, manage dependencies and risks, and facilitate ART events. Drive feature readiness, and summarize Team PI Objectives into Program Objectives, and work to improve Agile adoption within the ART.</li><li>Agile Training, coach and mentor Scrum Masters, product owners, and teams on Agile practices. Promote a culture of continuous improvement within the AR.</li>The posting range for this position is: $131,908.00-$189,737.99 Qualifications Education <ul><li>Required Bachelor's Degree in Computer Science, Information Systems, Business Administration or equivalent work experience in similar work environment.</li></ul>Experience <ul><li>7+ Years experience managing software development projects including Agile experience Required</li></ul> Knowledge Skills and Abilities <ul><li>Effective team-oriented interpersonal skills.</li><li>Superior analytical skills to support quality decision making in support of the project or program.</li><li>Demonstrated political and interpersonal savvy</li><li>Ability to manage conflicts by reading situations quickly, identifying potential solutions and gaining cooperation with minimal disruption.</li><li>Ability to establish and maintain high level customer trust and confidence</li><li>Demonstrated development and maintenance of business relationships</li><li>Superior conceptualization skills to quickly grasp and understand business and architectural concepts and frameworks.</li><li>Outstanding organizational skills to manage and prioritize multiple tasks.</li><li>Ability to work independently, attention to detail and customer service orientation.</li><li>Outstanding communications skills, ability to effectively present concepts and issues for both business and technical audiences.</li></ul>Extra Posting Information:<ul><li>Expertise in managing complex project, with preferred experience in Cloud, Infrastructure, Information Security project management.</li><li>Proficient in managing work using a project management dispipline and methodologies.</li></ul>The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Blue Cross Blue Shield Association

Lead Agile Release Consultant (Cloud, Infrastructure, Information Security)

Job Title Patient Services Coordinator/UKHC Requisition Number RE51683 Working Title Patient Services Coordinator - Bone and Mineral Metabolism Clinic Department Name M5500: AMB - Internal Medicine Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education HS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 25lbs. Shift Monday – Friday, Day Shift; primarily 8:00 am – 5:00 pm (40 hrs/wk); other hours/schedule as needed Job Summary This position is responsible for coordinating patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position must be adept at working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare. Skills / Knowledge / Abilities MS Windows, EPIC, Telephone etiquette, customer service Does this position have supervisory responsibilities? No Preferred Education/Experience Previous work experience in customer service, medical office, and/or care coordination roles. Deadline to Apply 10/29/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Patient Services Coordinator/UKHC

Job Title Materials Management Technician/UKHC Requisition Number RE52062 Working Title Materials Management Technician/UKHC Department Name H3140:Center for Advanced Surgery Work Location Lexington, KY Grade Level 06 Salary Range $16.20-24.82/hour Type of Position Staff Position Time Status Full-Time Required Education HS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience No experience required. Required License/Registration/Certification None Physical Requirements This position requires regularly performing tasks with repetitive motions (such as typing); lifting, pushing, and/or pulling objects weighing up to or over 50 pounds; standing or walking with objects weighing up to 10 pounds; intermittently standing or walking with objects weighing up to 25 pounds; and occasionally sitting at a computer workstation for extended periods of time; and working at heights above four feet and/or in confined spaces. Also involves some exposure to risk of injury from moving, lifting, or positioning patients, equipment, or materials, and exposure to loud noises and cuts/punctures. Shift Monday through Friday, 9:00 am – 5:30 pm (40 hours per week). Must be able to work days, evenings, and/or overtime in OR in order to meet job and departmental business needs. Could change based upon organizational needs. Job Summary This position will provide support to all clinical areas as it relates to the ordering, delivery, and stocking of all patient equipment and supplies. The primary responsibilities will include maintaining accurate inventory control; verifying receipts and entry into a computer system; pulling and recording all recalled products; and tagging, documenting, and delivering all capital equipment purchases. In addition, this position will organize work areas to support clinician requests by listening, understanding, and following through on requests. Other duties include ensuring work environment is clean and safe; attending and participating in all emergency requests and codes; coordinating the needs for training on the supply system; and adhering to all policies and procedures. The starting pay for this position was recently adjusted. The minimum hourly rate for this position will now be $17.05/hour. All pay rates will be based on candidate’s experience. Skills / Knowledge / Abilities The ideal candidate will possess the following: exceptional customer service, planning and organization, time management, attention to detail, listening, and communication skills. In addition, this individual needs to have the ability to perform under pressure and meet deadlines. Does this position have supervisory responsibilities? No Preferred Education/Experience High school diploma and at least six months of inventory, stocking, receiving, warehousing, or related experience; knowledge of Microsoft Excel and Word; and experience using point-of-use systems preferred. Deadline to Apply 10/29/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Materials Management Technician/UKHC

Job Title Clinical Research Coordinator I Requisition Number RE52065 Working Title CRC I Department Name 7H024:MCC - CLINICAL RESEARCH ORG Work Location Lexington, KY Grade Level 45 Salary Range $22.73-37.50/hour Type of Position Staff Position Time Status Full-Time Required Education BS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 1 yr Required License/Registration/Certification None Physical Requirements Requires handling of light-weight objects up to 10 pounds, sitting for long periods of time, some standing or walking, repetitive motion Shift Monday through Friday, 8:00AM – 4:30PM (40 hours) Job Summary The Markey Cancer Center is currently seeking to fill a Clinical Research Coordinator I position to work with one of our clinical trials team. The primary responsibilities for this position include: obtain, abstract and collate data, reports related to studies from patient medical records; maintain and submit all reports, forms and updated records to groups required by study; assist in designing a system for organizing, planning and controlling workflow related to the conduct of clinical studies and protocols; coordinate flow of patient through clinical study or protocol, monitoring all events related to patient and communicating any pertinent information to investigators and appropriate health professionals; learn basics of Good Clinical Practice (GCP) and standard operating procedures (SOP); monitor patient safety and general well-being; assist investigators with identification and recruitment of patients; ensure that pre-study and eligibility requirements of the protocol have been met for patients; maintain cooperative and professional relationships with all Clinical Research participants, other health professionals and study sponsors and/or monitors in planning care for study participation and to ensure protocol compliance; and other duties as assigned. This position has the potential to have a fully onsite work arrangement. IMPORTANT: Resumes and CVs cannot be substituted for a completed application. Incomplete applications could disqualify you from being considered for this position. If the information on your resume is not entered on the application, this will prevent us from being able to assess your education and experience when trying to determine a salary offer. To be considered you must fully complete the online application being sure to only put one (1) job title for each entry (multiple job titles for one employer must have separate entries), the # of hours worked per week and your ending salary. You will also be required to upload a cover letter and resume. To view our exceptional benefits, please visit <a href="https://www.uky.edu/hr/benefits" target="_blank">https://www.uky.edu/hr/benefits</a>. Skills / Knowledge / Abilities Planning &amp; organization, communication (written &amp; verbal), time management, Microsoft Office Windows, Outlook, Excel &amp; Word; BLS certification, phlebotomy training, ECG training, EPIC, OnCore Does this position have supervisory responsibilities? No Preferred Education/Experience Bachelor’s degree in a health related field and 1 year of experience with clinical trials; previous experience with data management, or in a health care facility preferred. Deadline to Apply 10/29/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco &amp; Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Clinical Research Coordinator I

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard T.H. Chan School of Public Health?The Harvard T.H. Chan School of Public Health is a world-renowned institution dedicated to advancing public health through cutting-edge research, education, and global collaboration. Our school is a special place to work because of its vibrant, mission-driven community, interdisciplinary approach, and commitment to addressing some of the most pressing health challenges worldwide. We foster a collaborative and inclusive work environment where innovation, continuous learning, and work-life balance are valued.Learn more about the School’s <a href="https://hsph.harvard.edu/mission-and-vision/" target="_blank">mission, objectives, and core values</a>, <a href="https://hsph.harvard.edu/the-harvard-chan-principles-of-citizenship/" target="_blank">our Principles of Citizenship</a>, and about the <a href="https://hsph.harvard.edu/office/dean/strategic-vision/" target="_blank">Dean’s AAA vision</a> about our school’s ongoing strategic initiatives. Job Description Job Summary:The mission of the Harvard T.H. Chan School of Public Health is to advance the public's health through learning, discovery and communication. To pursue the mission, the school produces knowledge through research then translates this knowledge into evidence that can be communicated to the public, policymakers, and practitioners to advance the health of populations.The François-Xavier Bagnoud Center (FXB) Center for Health and Human Rights is a University-wide center that conducts rigorous investigation of the most serious threats to health and well-being globally. The Center was established 32 years ago to promote the idea that health is threatened when people are denied or deprived of their rights. We work closely with scholars, students, the international policy community, and civil society to engage in ongoing strategic efforts to promote equity and dignity, especially for the marginalized and oppressed around the world.The Executive Assistant and Administrative Coordinator will support the FXB Center's Director in day-to-day administrative needs as well as in research, writing and presentation assistance and will have close linkages to the Executive Director, Program and Strategy Officer and administrative team. This role requires excellent communication and interpersonal skills, strong attention to detail, and the ability to effectively multi-task 
&nbsp;Job-Specific Responsibilities:The Executive Assistant and Administrative Coordinator will be responsible for a wide range of complex and confidential administrative duties to support the management and smooth operations of the Center and its Director, communicating with numerous internal and external constituents as a key point of contact. This individual will proactively anticipate and resolve problems, and update the FXB management accordingly.Specific responsibilities will include, but are not limited to, the following:<ul><li>Supports the FXB Center Director on all day-to-day needs, including managing a complex calendar, arranging for meetings, appointments and travel, and preparing expense reports for the Center Director. Reviews, assesses, routes, answers and monitors follow up action steps on correspondence for Center Director. Creates daily agenda for the Center Director and ensures all appropriate briefing notes are prepared 24 hours prior to any event.</li><li>Serves as principal programmatic contact and liaison with departmental or program constituents, other universities, institution's or with government agencies; principal source of information on the Director’s research projects, calendar and engagements. Makes an intentional effort to become deeply familiar with the partner organizations and events related to the Center Director's work so as to be able to accurately prioritize meetings and scheduling.</li><li>Coordinates team meetings for research projects in the Director's portfolio. Coordinates all staff meetings and senior leadership team meetings. This involves scheduling, distribution of the agenda, arranging for Zoom connection as necessary, taking notes as appropriate and organizing follow up.</li><li>Performs various office management and administrative support responsibilities including but not limited to inventory ordering and restocking, general organizing, assisting with onboarding new employees including the I-9 process, arranging guest passes and parking, answering and routing phone calls, processing the FXB credit cards and paying some Center invoices. Responsible for FXB incoming and outgoing shipments including FedEx. Serves in a reception role for center on site and for special events.</li><li>Performs other duties and responsibilities as needed.PLEASE NOTE: Shortlisted candidates will be required to submit a writing sample as part of the selection process.PLEASE NOTE: This position has a term end date of one year from date of hire, with the possibility for extension. A standard schedule (Monday through Friday, 9-5) is expected, though occasional flexibility may be required including some nights and weekends for key events or crisis management. This is an on-site position and is based in Boston, MA. Additional detail pertaining to this position will be discussed during the interview process.</li></ul> Qualifications Basic Qualifications:<ul><li>5+ years of related experience is required; a combination of education and experience may be considered.</li><li>Experience with Microsoft Office suite, including Outlook, Word, PowerPoint and Excel</li></ul>Additional Qualifications and Skills:<ul><li>Solid working knowledge of office processes and business policy development, and of related computer software and electronic communications tools preferred</li><li>Experience and skill with Wordpress and Concur preferred.</li><li>Strong oral and written communication skills, self-motivated, strong organizational and interpersonal skills Experience prioritizing and managing multiple deadlines</li><li>Demonstrated experience problem solving independently</li><li>Proven interpersonal skills with experience providing complex administrative support in a high-profile environment with tact and diplomacy preferred</li><li>Experience working across teams and with a variety of projects and constituencies preferred A conviction to the FXB Center's overarching mission preferred</li></ul> Additional Information Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!----------<ul><li>The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.</li><li>Harvard University requires pre-employment reference checks and background screenings.</li><li>This position has a 90 day orientation and review period. The O&amp;R period will be waived for any internal Harvard employee transfers.</li></ul>----------The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.<ul><li>Appointment End Date: One year from date of hire, with possibility of extension.</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li></ul>Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 054. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Executive Assistant and Administrative Coordinator

The UM Clinical Support Specialist plays a vital role in supporting the leadership of the Utilization Management team by collecting, analyzing, and reporting data. This position is responsible for maintaining utilization and productivity logs, developing, and monitoring reports, and ensuring accurate and timely documentation. The role also provides administrative support to the clinical team by managing inbound and outbound calls that do not require clinical intervention, review referrals for completeness, assisting reviewers with obtaining clinical information when needed, and supporting compliance, training, and appeal processesOffice Location: <ul><li>Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020</li><li>Remote</li></ul>Essential Functions: <ul><li>Works independently with minimal supervision and demonstrates accountability for work quality.</li><li>Support the UM Director and Supervisor in data collection and analysis.</li><li>Creates and manage comprehensive reports on utilization and productivity and performance trends.</li><li>Reviews the human resource credentialing reports with the Supervisor to ensure clinician licenses remain current in all applicable states.</li><li>Monitors Relias for completion of mandatory training and ensure staff compliance within required timelines.</li><li>Records and tracks QIO appeal requests and provides assistance as needed.</li><li>Assists the clinical team by managing non-clinical calls, inquires and administrative tasks.</li><li>Assists the clinical team by reviewing referrals for missing clinical documentation andobtaining clinical information from providers or facilities when necessary and providing decision notifications back to the providers.</li><li>Assist UM reviewers with administrative tasks in relation to the PA/RA/Appeals process.</li><li>Assist UM department with non-clinical RA decisions.</li><li>Answers and resolves portal tickets in a timely manner.</li><li>Maintains accurate logs, tracks data trends and identifies opportunities for process improvements.</li><li>Exhibits a professional, pleasant and welcoming demeanor both in person and on the phone.</li><li>Schedules 1:1 meetings for leadership and staff as directed.</li><li>Other duties as assigned.</li></ul>Qualifications:<ul><li>Associate degree in healthcare administration, business administration, or a related field required; Bachelor’s degree preferred.</li><li>Proven experience in a healthcare support role, particularly in data collection and reporting.</li><li>Prior experience supporting clinical teams and handling administrative tasks related to healthcare services.</li></ul>Knowledge and Experience:<ul><li>Proficiency in relevant software applications (e.g., Excel, Power BI, database management systems).</li><li>General medical knowledge.</li><li>Understanding of healthcare utilization management processes and terminology.</li><li>Awareness of privacy regulations and data security practices in healthcare.</li><li>Excellent organizational skills with strong attention to detail.</li><li>Critical thinking and troubleshooting skills.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Well-developed interpersonal and communication skills.</li><li>Professional appearance and manner.</li><li>Ability to work both independently and collaboratively in a team environment.</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

tango

Utilization Management (UM) Clinical Support Specialist (Remote)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;The objective of the USCS Control Management Risk ID &amp; Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.&nbsp;USCS is looking for a Sr. Analyst of Risk ID &amp; Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas.&nbsp;&nbsp;The Sr. Analyst, US Consumer Services Risk ID &amp; Assessment:&nbsp;<ul><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)&nbsp;</li></ul><ul><li>Assist in additional identification of risks throughout business processes and systems (along with business process owners)&nbsp;</li></ul><ul><li>Facilitate Business Units in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)&nbsp;</li></ul><ul><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events&nbsp;&nbsp;</li></ul><ul><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing&nbsp;</li></ul><ul><li>Support thematic risk reporting (levels, trends, causes)&nbsp;&nbsp;</li></ul><ul><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)&nbsp;</li></ul><ul><li>Support risk management practices within the business&nbsp;</li></ul>Required Qualifications:&nbsp;<ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;&nbsp;</li></ul><ul><li>Project management, communication, and interpersonal skills&nbsp;&nbsp;</li></ul><ul><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;&nbsp;</li></ul><ul><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;&nbsp;</li></ul>Preferred Qualifications:&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;&nbsp;</li></ul><ul><li>Experience in at least one of the following:&nbsp;<ul><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met&nbsp;</li><li>Supporting independent control monitoring, including identification of control improvements&nbsp;</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing&nbsp;</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;&nbsp;&nbsp;</li></ul></li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Analyst - Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Manager of ETS Exam and Audit Management will be responsible for managing ETS owned or impacted exams, audits, and reviews, and supporting the tracking of open findings, Management Action Plans (MAP), Matters Requiring Attention (MRA), and other regulatory or audit actions across ETS. The successful candidate will collaborate across lines of defense and organizations to manage, track, and report on open actions from audits, reviews, and/or exams to various stakeholders as well as provide consultative services on drafting SIIs and findings remediation plans in collaboration with ETS SLTs and SMEs. This position will report into the Director of ETS Exam and Audit Management within the Technology Risk &amp; Information Security (TRIS) organization. Key responsibilities include:<ul><li>Manage American Express regulatory engagements, internal compliance audits, and external assessments for ETS programs, processes, and procedures</li><li>Respond to audit and examination requirements from both internal auditors and external examiners.</li><li>Understand and be able to develop, implement, and follow-through on the lifecycle components of an MRA.</li><li>Collaborate with Internal Audit Group, and 2nd line of defense partners to align data for reporting.</li><li>Track and report status of open findings, MAPs, MRAs for Technology across the three lines of business.&nbsp;&nbsp;</li><li>Provide understanding of results, findings, action plans, etc. to include plan activities, actions of coordination, priorities, steps, process, and timeline for monitoring.</li><li>Create and maintain an accurate flow of audit and exam information including schedules, results, and statuses.</li></ul>Minimum Qualifications:<ul><li>5+ years of Information Security or Technology Risk Management leadership experience.</li><li>Bachelor’s degree.</li><li>Experience working with Regulators and in complex regulated businesses.</li><li>Experience developing and reporting on project metrics to provide for various levels of an organization.</li><li>Leadership and team-building skills, with a consistent track record for successful delivery of projects.</li><li>Understanding of information security regulatory landscape.</li></ul>Preferred Qualifications:<ul><li>Security and risk certifications (risk and regulatory – CISA, CISM, CRISC)</li><li>Strong in risk management. Ability to link threats to risk tolerance and control effectiveness measurements.</li><li>Strong writing skills: the ability to frame messages for specific audiences and communicate information about complex issues to collaborators in a clear and easy to understand way.</li><li>Experience in information security disciplines with emphasis on vulnerability management, data protection, infrastructure security, application security, identity and access, incident management and data analytics.</li><li>Experience as an auditor in 2nd, 3rd, or regulatory spaces.</li><li>Experience working with a diverse audience, under tight deadlines, and negotiate successful outcomes to challenging problems.</li><li>Ability to work cross-functionally with teams.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Manager Tech Risk & Control - Exam & Audit Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the US Consumer Services Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.US Consumer Services is looking for a Manager of Issues, Events &amp; Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager, US Consumer Services Issues, Events &amp; Remediation will :<ul><li>Support remediation of issues by influencing BU, who own and execute issue/Operational Risk Event (ORE) remediation</li><li>Facilitate investigation and conduct root cause analysis to address repeated issue types</li><li>Perform quality assurance on documentation of issue/ORE type, urgency, severity/impact (e.g., impact analysis), and investigate as necessary to understand and address the root causes</li><li>Triage the areas of remediation process, including tracking progress, validating resolution efficacy, communicating status updates to stakeholders to embed accountability along the process, collaborating with other Operational Risk Management (ORM) teams as necessary</li><li>Review quality assurance of documentation and maintenance of records of issues/OREs and remediations to ensure transparency and accountability in the issue management process</li><li>Analyze trends in issues and events to identify potential systemic risks or control weaknesses within BU processes</li><li>Support the End-to-End (E2E) BU issue resolution process, embedding accountability and ensuring lessons learned are integrated into future ORM practices</li><li>Perform sample testing of issues to ensure resolution is complete and effective</li><li>Opine on specific control enhancements related to issues</li><li>Engage with key stakeholders, including business unit partners and compliance colleagues, to facilitate effective issue management and resolution</li><li>Review and advise on detailed reports on issue status, trends, and outcomes to senior management and governance committees</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:&nbsp;&nbsp;<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Strong project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>&nbsp;Preferred Qualifications:&nbsp;&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Scoping, prioritizing, and support remediation of operational issues</li><li>Investigating and conducting root cause analysis to address repeated operational risk issue types</li><li>Performing quality assurance on documentation of operational risk issues and events</li><li>Overseeing BU remediation process for operational risk issues and events</li><li>Reviewing documentation and maintaining records of operational risk issues and events to ensure transparency and accountability</li><li>Supporting and overseeing the BU E2E issue resolution process, embedding accountability and ensuring lessons learned are integrated into future operational risk management practices</li><li>Experience in financial services industry</li></ul></li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Control Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact on this role?The Legal Risk Manager will:&nbsp;<ul><li>Lead or support of reviews, and maintenance of legal risk policy, procedures, governance updates, roles &amp; responsibilities, and requirements</li></ul><ul><li>Perform independent oversight and provide effective challenge to first line through reviews / testing and ongoing monitoring of Legal risk &amp; processes</li><li>Draft and deliver detailed reports and presentations to senior leadership, summarizing risk assessments, findings, and recommendations</li><li>Contribute to education of first line teams across the enterprise about risk management programs and practices</li><li>Collaborate with General Counsel’s Organization, Global Risk and Compliance, Global Internal Audit and Business Unit’s stakeholders to ensure integrated risk management efforts and effective communication</li><li>Collaborate effectively with all stakeholders and partners to ensure regulatory compliance and manage regulatory relationships and exams for safety &amp; soundness related regulations</li><li>Drive a proactive risk management culture, influencing leadership and teams to prioritize legal risks considerations in decision-making</li></ul>Minimum Qualifications:<ul><li>4+ years of experience, specifically in risk management, compliance, legal, or a similar role&nbsp;</li><li>Demonstrated ability to successfully manage multiple priorities and apply strategic thinking to deliver initiatives to advance a programs’ maturity and development</li><li>Strong understanding of legal and regulatory frameworks, including experience with regulatory changes, legal and regulatory requirements, internal and external reviews globally</li><li>Ability to proactively identify issues, escalate key findings, and advise on recommended solutions to correct issues and/or mitigate risks</li><li>Proven ability to translate complex and disparate information into a comprehensive and cohesive conclusion</li><li>Aptitude to communicate findings to colleagues, business partners, and senior leaders in a clear, logical and structured way</li><li>Impeccable integrity required for handling confidential information</li><li>Rigorous and analytical approach to problem-solving, decision-making, and prioritization</li><li>Leadership qualities with the ability to influence at all levels of the organization</li></ul>Preferred Qualifications:<ul><li>4+ years of independent risk management and compliance experience (2LOD)</li><li>Detailed knowledge of legal processes such as writs/levies, garnishments, subpoenas, search warrants, and legal requests</li><li>Legal background/Education</li><li>Certified Paralegal and/or Professional certification (CAMS, CFE, CCEP, etc.)</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

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